It is now time to review a case study that focuses on ethical behavior.

Access the Open APM’s ethics case study resource provided below to read a scenario concerning ethics in projects.

Can you pinpoint a few instances of professional conduct highlighted in this scenario? Reflect on the skills employed to integrate ethical considerations into the decisions made by the individuals involved. Can you recognize them?

Share your responses in the discussion section below.

After posting your comment, proceed to the next step, where you will find some potential answers provided by APM for these questions.

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1,660 thoughts on “Acting ethically – (PM Course Discussion)

  1. William was willing to cut corners to achieve the project’s goal. John was more ethical in his outlook and conduct, hence, his apprehension about the situation.
    Karen was willing to ask the difficult questions and that helped in the end to resolve a rather knotty ethical dilemma.
    Communication, transparency, teachability and decisiveness were critical skills that helped to help resolve the ethical challenge.

  2. There was a lack of proper communication and agreement in the team. Some issues I identified are; team work and proper research on the project

    Karen however was emotionally intelligent and this helped her along the line.

  3. There is a lack of communication between them especially John and William.
    Karen did well by applying a method of communication that would make him understand and reason akong with her in order to achieve their goals. John also did well by listening.

    Here, it shows communication is very vital when you’re in a team. It would help in knowing what to be dome and how it’s to be done. Each and every member should drop their ego and should be always ready to work as a team

  4. Skills they used to help use ethics in decision-making are as follows:
    -Karim considered a long-term self-interest in decision-making
    – they stated the problem and
    – Developed a list of options
    – personal virtue

  5. 11. William jumped the gun by not communicating his thoughts and and opinions with his team members. That was very as it turned out that the report he got from the local firm had some hurdles that would have jeopardize the company’s reputation.

    2. John would have planned his site seeing with his team members, it would have been more fruitful and productive as they would have discussed and share their experiences.

    3. Karim did a great job later on, though she wanted to put her personal interest ahead of the organization but late reframed which made the difference actually.

    LESSON

    Communication is very paramount in a team and specifically project management.

    Always maintain your professional ethics and conduct. William breached procedures.

  6. My understanding of the scenario.

    1. Lack of communication amongst team members

    2. William broke one of the core values guiding the project.

    3. John was a good communicator

    4. Karen and John communicated well on how to handle the Situation.

  7. In scenario what helped John and Karen was the agreement and understanding they had between themselves. Though at initial John went to site seeing immediately he landed without having a meeting to know what exactly he should be looking out for on the site visit. But notwithstanding, his teaming spirit with Karen helped a long way.

  8. From the scenario John the PM did not set the goals for his team before venturing into sight seeing.
    William,committed ethical fraud and messed up with one of the core values of the company
    There was lacked of communication between the members of the team

  9. The issues encountered in the scenario given are:
    1. Lack of communication inside and outside the project
    2.williams didn’t have Moral principles and he didn’t follow the code and rules of practice
    3. Values were not shared amongst the project team members

    Skilled that where used to bring ethics into decisions are:
    * Control communication,John knew how to manage communication properly because he knew it would have a direct impact on the project
    * John and Karen had an agreement to deal with the issues concerning the project by listing out the possible risks involved and solutions to solve them

  10. The issues highlighted in this scenario encompass ethical breaches, conflicts of interest, and a lack of communication. The skills utilized to address ethical considerations in decision-making include problem-solving, team management, critical thinking, emotional intelligence, and conflict resolution. These skills were effectively employed, culminating in a sustainable solution for the project.

  11. The case scenario depicts what happens when one persons agenda is pushed to the detriment of the organisation.
    Williams is a people’s person, and must have cut corners just to maintain the relationship he had with other people. He didn’t mind compromising on his company’s ethos, forgetting that hi company was built on a good reputation.
    John was able to see the bigger picture, and thus communicated his displeasure to Williams who didn’t care and who shoved his colleagues feelings aside.
    An ideal professional environment is one where individuals are free to express themselves without any fear of repercussions. This was apparently not the case in firm xyz as Karen had to weigh the consequences of speaking her truth, fearing she may lose favour in the eyes of her colleagues.
    In the end, altruism and common sense won as she managed to find a listening ear, communicate effectively, found other alternatives, and in the end solved what would otherwise have been an unmitigated disaster.

  12. Lack of effective communication with Project manager. There is a scenerio of internally driven adversity in the engagement programme, whereby william tried to compromised on the result of the procedure which will put the firm’s reputation at stake.
    john was able to ask for review, opinion and feedback on the process from a member of the team and taking a critical risk analysis on the procedure. before taking a step towards the next phase of the project
    further research by karen to reduce risk and plan a better project.

  13. I agree with the following statements:

    *Team members do not produce quality outputs without supervision (Yes, because it borders on moral grounds and ethics.)
    * Quality should be focused on the customer’s needs.
    * Quality should be considered from the beginning of the project.
    * Quality issues should be discussed openly to find corrective actions.

    I disagree with the following statements:

    *People are keen on producing quality outputs ( Not necessarily: because it borders on moral grounds and ethics.)
    * Quality is focused internally. (Quality should be customer-focused, not just internally focused.)
    * The execution phase of a project is the most critical to achieve quality targets. (Quality should be considered throughout the project lifecycle, not just during execution.)
    * Quality problems should be hidden from customers and possibly also managers. (Transparency is key; quality issues should be addressed openly.)
    * Team members do not produce quality outputs without close supervision. (Micromanaging can be detrimental; empowering team members and fostering a culture of quality leads to better outcomes.)

    1. 1. The scenario could be likened to INTERNAL DRIVE ADVERSITIES – Williams was utterly interested in the result and he jettisoned the requisite procedures involved.

      2. Karen was very ‘fast’. She contemplated the scenario and eventually related with John; John was professional enough

      1. 1.The scenario could be likened to INTERNAL DRIVE ADVERSITIES – Williams was utterly interested in the result and he jettisoned the requisite procedures involved.

        2. Karen was very ‘fast’. She contemplated the scenario and eventually related with John; John was ‘professional’ enough to listen to a team member (Karen)

  14. There is no togetherness between John and William due to a lack of constant communication to update each other on the project’s progress, which is an issue in their professional conduct. Karen studied John’s personality and applied a style of communication that would make him reason with her in order to achieve their goal.

  15. Adesola loveth
    Cohort 13 Team 2
    I observed that there was lack of communication and accurate team work among team members involved also the company lacked ability to follow due process.
    William who is one of the team members did not carry John and Karen along during decision making as a result the project putting the project at risk, on the other hand Karen who possesses good communication skills was able to reach out to John and saved the project although he was carried away with emotions( how John would have felt if she had pointed the issues with the project).
    I will also give John credit for excellent listening ability.

  16. The agency is inconsistent with following due process. Instead of having the right engagement, they hurried that part of the project and invited the project manager to be a rubber stamp to an already written report. John knew what happen was ethically wrong and can affect the project negatively but played along maybe to please his client. He was disturbed but it took the intervention of Karen for things to get back on the right track. Communication (having difficult discussions) team work, consistency, intervention are on display in the scenario.

  17. William was over-enthusiastic in getting the project up and running, as such he rushed to get a perfect answer without consulting the team at first, especially considering the fact that there is a project manager. The response gotten formed what is called a confirmation bias, not really showing the direct answer, but a pretty good one. Karen did well by asking questions in a personal manner and not in a confrontational way, and John acted quite well by agreeing to listen and use the suggestions from the team to make the findings better and more refined

  18. In working with MTD, the events company, there are several key challenges and issues they may face in their projects. These could include tight timelines, changing client requirements, coordination of multiple vendors, and ensuring a high level of quality and customer satisfaction.

    Applying the principles of project management, specifically what I’ve learned recently, could help MTD address these challenges more effectively. For instance, using an iterative approach to setting up an event could allow MTD to break down the project into smaller, more manageable parts. This could help them identify and address issues early on, making it easier to adapt to changing requirements and timelines.

    Similarly, adopting an agile approach could also benefit MTD by enabling them to be more flexible and responsive to client needs. Agile methodologies, such as Scrum or Kanban, emphasize regular communication, collaboration, and incremental delivery. This could help MTD ensure that they are meeting client expectations and delivering a successful event.

    If I were to advise MTD, I would recommend that they consider adopting a hybrid approach that combines the best elements of both iterative and agile methodologies. This could help them manage the complexities of event management more effectively, ensuring that they are delivering high-quality events that meet or exceed client expectations.

  19. William lacks a lot of accountability on his part. Instead of collaborating and working together with John as he should, he opted for a rather unprofessional approach to it by making up figures to present.
    Karen is more concerned that John tried to do his work well and sought perfection as close to it as he could get and there is a slight imbalance in communication. Effective communication between colleagues should be encouraged as it is all about team work and achieving set goals. Criticism is also welcome as long as as it comes from a genuine place of concern.

    Business over pleasure: “That’d make the office no fun place for a while”. This is not a professional outlook on a company with goals. Achieving set goals should be paramount and simultaneously; fun should not be prioritized against work rather an aftermath of hardwork.

    A professional should be sensitive enough to know when and where to draw the line. Karen trying to make a joke out John’s experience could be unwelcomed and that becomes a problem between them and definitely affects the success of the project.

    Karen nudged John to look beyond this one project and that implies willingness to submit and succumb to mediocrity and or near imperfection. A professional takes each and every project as serious as others and they think about their reputation and integrity while doing so.

  20. By observation, the small project consultancy XYZ has three people namely John, William and Karen involved in the firm’s progress. I criticize the way John was approached by William and Karen in the beginning. But also applause the way Karen approached Him with a good sense of humor.
    A good approach, clear communication and mutual respect among team members are critical values that can lead to the success of this firm.

  21. Josiah Ramsey Okeleye
    Cohort 13, Group 8.

    From the case study my opinion is that William lack certain ethical values to the tone of transparency and team collaboration, he should have worked with John giving him the needed resources to carry out his duties regardless of “how things are being done over there” so with this flaws we can say that William was unprofessional and such could cost the firm dearly.

    John on the other hand while trying to professionally fulfill his mission lack good communication and people management skills, he could have diplomatically approached William and communicate better to him why his firm sent him on the official mission and how they can both work together to achieve maximum success in the project to the benefit of both parties but rather he brought back a bogus report which could have resulted into a catastrophic outcome if Karen hadn’t summoned the courage to discuss it with him.

    Karen being the fresher happened to be the professional amongst the trio because even though she initially was scared of approaching John she eventually summoned up the courage and discussed the issue which resulted to an excellent outcome. She demonstrated ability to take tough decisions despite being on probation which is a very good quality a PM need to develop

    Lessons

    When faced with certain situations such as this one in the work place it is very important to always broader and critical view of the effect our actions and inactions might have on others. Especially when it involves delicate projects. Also it is very crucial to always think about the company’s reputation and its ethical values. The above situation could have jeopardized the reputation of XYZ firm if not for Karen’s interventions.

  22. Mfon Brendan
    Cohort 13
    Team 9
    In the case study shown
    There was no synergy or clear communication among the parties listed, there was no teamwork either. In a bid to achieve the goal at hand, John excluded William from the process
    John displayed inconsistency in professional conduct which did not comply with teamwork and inclusion.

    However Kareen on the other hand was meticulous to notice that the research had some loopholes
    She was able to constructively point this out to John.
    John acknowledged the report needed as suggested luckily the right engagement was achieved.

    It is worthy of note that professional conduct among team members is essential and fosters a good working environment and relationship.

  23. In this case study, it is evident that there cannot be team work which they successfully lack. Coming from a big and reputable firm with their years of experience is not enough if they are just two;intentionally didn’t add Karen because she is a newbie. In a project manager work, the team member should not exceed 15 but can be up to it and the more the number, the good the outcome of the project will be.
    Both the project manager and client agent which is john and Williams lack the moral principles which a general qualities to have under ethics. Principle of do’s and don’t. If they lack the moral principles then they will definitely lack values. In short they do not have organisation culture.
    The project manager which is john is obviously not making use of tools like Trello, kanban, mira and so on, because if he was Williams will not submit a report that supposed to be detailed before stipulated time.
    Constant communication was also missing
    Karen did a good job in bringing in organizational values and using constant communication to set things right. She definitely knows what she’s doing.
    Her inter personal relationship skills are on point.

  24. The main issue noticed there was lack of clear communication and teamwork which killed it there. communication and teamwork can’t be neglected and expect to get a good result

  25. They were a couple of issues in the case study, which are communication, team work, colaboration and transparency. There was no effective communication amongst them on the project they were going to work on i.e John, William and Karen.
    It’s important for professionals to effectively communicate their expectations and be transparent.

  26. In the case study, it is evident that the was issues with communication and teamwork.

    since this was a project that involved people from diferent oraganisations, it would have been nice if John had commicated the processes involved for them to achieve such a research report than believeing that John would have no issues with the report from a research he didn’t even conduct by himself. He underplayed the fact that teamwork was essential in this project.
    On the other hand, john would have insisted on conducting the research afresh and together if he was convinced enough that the success of this project stems from this particular stage of the project without fear of his request being accepted or declined.

    Karen was afraid of speaking up when she noticed something was wrong with a report that was determine the success of a project in her company. Thank God there was still time left for the second phase where she had to jokingly bring up the issue with the report John brought, if not, the project would have gone sideways and the reputation which had been her sole purpose of working in that company would have been tarnished.

    the ability to accept criticism and deal with issues helped save John and his company. for the fact that he was keen on listening to his junior concerning a project sucess rate showed he was a good manager.

  27. In the case study, communication is the first point of issues between the project manager teams involved. There was no effective communication on the project they were to work on and the role of each of them was not well-stated. It was expected to be teamwork but initially, it was not so particularly the step Williams took on behalf of the team without sharing his intentions. On the other hand, John was not pleased with the decision of his colleague but did not speak up being a newbie in the company forgetting that if the result was tragic, he would partake in the consequences. Karen’s approach through communication and collaboration brought about a good result by seeking help from other organizations. She was able to manage her displeasure and work with an open mind which helped to avoid future disasters that could tarnish the reputation of the company, having in mind this is one of the reasons she joined initially. Ethical conducts is important in making decisions and taking action on a particular project. However, teamwork, collaboration, good communication goes a long to execute a project successfully with minimal future errors.

  28. The major issues are working in ‘silos’ which shows the absence of team spirit, communication gaps and conflict of interests.
    The beauty of the whole thing is that they were able to work around confronting issues in an appropriate manner that would be help them to the next phase of the project.

  29. Oliyide Oluwatobi
    Cohort 13
    Team 10
    As a project manager , Ethics are principles that governs decision making, helps to build trust and good relationship with clients.
    In my organisation, as one of the emerging leader of 360° growth inititive our core values of standard and quality work and practices in a safe way has earned more client due to this value being seen at work in all our projects.

  30. As a project manager , Ethics are principles that governs decision making, helps to build trust and good relationship with clients.
    In my organisation, as one of the emerging leader of 360° growth inititive our core values of standard and quality work and practices in a safe way has earned more client due to this value being seen at work in all our projects.

  31. The three man team working on the project showed a lack of team spirit and communication with each other which are vital skills that must be adopted when working on a project.

  32. The major issues are working in ‘silos’ which shows the absence of team spirit, communication gaps and conflict of interests.
    The beauty of the whole thing is that they were able to work around confronting issues in an appropriate manner that would be helpful to the next phase of the project.

  33. In the team, William’s actions lacked team spirit when he independently tackled a task meant for the entire team. Not only did he go about it on his own, but he also opted for a cost-cutting approach that, in the end, proved to be unreliable.

    John, on the other hand, chose to keep his concerns to himself despite being disturbed by the unfolding situation. Internally, he pondered the potential positive outcomes of the results.

    In contrast, Karen approached the issue with a more open and collaborative mindset. Even though she initially jokingly pointed out the problem, she recognized the importance of a collective effort. When brainstorming with John didn’t yield positive results, she took the initiative to seek a third-party consultation and opinion. This decision ultimately led to the discovery of a significant solution to the problem.

    The contrasting approaches highlight the importance of effective communication and collaboration within a team. While individual initiative can be valuable, fostering an environment where team members openly share concerns, brainstorm collectively, and even seek external input can lead to more comprehensive and successful problem-solving.

  34. Joh showed a lack of commitment to work and poor time management by beginning this task in a new environment with a personal tour for the first day. William also showed poor ethics by writing up this engagement without properly communicating and working with the clients.

    Karen and John, through good teamwork and open communication, ensured that the wrong assignment was not submitted and another company was engaged to take up the task, protecting their reputation. I saw appropriate communication, teamwork, and collaboration.

    Chijioke Obioma, Team 5, Cohort 13

  35. The issues identified in the case study is the absence of Team-work, spirit, collaboration and and Lack of proper communication from the project manager to his team members.

  36. These scenarios raise several difficulties in professional conduct, including a lack of teamwork and spirit, an incorrect grasp of how things are done in other countries, and an equal opportunity between John and William.
    But thanks to Karen’s effective communication skills, this was handled. It should be mentioned that John showed Karen a good spirit of listening as well.

  37. Issues identified in the scenario.
    In the case of John and Williams there was no communication. As a good project manager communication is key and very essential. You work with a team and not alone, and no matter your years of experience communication is very important. John had to ignore the act of Williams and also at the end John and Karen had to involve their friends and colleagues to get ideas too. This shows that team spirit and communication is very important as a project manager.

  38. The issues I identified after going through the case study are:

    1. Absence of team-work spirit & collaboration mindset between John and Williams.

    They were obsessed with doing things their own way which is very wrong.
    Everybody’s opinion matters and a good project manager should always find a way to include their team members’ ideas into any project.
    This would let them know that they matter.

    2. Lack of communication.

    I feel they didn’t see the need to communicate. They just wanted to put the idea out there for people to just accept it and move on.
    This happened because “there’s no team spirit”.

    A good project manager should always communicate with their team members to carry them along.

    On the other hand, Karen and John communicated perfectly. Karen was also able to put herself into John’s shoes. That’s one thing a project manager must learn to do.

  39. What I actually notice is that team members should believe in themselves by asking each other their point of view.Lack of communication would have affected that project, but they were able to sort it out.and that leads to the solution of the problem they are facing

  40. Lack of proper communication and transparency skills between William and John
    Karen ,however, displayed emotional intelligence and critical thinking. Karen and John worked together as a team to find solutions and risks management to the problem. Karen also collaborated with the other team members.

  41. What I saw as an ethical issues is lack of stated value or for conducting the affairs of the organization, they worked base on assumptions which is really not good.
    With good communication individual roles would be well drafted.

  42. Acting Ethically – Review of the case study.
    — issues professional conduct:
    lack of team work, good communication, transparency and focus.
    — Profession conduct displayed:
    communication
    team work
    risk assessment
    ethical practices
    moral principles
    engaging stakeholders

    William ignored team work practices and communication, kareen weighed her opinion against her job and John went off fucus, took pleasure time but after kareen display good ethic & thinking they were able to resolve the issues about the project report.
    As a project manager, ethical practices plus good decision with correct communication, collaboration and team work can resolve most project problems.

  43. The case study gave us an opportunity to understand that team work is the ultimate. Karen had a strong emotional intelligence which she applied and being young in the organization she does not want to hurt anyone feelings and she able to know when to express her views without creating a fault line. At the beginning of the project, they all had communication challenges but they were able to overcome it and pull through together.

