It is now time to review a case study that focuses on ethical behavior.

Access the Open APM’s ethics case study resource provided below to read a scenario concerning ethics in projects.

Can you pinpoint a few instances of professional conduct highlighted in this scenario? Reflect on the skills employed to integrate ethical considerations into the decisions made by the individuals involved. Can you recognize them?

Share your responses in the discussion section below.

After posting your comment, proceed to the next step, where you will find some potential answers provided by APM for these questions.

© The Open University

Downloads

APM_ethics_case_study_1-3

Leave a Reply

Your email address will not be published. Required fields are marked *

1,950 thoughts on “Acting ethically – (PM Course Discussion)

  1. The case study in the scenario above identifies two professionals well grounded in their jobs. John and Karen were knowledgeable about the ethics of their organization which must be adhered to if their reputation was to be maintained.
    First, on arrival at the new project location, ethical consideration played out at John’s request for a kick off of the project opposed to pleasures.

    Though he faltered at Williams conviction to accept an obviously doctored research report. His seemingly unease reveals he had an inkling of a possible compromise by Williams.

    Karen, though new, displayed professionalism by identifying at first glance, errors in the report.

    They were able to resolve it by applying the following skills:
    1. Problem Identification /Solving – searching out avenues to effect corrections on the report or at least get a genuine replacement.

    2. Negotiation – they had to get their clients attention and involvement to accept a review and a new research

    3. Team Building – Jane displayed this by seeking opinions from her peers and working in synergy with John.
    Communication was a bit skewed from all involved at the beginning. Issues were not tabled until John sort Janes opinion.

  2. From the scenario in the case study, I observed that both John and Williams are very experienced more than Karen.
    John traveled to have a meeting with the client to set the pace for the project but instead of focusing on what brought him,decided to do a little sight seeing.
    John’s ethical problem includes;
    Lack of communication
    Not reporting immediately he got to his station.
    To Williams, he saw that action as lack of total commitment to the project and without any proper communication went ahead to carry out the program believing he is a people person and can influence anyone, he can actually do that with John too.
    Williams ethical problem includes;
    Lack of communication
    Lack of commitment
    Using shortcut to generate his results
    Kareen on the other hand who isn’t as experienced as the other two had her concerns but couldn’t speak up about it until she was asked by John. She didn’t only point out her concerns but went ahead to give him proffer solution.
    The only problem she had was being scared of criticizing a job done that her boss has taken.

    Through collaboration,communication,teamwork and critical thinking, John and Kareen were able to come up with a better review for their project.

  3. According to the scenario;
    John is a project manager and one of the people setting up the new firm and was excited about the contract, because he want to broaden his experience and was surprised to be taking out of the contract the next day. To be told he will be given the result in few days.
    Ethical problem for john;
    1. lack of communication and professionally
    Should have reported the day he arrived and not looking at interesting view.
    william has worked for the clients agency and has influence
    Ethical problem for william;
    1. lack of collaboration and communication
    2.Acting smart and short cut.
    Karen joined the company for its focus and reputation and culture.And handle the situation well by going to john.

    Skills
    1. communication
    2. collaboration
    3. Team work
    4. Research
    5. Honesty

  4. The roblems identified ccording to the scenario include:
    1. Lack of proper communication between John and William
    2. No collaboration between John and William
    3. Relationship between John and Karen was ‘strained’

    The skills used to solve the issues include:
    1. Collaboration
    2. Casual meetings
    3. Communication
    4. Research

  5. John was excited about the job and was expecting to handle a task with Williams. Williams acted unethically while the lady and John acted with integrity

  6. What I deduced from the team is that, although everyone has the experience and capacity to make the project successful but there was something lacking between them.

    Communication and Collaboration, these are prerequisite that makes the dream work and the project a success. unfortunately, none of that was exhibited, john and Williams were both on their own way while Karen was proactive to communicate her findings to them. these could pose a ruin in XYZ project.

  7. From the scenario of the development of project
    there are some point that was lacking in process of the job
    There were a conflict which started for Williams duce to his selfish way of life for not bring the other teams mate to reflect on the project work doing it on his own this had to lead to lack of transparency and trust in the sight of John. From point of look lack communication which to violating ethical conduct in the entire process
    On the other John was surprised about the way Williams had presented the result during the whole process, which now lead lack of Honesty for John not to communicate with Karen at first about the report of the project.
    Thirdly through Critical thinking and Problem solving of Karen she was enable to detail and solution it, that’s why karen could easily spot that the report was too good. However, Karen didn’t just stop at spotting the problem, she went ahead to find solution by involving a third party that helped them get the needed engagement of the project done.

    Uwoghiren Osagie Williams
    Cohort 16
    Team 10

  8. The issue of professional misconduct could be pointed to the disregard for collaboration and teamwork. I mean they were sent on a project to work together and returned finally with just one person’s input. At the end of the day, proper communication brought ethics into the decision, and that was used to resolve the situation which of course came with a stretched timeline or overtime work for the colleagues they soughted help from.

  9. There is a communication gap in this scenerio, if John and Williams imbibed communicating each other they would have been on the same pace regarding the progress of the project, meanwhile Karen beat the mark

  10. I observed unprofessional behavior in the team.

    Williams prioritized getting information from an outside firm over collaborative research, he focused solely on delivering results while disregarding the importance of teamwork and feedback!
    Karen was hesitant to share her concerns about the projects validity, fearing it would come across as personal criticism and not addressing these issues may lead to future challenges.
    John appreciated the warm welcome but was disappointed to know that the task was already completed without his input, which is essential for effective teamwork. He wanted a collaboration forum to gather diverse perspective on the larger project.

  11. Lack of communication and collaboration almost ruin the success of the project,but Karen brought out an honest field back and gave in a professional solution to it.

  12. Issues of professional conduct featured here that is obvious is lacking of communication and inability of one of the parties to supply detailed information for effective comprehensive. Inability to teamwork is also seen here, how that as a team it’s of great importance to have same focus in achieving a goal and each person in the team is in the position to ensure that all team members are moving in the same direction, it’s a corporate affairs that all team members should be guided and carried along.

    And in reflecting on the skills used to bring ethics into decisions by the parties involved, I think proper communication, detailed information, continuing professional development can be seen in the approach Karen took.

  13. By Damilola Ogunsakin

    The team comprised experienced individuals, yet there were evident shortcomings in communication skills and ethical adherence, particularly noticeable in this scenario where ethical principles were not fully upheld. John, whose work proceeded without his awareness, should have shared his concerns not only with Karen but with the entire team. Similarly, Williams demonstrated a reluctance to adhere to company ethics by not discussing his reservations with John and instead carrying out his tasks independently.

    While Karen managed to alleviate her concerns about John, she should have communicated these worries directly to him without fear of appearing critical. Effective teamwork involves both giving and receiving constructive feedback. Despite successfully discussing the risks with John and reaching a solution, Karen compromised ethics by making the employees to work on weekends.

  14. It’s obvious to see the team lack proper way of communicating their ideas. In the begining each of them had their own motive which is because they didn’t communicate to have a general believe on what has to be done. William was too confident with his people skill that he feels he knows it all. At the end, I love how the team where able to have the difficult conversation about the project which created a room for possible solution and way forward.

  15. From my point of view, Williams who was described as a people person is more of a people pleaser who would not be interested in doing a background check, understanding risk and carrying team members along. John understood his person and decided to leave conversations as it were so as not to offend a sponsor I guess. However, John’s ability to ask Karen for her honest opinion set the project back on track. From the scenarios, collaboration, communication and team work helped focus the project back on track.

  16. In dis case, I noticed unprofessionalism by Williams which involved his internal adversities to the project and aside this, his decision to carry on with the project without any inputs from his other colleagues described his lack of communication. However, I also noticed the essence of team work by Karen bringing up an idea and involving John in the process as well as their conclusion in collaborating with the bigger firm to help reach out with the local firm so as for the research to be facts filled and not just assumptions.
    With this, it is now obvious that communication and teamwork are the bedrock of any successful project.

  17. This case study highlights the importance of ethical awareness and leadership in project management. Karen’s diligence in reviewing the report and her willingness to speak up about her concerns demonstrate essential skills for any project manager. I also appreciate how the scenario illustrates the value of collaboration and resourcefulness in finding solutions to complex ethical dilemmas.

    Also the scenario emphasizes the significance of cultural competence in project management. William’s perspective and approach differ from John’s, and their collaboration requires bridging those cultural and professional differences. The case study shows how essential skills like effective communication, adaptability, and ethical awareness can help project managers navigate complex cultural contexts.

  18. In this case study, I noticed some potential issues with professional conduct. There’s a lack of transparency around how the engagement program was conducted, with William seemingly taking the lead without much input from John or Karen. The report’s overly positive results raise ethical concerns about data manipulation or falsification. Additionally, William’s close relationship with the research firm and government agency presents a clear conflict of interest.

    On the positive side, Karen demonstrated critical thinking skills by questioning the report’s findings, while John showed courage by listening to her concerns and working together to find a solution. Both demonstrated integrity by refusing to compromise on their ethical principles.

    Overall, the important ethical themes here are honesty, transparency, objectivity, and integrity, which are crucial in international project management.

  19. In this scenario, some ethical principles were not followed properly, but the individual was able to uphold professional ethics to address them.

    The main issue was poor communication, as John was not informed in advance that his task had already been completed by someone else.

    Williams criticized John for not having a good understanding of the ethical rules and regulations of the company, which he claimed was the reason behind his actions against John.

    Karen displayed biased behaviour that was not in line with ethical practices. She was initially concerned about John’s feelings, but the next day she defied company ethics by asking employees to work extra hours, weekends, and at inconvenient times to complete the project.

    The following are the professional ethics
    1. Rules of Conduct
    2. Values
    3. Morals Principles
    4. Code of Conduct

  20. The case study brought into fold the long term risk pose to an organization if her employees do not act in an “Ethical” manner and also the important of communication (informal spoken for example), collaboration. team work and innovation can also be seen. Below are the highlights

    I. Williams was more concern about getting the job done without considering the organization ethics by accepting opinion research done by others as their own project under the guise of “”that’s how things are done in their client country”” , this its not ethical

    2. John despite his initial concerns and reservation about the ethical risk poses by Williams opinion, was not able to communicate his concerns effectively to William

    3. Karen was able to understand the long term risk/dangers pose if the company does not follow ethics and was able to use humour (informal spoken communication) to convince John and also shows innovation and collaboration in solving the ethical change poses by the project together

  21. There were instances of unprofessional conduct I observed here;
    Williams didn’t see a constructive research forum as ideal but was better off getting the information from the opinion research firm which is not helpful for any project because this singular act has kicked off the aim of every project which is to come together and deliberate on issues as a team and profound solutions and feedback just as team players. He (Williams) was centred on the fact that what they did was to “Deliver” and how it is achieved doesn’t really matter, which was the reason he felt the result was a good fit and would be appreciated by John not regarding the fact that due process was not followed here.

    Karen felt the result was too good and needs to be faulted owing that the project in view was a large one and and they needed a real life situation but at the same time, she doesn’t know how to pass this information directly to her colleague so it doesn’t sound like a direct criticism. Here, I felt she missed the fact that it is the task that is to be criticized and not the person, so holding that back and going ahead with the project seems unprofessional as this might pose a challenge at the long run.

    John wanted really appreciated the warmth welcome and reception but became withdrawn on learning that the task has been carried out and results gotten, this makes the team work here faulty because as a team, everyone’s input meant a whole lot which would make them draw a very nice feedback. John here wanted a carefully organized forum where he could get different points of view as to the larger task ahead.

  22. I have noticed from the case study that the team had much of a experience members that could easily deliver the project to its successful stage. However, there are many factors that affected the process:

    The team lacks sufficient collaboration and a member of the team would feel that he has all it takes to do the job alone.

    The level of communication was very poor and has no primary help on the project.

    The decision of the team would affects XYZ and even employ more risks o the company.

  23. LACK OF COMMUNICATION AND COLLABORATION
    This was a major problem encountered by the team. John and Williams did not communicate well as everyone had their own point of view as to what it should be. Williams thought that John will be ok will the report he will make. John thought that everything was ok the way it was going even though it was risky for Williams to make the analysis report alone, he was ok with it. Karen did not want to be seen as a critic. She didn’t want to say anything as she felt it would affect her probation seeing that she just started out with the company.
    COMMUNICATION resolved it when John and Karen talked about it and better ideas came to the table on how to resolve the issue and when it was applied. It resolved it.

  24. Collaboration and communication was not enough between will John and Williams for this project however quality communication will help solve the problem. John did not get enough Information about the project. Karen being afraid to criticize the project that seem not good as new member of the company may delay or stall the project.
    Ifeoma

  25. LOOPHOLES IDENTIFIED WITHIN THE PROJECT
    LACK OF COMMUNICATION AND COLLABORATION:
    There wasn’t a clear communication method between John and William to ensure that strategic decisions were to be taken with the consent of all stakeholders involved in the process – in this case John and William. This led to William making all the decisions based on the assumptions of what John would like.
    Conflicts between team members as a result of miscommunication and inherently potentially disrupt or derail the success of a project.
    TO RESOLVE THIS, EFFECTIVE COMMUNICATION WAS DEPLOYED:
    Karen deflected a possible situation of blame game by expressing her observation with tact and infusing humour into her conversation with John which led him to opening up to her and expressing his dissatisfaction with the report.
    This helped to maintain the team spirit collaboration between them while they sought risk management intervention from external sources to the current situation.

    COMPROMISE OF INTEGRITY AS A VALUE: Even though John knew that it wasn’t okay to have let William singlehandedly run the analysis of the engagement feedback and report, he verbally didn’t object but went along with it, despite knowing that there was a possibility of the data given compromising the project outcome in its entirety.
    TO RESOLVE THIS, TRANSPARENCY WAS DEPLOYED HERE AS A VALUE:
    Karen had a hunch about the report not being totally right and rather than keeping it to herself and letting the project derail, brought it to the attention of her team member for better investigation and resolution.

    LACK OF FORESIGHT & RISK MANAGEMENT:
    Risk management is the ability to foresee and identify possible scenarios of issues that can arise within a project and make contigency plans for important phases within any project. It’s important because most project don’t go as planned because of unexpected variables that can cause unlimited range of issues. John wasn’t able to mitigate the risk of making contigency plans to resolve the problem with the engagement report by him.
    TO RESOLVE THIS:
    Karen knew that the disruption of the project would hamper the firm’s chances of future collaboration with other clients as the reputation of the firm would be negatively impacted and sought for ways by thinking of ideas outside to mitigate inherent risks while solving the current problem they were facing in the project. This effectively resolved the current problem they faced while discovering and mitigating future risks that were bound to arise within the next stage of the project.

  26. There was the problem of :
    1. ‘scope creep’ which is failure to have an agreement or scope of work agreed upon before work starts.
    2. Work with team members was absent as lines of communication were none existent.
    3. There was no collaboration
    Skills employed were:
    1. Communication
    2. Negotiation and
    3. Time management

  27. John didn’t communicate his worries to the project team lead when Williams told him he took care of everything already. Williams wasn’t a team player as well and handled all the work alone. He might have had the best intentions but didn’t execute it well. Karine also didn’t communicate well due to fear of losing her job, she didn’t voice her opinion and worry, and this puts the company at risk.Some skill that were used in so when this problem Was
    1. communication: John and Karen communicated with each order casually, which made them sick help from their colleagues and team members to solve this problem
    2. Research current conducted an online research to get solutions for the problem
    3. Risk assessments, Karen and John, both mapped out the risk of the reports and Risk from challenging the reports which made them get the best solution

    All in all, John and Karen acted in honesty, remembering their ethics and values of the organization

  28. I noticed some amount of pride in Williams. Things can change, methods, procedures as a result of evolving ecosystem. John and Karen’s approach was better as it later helped in identifying the pitfalls to the next stage of the project.
    Finally, Williams approach could be used when there isn’t enough time to meet with the deadline.

  29. Williams is too fast he just want to do things alone he wasn’t border about following the due process to carried or get feedback

    John lack of communication would have caused him a lot but as good as he was he open up in communication and requesting for view safe his job and finding

    At first Karen’s was not open to him because she was like trying to finger point John but at last because of her good thinking and analysis she dafe the whole scenario

    She value ethics of the company and she want to project the company reputation and values that is why she put extra jobs

  30. Not collaborating and communicating enough will destroy the success of a project, however quality communication will help solve the problem.

    Name: Onyinye Chukwudera Ikeanyi. Team 8

  31. Lack of collaboration, communication and understanding almost mallet the success of the project. however, with problem solving analysis, effective communication and assertiveness exhibited by Karen; they were able to scale through the problems.

  32. In every project, there will be people like William who wanted the easy way out by fitting the situation of another project into the new one. Karen and John were fantastic in raising the concerns about everything looking green. No project ever works that way from the stage of reviews to planning. And the open conversation they had was a good way to sustain communication and build the project’s trust. The ethical concerns here are two; first, William engaged in cutting corners and second, the false hopes that could have destroyed the project and the team’s reputation.

  33. Lack of collaboration and communication almost marred the success of the project. however, with problem solving, effective communication and assertiveness exhibited by Karen; they were able to scale through.

  34. Williams going ahead of everyone show lack of Inclusion,
    Karen has good eye for details, solution minded and she is a good critical thinker..
    John showed a good quality of inclusion by listening and discussing with Karen while working together to make the project work.

    As a project manager, dealing with conflicts of interest is crucial to maintaining the integrity and success of your project.

    Keypoints to learn from this Scenerio include:

    Assess Relationships: Examine all team members’ and stakeholders’ relationships and interests to identify potential conflicts.
    • Transparency: Encourage team members to disclose any potential conflicts early.

    Code of Conduct: Implement a code of conduct that outlines acceptable behavior and conflicts of interest.
    • Reporting Procedures: Set up clear procedures for reporting conflicts of interest.

    Encourage Openness: Create a culture where team members feel comfortable disclosing conflicts.
    • Regular Check-ins: Conduct regular meetings to discuss potential conflicts and address any concerns.

  35. After reviewing a case study on ethics in project management from the Association for Project Management (APM), several issues of professional conduct stand out. In this scenario, project managers faced ethical dilemmas related to integrity, transparency, and accountability.

