Various definitions of the concept of quality have been put forward.

One generic definition (Pass, 2006b) is as follows:

The overall characteristics of a product or service that fulfill the requirements of customers in terms of quality.

This definition aligns with the viewpoint of Joseph Juran, who, in the 1950s, defined quality as ‘fitness for use’ (as quoted in ASQ, 2019).

This definition is largely consistent with the definition of quality provided by APM (2019, p. 214):

The suitability for the intended purpose and the degree to which the output of a process or the process itself conforms to the requirements.

Now take a moment to consider the following statements about quality. Which ones do you agree with?

  1. Quality should prioritize the customer’s needs.
  2. Quality is an internal focus.
  3. Quality should be considered from the project’s inception.
  4. The execution phase of a project is crucial for achieving quality goals.
  5. Quality issues should be openly discussed to identify corrective actions.
  6. Quality problems should be concealed from customers and possibly managers.
  7. Individuals are enthusiastic about producing high-quality outcomes.
  8. Team members do not produce quality outputs without close supervision.

Share your thoughts on these statements in the discussion section below.

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1,201 thoughts on “What is quality [PM Course discussion]

  1. Quality should be considered from the beginning of the project and obviously must be focused on the customer’s need. Before the commencement of any project, the quality should be ascertain and planned, during and after the execution stage, the level of correction would be minimal and pointed to the right direction since the level of supposed quality has been known.

  2. Quality is all about satisfying and meeting the customer or client’s expectations.
    Quality is very important to the successful outcome of delivering the project.
    Quality is prioritizing and satisfying customers need within timeframe and their cost or budget.

  3. In order to increase customer happiness, ensure market relevance, create value, facilitate continuous development, differentiate enterprises, and nurture long-term success, quality should in reality be centered on the needs of the customer. Businesses can forge closer bonds with their clients and prosper in the current competitive environment by prioritizing customer-centricity.

  4. Quality should indeed be focused on customers’ needs because doing so drives customer satisfaction, ensures market relevance, creates value, facilitates continuous improvement, differentiates businesses, and fosters long-term success. By making customer-centricity a priority, businesses can build stronger relationships with their customers and thrive in today’s competitive landscape

  5. Quality in project management refers to meeting or exceeding the expectations and requirements of stakeholders regarding the project’s deliverables, timeline, and budget. It involves ensuring that the project is completed to a high standard, free from defects or errors, and achieves its intended objectives effectively and efficiently. Quality management processes typically include planning, assurance, and control activities throughout the project lifecycle to ensure that quality standards are upheld.

  6. I agree with statements 1,3,4 and 5.
    I disagree with the sixth statement that “quality problems be concealed from customers and managers”. This is deceit, which may breed distrust as customers may not trust the project manager/team’s judgement.

    Also, I disagree with the seventh statement that “individuals are enthusiastic about producing high-quality outcomes”. Without being bias, some people don’t really care about the quality of a given project/outcome. Anyhow it’s done is fine by them, thus, they may not put in much effort or interest into it.

    Lastly “Team members do not produce quality outputs without close supervision”. I partially agree and disagree with this statement. The level of enthusiasm of a team may depend on the individuals involved in a project or the project manager.

  7. Quality of projects depend on customer budget and need.
    Every PM should be quality minded and as such every project should begin with quality.
    I disagree that quality problems should be concealed from anyone that’s part of the team.
    Yes from experience most team members only give their best when closely supervised.

  8. Quality should be focused on the customer’s needs: I agree with this statement. Ultimately, quality should align with meeting or exceeding the expectations and requirements of the customer. Customer satisfaction is a critical aspect of quality management.
    Quality is focused internally: I partially agree with this statement. While internal processes and standards are important for ensuring quality, they should ultimately serve the purpose of meeting external customer needs. Internal focus should complement, not overshadow, the external focus on customer satisfaction.
    Quality should be considered from the beginning of the project: I fully agree with this statement. Quality should be integrated into every phase of a project, starting from its inception. Considering quality early helps in preventing issues downstream and ensures that the final deliverable meets or exceeds expectations.
    The execution phase of a project is the most critical to achieve quality targets: I partially agree with this statement. While the execution phase is indeed crucial for implementing quality standards and processes, the groundwork laid during planning and design significantly influences the success of quality targets. Each phase of the project lifecycle plays a critical role in achieving quality.
    Quality issues should be discussed openly to find corrective actions: I fully agree with this statement. Open communication about quality issues is essential for identifying root causes and implementing effective corrective actions. Transparency fosters a culture of continuous improvement and accountability.
    Quality problems should be hidden from customers and possibly also managers: I strongly disagree with this statement. Hiding quality problems not only undermines trust with customers and managers but also prevents the opportunity to address issues and improve processes. Transparency is key in building credibility and fostering long-term relationships.
    People are keen on producing quality outputs: I agree with this statement. In general, people take pride in their work and strive to produce quality outputs. However, this can vary depending on individual motivation, organizational culture, and the presence of supportive processes and systems.
    Team members do not produce quality outputs without close supervision: I disagree with this statement. While supervision and guidance can be beneficial, many team members are capable of producing quality outputs independently, especially if they are properly trained, empowered, and motivated. Trusting employees and providing them with the necessary resources and support often leads to higher-quality results.
    In conclusion, ensuring quality in any endeavor is a multifaceted and dynamic process that requires careful consideration of various factors. It’s crucial to prioritize the alignment of quality with customer needs, integrate quality considerations from the project’s inception, maintain open communication about quality issues, and foster a culture of transparency and continuous improvement. While supervision and internal focus are important, they should complement, not overshadow, the ultimate goal of meeting customer expectations. Trust in team members’ abilities, coupled with effective processes and support, is key to consistently delivering high-quality outputs. Ultimately, a commitment to quality throughout every phase of a project is essential for long-term success and customer satisfaction.

  9. I agree with all the statements about quality, except 3 of them.
    I don’t agree with the statement “Quality problems should be hidden from customers and possibly also managers.” because doing this makes the clients lose trust in you.
    Also, people are not always keen on producing quality outputs. A lot of people are either focused on quantity or on profits.
    “Team members do not produce quality outputs without close supervision.” – I kind of agree with this but I also believe this is true about a lot of things.

  10. Oliyide Oluwatobi
    Cohort 13
    Team 10

    Quality should be focused on Customer’s needs and it should be considered from the beginning of the project so that the budgeting will be made. Quality issues should also be discussed openly( this is where feedbacks come in) to find corrective actions. Some team members may compromise on quality without supervision so they need to be supervised ny the PM to be sure they are adhering to the project goals on quality.

  11. As a Project Manager, I will say that priortizing customers needs, quality should be discussed from inception and quality issues should be discussed openly to find corrective actions.

  12. In my opinion, I agree with the following points;
    1. Quality should prioritize the customer’s needs.
    2. Quality is an internal focus.
    3. Quality should be considered from the project’s inception.
    4. The execution phase of a project is crucial for achieving quality goals.
    5. Quality issues should be openly discussed to identify corrective actions.
    6. Team members do not produce quality outputs without close supervision.

    As a project manager prioritizing quality into the scope of the project would be one of my major focus, because a quality job speaks for itself and would definitely attract more jobs for my organisation.

  13. Quality should be focused on customers needs because a customer is the one who defines what are the bests fits his/her desires to meet his/her appreciations. However, there is a certain standard to be meet but that does not outstands customer needs.