  44. Ethically, Williams should not have conducted an engagement program without John, that was a key determinant of their next steps.

    Karen was smart enough to understand the impact of her critical review on John’s emotions which could ultimately affect her ability to work effectively at XYZ.

    She was diplomatic in handling the situation. They also infused a lot of problem solving by creating challenges to test the results they had.

  45. Review of Case Study:
    Stakeholder engagement at inception of project
    Collaborations and integrating all stakeholders and receiving feedback.
    Effective communication and ensuring Teamwork between all team members.
    Deploying ethical standards by all stakeholders and upholding organizational standards.

  46. Karen was emotionally intelligent enough to have considered William’s feeling if she sincerely told him about the report.

    However, she soon diplomatically approached him and went the extra mile of conducting a research to address a problem she had identified.

    So, problem solving skill, diplomacy were resident in this.

  47. the case study of acting ethically, there was lack of communication and collaboration between among the team, which is not suppose be so, Williams believes he can do it by not listening to john contribution.
    Karen was afraid because she was still on probation stage, there should have been a room of discussion and deliberation concerning the execution of the project.

  48. There was lack of communication and collaboration from Williams side,he didn’t communicate to his team members properly.
    John an experienced project manager decided to put pleasure before work.
    Karen was unable to express her opinion due to fear that she was on probation,but the critical thinking which she later showed helped them in problem solving.

  49. Issues of professional conducts:
    Lack of communication and collaboration on Williams side….He refuse to communicate properly to John of his own idea and thereby blindsided John.
    Lack of Transparency: Williams was not open with John and put the project at risk by neglecting the initial plans by John.
    Lack of focus: John lost focus of the project by not getting into the work immediately but decided to be lost by his love for the city.
    Karen hesitation in expressing her point of view in the beginning of the project by not pointing out John’s inadequate which can cause a waste of time.

    Skills used in bringing solutions

    Critical thinking: Karen demonstrate her thinking skills when it matter the most by questioning the validity of thr report and recognising the risk at the face value.
    Communication and collaboration: Karen ability to communicate with John and brainstorm a way out of the jam they are in, prove important. They are able to seek information from independent researchers and bring solutions .
    Understanding your team and way of approach play a vital role, because Karen understands John and knows the perfect way to point out his inadequacy and also point out their core values as a company.
    Problem solving skills : Karen ability to solve problem by looking inward and researching for a way round a problem is an important skills for a project manager.

  50. In this scenario, several instances of professional conduct are highlighted. Firstly, John demonstrates professionalism by seeking to understand the local context and expectations of his overseas counterpart, William, despite initial setbacks. He maintains composure and seeks clarification when faced with unexpected information, showing adaptability and a commitment to effective communication. Secondly, Karen displays professionalism by recognizing the potential risks of accepting the initial engagement report at face value. She engages in critical thinking and collaboration with her colleagues to address the issue constructively, prioritizing the long-term reputation and success of the firm over short-term discomfort or conflict. William on the other hand displayed unprofessionalism by not being transparent with John about the process of getting the report.

    The skills employed to integrate ethical considerations into the decisions made by the individuals involved include communication, critical thinking, and collaboration. John’s ability to communicate effectively with William and his team, despite cultural differences, allows for a constructive dialogue that ultimately leads to a more thorough engagement process. Karen’s critical thinking skills enable her to identify potential issues with the initial report and to explore alternative solutions, demonstrating a commitment to ethical decision-making. Additionally, her collaboration with John and other colleagues reflects a team-oriented approach to problem-solving, which is essential for navigating complex ethical dilemmas in a professional setting.

  51. William demonstrated a lack of communication and made a choice without consulting John. Karen exhibits critical thinking skills by challenging the legitimacy of the engagement report and understanding the risks of taking it at face value. She does a thorough examination of the situation and analyzes the larger ramifications for the project and the firm’s image. John, a seasoned project manager, elected to put pleasure before work by going on a country tour rather than conducting his due diligence from day one.

  52. There was lack of proper communication between William and John and this can affect the outcome of their project negatively. They need to work as a team to better manage their project and deliver the expectations of the organization.

  53. on Williams side, there was lack of communication, lack of transparency.
    Karen and John displayed critical thinking, team collaboration, and communication, which are critical attributes of a project manager.

  54. Due to the rift between jon and Williams there was no proper research and this is linked to ethics.
    furthermore, there was the issue of unison of purpose. Williams went on to hold a meeting without John and the consequence was a very shabby report.

    John lost focus, was carried away with the aesthetics of h>s new environment forgetting that it shou)d be business before pleasure.

    William, though a people’s person, was never a team person.

    Karen on her part, was diplomatic in approach to the problem, she understands the ethics of the company(of course, that’s why she came in on board) She understands the personality of John so well and caring for her job, she applied some emotional intelligence to carefully insinuate her point of view to John. this worked the magic and gave John in to open the communication line.

    Skills used to resolve the problem.
    communication
    collaboration
    ethics
    conflict resolution and
    emotional intelligence

  55. There is lack of communication and teamwork between Williams and John over the project. Williams could have been honest with John.
    Lack of ethical conduct on Karen’s part cause she couldn’t express her opinion over fear of probation, until there was a communication between herself and John which allows them to reach an agreement and also look into solution to their problems

  56. According to this case study that focuses on ethical behavior.
    * William displayed a lack of communication and went ahead to take decision without communicating with John.
    * Karen initially on the other hand did not talk about her point of view because she was afraid not to offend John but her critical thinking which she showed later was very vital to the problem.

  57. Key themes highlighted in this case study encompass:

    1. Lack of Non-disclosure: William orchestrated an engagement with significant procedural deficiencies, leaving John uninformed and feeling unsettled. Maintaining transparency is crucial in professional environments, necessitating open communication regarding methodologies and findings to foster trust and alignment.

    William’s actions raise a red flag regarding the suitability of potential partners for collaboration.

    2. Analytical Insights and Thoroughness: Despite her limited experience, Karen exhibits critical thinking and meticulous attention to detail by verifying the accuracy of the report, upholding ethical standards.

    Problem-solving and collaboration skills demonstrated by Karen and John are fundamental attributes of effective project managers.

    3. Prompt Initiatives: When faced with an issue and unable to reach William, Karen promptly conducted research and proposed engaging a global research firm to scrutinize the findings of the engagement report.

    Identifying and addressing loopholes, which pose potential risks, is essential before progressing to the next phase of the project or considering discontinuation.

  58. William lack good communication skill aand decided to take decisions without properly calling john to hear and Karen initially did not say her point of view because she was afraid that john may be upset but she later showed critical thinking which is very vital in problem solving.

  59. Issues featured in this case study include:

    Lack of transparency. William planned and conducted an engagement with majorly unsatisfactory procedure, a thing John was not informed about. This looked a time boom and scare to John. It’s important in professional settings to communicate openly about methodologies and findings and mostly importantly moving at the same pace with utmost openness.
    Willian’s action is red flag at the start of the potential partner they look forward to working with.

    Critical thinking and attention to detail: Despite the limited experience, Karen demonstrates critical thinking and attention to detail skills by second checking the truthfulness of the report. Some things are just too good to be. This is more less the importance of feasibility studies before onset a project.

    Problem solving and collaboration skills manifested by Karen and John are key attributes of project managers. A problem had happened and John couldn’t get back to William, so Karen was quick to research and suggest a global research farm that could challenge the findings of the engagement report. Better loopholes were noticed and guess what they will decide on how to address those risks before they decide to get to the next stage of the project or advise not to continue with the project.

  60. William displayed a lack of communication and went ahead to take decision without discussing with John. Karen initially did not express her point of view because she didn’t want to offend John but she later showed critical thinking which is very vital in problem solving.

  61. Issues of professional conduct featured in this scenario include:

    Lack of transparency and honesty: William’s decision to bypass the planned engagement program and instead rely on pre-existing data without informing John reflects a lack of transparency in the process. It’s important in professional settings to communicate openly about methodologies and findings.
    Potential conflict of interest: There’s a potential conflict of interest in William’s decision to quickly finalize the report and arrange a photo-shoot at a local charity favored by the survey researchers. This could suggest a bias towards maintaining positive relationships rather than prioritizing the accuracy and integrity of the project’s findings.
    Skills used to bring ethics into decisions by the people involved:

    Critical thinking: Karen demonstrates critical thinking skills by questioning the validity of the engagement report and recognizing the potential risks associated with accepting it at face value. She engages in thoughtful analysis of the situation and considers the broader implications for the project and the firm’s reputation.
    Communication and collaboration: John and Karen engage in open communication and collaboration to address the ethical concerns surrounding the engagement report. They discuss the potential risks and implications, weigh different courses of action, and ultimately work together to find a solution that prioritizes integrity and client satisfaction.
    Problem-solving: Karen demonstrates problem-solving skills by researching potential solutions to the ethical dilemma and proposing a strategy to verify the accuracy of the engagement report. She identifies a reputable global firm that can provide an independent review, facilitating a resolution to the ethical issue at hand.

  62. Diligence and over sighting are essential ethics responsibility as a project manager and John lacked these qualities as a project manager, while Williams lacked good communication skill and transparency to relate his own view so it became a problem for them both, but thankfully Karen was able to manage the situation by
    Improved communication between John and Karen.
    Conduction independent research by XYZ due diligence.
    Upholding the companies integrity and core values which is knowledge of the niche.
    Negotiating a Win-win result outcome for both parties involved.
    Onaivi fidelia ozavize
    Team 10

  63. There were lack of communication,Interpersonal relationships as it shows the underling people under the project manager are reluctant to come forward and share their opinion

  64. John, as a project manager, should have prioritized due diligence over sightseeing, as it is an essential ethical responsibility. However, he failed to do so.

    William, a key stakeholder, leveraged his knowledge and prior relationships to create a report based on assumptions rather than working with the stakeholders to get the most accurate information. This is unethical behavior and could be seen as cutting corners.

    Karen held back her opinion about the report, despite having good reasons to be critical. She may have been hesitant to speak up because she didn’t want toappear to be “outshining” John. However, this lack of transparency was not in the best interest of the team.

    After the first week, John displayed excellent communication, active listening, and collaboration skills by listening to and incorporating Karen’s feedback. This led to a better outcome for the client, as well as for the project as a whole. Karen’s research, communication, and collaboration skills were instrumental in achieving this positive result.

  65. 1) John as a seasoned project manager chose in this instance to put pleasure before work by going on country sight seeing rather than doing his due diligence from day 1.
    2) William as a stakeholder capitalized on his knowledge and prior relationship with the people to generate report based on his assumptions rather than having to engage the stakeholders as mandated which by implication is “cutting corners” and that is unethical behavior.
    3) Karen holding back her opinion despite seeing reasons to be critical about the report by asking the right questions but for fear of being seen as “trying to outshine your boss” decide to keep her opinion to herself which not helpful for the team.

    In the week that follows, John displayed active listening , collaborating and communication skills when he seeks and allowed Karen to voice her opinion and even listening to her suggestion to collaborate with a bigger firm who are more experienced in that line of project. That gave Karen the room to utilize her research, communication and collaborating skills in a manner that delivered the desired result for their client.

  66. Cutting Corners by William:

    Hold a one-on-one meeting with William to discuss the importance of adhering to company policies and ethical standards.
    Provide additional training or resources to help William understand the consequences of cutting corners and the importance of quality work.
    Implement regular quality control checks to ensure compliance with standards and identify any instances of cutting corners early on.
    No Due Diligence by John:

    Provide John with training or resources on conducting due diligence and research effectively.
    Assign a mentor or experienced team member to guide John through the due diligence process and provide feedback on his work.
    Implement a review process where John’s due diligence findings are double-checked by another team member to ensure accuracy and thoroughness.
    Lack of Communication and Transparency between John and William, Initial Fear of Having Difficult Communication with John by Karen:

    Facilitate a meeting between Karen, John, and William to openly discuss communication challenges and concerns.
    Encourage Karen to express her fears and concerns about communicating with John in a safe and supportive environment.
    Provide communication training or workshops to improve Karen’s and John’s communication skills and foster transparency within the team.
    Implement regular team meetings or check-ins to ensure ongoing communication and transparency among team members.
    Assign a mediator or facilitator to help resolve conflicts and improve communication dynamics within the team.
    Encourage open and honest communication by setting a positive example as a project manager and providing regular feedback and support to team members.
    Upholding the Company’s Integrity and Core Value, Negotiating a Win-Win Outcome for All Parties Involved:

    Ensure that all project decisions and actions align with the company’s values and core principles.
    Encourage collaboration and brainstorming sessions to find creative solutions that benefit all parties involved.
    Foster a culture of negotiation and compromise where team members feel empowered to voice their concerns and contribute to finding mutually beneficial solutions.
    Recognize and reward team members who uphold the company’s integrity and demonstrate strong negotiation skills in achieving win-win outcomes.
    By implementing these actions, project managers can effectively address the identified issues and leverage the skills employed by team members to overcome challenges and achieve project success.

  67. The issues identified were:
    1. Cutting corners by William
    2. No due deligence by John
    3. Lack of communication and transparency between John and William, initial fear of having difficult communication with John by Karen.

    The skills employed were:
    1. Improved communication between John and Karen
    2. Conducting independent research by XYZ (due diligence)
    3. Upholding the company’s integrity and core value which is knowledge of the niche
    4. Negotiating a win-win outcome for all parties involved.

  68. William threw professional ethics to the wind, trying to cut corners, to me he was unprofessional but Karen had an eagle eye, was able to spot the lapses and she put things straight

  69. Williams wanted to throw professional courtesy under the bus for familiarity sake. for him, this is how it has been so why the engagement instead of time wasting?, forgetting that things and time change and the engagements with the locals can make them identify possible problems that may affect the project which will aid their search for solutions earlier. However, Karen’s communication and problem solving skills played a good role in ensuring no conflicts while providing solution.

  70. John and Williams had lack adequate communications and Williams isn’t ready to be transparent with john probably to have upper hand over him but all thanks to Karen.

  71. John and Williams had a communication problem and that would have really messed the whole situation up but thank God for Karen that came in later at the end after she has seen the lapses John could have caused. I believe Karen did so well because she cared about her co worker esteem and was still able to call his attention to his mistakes.

  72. From the scenario, I think there was lack of communication and transparency on John and William part. John almost broke the ethics of the project by accepting William result but Kareen had to talk about it at the end of the day even though she was skeptical at first on how John will react. She been able to voice out helped in proffering solution by getting the properly result needed and thereby keeping the ethics and integrity of the organization.

  73. The issues here are failure to adhere to ethical standard and the company’s values on the part of John. Being an experienced project manager, he allowed himself to be easily carried away by the adventure of the locals and the belief that there assessment is perfect rather than taking it upon himself to verify every segment of the exercise himself. These led him to making a poor judgement and failing to take note of possible threats and risks in the project. Also, Williams on his part is only concerned about getting result irrespective of whether the result is right. This can be deduced as a lack of effective communication, agreement, and failure to uphold the ethical standards and values of the organization he represents. As for Karen, having spotted that the report is too true to be true, she could have immediately called the attention of John but was reluctant to step on toes due to the fact that she was playing safe with her job, and cared more about stepping on toes rather than putting the organization first.
    However, Karen was able to communicate with John outside the work setting the following week in order to detect and rectify the possible risks and threats to the project after brainstorming with other colleagues and identifying a local firm to review the project.

  74. From the scenario, I think there was lack of communication and transparency on John and William part. John almost broke the ethics of the project by accepting William result but Kareen had to talk about it at the end of the day even though she was skeptical at first on how John will react. She been able to voice out helped in proffering solution by getting the properly result needed and thereby keeping the ethics and integrity of the organization.

  75. There was lack of communication between John and Williams.
    This lack of communication made John feel that the work should be done at a faster pace, while Williams was relaxed because he had done the task without telling or consulting John.
    Karen and John had great skills of communication and collaboration and negotiation which was beautiful.

  76. From the case study I could pinpoint that William wanted a faster communication from John and when he didn’t get it he went ahead to get information online. Though this information would not be 100% verifiable with was was actually on ground. John would have gotten a better information and statistics if not for William interfering in the process. On the other end Karen stepped in to provide a solution to the information provided by William which was too good to be true.

  77. Well, from the case study there was a bit of clash of opinion between the parties, John obviously felt the work should be done at a much more faster pace while William seemed relaxed only because he had carried out the task without even consulting John at all, while Karen felt that John could have done a better jib with the research.
    The above conflict was solved through efficient communication, patience and research. If Karen hadn’t communicated her views to John they wont have seen the problem and if John hadn’t been patient with Karen they also won’t have progressed. Finally, Karen’s research only proved to be more effective as this helped solved their pressing problem

  78. Lack of communication between John and William was a very big vacuum among them, and this can bring lack of trust between them. Karen on the other hand, while trying to protect her few months old employment was not being honest, hence was not really expressing her feelings. this can cause a very big setback with the project at hand and the firm might run a risk of losing the project or not meeting up the the deadline.

  79. After reading through the passage I feel what transpired between the 3 of them was lack of communication, trust and transparency

    John as Pm was happy to work on the new project

    While William as an old member of the organization thinks he can do the project alone not carrying John along just to present the result to him… And Karen as a newlh acquired staff was on a neutral group doesn’t want to hurt John feeling and they both collaborated to achieving the said goal of the project.

  80. Lack of communication and transparency could be a strong barrier in carrying out effective tasks as a project manager. I also observed lack of good moral principle.

  81. acting with honesty and integrity, and acting within your capabilities.
    Karen and John dealt with these issues because their skills enabled them to perform coherent actions

  82. John as a PM was really excited about the new project as it’s an opportunity to learn more and get feedbacks necessary for the next phase but Williams on the other hand failed to communicate with John and proceeded to carry out the project and presenting him with the result, he thought he was making it easy for John but John didn’t feel that way because of his ethics. Keren on the other hand was excited to work for the brand and at that didn’t want to point out the inconsistency she observed. On meeting John, Keren was able to figure out that he wasn’t so pleased with the result and the communication made Keren and John to compromise and come up with a solution for the project and in the end they were able to reach a solution

  83. At the first scenario, it was observed that mutual respect and considerations were lacking as there was no clear communication between John and Williams which made John look unaware of certain things within the project that William had information about. As a project team, sharing information respectfully is key to avoid distrust and disharmony within the team.
    There should be an open avenue for constructive criticism and solutions within team. Karen need not be afraid of airing her opinion due to the fear of rejection or delayed probation. She can communicate respectfully without harming anybody or the project.

    I observed collaboration with local firm, search for knowledge and individual contributions as valuable assets. Communication played a key role during the collaboration

  84. Issues
    There is no communication and also lack of transparency between Williams and John concerning the project
    Lack of ethical conduct on Karen’s part cause she couldn’t voice out her opinion for fear of probation and unfriendly work environment and she was just working for the organization base on it’s reputation

    Skills
    Proper communication between Karen and John which allows them to reach and agreement and also look into solution of their problems

  85. Issues of professional misconduct that I observed
    -lack of transparency and openess in the part of Williams withhold information from John

    -lack of good value and moral principles in Karen who decided to give a blind eye to challenging the integrity of the report.

    Skills employed in bringing ethnic into decision making as seen in the senerio are honest communication and collaboration.