    Key Issues of Professional Conduct:
    Conflict of Interest: A project manager had to decide whether to accept a lucrative contract that could potentially benefit their personal interests. This situation raises concerns about impartiality and the importance of avoiding conflicts of interest to maintain trust and fairness.
    Honesty in Reporting: The case study highlighted the necessity for accurate and honest reporting of project progress and issues. Misreporting or concealing problems could lead to significant risks and undermine stakeholder confidence.
    Skills Used to Uphold Ethics:
    Critical Thinking and Decision-Making: The project managers applied critical thinking to assess the ethical implications of their decisions, considering the long-term impacts on stakeholders and the organization’s reputation.
    Effective Communication: They demonstrated transparency by clearly communicating potential risks and ethical concerns to stakeholders, fostering an environment of trust and openness.
    Empathy and Respect: By considering the perspectives and well-being of all stakeholders, the project managers ensured that their actions aligned with the core values of respect and empathy.
    These skills and ethical considerations are essential in guiding project managers to make decisions that not only adhere to professional standards but also contribute to the overall integrity and success of the projects they manage.

  36. Issues of professional conduct identified are as follows:
    1. Absence of joint stakeholders meeting to elucidate, project deliverables, resources in vovlved, project deadlines, Client feedback or report required.
    2. Ineffective communication among project team.
    John and Karen were able to approach this issue ethically by employing research. So, the engagement was complete because they were able to identify some pitholes from previously conducted similar project.

  37. Williams going ahead of John to get things done shows a lack of inclusion and a measure of accountability.
    The doctored report shows a lack of intergrity and genuine concern for the project.
    Continuing with the project would have gone against the reputation XYZ is currently building, it would also not have portrayed their expertise.

    In dealing with this ethical dilemna, the following skills come into play:
    – Taking initiative: it took John leading the conversation and practically forcing the conversation along the lines of the real reason for his trip and not just waiting on other stakeholders to set the pace of the discussion.

    – Critical thinking and Problem solving: Karen had an eye for detail and is solution driven, that’s why she could easily spot that the report was too good. However, she didn’t just stop at spotting the problem, she went ahead to find solution by involving a third party that helped them get the needed engagement.

    – Integrity: Karen was honest enough to call out the issue but careful enough not to come across as criticising any other party. She was able to remind John to see the big picture and uphold the reputation that XYZ is known for.

  38. They discussed the issue. Discussing an issue with your team make the problem half solved. The brought ideas together- critical thinking:
    Karen showed some professional skills in analyzing the report given to her and that gave her the courage to challenge the report, despite going through probation.

    This shows integrity and accountability.

  39. I identified a couple of issues of professional conduct.

    1. Conflict of Interest: The project manager, has a personal relationship with the supplier, which could influence his decision-making and create an unfair advantage.

    2. Dishonesty: The supplier, is aware of the project’s budget constraints but still submits an inflated invoice, which is a dishonest act.

    The skills used to bring ethics into decisions in this scenario include:

    1. Integrity
    2. Objectivity
    3. Transparency
    4. Communication
    5. Ethical Awareness

  40. Inclusion: each member of the team must feel concerned and involved in the project. No exclusion.
    Communication: team needs to communicate properly.
    Team spirit: not competition, which is harmful to the project.
    A team is made up of complementary ideas that respect each other.
    Critical thinking.

  41. All three of them are trying to show how professional they are instead of completely listening to the project manager

  42. A couple of issues of professional conduct featured in this scenario are:

    1. Conflict of interest: William’s close relationship with the opinion research firm and his desire to please John and the project goals may have led to a conflict of interest, which would have potentially compromised the objectives and integrity of the engagement report.

    2. Misrepresentation of information: The overly positive report and William’s initial reluctance to share the methodology and data collection process raised concerns about transparency and honesty in presenting information.

    The skills used to bring ethics into decisions in this scenario include:

    1. Critical thinking: Karen’s professional skepticism and critical analysis of the report helped her in identifying potential issues and prompted her having to further investigate the project.

    2. Courage: Karen’s willingness to speak up and challenge the report, despite risking her probation period and office dynamics, demonstrated courage and a commitment to ethical conduct.

    3. Collaboration: John and Karen’s open communication and collaboration helped them address the issues and then helped them find a solution that prioritized the project’s integrity and the firm’s reputation.

    4. Cultural awareness: John’s recognizing cultural differences and his adaptability in navigating the international project context showed he is appreciative of cultural awareness and sensitivity.

    5. Integrity: Karen’s focus which was to uphold the firm’s reputation and integrity drove her actions and decisions, thereby demonstrating a commitment to ethical conduct and professional standards.

    6. Communication: Effective communication among John, Karen, and the global firm was crucial in being able to resolve the issue and ensure the project’s success, highlighting the importance of clear and transparent communication in ethical decision-making.

    These skills helped in bringing ethics into the decisions made by the people involved in this scenario, ultimately prioritizing the project’s integrity, the firm’s reputation, and it’s professional conduct.

  43. Project tend to have challenges is there is no adequate stakeholder engagement, collaboration, ethical behavior transparency etc which are crucial amongst other requirements for successful project implementation.

    Kennedy Anyanwu
    Cohort 15

  44. It appears there were a couple of issues within the engagement program. Firstly, William’s failure to involve John in the planning process left John feeling excluded and raised concerns about ethical conduct. Secondly, Karen found it challenging to provide John with honest feedback due to her concerns about his feelings. Fortunately, they later communicated and identified potential solutions to the problem. Ethical behavior and transparent communication are crucial in organizational settings.

  45. I think William should have really carried John along on the engagement programme and Karen should have been more open about her review to John and then suggesting a possible way forward.

  46. In project management, ethics play a crucial role in ensuring that projects are executed with integrity, transparency, and respect for all stakeholders. Here are some ethical principles and values commonly applied in project management:

    1. Honesty and Integrity: Truthful communication, transparent decision-making, and fair dealings.

    2. Respect and Professionalism: Treat team members, stakeholders, and clients with respect, dignity, and courtesy.

    3. Responsibility and Accountability: Take ownership of actions, decisions, and outcomes.
    . Transparency and Open Communication: Share information, provide regular updates, and encourage open feedback.

    . Confidentiality and Privacy: Protect sensitive information and maintain confidentiality when required.

    . Quality and Excellence: Strive for high-quality work, continuous improvement, and innovative solutions.

    . Sustainability and Environmental Awareness: Consider the environmental and social impact of projects.

    Stakeholder Engagement and Management: Identify, analyze, and prioritize stakeholder needs and expectations

    . Risk Management and Mitigation: Identify, assess, and mitigate risks to minimize harm.

    . Continuous Learning and Improvement: Embrace learning, seek feedback, and apply lessons learned.

    By embracing these ethical principles, project managers can build trust, foster collaboration, and deliver successful projects that benefit all stakeholders.

  47. Lack of proper communication between John and William at the case study stage leading to seem as transparency challenged with John. Thereby causing inefficiency to achieving the project goals

  48. Issue in the case study.

    Lack of effective communication and transparency: Williams and John lack effective communication and shows no transparency to each other on the project which leads to misunderstanding and inefficiencies in achieving the project goals.

    Over confidence and Conflict of interest: Williams believe he has been with the firm for years and he is people person, he believe in himself that he is in better position to know to know exactly how to go around with the project and presenting it to the third party. Forgetting he has a team [selfishness idea], he refuse to share his idea or seek opinions ahead with the teams, he also underestimate the teams strength. Karen on the other side couldn’t challenge john to avoid negative work environments, creating or a positive work environment and making sure of the project result is essential.

    Skills Used to Bring Ethics into Decisions:
    * Communication
    *Knowledge and regulatory environment
    *Ethics and adherence to standards
    *Critical thinking and problem solving

  49. There was lack of inclusivity and openness on the part of Williams by not considering John’s part in the project. John on his part should have created the opportunity to have a discussion about it with Williams. Karen at first put her personal goals ahead of the organizations needs:
    Had she not taken up the courage to speak to John about her findings, it could have costed the company.

  50. There lack of inclusivity and openness on the part of Williams by not considering John’s part in the project. John on his part should have created the opportunity to have a discussion about it with Williams. Karen at first put her personal goals ahead of the organizations needs:
    Had she not taken up the courage to speak to John about her findings, it could have costed the company.

  51. It sounds like there were a couple of issues in the engagement program. Firstly, William didn’t include John in the planning process, which made John feel left out and violated ethical conduct. Secondly, Karen struggled to give an honest review to John because she was concerned about his feelings. However, they were able to communicate later and find possible solutions to the problem. Ethical conduct and open communication are so important in organizations, right?

  52. Williams lack of teamwork led to the initial project. I think there should be inclusivity in a team.
    Karen was able to communicate withj john by providing constructive feedback

  53. Umeanolue Lilian
    Team 6

    The first issue was William not including John during the process of organizing the engagement programme. John was surprised as this violated ethical conduct and he felt left out during the whole process.
    Another issue was Karen finding it hard to give her honest review to John concerning the project because she was considering his feelings. In an organisation as it relates to ethical conduct, colleagues should be able to speak freely and sincerely to better projects and be able to work better together. Gladly, Karen was able to communicate with John in the following week and a few others were able to find possible solutions to the problem.

  54. The issues of professional conducts that i can identify in this scenario are failure to communicate with team members early ,lack of trust, no critical thinking about the future effect of the result.Although Karen was a new staff,he had to convince John and William after discussing with her colleagues and the prolem was solved. skills used include: communication,problem solving,teamspirit,research and analytical skills.

  55. The first issue was William not including John during the process of organizing the engagement programme. John was surprised as this violated ethical conduct and he felt left out during the whole process.
    Another issue was Karen finding it hard to give her honest review to John concerning the project because she was considering his feelings. In an organisation as it relates to ethical conduct, colleagues should be able to speak freely and sincerely to better projects and be able to work better together. Gladly, Karen was able to communicate with John in the following week and they and a few others were able to find possible solutions to the problem.

    Team 9
    Orji Miracle

  56. Communication skill was used by John to request an honest feedback from Karen and
    on the part Karen despite all her fears of what she could l ose if she told John the honest truth about the report, she didn’t let it stop her. The success of the project superseded her personal choices.
    Team play was greatly applied to arrive at the desired result.

  57. Two issues of professional conduct featured in this scenario are:Misrepresentation of Data: William’s decision to rely on pre-existing opinion research without informing John or involving him in the process is unethical. Presenting these results as if they were collected through the planned engagement program misrepresents the situation and could lead to misguided decisions.
    b. Conflict of Interest: Karen faces a conflict of interest between her desire to maintain a positive office environment and her obligation to provide honest feedback. She feels pressured to avoid criticizing John or the report to maintain workplace harmony, even though she suspects the validity of the data.
    The skills used to address ethical considerations in this scenario include:
    a. Critical Thinking: Karen demonstrates critical thinking skills by questioning the validity of the engagement report and recognizing the potential risks associated with accepting it without scrutiny. She engages in a thorough analysis of the situation and considers the long-term consequences of different courses of action.
    b. Communication: Effective communication skills are evident in Karen and John’s discussion about the problem with the report. They engage in an open dialogue, sharing concerns and exploring potential solutions. Additionally, Karen’s ability to communicate her idea of seeking assistance from a larger firm demonstrates effective communication in implementing ethical decision-making.
    c. Problem-solving: Both Karen and John engage in problem-solving skills to address the ethical dilemma. They brainstorm potential solutions, weigh the risks and benefits, and ultimately devise a plan to rectify the situation by seeking external assistance to validate the engagement findings. This proactive approach demonstrates their ability to navigate complex ethical challenges.

  58. Osuji Mirian
    May 10,2024@2:26 pm

    To me there were communication bridge between William and John but thank God Karen gave in a professional solution to it

  59. In a scenario like this, conflicts of interest, maintaining confidentiality, truthfulness in communication, respecting diversity, adhering to professional standards, and ensuring accountability in decision-making is crucial.
    Reflecting on skills used to help bring ethics into decisions who are involved : Critical thinking skills, empathy, communication proficiency, moral reasoning, decision-making abilities, conflict resolution expertise, and a strong ethical foundation, all the aforementioned plays crucial roles in navigating ethical dilemmas and ensuring principled conduct in professional settings.

  60. In the scenario given, there was no question about their expertise in the organization and the subject matter. However, the issue I noticed revolves around:

    The issues:

    1. Organizational approach to the project – Although it can be said that William knew about the purpose of John’s coming over, it was about the engagement program organized for brainstorming over the project. Yet, he went ahead to carry out the research without John. This has nothing to do with project management methods, in my opinion, William might have done things that way, but that’s not professional.

    2. Communication: Initially Karen wasn’t going to discuss with John about the lapse because she was trying to secure her job, but eventually she did

    How it was resolved:
    1. Professional conduct: When Karen had reservations about John’s report, she didn’t approach it immediately, but eventually did. She knew enough not to rubbish John’s effort but also knew what the report says is a risk to the organizational brand.
    Eventually, they put efforts together and solved the issue while carrying others along.

    2. communication – They communicate in a detailed and comprehendible manner
    3. Teamwork – they pull forces together to get the project done.

    Mary Ayo

  61. There is lack of communication and inadequate transparency between Williams and john which created a gap in the team spirit and interest. However, Karen was able to bridge the gap professionally using ethical approach and relentlessly focusing on the goal and not allowing herself to be subjected to lack of confidence being the newbie amongst them.

  62. In this there’s lack of communication and lack of transparency. Williams feels he could carry out the work on his own with out others.
    No proper research was made from the beginning and No team work.

    But at the long run the issues was pointed out and even though lots of mistakes were already made , John was willing to listen to his partner advice and she helped, that helped too.
    Team work is very important in project management

  63. Lack of transparency, communication and team work particularly on the part of William. He seemed comfortable cutting corners. Eventually the problems were resolved through tact, critical thinking and team work.

  64. I) Inadequate communication and transparency: There’s a lack of clear communication and transparency between William and John, leading to potential misunderstandings and inefficiencies in carrying out the project
    . II). Over- confidence: Because Williams believed that he is people’s person, he undermined sharing his ideas with his team having felt that his plans were more valid instead of discussing with his team early.
    III). Lack of Trust of and Team Spirit- Also William’s initial reaction and point of view to his other project team, especially John showed that the former do not totally trust the latter’s knowledge of the project’s environment. It is also a display of lack of team spirit to the team by John,
    iv) Potential conflict of interest: Karen inability to challenge the report because of her worries it might impact John negatively is a demonstration of potential conflict of interest between keeping a positive work environment and ensuring the integrity of results of the project.

    Skills Used to Bring Ethics into Decisions:
    i) Communication
    ii) Critical Thinking
    iii) Problem-Solving and ownership Spirit
    iv) Ethical Leadership

    Familua Adeniyi Cohort 15 , Team 1

  65. They lack the following from the beginning
    Lack Transparency:They took a short cut from the beginning
    Team spirit:They didn’t carry out the survey together.
    Skill used in tackling this problem:
    Critical thinking
    Effective communication
    Research and
    Team work

  66. Professional Conduct

    • Team Spirit: There was no defined agreement between Wiliam and John on the plan or strategy to execute the project at hand.

    • Communication and Transparency Issues: John and William’s differing expectations and communication styles revealed a lack of transparency.

    • Conflict of Interest Concerns and Fear of discrimination: Karen’s hesitation to challenge the report due to office dynamics raised concerns about a potential conflict of interest between maintaining a positive work environment and ensuring project success. She was also very scared of being side lined and marginalized as a new employee.

    Skills employed to integrate ethical considerations into the decisions:

    • Leadership Style and Integrity: John’s leadership style was evident. He knew the report was too perfect to be true and pushed him to seek for honest opinion from Karen. He is also a man integrity and reputation. He was concerned about the reputation of the organization and what their clients thought of them, and this led to addressing the concerns identified in the report and supporting Karen’s initiative to involve external experts and local firms which helped identify previously overlooked hurdles.

    • Effective Communication: John and Karen’s open dialogue helped uncover ethical concerns and discrepancies in the report. The Face-to-face communication also helped in uncovering the truth and John was able to read nonverbal cues and pushed for more honest feedback from Karen.
    • Analytical Reasoning: Karen’s analysis of the report’s accuracy and potential risks demonstrated her ability to think critically and not accept information unquestionably.

    • Problem-Solving: John and Karen show cased their problem-solving skills in addressing the ethical concerns in the report, exploring alternatives like seeking external expertise and opinion of the local folks to uphold the company’s reputation.

  67. William’s report was too good to be true. It’s possible his report was not ethically created.

    John and Karen saw through this and decided to carry out a research that’d reveal the real problems the project might encounter.

    The skills I identified in this case study are: integrity, honesty (Karen was honest in her feedback), knowledge of regulatory environment, anticipating issues that may arise.

  68. In these scenario the professional conduct employed include but not limited to:
    1) engaging in program with key stakeholders
    2) engaging the locals to get their own opinion
    3) Analyzing the for and against, and coming up with best and save response.
    These was achieved by
    – effective communication
    – Collaboration and
    – Team work

  69. Issues of professional conduct in this scenario include:
    1. Lack of transparency: Williams had other strategy he adopted for the project which he failed to share initially with the others.
    2. Lack of effective communication: There was a clear communication gap between the three and this reflected in the project.
    3,. Lack of team spirit and coordination: There was no agreement on the way they were to work, everyone had various ideas without any common ground.
    Skills used to bring ethics into decision include :
    1. Effective communication
    2. Critical thinking.
    3. Research and networking skills.
    4. Ability to work together as a team.

  70. Can you identify a couple of issues of professional conduct featured in this scenario?

    Yes. There was a case of ethical misconduct. William used an organisation that favoured their interest to get the needed feedback for the project.

    Reflect on what skills were used to help bring ethics into decisions used by the people involved in this scenario. Can you identify them?

    Yes.

    The skills used were communication skills.
    Evaluating stakeholders
    Identifying stakeholders.

  71. Based on the case study the scenario which I saw here was:
    1) Lack of Transparency – William was not transparent with John about the engagement and reports, which made John to look incompetent.
    2) Fear – Karen acted as if she was afraid of challenging the report and findings about the project John brought which could hinder the success of the project.
    3) Communication – John was not willing to communicate with Karen at first about the report of the project.

    Skills used to bring ethics into decision.
    1) Communication – Karen knew something was wrong with the report and had to find a way to communicate with John.
    2) Professionalism- Both John and Karen had to come up with a solution so the project would be successful.
    3) Leadership – John was able to listen to Karen and other experts decisions to ensure the success of the project.

  72. The scenario which played out exposed the ill-effects of disunity, unprofessionalism and mis-communication which are quite very essential in Project Management.

    1. Issues of Professional Conduct:

    • Lack of Transparency and Communication: John and William’s differing expectations and approaches highlight a lack of clear communication and transparency. This led to misunderstandings and inefficiencies on both sides in the task being assigned to them .
    •Potential Conflict of Interest: Karen’s reluctance to challenge the report due to concerns about office dynamics highlights a potential conflict of interest between maintaining a positive work environment and ensuring project success .