  14. Sulaimon Anas Omotayo
    Cohort 13 Team 10

    I agree with every statement on Quality as listed in the module from quality being considered from the beginning of the project down to the focusing on the needs of the customer

  15. Yes, I agree with thr point that Quality should priotise customer’s need. Quality is defined as the fitness for purpose. There’s a reason a project is being embarked on in the first place. Meeting the required needs of the customer is one of the objectives, so if project is not desined to meet such purpose then the customer’s would be making complaints which is a bad image for an organisation at the long run. Also, Quality should be more externally focused as the customer’s are major reason why Quality project has to be delivered. It has be done to serve customer’s purpose. Before the embarking of a project, the right needs of the customer’s has to be known, whatever that would satisfy their needs has to be done so it has to be known earlier on and decided before the project has to take place. Lastly, team members has to be monitored, there’s something called motivation if the team members are not motivated well and supervised well, human are meant to be lazy some time. But with right, supervision evaluation of the output would be done and will be measured with the set standard right from the start to know if the quality of output has been met or not. Doing this will help rather than not supervised them and allow them make substandard output for the customer’s. So, Quality is very important in satisfying customer’s need, all things has to be done to ensure Quality output is being given so as to meet the the objectives of such project and also customer’s needs.

  16. Quality is a critical part of every project but it is often overlooked. The outcome of the project is hinged on Quality. Hence I agree with the statement that says Quality should be considered from the beginning of the project. There has to first be a Quality Plan to determine what the outcome should be, then Quality Assurance also Quality Targets need to be set to serve as a guide for the team and finally Quality Control to ensure that the project is being executed within the stipulated standard.

    The success of the project would be a reflection of the standard to which it was executed based on the clients’ satisfaction level.

  17. I agree with the following statements about quality because they reflect the importance of customer satisfaction, proactive quality management, and transparency in addressing quality concerns throughout the project lifecycle:
    Quality should be focused on the customer’s needs: Customer satisfaction is paramount in any project or product development. Quality should be defined by how well the product or service meets the customer’s expectations and needs. By focusing on the customer, organizations can ensure that their efforts are aligned with delivering value.
    Quality should be considered from the beginning of the project: Quality management should start at the project’s inception to ensure that quality requirements are understood, planned for, and integrated into all aspects of the project. This proactive approach helps prevent quality issues from arising later in the project lifecycle.
    The execution phase of a project is the most critical to achieve quality targets: While quality should be considered throughout the project lifecycle, the execution phase is particularly critical. This is when the project is implemented, and any deviations from the quality plan can have significant impacts on the final deliverables. Close monitoring and control during this phase are essential to achieving quality targets.
    Quality issues should be discussed openly to find corrective actions: Open communication about quality issues is essential for identifying root causes and implementing corrective actions. Transparency fosters a culture of continuous improvement and helps prevent similar issues from occurring in future projects.

  18. I will be Discussing that Quality should be considered from the beginning of the project.

    Earlier in our course of studies, we talked about core value of an organisation, I believe this should be a core values of every project manager or company. It set a tone for how the project will go, letting the team members knows that you will not compromise on quality is very good, so every one will understand and work with that. Delivering good quality project will make the customers happy and in turn also gives you confidence that your work will stand the test of time.

    Akinmoye Segun Wilson,..Cohort 13, Team 2.

  19. Quality should be considered from the start of the project.
    Quality should be based on the customers needs.
    Opinions should be gathered from customers to get positive results on how to get a quality project done.

  20. I think the purpose of building a team for a project is for quality which should also be the main goal of the team members. I strongly agreed that: Quality should prioritize the customer’s needs.
    Quality is an internal focus.
    Quality should be considered from the project’s inception.
    The execution phase of a project is crucial for achieving quality goals.
    Quality issues should be openly discussed to identify corrective actions.

  21. I strongly Agree with the following statements:
    Quality should be considered from the start of the project.
    Quality should be based on the customers needs.
    Opinions should be gathered from customers to get positive results on how to get a quality project done.

  22. I agree that;

    Quality should be focused on the customer’s need

    Quality should be considered from the beginning of the project

    Quality should be discussed openly to find corrective actions

    People are keen on producing quality outputs

  23. I agree with the following statements:

    1. Quality should prioritize the customer’s needs.: the customer has his expectations which he wants the PM and his team to meet. The customer’s need will determine if quality is met at the end of the project.

    2. The execution phase of a project is crucial for achieving quality goals.: I agree with this statement. How well a project kick starts is important at achieving quality goals.

    3. Quality issues should be openly discussed to identify corrective actions.: this should be made public so that everyone involved in the project will know their strengths and weaknesses and the level they are in at achieving the project goals.

    4.Individuals are enthusiastic about producing high-quality outcomes.: Individuals always want to impress and produce quality results. No one wants to start a journey they want to fail in.

    5. Quality is an internal focus.: its the priority of the project and her team to succed. So they focus on quality results.

    I disagree with the following points:
    1. Quality should be considered from the project’s inception: the project alone can’t determine what’s quality or not until the team achieves it.

    2. Quality problems should be concealed from customers and possibly managers: no, everyone should be carried along in the process to trying to achieve the project’s objectives.

    3. Team members do not produce quality outputs without close supervision.: if trust exists, then the team doesn’t always need close supervision to create positive outputs always.

  24. As a project manager I strongly agree with the following:

    1. Quality should be considered from the project’s inception:
    Thinking about quality right from the start ensures that it is built into the project’s plan and processes.
    2. Quality should prioritize the customer’s needs: Ultimately, the success of a project is measured by how well it meets the needs and expectations of the customer.
    3. Quality issues should be openly discussed to identify corrective actions: Open communication about quality issues allows for timely identification and resolution of problems.
    4. Individuals are enthusiastic about producing high-quality outcomes: When individuals are passionate about the work they do and take pride in their output, they are more likely to strive for high-quality results. Enthusiasm and commitment to quality contribute to overall project success.

    I disagree with the following statements:

    Quality is an internal focus: While internal processes and standards are important for ensuring quality, ultimately, quality should be focused on meeting external requirements and customer expectations.
    2. Quality problems should be concealed from customers and possibly managers: Concealing quality problems undermines trust and integrity. It can lead to larger issues down the line and damage relationships with customers and stakeholders.
    3. Team members do not produce quality outputs without close supervision: Trusting team members to deliver quality work without constant supervision fosters autonomy, empowerment, and accountability.

  25. I agree with the following statements:

    – Quality should be focused on the customer’s needs.

    – Quality should be considered from the beginning of the project.

    – Quality issues should be discussed openly to find corrective actions.

    – People are keen on producing quality outputs.

    I disagree with the following statements:

    – Quality is focused internally.

    – The execution phase of a project is the most critical to achieve quality targets.

    – Quality problems should be hidden from customers and possibly also managers.

    – Team members do not produce quality outputs without close supervision.

  26. Module 5 Lesson 5
    What is Quality

    Customer-Centric Focus:
    Quality, at its core, should be a mirror reflecting the aspirations and needs of the customer. Understanding the client’s expectations, preferences, and challenges is paramount. It’s not just about meeting specifications but ensuring that the final deliverable aligns seamlessly with the customer’s vision and requirements. In essence, the success of a project is measured not just in technical specifications but in the satisfaction of those for whom the project was undertaken.
    Internal Focus:
    While customer satisfaction is paramount, quality is also an internal affair. It involves the meticulous adherence to standards, processes, and best practices within the project team. Each team member bears a responsibility for the quality of their contributions. Internal cohesion and communication are pivotal to ensure that everyone is on the same page regarding quality standards, creating a collective commitment to excellence.
    Proactive Consideration from Inception
    Quality is not a retrofit; it should be a companion from the project’s inception. Considering quality aspects at the project’s embryonic stage sets the tone for the entire endeavor. This involves robust planning, defining clear objectives, and establishing quality metrics early on. A proactive approach allows for the integration of quality into every facet of the project rather than addressing it as an afterthought.