  86. Issues of professional misconduct that I observed
    -lack of transparency and openess in the part of Williams withholding information from John.
    -lack of good value and moral principles in Karen who decided to give a blind eye to challenging the integrity of the report.

    Skills employed in bringing ethnic into decision making as seen in the senerio are honest communication and collaboration.

  87. > Issues of professional conduct featured in this scenario:

    Not being open: William withhold information about the engagement program which results to John raising concerns about transparency and honesty in communication.

    Lack of Ethical trait demonstration: Karen’s hesitate to challenge the integrity of the engagement report due to concerns about her probation period highlights an ethical dilemma.

    > Skills explored in bringing ethics into decisions:

    Communication and Collaboration: John and Karen engage in open communication to address the ethical concerns surrounding the engagement report. There was collaboration to assess the risks and explore potential solutions which eventually leads to teamwork.

    The case study shows the importance of ethical conduct in project management and the required skills to navigate complex ethical challenges best.

  88. John was very ethical and understands the value of communication in project management which helped them solve their challenge although williams was not comfortable.
    Karen was just ok working for he company because of it reputation but played a vital role by giving john her honest opinion there by helping him to takcle the challenge. HONEST COMMUNICATION.
    Williams was so unethical about the whole thing acting all knowing and all experienced , which is bad for the project.

  89. In the course of executing the project: Williams was unethical, John’s ethical approach made them identify the risk and challenges involved although Williams was not comfortable with it.

    Karen on the other hand was attracted by the company’s reputation to gain more experience.

    John understand the role of communication and that has solve the problem effectively.

  90. According to the article, William was unethical in the course of executing the project.. As an experienced project manager, John identified the risk with that approach and was uncomfortable with it.

    However, an ambitious Karen is enticed by the focus and reputation of the XYZ company. She wants to ride its culture to gain as much experience as possible, hence she is willing to hold difficult conversations with John to avert the risk of Williams’ “all very fine” work.

    As an experienced project manager, John understands the role of communication in solving problems. He listens to Karen’s arguments and incorporates them into delivering the project with minimal risk.

    This is proof that in Project Management, communication gets the job done.

  91. william wasnt much of a team person and lack integrity which isnt a great and healthy one for a project, yes they could have delivered the project early and on time but it will lack integrity as it wasnt something original that they worked on by themselve. good john was a great manager with integrity and honesty and karen was able to have the difficult conversation which lead them to not just going with the flow which would have cost them the future of the project and thier firm. at the end they were able to get the right result through effective communication and collaboration.

  92. Issues of professional conduct featured in this scenario:

    Lack of Transparency: William’s decision to withhold information about the engagement program results from John raises concerns about transparency and honesty in communication. By not informing John about the completed engagement program and the availability of results, William undermines trust and collaboration between the two parties.

    Ethical Dilemma in Reporting: Karen’s hesitation to challenge the integrity of the engagement report due to concerns about office dynamics and her probation period highlights an ethical dilemma. She faces pressure to maintain a positive relationship with her colleagues while also recognizing the importance of accurate and unbiased reporting for the project’s success.

    Skills used to bring ethics into decisions:

    Critical Thinking: Karen demonstrates critical thinking skills by questioning the validity of the engagement report and recognizing the potential risks associated with accepting it without scrutiny. She critically evaluates the situation and considers the ethical implications of her actions.

    Communication and Collaboration: John and Karen engage in open and constructive communication to address the ethical concerns surrounding the engagement report. They collaborate to assess the risks and explore potential solutions, demonstrating effective teamwork and problem-solving skills.

    Ethical Awareness: John and Karen exhibit ethical awareness by recognizing the importance of maintaining integrity and ethical standards in their work. They acknowledge the potential consequences of accepting a flawed report and prioritize ethical considerations in their decision-making process.

    Resourcefulness: Karen demonstrates resourcefulness by proposing a solution to address the ethical concerns raised by the engagement report. She conducts online research to identify a reputable firm that can provide an independent review of the report, showcasing her ability to think creatively and find alternative approaches to ethical dilemmas.

    Overall, the scenario illustrates the importance of ethical conduct in project management and the skills required to navigate complex ethical challenges effectively. Critical thinking, communication, collaboration, ethical awareness, and resourcefulness are essential skills that enable individuals to uphold ethical principles and make ethically sound decisions in professional contexts.

  93. My take from the case study is that:

    William wasn’t a team player; he had some sort of unlaying selfish interest, He didn’t carry John who is the project manager along and just brought a report that wasn’t so clear for him to work with.

    John was a good project manager, he understood that he needed to get straight into
    the work and learn how the program would be organized. He also shared his concerns about William and the report he gave to Karen and other team members. Due to his ability to communicate, a solution to the problem was found and he worked with the team to solve this underlying problem that could have resulted in a failed project

    Karen was able to sense some sort of problem with the initial report brought by William which was handed to her by John. She knew that it was too good to be true, but she was more concerned about her position in XYZ that she was willing to just go with the flow and say nothing. This was not a good call as it could have cost them the project. However, she was later helpful to John by working hard to find the solution to the problem through research.

  94. John exhibited a core value of integrity and honesty by not going along with William’s suggestion of formulating data. William lacks integrity and honesty, and he isn’t a good communicator and a team player. Karen at first, wanted only what was best for herself but not the project which was a selfish act, but she came around. There was a healthy collaboration, negotiation and communication between John and Karen which helped them resolve the issue and complete the project.

  95. William was unethical in executing the project. Filing out data without going to the field is bad for the professional’s credibility. As an experienced project manager, John identified the risk with that approach and was uncomfortable with it.

    However, an ambitious Karen is enticed by the focus and reputation of the XYZ company. She wants to ride its culture to gain as much experience as possible, hence she is willing to hold difficult conversations with John to avert the risk of Williams’ “all very fine” work.

    As an experienced project manager, John understands the role of communication in solving problems. He listens to Karen’s arguments and incorporates them into delivering the project with minimal risk.

    This is proof that in Project Management, communication gets the job done.

  96. there is an excellent communication ,between john and karen which helped them to work as a team in the project while Williams isn’t a team player

  97. Karen and John had great skills of collaboration and negotiation… While Williams is not willing to face his difficult challenges, also they exhibited a healthy work relationship and ethics for a good project manager, most interesting was the constructive criticism of William’s report, and the ability to provide solutions even before any eventuality.

  98. john and Karen exhibited a healthy work relationship and ethics for a good project manager, most interesting was the constructive criticism of William’s report, and the ability to provide solutions even before any eventuality.
    As for William, i believe, he’s assumed experience got the better part of him, without carrying out a due diligence report.
    overall, i think, john and Karen, should try to make William see reasons when ever they have doubt as to what he’s doing, and William should be open to change and continuous learning. you cant know all, change is ever constant.

  99. Alot of skills were in play here , to point out a few;
    Ability to criticize without raising dust and the ability to recieve critics as well. The willingness to unlearn and relaern

  100. The three characters were good team players and easily communicated with each other and had relevant conversations
    Willam gives priority to feedbacks.

  101. John is a man of principles and values.
    After he found out the expected meeting with stakeholders will not happen… He acted professional by accepting the results drafted by Williams… He proceeded to his firm and ask for an honest opinion from his new staff Karen.
    Karen on the other hand consulted with her colleagues…. At the end they got a solution that didn’t bring friction between them and William.

    So much lesson learned.

  102. John and Karen displayed good communication skill. John is very very professional and ethical in his approach but Williams on the other hand want to cut corners since he’s a stakeholder.
    It’s great that John and Karen sought for other colleagues ideas in solving the problem at hand land were able to come up with solutions.

  103. William is probably used to cutting corners and know how to talk himself out of situations as a people’s person. But John needed things to be done on the up and up, therefore wasn’t comfortable with William’s approach.
    Karen being a newbie didn’t quite know how to fit in. But once she and John were able to talk and she had a better understanding of what was at stake, she was instrumental in them finding a solution.
    Lesson learnt is the need to act ethically even though a stakeholder wants to cut corners. Acting ethically is good for both present and future image.

    Some of the issues of the professional conduct I identified were;
    *Values – William did not act in accordance with the organization’s values which got them a strong reputation in the first place.

    *Code of conduct- William did not conduct himself in the proper way as he acted in defiance to John’s process and input. Willam also did not apply moral principles that should have made him know that cutting corners will harm in project in the future.

    And some of skills used to bring about these ethics were Good Moral principle and dealing with difficult decisions.

  104. Some of the issues of the professional conduct I identified were;
    *Values – William did not act in accordance with the organization’s values which got them a strong reputation in the first place.
    *Code of conduct- William did not conduct himself in the proper way as he acted in defiance to John’s process and input. Willam also did not apply moral principles that should have made him know that cutting corners will harm in project in the future.

    Some of the skills that were used to bring ethics into play were;
    *Dealing with difficult decisions – now John did accept the report from William but head to make the difficult decision to accept a new perspective from Karen and contact the local firm to get the right information.
    *Moral principles – made Karen and John to act the right way concerning the report even though they could have turned a blind eye to it and faced the risk of damage to the project and the company’s reputation.

  105. Karen and John had great skills of collaboration and negotiation… While Williams is not willing to face his difficult challenges

  106. Williams lacked the ethics of working on such an environment as he seemed to be a smooth talker in getting himself out of difficult situations… John and Karen were dedicated to bonding collaboratively to achieve the Desired outcome and working as a team by involving others and fine tuning ways to objectively get better results. Ethically in all spheres of life’s endeavours, integrity cannot be a virtue if one isn’t honest.

  107. William is used to cutting corners and probably know how to talk himself out of situations as a people’s person. But John needed things to be done on the up and up, therefore wasn’t comfortable with William’s approach.
    Karen being a newbie didn’t quite know how to fit in. But once she and John were able to talk and she had a better understanding of what was at stake, she was instrumental in them finding a solution.
    Lesson learnt is the need to act ethically even though a stakeholder wants to cut corners. Acting ethically is good for both present and future image.

  108. John had to accept the misbehavior of William who was the manager of the Client/Sponsor of the project.

    Karen and John had great synergy. They used the skills of collaboration, seeking the opinions of their colleagues to help bring a wider perspective as well as listening.

    Honesty and integrity were crucial to the survival of the venture.

    1. John was reserved and composed. Karen and John had great team spirit and collobatorative synergy in acheiving good project success. They employed the use interactiveness, collaboration, seeking the opinions of their colleagues to widen thier project understanding towards achieving a good result.

      William didnt show a good team spirit, being a man of the people, he believed he needed no one idea to achieve the expcted result. Sadly, a chain is only as strong as its weakest link.

  109. Communication is lacking, dishonest, lack of transparency and team work is not effective..
    William ethics os poor believing he knows it all and how the feedback is handled by John is poor.

  110. Some of the issues in this scenario have to do with dishonesty, lack of transparency, selfishness, cheating and taking shortcuts to quickly achieve a result. It can ruin a hard-earned and built reputation in a very short time, and destroy not only a project, but a career. Hence the importance of having very strong values and sticking to them against all odds and despite the challenges.

  111. There’s poor communication and lack of engagement with people who are most likely with the innovative solutions (John and Karen). Meanwhile William is used to the traditional approach of the firm but the firm just got their first overseas job which would take innovative solutions to handle and get the best result for the first. People like John and Karen think outside the box, they even sought for opinion from friends, these are the people I would like to work with in my team because they already saw the risk ahead before hand,the fact that it sounded pretty, doesn’t mean it would end pretty. Kudos to John and Karen at the end of the day it’s a win-win thing for the firm.

  112. Firstly, William acted like he knew it all and can work on it without the help of John by getting bck to John after receiving feedback from his team..John ethics in this scenario was poor…

    Secondly, communication, and continuing professional development was really helpful to bring ethics into decision..

    Communication in such a way that John and Karen were able to discuss on how the project will be done and continuing professional development in such a way that they were able use there professionalism to bring balance and build the project.

  113. Standards shouldnt be comprised no matter who in involved.Project management is all about risk and reputation. Jane knew what was happening but was afraid initially.Everyone had a suspucion but because of some interests we keep mute.

  114. John and Karen both had an intensive problem which was compromising thier standards. William wasn’t being honest.

    And Karen should have had boundaries. There is a difference between relationship and work.

  115. Firstly, William had breached the professional conduct of Engagement, Honesty, Integrity and Reputation on the project team.
    John and Karen tried to compromise the ethics and standard of the firm due to William’s breach of conduct but later made a reverse using their communication skills and skills of ethics/standards of the firm to make sure the reputation of the firm is maintained.

  116. Effective communication and collaboration if implemented in the first instance would have averted the errors they later nudged.

    However, friendship and relationship should not make organizational goals/projects suffer as seen in Karen and John’s first instances.

  117. First of all, proper planning and good communication would have helped John know Williams would start off on the first day, if he had known, he wouldn’t have done the tour on the first day.
    Williams, on the other hand should have used better communication and a good team spirit.
    Karen’s fear of being on probation hindered her from communicating, but it was good she later spoke about it – Team management skills.
    John’s ability to go through with Karen showed good leadership skills.

  118. First of all, proper planning and good communication would have helped John know Williams would start off on the first day, if he had known, he wouldn’t have done the tour on the first day.
    Williams, on the other hand should have used better communication and a good team spirit.
    Karen’s fear of being on probation hindered her from communicating, but it was good she later spoke about it – Team management skills.
    John’s ability to go through with Karen showed good leadership skills.

  119. Exemplary professional conduct shines through in this scenario as Karen and John demonstrate exceptional critical thinking and problem-solving abilities. They meticulously evaluate the risks and rewards associated with disputing the opinion research report, employing their problem-solving acumen to navigate this complex dilemma. John’s receptiveness to various perspectives significantly aids the company in charting a course through this challenging situation.
    The scenario underscores the significance of effective communication, seamless collaboration, constructive feedback, critical thinking, and robust research and analytical skills. These competencies synergize to propel the team towards resolving intricate issues and achieving optimal outcomes. Through adept communication and collaborative efforts, the team harnesses diverse perspectives to inform their critical thinking process, facilitating well-informed decisions and fostering innovation.

  120. From the given scenerio, lack of communication and team work on the part of Williams would have jeopardize the project, likewise Karen’s initial take of not telling John what she was thinking. Karen’s subsequent actions exhibited a high level of professional conduct i.e communicating with John.Her actions displayed the bed rock of any successful project, which are communication, research, negotiation and team work.

  121. 1) professional conduct highlighted in this scenario?
    Critical Thinking and Problem-Solving:
    – Karen and John engage in critical thinking to assess the risks and benefits of challenging the opinion research report. Their problem-solving skills come into play as they navigate the dilemma and explore alternative solutions to solve the problem. John’s openness to ideas has really help the company to get navigate the dilemma.

    2) Effective communication
    Collaboration
    Feedback
    Critical thinking
    Research and analytical skills

  122. It’s important to note that collaboration, communication and team work, critical thinking, feedback management are essential in project management.

  123. The case study explains that;
    Communication is key, and not just communication but EFFECTIVE COMMUNICATION
    Also collaboration and critical thinking should be a part of our managerial experience

  124. The case study points out serious issues that would have affected the project negatively. It was great Karen mastered the courage to face the elephant in the room and John took on the matter to rectify it.
    William poses serious ethical issues that would cost the project a big deal. Overall, themes of honesty, code of conduct, decision making, integrity and professionalism are well seen.

  125. Effective communication amongst team members is important. Critical thinking, and collaboration in project management.

  126. Overall, this scenario highlights the importance of ethical decision-making, effective communication, critical thinking, and collaboration in project management. By prioritizing integrity, transparency, and professionalism, the team at XYZ is able to navigate ethical challenges and ensure the success of their projects.

  127. NETWORK with necessary stakeholders.

    FEEDBACK from meetings which help to identify loopholes.

    Intentional COLLABORATION with teammates and external persons that helps to reach out for better information.

    Clear unbiased COMMUNICATION among teammates.

    A healthy brainstorming (REVIEW) of the achievement made so far.

  128. William acted unprofessionally and demonstrated miscommunication and a lack of integrity. John initially shows a lack of courage to question William’s unethical and unprofessional act for fear of losing out on the project. He sort of compromised his integrity and transparency which were the hallmarks of the company’s acclaimed reputation. Kareen also on the mere assumption that John might take her criticism personally was disquiet but kept quiet about an obvious unethical decision that would adversely affect the company’s reputation and integrity. Some of the skills used to bring the project back to normancy and successful execution were:
    1. Critical Thinking and Ethical Awareness:
    2. Effective Communication and Collaboration
    3. Long-Term Perspective and Strategic Thinking:
    4. Problem-Solving and External Collaboration:
    5. Risk Assessment and Mitigation:
    6. Research and analytical skills
    7. Teamwork

  129. in this scenario, there are issues of professional conduct such as:
    1. unprofessional research methodology: William suggested that they use data and results of research conducted by other people in a different scenario
    2. conflicts of interest: Willian strived to get the results that would please John despite the method used to get the data, he wanted cross-cutting ways where things are done easily and fast. he did not care about the future impact and risk that will come across. Kallen also did not want to tell John the reality of trying to secure his position and feared confronting them. their hearts were on what they will get not the impact of the project.

    The skills used to help bring ethics into decisions.
    1. professionalism. they employed a big firm that will help them to carry out the work based on relevant and updated data
    2. collaboration and communication: they sat down and discussed the matter at the table and decided together as a team
    3. Partnership: they connected with the big firm and then connected it with the local firm so that they could work together to do the research.
    4. accountability and integrity: they hold each other accountable in a way that everyone knows what is going on within the project
    5. Focused and vision-driven. they came to the agreement that they have to work for with the end in their mind not looking for personal interest but rather the impact and results of the project

  130. Issues of professional conduct are Miscommunication, Assumptions and Lack of Teamwork.

    Understanding and collaboration helps in decision making.

  131. In the APM scenario presented, a couple of issues of professional conduct are evident:

    1. Conflict of Interest: The project manager’s decision to award the contract to a friend’s company without disclosing this relationship poses a significant conflict of interest. This undermines fairness and impartiality in the procurement process, potentially impacting the project’s integrity.

    2. Lack of Transparency: The lack of transparency in the decision-making process, particularly regarding the selection criteria for awarding the contract, raises concerns about accountability and adherence to ethical standards. Stakeholders are left uninformed about the basis for the decision, leading to mistrust and speculation.

    Several skills were utilized to address ethics in the decision-making process:

    1. Ethical Awareness: Recognizing the ethical implications of decisions and actions is crucial in navigating complex project situations. The project manager demonstrated ethical awareness by acknowledging the potential conflict of interest and the need for transparency.

    2. Communication: Effective communication skills were essential in facilitating dialogue and transparency among stakeholders. The project manager engaged in open communication with the team and sought input from colleagues to address concerns and ensure ethical considerations were prioritized.

    3. Decision-Making: Sound decision-making skills were employed to weigh ethical dilemmas and make choices aligned with professional conduct. The project manager evaluated the situation, considered the impact on stakeholders, and ultimately decided to rescind the contract award to uphold ethical standards.

    Overall, ethical awareness, communication, and decision-making skills were pivotal in addressing ethical challenges and promoting integrity in the project’s conduct.

  132. From the case study, several issues of professional conduct and the skills used to help bring ethics into decisions used by the people involved in this scenario can be identified
    Issues of Professional Conduct:
    • Misrepresentation and Transparency: William, on behalf of the client agency, misrepresented the engagement program as already conducted when it hadn’t. This potentially misleads John and could negatively impact the project’s success. John, the project manager, fails to initially address the discrepancy about the engagement process, potentially due to concerns about jeopardizing the project or his own standing.