    2. Skills Used to Bring Ethics into Decisions:
    • Communication: John and Karen’s effective communication helped identify ethical concerns. Their open dialogue uncovered discrepancies in the report.
    • Critical Thinking: Karen’s critical thinking was evident when she questioned the report’s accuracy and implications. She analyzed potential risks instead of accepting the report blindly.
    • Problem-Solving: Both John and Karen engaged in problem-solving measures to address the ethical dilemma. They explored alternatives, such as seeking external expertise, to maintain their good reputation.
    • Leadership: John demonstrated leadership qualities by addressing concerns about the report’s validity and supporting Karen’s initiative to involve external experts.

  73. Issues of professional conduct

    * Communication – this was not mutual as there was communication gap among them
    * Team spirit – there was no agreement on what the plan was
    * Transparency -Kare was not transparent enough because she doesn’t want an issue in the company and she doesn’t want John to feel bad
    * Over confidence – Williams felt he is the people’s person so he felt his plans were more valid instead of sharing ideas with his team and resolving on an agreed plan.

    Skills
    * Professionalism – Karen was professional enough to have a discussion with John and ironed the issue
    * Transparency – Karen was able to tell John what she felt about his idea
    * Project mapping – they were able to map out the risks of the project.
    * Brainwave – Karen was wise enough to get more findings about the project.
    *Negotiation – they were able to negotiate with a bigger firm.
    * Time management – they were able to manage their time effectively within the course of the project.

  74. 1. Teamwork with Karen and John to address the issues identified in the report.
    2. Critical thinking employed by Karen.
    3. Networking and collaboration.

  75. Some issues of Professional Conduct identified
    -Deceit (Lack of objectivity)
    – Honesty
    – Credibility
    – Professionalism
    – Integrity
    Skills employed to integrate ethical considerations into the decisions made by the individual involved were:
    – Critical Thinking skills
    – Risk Mapping skill
    – Problem Solving skill
    – Networking skill
    – Negotiation skill

  76. The major issue notice between the three parties is lack of poor communication.

    John seem not be fully concern about the project to william discretion so he took it upon himself to clear it. Karen’s seems not to open up due to her position in the firm.

    On the long run, they were able to clear out the table with Karen’s intelligence which was fueled by her desire of the firm’s reputation. Although, they were not able to meet the requirements but saved the project and kept the relationship the firm involved.

  77. Some issues of professional conduct between John, Williams and Karen in the scenario was:
    -Poor communication: John didn’t communicate weel with Williams about how he expected the engagement program to be and william didn’t make John fully awear of what was going on.
    -Poor team work: The team as a whole didn’t work together to see to it that the project went on as planned.

  78. 1. Issues of Professional Conduct:
    a)Lack of transparency and communication: John and William seem to have different expectations and approaches regarding how the engagement program should have been conducted and reported. There’s a lack of clear communication and transparency between them, leading to potential misunderstandings and inefficiencies.
    b) Potential conflict of interest: Karen expresses concerns about challenging the report because she worries it might reflect poorly on John and affect the office dynamics negatively. This situation highlights a potential conflict of interest between maintaining a positive work environment and ensuring the integrity of project outcomes.

    2. Skills Used to Bring Ethics into Decisions:
    a) Communication: Effective communication between John and Karen played a crucial role in identifying the ethical concerns regarding the engagement report. Their open dialogue and willingness to discuss potential issues helped uncover discrepancies that needed to be addressed.
    b) Critical Thinking: Karen’s critical thinking skills were evident when she questioned the accuracy and thoroughness of the engagement report. She didn’t accept the report at face value but instead analyzed the potential risks and implications of relying on it without scrutiny.
    c) Problem-Solving: Both John and Karen engaged in problem-solving to navigate the ethical dilemma. They explored alternative options, such as seeking input from external experts, to ensure that the project’s integrity was maintained despite the initial shortcomings in the report.
    d) Ethical Leadership: John demonstrated ethical leadership by acknowledging the need to address the concerns raised about the report’s validity. He also supported Karen’s initiative to involve external expertise, showing a commitment to ethical decision-making and project integrity.

  79. Professional conduct in this scenario
    between Williams,John and Karen are:
    Lack of team work
    Lack of collaboration
    Lack of good communication, Lack of coordination.

    The skill used to bring ethics back into the decision: Effective communication
    Team work
    Transparency
    Critical thinking

  80. The scenario underscores the critical importance of three elements in project management: valuing contributions, effective communication, and collaboration.In this case, the issues arose primarily from William’s failure to recognize the importance of these elements. Assigned to manage a project alongside the experienced manager, John, William neglected to involve John in key decisions. This oversight led to significant project challenges.

    However, when Karen stepped in and communicated with John, valuing his experience and insights, they collaborated using Karen’s proposed solutions combined with John’s feedback. This effective teamwork and communication quickly resolved the project issues.
    This example illustrates the powerful impact of valuing each team member’s contribution, maintaining open lines of communication, and fostering collaboration to achieve project success.

  81. Highlighted below are the instances of professional conduct in the APM’s ethics case study scenario:
    i) Moral principles and value exist between John and William which led to John accepting William’s point of view of opinion research firm, even when he was not 100% convince.
    ii) Also, ethical practice, code of practice and value were seen in the discussion between John and Karem the following week to the reputation of XYZ firm by ensuring the first stage of the project was executed according to the firm’s code of practice; while not discarding William’s point of view.

    Skills employed to integrate ethical considerations into the decisions made by the individual involved were:
    Communication
    Ethics and standards
    Knowledge of the regulation environment
    Negotiation and
    Time management

  82. firstly, with the scenario presented, a few of professional conduct played out
    1. lack of team work: The team looked divided and where not working as a team.
    2. lack of coordination; There was no coordination between John, Williams and Karen, each of them were doing their own thing.
    3. lack of transparency and honesty: Williams went ahead to handle everything all by himself forgetting he wasn’t there alone.
    4. Misplaced priorities: John decided to go for sightseeing instead of focusing on the work they were there to do first.

    Skills used to help bring ethics into decisions used by the people involved in the scenario
    1. critical thinking: Karen was able to think, make research and communicate with people to provide solution to the issue on ground
    2. Open to criticism: John was open to criticism and did not see Karen as someone who is not as experienced as him, he had good listening ear.
    3. communication: Good communication played out between Karen and John and it helped them to solve the case before them.

  83. Integrity, team work, responsibility principle and public interest are the professional conduct played out in the scenario. Collaborating is a key factor in project management, and a project manager must be willing to collaborate part of which communication is. John adopted communication and ethical skills.

  84. In the scenario presented, a few issues of professional conduct are evident:

    Lack of Transparency: The agency overseen by William seems to have conducted the engagement program without informing John, the project manager from XYZ, resulting in a lack of transparency and a communication breakdown between the parties involved.

    Potential Conflict of Interest: Karen, a new member at XYZ, faces a dilemma where she hesitates to criticize the engagement report despite her reservations about its accuracy. This situation hints at a potential conflict of interest between maintaining a positive work environment and upholding professional standards.

    In terms of skills used to bring ethics into decisions in this scenario, several key skills stand out:

    Communication: John’s ability to communicate concerns and engage in open dialogue with Karen demonstrates effective communication skills, which are essential for addressing ethical dilemmas and resolving conflicts.

    Critical Thinking: Karen’s critical thinking skills are evident when she questions the accuracy of the engagement report and seeks solutions to address the potential risks associated with it. Critical thinking helps in evaluating information objectively and making informed decisions.

    Problem-Solving: The collaborative effort between John and Karen to brainstorm solutions and eventually involve a global firm for an independent review showcases strong problem-solving skills. This skill is crucial in navigating complex ethical challenges and finding viable resolutions.

    Ethical Decision-Making: Both John and Karen demonstrate ethical decision-making skills by prioritizing integrity and seeking solutions that align with professional standards, even if it involves challenging the status quo and addressing uncomfortable issues.

    Overall, this scenario highlights the importance of transparency, communication, critical thinking, problem-solving, and ethical decision-making skills in navigating ethical dilemmas within project management contexts. These skills play a vital role in upholding professional conduct and fostering a culture of integrity and accountability in organizations.

  85. In this case study there were a few issues of professional conduct that John, William, and Karen faced:

    1. Lack of Transparency and Communication:
    John was surprised to learn that the engagement program had already been carried out without his knowledge. There was a lack of transparency in communicating the progress and results of the program.

    William didn’t share the information with John, which led to confusion and misalignment of expectations.

    2. Confirmation Bias and Overconfidence:
    Karen reviewed the opinion research and felt that the results were too perfect and aligned with expectations. She feared confirmation bias, where the findings were interpreted to fit preconceived notions.

    Overconfidence in the positive results could lead to complacency and overlooking potential risks or challenges.

    To address these issues, the following were the skills used:

    1. Transparency and Open Communication:
    Effective communication, there should be regular updates, progress reports, and sharing of critical information that is essential to the project.

    John and William should have communicated openly about the engagement program’s status, findings, and next steps.

    2. Critical Thinking and Objectivity:
    Karen’s suspicion of overly positive results demonstrates critical thinking. She recognized the need to question the findings and consider potential biases.

    Objectivity is crucial when evaluating research or reports. Karen objectively assesses the data, and challenges the status quo.

    3. Ethical Decision-Making:
    John, William, and Karen collaborate to ensure that decisions align with ethical standards and project goals.

    As a team, it’s essential to maintain ethical conduct in professional settings to build trust, maintain credibility, and achieve successful outcomes. Open communication, critical thinking, and ethical decision-making contribute to a positive work environment and effective project management.

  86. Issues of professional conduct could include:

    1. **Conflict of Interest**: If a project team member has a personal relationship or financial interest with a supplier, they might prioritize that supplier’s interests over the project’s best interests.

    2. **Misrepresentation of Information**: There could be instances where project progress or costs are misrepresented to stakeholders to maintain a positive image or secure additional funding.

    Skills used to address these issues might include:

    1. **Ethical Decision-Making**: Project team members need to assess situations impartially, considering the ethical implications of their actions and decisions.

    2. **Communication**: Open and transparent communication is essential to address conflicts of interest or misrepresentation of information. Team members need to feel comfortable raising concerns and discussing potential ethical dilemmas.

    These skills help ensure that ethical considerations are integrated into project decision-making processes, promoting integrity and trust within the project team and with stakeholders.

  87. From the scenario, there is lack of team work, effective communication transparency, compromising standards. The bone of contention is Williams who is not diligent with his work as well as John who had to accept a report that’s substandard. Karen was intelligent enough to find a way around the challenge.

  88. I think there was no teamwork and collaboration, and there was lack of communication with other stakeholders and external group. There was no critical thinking and objectives in the team. There was no ability to respect other’s opinion and work together .

  89. The issues here was XYZ reputation it had built overey the years was at stake and it was going to cost them other jobs if they went along with John plan and the project hit hurdles.

    William lacked transparency as he was willing to blindside his colleagues with a report that was obtained without their knowledge and might not have covered all necessary factors. He didn’t understand John’s standing.

    John although conflicted did not open up to Karen till she asked him about the report. He and Karen were able to resolve the issue through communication and critical thinking out of the box. John as PM was able to recognize he needed the help Karen extended. With this they turned the tide of the project positive end. They therefore maintained their company ethics and withstood the pressure to drop the ball by going the unetical way planned by William

  90. Issues identified in the case study include lack of transparency and team work by William who did not follow the plan earlier agreed on. William wanted to play to the gallery and please certain clients whether or not the work was genuine or faked.
    Skills used to bring ethics into the discussion include critical appraisal, open discussion and communicate and collaboration with other stakeholders and external groups to help resolve the issues and put the focus back on achieving the goal.

  91. Let’s explore the APM’s ethics case study resource1. Where we focus on XYZ, a small project consultancy formed by a team that broke away from a larger firm to specialize in a particular market niche. Here are the key points:

    Issues of Professional Conduct:
    Honesty and Transparency: XYZ faces a situation where they must decide whether to give an honest quote, even if it means losing out to less honest competitors. This highlights the ethical dilemma of maintaining integrity in pricing and competition.
    Client Relations: When a client asks XYZ to do something unethical, the team must decide how to handle the situation. Upholding ethical standards while maintaining client relationships is challenging.
    Skills Used to Bring Ethics into Decisions:
    Integrity: The team demonstrates integrity by considering honesty in their quotes and standing up against unethical requests.
    Communication and Assertiveness: They communicate openly with clients, expressing their concerns and asserting their ethical boundaries.
    Critical Thinking: The team evaluates the impact of their decisions on stakeholders, including the wider community.
    Adaptability: As a new consultancy, XYZ adapts its ethical approach to build trust and reputation.
    In summary, XYZ’s ethical acumen involves honesty, client relations, and critical thinking. Their decisions impact not only their business but also society at large. By Discussion In the APM ethics case study, XYZ faces dilemmas related to honesty, transparency, and client relations. Their skills in integrity, communication, critical thinking, and adaptability play a crucial role in navigating ethical decisions. Maintaining high ethical standards benefits both the profession and society1.

    1. From the scenario, I can see that there was no teamwork among them, hence effective communication should have been a good tool adopted by them. Also, Mr. John is not firm and assertive to have accepted a substandard report. Mr. Williams on his own part is not diligent. While Karen lacks honesty and compromises standards.

  92. In this scenario, there were a few issues of professional conduct that John, William, and Karen faced:

    1. Lack of Transparency and Communication:
    John was surprised to learn that the engagement program had already been carried out without his knowledge. There was a lack of transparency in communicating the progress and results of the program.

    William didn’t share the information with John, which led to confusion and misalignment of expectations.

    2. Confirmation Bias and Overconfidence:
    Karen reviewed the opinion research and felt that the results were too perfect and aligned with expectations. She feared confirmation bias, where the findings were interpreted to fit preconceived notions.

    Overconfidence in the positive results could lead to complacency and overlooking potential risks or challenges.

    To address these issues, the following were the skills used:

    1. Transparency and Open Communication:
    Effective communication, there should be regular updates, progress reports, and sharing of critical information that is essential to the project.

    John and William should have communicated openly about the engagement program’s status, findings, and next steps.

    2. Critical Thinking and Objectivity:
    Karen’s suspicion of overly positive results demonstrates critical thinking. She recognized the need to question the findings and consider potential biases.

    Objectivity is crucial when evaluating research or reports. Karen objectively assesses the data, and challenges the status quo.

    3. Ethical Decision-Making:
    John, William, and Karen collaborate to ensure that decisions align with ethical standards and project goals.

    As a team, it’s essential to maintain ethical conduct in professional settings to build trust, maintain credibility, and achieve successful outcomes. Open communication, critical thinking, and ethical decision-making contribute to a positive work environment and effective project management.

  93. As a team, there is a need to work together effectively, there is a need to carry each member of the team along in every progress. This was what Williams lacked. He didn’t carry John along, he has his own clear plan of how the project will run but he is not considering other team members plans too and this doesn’t go down well with John. This can/ will lead to bad communication among the team members (Karen made mention of it in her reports). However Karen had deep conversations with John and they looked into the project critically and they were able to come up with clear plan. This is what communication does, good communication makes works easier and faster.
    Therefore skills used to integrate ethical considerations in this project were;
    1. Communication
    2. Well structured plans
    3. Integrity
    4. Respect
    5. Ability to consider other team members ideas more than yours if it’s better.
    A PM must never be rigid, he can never know it all, so he must be ready to listen and take into consideration other people’s opinion and ideas

  94. Williams is that team member that know no boundary and decided to take on another persons job because he feel he can do it better, Williams lack value, they didn’t work as a team instead they all made the project about themselves. Lack of proper plan, communication, structure and Value are professional conduct are the issue.

    I like the way Karen handle it by not pointing fingers in her report this help them so much because if she has done it would have created bad blood even though she didn’t point finger because she didn’t want anyone to hate her but its still the right decision. Communication between John and Karen is why they were able to find solution to the problem, this is why right communication is important. Karen research and desire to find solution help them at the end.

  95. The few issues of professional conduct in this scenario are; Williams left John behind who was meant to bring a report to enhance the project but William felt he can’t wait so long for the report to be brought for inclusion in which John’s report also left Karen to be doubtful of John’s report because it was too perfect to be accepted but lack of communication resulted in the misunderstanding amongst all involved and led to slow execution of the project.
    The skills used to help bring ethics into decisions were; responsibility, conscience, integrity, respect, motivation, standards, communication and collaboration which made Karen and John to finally find a solution by meeting a global firm for review the works towards the project.

  96. A few instances of professional conduct include a focused culture on values around their chosen market niche for the company.
    Also noticed was a need for clearer commitment to the overall goal leading to miscommunication and slowing the collaboration between the colleagues.

    A few skills employed by these individuals to incorporate ethical considerations into their decisions include:
    Observation; Creating a balanced environment for workers while focusing on the goal and the company’s values; Team Involvement and Communication; Collaboration to overcome the initial barriers caused by miscommunication and non-collaboration.

  97. Issues of professional conduct featured in the scenario include: Dishonesty that borders alot on corruption in which the right steps were not carried out in doing the research. Looks like someone paid some people off to come up with a report that didn’t reflect the intention of the research.

    Problem solving, negotiating, ethics and standards were used to bring a solution to an already existing problem in this scenario.

  98. The The scenario is all about a
    lack of:
    value, we should lean to value each one contribution no matter your level
    communication: in every sphere of life , communication is paramount
    and collaboration.

    In project management, these three things are very essential.
    The lack of value exhibited by Willam.
    He was sent to handle a project with an experienced manager, John.
    Leaving John behind in the affairs of the project brought about the issue that came up in the project.

    The moment Karen communicated with John and collaborated with him on how to resolve the issue with the options she brought, and with John’s opinion over her suggestion, the issue was solved.

    This is what communicating and and collaborating skills effectively do.

  99. The scenario is all about a lack of value, communication, and collaboration.

    In project management, these three things are very essential.
    The lack of value exhibited by Willam.
    He was sent to handle a project with an experienced manager, John.
    Leaving John behind in the affairs of the project brought about the issue that came up in the project.

    The moment Karen communicated with John and collaborated with him on how to resolve the issue with the options she brought, and with John’s opinion over her suggestion, the issue was solved.

    This is what communicating and and collaborating skills effectively do.

  100. Communication is important. John and Williams had a bridge in communication which resulted in contrasting project excursion. Karen understood the impact and worked on it with John which resulted in a positive result

  101. The scenario in this case study,is the major reason we all need to place a great importance on effective communication, high level of sensitivity, and team work.
    Each of the team members must understand how to communicate to bring about progress and success.