  27. Now reflect on the following statements about quality.

    Quality should be focused on the customer’s needs.
    Quality is focused internally.
    Quality should be considered from the beginning of the project.
    The execution phase of a project is the most critical to achieve quality targets.
    Quality issues should be discussed openly to find corrective actions.
    Quality problems should be hidden from customers and possibly also managers.
    People are keen on producing quality outputs.
    Team members do not produce quality outputs without close supervision.
    The second statement, “quality is focused internally,” is not completely accurate. While it is true that quality must be considered internally, it is ultimately the customer who determines whether a product or service meets their needs and expectations. Quality should always be focused on meeting the customer’s needs first and foremost.

    The fifth statement, “quality problems should be hidden from customers and possibly also managers,” is very problematic. Quality problems should never be hidden from anyone, especially not from the people who are affected by them – the customers. If quality problems are not addressed openly and honestly, they will never be fixed, and the quality of the product or
    service will suffer as a result. Additionally, hiding quality problems from managers means that they are not able to make informed decisions about how to improve the quality of the product or service. Transparency is key to achieving quality targets, and hiding quality problems is a sure way to prevent that from happening.

    Finally, the seventh statement, “team members do not produce quality outputs without close supervision,” is also problematic. While it is true that some team members may need more guidance and support than others, it is not true that all team members are incapable of producing quality work without close supervision. In fact, micromanaging team members can often have

    1. Looking at the statements about quality, i agree with 1.Quality should prioritize the customer’s needs.the customers being the sole target should be sertisfied
      2. Quality is an internal focus. Since now one wants to waste resources and energy, quality should be one important thing to always consider.
      3. Quality issues should be openly discussed to identify corrective actions.most times when we are aware of the needs of the customers it helps to improve on the quality .

  28. Ogheneochuko Ogheneruona
    Discussion on Quality
    Quality refers to how good something is compared to other similar things. In other words, its degree of excellence

    In business, especially manufacturing, it is a measure of excellence. In this context, it can also refer to a state of being defect-free.

    The ISO 8402-1986 standard defines quality as:

    “The totality of features and characteristics of a product or service that bears its ability to satisfy stated or implied

    The term contrasts with the word ‘quantity.’ When somebody says ‘how much,’ we think about quantity

    In business, manufacturing, and engineering, the term has a pragmatic interpretation as the superiority or non-inferiority of something. It also refers to a product as ‘fit for purpose,’ while at the same time satisfying consumer expectations. Considering the various definition of quality,
    I agree with the following;
    1.Quality is an internal focus.
    2.Quality should be considered from the project’s inception.
    3.The execution phase of a project is crucial for achieving quality goals.
    4.Quality issues should be openly discussed to identify corrective actions.
    5. Team members do not produce quality outputs without close supervision.

    I disagree with the following;
    1. Quality problems should be concealed from customers and possibly managers.
    2. Quality should prioritize the customer’s needs.
    3.Individuals are enthusiastic about producing high-quality outcomes.

  29. Quality should prioritize the customer’s needs: Quality should align with meeting customer requirements and expectations. Customer satisfaction is a critical aspect of quality.
    Quality is an internal focus: While internal processes and standards contribute to quality, the ultimate focus should be on delivering value to the customer. External factors, such as meeting customer needs, play a significant role.
    Quality should be considered from the project’s inception: Quality planning and consideration should begin early in a project’s lifecycle. Addressing quality issues early prevents costly rework later.
    The execution phase of a project is crucial for achieving quality goals: Execution is where the actual work happens. Proper execution ensures that quality standards are met and that deliverables meet expectations.
    Quality issues should be openly discussed to identify corrective actions:: Transparency is essential. Openly discussing quality issues allows for timely identification and resolution. It promotes continuous improvement.
    Quality problems should be concealed from customers and possibly managers: Concealing quality problems is unethical and harmful. Transparency is vital for trust and improvement. Problems should be addressed openly.
    Individuals are enthusiastic about producing high-quality outcomes: Enthusiasm for quality varies among individuals. Ideally, team members should be motivated to deliver high-quality work.
    Team members do not produce quality outputs without close supervision: While supervision is essential, empowered and skilled team members can produce quality work independently. Trust and training are crucial.

  30. Discussion on quality
    Quality according to Wikipedia, has a pragmatic interpretation as the non-inferiority or superiority of something; it is also defined as being suitable for the intended purpose while satisfying customer expectations.
    The Oxford Dictionary defines it as the standard of something as measured against other things of a similar kind; the degree of excellence of something or distinctive attribute or characteristic possessed by someone or something.
    Enrique Diaz (2014) defined quality as conformance to specifications. The degree to which a product meets the design specifications and offers a satisfaction factor that fulfils all the expectations that a customer wants
    In general, quality refers to “producing a good or service that conforms to the specification of the client in the right quantity, and at the right time”. The product or service should not be lower or higher than the specification (under or over quality). Over quality leads to unnecessary additional production costs so it should not be considered a “good” thing.
    Given the above, it is clear that quality should be:
    • Focused on the customer’s needs.
    • Considered from the beginning of the project.
    • Should be discussed openly to find corrective actions.
    • People are keen on producing quality outputs.
    • Giving consideration not only at the execution phase of a project but throughout the entire phases, that is from commencement to delivery
    It should also be noted that:
    • Quality is not only focused internally but also externally
    • Quality problems should not be hidden from customers and managers.
    • Team members should produce quality outputs with or without close supervision

  31. Quality should be considered and taken note of from the beginning of a project to the end. Quality is all about satisfying and meeting the customer or client expectations.

  32. Quality is very important to the successful outcome of delivery the project.
    Quality is prioritizing and satisfying customers need within timeframe and their cost or budget.

  33. Quality, can be said to be achieving set standards without compromise to the expected output of a product or service to the intended end-user. this is achieved by the collaboration of a chain of participants in the entire process of output delivery.

  34. I think quality should be base on what we are giving out so I think Quality should prioritize the customer’s needs, If we know what the customers need we can know the kind of quality we are giving out.

  35. I agreed with the statement quality should be considered from the project’s inception and should be focused on customer’s needs because the execution stage of phase of a project is the most crucial to achieve quality targets and control.

  36. Quality is a priority that plays an important part in the successful delivery of a project output.
    I agree that:-
    Quality should be focused on the customer’s needs.
    Quality is focused internally.
    Quality should be considered from the beginning of the project.
    The execution phase of a project is the most critical to achieve quality targets.
    Quality issues should be discussed openly to find corrective actions.
    People are keen on producing quality outputs.
    Team members do not produce quality outputs without close supervision, although this is not applicable in all cases.

    But without close supervision people tend to take the easy route.

    I do not agree with the idea that Quality problems should be hidden from customers and possibly also managers. Because if eventually the customers who are the end users of a product or project detect that the project is below par and its output is not something they resonate with quality wise, it will be a huge failure for the team.

  37. Customer satisfaction with the project’s product, service, or outcome is the measure of quality.
    I concurred that quality should be centered on the needs of the client. The project’s objective is to produce the anticipated advantages and the highest level of client or customer satisfaction.
    Additionally, as the goal of the project is to satisfy the clients or customers, quality should be taken into account right from the onset.
    Members of a team cannot generate high-quality work without close supervision. To ensure that the team members meet the necessary output targets, the project manager must oversee or supervise their work.

  38. Quality as a project manager refers to ensuring that project deliverables meet predefined standards and expectations. It involves:

    1. **Meeting Requirements:** Delivering outputs that align with stakeholder needs and project specifications.

    2. **Adherence to Standards:** Ensuring compliance with industry standards, regulations, and best practices relevant to the project domain.

    3. **Attention to Detail:** Thoroughly reviewing work to identify and rectify errors or discrepancies promptly.

    4. **Continuous Improvement:** Striving for ongoing enhancement by learning from past experiences and implementing best practices.