    • Bypassing Established Procedures: William bypassed the planned forums for stakeholder engagement and instead relied on an opinion research firm. This action could undermine the integrity of the feedback process and the quality of the data collected.

    • Questionable Research Methods: The results of the opinion research seem too perfect, raising suspicions about the validity of the data. This could potentially be a case of unethical research practices.

    • Pressure to Conform: John feels pressured to accept the flawed research due to the importance of the contract and William’s influence. Karen, the junior team member, feels pressured to comply with John’s initial assessment which was flawed and is worried about voicing her concerns due to her probationary period.

    As for the skills used to bring ethics into decisions:
    • Critical Thinking: Karen’s skepticism about the results shows her ability to critically analyze information and question its validity.
    • Ethical Awareness: John’s surprise at the bypassed engagement programme indicates his understanding of the importance of following established procedures for ethical conduct.
    • Communication: Despite the issues, open dialogue about these concerns help address the ethical dilemmas. John seeks Karen’s honest opinion, allowing for collaboration on a solution.
    • Collaboration: John and Karen work together to understand the risks and explore alternative solutions.
    • Resourcefulness: Karen uses online research to identify a reputable firm to review the initial report.
    • Integrity: John and Karen ultimately choose to prioritize ethical conduct over individual gain or immediate project success.
    Ethical conduct in project management is crucial for maintaining trust among stakeholders and ensuring the success of the project. It’s important to address any ethical concerns promptly and transparently.

  133. Communication, team work and collaboration is very essential and are also vital keys for a successful projection execution.

  134. John knew what he was supposed to do but was nervous because he was all about achieving results, which led to a violation of their organization value.
    Karen seem to be a process outcome person.
    William’s unethical behavior is to cut corner to get desired outcome.
    In all, the skills used in handling this situation was Communication, Consultation & Collaboration

  135. the case study centers on how communication especially between John and karen was able to get them to do better research and get the project back on track. It shows how effective communication is paramount in every project

  136. John was more of a Professional and Ethics compliance person, he wanted the job done without compromise, he wanted a thorough and well researched survey to sample opinions. He posses a high level of Integrity.

    William, on the other hand, is a goal getter, not really minding a high level of Integrity, just to achieve the set goals, within the time frame and resources.

    Karen is an enthusiastic intern, who really shares in John’s view but her position was not to be seen as overzealous. She was able to help John get what he wanted but very carefully.

    In a nutshell, the whole Case Study centers on “Communication”, all involved were able to get back in track to the Project because their were able to pass ideas and collaborate to achieve the set goals, bearing in mind ethical decisions.

  137. Problem:
    Ethical themes such as professional competence, integrity, objectivity, confidentiality, and public interest were compromise.
    Solution:
    Effective communication, collaboration and a proper review of the researched document led to a successful project.

  138. From the APM’s ethics case study, the major instances of professional conduct highlighted were:
    1. Lack of proper communication between John and William, so as to explain the standards of the engagement programme and how it would pan out.
    2. The timeline for when the engagement programme was not properly agreed upon between John and Wiliam, again highlighting the importance of having good communication skills.
    Furthermore, there was a lack of standard problem solving ethical workplace skills at play, which led to elongated disagreements between the project manager and his team.

  139. Effective communication &collaboration will help a project yield success, especially after a failed attempt. This will enable them strategize and put in place the “‘missing brick””for a successful project delivery.

  140. After analysis a few skills highlighted in this scenario are communication, time management, standards and knowledge of the regulatory environment. While a plan was made, it wasn’t clearly communicated nor followed. This coupled with poor timeliness and non-observation of ethics and standards in problem-solving and team leadership.

  141. After careful study of the scenario, there was clearly a flaw in planning and a total lack of communication. Karen lacked the ability to initiate a difficult conversion and John didn’t know how to convey his emotions.

  142. After analyzing this case study, there is clearly a lack of communication and team work between the employees but they were later able to collaborate and communicate to get a successful project.

  143. The didn’t have a plan on how to carry out the engagement programme and this made william to do what he wanted. Collaboration and communication between team members is very important as an established plan would have led to the right engagement.

  144. I believe William used his skills on being a people’s person well but was been unethical by not informing his project manager who wanted to use the project to learn and develop.
    Communication among the partners were abit difficult as they didn’t tell each other what the plan for the engagement was
    Karen should have been able to make the hard decision to talk to John about what she observed

  145. From the APM’s case study the professional conduct and skills i recognized are these:
    1. Communication skills
    2. Time and Location : Keren got the knowledge of when to fault the plans of William and discussing this with John in a space out of work was the most perfect idea that helped the project from crash landing.
    John being able to relate the discussion between himself and Keren to William was another outstanding one. All of this centered on the Communication skill.

  146. William leveraged on his connections to fabricate an engagement result against the ethic of the practice of project management. While John has a well worked out project plan, William was willing to get the best result written without conducting an the required exercise. John epitomizes what a great PM should be.
    Kareen, although inexperienced, also behave unethically by not challenging John and insisting on the correct procedure to be followed bus instead more interested in completing her probationary period.

    Generally all three were not communicating and had different ideas on how to achieve the result, albeit unethically for William. They were working in silos.

  147. As a project manager, the most import skill you need to have is excellent communication skill, which plays a great role in project management, what i see there is good communication between the stakeholders and the PM the project is good to go.

  148. William showed the worst work ethic in this scenario. His actions were stamped with trickles of bias, and he was stuck on the status quo way of operation instead of being open. This speaks very low of his growth mindset. John although new should have been more assertive, rather than allow this instance be pushed over his table like it was beyond his jurisdiction. The ripple effect of this action will be insubordination at various level of management. However, there’s a lot to learn from Katie’s work ethic. Although relatively knew, she showed high level of awareness of the situation, was empathetic and eventually landed a hand to John to address the issue on ground. These are great qualities of a team player and project manager.

  149. Starting with Karen, although she was regarded as the green horn, she showed empathy and put her analytic/problem solving skills to good use to ensure that the outcome of the project would align with the client’s goals.

    John while being considerate ended up being a push over. As a project manager, he should have found a way to broach the subject pointing out that it was within scope for him (his company) to be involved in the initial engagement as agreed. He should have highlighted the benefits for firsthand participation to the overall success of the project. A project manager should find a balance between accommodation and assertiveness.

    William showed the worst for of ethical malpractice and he came off as having something to hide. He showed bias even before his first contact with the other team and that is just not a desirable trait for a project manager.

  150. As a good project manager, William needed to be a good communicator and also needed to carry his team along properly. Karen deserves an applause for been a greater observer and also emphatic

  151. In my opinion, while William is trying to be ethical in his work, he needs to learn to communicate his ideas better and make his team see why things should be done the other way. John needs to understand that, always taking the easy route might put a dent in the integrity or quality of your work. Even if he will use the already prepared information they need, getting more information from the people on the field will add more authenticity to their report. The major skills needed here are honesty and ethics.

  152. In my opinion William displayed a lack of respect to his team and lack of communication which can be a major problem going forward with the project , John on the other should have taken the project a bit more seriously as he arrived and put more emphasis on team work and communication after William had disregarded the core values and ethics of a project manager

  153. William displayed a lack of Respect for the Company values by not giving an Excellent Report as Kareem was able to discover. The loopholes.John on the other hand Downplayed the urge which the Project deserved by spending his first day on a fun tour rather than Working along with William on the report.Karen on the other hand despite being a newbie showed her Zeal and Enthusiasm to Revive and Maintain the Company values regardless of how it will Affect her relationship with John

  154. I think as a project manager one of the most challenging is working with people from different countries you get to meet people with different beliefs and cultural background so it’s a bit challenging

  155. As a project manager,one has to have an excellent communication skill,communication plays a great role in project management,one there is good communication between the stakeholders and the PM the project is good to go.

  156. These are the skills employed: communication; honesty; fairness; respect; accountability and responsibility.
    Williams: lacks good and proper communication skills and team spirit; wanting to take the easy way out.
    John: responsibility and accountability are his strengths as he was more concerned about how the engagement program of the project would be organised. Although, his communication skills need improvement.
    Karen: she exudes fairness, respect and honesty, as well as excellent communication skills.

  157. William did what was ethically wrong for the project, and so did John as well, he was the project manager and he was to ensure they got things right, he wouldn’t have given into to what williams offered, and also spent the first day socializing instead on focusing on the project he came for, but thanks to Karen for being observant and critical and also a good communicator with problem-solving skills, she was able to save the project and the companies reputation

  158. It’s best to be very constructi ve in your communication. While John and Karen had a good flow, William wasn’t very professional.

  159. from my observation, Williams loves to adopt the “easy way out” of situations, John should have expressed his opinions to Williams before returning with the report. Karen displayed assertiveness as she did not only think about the project but the future of the firm. John should adopt such assertiveness. Williams on the other hand, is an external adversity.

  160. Williams lacks proper communication skills and seemed to be focused on getting the work done than getting it done the right way, while John and Karen displayed good ethical skills by not just submitting the “Too good to be a true report, knowing there could be a few errors,” but by displaying the right judgement and there was clear and transparent communication between the two team members.

  161. It is very important to do the right thing and to carry your team along while undergoing any project.
    William may have done preliminary research, but his lake of clear communication with John is short of professionalism.
    Karen’s observations, put John on track to have a second thought and look and made a research that gave the team a different view from what Williams provided for him.

    Thank you for your time

  162. The organisation has a good reputation that has been achieved with their work over the time which makes them won the project.
    Good staffing: putting the right peg in the right owe.
    Good relationship management cn also be identified.

  163. John and Karen could collaborate, work together because there is transparency and team spirit, whereas Williams lacks communication, delayed communicating with other stakeholders which portrayed him as a selfish leader who does not encourages inclusiveness and team work to execute the project

  164. Communication was key to rectifying the situation caused by Williams. Karen and John demonstrated professionalism by talking things out instead of casting blames. By brainstorming together, they were able to resolve the situation.
    In managing projects, it is important to note that although you are the project manager, you don’t have all the answers. Be sure to consult and collaborate where necessary with your peers and project team.

  165. John did not look down on Karen even though she has only been with them for a few months. William was trying to jump the bus, and he lost his touch with the project. On other hand, if Karen was not given a platform to thrive she wouldn’t have gotten that brainwave idea to help the project and solve the problems, “even with future clients.” John is a good leader.

  166. I observed that William liked the easy way out of most situation whereas John liked to sick to the book and get things done the right way.
    John is a good leader by being open with Karen and giving her the chance to make a viable contribution to the project.

  167. John was really ready for the work and has already given William a nudge on what to be done only for William going ahead breaking down proper and sound Communication. Jumping the gun.
    William lost the team spirit and the togetherness that will give them success.
    John was a good leader ready to observe and listen.
    He didn’t look down on Karen, but was ready to listen and learn as nobody is an island of knowledge.
    Karen was wise the way she put forward wise ideas to her senior which he took humbly giving them good success at the end.

  168. As a Project Manager I will ensure adequate planning especially mapping ,analyzing strategizing stakeholders is done carefully .
    Values and what the company represents should be ethically represented in our work execution and character.cooking up a report that is not worked on misrepresent values of an organization and could be. Risk at the long run

  169. I believe there was a plan prior to John’s journey but William deviated by taking the easy way out due to being familiar with the players. His decision puts the project at risk as well as the future of the company. The communication between the team members wasn’t thorough as John did not express his concerns. Karen was empathetic and could see through John and approached him in a manner that was void of criticism, hence she got John to air his concerns and they could find a solution to the potential problem.

  170. I observed that Williams loves to adopt the “easy way out” of situations. I believe that John should have expressed his opinions to Williams before returning with the report. Karen displayed assertiveness as she did not only think about the project but the future of the firm. John should adopt such assertiveness. Williams on the other hand, is an external adversity.

  171. i noticed a lack of proper team work and collaboration among the team.
    All their concerns are valid however could be eased with proper communication among themselves.
    Williams could have a meeting with the team to iron out issues and then John could table his findings and Karen would air her worries, then collectively, make a decision and forge ahead

  172. I can definitely relate with this case study, currently i am working as PM even though by default i am a Software tester. for Karen whose case is like mine undergoing probation she is just trying to look out for herself. but one thing i am learning is that effective communication and inclusion is key, no one wants to be like outsider in their place of work; and for someone like job who is detailed PM felt threatened by that. different ideas are cool, constructive criticisms shapes us to be better at we do, but Transparency and collaboration is what makes a great team.

  173. Professional conduct- lack of Team work, collaboration and communication skills

    Skills employed – Humility by John, Patience and wisdom by Karen, Grit by Williams

  174. The Issues of Professional Conduct identified in the scenario are as follow:-

    1. Lack of Transparency and Communication:
    John discovered a lack of transparency when William, his counterpart, conducted an engagement program without informing him promptly. This raised a serious concern about communication and transparency in collaborative project management.

    2. Potential Misrepresentation in the Report:
    Karen sensed a potential issue of professional conduct in the overly positive opinion research report, suspecting misrepresentation or bias. The report’s accuracy is questioned, impacting the integrity of decision-making in the project.

    The Skills Used to Bring Ethics into Decisions are:-

    1. Critical Thinking and Ethical Awareness:
    John and Karen demonstrated critical thinking by questioning the report’s findings and expressing ethical concerns about accuracy and objectivity.

    2. Effective Communication and Collaboration:
    Karen openly discussed concerns with John, fostering effective communication within the team. John and Karen collaborated to explore risks, highlighting the importance of teamwork in addressing ethical issues.

    3. Long-Term Perspective and Strategic Thinking:
    Karen prompted John to consider the firm’s long-term reputation, reflecting a strategic and ethical approach to decision-making beyond the immediate project.

    4. Problem-Solving and External Collaboration:
    Karen suggested seeking external input from a global firm, demonstrating problem-solving and collaboration skills to ensure an unbiased review of the engagement program’s findings.

    5. Risk Assessment and Mitigation:
    John and Karen engaged in a thorough analysis of risks associated with accepting or challenging the report, demonstrating a commitment to informed decision-making and the mitigation of potential negative consequences.

  175. I noticed some amount of pride in Williams. Things can change, methods, procedures as a result of evolving ecosystem. John and Karen’s approach was better as it later helped in identifying the pitfalls to the next stage of the project.
    Finally, Williams approach could be used when there isn’t enough time to meet with the deadline.

  176. Humility: seeking sincere opinion and willingness to admit one’s error.
    Fear of being misunderstood.
    Team work: sharing issues with colleagues.
    Commitment: Working over time and going extra mile in search of solution

  177. Key ethical issue was integrity. And it was resolved by going the extra mile to fact check while making use of tact and effective communication.

  178. Effective communication and Team playing irrespective of interpersonal skills are quite important as well as critical analysis of project at hand and achieving the required result should be paramount.. Lack of these were a problem and when imbibed saved the day .

  179. The underlying issues were:

    1. Compromise

    2. Ego

    3. Self-reliance

    4. Fear

    5. Misunderstanding

    6. Poor flow of information

    7. Rigidity

    Skills that were used by the people involved in this scenario are:

    1. Team work

    2. Resilience

    3. Open communication

    4. Effective use of Language

    5. Humility

  180. Some of the issues I identified in this scenario are:
    The lack of Team work, clear communication, fear of being able to air ones opinion for fear of victimization, However , the project was saved by the collaboration and the negotiation between XYZ firm and the team.

  181. Acting Ethically
    In the APM’s ethics case, issues of professional conduct often revolve around conflicts of interest, confidentiality breaches, inadequate stakeholder communication, or misuse of resources.

    In these scenarios, skills such as communication, critical thinking, ethical decision-making, and stakeholder management are essential in addressing ethical issues. Effective communication helps in understanding the perspectives of all involved parties, while critical thinking and ethical decision-making are crucial for evaluating the potential impact of actions on stakeholders. Stakeholder management skills are important for maintaining transparency and building trust.

  182. John’s inability to influence Williams to do the needful came after he mixed business with pleasure.
    Karen’s reservations to criticize John’s report officially shows her mastery in communication.
    She didn’t stop there but effectively collaborated with John all the way to ensure that the situation was slavaged and that’s a good one.
    John condescended to learn from his junior staff despite.

  183. From scenario, the communication within the team weren’t that great, a team should be able to have the best form critics on every form of ideas and decision making on a project at hand and be able to come out with the best possible solution for it and not really allow emotions to set between the said project at hand.

  184. From the scenario, there were issues of professional conduct such as communication breakdown. A communication can only be effective when there is understanding but in this case there was no clear communication between John and William. Other professional issues include: lack of hierarchy arrangement, lack of team work, personal sentiment and lack research. However, the skills used to bring ethics into decision that eventually helped the project are: collaboration, critical thinking and research.

  185. There was poor communication among the parties involved. No clear expectations were set, and Williams’ decision came as a shock to John, showing that there was no teamwork and cultural sensitivity. When Karen feared talking to John about her reservations, she showed unprofessionalism. All these put the project at great risk.

    However, the situation was salvaged with open communication and teamwork between John and Karen. Proper research and partnership proved effective in delivering good results for the project.

  186. Communication, interpersonal skills are very important . In a quest to want to get things done so fast , we shouldn’t ignore the basic things that needs to be done firstly before embarking on a project . Failure to carry out our due diligence, the project will encounter serious problem .

  187. Williams lacks some ethics. Williams failed to communicate properly. Williams lacks ethical value by wanting quick fix to the problem.

  188. William behaved unprofessionally by going behind the back of John to get reviews. These reviews were not true at all and if used would bring a devastating problem to the project
    2. William was a get-things-done-fast kind of person, without wanting to go into detail, without wanting to know if there was a regulatory body (other stakeholders) to be reckoned with.

    Finally, the skills used to solve the case were: Communication, Knowledge of regulatory environment and critical thinking.

  189. It’s much better to make the right decisions and also follow proper ethics and regulations in order to achieve intended objectives

  190. It is very important to do the right thing and to carry your team along while undergoing any project.
    William may have done preliminary research, but his lake of clear communication with John is short of professionalism.
    Karen’s observations, put John on track to have a second thought and look and made a research that gave the team a different view from what Williams provided for him.

  191. The following issues were identified:
    1. A communication breakdown between John and William.
    2. Unprofessional conduct and insufficient critical thinking in carrying out projects without proper verification and research by William.
    3. A lack of collaboration, integrity, and trust breach.

    The proposed solutions included improving communication, conducting collaborative research and work analysis, and upholding discipline and integrity.

  192. The initial issue within the team responsible for the task stemmed from William working independently without involving John. Additionally, Karen neglected to discuss her concerns about the project’s first step with John. The lack of communication became the primary challenge.

    However, John proactively addressed this by meeting Karen at a cafe, where he encouraged her to share her honest opinions. This open dialogue allowed them to collaboratively move forward with the first step, ultimately leading to the identification of solutions to mitigate risk.

  193. John was being professional with what was said so was Karen but it looked liked William had other definitions of professionalism

  194. William did everything by his own without engaging the PM and karen. Karen also didn’t communicate with John about her concerns on the project first step.
    So lack of communication was the first problem in the team in charge of the task.
    But what John did by meeting Karen at a cafe and asked her,her honest point of view face to face,she opened up and with John both of them can move forward with the first step,and they were able to find some solutions to minimize risks.