    Team members must be ready to cover up,understand that there is a common goal which is to achieve the project objectives.

  102. Ethics are very important to organisation success, and it helps the project manager to act in a way that will bring moral balance between the clients and the project manager. Ethical dilemmas may be a challenge to the success of an organization and it will end up making the client terminate the contract of the project manager because of refusal to compromised his standard.

  103. John and William faced communication barriers due to their contrasting project execution approaches, exacerbated by John’s lack of complete trust in William’s decisions. Karen’s ability to question these decisions led her to conduct further research. Through open dialogue, John and Karen fostered an environment of trust and collaboration. John’s receptive attitude allowed Karen to propose innovative risk mitigation strategies. His leadership was evident in his willingness to listen and incorporate Karen’s findings, which ultimately proved invaluable during the project review.

  104. Misrepresentation: William, the client’s representative, misrepresents the way the stakeholder engagement was conducted. He claims it was done through forums when it was actually outsourced to an opinion research firm. This creates a false impression of thoroughness and undermines the project’s foundation.
    Lack of Transparency: John, upon receiving a suspiciously positive report, doesn’t investigate further or raise concerns with William. Karen also initially hesitates to speak up due to her new position. This lack of transparency could lead to overlooking crucial problems in the project.

    Ethical Skills Used
    Critical Thinking: Karen questions the validity of the report and nudges John to consider the bigger picture of the firm’s reputation. This critical thinking helps them identify the potential consequences of using unreliable data.
    Courage: John and Karen eventually decide to challenge the status quo despite the potential professional risks. This courage is essential for upholding ethical standards.
    Resourcefulness: Karen uses online research to identify a reputable firm who can review the local research, demonstrating resourcefulness in finding solutions.
    Collaboration: John and Karen work together to discuss the problem and develop a plan. This collaboration allows them to leverage each other’s skills and perspectives.

  105. Acting ethically means adhering to a set of moral principles and values that guide behavior and decision-making. It involves demonstrating honesty, integrity, fairness, and respect in interactions with others. Ethical behavior requires individuals to consider the impact of their actions on stakeholders, the environment, and society as a whole. This may include being transparent in communication, honoring commitments, respecting confidentiality, and avoiding conflicts of interest. Acting ethically often involves making difficult choices that prioritize the well-being of others and the greater good over personal gain. By fostering a culture of ethical conduct, individuals and organizations can build trust, promote accountability, and contribute to a positive reputation and long-term success.

  106. The reason they scale through was because they worked n their communication skill which was not so good and they were able to trust each other in team bonding. Each Team member must be ready to stand for one another and understand that their goal which is to achieve the project objectives.

  107. Professional Conduct Issues:
    John and William had a misunderstanding about the engagement program’s progress, showing that they weren’t on the same page. This lack of clarity can lead to confusion and problems working together effectively.

    William’s decision to only use an opinion research firm without involving XYZ raises concerns about being open and honest. It also suggests that the data might not be unbiased, which could affect the project’s success and trustworthiness.

    Ethical Decision-Making Skills:
    Karen showed good critical thinking by questioning the initial findings and considering the risks of blindly accepting them. She thought carefully about how it might affect the project and the company’s reputation.

    John and Karen worked well together by talking openly about their concerns, considering different ideas, and getting input from others. This teamwork helped them address ethical challenges and find solutions that met professional standards.

    Karen’s idea to collaborate with a global firm showed creative problem-solving. They looked outside their usual methods to ensure fair and accurate feedback, reducing risks linked to biased reports.

    John acted as a good ethical leader by listening to Karen’s concerns, involving others in discussions, and making sure they followed ethical guidelines. This approach built trust and helped them make better ethical decisions together.

  108. The scenario in this case study,is the major reason we all need to place a great importance on effective communication, high level of sensitivity, and team work.
    Each of the team members must understand how to communicate to bring about progress and success.

    Team members must be ready to cover up,understand that there is a common goal which is to achieve the project objectives.

  109. The scope of ethics they have are:
    moral principles,ethical practices and values.
    While the skills they exhibited are:
    -adequate communication and understanding
    -time management
    -ability to negotiate
    – honesty
    – diligence and
    – team work
    The situation between John and Karen was as a result of inadequate communication and collaboration with largely impacted the actualization of the project. As was observed, with an effective communication and collaboration at the end, John and Karen were able to find a solution to the problem.
    Conclusively, communication, negotiation and collaboration is essential to every project.

  110. In the study the scope of ethics they basically have are moral principles,ethical practices and values.
    While the skills they exhibited are:
    -adequate communication and understanding
    -time management
    -ability to negotiate
    – honesty
    – diligence and
    – team work
    John and Karen really take a great impact in the project,while John was on the project, Karen find out about a problem and try to joke with it to John but with his reaction she tends to mind her mode of communication and negotiation, but she later sat John down and explain the issues to him after that both Karen and John tries to solve the problem together and in the end they were able to find a solution to it which makes a team work, so my conclusion is communication, negotiation and teamwork is really important in a project.

  111. Communication is very important in a team, John and Karen talked about the situation and possible ways to solve the situation at hand. They looked beyond the situation and also shared it with some other colleagues and got different opinions and also made some research which helped them solve everything

  112. Communication is obviously a big issue for this team. John is unable to communicate his opinions to his team and honestly as the project manager, he’s unable to assert his authority on his team member. Williams acted like he knew everything since he has been in the company for so long or so he thinks.
    Karen clearly thought that the result was a little too perfect but she didn’t have the confidence to speak up because “she’s new”. The skill that was used to eventually resolve the issue is Communication, Understanding the regulatory environment, Ethics and adherence to standards and Continual professional development especially on the part of Karen and John.

  113. John being the project manager did not communicate properly with his team, While Williams being and indigiene went against the the ethics and without communicating to his manager collected datas. meanwhile Karen as a new bee is scared to communicate her views because of the nature of her work space.

  114. In the scenario read, Williams John and Karen exhibited a lack of team spirit, proper communication, accountability and integrity.
    Skillsnused to help bring ethics includes team work, transparency, effective communication, and critical thinking

  115. Professional ethics issues featured in this case study would include but not limited to the following;
    1. Honesty; on Williams part been transparent on the process and method the those result were gotten from would had solve issues surrounding lack of communication, team spirit, and professionalism which further add to more compilation on the task at hand.
    2. Integrity of the firm involved in the survey had stand open to counter opinions such further suplemented to integrity on the part of the clients firm.

  116. A couple of issues of professional conduct featured in the scenario above are; lack of communication, lack of accountability and lack of team spirit. Williams worked against the ethics of the organisation by doing the whole project on his own without working hand in hand with his team members, without communicating the information neeeded for the project with his team and also not giving account of what happened while carrying out the project. Karen on the other hand wasn’t honest with herself concerning the project, knowing fully well that the project would have turned out great if they worked with John’s idea.
    The skills used by John and Karen to help bring ethics into decisions are; team work, communication, negotiation and transparency

  117. In the scenario above, Williams exhibited a lack of team spirit, lack of proper communication as well as lack of accountability this causing the rise of ethical issues.
    Subsequently, the skills employed by John and Karen to resolve the issue included team work, transparency, communication, thinking outside the box etc.

  118. Some of the issues of professional conduct featured in the scenario between Williams, John and Karen was lack of team spirit, lack of accountability, lack of proper communication, lack of coordination.
    The skill used to bring ethics back into the decision: Team work, Effective communication, Critical thinking, Research, Transparency.

  119. Two main problems in this story are:

    1. Not being honest: William didn’t tell John that he already had the information they needed. This isn’t fair because it keeps John in the dark and might make him not trust William anymore.

    2. Feeling pressured: Karen is in a tough spot. She knows the report isn’t completely right, but she’s scared to say so because she’s worried about her relationship with John and her job. This shows how it’s hard to do the right thing when you’re worried about other things.

    The characters in the story use these skills to deal with these problems:

    1. Critical Thinking: Karen and John both think carefully about whether they should trust the report or not. They look at it from different angles to figure out what to do.

    2. Communication (Transparency): John and Karen have good talks about the report. They share their worries and ideas with each other, which helps them come up with a plan together.

    3. Solving problems: John and Karen work together to find a way to fix the report’s problems without making things worse. They think about the best way to deal with the situation.

    4. Knowing what’s right: Everyone in the story knows it’s important to be honest and do their job well. Even when it’s hard, they try to do what’s right for the project and the people involved.

    Overall, this story shows how important it is to make good choices in project management, and how being honest, talking openly, thinking carefully, and working together can help solve tough problems.

  120. In the story, there is change in the organization ethical conducts and practices. There is also a clash of internal and external adversity.
    When the normal ethics of the organization which is to have proper engagement and meeting with the stakeholders was stopped. People in the team started having personal meetings. Also the team work was lost, and the project manager couldn’t have a clear conversation with his team and the stakeholders as well.
    Skills that helped to bring back the ethics are;
    1) Clear Communication
    2) General meeting with stakeholders and team members
    3) Team work
    4) Honesty and accountability.

  121. From the Scenario, there is a bridge in ethics(Internal and external adversaries) towards the project. A vivid acceptance of opinion from team members should be encourage and sound communication should delivered to all team members.

  122. Some of the issues of professional conduct featured in this scenario between Williams, John, and Karen is a lack of teamwork or team spirit inability to communicate effectively Also lack of coordination and time management by the project manager (Williams)

  123. The group faced challenges in establishing clear lines of communication, fostering a sense of collaboration, promoting transparency in decision-making, defining common objectives, and aligning their efforts to achieve project milestones.

  124. – Lack of communication/Team work on part of the Williams.

    Key skills demonstrated include: Effective Communication, Team Work and Negotiation Skills.

  125. The basic skill of efficient and effective communication was lacking, as everyone had a mind of their own and their own perspective

  126. Generally, all members of the team lacked trust for each other and ability to work as a team.
    John demonstrated integrity and accountability, while William exhibited passion and Karen was working from the angle of respect to all involved.

  127. -First, there was a very big gap in terms of communication
    -lack of teamwork and work ethics.
    -No transparency.

  128. There was an obvious lack of communication between William and John, a lack of teamwork. As Karen and John put their heads together with experts, they were able to identify the challenges that could occur later in the project and made suggestions on how they could be mitigated against. Communication, transparency and teamwork are key factors in executing a project. These key attributes were clearly lacking in William. John lacked the ability to communicate his fears for the project with William and Karen initially had a mindset of”it’s not my problem, so let me steer clear”. I’m happy she worked with John, when it was obvious that the project would encounter loads of unanticipated challenges and they were able to identify potential challenges, which is key in executing a project.

  129. As a project manager, Karen’s greatest input was her comprehension of the situation and her ability to communicate effectively.

    There was a lack of team spirit among them and Williams got a better understanding of the situation, all thanks to Karen.

  130. There are three issues of professional conduct in this scenario:
    1. Ineffective communication
    2. Lack of teamwork
    3. Accountability
    4. Lack of coordination
    In this scenario, it is shown how Williams ignored his team members and wanted to cut corners with the submission of the report without communicating with his team members first and being accountable.

    The skills that were employed in this scenario to ensure the project worked out in the end were:
    1. Teamwork between John and Karen.
    2. Effective communication and transparency
    3. Research

  131. Lack of trust between the team, everyone depending on an already made result not trying to be part of the result generation. Professional of conduct was not taken into consideration. Depending on generating a result which will please a team member. They were after the immediate result not after the integrity of the project. Avoided criticizing the report so as not to hurt each other. Probation period was a more priority than doing the right thing

    The skill used to bring ethics back into the decision was meeting and research.

  132. The issues of professional conduct featured in the case study.
    1) Williams trying to cut corners and not actually following through with agreed procedures.
    2)John allowing himself to be cajoled and reluctantly going along with William’s idea against his better judgement.
    3) Jane being sceptical about speaking up on the issues she had with the report.
    The skills employed to integrate ethical consideration into the decisions made by the individual involved include effective communication, team work and Negotiation skills

  133. There was no effective communication among the team as they should have had all discussions and settled their differences before meeting with the clients and the sponsor.

    No team work and coordination because as a Project Manager, it is necessary that all the team members must work together as a team in order to meet with the goal of the project.

    William didn’t trust John in this case study, However, Karen was able to communicate with William enabling him to understand the goals of the project.

  134. The case study is John and Karen where they discuss a problem and had to solve it,with team work and communication it was solved.

  135. 1) The professional conduct in the scenario is that the 3 of them did look down on each other reports

    2) John and Karen discussed the problem of the report and they also start to look for solution to it
    Karen employ the collaborate skills by discussing with the colleagues where she got some insight to the solution

  136. An instance of professional conduct was when john and karen discussed over the project and karen come up with solutions. the skills i noticed were communication and team spirit from karen

  137. William worked independently. That is not good enough. He did not give room for team work and communication among the team members. Skills employed are Honest report, Critical thinking. Also, William did not act ethically. He cut off his team members and worked to arrogate the glory and success of the project to himself. This is against the values of XYZ company

  138. In this scenario, XYZ, a small project consultancy, secures its first overseas contract with an agency of an overseas government. John, an experienced project manager at XYZ, is sent to organize an engagement program, but is surprised to learn that the program has already been conducted by William, his counterpart at the agency. William believes the information gathered by a local opinion research firm aligns with their expectations. Karen, a new member at XYZ, becomes concerned about the overly positive results of the engagement report. After discussing with John, they realize the risks of both accepting the report as is and challenging it. With Karen’s suggestion, they collaborate with a global firm to review the local firm’s work, ultimately identifying significant hurdles for the project’s next stage.

    Ethical themes highlighted in this scenario include honesty in reporting findings, transparency in project management, and integrity in decision-making. Key skills demonstrated include critical thinking, problem-solving, collaboration, and ethical decision-making.

  139. John and William lacks the ability to communicate their issues to their team members. Keren on the other is a good project manager.. She has the ability to sort out issues and communicates with her team members. Teamwork is very effective and necessary.

  140. As a project manager, John lacks communication skill. he is a loner who does want to carry the others in group along.

    Williams on the other hand is just in the middle not minding whatever is being offered to him because he feels talking will bring about an issue.

    Karen did a good job as a good PM for sorting for what the problem in what john brought and the solutions from experts who have done a similar issue before, I commend her for that.

  141. From the observation I will say that Karen is a very good project manager who is willing to carry everybody along to achieve a common goal even though it they had communication and trust issues.

  142. Understanding the situation and communicating with the right words was the best thing Karen did as a good project manager
    Team spirit was missing among them, Karen was able to explain things to Williams in other to achieve the project goal.

  143. Team work was key on tackling the issue. Karen used the right tactics and the right word to solve the issue. Kudos to her for being a good project manager at that.

  144. John didn’t understand the work properly.
    But thanks to Karen who communicated very well to get things done properly and on time.

  145. Karen is a good project manager, he understood the situation and communicate with the right words.
    There was no team spirit among them, but kudos to Karen for explaining things to Williams to achieve the project goal.

  146. Firstly, there is no effective communication among the team as they should have had all discussions and settle their differences in thought and opinion before meeting with the clients and the sponsor.

    No team work and coordination because as a PM, it is necessary that all the team members must work together as a team in order to meet with the goal of the project.

    William didn’t trust John in this case study

    Karen was able to communicate with William enabling him to understand the goals of the project.

  147. From my study of the case in question, it is clear that William has a different work ethic and value from John and Karen. William was willing to take an easy route to get his results which didn’t seat with with John. Karen too found the results to perfect and decided to get to the bottom of it.
    I applaud her ability to communicate effectively and get things sorted out. John was quite scared because he probably didn’t wanna get on bad terms with Williams thereby loosing any future business deals.

  148. John asked a professional question on how the engagement program will be organized because it will help gather findings that will help I’m delivering the next stage of the project

  149. Ethics are guides to keep individuals in track in a workplace. From the attached document, Willam believed in experience so much that he forgot that change is inevitable. Monitoring and Evaluation of the system or process should be done without bias and must be intrinsic. With so doing the Impact of the Project will be phenomenal.
    John who preferred the ‘due – process’ was rather taken aback with the promptness of the work knowing fully well there was no communication, collaboration and team work.
    Karen was playing safe being a new member of the organization.
    Truthfulness and openmindedness came into play as John owned up to his fears about the project results,
    Collaboration, Communication, teamwork, honesty, empathy, and risk management among others saved the project from crashing. All saving the company’s reputation.

  150. First off, the flow of communication between the team is quite low as they should have had all discussions and settle their differences in thought and opinion before meeting with the contractor.

    The lacks team work and coperation; as a project manager it is very important that all member of the team collaborate together so as to meet with the organizational value.

    Lack of trust and criticism; William who is part of the firm director does not so much belief in John write up .

    Karen who is the last employee has done so well by reaching out to William enabling him to understand the risk in his write up and remapping it to make a balance.

  151. William was willing to sidestep guidelines and the approved processes and willing to move to the next big project, the only reason this was not possible was because of the ethical and moral uprightness of John and Karen who had to to agree to do everything possible to safeguard the reputation of XYZ company.

  152. John and Karen understands the core values of the organization way better than Williams. Although John does not know how to communicate his thought to his team, but in the other hand, Karen has a good communication skill, she struck up a conversation with John in a friendly manner and John has a good listening skills.
    William lacks integrity and poor interpersonal relationships with his team and that makes him jump want to boycott important ways and ethics of getting the project done.
    Some of the skill used to integrate ethical considerations in their decisions include:
    Communication,
    Critical thinking,
    Collaboration,
    Research.

  153. Acting Ethically:

    Ethical themes and skills touched on in the APM scenario Document:

    Transparency: John exemplifies transparency by advocating for a clear and open engagement process to gather genuine stakeholder feedback.

    Accountability: William avoids accountability by sidestepping the planned engagement program and relying on pre-gathered data.

    Critical Thinking: Karen demonstrates critical thinking by questioning the seemingly perfect results of the outsourced research.

    Communication : Improvement- All three characters could benefit from improved communication. John could be more assertive about his concerns, William could be more transparent about his methods, and Karen could voice her doubts.
    *Communication* : Positives-
    Karen is sensitive and observant to John’s reaction when she cracks a joe about the Project Report.
    John is flexible and expresses his concern to Karen, thus opening up further discussions and consultation with relevant stakeholders, which eventually brought a solution.

  154. Williams had poor communication skills, John and Karen had good approach to problems and also has good ethical awareness skills in reporting datas accurately.

  155. As a project manager for any company, the use of agile method is recommended, this brings flexibility, room for improvement and also client inclusiveness in managing a project.