    5. **Customer Satisfaction:** Prioritizing stakeholder contentment by delivering products or services that meet or exceed their expectations.

  39. The need to produce quality products or services is very important in projects.It shouldn’t just consider the consumers alone.It shouldn’t also put into consideration the vision and what holds the company together.What gives it purpose to keep going…If you have a reason or a commitment to deliver quality products as a driving force ,one would tend to stick to that even when it becomes difficult.

  40. quality is an internal focus.
    And should be considered from the project’s inception.
    I also agree that the execution phase of a project is crucial for achieving quality goals and issues realted should be openly discussed to identify corrective actions.
    Quality problems should be concealed from customers and possibly managers.
    Individuals are enthusiastic about producing high-quality outcomes.
    Team members do not produce quality outputs without close supervision.

  41. Prioritizing quality is beyond about compliance, it entails unlocking the full potential of your team and delivering exceptional results. And I believe that quality should be considered from the beginning of any project.

  42. Ola Olatonade – Cohort 13 Team 1
    CORRECT COMMENT
    Quality — plays an important part of the project especially the outputs, it should be priority.
    I agree that:-
    – Quality should prioritize the customer’s needs.
    – Quality is an internal focus.
    – Quality should be considered from the project’s inception.
    – Quality issues should be openly discussed to identify corrective actions.
    – Individuals are enthusiastic about producing high-quality outcomes.
    – Team members do not produce quality outputs without close supervision, though not in all case.

    I do not agree that:-
    – Quality problems should be concealed from customers and possibly managers, as this could result in trust and convince issues.

  43. Ola Olatonade – Cohort 13 Team 1
    Quality — plays an important part of the project especially the outputs, it should be priority.
    I agree that:-
    – Quality should prioritize the customer’s needs.
    – Quality is an internal focus.
    – Quality should be considered from the project’s inception.
    – Quality issues should be openly discussed to identify corrective actions.
    – Quality problems should be concealed from customers and possibly managers.
    – Individuals are enthusiastic about producing high-quality outcomes.
    – Team members do not produce quality outputs without close supervision, though not in all case.

  44. I Agree with the below points 1- 5 …also while I disagree with the last 3 point but I also believe that for quality to be sustain quality assurance should be design into the process which will enable correction even before the final output.,

  45. I agree with points 1 to 5 because quality is the bed rock of any organisation but disagree with points 6,7 and 8. Is not a good idea yo conceal quality problem from consumers in order yo get feed back.

  46. 3. Agree: Quality should be considered from the beginning of a project. By integrating quality into the planning and design phases, it becomes easier to achieve and maintain throughout the project lifecycle.

    7. Agree: People are motivated to produce quality outputs, especially when they understand the importance of their work and its impact on stakeholders.

  47. I believe that quality should be prioritized and considered from the beginning of any project. prioritizing quality isn’t just about compliance, it’s about unlocking the full potential of your team and delivering exceptional results.

    Project quality management involves defining quality standards for project deliverables and implementing measures to ensure those standards are met.
    Quality, in this context, is meeting the customer or stakeholder needs through project outcomes.

  48. Quality in any project must be priorities, as a matter of fact a project that comprises quality has failed. Quality is good better or best standard of product or satisfaction. The quality of of a managed project would give birth to another.

    1. A project that is managed adequately with a top notch output is because quality was put into consideration.
      Quality cannot be over emphasized in any project. That’s what most customers look out for. From start to finish of any project we should carry quality along because it goes a long way.

  49. Absolutely, the concept that “quality should be focused on the customer’s needs” is fundamental in the field of quality management. This principle is often associated with the customer-centric approach to quality, and it aligns with the broader philosophy of Total Quality Management (TQM) and customer satisfaction.
    Involving customers or end-users in the project planning and decision-making processes ensures that their perspectives are considered. Regular feedback loops throughout the project lifecycle help in adjusting deliverables to meet evolving needs.
    The quality of project deliverables should be assessed based on how well they satisfy customer requirements. This includes adherence to specifications, functionality, and the overall user experience.
    Placing the customer at the center of quality initiatives means understanding and meeting their expectations and requirements. This customer-centric philosophy is key to building long-term relationships and loyalty.
    Quality, from the customer’s perspective, is the ability of a product or service to meet or exceed their expectations. By understanding those expectations, organizations can tailor their processes to consistently deliver what customers value.
    Team that consistently deliver quality aligned with customer needs gain a competitive advantage. Meeting or surpassing customer expectations can lead to positive word-of-mouth, repeat business, and a strong market position.

  50. Quality should be practiced in any project. Any project that is not built on quality cannot be fit or used.
    For quality to be achieved in any project, project teams, stakeholders and project managers first need to consider the level of quality of what to deliver.
    Quality issues should also be discussed openly.
    This is where Feedback comes in to find compensatory actions

    1. Quality is customer satisfaction with the project product, service or result.
      So I agreed with Quality should be focused on customer’s needs. The goal of project is to achieve the expected benefits and the clients or customers satisfaction is top notch. And Quality should be considered from the beginning of the project because the aim of it is to satisfy the clients or customers.
      Team members do not produce quality output without close supervision. The project manager must supervise the team members so they can hit the target of the required outputs.

  51. From all we have discussed so far from the module,I agree that quality is an internal focus.
    And should be considered from the project’s inception.
    I also agree that the execution phase of a project is crucial for achieving quality goals and issues realted should be openly discussed to identify corrective actions.
    Quality problems should be concealed from customers and possibly managers.
    Individuals are enthusiastic about producing high-quality outcomes.
    Team members do not produce quality outputs without close supervision.

  52. I totally agree that quality should prioritize the customer’s needs. It’s like putting the customer at the heart of everything you do. When you focus on meeting their needs and exceeding their expectations, you’re more likely to deliver a product or service that really hits the mark. It’s all about creating something that adds value and brings satisfaction to the customer.
    it’s like a guiding principle that shapes every decision and action. It’s about understanding what the customer values, their preferences, and tailoring the product or service to meet those expectations. By keeping the customer at the forefront, you’re not just delivering a solution; you’re creating an experience that resonates with them. It’s like building a strong relationship based on trust and satisfaction.

  53. Quality in any project must be priorities, as a matter of fact a project that comprises quality has failed. Quality is good better or best standard of product or satisfaction. The quality of of a managed project would give birth to another.

  54. The main purpose of any project is about producing quality. Any project or output that is not focused on quality is not fit for use hence, it is important that outputs or projects are focused on the level of utility or quality that customers will derive from the output. Also, quality should also be focused internally. Any organization that is willing and ready to compete and excel among stiff competition should be ready to be focused on delivering quality internally. The stakeholders need to be emphatic about delivering quality and the project team must be focused on delivering quality project.
    For quality to be achieved in any project, project team, stakeholders and the project managers first need to consider the level of quality of what they want to deliver. The attention given to the level of quality a project is to achieve will determine the level of quality of the output. More so, the execution phase of any project is the main determinant on how qualitative a project will be on delivery hence, the level of work put in to ensure quality is during the execution phase will likely be the main determinant of the output although, several other factors such as budget, team interest, stakeholders’ interest, etc. are very important as well.
    Moreover, quality issues may be discussed publicly to allow team members and other stakeholders share their ideas and proffer solutions to quality issues provided that it has been discussed internally without a unique solution. However, quality issues or problems should be hidden from customers as they may see them as defects to the output but, managers should be made aware of the problems so as to serve as a learning experience in similar future projects.
    People are always keen on delivering quality outputs but most times, keenness does not translate to the availability of all necessary factors that will bring about the quality of the output. These may includes budget, skills, interest, amongst others hence, it is important that team members are closely supervised to ensure that quality is achieved in any project.