  195. Assumption they say is the worst form of knowledge.wulliam assume He knows John’s thought. In addition there there was poor communication between him and the other team members

  196. Poor Communication by William as he failed to communicate with the rest of the team members. This is unprofessional

    Collaboration is lacking between williams and john and karen. He virtually carried out the project procedures without working with John and Karen.

  197. William was unprofessional in his actions and decision by writing up result without collaborating with John who is also a member of the team. He did not exercise a good communication skill. While John on the other hand came as an experienced project manager but did not have any knowledge of the working environment.

    The ability to manage the risk and be a team player placed Karen a step ahead. She sought for expert opinion in solving the problem, and was able to restore the goal of the team. She was exceptional and displayed a great skill of project management.
    The skills I realized was used to resolve the issue are: Effective communication, negotiation skill and collaboration skill.

  198. William acted unethically by suggesting that John accepts the feedbacks without proper consultation.

    John acted ethically by showing his displeasure for accepting reviews without consultation. He did even better by keeping an open mind and given his subordinate the opportunity to question the reviews.

    Karen did well by summoning the courage to speak with john about it. She also showed great project management skills by coming up with a way out instead of giving up on the project entirely.

    John would have to be more decisive in dealing with similar situations in future and try to better in getting stakeholders to fall in line especially when ethical lines are crossed

  199. Williams projected his assumptions in the place of communication, deliberation, teamwork etc. John and Karen were unable to air their view despite identifying the wrong approach William was projecting but were able to come up with a mitigating approach on dropping their indeference towards the project.

  200. John as a PM who has the reputation of knowing the niche of his job didn’t act ethically as he failed to convince William of the need to collaborate with all stakeholders before coming up with a report that would lead them to the next phase of the project.
    In the case of William, it shows there is poor or lack of company values or code of practice reason he didn’t organize the meeting {Engagement}, and outsourced the report writing.
    Karen’s moral principle would have further endangered the company as she was scared to criticize the report.
    One of the major skills that helped John and Karen scale through the challenge was CRITICAL THINKING.

  201. Professional conduct was seen to have been followed by John and Karen in collaborating for the best interest of the project, beyond their person gains.

    The skills employed by both Karen and John in the scenario is as follows;

    Honesty: regardless if how Karen felt earlier her criticism would bring about a misunderstanding between herself and John as regards with the workplace energy flow, she didn’t hesitate to still express her view and opinion when called for by john, which eventually lead to the progress made by both on the project.

    Collaboration skills were also critical between Karen and John in the further pursuit of their analysis.

    Communication skill was pivotal in setting up the team spirit between Karen and John.

  202. Professional misconduct in this scenario includes:

    Poor Communication: William failed to communicate with the rest of the team

    No Collaboration: He virtually carried out the project procedures without working with John and Karen. Of which, this act would have destroyed the goals and reputation of the organization.

    Skills employed to integrate ethical considerations;
    Honesty: Karen was honest in telling Williams her opinion concerning the results. Which gave room to find solutions.
    Team Work: They were able to resolve the situation thereby achieving the goals of the organization

  203. It is very important to do the right thing while undergoing any project.

    William may have done preliminary research, but it does not mean that John should not do his own research as expected and stipulated.

    Thanks to Karen’s observations, with this John was able to have a second look with her and had research that gave the team a different view from what Williams provided for him.

  204. Ethics in projects usually a difficult task to manage but I assume that if the sponsors really believe the project manager, this raises manager’s hand and give the confidence to manage.

  205. The scenario shows how it’s very important to carry every necessary team member in a project instead of looking for another way to handle the issues at hand.

    William shows poor communication and collaboration skills and he wasn’t straightforward with his ideas. He lacks the ability to cooperate with others in the team.
    Karen and Jhon was able think critically, also they were able to collaborate with other colleague to resolve the problem at hand.

  206. John was specifically on a mission overseas to conduct a Stakeholder Engagement meeting for a project and not on a personal or pleasure trip. John was expected to stick to the plan of convening of stakeholder meeting and realize the trip’s objective. This shows a clear violation of one of the organizational values and ethics. His sincere communication with a project team member shows one of the quality skills of an effective Project Manager. That communication alone somehow mitigates potential risks that may come up in the life of the project. William’s action could have jeopardized the project success due to lack of true opinions of the stakeholder involved in the project. William’s conduct was inimical to professional conduct as a Client’s Project Manager. John’s team member should have more proactive initially and not allowing her personal interest to hinder her from being just.

  207. Ethics in projects usually a difficult task to manage but I assume that if the sponsors really believe the project manager, this raises manager’s hand and give the confidence to manage.

  208. A few ethical conduct observed in the scenario was that John was able to communicate honestly with his colleague on his just concluded work trip though it didn’t go as he planned. (Transparency in communication). Also, his team came together to fashion out a way out of the dilemma and out of their brainstorming,an idea with the potential of resolving perceived crisis was birthed. ( Team collaboration).

  209. Skills employed to integrate ethical considerations are Team work, communication, attentive to details and critical thinking.

  210. Skills used to bring ethics into decisions include communication skills, teamwork skills, and conflict management skills.
    Team work
    Adhered to the value
    Negotiations
    critical thinking mindset, questioning status quo and challenging inconsistencies.
    Effective communicationGap in communication
    Lack of transparency
    Dishonesty

  211. A couple of issues of professional conduct that are featured in this scenario include the code of practice, ethical practices, and rules of conduct.

    Skills used to bring ethics into decisions include communication skills, teamwork skills, and conflict management skills.

  212. The identifiable professional misconducts featured in the label scenario includes:

    Gap in communication
    Lack of transparency
    Dishonesty

    Skills used that brought ethics into decisions used by people in this scenario:

    Team work
    Adhered to the value
    Negotiations
    Effective communication

  213. The professional misconduct highlighted in this scenario;
    *Poor communication between John and Williams
    *Lack of transparency: which makes communication to flow effectively.
    Skills employed to integrate ethical consideration into the decision made by the individuals.

    *Collaboration between Karen and John which made the work successful
    *Effective communication :if there was no communication between Karen and jonh then they wouldn’t have find a solution.

  214. Communication and Communication strategy is very important in Project management. And this cannot be achieved without transparency. Transparency makes communication flow and allows easy collaboration among the team

  215. Identifiable professional misconducts featured in this scenario includes:

    – inability of following laid down principles
    – poor communication
    – compromise of integrity for personal gains
    – lack of transparency
    – assuming results

    Skills identified as bringing ethics into decisions used by people in this scenario:

    -the open mindedness, ethical conduct and later proper communication contributed immensely in finding solutions to the problem.

    – collaborative efforts to seek reviews externally mitigated the risk, ensured accuracy and maintained a social standard.

    – critical thinking mindset, questioning status quo and challenging inconsistencies.

  216. Issues Identified:
    1.) There was lack of communication between William the project overseer and John the Project manager.
    2.) There was no room for feedback due to lack of communication changing the project manager’s plan.
    3.) Williams lack of transparency and compromise of integrity by bringing predetermined results.
    4.) No openness between the team leading to Karen’s initial fear of sharing her opinion with John.

    Skills that were used to help bring ethics into decision:
    1.) Effective communication between the Project manager (John) and Karen aided the project.
    2.) Proper research helped the Project manager and team members in the project.
    3.) Negotiation and collaboration between the big firm they engaged with and the Project manager helped in providing proper results for the project.
    4.) The ability to identify problems and hurdles that will likely affect the next stage of the project before hand was also very important.

  217. Compromise of integrity and inability to follow laid down principles and values meticulously coupled with poor communication and presumption of results were unethical.
    Karen’s positive mindedness and ethical conduct and proper communication salvaged the situation.
    Project managers should follow due process and be open minded in everything in order to achieve the desired outcome.

  218. Issues highlighted in professional conduct:

    William’s lack of transparency by presenting predetermined outcomes, bypassing the agreed plan, and compromising the process’s integrity.
    Initial reluctance to challenge the flawed report due to personal concerns and office dynamics, potentially risking project quality.
    Skills employed for ethical decision-making:

    John and Karen’s critical thinking, questioning report accuracy, identifying inconsistencies, and foreseeing potential risks.
    Effective communication and collaboration between Karen and John facilitates in-depth ethical exploration.
    Collaborative efforts to seek an external review mitigate risks, ensure accuracy, and maintain ethical standards.
    Demonstrating ethical leadership, John and Karen prioritize project integrity, addressing the issue directly for the benefit of the firm, client, and project success.

  219. Communication and Communication strategy is very important in Project management. And this cannot be achieved without transparency. Transparency makes communication flow and allows easy collaboration among stake5

  220. Poor communication between stakeholder, clients and project manager are potential lead the failure of the project goal, because improper mutual communication can be tourn out to backwards the process development of the project goal

  221. The lady didn’t hid her doubt even though she was new,
    Work with your mind and not just the tools, dictate a problem discuss it and find a possible solution

  222. Communication was a big issue. The program manager needs to have clear understanding of who his stakeholders are and how to engage them in the ongoing project. William seem too be a good resource in the international space and in the Government. In other words, there is huge communication gap between John and Williams.

    There is also communication gap between Karen and John and I can assume that John doesn’t like to be challenged. Karen was scared to criticize the opinion report he brought and he was also amazed when William said he has the engagement program he was going to give to him in a day or two.

    I like the fact that John moved around on day 1 to familiarize himself with the new environs, it is such a good ethical value that could help on the project.

    The moment John was able to ask for Karen’s honest opinion, he initiated a chance to having a better communication stream with is team member and he gained the clarity he was seeking

  223. I think William forged the report. Unethical.
    there was a communication gap between William and John. or maybe William refused to carry John along because he was up to no good.

    although Karen was a bit sceptical about talking to William about the report, she braced up and helped to salvage the situation.

  224. There was poor communication among the parties involved. No clear expectations were set, and Williams’ decision came as a shock to John, showing that there was no teamwork and cultural sensitivity. When Karen feared talking to John about her reservations, she showed unprofessionalism. All these put the project at great risk.

    However, the situation was salvaged with open communication and teamwork between John and Karen. Proper research and partnership proved effective in delivering good results for the project.

  225. Lack of proper communication amongst stakeholders can be very detrimental to the progress of any project, and can lead to several losses or termination of the said project if not properly addressed on time.

  226. From the scenario, it is evident that there was poor communication and stakeholders were in the dark.
    The research was poorly conducted with ethical issues ignored. This was also possible because the report was not circulated amongst stakeholders.
    Because John is an experienced project manger, the risks were easily identified and handled.
    Skills employed to handle the issues range from a respect for values and seeking expert opinion.

  227. When the stakeholders are not effectively communicated, it can turn out to be an issue and could impede the progress of the job to be done.

    However, if the status report is backed up with clear explanations, earlier and during the report presentation, none will be taken unawares and effective communication will be established.

  228. The lack of clear communication between all stakeholders involved from the onset turned out to be a problem for John and his team, this was later addressed when John and Karen got to share ideas and come up with a way to get the required data from the research. We saw that communication and teamwork alongside proper research and collaboration gave Karen and John the results desired.

  229. As a project manager, all other stakeholders should be briefed about the happenings or findings before a decision is made. The research and outcome should be shared with all stakeholders. In this scenario we find out that,

    There was lack of communication.
    The ethics of the organization were ignored.
    No research done.
    However, communication and teamwork alongside proper research and collaboration gave Karen and John the results they wanted

  230. The issues of professional conducts i spotted were
    1. No proper plan for engagement of project
    2. The locals were not engage, they made up the results without engaging the people involved
    3. There was no room for constructive critics within the organization

    skills used to bring back ethics was communication and openness, also seeking expert advice or stakeholders

  231. Bad Decision: William felt that since he has been in contract with the film for much longer that John, he do not need to consult him before making any plan regarding the project thats to say, he knows how the film operate (ethics)
    Lack of confidence/ fear of rejection: While Karren on the other hand, was so scared of losing her newly found job and offending her nice colleague that she decided not to question the outcome of the plan even when she knew the plans were too good to be true.
    they forgot that PM is all about team work built with effective communication without fear and whatever the ethics of the organisation is, it needs to align with the goals of the project. At the end, it only took a friendly Conversation with Karen and John to set things right.

  232. There was a lack of planning and no clear communication at the initial stage. Karen was overthinking and it should not be so, one should be able to communicate their opinions freely without any fear, but later she was able to communicate about her findings with John and that helped them identify some useful information that would possibly help them in the next stage.

  233. There was a lack of planning and no clear communication at the initial stage. Karen was overthinking and it should not be so, one should be able to communicate their opinions freely without any fear, but later she was able to communicate about her findings with John and that helped them identify some useful information that would possibly help them in the next stage.
    Fatmata Wurie Bah

  234. Inclusion of stakeholders at every stage of the project is important.
    Communication should also be clear for all the stakeholders

  235. Communication is always the key.
    There was no proper communication.
    Team mates should always sit and learn to share ideas to have a collective work.

  236. Project management when working as a team ought to be a collective experience with no deliberate ousting of any team member.
    In essence, team mates ought to communicate, with each other, in order to attain this collective experience.
    The given scenario lacked sufficient, clear and direct communication and transparency, where team mates should seat down with each other and contribute to a brainstorming session for the project and also communicate ideas and updates.
    There was also no empathy, as team mates did not think about themselves, like putting themselves in each others’ shoes.
    On the other hand, Karen took her team mates in to consideration and decided to communicate her idea after using her critical thinking and research skills.

  237. There was no proper communication and effective team work among the parties(team). Karen was wie enough to uphold integrity for long term success of the firm.

  238. William took decisions without carrying others along.
    The lady employed the best communication strategy to convey her concerns to John in the best way possible.

  239. As the coming PM people we need to imitate good examples of characters used on the videos

  240. Ethical issues raised in this scenario are transparency, communication and integrity. One of the main issues was inefficiency in communication between the team members. Kareen was being careful in bringing it up which was not supposed to be so. William (who was supposed to oversee the project) was supposed to bring John up to speed about the report instead of dumping it on him, and reservations could have been discussed. Karen was able to bridge the gap by initiating the conversation about the report in an unofficial environment and with team work they got access and the right engagement. Communication among team members has to be clear and effective as the success of the project is paramount.

  241. Critical Thinking:

    Karen demonstrates critical thinking skills by questioning the validity of the engagement report. She engages in a thorough analysis of the situation, considering the potential risks associated with both accepting the report as it is and challenging its findings. This critical thinking contributes to a more ethical decision-making process.
    Communication and Collaboration:

    John and Karen engage in open communication and collaboration to address the ethical dilemma. They discuss the concerns about the report and work together to explore potential solutions. This collaborative approach helps bring different perspectives to the table and ensures that ethical considerations are thoroughly examined.
    Long-Term Perspective:

    Karen brings a long-term perspective to the discussion by encouraging John to look beyond the immediate project. Considering the firm’s reputation and its impact on other clients, she emphasizes the importance of maintaining ethical standards for the overall success and sustainability of the consultancy.
    Research and Due Diligence:

    Karen’s suggestion to conduct online research and involve a big global firm reflects a commitment to thorough research and due diligence. This approach helps uncover potential issues with the engagement process, ensuring that decisions are grounded in reliable information and ethical considerations.
    In summary, the scenario highlights issues related to transparency, integrity, and communication, and the individuals involved address these concerns by applying critical thinking, collaboration, a long-term perspective, and thorough research to uphold ethical standards in their decision-making.

  242. It was quite obvious that the due diligence was not done at the initial stage. The Teamwork was not strong. John was pre-empted instead of engaging him in constructive discussion.
    Skill Demonstrated:
    Collaboration: This was not in place – for John to have said “I really did force the pace, asking how the engagement programme would be organised” showed lack of collaboration.
    Critical thinks: Williams did not demonstrate this skill enough to have capture the flaws in the report.
    Also Williams was not being transparent in his involvement from the beginning

  243. Some issues of professional conduct featured in the case study include:

    1. Lack of effective communication.
    2. No team spirit / collaboration
    3. Lack of proper research
    4. No transparency

    Karen has a great problem solving skills and analytical skills, she was able to think critically with John and provide solution to the problem.

    John showed good leadership quality when he asked for Karen’s honest opinion and also when he involved other colleagues.

  244. Small project consultancy XYZ lands its first international gig. Excitement soon meets a bump when John, a team member, finds inconsistencies in William’s engagement data. Karen, concerned about criticism but mindful of integrity, joins John to tackle the tricky situation.
    Their challenge? Balancing honesty with relationships – challenging a potentially dubious report without causing conflict. This ethical tug-of-war becomes a showcase of teamwork (John and Karen collaborating) and punctuality (addressing the issue promptly). It also underscores XYZ’s core values of transparency, integrity, and quality.
    Communication hiccups (William’s solo method) and potentially inflated results raise red flags. The duo grapples with professional conduct questions:

    Communication & Transparency: withholding information jeopardizes project findings and decision-making
    Integrity in Reporting: overly positive reports compromise data accuracy and ethical standards.
    But XYZ isn’t just about problems, it’s about solutions. The skills on display:

    Critical Thinking: Karen’s questioning gaze uncovers potential risks, highlighting the importance of objective assessment.
    Collaboration & Teamwork: John and Karen join forces, proving that ethical challenges are best tackled together.
    Problem-Solving: Karen’s innovative idea to involve a global firm demonstrates her ability to think outside the box.
    Ethical Leadership: John’s willingness to hear Karen’s concerns creates a space for open dialogue and ethical decision-making.
    Research & Analysis: Karen’s online sleuthing to find a reputable partner showcases her ability to gather information for informed decisions.
    In short, XYZ’s overseas debut gets an ethics test. Communication gaps and questionable results spark concerns, but by combining critical thinking, teamwork, and leadership, John and Karen prove that even tough situations can be navigated with integrity and skills.

  245. The scenario captured here involves the result of lack of team and the result of team at the same time. first and foremost I could detect that there was no proper line of communication between the parties involved and as result the collaboration on the project was lost. Lack of communication and openness result to misguided engagement in the program leading to dishonesty in the report because it was clearly void of any errors or negative comments just Karen pointed out ” The opinion research that John brought backs looks all very fine, but to be honest it just feels a bit too fine”. with that statement comes a doubt of the authenticity of the research report. Karen further buttress on the dishonesty of the report ” The engagement came back with nothing but green lights across all of the key parameters”.
    Williams is a show man and wants everyone to know I can do it all alone, hence the reason he went on with the report without waiting on the key stakeholders before engaging. I often refer to this class of people as ” Mr. know it all”. then falsify almost all aspects of the report.

    At the end of the report with Karen in the following week shows the power of constructive criticism and lending hand out for proper communication can help savage a situation in parts or in totality. Karen was able to have a proper communication with John in regards to the research and they were able to come up with solutions to savage the situation as soon as possible so they can start the projects.

    in reality the scenario deals with some of the ethical issues a project manager faces on day to day bases in a given project
    1. Communication
    2. Honesty
    3. Transparency
    4. Constructive criticism
    5. morals
    6. collaboration/Team work
    7. openness.

    1. There was no clear communication, no planning, code of conduct practice wasn’t applied and no team spirit work. The given scenario lacks sufficient, clear and direct communication but after Karen used her critical thinking and research skills, she considered to communicate her ideas which lead them in achieving their success. Also, when John and Karen embraced the team spirit work they were able to use the right access of engagement in making a difficult situation into a success

  246. The case study shows how important is it in involving every necessary team members in a project instead of looking for short cuts.