  156. First off, the flow of communication between the team is quite low as they should have had all discussions and settle their differences in thought and opinion before meeting with the contractor.

    The lacks team work and coperation; as a project manager it is very important that all member of the team collaborate together so as to meet with the organizational value.

    Lack of trust and criticism; William who is part of the firm director does not so much belief in John write up .

    Karen who is the last employee has done so well by reaching out to William enabling him to understand the risk in his write up and remapping it to make a balance.

  157. There was an External adversity on John’s part. John also did not take the William along with the project in some ways. He should let the PM do the job he was employed to do.
    There was a lack of communication on Williams part. As a PM, you have to be able to communicate your reservation to the stakeholder.
    There was no flow of communication between Karen and Williams. Karen hesitation to speak to Williams about what she thinks about his opinion says a lot about their team.
    The important thing is for the project to be successful and that should be the goal. There should be a good communication between the team members and stakeholders. There also should be transparency on both sides.

  158. Some instances of professional conduct by the individuals involved are

    Lack of transparency and integrity by Williams which can also be classified as External adversity. John also compromised on the integrity of his organisation by not bring up his reservations with Williams and not sharing his findings with Kate who is from the same organisation as him

    Communication gap. Williams did not communicate effectively with the rest of the team about the entire process of the engagement program. John was also not an effective lead and as Kate’s superior did not enable the easy flow of communication between them.

    Conflict of interest. Karen’s hesitation to speak up to John about her concerns regarding the research findings highlights a conflict of interest between professional integrity and her own personal considerations.

    Some of the skills demonstrated by the individuals in this scenario to navigate these ethical dilemmas
    Problem solving and taking initiative
    Collaboration
    Conflict resolution
    Effective communication
    Critical thinking

    1. Communication gap. Williams did not communicate effectively with the rest of the team about the entire process of the engagement program. John was also not an effective lead and as Kate’s superior did not enable the easy flow of communication between them.

  159. John exhibited preparedness and initiative in his approach, having already advised William on the duties that needed to be done. William regrettably moved forward without continuing to communicate in a clear and efficient manner, acting without sufficient coordination or consultation and acting prematurely. This hasty decision caused a communication breakdown, which in turn caused the team’s cohesiveness and synergy—two things necessary for success—to disappear.
    But John demonstrated the traits of a good leader by paying attention and being open to receiving. He showed respect for Karen by appreciating her observations and showing that he was open to learning from others, realising that no one is an expert in every field.
    Karen approached her superiors with wisdom, skillfully presenting insightful views. John, on the other hand, was humble in accepting her advice, which helped them both succeed in the project’s conclusion.

  160. In this xyz company firstly there was flow of communication between the parties involved. They stated their true plans and how to get there.
    Secondly when they realised there might be a higher risk if they carry out their plans. Then they got the stakeholders involved.
    Thirdly they worked as a team. And they helped a lot.

  161. In this xyz company firstly there was flow of communication between the parties involved. They stated their true plans and how to get there.
    Secondly when they realised there might be a higher risk if they carry out their plans. Then they got the stakeholders involved.
    Thirdly they worked as a team. And they helped a lot.

  162. A couple of issues of professional conduct featured in this scenario include:

    Lack of transparency and integrity: The client agency, represented by William, did not inform John upfront that the engagement program had already been conducted using opinion research. This lack of transparency raises concerns about the integrity of the process and the accuracy of the obtained information. It suggests a deviation from professional conduct standards, as stakeholders should be fully informed about the methods and findings of any research or engagement activities.

    Conflict of interest and pressure to conform: Karen expresses hesitation to challenge the opinion research findings due to concerns about potential repercussions and the impact on office dynamics. This reluctance to speak up highlights a potential conflict of interest between professional integrity and personal considerations, such as job security and workplace harmony. It underscores the importance of maintaining independence and objectivity in professional decision-making, even in challenging or uncomfortable situations.

    several skills were utilized by the individuals involved in this scenario to navigate the ethical considerations:

    Critical thinking: John demonstrated critical thinking skills by questioning the deviation from the planned engagement approach and recognizing the potential implications for the project. Similarly, Karen applied critical thinking to assess the validity of the opinion research findings and identify the need for further investigation.

    Communication: Effective communication played a crucial role in addressing ethical concerns and facilitating collaboration among team members. John and Karen engaged in open dialogue to discuss their apprehensions about the report and explore potential solutions. This communication helped build trust and fostered a supportive environment for ethical decision-making.

    Problem-solving: Both John and Karen employed problem-solving skills to identify the ethical dilemma and develop strategies for addressing it. They recognized the risks associated with accepting the flawed report and worked together to find a solution that aligned with ethical principles while mitigating project risks.

    Collaboration: Collaboration was essential in leveraging collective expertise and resources to address the ethical issues effectively. John and Karen collaborated with colleagues and external partners to conduct a thorough review of the research methodology and validate the findings. This collaborative approach enabled them to identify material hurdles for the project’s next stage and ensure its success.

    Ethical awareness: Finally, all individuals demonstrated a heightened awareness of ethical considerations and their implications for professional conduct and project outcomes. They recognized the importance of upholding ethical principles, such as transparency, integrity, and accountability, in their decision-making process.

    Overall, the combination of critical thinking, communication, problem-solving, collaboration, and ethical awareness enabled the individuals involved to navigate the ethical complexities of the scenario effectively and make informed decisions that aligned with professional standards and ethical principles.

  163. Lack od transparency
    Lack of truthfulness
    Laziiness
    Lack of team work
    Lack of communication

    Here John has proven to be a man of truth by wanted the project to be carried out the way it should be for adequate feedback but Williams in the other hand lacks truthfulness and transparency by wanted to do the project the other way around

    Williams exhibited the behavior of a lazy man buy not wanted to do an actual research and engagement, and this might have caused the success of this company
    They also lack team work and good communication

  164. Professional conducts.
    1. Rules and regulations by John
    2. Companies moral principles by John and Karen.
    3. Code of practice by the local research team
    4 ethical practice by Williams

    The ethical consideration was highly exhibited by Karen and John played high level of rules of conduct

  165. A few occasions of proficient conduct and moral contemplation are highlighted in this situation:

    Straightforwardness and Trustworthiness: John’s introductory response to the circumstances shows his concern about the method and his craving for straightforwardness in gathering criticism. This aligns with the moral rule of trustworthiness in venture administration, guaranteeing that data is exact and gotten through fitting strategies.

    Social Affectability: John’s intrigue in understanding the nearby culture and locking in with partners in a significant way reflects social affectability, a critical perspective on conducting trade universally. This attitude is fundamental for building beliefs and successful communication in diverse social settings.

    Keenness and Responsibility: Karen’s wavering to criticize the report at first due to fear of repercussions illustrates the moral values of keenness and responsibility. These values require people to speak up when they distinguish potential issues or dangers, indeed on the off chance that it may be awkward or challenging.

    Collaboration and Problem-Solving: Karen and John’s collaboration to address the inadequacies of the introductory report exhibits their cooperation and problem-solving abilities. They lock in basic considerations to evaluate dangers and investigate elective arrangements, eventually leading to a more exhaustive and dependable result for the extent.

    Investigate and Due Tirelessness: Karen’s activity to investigate and distinguish a legitimate firm for investigating the report demonstrates her commitment to due constancy and quality affirmation. This ability is pivotal in guaranteeing that choices are based on precise and sound data, lessening the chance of mistakes or misjudgments.

    In general, the situation emphasizes the significance of moral behavior, proficient conduct, and fundamental abilities such as straightforwardness, social affectability, astuteness, collaboration, problem-solving, and due constancy in extended administration and consultancy parts. These abilities empower people to explore complex circumstances, make educated choices, and maintain moral standards in their work.

  166. Lack of transparency: The agency overseen by William conducted the engagement program without involving John, which goes against the expectation of collaboration and transparency in a project partnership. Also, John also lacked the wherewithal to question the apparently false report and would have jeopardized the success of the project, had Karen not stepped up to question him jokingly.

    Misrepresentation of data: William’s agency submitted feedback that fit their interest of moving the project to the next phase, which may not be representative of the reality on ground. This misrepresentation can lead to incorrect assumptions and decisions regarding the project’s direction.

    Skills used to address ethical concerns:

    – Critical thinking: Karen demonstrates critical thinking skills by questioning the validity of the engagement report and recognizing the potential risks associated with accepting it as it was presented.

    Communication and collaboration: Karen and John engage in open communication to discuss their concerns about the report and collaborate to find a solution. They involve other colleagues in the discussion, showcasing teamwork and a willingness to seek input and receive solutions from others.

    Problem-solving: Karen’s initiative to research and propose an alternative approach to validate the data shows her problem-solving skills. She identifies a potential solution and works with John to implement it effectively.

    Ethical awareness: Both Karen and John exhibit ethical awareness by recognizing the importance of accuracy and transparency in reporting data, even if it means challenging existing reports and risking discomfort or conflict.

  167. The PMs lacks team work, transparency and Honest communication/feedback and there was conflict of interest among

    Open communication,Honest feedback and teamwork

  168. Transparency and Integrity: There is a lack of transparency and integrity in the engagement program organized by William. Instead of conducting forums as planned, William opts for opinion research without informing John, compromising the integrity of the feedback-gathering process and potentially undermining the project’s objectives.

    Conflict of Interest: There is a potential conflict of interest concerning the accuracy and objectivity of the feedback provided by the opinion research firm. William’s close relationship with the firm and the predetermined nature of the results raise concerns about bias and impartiality, which may impact the project’s decision-making and outcomes.

  169. Conflict of Interest:There might be instances where individuals or organizations involved in the project have conflicting interests, such as government officials with ties to private companies bidding for project contracts.Transparency and Accountability:There could be issues with transparency and accountability in how project funds are allocated and spent, leading to potential misuse or mismanagement of resources.In addressing these issues and ensuring ethical decision-making, several skills would come into play:Ethical Awareness:Stakeholders need to be aware of potential conflicts of interest and the importance of transparency and accountability in project implementation.Communication Skills:Effective communication is crucial for discussing and resolving ethical dilemmas, ensuring that all stakeholders are aware of their responsibilities and obligations.Critical Thinking:Critical thinking skills help stakeholders evaluate situations objectively, identify ethical issues, and propose solutions that uphold ethical standards.Negotiation and Diplomacy:In cases of conflicting interests, negotiation and diplomacy skills are essential for finding compromises that balance the needs and interests of all parties involved.Decision-Making Skills:Strong decision-making skills enable stakeholders to make ethically sound choices, considering the potential impact of their actions on various stakeholders and the project’s overall success.

  170. Williams, as the PM, lacks *transparency* and *communication* skills. He follows what he thinks is good enough for the company and only banked on giving reports to his team rather than allow *teamwork*, open *communication* and respect for the others’ ideas. He singlehandedly took a decision which of course was loop sided.
    But John and Karen, after overcoming wrong application of self-pride and assumptions, were able to assuage the situation. They *collaborated* together with one mind, *communicated* their ideas, *brainstormed* on the two sides to the project and *critically* reached a problem solving height to push through the project.

  171. Transparency and Integrity: There is a lack of transparency and integrity in the engagement program organized by William. Instead of conducting forums as planned, William opts for opinion research without informing John, compromising the integrity of the feedback-gathering process and potentially undermining the project’s objectives.

    Conflict of Interest: There is a potential conflict of interest concerning the accuracy and objectivity of the feedback provided by the opinion research firm. William’s close relationship with the firm and the predetermined nature of the results raise concerns about bias and impartiality, which may impact the project’s decision-making and outcomes.

    Critical Thinking: Karen and John considered the potential risks and consequences of various actions, and identified the ethical implications of relying solely on the questionable engagement report.

    Problem-Solving: Karen and John brainstormed potential solutions, evaluated their feasibility and devised a plan to address the issue effectively while mitigating risks to the project.

    Communication: Effective communication skills were essential in this scenario, as Karen and John openly discussed their concerns, shared their perspectives, and collaborated to find a resolution.

    Collaboration: Collaboration played a crucial role as Karen and John worked together to navigate the ethical challenges they encountered while leveraging on each other’s strengths, perspectives, and expertise to develop a plan of action that addressed the ethical issues while aligning with the firm’s values and objectives.

  172. Transparency and Integrity: There is a lack of transparency and integrity in the engagement program organized by William. Instead of conducting forums as planned, William opts for opinion research without informing John, compromising the integrity of the feedback-gathering process and potentially undermining the project’s objectives.

    Conflict of Interest: There is a potential conflict of interest concerning the accuracy and objectivity of the feedback provided by the opinion research firm. William’s close relationship with the firm and the predetermined nature of the results raise concerns about bias and impartiality, which may impact the project’s decision-making and outcomes.

  173. There major goal is the same thing, though they are handling it differently. In all, communication plays a great role in carrying out the task

  174. Williams, John, and Karen have the same goal and this is to get a project done. Although John and Karen have different purposes in mind John and Karen are trying to get things done, by getting more information about the project and finding ways to tackle some problems that might arise during the execution of the project.
    On the other way round, Williams was looking for a shortcut without trying to get any job done, He is not trustworthy and he is not ready to invest in the project. William’s disintegrity might have brought a bombshell to the Project.

  175. The trio of Williams, John and Karen has different focus but their goal still remain the same but from different approach while John and Karen multi task and communicate effectively
    Williams take the short route of disintegrity and lack of communication which jeopardize his project and end results

  176. Communication is the major skill being portrayed in this context. Karen was being careful not to make things worse by being judgmental about John. A short meeting with John went a long way in sorted out everything. What seems to be a big challenge was never a challenge after all. Communication is very key for every project manager

  177. In this case study , we see that while Karen was focused on her career growth and ambition, she also had the success of the project at heart and was willing to use her communication skills to influence the success of the project .John on the other hand was a good listener and a good team player. team work ,collaboration , communication
    and integrity of Karen and John brought about solution and project progress.

    William on the other hand exhibited lack of integrity, transparency and poor interpersonal relationship and lack of proper communication.

  178. Hi, My name is Nyap Christiana Nkechi. Here is my review on the case study.
    John demonstrated readiness and proactiveness in his approach, having already provided guidance to William regarding the necessary tasks. Unfortunately, William proceeded without maintaining clear and effective communication, prematurely taking action without proper consultation or coordination. This premature action resulted in a breakdown of communication, leading to a loss of team cohesion and synergy essential for achieving success.
    John, however, exhibited qualities of a good leader by being attentive and receptive. He treated Karen with respect, acknowledging her insights and demonstrating a willingness to learn from others, recognizing that no one possesses all knowledge or expertise alone.
    Karen’s approach was marked by wisdom, as she tactfully presented valuable ideas to her superiors. John, in turn, received her suggestions with humility, contributing to their collective success in the project’s outcome.

  179. I think the three project managers in the used scenario showed a wrong trait in the course of their job, but since it’s not our focus let’s just look at skills they showed that led to the success of the project work.
    Communication took place between John and Karen who seem to have an eagle eye at the moment ,leading to assessment of the state of the report, assessing the risk, planning changes and additions.
    John and Karen had to invest their time , brainstorming to work together and they also gathered feedback.
    John was adaptive and flexible,they also stayed focus on the report.

  180. Itodo Jennifer Ezinne

    William lacks integrity and poor interpersonal relationships with his team.
    John and Karen understand better the core values of the organization. Although John does not know how to communicate his thought but Karen, with the good communication skills egaged John in a friendly conversation and John has a good listening skills.
    Some of the skill used to integrate ethical considerations in their decisions include:
    Communication
    Collaboration
    Research
    Critical thinking

  181. Itodo Jennifer Ezinne

    William lacks integrity and poor interpersonal relationships with his team.
    John and Karen understand better the core values of the organization. Although John does not know how to communicate his thought but Karen, with the good communication skills egaged John in a friendly conversation and John has a good listening skills.
    Some of the skill used to integrate ethical considerations in their decisions include:
    Communication
    Collaboration
    Research
    Critical thinking

  182. Studying this scenario, the XYZ smal project consultancy has been recognized to have a good reputation and organizational value.
    William lacks integrity and poor interpersonal relationships with his team.
    John and Karen are from the same organization and they understand better the core values of the organization. Tho John does not know to to communicate his thought but Karen, with the good communication skills engaged John in a friendly conversation and John has a good listening skills. They researched on the project and derived a meaningful outcome on how best to execute the project. They are able to promote the organizational values of XYZ project consultancy and gain a chance for bigger project next time.

  183. Given the scenario, William is clearly lacking in organisational value, hence he compromises on the significance of team work and integrity, having substituted the execution of the engagement programme with the report he got from his friends at the opinion research firm (external driven adversity). John on the other hand lacks effective communication and integrity. He could have respectfully communicated his reservations about the report William had gotten from his friends. Thankfully, Karen although skeptical at first about approaching John was able to initiate a discussion around it in a humorous manner giving room for more effective communication, team work and critical thinking in view of achieving not just the desired result but efficiency in addressing likely issues that may arise in the course of the project execution.

  184. The ethical issues in this case study are;
    1. Williams didn’t involved John and Karen in the initial engagement process.
    2. Karen was more interested in her career ambition to doing the right thing.
    3. John didn’t express his concern to William’s.
    The tools used to integrate ethical consideration are;
    1. Communication: John communicated his concerns to Karen and both agreed there was an issue
    2. Collaboration: John and Karen were able to work as a team to fix the dilemma.
    3. Research: this was used tom ident

  185. some issues of professional conduct highlighted includes- No laid down rules of engagement/ Conduct guiding the project.
    John lost a bit of focus on the first day-going on a tour instead of facing the business at hand
    William decide to go ahead with out carrying his team along
    Karen put her personal career development above speaking out on something wrong. Thereby placing her interest above that of the organisation
    Some of the skill used to integrate ethical considerations in their decisions include:
    Communication
    Collaboration
    Research
    Critical thinking

  186. i believe the major issue here in this scenario is the discrepancy and potential inadequacy in the engagement program’s results, with ultimately suggest a communication gap in the project. Also, there was no clear laid down rules and path to follow as an organization on how exactly to get the required result, which made Williams did it in his own assumed perfect way without involving John.
    Karen’s hesitation to criticize the report due to concerns about her probation period highlights the interpersonal dynamics at play within the organization.

  187. The couple of issues here are rule of conduct and code of practice.
    The skills used is research ,communication.
    John was able work alongside with his team members to show his own willingness to work.

  188. Addressing these issues requires a combination of skills related to ethical decision-making:

    Communication: Effective communication is vital for ensuring transparency and involving all team members in decision-making processes. Improved communication could have prevented John’s confusion about the status of the engagement program.