  55. From my own point of view, quality should be considered from the project’s inception because if time and cost should only be considered, the project’s set goal is not achieved. quality makes the project plan wholistic and attained. for example, in a bridge construction project, the project manager will have the quality of the project deliverable as a bedrock to other plans/process and this helps to curtail unnecessary costs and prolonged time that may come up due to bad quality of the project work delivered,
    stakeholders and clients satisfaction with the project work is paramount because the problem identified for the project to begin should be solved and in solving this, quality is a key factor.

  56. Quality should be focused on Customer’s needs and it should be considered from the beginning of the project so that the budgeting will be made. Quality issues should also be discussed openly( this is where feedbacks come in) to find corrective actions. Some team members may compromise on quality without supervision so they need to be supervised ny the PM to be sure they are adhering to the project goals on quality.

  57. From my experience as a PM, the workers on a project unusually do not carry the thirst or vision being carried by the PM, hence, a close monitoring is required to ensure compliance. And in cases of compliance with little or no supervision, such staff or worker should be rewarded and encouraged(not necessarily monetary) , however, this could help wake up the sleeping integrity in others

  58. Quality should be based on customer needs and should be considered from the project planning phase. Continuous measurements and periodic evaluation should be carried out on each and every phase.

  59. OKODI Okodi, Cohort 13, Team 10

    Quality can be defined in many ways; however, I believe that quality is simply about satisfying the desires of the customer. The customer should always be the primary focus of any service, and meeting their needs is what constitutes quality.

    In a different context, a project is considered to be of high-quality if it meets the project’s requirements in terms of time and cost and adheres to the project’s scope. Moreover, the project’s quality should be measured against other similar projects executed under the same conditions, budget, and time.

    Examples of projects that meet quality standards are those that meet the requirements of the customer, adhere to the project’s scope, and are completed within the specified time and budget.

    I agree with the following statements regarding quality:

    1. Quality should prioritize the customer’s needs.

    2. Quality should be considered from the project’s inception.

    3. The execution phase of a project is crucial for achieving quality goals.

    4. Quality issues should be openly discussed to identify corrective actions.

    However, I have a slightly different perspective with the statement that quality is an internal focus. I believe that the customer validated the quality of goods and services and if they are not satisfied, it means that the project has failed to meet their quality specifications. Therefore, quality is more of an external focus than it is an internal one.

  60. Quality should prioritize the customer’s needs. Consistently delivering high quality deliverables that meets customers needs and wants establish trusts. I agree
    Quality should be considered from the project’s inception.

  61. When quality is prioritized as customer’s need, companies enjoy a ton of benefits: more loyal customers, more positive reviews, and more revenue. That’s why focusing on quality as customer’s need is so important.

  62. There are many definitions of quality but in my understanding it it;

    Quality is knowing, understanding, and delivering the requirements of a project scope to the closet level of success.

  63. I agree that Quality should be based on customer needs and should be discussed from the start of the project… To be able to identify corrective measures and periodic evaluation should be carried out…

  64. Quality should be considered from the Project’s inception. Everything pertaining the Quality of the Project should be put in place since the beginning of the project and it should be assessed at every phase of the project.

  65. Quality should prioritize the customer’s needs. Consistently delivering high quality deliverables that meets customers needs and wants establish trusts.
    Internal processes of an organisation are very important for delivering quality products.
    Also, quality issues should involve every member of a project, it should be openly discussed about to avoid errors.

  66. Quality should prioritize the customer’s needs. – I agree
    Quality is an internal focus. – I agree
    Quality should be considered from the project’s inception. – I agree
    The execution phase of a project is crucial for achieving quality goals. – I agree
    Quality issues should be openly discussed to identify corrective actions. – I agree
    Quality problems should be concealed from customers and possibly managers. – I disagree
    Individuals are enthusiastic about producing high-quality outcomes. – I agree
    Team members do not produce quality outputs without close supervision. – I agree

  67. The underlying purpose of any project is quality whether good or bad.
    Quality must be assessed at each stage or phase of the project (initiation, planning, execution or closure).Quality issues should be discussed openly not only with customers,or managers but with team members.
    Having this discussion affects all other aspects of the iron triangle, time, costs, etc. The level of quality is determined by all other factors as highlighted.

  68. Quality should be considered from the project’s inception.The execution phase of a project is crucial for achieving quality goals.
    and quality issues should be openly discussed to identify corrective actions.

  69. I think that quality issues should be discussed openly to find corrective actions. Executing a project aims at delivering the planned outcomes on time at within the allocated budget, but it has to be of a certain standard. And if it is seen that the quality doesn’t meet the requirements, it is important to discuss any issue arising and correct same, to avoid disappointing stakeholders such as the sponsor and the end users or consumers.

  70. Quality is one critical aspect of any endeavor, as it directly influences customer satisfaction, the success of projects, and the overall reputation of individuals and organizations. Prioritizing the customer’s needs, considering quality from project inception, and maintaining transparency about quality issues are essential practices. Quality is not solely an internal focus; it extends to meeting external requirements and exceeding customer expectations. Ultimately, the commitment to delivering high-quality outcomes, both individually and as a team, is crucial for long-term success and positive relationships with stakeholders.

  71. I agree with
    1. Quality should prioritize the customer’s needs.
    2. Quality is an internal focus.
    3. Quality should be considered from the project’s inception.
    4. The execution phase of a project is crucial for achieving quality goals.
    5. Quality issues should be openly discussed to identify corrective actions.

    I disagree with
    1. Quality problems should be concealed from customers and possibly managers.

    2. Team members do not produce quality outputs without close supervision.

    3. Individuals are enthusiastic about producing high-quality outcomes.

  72. I agree with the first which says quality should be focused on the customers needs. This is essential even in the aspect of demand, the more the satisfaction customers or consumers get from the quality of product the more the demands placed on the goods.
    Quality should be discussed openly to find corrective options because team members has a bigger role to play in that aspect. Once the project manager discussed it openly since they’ve been allocated with their part of job they will know where the problem lies and where to buckle up.
    Quality should be considered from the beginning of the project no matter the change in the budget during execution.

  73. I agree with
    1. quality should be focused on the customers needs: this implies that the customer receives the benefit of the project or service been offered. this is because if the service or project fails to meet the customers needs or expectations the project or brand will suffer.
    2. quality should be considered at beginning of the project: this implies that having quality in mind helps the project or the team to stay on track having good quality in mind for the benefit of the customers and success of the project.
    3. quality issues should be discussed openly to find corrective actions: this helps the project or team to find solution to the issues, they do it togather by brainstorming, bringing in their suggestion, skills, experience, methods, helping to find solution to the problem faster.

  74. I agree to the first which says *quality should be focused on customers needs* and it should also be considered from the begining of the project.

    Clients taste are very paramount when it comes to a project, every client has a blueprint of the kind of quality they want to see after the end of the project and this should be discussed intensively cos quality and resources goes hand in hand. Once a project manager understand the customers need, then he can plan ahead on the cost of the project effectively.

    Altho mostimes it depends on the kind of project cos there are project that already have an established standard, quality and specifications and once a project manager goes against those in other to please the client, they may end up loosing their professional license and it may even cost them jail time.

  75. Quality should be considered from a project inception. When embarking on a project, the quality will determine the end result. Thus the execution phase of a project is crucial as to how the project turns out.

  76. I agree with all, especially “Team members do not produce quality outputs without close supervision ”
    The only way a project will be efficiently done is when all those involved are put into a spot of total supervision and search light

  77. I agree with the following statement to be considered about Quality .
    (1) Quality issues should be openly discussed to identify corrective actions.
    (2)The execution phase of a project is crucial for achieving quality goals.
    (3) Quality should be considered from the project’s inception.
    (4) Quality should prioritize the customer’s needs.