    1st William displayed poor communication skills and was not transparent with his ideas. However, John identify this as an internal adversity and sort Karen’s opinion in this situation as a project manager. William did not show good integrity and was defensive of what he did which did not portray him as a good team player.

    Karen showed critical thinking skills and good collaboration with John, her problem-solving skills help to resolve the issue with the project at hand while John showed good ethical practice by involving Karen and other colleagues in the project plan and bringing about positive result for the project. Karen’s research and analysis skills also help to deliver the project on time and efficiently.

  247. This case study involves XYZ, a small project consultancy, securing its first overseas contract. John, excited about the challenge, encounters a discrepancy with William, who already obtained engagement results through a different method. Karen, worried about criticizing the report, collaborates with John to address the issue. They navigate the ethical dilemma of challenging the report’s validity without damaging relationships. The scenario highlights teamwork, as John and Karen collaborate, and punctuality, recognizing the urgency of addressing the problem. Ethical themes include transparency, integrity, and a commitment to delivering quality results, aligning with XYZ’s reputation for excellence in their niche.

    Professional Conduct Issues:

    1. Communication and Transparency: The issue arises when William uses a different approach for the engagement program without informing John. Lack of communication and transparency can compromise the quality of the project’s findings and affect the decision-making process.

    2. Integrity in Reporting: The engagement report appears to be overly positive, potentially indicating a lack of integrity in reporting. This raises concerns about the accuracy of the information presented and the ethical standards associated with delivering unbiased results.

    Skills Demonstrated:

    1. Critical Thinking: Karen demonstrates critical thinking by questioning the report’s validity and considering the potential risks associated with accepting it uncritically. This skill is crucial for ethical decision-making, as it allows individuals to assess situations objectively.

    2. Collaboration and Teamwork: John and Karen collaborate to address the ethical dilemma, recognizing the importance of working together to navigate challenges. Effective collaboration is essential for identifying ethical issues and developing solutions that align with the organization’s values.

    3. Problem-Solving: Karen’s ability to think beyond the immediate project and propose involving a global firm showcases problem-solving skills. This skill is vital for addressing ethical concerns and finding alternative approaches that uphold professional standards.

    4. Ethical Leadership: John, as a leader, seeks Karen’s honest opinion and engages in a thorough discussion about the problem. This demonstrates ethical leadership by fostering an environment where ethical concerns can be openly discussed and addressed.

    5. Research and Analysis: Karen’s online research to identify a reputable global firm reflects her analytical skills. Research is a valuable tool for gathering information to make informed decisions, especially when faced with ethical challenges.

    In summary, the scenario involves issues related to communication, transparency, and integrity. The skills demonstrated include critical thinking, collaboration, problem-solving, ethical leadership, and research and analysis, all of which contribute to ethical decision-making in the project.

  248. Looking at the scenario in the Open APM’s ethics case study where John, William and Karen were supposed to get together to set up the project on their own, it looks that the practice was completely deferent to declared values and ethics. On the side of John, though he was an experienced PM ut he showed the lack in time management, we know in project management, eac second on the timine counts a lot. But it is good on the second day he realized it wouldn’t have been that way. Regardind to William, he showed the inconsistency between values and practical behaviours. To set up the project they had to carry on their own research in order to be sure about the quality of results but he thought somebody else has got the information in need, something that can undermine the conception of the project. There was hence the inclusiveness ethic. According to Karren, she was worried to look bad in front of the team , and she just wanted to keep her good image to end her probation period nicely. It looks that all lack the consistency towards the working culture but it is good how John and Karren challenged each other and came up to refining the strategy to set up the project ethically because they were convinced any wrong step would cause massive failure of the project and hence the destruction of their reputation. They didn’t take the project too personal they moved out to research, chatting with fellows and local firms on ground to learn what and how they have done about their work. The findings gave them a clear image about how to engage in the next step of the project. Time management, team ommunication and ethical practice are keys element to succeed when leading a project.

  249. In the open APM’s case study we can notice the issues multiples governmental laws and or internal laws and different values. Also we can consider the issue of of distance and time management.

    The skills use in here to help bring ethics into decisions are set kills of inclusiveness through a networking and trust and research.

  250. 1. John agreeing to a tour around is unprofessional of him, that is clearly a diversion, his assignment should have been the first thing.

    2. But I really liked the way kirran handled it she first took it up with John and he understands her concern and has agreed to it, they work it out together instead of blowing hurt in front of everyone on the team about the too perfect results John had his hand on which clearly would have divided the room. She met John personally and they slowly brought other team members and have found solution.

  251. Looking at the scenario, I can identify Lack of effective Communication, Lack of Team-Work/ Collaboration, Lack of proper Research, and Lack of Time Management, But realizing and utilizing Effective Communication, Effective Collaboration and Team-Work, Research and Time Management, They were able to pull through Successfully.

  252. I noticed that, though Williams was more exposed than John, because he has been in the bigger firm as a client agency but not as a PM, didn’t understand the job of a PM. Which is, in every project, material are to be gotten primarily and not from already made, else you’ll encounter a difficult situation that could even kill the project. John was an experienced project manager and quickly noticed the error on time. With the help of Karen the intern, John was able to overcome this difficult situation on time.

  253. 1. John should have insisted on concluding the mission he was sent to accomplish before agreeing to a tour of the sound and sight of the clients country
    2. William is used to not following the rules of ethics as he knows his way around government representative and in sighting that John didn’t know “the way things are done around here”.
    3. Karin should have pointed out her thoughts to the PM. Covering up for John is unethical.
    4. Trying to transfer the risk by engaging a 3rd party to sort their doubt on the report provided by William was wrong, they should have confronted the client and followed the process agreed even if it meant losing the contract,

  254. Setting a clear scope or goal, such as what is expected and what to look for, would be helpful in avoiding receiving incorrect reports. In-depth discussion of reports with teammate. It is nice to bring everyone along, especially during the planning stage, to brainstorm and figure out how to solve problems as quickly as possible.

  255. The issues faced here by John and Karen are things faced my almost every PM which adhere to ethics will help make a better choice and also communication with Team members and local organizations resolved the issues
    There was ethics flaws from William parts which is how you do over there is different from how we do over here which makes it very difficult for John and Karen but ethics and values helps in resolving the issues through effective communication and research

  256. The issues I could identify are
    1. Breach of communication and lack of proper hierarchy arrangement.
    2. Lack of ethical problems like (code of practices and rules of conduct). Also, John was not actively present in the proper organising of the project.
    3. Lack of teamwork spirit.

    Kareen solved the situation by building communications within the team and also reached out to other stakeholders who were not directly involved with the project but their input was very necessary, and this was what I think helped the project to reach the next stage.

  257. The issues identified included:
    1. A breach in communication between John and William
    2. Unprofessionalism and lack of critical thinking in carrying out projects without proper verification and research by William.
    3. Lack of collaboration and intergrity and a breach of trust .

    Solutions included proper communication, collaboration and proper research and work analysis, intergrity and discipline.

  258. The identified issues were solved because Karen employed:
    1. Good and honest communication by voicing her views of the report
    2. Analysing the reports to bring out possible issues, liaising with others (bigger firm) to identify possible mitigants
    3. Ability to employ new methods to solving problems, openness to criticsms

  259. The observed issues were:

    1. A Breach in communication as the PM was not communicated/carried along on the change in the set down goals of getting feedbacks.
    2. There was a lack of integrity and a show of unprofessionalism in the work William handled by the underhanded way he got the information needed, and with holding critical information that may impede the progress of the project.
    3. There was lack of Team collaboration. William assumed that John will be pleased with the report as it will ensure the next stage of the project.

    The identified issues were solved because Karen employed:
    1. Good and honest communication by voicing her views of the report
    2. Analysing the reports to bring out possible issues, liaising with others (bigger firm) to identify possible mitigants
    2. Ability to employ new methods to solving problems, openness to criticsms

  260. The text describes an ethical dilemma faced by John and Karen, who work for a project consultancy firm. They discover that their client, William, has conducted an engagement program without their knowledge, using an opinion research firm that might have a conflict of interest.
    John and Karen use various skills, such as communication, critical thinking, collaboration, problem-solving, and ethical decision-making, to address ethical concerns and find a solution that involves a global firm. The text highlights the importance of these skills in ensuring professional conduct and project integrity.
    Thank you so much

  261. Though Williams was more exposed and experience than John, because he has been in the bigger firm as a client agency though John was an experienced project manager the both lack critical thinking and communication skill.

    On the other hand, Karen, was a good project member. Though she wasn’t as experienced as John, she made a suggestion that help them in resolving the issue with William by collaborating and working together.

  262. The issues faced in this scenario include
    1. A lack of communication on the part of the client
    2. Attempting to move the project faster than it is supposed to go thereby not confirming facts
    3. Withholding critical information that would expose the issues in the report

    To resolve this, skills such as communication, critical thinking and honest evaluation along with research were used to gain insight on what to do and how to resolve the issues.

  263. William may be seen as efficient, but there’s a potential ethical concern in the method utilized. He tried to bypass the planned engagement format. He didn’t balance efficiency in delivering the right feedback process.

    John demonstrates ethical awareness by valuing the planned forums for feedback. He recognizes the importance of obtaining authentic and comprehensive feedback from the workers on the ground, he should have pushed more from Willam, he knew he had issues with report and it took Karen’s comment to make him gain confidence in realizing the lapses in the project and report.

    Karen was the courage mastermind for John. She was skeptical at first but later gained the confidence to reach out and have a great discussion with John rather than acting like it wasn’t her business. This dialogue led to a collaborative problem-solving, were they identified potential risks and explored solutions.

    The case study shows the importance of open communication, mutual respect, and a shared commitment to the project’s success.

  264. Williams was more exposed than John, because he has been in the bigger firm as a client agency though John was an experienced project manager.

    Karen, was a good project member. Though she wasn’t experienced like John, she suggested for a research from a bigger firm.

    1. As the coming PM people we need to imitate good examples of characters used on the videos

  265. I discovered that John, though an experienced project manager was less exposed than Williams. Williams has been operating in a bigger firm.

    Karen, though a bigger was able to make a remarkable support by suggesting to seek help from a more experienced and bigger firm

  266. the team comprising john and karen based on the case study , had a major flaw at the begining.
    1. not being on the field as the project consultant’s and allowing the host company to initially dictate the speed of the project
    2. allowing excessive socialization to hinder the set objective
    3. failure to analyse the report given to them even if it was from the host organisation. they should have analysed the report properly to pinpoint some loop holes
    they collaborated together to think critically in solving the problem at hand
    escalating the problem with their other pms helped in solving the problem this they were able to get other ideas from other colleagues
    the critical thinking and communication skills helped a long way to solve the problem

  267. Regarding the case study, the first thing I noticed was the “Withdrawal of Information” on William’s part, which accumulated into a lack of trust, and a breach of integrity.

    John on the other hand, had the curiosity of a good project manager, much like Karen as well, but their lack of a good communication skill did not allow them to put their curiosity into good use. Cause it’s one thing to know. And another thing entirely to be able to put what you know into proper practice.

    But thankfully, both John and Karen were able to summon the spirit of collaboration — which subsequently helped in unravelling all they needed for the success of the project.

  268. Sunday Nathaniel Ngwamah, Cohort 12, Team 10

    It is observed that this firm is a breakaway firm because of a niche. This brought professionals together who are good in themselves, but needed to have developed a team spirit.

    Greater than that, there was a problem of transparency in the report that was to be given.

    These have not developed coorperation that is healthy for project success – they were too careful and individualistic. Instead, everyone was trying to paint how the report would have been better off were he/she the person reporting. Karen in particular thought the report could have been better but much more than that, if she was to handle it.

    The skill they used was communication. Also, they sought and accepted a professional input from another firm which was helpful to them.

  269. Discussion on Acting ethically as project manager* The case concerning XYZ company showcases ethical challenges in project management. The issues revolve around transparency, accuracy in reporting, and the responsibility to deliver unbiased information to stakeholders. The key characters, John, and Karen, exhibit critical thinking, communication skills, problem-solving abilities, and ethical decision-making in addressing these challenges. Their collaborative effort to seek external expertise reflects a commitment to integrity and transparency.

  270. The case study under consideration was one where John and Karen, had an ethical issue, with a client. Both of them work for a project consultancy firm. They both discovered that their client, William, had conducted an engagement meeting without their knowledge and input.

    The skills utilized by John and Karen included communication skills, critical thinking, collaboration, problem-solving, and teamwork, to address the ethical concerns.

    The case study highlights the importance of these skills in ensuring professional conduct and project integrity.

  271. Ethics in project management means doing what’s right or what one feels is right. This includes making honest decisions at all times and acting in a respectful, fair, and trustworthy manner. Using ethical behavior in project management builds honesty and trust, as well as a good image, for the company which Karen and John shared.

  272. The text describes an ethical dilemma faced by John and Karen, who work for a project consultancy firm. They discover that their client, William, has conducted an engagement program without their knowledge, using an opinion research firm that might have a conflict of interest.
    John and Karen use various skills, such as communication, critical thinking, collaboration, problem-solving, and ethical decision-making, to address ethical concerns and find a solution that involves a global firm. The text highlights the importance of these skills in ensuring professional conduct and project integrity.

  273. Some of the Professional conduct in this scenario are:
    1.Critical Thinking:Having to think deeply form both parties what is to be do.
    2. Confidentiality:Working on a project requires confidentiality
    While the skills maintained to come to a resolution were:

    Effective communication from karen to John and John to Karen
    Team work and Collaboration:Having identified an issue,Karen was able to work well as a team with John to resolve it.
    Critical Thinking/Problem Solving: In this Karen was able to think deep and point out the loophole
    And she was able to work with John to proffer solutions.

  274. I think their was effective communication between Karen and John. On the other hand, I think John was quite hasty to dive into the project, he also failed to understand that the other key stakeholders (William) who is mostly likely not project oriented person may find the ethical practical.
    unnecessarily. In the nutshell, I think it is important to do SWOT Analysis,thereby helping you to understand your team and this will help know how to communicate and manage their expectations.

  275. Issues of Professional Conduct:

    Lack of Transparency: The agency, represented by William, did not inform John about the already conducted engagement program. This lack of transparency can be seen as a breach of professional conduct.

    Potential Conflict of Interest: William’s reliance on an opinion research firm without involving the consulting firm’s planned approach raises concerns about a potential conflict of interest. This might compromise the objectivity of the project’s findings.

    Skills Used to Bring Ethics into Decisions:

    Communication Skills: John’s effort to communicate and understand the situation by questioning the unexpected results demonstrates effective communication skills. Open communication between John and Karen later becomes crucial in addressing the ethical concerns.

    Critical Thinking: Karen’s critical thinking skills play a significant role in recognizing the potential risks associated with accepting the initial report unquestioningly. She engages in a thorough analysis of the situation, considering both the risks of accepting and challenging the report.

    Collaboration and Teamwork: The collaborative efforts of John and Karen to discuss the problem, explore potential solutions, and eventually involve a global firm demonstrate strong teamwork. Collaboration is essential in navigating ethical dilemmas and finding comprehensive solutions.

    Problem-Solving Skills: Karen’s ability to think beyond the immediate challenge and propose a solution involving a global firm showcases effective problem-solving skills. This skill is crucial in addressing ethical concerns and ensuring the accuracy of project outcomes.

    Ethical Decision-Making: Both John and Karen exhibit ethical decision-making skills by recognizing the potential ethical issues, discussing the implications, and actively seeking solutions that align with professional standards.

    In summary, effective communication, critical thinking, collaboration, problem-solving, and ethical decision-making are key skills demonstrated in addressing the ethical challenges presented in the scenario. These skills contribute to maintaining professional conduct and ensuring the integrity of the project consultancy firm.

  276. Professional conduct and ethical considerations highlight in the scenario includes:

    1. Integrity: Acting honestly and ethically, upholding moral principles, and maintaining trustworthiness in all business practices.
    2. Professionalism: Demonstrating a high standard of behavior, etiquette, and competence in professional engagements.
    3. Respect: Treating colleagues, clients, and stakeholders with dignity, fairness, and consideration.
    4. Confidentiality: Safeguarding sensitive information and maintaining privacy and confidentiality for clients, customers, and employees.
    5. Compliance: Adhering to legal and regulatory requirements, industry standards, and internal policies.
    6. Conflict of Interest: Disclosing and managing personal, financial, or other conflicts of interest to ensure impartiality and fairness.
    7. Accountability: Taking responsibility for actions and decisions, and being open and transparent in reporting and communication.
    8. Equality and Diversity: Promoting a culture that embraces diversity, inclusivity, and equal opportunity for all individuals.

  277. The scenario involving XYZ company showcases ethical challenges in project management. The issues revolve around transparency, accuracy in reporting, and the responsibility to deliver unbiased information to stakeholders. The key characters, John, and Karen, exhibit critical thinking, communication skills, problem-solving abilities, and ethical decision-making in addressing these challenges. Their collaborative effort to seek external expertise reflects a commitment to integrity and transparency, prioritizing the long-term reputation of the firm.
    As a project manager, this case study emphasizes the paramount importance of ethical considerations in project management. It underscores the need for vigilance in maintaining transparency and honesty in all stages of a project. Effective communication, both within the team and with external stakeholders, is crucial to address ethical concerns openly. The ability to think critically, especially when faced with potentially biased or misleading information, is a fundamental skill for ensuring the project’s integrity. Additionally, strategic thinking and a broader perspective are essential to consider the long-term impact of decisions on the organization’s reputation. This scenario reinforces the notion that ethical behavior is not only a moral obligation but also a strategic imperative for project managers, contributing to the overall success and sustainability of the firm.

  278. John knew what he was supposed to do but was a little timid because he was all about achieving results, which led to a violation of their organization value.
    Karen on the other hand seem to be a process-outcome person.
    William’s unethical behavior is to cut corner to get desired outcome.
    In all, the skills used in handling this situation was COMMUNICATION, CONSULTATION & COLLABORATION

  279. Acting unethically, not working together as a team- like a loner.
    Lack of communication.
    Communication and understanding of each other’s idea, suggestion or opinion as a team will bring about quick results.
    Thanks

  280. Lack of commuication, going out of the ethical principles, No team work and There wont be transparency since the two other manager and not satisfy not meeting with the stakeholders.

    There should be good communication and a planned out schedule from the Project Manager to all his/her team so one person do not go out of it this would bring everyone together in having same project goal without having a misunderstanding or grudges.

  281. Acting ethically is a fundamental aspect of personal and professional conduct that involves making decisions and choices based on moral principles.Ethical behavior is crucial for maintaining trust,fostering relationship and contributing to a just and fair society.

  282. Skills employed in resolving the issue:

    Communication skills
    Teamwork and spirit
    Collaboration and inclusiveness

    The above were the professional steps taken in ensuring that the issue was as Karen had a discussion with her colleagues over the weekend.

  283. Can you identify a couple of issues of professional conduct featured in this scenario?
    The engagement programme with Key stakeholders, which was to involve a network of workers delivering feedback which will help in influencing key parameters for the next stage of the project was not done professionally, giving room for certain risk not being mitigated for.