    Critical Thinking: Karen demonstrates critical thinking skills by questioning the validity of the research findings despite potential social consequences. This ability to assess information objectively helps identify potential biases and uphold the integrity of the work.

    Integrity: Upholding professional integrity involves acting ethically and honestly, even in challenging situations. While William prioritizes project progress, ethical considerations regarding research integrity and transparency should not be overlooked.

    Conflict Resolution: Effective conflict resolution skills are essential for addressing ethical concerns within a team. Creating a supportive environment where concerns can be raised constructively without fear of repercussions is crucial for fostering open dialogue and finding mutually acceptable solutions.

  189. The scenario highlights two key issues of professional conduct: lack of transparency and questionable research practices. John feels excluded and surprised by the lack of communication regarding the already conducted engagement program, indicating a need for better transparency within the team. Additionally, Karen’s doubts about the authenticity of the research findings raise concerns about the integrity of the research process and the ethical implications of potentially manipulated results.

    1. There is obviously a communication gap and lack of transparency between the team members. Karen is so much concerned about how John will feel if she criticized him on the research and instead of communicating it to him to identify the problem she doesn’t want him to be dejected and went ahead to source another company to help point out their problem.

      The team’s inability to communicate effectively also prevents them from understanding how to work together to complete the project on their own successfully.

  190. I feel that John was getting sucked into his surroundings and was not paying attention to the task at hand. The team’s inability to communicate effectively prevents them from understanding how to work together to complete the project in a way that will allow for success.

  191. Communication is the major skill being portrayed in this context. Karen was being careful not to make things worse by being judgmental about John. A short meeting with John went a long way in sorted out everything. What seems to be a big challenge was never a challenge after all. Communication is very key for every project manager

  192. Communication skill was used to solve the issue here.
    Karean as a new person in the firm doesn’t want to be judgemental to John which made her not say anything at first but when opportunity for an honest discussion came up, Karean and John was able to communicate well and help themselves.
    Williams being a people’s person also communicated to John how things are done there.

    Communication solves what seems like a challenge here and all project manager should sharpen their communication skills

  193. All three parties exhibited professional conducts. They had a good knowledge of the project at stake and were ready to give it their best. Williams would have posed ethical concerns, but i am glad at the way Karean was able to relatable communicate with Williams and they were able to navigate through the situation and impending loopholes in the project.

  194. The communication skills between John and Karen was very effective, I believe Karen been a newbie didn’t really want to speak from a judgemental point of view and also she was careful of the reaction of John, in this case William’s report could have posed a number of challenges on the project but because they decided to source for another option they were both able to overcome the situation they faced.

  195. As I understood the scenario
    The professional conduct I see is that Karen as a new person couldn’t want to escalate the unethical attitude of just making research and coming up with unpracticed results but she went ahead to collaborate with another body that will finally make the organization to be on track. Which Mr Williams was very happy about that method Karen brought and also her findings. Unknown to John that his unethical way of doing it was a big thread to the project manager Williams but he doesn’t know how to approach the issue. Though I organization was getting results but violating ethics.
    Skills employed
    I saw communication skills between them and also relational skill.

  196. John, co-founder of XYZ, secured its first contract with an international government entity. As project manager, William indulged John in urban experiences, potentially veering off course from project objectives due to an engagement initiative with a key stakeholder.

    William sourced input from a small research company. Facilitated by effective communication between John and Karen, this led to the identification of critical shortcomings and the resolution of issues. John authorized Karen to engage a prominent research firm to evaluate the insights from a smaller firm commissioned by William, resulting in positive results. Thus preserving the project objectives and restoring the emerging consulting firm’s reputation.

  197. In my opinion, i think John was not focused on the assignment rather he was being carried away by the environment he found himself. the whole team lacks an effective communication therefore they do not have a common understanding to reach their goal on the project

  198. Professional conduct was breached. Organizational reputation was not maintained by John. Having eagle’s eyes on the project, Partnership, collaboration, and good communication skills help to identify and solve the problem.

  199. John demonstrates professional conduct by expressing his concerns about the engagement program and the unexpected results. He prioritizes transparency and accountability by questioning the process and advocating for thorough feedback collection methods aligned with the project’s objectives.

    William exhibits professional conduct by maintaining open communication with John despite differences in approach. He collaborates with external partners to gather information and shares the results promptly, emphasizing the importance of effective communication and collaboration in project management.

  200. The whole team plan was great, but William compromised the standard of the organization by cutting corners. However, the skill set of maintaining the organisation value and standard as well as paying attention to detail was instrumental in recognising faults in the reports and addressing them accordingly.

  201. Acting ethically – (PM Course Discussion)
    Unprofessional conduct highlighted in the case study are:
    1. John lack of priority, focusing on self-satisfaction than the organization goal.
    2. Compromising of Integrity and trust between John, Karen and Williams and the organization
    3. Karen’s value for self-goal over the organization’s.
    4. Lack of communication

    Skills used to deploy ethics into the situation were:
    1. Communication skill was deployed between Karen and John and between their team and the global team
    2. Risk management was deployed by foreseeing the risk ahead
    3. Research skills was deployed to find a solution to the foreseen problem.
    4. Negotiation Skills was also deployed

  202. There was no effective communication between John and Williams.
    John and Karen were able to list out possible issues that could occur from the project.

  203. The professional conduct issues I see here are
    Gap in communication
    Lack of team work
    Ethical issues and compromising standards

    The skills employed to address the issues are
    Effective communication
    Negotiation
    Use of ethics and standards

  204. Things lacking in the team are communication, leadership role
    /principles in general good ethics were missing

  205. INSTANCES OF PROFESSIONAL CONDUCT HIGHLIGHTED IN THE SCENARIO:
    Communication
    Ethics
    Integrity
    Company values
    Competence
    Promote mutual respect
    Work engagement
    Accountability

    The project manager (John) displayed a lack of work engagement from the start. He was easily distracted and didn’t pay attention to his primary reason for being there .
    His engagement with the stakeholder (William), should have been top of the pyramid “Lead”. He was responsible for managing the stakeholders activities,but because he didn’t engage properly,he made it possible for the stakeholder to manoeuvre him.

    The stakeholder (William), didn’t exhibit integrity and ethics in his dealings.
    He should have been forthright with the project manager.
    His communication was not clear and it was ineffective.
    He resorted to backhand measures that would benefit his organisation to the detriment of the project manager’s company.
    He also didn’t want to be accountable for his actions,he expected the project manager to go along with it.
    Karen the intern turned out to be quite competent,she realised that if they proceeded with the project the way it was presented,it would be chaotic for the organisation and it wouldn’t reflect the company’s values. This could also make them disadvantaged with future clients.
    She was able to put aside her fear and approach John respectfully.
    John showed mutual respect by not looking down on Karen’s inexperience.
    He also displayed accountability,he knew he had made mistakes and was ready and willing to correct those mistakes.
    Together, they were able to forge a way out of the tricky situation and save their company’s integrity and values.

  206. Findings from the Scenario:
    – Lack effective communication
    -Lack of Scenario
    -No Moral principles
    John knew how to manage communication properly because of the direct impact it will have on the project. While John and Karen agreed to deal with the issues by listing out the possible risks involved and how to solve them

  207. I believe john made a mistake by losing focus instead of paying attention to details and I believe there wasn’t a good communication system between John and Williams, if not Williams wouldn’t have done what he did to put the organization in jeopardy and I believe Williams didn’t put in use the value of the organization.
    Karen was new to the organization buh I believe she deserves to be applauded by noticing some things that went wrong with the files and letting them know and talk on possible ways to solve them

  208. John didn’t exhibit the value of attention to detail and teamwork
    Williams broke ethical values by bypassing key factors of a good project and not showing empathy
    karen is new and on fire, this made her dictate easily the gap of slowing down and rechecking what might will go wrong if the firm flies with the report

  209. John, one of the founders, did not have the qualities of a team leader. On the first day, he let himself be distracted by site seeing, which showed his lack of focus. William had the chance to manipulate the report’s results to his own advantage.

    Karen’s keen attention to detail led her to observe that the report seemed unrealistic. She was able to talk about the risks involved in continuing with the project as she had the core values of the firm in mind. John and Karen worked together to uncover all the obstacles that led to the next stage of the project through a collaborative approach and thorough research.

    The reputation of the firm could have been jeopardized if John hadn’t inquired about Karen and others’ opinion of the report William provided.

  210. John as the project manager at the beginning lacks the courage to question the stakeholder who is William and this single action almost put a dent on the project, while
    William on the other hand, is a people’s person but rather that doing the hard work in order to get the desired goal, he prefer taking a shortcut which would have destroyed the project outcome.
    Karen on the other hand, was in a dilemma, she felt she wasn’t sure of how her observation will be recieved hence the reason it took her time before speaking up and that actually brought John around.

    Conclusively, William lacked moral work ethic, while John was afraid of possibly losing the opportunity to work with an international client. Karen on the other hand, brought team play into the situation. This shows that Communication is a vital tool in all that we do.

  211. John lacked leadership skills
    Williams lacked communication and empathy skills
    Karen on the other hand has good communication and teamwork skills which was what she used to review the plans with John to make it more feasible.

    skills integrated: team work, communication, negotiation skills and research skills were employed by karen and John.

  212. Good Team Work, communication skill and wrong ethic procedures among stakeholders are some of the ethnical issues in the scenario .
    Improper feedback mechanism
    Poor risk assessment policy

  213. John, William and Karen all lacked good communication, John being the project manager lacked good leadership skills and didn’t know how to ease situations.
    William lacked empathy and that is key in every project development

  214. John is not much of a peoples person
    William lacks good communication skills
    Karen on the other hand had what they both lacked , she had good communications skills ,she was able to find the problem and get a solution

  215. Issues of professional conduct:
    1) Honesty and integrity
    2) Team work
    3) Acting within your capacity

    Honesty and Integrity are two ethics that should be maintained in the relationship between clients because it can boomerang. John and Karen showed these traits by not being comfortable with the report given by William and finding a way to rectify it while still maintaining a good relationship with the client.

    Communication among teammates makes the work easier and avoid problems, Karen found a way to bring her concerns up with John, and John was able to share his worries too thereby paving the way for both brainstorming about the concerns the report generated and possible repercussions on the company in the long run.

    It’s okay to seek assistance from others, nobody knows it all, rubbing it off on people outside of the immediate issue can make us see clearly from their eyes, which happened with Karen, she talked with other colleagues and was able to get an idea which she shared with John and they were able to rectify the report and avert a potential complication while still maintaining good relationship with the particular client.

    They learnt from this and pretty sure, communication and teamwork will be much improved going forward.

  216. John is not much of a people’s person. He would rather cut to the chase and get started on the work. Re recognises the importance of communication and the need to be present at kick off meetings as the project manager.he understands the potential risk factors of Williams actions.

    William is not much of a communicator and violated one of the sensitive rules as a project team member; communitie at every given stage of the project with stakeholders. John isa stakeholder ofthe project too and the project manager, no communication should go on without him as he holds the scope and is the middleman between team and clients. William also is overly optimistic and assumes too much with his predictions of the outcome of the research. If the outcomes are not as favourable as he had hoped,then there has to be a redo of the same work twice. Loss of time and revenue are dire to projects.

    Karen was ethically upright. Regardless of what her concerns were, she did the right thing. Again, she did not just point out the problem, she went ahead to find solution which worked for the program.

  217. John, Williams, and Karen are all professional in their respective field as a project managers. This case study shows that the team lack proper communication skill, transparency and team work which result into unethical standard, behavior/practice, the research and the negotiation with the global firm brought success to the firm.

  218. There is lack of communication within the company, individuals have different opinions on how things are to be done which created room for lack of accountability and integrity among the three of them. One of the most important skill of a project manager is ability to communicate effectively and listen to other people opinions.

    1. Communication fosters the progress of a project as it enlightens the project team members about the plan and development of a project.
      John and Karen had a negotiation which helped them to collaborate as a team to reach a mutual beneficial arrangement which enabled them to manage the scope and balance various interests and constraints and continuing in their PROFESSIONAL DEVELOPMENT.

  219. The skills used to deploy ethics in the case study is Communication and Negotiation.
    As a professional project manager communication is key, which happen to be the gap between john and William, with the research done by Karen they were able to secure collaboration with a global firm which assist them to move into the next face of the project

  220. Unprofessional conduct highlighted in the case study are as follows:
    1. William usurped XYS’s duties by subcontracting it to a local opinion research firm;
    2. Integrity was compromised when William proposed and John agreed to arrange a photoshoot in which John pretended to do work he did not do on his work trip;
    3. John, knowing the implications of being agreeable to this still went ahead to convert his work trip to a mini-vacation spent sightseeing; and
    4. Karen valued her personal goals above the organizational goals and the objective of the project by looking away from the irregularities in John’s report.

    Skills used to deploy ethics into the situation were:
    (a) a trained eagle eye for future project issues that led to researching ways to avoid them;
    (b) communication skills were deployed between Karen and John and between the XYZ Team and the Global Team;
    (c) Negotiation skills were deployed with the global firm to cure the defect in the report of the opinion research firm; and
    (d) Although XYZ was not vast in the peculiar business/regulatory environment of the country they were working with, the leveraged on the knowledge of the global firm by partnering with them.

  221. Thou the output of the various project between the three PMs was awesome. It still depict that there was lack of communication between the program manager and the community head

  222. Karen, John and Williams are best and professional in their various fields as P.Ms but in the scenario they neglected communication in there operations, which is a major factor in carrying out a project, so they didn’t work as a team at first, but were able to come out with a good output.

  223. in this scenario, William was very economical with information which was vital for John to adopt the report without due diligence.
    William should have communicated with John constantly before sharing the final Report.

  224. John, Williams and Karen refused to make use of the basic skill which is communication. Even though it was resolved, but the situation could have been avoided in the first instance.

  225. John, Williams and Karen are all professional managers in their fields but as a team they lacked some skills which included proper communication, planning and transparency. Their unethical behaviour almost caused them the project. But at the end, they were able to resolve the issues which led to the success of the project.

  226. John, Williams, and Karen are all professional in their respective field as a project managers. This case study shows that the team lack proper communication skill, transparency which result into unethical standard, behavior/practice.

    UBONG EKANEM

  227. John, Williams, and Karen played their role well in their field as a project managers. This case study shows that the team lack proper communication skill and there was no transparency among them which also lead to their unethical practice.

  228. John, Williams, and Karen are all professional in their respective field as a project manager. This case study shows that the team lack proper communication skill which result into their unethical behavior/practice.

    John should have left Williams to deal with the stakeholder and give him prompt report since he(Williams) has work/handle their project before even though he(John) want to sha lead the team.

    Karen too was somehow skeptical as to what the outcome will be to John if she criticized John’s report. And this is not professional at all.

    In all, the team lacks transparency, and communication skill which is unethical standard skill/behavior as a Project Manager

    Oluwagbemi Elasoru

  229. One fundamental issue about this project is that the team lacked proper communication and cooperation. There was also no transparency between them.

    Victoria Okonkwo

  230. At first, John was over enthusiastic about proving himself to the firm which brought lack of proper planning, effective communication among team.
    The assumptions and lack of transparency of Karen and willian was a devastating effects to the team first failure.

  231. In this scenario I discovered that the individuals involved lack proper communication, which is the key element of every project work, no transparency, No trust etc..
    That why you can see that the feedback was done the way any of them feel

  232. The team lacked proper communication, corporation and, transparency between them. That’s why no proper feedback was given for better development of the next stage.

  233. The scenario between John,Williams and Karen was due to lack of communication which should be the major skill every good project manager should possess. However in the end it was resolved.

  234. Lack of proper communication, no team work,hence they was no transparency amongst them, poor planning and they had a lot of assumptions which is very risky for a project.

  235. There was lack of communication, proper planning, research, team work, honesty and transparency. At the end, they were able to have an effective communication, proper planning, reasearch and team work to make the project a success.

  236. The three dramatis personnel are professional but lacks some ethical values and skills.Effective communication ,integrity, team work,collaboration, transparency are missing gap that collapsed the projects n the project managers

  237. A team without communication is pointless.. Effective communication and planning should be an ethical role of a PM and he’s team

  238. LACK OF COMMUNICATION
    The level of communication between the team is low thereby NO COMMITMENT to the project…
    John, Williams, and Karen are all professionals based on the case study, but they all lack certain fundamental interpersonal skills, including
    1. Effective communication 2. Negotiation 3. Collaboration 4. Teamwork 5. Research 6. and Transparency is not included. ~julius

  239. There was no team work, the team lacked communication, and criticism was part of the problem. A project could not have been concluded without the above factors

  240. Lack of communication
    No planning
    No teamwork
    Criticism

    They were unable to come together as a team to plan, and execute, had no time management, no professional development also, and no knowledge of the client’s environment

  241. 1). There was no clear communication and flow of information.

    William directly or indirectly played the role of Internal Driven Adversities.

    2). Communication skill. Clear and precise.
    Collaboration and team work.
    Commitment.
    Integrity.

  242. Starting from John, he was not communicating at all, assumption doesn’t lead to a clear destination. There was no communication between Williams and John.
    Karen has a good ethics which was detecting that the solution brought by John can’t be that perfect but wouldn’t discourage him but she had a very good discussion with him and othe colleagues until they were able to come up with the best solution.

  243. The issues they had are;
    Lack of communication
    No planning
    No team work
    Criticism

    They were unable to come together as a team to plan, execute, no time management, no professional development also and no knowledge of the client’s environment

  244. Can you identify a couple of issues of professional conduct featured in this scenario?

    Trying to go through the back door to getting result which is an act of unprofessionalism and lack of integrity which puts a question mark on the firm’s representatives moral principle

    Reflect on what skills were used to help bring ethics into decisions used by the people involved in this scenario. Can you identify them:
    Thinking outside the box brought about the solution. They were able to achieve honest feedback through an external body and at the same time try to maintain relationship with client’s representative

  245. For one, it was obvious that William exhibited poor work ethics and played the role of the Internal Driven Adversity because his hasty approach to concluding the engagement program with the stakeholder without the presence of the PM team(John and Karen)might have benefited the Client agency and some government officials he might want to impress but it would eventually bring about risks that would affect the next stage of the project moving forward. John should have politely but firmly insisted on William organizing another engagement with the stakeholder. Karen was bold to stand by her work ethics and ‘jokingly’ brought up the whole situation with her boss-John, because it made him open up to her about his worries and this helped them brainstorm on how to go through the client’s, global partners to raise the topic of the likely risks to occur in the future and eventually have another engagement program organized.