  78. I agree with the following
    1. Quality should be focused on customer’s need
    2. Quality should be considered from project inspection
    3. The execution phase of a project is crucial for achieving goals

  79. I agree with this statement. Quality should prioritize the customer’s needs. Quality should be considered from the project’s inception. The execution phase of a project is crucial for achieving quality goals. Quality issues should be openly discussed to identify corrective actions.
    In all capacity, prioritizing customer needs ensures that the end result aligns with what the customer truly values. When quality and customer needs intersect, it creates a positive experience and fosters trust.

  80. WilliamsOk
    Cohort13

    Agree with the following statements:

    * Quality should be focused on the customer’s needs.
    * Quality should be considered from the beginning of the project.
    * Quality issues should be discussed openly to find corrective actions.

    I disagree with the following statements:

    * Quality is focused internally. (Quality should be customer-focused, not just internally focused.)
    * The execution phase of a project is the most critical to achieving quality targets. (Quality should be considered throughout the project life cycle, not just execution.
    I disagree with the remaining others under discussion

  81. I agree with the following:

    Quality should prioritize the customer’s needs.Quality should be considered from the project’s inception.The execution phase of a project is crucial for achieving quality goals.Quality issues should be openly discussed to identify corrective actions.

  82. QUALITY SHOULD BE CONSIDERED FROM THE BEGINNING OF THE PROJECT.
    BY OBI EBERECHUKWU JUSTINA.
    COHORT 13, TEAM 10.
    The statement “quality should be considered from the beginning of the project” highlights the importance of prioritizing quality throughout the project lifecycle, starting from the initial planning stages. Here’s why it’s essential:

    Prevention over correction: Addressing quality concerns early on allows for proactive measures to prevent defects or errors, rather than relying on reactive measures to correct issues later in the project, which can be more time-consuming and costly.

    Stakeholder expectations: Considering quality from the outset helps set clear expectations with stakeholders regarding the level of quality they can expect from project deliverables, thus minimizing potential dissatisfaction later on.

    Cost-effectiveness: Investing in quality management processes from the beginning can lead to cost savings in the long run by reducing rework, warranty claims, or customer support costs associated with poor-quality products or services.

    Risk mitigation: By identifying and addressing quality risks early in the project, teams can mitigate the likelihood of quality-related issues causing delays or disruptions further down the line.

    Reputation and brand integrity: Delivering high-quality products or services enhances the organization’s reputation and brand integrity, which can lead to increased customer loyalty and market competitiveness.

    In summary, considering quality from the beginning of the project is essential for ensuring project success, meeting stakeholder expectations, and ultimately delivering value to the organization and its customers.

  83. Quality should be focused on the customer’s needs.
    Quality should be considered from the beginning of the project.
    The execution phase of a project is the most crucial to achieve quality targets.
    Quality issues should be discussed openly to find corrective actions.
    People are keen on producing quality outputs.

  84. Quality should prioritize the customer’s needs.
    I agree with this statement. Quality should ultimately meet or exceed customer expectations. Understanding and fulfilling customer needs and expectations are fundamental to delivering a high-quality product or service.

    Quality should be considered from the project’s inception.
    Considering quality from the beginning allows for proactive planning and implementation of processes to ensure quality standards are met throughout the project lifecycle. It helps in preventing issues and ensures that quality is built into the project from the start

    The execution phase of a project is crucial for achieving quality goals.
    The execution phase is where plans are implemented, and quality standards are implemented. It’s essential to have robust execution processes to ensure the project’s quality goals are achieved.

    Quality issues should be openly discussed to identify corrective actions.
    I strongly agree with this statement. Open discussion about quality issues promotes transparency and collaboration, leading to the identification of root causes and effective corrective actions. Addressing issues openly helps in preventing recurrence and improving overall quality.

  85. OHAEGBULAM CHIKAODI PRECIOUS
    Cohort 13 team 10
    When we talk about quality, it is simply a fundamental dimension of project scope.
    1. I agree that quality should prioritise the customer’s needs. In every organisation customer’s satisfaction is key. This relates to the standard of the project or service being offered. When customer’s service is prioritised, organizations enjoy the more.
    2. Quality is an internal focus. Quality should be considered from the project’s inception. The execution phase of a project is crucial for achieving quality goals.
    3. Quality should be considered from the project’s inception. I agree to this. There is a lot of value in having quality mindset even during inpception of a project. Typically, in Agile, the primary purpose of the inception phase is to do just enough work to get the delivery team going in the right direction and get the stakeholderbuy in.
    4. The execution phase of a project is crucial for achieving quality goals. The project execution is to develop and produce the project’s expected deliverables that must be delivered on time and within budget and must meet the agreed upon scope and fulfill customer quality requirements.
    5.Quality issues should be openly discussed to identify corrective goals. It is the goal of the corrective action plan to acquire and evaluate data, identify commodity and quality concerns and adopt the necessary and efficient plans.
    6. Quality problems should be concealed from customer’s and possibly managers. Ignoring quality problems can lead to servere consequences, from damaged reputations to financial losses.
    7. Individuals who are enthusiastic usually feel good and eager to share that good feel to others, as well as being well-oriented.
    8.Team members do not produce quality outputs without close supervision.. I disagree with this. Employees is prompt in reporting for work and effectively and efficiently uses his/her time to accomplish his/her job tasks.

  86. I agree with the following statements:

    Quality should prioritize the customer’s needs.
    Quality is an internal focus.
    Quality should be considered from the project’s inception.
    The execution phase of a project is crucial for achieving quality goals.
    Quality issues should be openly discussed to identify corrective actions.
    Individuals are enthusiastic about producing high-quality outcomes.

    I do not agree with the following statements:

    Quality problems should be concealed from customers and possibly managers.
    Team members do not produce quality outputs without close supervision.

  87. Quality is defined as the totality of features and characteristics of a product or service that bears its ability to satisfy stated or implied needs of the customer.
    The four dimensions of quality are product quality, service quality, process quality, and customer experience quality. Product quality is the most important dimension, as it refers to the physical characteristics and performance of the product.
    Quality is the fitness for purpose or the degree of conformance of the outputs of a process or the process itself to requirements. Quality control consists of inspection, measurement and testing to verify that the project outputs meet acceptance criteria defined during quality planning.

    I agree with the following statements
    1. Quality should be considered from the projects inception.
    2. The execution phase of the project is crucial for achieving quality goals.
    3.Quality issues should be openly discussed to identify corrective actions.
    4.Quality should prioritize the customers needs.
    5. Quality is an internal focus

  88. I agree with the following statements
    1. Quality should be considered from the projects inception.
    2. The execution phase of the project is crucial for achieving quality goals.
    3.Quality issues should be openly discussed to identify corrective actions.
    4.Quality should prioritize the customers needs.
    5. Quality is an internal focus

  89. Quality should prioritize the customer’s needs: Emphasizing customer satisfaction is a fundamental aspect of quality management, ensuring that products or services meet or exceed customer expectations.
    Quality is an internal focus: Internally maintaining and improving processes contributes to overall quality, ensuring efficiency and effectiveness within the organization.
    Quality should be considered from the project’s inception: Integrating quality considerations from the beginning helps prevent issues and ensures that quality is built into the project’s foundation.
    The execution phase of a project is crucial for achieving quality goals: Execution is where plans are put into action, making it a critical phase for achieving the desired quality outcomes.
    Quality issues should be openly discussed to identify corrective actions: Transparent communication and a willingness to address problems are crucial for continuous improvement and resolving quality issues promptly.
    Quality problems should be concealed from customers and possibly managers: This contradicts the principles of transparency and openness. Concealing problems can lead to long-term issues and a loss of trust. Open communication is generally a better approach.
    Individuals are enthusiastic about producing high-quality outcomes: Enthusiasm and commitment from individuals contribute significantly to achieving high-quality results.
    Team members do not produce quality outputs without close supervision: While supervision is important, fostering a sense of responsibility and providing the right environment can empower team members to produce quality outputs independently.