    Reflect on what skills were used to help bring ethics into decisions used by the people involved in this scenario. Can you identify them?
    Confidence displayed by Karen.
    Collaboration between John and Karen.
    Attention to details by Karen
    Risk assessment by the team of Karen & John.
    Engaging other stakeholders for assistance.
    Being Inquisitive and researching for a solution.

  284. From the scenarios, a number of issues were noted which includes
    1. poor communication
    2.Teamwork and spirit was absent
    3.Poor ethical standards

    Skills adopted to resolve the scenario are among others
    1.Social networking
    2. Effective communication
    3. Collaboration and inclusiveness.

  285. Team work is an essential part of a project. Which I feel Williams lacked. Karen displayed a great skill of project management. She really wanted the project to be a success. John on the other hand knew what to do but needed a push.

  286. John was result oriented manager while Karen was inquisitive to have fine a help by searching for the agency the local agency partnered with.
    John also show a team work by listening to karen about her opinion about the reports and karen was so proactive to finding better solutions to the problem at hand. it was unfortuate for williams to have been cutting corners as project managers to save time and cost without considering the ambiguity of the project.

    Kazeem Team 7

  287. Some challenges encountered include
    Poor communication
    Poor team spirit
    Poor ethics
    Indiscipline

    Solution
    Effective communication
    Good team spirit
    Discipline

  288. Micah Chijioke Madu
    Project Management
    Cohort 12
    Team 6

    Bill Wootten identified MTD’s values as:
    Passion for what they do.
    Quality of what they do.
    Drive of employees.
    Fun while at work.
    Support for everyone.
    These values and norms impact on the ethical and environmental considerations of running projects for the company. The values ensure that MTD makes employee friendly policies that gives staff a sense of belonging, engendering a happy work environment, and motivating staff to put in their best and work at project deliveries whole soul. Quality of what they do as a value encourages the organization to look for the expectation of clients, and to work meeting such expectations in order to achieve client satisfaction and return patronage. It is for this reason MTD made necessary adjustment to accommodate the new client awareness to their environment, result to an increase in the volume of water supply by 25% with no added cost attracted to the client.

  289. Micah Chijioke Madu
    Project Management
    Cohort 12
    Team 6

    William displayed a lack of integrity and commitment to due diligence. He was cutting corners perhaps to save time and cost to the detriment of the project.
    John on the other hand, had a better sense of commitment to duty and was result oriented. He also exhibited team play by enlisting the opinion of and contribution from Karen. Karen took proactive measures to sort out the Identity of an organization that could help, and the team enlisted their support which resulted in the problem being solved.

  290. Challenges
    1. Violation of company’s ethical values
    2. Lack of Proper Communication
    3. No Teamwork

    Solution
    1. Communication
    2. Teamwork and cooperation
    3. Brainstorming
    4. Proper research and networking

  291. In this scenario, it was clearly observed that William took a critical decision without consulting his other two colleagues. Which was why John and Karen disagreed with the outcome. There was lack of effective communication. With effective communication comes collaboration and inclusiveness for the project to leave the first stage and enter the second stage.

  292. Challenges Highlighted in this scenario are ;
    1.Insufficient communication
    2.Poor teamwork
    3.Poor Ethics and standards

    Successful Project Outcome;

    1.Effective communication
    2.Effective teamwork and collaboration
    3.Effective research and networking

  293. The identified challenges are lack of communication, lack of teamwork skills, lack of integrity
    Successful project outcome
    Effective communication, effective collaboration, Teamwork, effective research

  294. insufficient communication, a lack of transparency, and inadequate teamwork. effective communication, improved collaboration within the team, and enhanced transparency among all stakeholders.

    The identified challenges highlighted in this scenario are as follows:
    1. Lack of Teamwork
    2. Poor Communication Style
    3. Violation of Ethics and Standards
    4. Sitting on the fence and not speaking out when it mattered.

    Successful project outcomes made by the individuals hinged on the following: :
    1. Problem Solving
    2. Networking
    3. Effective Communication
    4. Teamwork and collaboration

  295. From the scenario of XYZ compant
    1. Poor personal value
    2. Poor Communication on the part of both John and William
    3. Lack of Team Work
    4. Lack of due diligence and process
    5. Lack of trust
    6. Kaen was afraid to communicate her thoughts on the way forward to John.

  296. Some professional misconduct detected in this scenario are:
    1.Lack of team work
    2.Stereotyped system of reporting.
    3.Reporting without adequate research
    4.Lack of integrity from John
    5.Abetting wrong doing from Karen

  297. From my own POV, what I discovered was
    1. Poor Communication on the part of both John and William
    2. Lack of Team Work
    3. Lack of due diligence and process
    4. Lack of trust
    5. Kaen was afraid to communicate her thoughts on the way forward to John.

  298. A few instances of professional conduct highlighted in this scenario are as follows:
    1. Lack of Teamwork
    2. Poor Communication Style
    3. Violation of Ethics and Standards
    4. Sitting on the fence and not speaking out when it mattered.

    Skills employed to integrate ethical consideration into the decisions made by the individuals involved are as follows:
    1. Problem Solving
    2. Networking
    3. Effective Communication
    4. Teamwork and collaboration

  299. Issues I identified:
    Williams acted unprofessionally by writing up results, not working with John and having engagements. On the other hand, Karen exhibited team spirit, first by communicating with John and other colleagues about the project over the weekend, which enabled the team identified challenges and were able to move to the next stage.

  300. I noted two issues of professional conduct from the scenario in the case study.

    1. William acted unethically (by ignoring standards set by regulatory bodies) when he denied the XYZ project consultant the opportunity to gather feedback from the stakeholders who are actually going to impacted by the project through the engagement
    2.John who desperately wanted this contract found himself struggling to decide whether to keep the firms reputation or go with the flow Mr. William initiated . Thankfully as an experienced PM, he was able to Communicate with his team member, Karen, about the situation. This mastered skill is what brought ethics back into the situation.

  301. I identified some issues, they are;
    1. Lack of teamwork and collaboration between them.
    2. Lack of effective communication from William.
    3. Lack of integrity from Karen.
    3. Ethical dilemma: Karen was skeptical about the report but did not speak up because she didn’t want the work environment to change.

    Helpful skills that was used are;
    1. Effective communication between Karen and John.
    2. Integrity from Karen and John.
    3. Collaboration with other colleagues.
    4. Research.

    1. Problems
      1. Ineffective communication, between John and William.
      2. Ethical issues with John and William

      Skill
      1. Team work, between John and Karen and John and William.
      2. Effective communication between John and William.

  302. I think there was lack of team work generally and good communication among the people as in the interaction between John and Williams. This lead to lack of critical thinking as the result from the opinion research brought by Williams had some unseen risk in all parameters which could ruin the reputation of the firm, of which Karen saw and joined.
    It was great of Karen and John to connect by looking beyond the project and mapping out what the risks would be from making some sort of challenge to the report.
    It was necessary for them to engage critical thinking beyond the present view for unseen risks, bearing the goal, reputation of the firm and its ethical standards in mind.
    Also reaching out for help by consulting higher firms or expert in line with what was at hand was able to solved or manage the problem
    Kudos to Karen and John.
    Thanks

  303. In this case study, a couple of issues of professional conduct are evident:

    1. Misrepresentation of Data: William’s approach to obtaining information for the engagement program appears to involve using pre-existing data, possibly from an opinion research firm, instead of conducting the planned forums with workers on the ground. This raises concerns about the authenticity and accuracy of the information provided.

    2. Potential Ethical Dilemma: Karen faces a dilemma between remaining silent about her doubts regarding the engagement report’s accuracy or speaking up and potentially causing tension within the office. This ethical issue revolves around voicing concerns despite potential repercussions on her work environment.

    Several skills were employed by individuals involved in considering ethical considerations:

    1. Critical Thinking: John and Karen demonstrated critical thinking by questioning the authenticity of the report and considering the potential risks associated with its accuracy. They critically analyzed the situation and the potential consequences of different actions.

    2. Problem-Solving: John and Karen engaged in problem-solving to address the dilemma. They brainstormed options, mapped out potential risks and consequences, and ultimately devised a solution involving reaching out to a global firm for a review of the local research firm’s work.

    3. Communication: Effective communication skills were vital. John and Karen openly discussed their concerns, explored solutions, and collaborated to address the ethical issue. Additionally, John communicated with Karen to validate and support her idea of seeking an external review.

    4. Ethical Decision-Making: Both John and Karen displayed ethical decision-making by acknowledging the potential impact of their actions on the project, the firm’s reputation, and their relationships with colleagues. They prioritized integrity and accuracy in project data over potential conflicts or discomfort.

    These skills helped navigate the ethical challenges present in the scenario, allowing the team to address concerns about the engagement report’s accuracy while maintaining professionalism and integrity in their approach to the project.

  304. Some issues of professional conduct I can identify are;
    1. William’s assumption that the researcher’s finding is enough and the Project manager, John doesn’t need to make his own engaging research.
    2. John was almost tempted to take the next step which was already posing as an opposite to XYZ’s organizational culture and values.

    The skills used to help bring ethics into decisions used by the people involved in this scenario were:
    1. Negotiation
    2. Proper and effective communication
    3. Ethics and Standards

    1. There’s a proper use of communication by Karen and John. This is the best and effective step to problem solving. Then there was also negotiations, which was done to help with pending problem, then Williams assumption almost cost the agency alot. The whole work is that while we as PM’s are on the field we should not assume but communicate effectively to find solutions.

  305. The problems; lack of communication, Time management and no teamwork.
    So one of the solutions that was applied was engaging and motivating project member, dealing with the issue before the problem was escalated.

  306. A) Few problems identified;
    1) Undefined values
    2)Professional bias
    3) Neglect and boycotting of professional standards
    4) Unclear and lack of communication
    5) No team spirit

    B) Solutions;
    1) Communication
    2) Honesty and transparency
    3) Collaboration
    4) Recognition of ethical standards and willingness to follow through
    5) Acknowledging the regulatory standards

  307. The scenario depict the impact of proper team work, managing risk and acting unethically as in the case of William. The ability to manage the risk and be a team player placed Karen a step ahead. She sought for expert opinion in solving the problem, was able to diffuse the tension, restore the goal of the team and were able to make headway.

  308. Team work is an essential part of a project. Karen was exceptional and displayed a great skill of project management. She was after the success of the project and doesen need to cut corners, she’s core project manager.

    Reply

    1. Karen has all it takes to be a project manager for she was able to identify risks that could affect project delivery and went ahead to solve the problems and collaborated with john in ensuring that the project deliverable is well done and they were able to find the right material hurdles for the next stage.

    2. Communication, team work and understanding is very important in any project also setting our eyes on the goal to achieve it any positive means possible just as Karen did.

  309. This a real case of lack of team work, unethical practices, that have always floored projects and induced lips service in values. May be because of lack of time and meetings and desire for excellence, they write reports and feedbacks

    1. Karen and John acted professionally when the followed the right channel to solve the Issue. Critical thinking and determination to get solution help them to get the issue resolved.
      John accepting the result without engagement with the stakeholders put the project at risk.
      William did not apply the ethics and values of the organization, he followed shot cut because he is so eager to get to the next stage of the project.

  310. The provided case study reveals several issues of professional conduct, including:

    Communication and Transparency: John needed to be fully informed about the local processes and expected a more structured feedback mechanism.
    William assumed the local agency’s methods would suffice only after fully explaining or justifying this to John.
    Karen felt uncomfortable providing critical feedback for fear of upsetting team dynamics.
    Integrity and Honesty:

    William’s approach could imply complacency with potentially superficial data collection.
    Karen initially hesitated to voice legitimate concerns about the engagement report’s overly optimistic results, which could have led to misleading conclusions about the project’s viability.

    Reflecting on the skills used to address these ethical concerns:

    Problem-Solving and Critical Thinking:

    Karen and John used critical thinking to assess the risks associated with proceeding with the engagement report as it was and strategized a plan to address potential issues.
    Collaboration and Teamwork:

    Karen’s initiative to research and collaborate with a local firm demonstrated a proactive approach to teamwork and leveraging external resources to solve an internal problem.
    Communication Skills:

    The scenario highlights the importance of open communication, as seen when Karen approached John with her concerns, leading to a productive discussion on how to proceed.
    Adaptability and Resourcefulness:

    Karen displayed adaptability by looking for an alternative solution to provide a more accurate assessment of the engagement program.
    Professional Courage and Accountability:

    Despite her initial reluctance, Karen’s decision to speak up and John’s willingness to reconsider the report’s findings showed professional courage and accountability for the project’s outcome.

    These skills contributed to making ethical decisions, ultimately leading to a more thorough and honest evaluation of the project’s engagement phase.

  311. William is not a team player and is also not exercising ethical conduct and cutting corners. There is no openness to communication within the team. Initially Karen kept her concerns however showed great team work attitude when she approached John, this is beneficial for success of any project. As a project manager John showed lack of leadership skill in that he failed to find a solution on how to correct the unethical processes exercised by William, he should have taken the lead and bring the team together. However at the end it seemed to work well, tx to Karen’s tenacity.

    1. Well said. Team work is an essential part of a project. Which I feel Williams lacked. Karen displayed a great skill of project management. She really wanted the project to be a success. John on the other hand knew what to do but needed a push.

  312. I think the decision made by William to outsource the opinion research may have been inconsistent with the values of the firm. And William also did not carry his partner/colleague along in properly familiarizing him with the proposed process, making John angry.
    William’s method may have been industry standard, but obviously, John was not comfortable with it.
    Karen overcame the fear of honestly communicating her reservations with her superior, and looked at the greater good that would come out of sharing her opinion.
    And I think the solution came eventually, and it all worked out.

  313. The identified challenges in this scenario include insufficient communication, a lack of transparency, and inadequate teamwork. Successful project outcomes hinge on effective communication, improved collaboration within the team, and enhanced transparency among all stakeholders.

    1. I totally agree, William cutting through corner seemed unethical coupled with the fact that he goes completely against the values of the organisation. For the fact that it was quite clear to both John and Karen that the results were not authentic should have made William redo the task.

  314. Improper time management.
    Lack of effective communication
    Violation of ethics and conducts
    Lack of Team work….
    And in order to resolve issue, they employed the use of:
    Effective communication
    Appropriate time management skill.

  315. ISSUES
    1) Lack of Communication
    2) Lack of Team Work
    3) Lack of Professional Work Ethics
    SOLUTIONS
    1)Consistent Communication
    2)Consistent Collaboration to Build better Team work

  316. There is this saying that when you get to Rome you behave like the Romans to gather facts and information about their way of doing things. John came as an experienced Project manager who has had outstanding reputation for what he does but did not know that not everybody take into account the values of the organization in line with their personal behavior. John did not have knowledge of the working environment
    Williams on the other hand acted unethically by not carrying other members of the project team along, probably because he has been working with agency for long and he is the a real people person.
    The skills I recognized in this case study that was used to resolve the issue are:
    Effective communication between John and Karen
    Negotiation skill in Karen with the big organization
    Collaboration skill between John and Karen

    1. Issues of professional conduct featured in this scenario is between John and Karen, they collaborated together to achieve their goal. Professionalism was also seen in the scenario because they gave room for honest opinion and made a thorough research to arrive at a very good result.
      Skills used are communication and negotiation

      1. A serious issue of professional conduct featured in this scenario has to do with code of practice. Here was Jenny expecting a round table meeting with the stakeholder, where they’d discuss the contract details ,but was given an already written out contract engagement to go work with, which she knew nothing about. A very typical example of external adversity in delivering projects.
        Jenny had to engage the skill of communication to resolve the problem she was faced she organized discussion room with her colleagues and with Several meetings to tackle the issue
        Communication is very important and Good negotiation

  317. A project manager need several skills which includes, time management, effective communication and decision making. This will aid in carrying out given project effectively

  318. A couple of issues of professional conduct featured in this scenario include:

    William: There were indications that he had become unethically, prejudiced to an outcome owing to years of working with the agency and the degree of familiarity with the stakeholders and the process of stakeholders engagement. Therefore, he was not openminded to outcomes, other than what he had anticipated. Furthermore, he was more concerned about the next stage than to secure a comprehensive and unbiased feedbacks from stakeholders, critical to the next stage

    John: Though, he had a well-thought out expectation on how the process of stakeholders engagement should follow, it was neither documented nor communicated to the Agency contact person (William) beforehand. Though, he was presented with a substandard report, he lacked the decisiveness of a project manager to reject the report and request for another stakeholders engagement to be conducted. Also, he wasn’t prone to subjecting the report to the scrutiny of other project team members and asking for their independent opinions except that Karen had tangentially, queried the report.

    Karen: She was neither honest nor objective with the project manager (John) even though the report had red flags encircling it. Furthermore, she elevated her self-interest over the project team’s interest by reneging in giving what she considered, ‘constructive criticism at expense of her progression in XYZ firm.

    Certain skills were employed in bringing ethics into the decisions made by those featured in the scenario and they include:

    Effective communication: Between John and Karen

    Negotiation: Between John and Karen in giving appropriate consideration to the current project in relation to future projects

    Collaboration: Between Karen and some close colleagues

  319. Team members needs to be constantly reminded “why the ethics” and “consequences of unethical behavior”.
    Looking at the above scenerio, I think, technically, John was not wrong to take a tour before the meet. This will help the team experience the way of live of the people he’s meeting with. Except they were supposed to meet that same day.

    Williams behaved unethically by going behind the team which is wrong. Karen and John initiated good communication skills and dialogue to save the engagement.

    1. A project manager need several skills which includes, time management, effective communication and decision making. This will aid in carrying out given project effectively.

  320. For effectiveness of ethics in an organisation,communication is the bedrock. Ethical standards must be met.Upholding ethical standards in project management is very important to the success of a project. Adherence to policies and procedures and following the road map of the project.Ensuring professional boundaries and not being biased or allowing selfish interest to affect the targeted goal of the project .

  321. Good evening all,

    My view in the case study for *Acting ethically*

    *The issue of professional conduct featured in the scenario was:
    -Honesty
    -Integrity
    -Openness

    *The skills used to bring ethics into decisions by the people involved was:
    -Openness,they talked to their other colleagues about it and got their views concerning the matter
    -They admitted their incapability and are ready to do the right thing even if it will cost them the project
    -Made more research and enquiries about the project and partnered with a research team that is good in that aspect(collaboration)
    -By collaboration,solution was found to the solution

  322. In a nutshell, Some of the obvious professional conducts highlighted in this case study involves:
    ** Improper time management.
    **Lack of effective communication
    **Violation of ethics and conducts
    ** Lack of Team work….
    And in order to resolve issue, they employed the use of:
    ** Effective communication
    **Appropriate time management skill.
    **Good ethics and conducts, and
    **Effective Team work

  323. The obvious anomalies in the conduct of the professionals involved in this case study are:
    Lack of effective communication
    Violation of ethics and conducts
    Lack of Teamwork

    Skills used to correct the anomalies are:
    Honesty
    Team work
    Research

  324. Obvious anomalies in the conduct of the professionals involved in this case study are purely:
    1. Lack of communication between William and John.
    2. Improper Time Management by John
    3. Violation of ethics and standard by William
    4. Lack of teamwork between William and John

    Skills employed to correct the initial anomalies are:
    1. Clear calm communication skill by John with Karen on the issue at hand
    2. Good time management by Karen to engage in rigorous research concerning the issue at hand
    3. Proper application of code of practice and rules of conduct by John and Karen to get the project back on track.