  246. They were all working on assumptions which is very risky .Trusting unverified information instead of doing Brainstorming first and the requirements gatherings to form an opinion of what to do.

  247. The level of communication between the team is low ,especially between Mr John and Mr Williams. Karen was able to act ethically and reach out to John and this help in working together to solve the issue

  248. There was no accountability on the part of William, no due diligence on the part of John, and an inability to discern mood for Karen.

  249. The communication was not even among the team and every one had their own contrasting opinions and fears.The problem at hand was resolved by consultations which brought the contribution of every one at the circle.It was later realized that there was no need of making John happy than to risk the project at large

  250. Issues of professional conduct
    Few instances of professional conducts as witnessed in the APM ethic scenario is that of the ability of John not to afford to work and uphold with the results or reports of the faked engagement cooked by Williams which would have undermine the reputation of the company and her first project.
    Williams was more unprofessional.

    Secondly, inability of Williams to act in consent with of his superior,John undermined moral standards and ethics. No need to impress John, just do the right thing for the sake of the company and the ethics it upholds.

    Karen at first was unethically having worked with John failed to condemn William’s action of fabrication of fake reports. She just want to finish well and leave for good.
    Karen was ethical and acted morally creating good relationship with John and making sure that the disaster was stopped by helping John contacting a global firm in finding solutions to the problem is ethical than ensuring another fabrication. This step ensured the right engagement being carried out and some problems Identified for the next stage

    The skills seen was effective communication between Karen and John especially one on one conversation. John never looked down on Karen at her level and at the end it was the small ranked girl in the team that gave him, John the solution.

    Obviously William and John never communicated well. Communication is the key no matter who is communicated with, get the project. or deal done. You never can tell.

  251. The ethical ground was obviously compromised by John and Williams. For lack of courage to confront but was not the case for Karen, she rather deployed a tactical approach and chose a friendly ground where John may not instantly suspect the corrective means. They were lucky the reset was timely and agreed to it in unison.

  252. From the scenario, There was a lack of proper ethical practices on the part of both John and William as John would have stood his ground and insisted on upholding ethical standards as expected of project managers in ensuring the success of the project.

    Karen on the other hand demonstrated a higher level of ethical standards, rules of conduct, and moral principles. She used effective communication between herself and John to ensure
    the purpose of the research was not defeated.

  253. The project really got off to a bad start exhibiting behavior and values not in tandem with the ethical culture. Clear cases of internal and external adversity.
    Professionalism:- John started off poorly by allowing the glamour of the town sweep him off his feet. instead of applying himself to work from the first day he arrived, he went about sightseeing knowing that Williams being more of a peoples-person wasn’t the grit type to peruse the technical side of the business. Clearly they were meant to compliment one another on the trip, but this never happened. Without John, Williams was not a whole, and vice versa. Williams had no business conducting the meeting with the host in the absence of John and Kareen. It showed a team in disarray. William suggesting John assent to the report was a case of internally driven adversity
    On his part, Williams displayed a total lack of professionalism by not acting ethically and carrying the others along.

    Communication;- This was clearly lacking amongst the team. They didn’t function as a team evidently. The mutual mistrust that later existed between John and Kareen was well highlighted. Although John showed more openness to communication later on with hesitation.

    Conflict of Interest:- The idea of Kareem going out of the confine of XYZ to seek out information from another global firm was clearly a case of external adversity. I however admit that Kareem showed technical competence to have queried the report and sort to validate her fears by going out to seek further clarity on the report.

    Leadership;- John was suppose to lead the team but was not on top of it. Leadership was effectively lacking amongst the team.

  254. Karen displayed critical thinking skills by
    challenging the legitimacy of the
    engagement report recognizing the potential risks of accepting the initial engagement report at face value. She also collaborated with her colleagues to address the issue.
    William was unprofessional because as teammates you are supposed to carry others along when making decisions, In his own case, he made the decision alone without John’s consent.

  255. There was no accountability on the part of williams, no due diligence on the part of John, and inability to discern mood for Karen.

    There is transparency between karen and John though, hardwork from karen, and an open heart from John for team work, and ideas innovations

  256. John was initially not happy about not being informed about the total process.

    Karen was emotionally intelligent to decipher the somewhat angry mood of John and she reached out to him and they found solution

  257. By depending solely on Williams report, John neglected to conduct adequate research about the project and the people he will be working for there. By withholding information about the program from John, Williams failed to be sufficiently truthful and open, which caused misunderstandings and a breakdown in trust.
    In order to avoid upsetting John, Karen first allowed fear or her own self-interest to prevent her from being brave enough to voice her opinion to him.
    Communication, critical thinking, teamwork, research, and problem-solving abilities were all used.

  258. In this scenario, a couple of issues of professional conduct can be identified:

    1. Conflict of Interest: Karen, an employee of XYZ, suggests partnering with a big global firm that local opinion researchers sometimes work with. This idea may raise concerns regarding potential conflicts of interest. Since Karen is an employee of XYZ, her primary responsibility should be acting in the best interest of the company rather than promoting business relationships with external firms she may have personal connections to.

    2. Transparency and Accountability: The engagement report discussed by Karen and John is deemed risky to proceed with as it is. Instead of addressing the risks openly and being transparent with the client agency, Karen suggests partnering with another firm to potentially alter the report’s findings. This lack of transparency and attempt to manipulate the report can undermine the trust and accountability expected in professional conduct.

    In terms of skills used to incorporate ethics into decision-making, the following can be identified:

    1. Critical Thinking: Karen’s critical thinking skills played a role in realizing the risks associated with the engagement report and the potential impact on the firm’s reputation. This led her to consider alternative approaches and seek a partner firm to gain insights and mitigate risks.

    2. Ethical Awareness: Karen’s awareness of the potential implications of their actions on the firm’s reputation and client relationships demonstrates a commitment to ethical considerations. By expanding her perspective beyond the immediate project and considering the broader impact, she aimed to make an ethical decision.

    3. Collaboration and Communication: Karen’s discussions with colleagues over the weekend and her approach to the local firm indicate effective collaboration and communication skills. By consulting others and seeking advice, she ensured a more well-rounded decision-making process and incorporated diverse perspectives.

    Overall, critical thinking, ethical awareness, collaboration, and communication skills were utilized to navigate the ethical dimensions of the situation and make informed decisions.

  259. Some of the professional conduct noticedin the scenario are on
    I. Moral principles: John acted wwithout moral principles by getting and engagement report backhandely with out conducting the physical engagement with Williams and their team. Karen would have done better by telling Johnhe was wrong for alsofyingba report with conducting the engagement as instructed.
    Ii. Ethical practice: John, William and Karen acted unethical when they failed to carry out thiernduries as instructed. John and Karen acted unethcially by getting the report done from engaging an external factor without the proper rounds of engagements as expected.
    Iii. Values: John lack the value of a team player while Williams lack the skill of communication thus making him look like a pushover. Karen at first lack the value of honesty when she didn’t speak the truth becausebl when wanted to maintain the favour or fun office in place.
    Iii. Rules of Conduct: John knew he ought to have immediately resumed work after his arrival at the overseas country and not to go on-site seeing, Williams broke the rule of going out to conduct the engagement onnedifrent location rather rhan sourcing from a thrus party.

    All three tried to retrace their steps by working together to find a solution.

  260. Effective communication and leadership skills emerged among team members when addressing challenges, enabling John to actively listen to Karen’s opinions and insights. This interaction further inspired Karen to contribute more positively, offering additional suggestions for tackling the problem.

  261. The ethical skill theme torch on here on here are : organizational skill, planning skill, integrity skill
    Communication and negotiation skills were employed to integrate ethical considerations into the decisions made by the individuals involve

  262. Point 1: The firm XYZ has its first achievement – an overseas contract – because the team that formed the firm upholds its individual values and moral principles.
    Point 2: Expertise: John is an experienced project manager, William is a real ‘people person, and Karen is attracted by the values and moral principles of others with an urge for growth.
    Point 3: It appears that there was no solid collaboration for the commencement of the project between the stakeholders, hence individuals holding onto their personal feelings and assumptions.
    Point 4: Constructive criticism and collaboration between Karen and John proffered a way forward for the project.

  263. John and Karen recognised and paid attention to the code values of the company and wanted to protect and preserve those values. They noticed that those values were not followed by William and they did not bring it with him.
    William was quite the opposite of John, he did not care about the values of the company while setting out to execute the contract.
    John and Karen applied some valuable skill sets for effective project management – communication, engagement and collaboration to work their way around and finding some kind of solution to the problem.

  264. After reading through the scenario provided, i understand that there is a combination of communication, ethical awareness, critical thinking, collaboration, adaptability and problem-solving skills to navigate the dilemmas and arrive at a solution.

  265. Both Karen and John applied what is known as ethical value and moral principles through effective communication, teamwork, critical thinking, research and collaboration.

  266. In this situation, there were notable lapses in professional conduct, particularly characterized by a breakdown in communication between John and William. Effective communication hinges on understanding, yet in this instance; clarity was lacking between the two. Moreover, professional challenges encompassed the absence of hierarchical structure, teamwork, personal biases and research deficiencies. Despite these hurdles, the team lacked the necessary skills to integrate ethics into decision-making processes, which proved crucial for the project success.

  267. The professional conduct highlighted in the scenerios is the inconsistency between declared values and practices by suggesting that unethical conduct by managers- deliberately flouting values for instance can destroy the organization culture.
    The skills employed to integrate ethical considerations are ethics and standards which are designed to support ethical behavior by giving guidance in circumstances where there is a risk of some forms of wrongdoing or overtime of work or during festivities. Making additional services and facilities available for team members with families who may appreciate arrangement such as transport services make up for longer working hours. By awarding additional days off at the end of the project as compensation for the demanding, commitment of the project.

  268. From the scenario, there were issues of professional conduct such as communication breakdown. A communication can only be effective when there is understanding but in this case there was no clear communication between John and William. Other professional issues include: lack of hierarchy arrangement, lack of team work, personal sentiment and lack research. However, the skills used to bring ethics into decision that eventually helped the project are not in place in team

  269. I understood that there was a lack of effective communication and active teamwork among team member which is not too good as it will only slow down progress and delivery.

  270. Lack of Transparency and Communication: William’s decision to bypass the planned engagement program and instead rely on pre-existing data without informing John about it demonstrates a lack of transparency and communication. John, representing XYZ, was under the impression that the engagement program would be carried out as planned, but William’s actions suggest otherwise.

    Ethical Integrity and Accuracy of Reporting: The engagement report presented to John appears to be overly positive, with no indication of any problems or challenges identified. Karen expresses concerns about the report feeling too perfect and suggests that it may not accurately reflect the ground reality.

    The individuals involved in this scenario employed a combination of communication, critical thinking, problem-solving, collaboration, ethical awareness, and adaptability skills to navigate the ethical dilemmas and arrive at informed decisions.

  271. From this case study I could deduce that the group lacked team spirit and as such there was no communication among them. If a project must be successful team work is paramount. No one knows it all.

    However, seeing that the quality or success of the project will be jeopardized thereby affecting the integrity of the company and it’s goals Kareen had to find a way to speak with John and also discussed with other colleagues. Kareen and John went as far as doing a research on how others have handled similar project and this help them to make informed decisions. But I think they William should have participated this so that every one can understand *what* needs to be done and *why* it needs to be done in the *Way* it was agreed to be done.

    In my observation Communication, Team work and Research helped them to tackle the project and mapped options to handle possible risks and problems that could arise in the course of the project.

  272. Williams felt it was best to cut corners on the reports so as to move into the main project phase thereby breaking some of the core values of a project. Upon getting the reports from John, Karen felt reluctant to bring up how the reports looked too perfect cause she was still new at the organization. After John communicated his concerns about it, they got to work together and looked out for possible solutions to rectify the issues. After further team collaboration. They came up with an idea by reaching out another firm with a direct reach to the local firms and get the right reports needed. These were able to help identify the necessary requirements for the next stage

    1. Williams went against company value and moral principles. He was meant to take decisions with ethical considerations but rather went against professional ethics which are the core value of their organisation by cutting corners and he did that without prior communication with the team.

      Karen suspected that due process wasn’t followed because the engagement report was too good to be perfect and knowing fully well that she join the firm because of its reputation that didn’t know how to express her concern to John.
      I’m glad she was able to device other means to express her concern of the engagement report to John.

      The effective communication between Karen and John working as a team made them realize the high risk of running with the engagement report from William, they went as far as involving close colleagues to yields a good result as they were able to identify the problem and profile a solution that got them the right engagement.

  273. The case scenario under review buttressed on the need to always maintain professional ethics which if compromised could be detrimental to the success of a project.
    John’s years of professional experience played out as he followed a set of ethical standards and guidelines to apply his inquisitive skills to identify key hurdles that could pose a threat to take off or success of the next stage of the project.
    Communication and application of ethical standards were instrumental in resolving the problem.

  274. According to Karen and John experience
    They ensure to discuss the situation with a trusted colleague who might help to get ideas and necessary options.
    There is also a need to always remember why ethics matters, to understand why the rule was made and put in place.
    Looking beyond the immediate matter may help in getting a solution even suitable for the future of the firm.
    Also mapping out initial plans, thinking of future alternative means.

  275. William was willing to cut corners to achieve the project’s goal. John was more ethical in his outlook and conduct, hence, his apprehension about the situation.
    Karen was willing to ask the difficult questions and that helped in the end to resolve a rather knotty ethical dilemma.
    Communication, transparency, teachability and decisiveness were critical skills that helped to help resolve the ethical challenge.

  276. There was a lack of proper communication and agreement in the team. Some issues I identified are; team work and proper research on the project

    Karen however was emotionally intelligent and this helped her along the line.

  277. There is a lack of communication between them especially John and William.
    Karen did well by applying a method of communication that would make him understand and reason akong with her in order to achieve their goals. John also did well by listening.

    Here, it shows communication is very vital when you’re in a team. It would help in knowing what to be dome and how it’s to be done. Each and every member should drop their ego and should be always ready to work as a team

  278. Skills they used to help use ethics in decision-making are as follows:
    -Karim considered a long-term self-interest in decision-making
    – they stated the problem and
    – Developed a list of options
    – personal virtue

  279. 11. William jumped the gun by not communicating his thoughts and and opinions with his team members. That was very as it turned out that the report he got from the local firm had some hurdles that would have jeopardize the company’s reputation.

    2. John would have planned his site seeing with his team members, it would have been more fruitful and productive as they would have discussed and share their experiences.

    3. Karim did a great job later on, though she wanted to put her personal interest ahead of the organization but late reframed which made the difference actually.

    LESSON

    Communication is very paramount in a team and specifically project management.

    Always maintain your professional ethics and conduct. William breached procedures.

  280. My understanding of the scenario.

    1. Lack of communication amongst team members

    2. William broke one of the core values guiding the project.

    3. John was a good communicator

    4. Karen and John communicated well on how to handle the Situation.

  281. In scenario what helped John and Karen was the agreement and understanding they had between themselves. Though at initial John went to site seeing immediately he landed without having a meeting to know what exactly he should be looking out for on the site visit. But notwithstanding, his teaming spirit with Karen helped a long way.

  282. From the scenario John the PM did not set the goals for his team before venturing into sight seeing.
    William,committed ethical fraud and messed up with one of the core values of the company
    There was lacked of communication between the members of the team

  283. The issues encountered in the scenario given are:
    1. Lack of communication inside and outside the project
    2.williams didn’t have Moral principles and he didn’t follow the code and rules of practice
    3. Values were not shared amongst the project team members

    Skilled that where used to bring ethics into decisions are:
    * Control communication,John knew how to manage communication properly because he knew it would have a direct impact on the project
    * John and Karen had an agreement to deal with the issues concerning the project by listing out the possible risks involved and solutions to solve them

  284. The issues highlighted in this scenario encompass ethical breaches, conflicts of interest, and a lack of communication. The skills utilized to address ethical considerations in decision-making include problem-solving, team management, critical thinking, emotional intelligence, and conflict resolution. These skills were effectively employed, culminating in a sustainable solution for the project.

  285. The case scenario depicts what happens when one persons agenda is pushed to the detriment of the organisation.
    Williams is a people’s person, and must have cut corners just to maintain the relationship he had with other people. He didn’t mind compromising on his company’s ethos, forgetting that hi company was built on a good reputation.
    John was able to see the bigger picture, and thus communicated his displeasure to Williams who didn’t care and who shoved his colleagues feelings aside.
    An ideal professional environment is one where individuals are free to express themselves without any fear of repercussions. This was apparently not the case in firm xyz as Karen had to weigh the consequences of speaking her truth, fearing she may lose favour in the eyes of her colleagues.
    In the end, altruism and common sense won as she managed to find a listening ear, communicate effectively, found other alternatives, and in the end solved what would otherwise have been an unmitigated disaster.

  286. Lack of effective communication with Project manager. There is a scenerio of internally driven adversity in the engagement programme, whereby william tried to compromised on the result of the procedure which will put the firm’s reputation at stake.
    john was able to ask for review, opinion and feedback on the process from a member of the team and taking a critical risk analysis on the procedure. before taking a step towards the next phase of the project
    further research by karen to reduce risk and plan a better project.

  287. I agree with the following statements:

    *Team members do not produce quality outputs without supervision (Yes, because it borders on moral grounds and ethics.)
    * Quality should be focused on the customer’s needs.
    * Quality should be considered from the beginning of the project.
    * Quality issues should be discussed openly to find corrective actions.

    I disagree with the following statements:

    *People are keen on producing quality outputs ( Not necessarily: because it borders on moral grounds and ethics.)
    * Quality is focused internally. (Quality should be customer-focused, not just internally focused.)
    * The execution phase of a project is the most critical to achieve quality targets. (Quality should be considered throughout the project lifecycle, not just during execution.)
    * Quality problems should be hidden from customers and possibly also managers. (Transparency is key; quality issues should be addressed openly.)
    * Team members do not produce quality outputs without close supervision. (Micromanaging can be detrimental; empowering team members and fostering a culture of quality leads to better outcomes.)

    1. 1. The scenario could be likened to INTERNAL DRIVE ADVERSITIES – Williams was utterly interested in the result and he jettisoned the requisite procedures involved.

      2. Karen was very ‘fast’. She contemplated the scenario and eventually related with John; John was professional enough

      1. 1.The scenario could be likened to INTERNAL DRIVE ADVERSITIES – Williams was utterly interested in the result and he jettisoned the requisite procedures involved.