  90. QUALITY:
    After considering the following statements about quality,
    I agree that Quality should prioritize the customer’s needs, as they are the primary consumers/stakeholders of the product.
    I do not agree that quality is an internal focus. Both internal and external opinions must be considered.
    I also agree that Quality should be considered from the project’s inception, as this would make the project team understand what level needs to be achieved and the standards that must be attained to satisfy the customer’s requirements.
    In the same vein, the execution phase of a project is very crucial for achieving quality goals. The execution phase of a project entails the point at which the crux of the work begins till it ends, and to this case, understanding how crucial quality is to the project’s success would gear the team up to work hard towards this end.
    I also agree that quality issues should be openly discussed to identify corrective actions. This should be done at the beginning, during the project execution phase and the ending phase.
    I do not agree to the notion that quality problems should be concealed from customers and possibly managers.
    I agree that individuals are enthusiastic about producing high-quality outcomes. All the project team wants is a successful outcome, and the approval of their clients and stakeholders.
    I do not agree that team members do not produce quality outputs without close supervision. The team members are specialized in their various fields and respected members of the organization they work for, and being professional in their works is an already adapted trait. However, the project manager can check up on the team members from time to time to get feedbacks from them.

  91. From the provided definitions and principles of quality, I agree with the following statements:

    1. Quality should prioritize the customer’s needs: This aligns with the notion that quality is about meeting or exceeding customer expectations.
    2. Quality should be considered from the project’s inception: Early consideration of quality ensures that it is built into the project plan and processes from the start.
    3. The execution phase of a project is crucial for achieving quality goals: This phase is where the actual work is done, and therefore, it is essential for ensuring that quality standards are met.
    4. Quality issues should be openly discussed to identify corrective actions: Open communication about quality issues is vital for continuous improvement and problem-solving.
    5. Individuals are enthusiastic about producing high-quality outcomes: Motivated individuals are more likely to strive for quality outcomes.
    6. Team members do not produce quality outputs without close supervision: Trust and empowerment are key for fostering a culture of quality where team members take ownership of their work. Close supervision may hinder autonomy and creativity, which are essential for producing quality outputs.

  92. I agree with the following statements:

    1. Quality should prioritize the customer’s needs.
    3. Quality should be considered from the project’s inception.
    4. The execution phase of a project is crucial for achieving quality goals.
    5. Quality issues should be openly discussed to identify corrective actions.
    7. Individuals are enthusiastic about producing high-quality outcomes.

    I disagree with the following statements:

    2. Quality is an internal focus – Quality should consider both internal processes and external customer needs.
    6. Quality problems should be concealed from customers and possibly managers – Transparency is important for addressing and resolving quality issues.
    8. Team members do not produce quality outputs without close supervision – Trust and autonomy can contribute to quality outcomes when team members are skilled and motivated.

  93. I actually agree with the following statements;
    Quality is an internal focus.
    Quality should be considered from the project’s inception.
    The execution phase of a project is crucial for achieving quality goals.
    Quality issues should be openly discussed to identify corrective actions.
    Quality can be attained by close supervision on the project team.

  94. I agree with the following statements:

    – Quality should prioritize the customer’s needs.
    -Quality should be considered from the project’s inception.
    -Quality issues should be openly discussed to identify corrective actions.
    – Team members do not produce quality outputs without close supervision.

    NB. The one I agree with most is ” Quality should be considered from the project’s inception”.

    Olaoluwa Oyeleye
    Cohort 13
    Team 10

  95. The whole essence of a project if integrity is involved is to produce a qualitative outcome. This, if this is the case, from conception of the idea, to the execution and deliverance of project, quality should be the hallmark of discussion.
    furthermore, no man is an island and to get a good quality, it should be subject to debate by all who has stake and interest in the project

  96. I agree with the statements that :

    1. Quality should prioritize the customer’s needs.
    2. Quality is an internal focus.
    3. Quality should be considered from the project’s inception.
    4. The execution phase of a project is crucial for achieving quality goals.
    5. Quality issues should be openly discussed to identify corrective actions.
    6. Individuals are enthusiastic about producing high-quality outcomes.
    7. Team members do not produce quality outputs without close supervision.

    Adepoju Adesina
    Cohort 13
    Team 1

  97. I agree with statements about quality.

    Quality should prioritize the customer’s needs.
    Quality is an internal focus.
    Quality should be considered from the project’s inception.
    The execution phase of a project is crucial for achieving quality goals.
    Quality issues should be openly discussed to identify corrective actions.
    Individuals are enthusiastic about producing high-quality outcomes.

  98. I agree with the statement that:
    Quality should prioritize the customer’s needs. Because the end result is for the customer and if the customer needs is not put at the forefront, how do we say we have created a product that likely does not meet a customer’s need.

    I disagree that Quality is an internal focus. Quality is both internal and external. The customers we aim to please are external so how does quality want to focus on just the internal without considering the most important people who are external.

    Yes, Quality should be considered from the project’s inception. It is from the beginning of a project that we lay the right foundation for a quality work to be done. We cannot delay till the end of the project before we consider quality of the project.

    The execution phase of a project is crucial for achieving quality goals. I believe every phase is crucial for achieving quality goals. From the inception, to the testing phase to the execution phase, they are all important to achieve quality goal.

    Quality issues should be openly discussed to identify corrective actions. Of course, quality issues should be discussed openly, so everyone shares ideas and their thoughts on quality issues and their corrective actions.

    Quality problems should be concealed from customers and possibly managers. No it shouldn’t be. It should be openly discussed as earlier noted.

    Individuals are enthusiastic about producing high-quality outcomes. I don’t think or believe that every individual is automatically enthusiastic about producing high-quality outcomes. I believe it has more to do with the individual work ethic and value system. However, it is important that every member of the team keys into the vision and is enthusiastic about producing high quality outcomes.

    Team members do not produce quality outputs without close supervision. I do not believe micromanaging a team would lead to quality outputs. Rather, as a PM, we have to trust the judgement of our team members in producing quality. The PM should rather gice support instead of micromanaging.

  99. I totally agree with the following statements
    Quality is an internal focus.
    Quality should be considered from the project’s inception.
    The execution phase of a project is crucial for achieving quality goals.
    Quality issues should be openly discussed to identify corrective actions.
    Individuals are enthusiastic about producing high-quality outcomes.

  100. I agree with the statements below
    1. Quality should prioritize the customer’s needs.
    2. Quality is an internal focus.
    3. Quality should be considered from the project’s inception.
    4. The execution phase of a project is crucial for achieving quality goals.
    5. Quality issues should be openly discussed to identify corrective actions.
    There are so many reasons why quality is important among the reasons above, it is a topic that should be discussed and brought to everyone’s understanding to enable their active involvement in achieving the quality goals.

    I’m afraid I have to disagree with the reasons below as quality concerns should not be hidden, this can lead to disaster and cripple the project on the long run.

    1. Quality problems should be concealed from customers and possibly managers.
    2. Individuals are enthusiastic about producing high-quality outcomes.
    3. Team members do not produce quality outputs without close supervision.

    Christabelle
    PM Consort 13

  101. I totally agree that we should focus on delivering top-notch quality right from the beginning of our project. Before we even start, everyone on the team should understand that making sure our work is of the highest quality is super important. We need to say it out loud because it affects everything we use in the project and what we end up delivering.

    By making it clear that quality is a big deal from the very start, we set the tone for the whole project. It’s like saying, “Hey, we’re not just aiming for okay, we’re aiming for awesome!” This early focus on quality helps us make better decisions and ensures that what we produce is top-notch.