  325. Ways that values and norms impact on the ethical and environmental considerations of running projects for the company

    1. Compliance & sustainability: norms and values will influence the quality of job done which will result in ‘compliance’ status during audits and ultimately work continuity for the organisation

    2. Environmental sustainability: companies that consider the environment will embed eco-friendly Norms into their projects e.g reducing waste, disposing waste appropriately, energy conservation

    3. Stakeholder expectations: the values and norms of a company reflects the expectations of its stakeholders, customers, employees. Meeting and exceeding their expectation is necessary to maintain trust and reputation

    4. Decision making: values and norms set the moral compass for team members & project managers and practices carried out during the project

  326. The issues of professional conduct featured in this scenario are:

    1. Lack of team work: all 3 members of the team weren’t involved in the organisation of the engagement

    2. Karen considered my personal interest above the interest of the project and her company

    3. Williams downplayed the importance of an unbiased and effective survey

    4. John didn’t speak up to reject the survey methodology

    Skills that helped to bring ethics into the decision

    1. Inter personal skills
    2. Honesty
    3. Years of experience
    4. Goal orientation
    5. Communication

  327. Unethical behaviour: This is due to there medium of communication. At the long run John is able to understand William and Karen who’s knew to the organisation keep her cool and able to learn and improve the channel of communication.

    The team got there feet and they are able to execute a perfect job at the end without discrimination or offence among themselves.

  328. To the best of my understanding, a project manager should not make judgments based on bias or discrimination. They should not treat certain team members unfairly because of differences in their regions or beliefs. Therefore, a project manager needs to maintain a balance and respect each team member’s opinions without any discrimination towards any team member or stakeholder involved in the project.

  329. Some issues observed in this project includes; lack of communication, no collaboration, unethical conduct.
    The issues was resolved by effectively communicating with the team members, team work and following the right work ethics.

  330. The issues I could find in this scenario are lack of communication, lack of transparency and lack of team work. For a project to be successful there must be effective communication, better team work, and transparency among everyone involved.

  331. ISSUES OF PROFESSIONAL CONDUCT
    1. LACK OF COMMUNICATION
    2. IMPROPER TIME MANANGEMENT
    3. VOILATION OF ETHICS AND STANDARD
    4. LACK OF TEAM WORK
    SKILLS USED TO CORRECT THE ISSUES
    1. COMMUNICATION SKILLS
    2. TIME MANAGEMENT
    3. ETHICS AND STANDARD

  332. Communication is the bedrock to every successful achieved project. Communication will foster in Teamwork, Focus, Respect and Diligence in carrying out responsibility. From the scenario here, it is observed that everyone is busy doing his of hers as a result of poor or lack of communication. Hence, there is no teamwork. Because teamwork makes the dream work.

  333. William ought to have worked with his team, rather he chose to to it alone with shortcut.
    This means he is not great at communicating well and managing a team as a leader.
    I’m glad Karen and John still collaborated to see the possible weaknesses that may arise from the project although they also have to be faulted. The stakeholders might view the team as being incapable of working together to achieve the goals of the project due to individual differences.

  334. There are a number of issues observed.

    One of which is lack of communication between all three parties; each person was thinking individually instead of collectively as a team working for the same purpose.

    Lack of Respect: William clearly did not have any respect for other members of the team, overriding them in getting the work done as he seemed fit. He didn’t acknowledge the importance of other team members at all.

    There’s also self-serving interest on the part of Karen who put her personal ambitions and career ahead of the overall outcome of the project.

    Lack of Responsibility: If you are handling a project, you have to be responsible for complying with policies and procedures. William clearly flouted this by not going through the proper process to arrive at the final report. He was clearly just interested in moving from stage 1 to stage 2 without any recourse as to how this affects the success of the project in the long run. John ought to have brought it up in conversation with William and Karen before leaving instead of just accepting William’s decision.

    Eventually, both John and Karen had an in-depth communication, using critical thinking and analysis to determine the implications of the report for the project.

    With research and networking, they were able to get the actual data that they needed to move on to the next stage and aid the success of the project without ruining the firm’s reputation and standing.

    They demonstrated a strong sense of accountability to their clients and the firm and this helped them do the right thing.

  335. Isibhakhomen Angel Alimikhena

    By upholding ethical standards in project management, you must not only contribute to the success of your projects but also build a strong professional reputation and trust with stakeholders, it’s important to lead by example and promote ethical behaviour with your project team and organisation
    Following principles like
    *Intergrity: Always be honest and truthful in your dealings
    *Fairness: treat all team members, stakeholders and suppliers fairly and without bias.Aviod favouritism or discrimination
    *Accountability: Take responsibility for your actions and decisions. if a mistake is made, admit it and work to correct it.
    *Respect: Treat all individuals with respect, regardless of their role or status. Valuing diversity and inclusion is part of ethical behaviour.
    John colleagues lacked some of these principles in this scenario.

  336. Karen and Jon conducted themselves professionally when they followed the proper channels to solve the issue.
    Critical thinking and determination to find a solution helped them resolve the issue.

    1. Williams didn’t accuse John for his report, He and Karen got through the issue with the report by discussing honestly with stakeholders. Karen recognised her seniors and maintained her cool while working out a solution.

      1. Some of the problems includes the lack of communication, no team collaboration from both parties, unethical behavior of misrepresenting information.

        Company xyz was able to use a more proactive approach in resolving and bringing light to the situation by engaging a big firm who has influence over the local opinion research.

  337. They lacked communication and team spirit as regards the project …as each of them neglected the need to have meetings to move the project forward.

    Critical thinking from Karen and discussion with stakeholders saved the day .

    1. Communication gap between the team and zero level on team building, they should have come to agreement on what and how to do the project and that would have enhanced the time used

  338. Issues Identified
    John did not do a proper job of elicitation initially. Accepting the results without proper engagement with stakeholders puts the project at risk.
    Williams displayed a lack of ethical awareness due to his eagerness to move to the next phase of the project.
    Karen let her personal ambition and feelings affect her proffesional judgement though her research in identifying the big firm displayed critical thinking and good problem solving skills.
    Skills
    Communication
    Networking
    Research
    Ethical Awareness
    Networking

  339. Lack of team work

    Lack of communication. They didn’t sit together to reflect on possible mistakes in the report.
    Lack of critical thinking. Giving thought to options that contradict your own result will show possible loopholes

  340. These are some of the issues noticed in the case study:

    1. Personal interest: Williams was influenced by personal interest over the organization’s reputation.

    2. Violation of ethical standard: Williams engaged in some unethical behaviour which includes dishonesty, manipulation and fraudulent act, which is against the established ethical standards of the profession.

    3. Xenophobic behaviour: This has to do with discrimination and stigmatization. This was seen when Williams realize the ethnic difference between him and John.

    4. Fear: Because Karen was on probation despite knowing the right thing to do, decided not to offend Williams against the reputation of the organization. Although she later realized her mistake and on time.

    The Skills used were;
    1. Communication: Karen and John discussed the issue together and came to a great solution. They evaluated their previous options by strategically creating an alternative outcome.

    2. Time management: Talking to people at the appropriate time help to bring in great ideas and solution to the problem.

    3. Negotiation: Because Karen and John were able to analyze the issue with preferable solutions, they were able to have a great negotiation process with their client.

  341. Issues of professional conduct featured in this scenario:
    1. lack of communication and transparency by John
    2. No team work, as he made the decision to create the report all by himself without informing the other members involved in the project
    3. Lack of integrity from John as the report was too perfect and not showing the true nature of what the report should look like

    Skills used to help bring ethics into decisions used by the people involved in this scenario:
    1. Communication
    2. Negotiation
    3. Networking

  342. All organizations require a high level of project management skills.It’s common for better negotiating, coordination, adherence to rules, risk management, and resource management to lead to a successful ending.Therefore, successful project execution requires the use of the right competencies for the project completion.

  343. In the given scenario, there are a couple of issues related to professional conduct. These issues revolve around ethics, transparency, and the decision-making process. Let’s identify these issues and the skills used to address them:

    Issues of Professional Conduct:

    1. Lack of Transparency: The issue of concern in the scenario is the lack of transparency in the engagement program report. John, from XYZ, expected a carefully arranged engagement program to elicit feedback from on-the-ground workers regarding potential hurdles in the project. However, William, the client agency’s representative, had already obtained information through an opinion research firm without involving John in the process. This lack of transparency raises ethical concerns about open communication and collaboration.

    2. Questionable Integrity in Reporting: The engagement report presented by the opinion research firm appears to lack objectivity. Karen, a member of the XYZ team, raises concerns about the report being overly positive and possibly skewed to paint an unrealistically favorable picture of the project’s outlook. This calls into question the integrity and accuracy of the report.

    Skills Used to Address Ethical Considerations:

    1. Communication and Collaboration: John and Karen demonstrate effective communication and collaboration skills. Instead of accepting the potentially biased report at face value, they engage in a conversation to address the issue. They discuss their concerns and consider the potential impact on the project’s success.

    2. Critical Thinking: Karen applies critical thinking skills by questioning the report’s findings and recognizing the need to consider the potential risks associated with accepting the report without scrutiny. This analytical approach helps identify potential issues.

    3. Problem-Solving and Decision-Making: John and Karen engage in problem-solving and decision-making to address the ethical dilemma. They recognize that transparency is crucial and consider the risks of challenging the report. They also explore alternative approaches to obtain more reliable engagement data.

    4. Research and Networking: Karen’s use of online research and networking skills is evident when she identifies a big global firm that could assist in assessing the local opinion researchers’ work. This demonstrates a proactive approach to finding a solution and seeking expertise from external sources.

    5. Ethical Awareness: Both John and Karen show ethical awareness by recognizing the potential implications of their actions on the project’s success and XYZ’s reputation. They understand the importance of maintaining ethical standards in their work.

    In this scenario, the individuals involved in the project demonstrate their commitment to addressing ethical considerations. They use their communication, critical thinking, problem-solving, research, and networking skills to ensure transparency and the integrity of the project’s data. These skills help them make informed decisions that align with ethical principles and best practices in project management.

    1. Professional conduct refers to the expected behavior and ethical standards within a specific profession or workplace. Issues of professional conduct can vary by industry, but some common examples include:

      1. Conflict of Interest: When a professional’s personal interests or relationships interfere with their duty to act in the best interests of their organization or clients.

      2. Ethics Violations: Engaging in unethical behavior, such as dishonesty, fraud, or manipulation, that goes against the established ethical standards of the profession.

      3. Misuse of Resources: Inappropriate use of company resources, time, or assets for personal gain or non-work-related activities.

      4. Harassment and Discrimination: Engaging in behaviors or actions that create a hostile work environment, including harassment, discrimination, or bullying.

      5. Breach of Confidentiality: Sharing confidential information or data without proper authorization, which can harm the organization or its stakeholders.

      6. Negligence: Failing to meet professional standards or responsibilities, which can result in harm or damage to clients, colleagues, or the organization.

      7. Lack of Transparency: Withholding information or being untruthful in professional dealings, which can erode trust and accountability.

      8. Violation of Laws and Regulations: Failing to comply with relevant laws and regulations in the industry or profession.

      Addressing issues of professional conduct typically involves disciplinary measures, ethics training, and adherence to established codes of conduct or professional standards. It’s important for individuals and organizations to have clear guidelines and processes in place to address and prevent such issues.

  344. Issues of professional conduct featured in this scenario:
    1. Issues were not anticipated.
    2. The project manager wanted his suggestion to be adopted, instead of discussing different team members’ opinions to get the best conclusion.
    3. Communication was not well done.

    Skills used to help bring ethics into decisions used by the people involved in this scenario:
    1. Communication
    2. Negotiation
    3. Networking

  345. I observed that there was lack of good communication skill, between John and Williams while Karen later used her communication skill by ensuring that the issue on ground was solved to keep the company’s focus and reputation were maintained.

  346. In this case study, the absence of teamwork and communication within the group is evident. Successful projects require collaboration, as no one has all the answers. To maintain project quality and the company’s integrity, Kareen addressed the issue by consulting with John and colleagues. While research informed their decisions, involving William could have enhanced understanding. Communication, teamwork, and research enabled them to address project challenges and plan for potential risks.

    1. Acting professionally without allowing emotions could have helped John handle William better. Active collaboration saved the day eventually.

  347. From this case study I could deduce that the group lacked team spirit and as such there was no communication among them. If a project must be successful team work is paramount. No one knows it all.

    However, seeing that the quality or success of the project will be jeopardized thereby affecting the integrity of the company and it’s goals Kareen had to find a way to speak with John and also discussed with other colleagues. Kareen and John went as far as doing a research on how others have handled similar project and this help them to make informed decisions. But I think they William should have participated this so that every one can understand what needs to be done and why it needs to be done in the Way it was agreed to be done.

    In my observation Communication, Team work and Research helped them to tackle the project and mapped options to handle possible risks and problems that could arise in the course of the project.

  348. John and William lacked effective communication and Team work spirit. That’s why William prepared the report alone. While Karen has shown professionalism by identifying the problem and also proffering a solution.

  349. From the senacrio,
    There was lack
    Team work spirit
    Professionalism at some point.
    Ignoring cores values and work ethics.
    They got it right later and were able to identify the problem and took the right approach of collaboration to succeed in their project.

  350. Between John and William it was seen that they lack effective communication and Team work spirit. This is the reason why William go on his own to prepare the report but Karen has shown a professionalism by identify the problem and also proffer a solution.

  351. In this case study, the professional issues are:
    1. The client representative (William) lack teamwork and integrity and willing to do things in his way without the PM ideals and he is also unprofessional in his way of work.
    2. The PM (John) lack the negotiation skills by accepting the report without questioning and requesting for a revisit. Which violate the ethics and standards of PM.

    3. Karen lack disagree and commit principle and was afraid to present her view to John. And this shows she only have interest in her personal growth and not the company and project success.

    The issues was resolved with effective communication between John and Karen and also teamwork.

  352. From the case study, it is obvious that William has a wrong motive and lacks ethical disciple. William needs to shift his ethical reasoning and give place to ethical values like integrity, teamwork and accountability.

    The involvement of the XYZ team suggests that a broader perspective is necessary for the project’s success, and their experience can be valuable.

    John, like Karen, should have analyzed the project more thoroughly to identify potential issues and work with William on mitigation strategies.

    Undoubtedly, Karen demonstrated good teamwork by prioritizing the team’s success over personal achievements.

    Collaborative communication, as seen in her discussion with John, is essential for achieving desired outcomes while upholding the company’s integrity and reputation.

    1. In this case study, the absence of teamwork and communication within the group is evident. Successful projects require collaboration, as no one has all the answers. To maintain project quality and the company’s integrity, Kareen addressed the issue by consulting with John and colleagues. While research informed their decisions, involving William could have enhanced understanding. Communication, teamwork, and research enabled them to address project challenges and plan for potential risks.

  353. William response suggests intention to mislead the users of the report for wrong motives and lacks professional due diligence. Karen and John displayed risk based thinking and professional due diligence, which creates opportunity for the enterprise to give assurance to their client of capacity to handle the project professionally.

  354. Some of the ethical issues raised are:
    1. Breach of rules of conduct- the agreed engagement procedure between John and William was not followed
    2. Lack of values- Karen and john were selfish. They out themselves first instead of the project and the reputation of the organisation.
    3.code of practice- William let his situation get the best of him. He should have insisted on the code of practice being followed

    Ways in which the above was tackled:
    1. Feedback – William asking for feedback from Karen by creating a safe space to do it with no repercussion.
    2. Understanding what the real goal to be achieved is. William and Karen understood that the reputation of the organisation and goal of the project was at stake
    3. Values- knowing that if the organisation had a reputation which they bought into at the point of applying, the values should still be upheld. They were able to achieve this by honestly, innovative and proactive thinking.

  355. 1. lack of communication and external adversity from the client’s side (William)
    he didn’t put John through anything, and that caused John to lack confidence on his job and the project

    2. Karen was able to implement some rules of conduct, communication her concerns with John, making sure to give time to think and she was able to further the project while making John more sure about it

  356. Issues of professional conduct were honesty and integrity by John and Williams
    However effective communication by Karen and John was able to solve the issues

  357. John loose focus and laid down his guard.
    William is just been realistic
    In face, the whole team should learn to work together as a team.

  358. Some professional conduct issues reflected with this team are:

    1. The young man John exhibited lack of honesty and integrity in reporting the outcomes of the engagement activity. No project outcome is a 100 percent successful . He presented a false report which didn’t meet up with the expectations of the project, to enable quick movement to the next stage which is an ethical issue of concern.

    2. William, the project supervisor did not do his due diligence in ensuring that data and findings from the report were a true and exact reflection of the reality on the field which questions the credibility of his professional responsibility.

    3. Karen was selfish at some point when she refused to ask questions about the seemingly perfect report when she spotted a concern but rather chose to ignore it being only concerned about her future and prospects on the job until there was a sincere engagement later

    Skills used to bring ethics into decisions by the people on the team include:

    An eagle eye for details is critical to spot problems ahead of the project as exhibited by Karen

    Team work : Both parties brain stormed on how they could adjust certain variables of the project to reflect the true picture.

    Problem solving skills : They both identified and analysed the issue and consequences of using a false report. They further identified the potential risks, and worked together to map out a solution that upholds the ethical standards of and to avoid derailing the project.

    Research and Proactiveness: Karen’s proactive approach to carry out online research and collaboration with a global firm was key to the success of the project .

    Effective communication exhibited by John and Karen was crucial and vital role in addressing the ethical concern and getting the project back on track

    Ethical awareness: Karen and John took responsibility and reised the implications of their actions on the project and the reputation of their firm if they had done nothing .

  359. Issues of Professional Conduct:
    Integrity and Honesty: The scenario raises concerns about the honesty and integrity of the individuals involved. William’s decision to provide John with a report that does not accurately reflect the engagement results is a breach of professional conduct. It involves misrepresentation of information, which can harm the project and undermine trust.

    Transparency and Accountability: Another issue is the lack of transparency in decision-making. William’s failure to disclose that the report was outsourced to another research firm and not collected as initially planned raises questions about accountability and transparency in the project. This lack of transparency can lead to misunderstandings and misaligned expectations.

    Skills Used to Address Ethical Considerations:

    Communication Skills: Karen and John demonstrate effective communication skills by discussing the ethical dilemma regarding the engagement report. They engage in a constructive conversation to identify the problem and potential solutions. Open and clear communication is essential for addressing ethical issues.

    Critical Thinking: Karen and John exhibit critical thinking skills when they analyze the situation and its potential consequences. They consider the risks of accepting the inaccurate report, as well as the risks of challenging it. Critical thinking allows them to make a well-informed decision.

    Problem-Solving: Karen uses problem-solving skills to identify a solution to the ethical dilemma. She suggests involving a reputable global firm to review the work of the local research agency. This approach aims to address the issue and ensure the accuracy of the engagement report.

    Ethical Decision-Making: Karen and John prioritize ethical considerations by recognizing the importance of delivering accurate and reliable results to the client. They choose a path that aligns with ethical principles, even if it involves confronting challenges and potential risks.

    Collaboration: The decision to seek the assistance of a global firm demonstrates collaboration skills. Karen and John work together to find a solution that maintains the project’s i