        2. Karen was very ‘fast’. She contemplated the scenario and eventually related with John; John was ‘professional’ enough to listen to a team member (Karen)

  288. There is no togetherness between John and William due to a lack of constant communication to update each other on the project’s progress, which is an issue in their professional conduct. Karen studied John’s personality and applied a style of communication that would make him reason with her in order to achieve their goal.

  289. Adesola loveth
    Cohort 13 Team 2
    I observed that there was lack of communication and accurate team work among team members involved also the company lacked ability to follow due process.
    William who is one of the team members did not carry John and Karen along during decision making as a result the project putting the project at risk, on the other hand Karen who possesses good communication skills was able to reach out to John and saved the project although he was carried away with emotions( how John would have felt if she had pointed the issues with the project).
    I will also give John credit for excellent listening ability.

  290. The agency is inconsistent with following due process. Instead of having the right engagement, they hurried that part of the project and invited the project manager to be a rubber stamp to an already written report. John knew what happen was ethically wrong and can affect the project negatively but played along maybe to please his client. He was disturbed but it took the intervention of Karen for things to get back on the right track. Communication (having difficult discussions) team work, consistency, intervention are on display in the scenario.

  291. William was over-enthusiastic in getting the project up and running, as such he rushed to get a perfect answer without consulting the team at first, especially considering the fact that there is a project manager. The response gotten formed what is called a confirmation bias, not really showing the direct answer, but a pretty good one. Karen did well by asking questions in a personal manner and not in a confrontational way, and John acted quite well by agreeing to listen and use the suggestions from the team to make the findings better and more refined

  292. In working with MTD, the events company, there are several key challenges and issues they may face in their projects. These could include tight timelines, changing client requirements, coordination of multiple vendors, and ensuring a high level of quality and customer satisfaction.

    Applying the principles of project management, specifically what I’ve learned recently, could help MTD address these challenges more effectively. For instance, using an iterative approach to setting up an event could allow MTD to break down the project into smaller, more manageable parts. This could help them identify and address issues early on, making it easier to adapt to changing requirements and timelines.

    Similarly, adopting an agile approach could also benefit MTD by enabling them to be more flexible and responsive to client needs. Agile methodologies, such as Scrum or Kanban, emphasize regular communication, collaboration, and incremental delivery. This could help MTD ensure that they are meeting client expectations and delivering a successful event.

    If I were to advise MTD, I would recommend that they consider adopting a hybrid approach that combines the best elements of both iterative and agile methodologies. This could help them manage the complexities of event management more effectively, ensuring that they are delivering high-quality events that meet or exceed client expectations.

  293. William lacks a lot of accountability on his part. Instead of collaborating and working together with John as he should, he opted for a rather unprofessional approach to it by making up figures to present.
    Karen is more concerned that John tried to do his work well and sought perfection as close to it as he could get and there is a slight imbalance in communication. Effective communication between colleagues should be encouraged as it is all about team work and achieving set goals. Criticism is also welcome as long as as it comes from a genuine place of concern.

    Business over pleasure: “That’d make the office no fun place for a while”. This is not a professional outlook on a company with goals. Achieving set goals should be paramount and simultaneously; fun should not be prioritized against work rather an aftermath of hardwork.

    A professional should be sensitive enough to know when and where to draw the line. Karen trying to make a joke out John’s experience could be unwelcomed and that becomes a problem between them and definitely affects the success of the project.

    Karen nudged John to look beyond this one project and that implies willingness to submit and succumb to mediocrity and or near imperfection. A professional takes each and every project as serious as others and they think about their reputation and integrity while doing so.

  294. By observation, the small project consultancy XYZ has three people namely John, William and Karen involved in the firm’s progress. I criticize the way John was approached by William and Karen in the beginning. But also applause the way Karen approached Him with a good sense of humor.
    A good approach, clear communication and mutual respect among team members are critical values that can lead to the success of this firm.

  295. Josiah Ramsey Okeleye
    Cohort 13, Group 8.

    From the case study my opinion is that William lack certain ethical values to the tone of transparency and team collaboration, he should have worked with John giving him the needed resources to carry out his duties regardless of “how things are being done over there” so with this flaws we can say that William was unprofessional and such could cost the firm dearly.

    John on the other hand while trying to professionally fulfill his mission lack good communication and people management skills, he could have diplomatically approached William and communicate better to him why his firm sent him on the official mission and how they can both work together to achieve maximum success in the project to the benefit of both parties but rather he brought back a bogus report which could have resulted into a catastrophic outcome if Karen hadn’t summoned the courage to discuss it with him.

    Karen being the fresher happened to be the professional amongst the trio because even though she initially was scared of approaching John she eventually summoned up the courage and discussed the issue which resulted to an excellent outcome. She demonstrated ability to take tough decisions despite being on probation which is a very good quality a PM need to develop

    Lessons

    When faced with certain situations such as this one in the work place it is very important to always broader and critical view of the effect our actions and inactions might have on others. Especially when it involves delicate projects. Also it is very crucial to always think about the company’s reputation and its ethical values. The above situation could have jeopardized the reputation of XYZ firm if not for Karen’s interventions.

  296. Mfon Brendan
    Cohort 13
    Team 9
    In the case study shown
    There was no synergy or clear communication among the parties listed, there was no teamwork either. In a bid to achieve the goal at hand, John excluded William from the process
    John displayed inconsistency in professional conduct which did not comply with teamwork and inclusion.

    However Kareen on the other hand was meticulous to notice that the research had some loopholes
    She was able to constructively point this out to John.
    John acknowledged the report needed as suggested luckily the right engagement was achieved.

    It is worthy of note that professional conduct among team members is essential and fosters a good working environment and relationship.

  297. In this case study, it is evident that there cannot be team work which they successfully lack. Coming from a big and reputable firm with their years of experience is not enough if they are just two;intentionally didn’t add Karen because she is a newbie. In a project manager work, the team member should not exceed 15 but can be up to it and the more the number, the good the outcome of the project will be.
    Both the project manager and client agent which is john and Williams lack the moral principles which a general qualities to have under ethics. Principle of do’s and don’t. If they lack the moral principles then they will definitely lack values. In short they do not have organisation culture.
    The project manager which is john is obviously not making use of tools like Trello, kanban, mira and so on, because if he was Williams will not submit a report that supposed to be detailed before stipulated time.
    Constant communication was also missing
    Karen did a good job in bringing in organizational values and using constant communication to set things right. She definitely knows what she’s doing.
    Her inter personal relationship skills are on point.

  298. The main issue noticed there was lack of clear communication and teamwork which killed it there. communication and teamwork can’t be neglected and expect to get a good result

  299. They were a couple of issues in the case study, which are communication, team work, colaboration and transparency. There was no effective communication amongst them on the project they were going to work on i.e John, William and Karen.
    It’s important for professionals to effectively communicate their expectations and be transparent.

  300. In the case study, it is evident that the was issues with communication and teamwork.

    since this was a project that involved people from diferent oraganisations, it would have been nice if John had commicated the processes involved for them to achieve such a research report than believeing that John would have no issues with the report from a research he didn’t even conduct by himself. He underplayed the fact that teamwork was essential in this project.
    On the other hand, john would have insisted on conducting the research afresh and together if he was convinced enough that the success of this project stems from this particular stage of the project without fear of his request being accepted or declined.

    Karen was afraid of speaking up when she noticed something was wrong with a report that was determine the success of a project in her company. Thank God there was still time left for the second phase where she had to jokingly bring up the issue with the report John brought, if not, the project would have gone sideways and the reputation which had been her sole purpose of working in that company would have been tarnished.

    the ability to accept criticism and deal with issues helped save John and his company. for the fact that he was keen on listening to his junior concerning a project sucess rate showed he was a good manager.

  301. In the case study, communication is the first point of issues between the project manager teams involved. There was no effective communication on the project they were to work on and the role of each of them was not well-stated. It was expected to be teamwork but initially, it was not so particularly the step Williams took on behalf of the team without sharing his intentions. On the other hand, John was not pleased with the decision of his colleague but did not speak up being a newbie in the company forgetting that if the result was tragic, he would partake in the consequences. Karen’s approach through communication and collaboration brought about a good result by seeking help from other organizations. She was able to manage her displeasure and work with an open mind which helped to avoid future disasters that could tarnish the reputation of the company, having in mind this is one of the reasons she joined initially. Ethical conducts is important in making decisions and taking action on a particular project. However, teamwork, collaboration, good communication goes a long to execute a project successfully with minimal future errors.

  302. The major issues are working in ‘silos’ which shows the absence of team spirit, communication gaps and conflict of interests.
    The beauty of the whole thing is that they were able to work around confronting issues in an appropriate manner that would be help them to the next phase of the project.

  303. Oliyide Oluwatobi
    Cohort 13
    Team 10
    As a project manager , Ethics are principles that governs decision making, helps to build trust and good relationship with clients.
    In my organisation, as one of the emerging leader of 360° growth inititive our core values of standard and quality work and practices in a safe way has earned more client due to this value being seen at work in all our projects.

  304. As a project manager , Ethics are principles that governs decision making, helps to build trust and good relationship with clients.
    In my organisation, as one of the emerging leader of 360° growth inititive our core values of standard and quality work and practices in a safe way has earned more client due to this value being seen at work in all our projects.

  305. The three man team working on the project showed a lack of team spirit and communication with each other which are vital skills that must be adopted when working on a project.

  306. The major issues are working in ‘silos’ which shows the absence of team spirit, communication gaps and conflict of interests.
    The beauty of the whole thing is that they were able to work around confronting issues in an appropriate manner that would be helpful to the next phase of the project.

  307. In the team, William’s actions lacked team spirit when he independently tackled a task meant for the entire team. Not only did he go about it on his own, but he also opted for a cost-cutting approach that, in the end, proved to be unreliable.

    John, on the other hand, chose to keep his concerns to himself despite being disturbed by the unfolding situation. Internally, he pondered the potential positive outcomes of the results.

    In contrast, Karen approached the issue with a more open and collaborative mindset. Even though she initially jokingly pointed out the problem, she recognized the importance of a collective effort. When brainstorming with John didn’t yield positive results, she took the initiative to seek a third-party consultation and opinion. This decision ultimately led to the discovery of a significant solution to the problem.

    The contrasting approaches highlight the importance of effective communication and collaboration within a team. While individual initiative can be valuable, fostering an environment where team members openly share concerns, brainstorm collectively, and even seek external input can lead to more comprehensive and successful problem-solving.

  308. Joh showed a lack of commitment to work and poor time management by beginning this task in a new environment with a personal tour for the first day. William also showed poor ethics by writing up this engagement without properly communicating and working with the clients.

    Karen and John, through good teamwork and open communication, ensured that the wrong assignment was not submitted and another company was engaged to take up the task, protecting their reputation. I saw appropriate communication, teamwork, and collaboration.

    Chijioke Obioma, Team 5, Cohort 13

  309. The issues identified in the case study is the absence of Team-work, spirit, collaboration and and Lack of proper communication from the project manager to his team members.

  310. These scenarios raise several difficulties in professional conduct, including a lack of teamwork and spirit, an incorrect grasp of how things are done in other countries, and an equal opportunity between John and William.
    But thanks to Karen’s effective communication skills, this was handled. It should be mentioned that John showed Karen a good spirit of listening as well.

  311. Issues identified in the scenario.
    In the case of John and Williams there was no communication. As a good project manager communication is key and very essential. You work with a team and not alone, and no matter your years of experience communication is very important. John had to ignore the act of Williams and also at the end John and Karen had to involve their friends and colleagues to get ideas too. This shows that team spirit and communication is very important as a project manager.

  312. The issues I identified after going through the case study are:

    1. Absence of team-work spirit & collaboration mindset between John and Williams.

    They were obsessed with doing things their own way which is very wrong.
    Everybody’s opinion matters and a good project manager should always find a way to include their team members’ ideas into any project.
    This would let them know that they matter.

    2. Lack of communication.

    I feel they didn’t see the need to communicate. They just wanted to put the idea out there for people to just accept it and move on.
    This happened because “there’s no team spirit”.

    A good project manager should always communicate with their team members to carry them along.

    On the other hand, Karen and John communicated perfectly. Karen was also able to put herself into John’s shoes. That’s one thing a project manager must learn to do.

  313. What I actually notice is that team members should believe in themselves by asking each other their point of view.Lack of communication would have affected that project, but they were able to sort it out.and that leads to the solution of the problem they are facing

  314. Lack of proper communication and transparency skills between William and John
    Karen ,however, displayed emotional intelligence and critical thinking. Karen and John worked together as a team to find solutions and risks management to the problem. Karen also collaborated with the other team members.

  315. What I saw as an ethical issues is lack of stated value or for conducting the affairs of the organization, they worked base on assumptions which is really not good.
    With good communication individual roles would be well drafted.

  316. Acting Ethically – Review of the case study.
    — issues professional conduct:
    lack of team work, good communication, transparency and focus.
    — Profession conduct displayed:
    communication
    team work
    risk assessment
    ethical practices
    moral principles
    engaging stakeholders

    William ignored team work practices and communication, kareen weighed her opinion against her job and John went off fucus, took pleasure time but after kareen display good ethic & thinking they were able to resolve the issues about the project report.
    As a project manager, ethical practices plus good decision with correct communication, collaboration and team work can resolve most project problems.

  317. The case study gave us an opportunity to understand that team work is the ultimate. Karen had a strong emotional intelligence which she applied and being young in the organization she does not want to hurt anyone feelings and she able to know when to express her views without creating a fault line. At the beginning of the project, they all had communication challenges but they were able to overcome it and pull through together.

  318. Ethically, Williams should not have conducted an engagement program without John, that was a key determinant of their next steps.

    Karen was smart enough to understand the impact of her critical review on John’s emotions which could ultimately affect her ability to work effectively at XYZ.

    She was diplomatic in handling the situation. They also infused a lot of problem solving by creating challenges to test the results they had.

  319. Review of Case Study:
    Stakeholder engagement at inception of project
    Collaborations and integrating all stakeholders and receiving feedback.
    Effective communication and ensuring Teamwork between all team members.
    Deploying ethical standards by all stakeholders and upholding organizational standards.

  320. Karen was emotionally intelligent enough to have considered William’s feeling if she sincerely told him about the report.

    However, she soon diplomatically approached him and went the extra mile of conducting a research to address a problem she had identified.

    So, problem solving skill, diplomacy were resident in this.

  321. the case study of acting ethically, there was lack of communication and collaboration between among the team, which is not suppose be so, Williams believes he can do it by not listening to john contribution.
    Karen was afraid because she was still on probation stage, there should have been a room of discussion and deliberation concerning the execution of the project.

  322. There was lack of communication and collaboration from Williams side,he didn’t communicate to his team members properly.
    John an experienced project manager decided to put pleasure before work.
    Karen was unable to express her opinion due to fear that she was on probation,but the critical thinking which she later showed helped them in problem solving.

  323. Issues of professional conducts:
    Lack of communication and collaboration on Williams side….He refuse to communicate properly to John of his own idea and thereby blindsided John.
    Lack of Transparency: Williams was not open with John and put the project at risk by neglecting the initial plans by John.
    Lack of focus: John lost focus of the project by not getting into the work immediately but decided to be lost by his love for the city.
    Karen hesitation in expressing her point of view in the beginning of the project by not pointing out John’s inadequate which can cause a waste of time.

    Skills used in bringing solutions

    Critical thinking: Karen demonstrate her thinking skills when it matter the most by questioning the validity of thr report and recognising the risk at the face value.
    Communication and collaboration: Karen ability to communicate with John and brainstorm a way out of the jam they are in, prove important. They are able to seek information from independent researchers and bring solutions .
    Understanding your team and way of approach play a vital role, because Karen understands John and knows the perfect way to point out his inadequacy and also point out their core values as a company.
    Problem solving skills : Karen ability to solve problem by looking inward and researching for a way round a problem is an important skills for a project manager.

  324. In this scenario, several instances of professional conduct are highlighted. Firstly, John demonstrates professionalism by seeking to understand the local context and expectations of his overseas counterpart, William, despite initial setbacks. He maintains composure and seeks clarification when faced with unexpected information, showing adaptability and a commitment to effective communication. Secondly, Karen displays professionalism by recognizing the potential risks of accepting the initial engagement report at face value. She engages in critical thinking and collaboration with her colleagues to address the issue constructively, prioritizing the long-term reputation and success of the firm over short-term discomfort or conflict. William on the other hand displayed unprofessionalism by not being transparent with John about the process of getting the report.

    The skills employed to integrate ethical considerations into the decisions made by the individuals involved include communication, critical thinking, and collaboration. John’s ability to communicate effectively with William and his team, despite cultural differences, allows for a constructive dialogue that ultimately leads to a more thorough engagement process. Karen’s critical thinking skills enable her to identify potential issues with the initial report and to explore alternative solutions, demonstrating a commitment to ethical decision-making. Additionally, her collaboration with John and other colleagues reflects a team-oriented approach to problem-solving, which is essential for navigating complex ethical dilemmas in a professional setting.

  325. William demonstrated a lack of communication and made a choice without consulting John. Karen exhibits critical thinking skills by challenging the legitimacy of the engagement report and understanding the risks of taking it at face value. She does a thorough examination of the situation and analyzes the larger ramifications for the project and the firm’s image. John, a seasoned project manager, elected to put pleasure before work by going on a country tour rather than conducting his due diligence from day one.

  326. There was lack of proper communication between William and John and this can affect the outcome of their project negatively. They need to work as a team to better manage their project and deliver the expectations of the organization.

  327. on Williams side, there was lack of communication, lack of transparency.
    Karen and John displayed critical thinking, team collaboration, and communication, which are critical attributes of a project manager.

  328. Due to the rift between jon and Williams there was no proper research and this is linked to ethics.
    furthermore, there was the issue of unison of purpose. Williams went on to hold a meeting without John and the consequence was a very shabby report.

    John lost focus, was carried away with the aesthetics of h>s new environment forgetting that it shou)d be business before pleasure.

    William, though a people’s person, was never a team person.

    Karen on her part, was diplomatic in approach to the problem, she understands the ethics of the company(of course, that’s why she came in on board) She understands the personality of John so well and caring for her job, she applied some emotional intelligence to carefully insinuate her point of view to John. this worked the magic and gave John in to open the communication line.

    Skills used to resolve the problem.
    communication
    collaboration
    ethics
    conflict resolution and
    emotional intelligence

  329. There is lack of communication and teamwork between Williams and John over the project. Williams could have been honest with John.
    Lack of ethical conduct on Karen’s part cause she couldn’t express her opinion over fear of probation, until there was a communication between herself and John which allows them to reach an agreement and also look into solution to their problems