    So, in simple terms, saying “quality matters” from the get-go is like setting a high standard for ourselves. It’s the key to making sure our project turns out great and everyone is happy with the results.

    Olive Chiamaka Sadiq
    Team 2
    Cohort 13

  102. Quality:

    Quality is an essential part of project management. Of what essence is it to manage a project without meeting the expectations/standard of the customer; a disaster i suppose. This is why quality must be planned properly at the inception of a project. proper quality planning down to control level in a project will ensure that resources are not wasted.

    What is quality?
    1. Conformity to laid down standards.
    2. Adherence to processes and procedures that achieve the desired goals.
    3. A system, process, product and or service that meets expectations of the customers or users.

    a. In determining quality, the customer is at the center point. A project manager must strive to meet the expectations and standard of the customers as defined in the project plan.

    b. Quality is not just an internal issue, it must be considered from the point at which it affects the product or service and the users.

    c. In determining the quality standard of a product, the process begins with the quality plan: What materials are needed, what quality standard are of the materials, where can they be sourced, etc. So, quality must begin from inception of a project and controlled throughout the project life cycle.

    d. Every project plan is done at the execution stage. therefore, this is the stage where every intended quality expectations must be delivered. A deviation from the plan will obstruct the quality standard of the product. The project manager must ensure that the execution goes with the plans through the quality control process.

    e. Quality issues should be an open debate and discussion among the project team. If the need be the sponsors should be carried along to clear some conflicting issues.

    In general, The place of quality in project management is very important. Quality is about having an acceptable processes that produces acceptable products/services.

    best regards.

    Nathaniel – PM Cohort 13.

  103. the statements that I do agree with are:
    1. Quality should prioritize the customer’s needs. this is because the existence of the project is based on the need around, what the customers need, therefore the quality of production must prioritize the needs of customers to produce relevant products that will meet their needs totally and safely

    2. Quality should be considered from the project’s inception. from the launch of the project, the manager should communicate the vision and goal of the project properly and the quality of output they intend to produce. this will help the team members to keep checking and monitoring if they are meeting the target, they will keep aligning all processes with the quality of targeted deliverables and this will ease the evaluation process and minimize the risk at the end of the project. so it is crucial to consider quality at the begining of the project.
    3. Quality issues should be openly discussed to identify corrective actions. Yes, the issue of quality should be discussed openly to identify corrective actions. As we have learned communication and transparency are key in project management, this will enable the team to have all necessary information on the process and progress of the project and the issues around them. this will raise trust among team members and motivate them to work in relation to the values and rules of the organization towards the goal of the project. it will facilitate collaboration in the decision and execution with attention to not seeing the issues raised again.

  104. In terms of quality I agree with the points Stated above apart from point number 6, I don’t agree that quality should be hidden from customers and managers. Customers can determine the success and failure of a particular product if quality is hidden from them and they get to find out, that can affect the relationship of the customers and the management, hence even managers should also be aware of quality.

  105. Quality control is crucial for any project, even though there are a lot of variables that can affect it. After considering the various facets of quality, I agree with the following:

    1. Quality ought to be the first priority right from the start of the project. This early emphasis helps to acquire the required knowledge or abilities, create the project plan, and shape the scope.

    2. Finding and implementing corrective measures depend on candidly addressing quality issues. Fostering an atmosphere in which quality-related concerns are freely exchanged guarantees that all parties are conscious of possible concessions and work together to find and fix problems, enabling the project to move forward and be completed in the best possible way.

    3. Not every group or member of a team needs intensive supervision to generate high-quality results. Acknowledging the team’s effectiveness project management requires team members in a variety of situations. The project manager can manage the team more effectively if they are aware that some people work better under pressure or without constant supervision.

    4. Secretly conceal quality issues from managers or customers makes it more difficult to find workable solutions.

    5. To produce the intended high-quality result, a project must successfully complete each stage. I disagree that the execution phase is the most crucial; in fact, I believe that the planning phase is more crucial. The organization and placement of all required knowledge, abilities, and materials occurs during planning, which guarantee a strong basis for the ensuing execution stage.

  106. Regarding quality I agreed with 1,4,5,6,7
    All this point when considered, it will go a long way to achieving a greater goals.

  107. Quality could be interpreted in many ways and it is subjective depending on the kind of project and deliverables expected and the cadre or social strata the project is designed to meet their needs.
    1. Quality should generally priotize the customers needs;
    2. Quality is an internally focused position which is perceived from one customer to the other based on their idea of what the product design should cater for

  108. I agree with 3, 4, 5, 7, and 8

    Quality is essential in any project and should be discussed and considered in the project planning right from the onset.

  109. In any project team or project life cycle, the quality of the deliverables/output is fundamental to arriving at the set objective within available resources and time allocated. Which is why:

    1. Quality should be considered from the project inception.
    2. Quality issues should be constantly discussed amongst team members, partners and stakeholders and donors to identify corrective action

  110. The term Quality is really important in delivering a program and to achieve these
    1. Quality should be discussed with the customer
    2.The main primary focus of the team

  111. Reflecting on the statements about Quality in Project Management (PM), here are my thoughts:

    1. Quality should be focused on customer’s needs: I agree with this statement. Quality, in the context of project management, should ultimately meet or exceed the customer’s expectations and requirements. Understanding and prioritizing the customer’s needs are essential for delivering a successful project.

    2. Quality is focused internally: I partially disagree with this statement. While internal processes and standards contribute to quality management, the primary focus of quality should be on meeting external stakeholder requirements, particularly those of the customer.

    3. Quality should be considered from the beginning of the project: Absolutely agree. Quality should be integrated into all aspects of the project lifecycle, starting from project initiation. By considering quality requirements early on, project teams can establish clear objectives, define quality standards, and incorporate quality management practices throughout the project.

    4. The execution phase of a project is the most critical to achieve quality targets: While the execution phase is indeed critical for implementing quality plans and ensuring adherence to quality standards, I believe that quality management is a continuous process that spans the entire project lifecycle. Quality planning, assurance, and control activities should be ongoing efforts from project initiation to closure.

    5. Quality issues should be discussed openly to find corrective actions: Absolutely agree. Open communication about quality issues is essential for identifying root causes, implementing corrective actions, and preventing recurrence of similar issues in the future. Transparency fosters trust and collaboration within the project team and with stakeholders.

    6. Quality problems should be hidden from customers and possibly also managers: Strongly disagree. Transparency is key in project management, including addressing quality issues. Hiding quality problems can erode trust, damage relationships, and ultimately lead to project failure. It’s essential to address quality issues openly and collaboratively with stakeholders to find effective solutions.

    7. People are keen on producing quality outputs: Generally, people strive to produce quality outputs, especially when they understand the importance of quality in achieving project success and meeting customer expectations. However, factors such as resource constraints, competing priorities, and inadequate training or support can sometimes hinder individuals’ ability to consistently deliver quality work.

    8. Team members do not produce quality outputs without close supervision: While supervision and guidance can support quality management efforts, I believe that empowering team members, providing clear expectations, and fostering a culture of accountability and ownership are more effective approaches to ensuring quality outputs. Trusting and empowering team members can lead to greater commitment and innovation in achieving quality targets.

    In summary, prioritizing customer needs, integrating quality from the project’s inception, fostering open communication about quality issues, and empowering team members are essential principles for achieving quality outcomes in project management. Transparency, collaboration, and a focus on continuous improvement are key factors in successful quality management practices.

  112. These are the following qualities i agree with:

    • Quality should be considered from the beginning of the project

    • The execution phase of a project is the most critical to achieve quality targets

    • Quality issues should be discussed openly to find corrective actions

  113. I agree with the following comments about quality:

    1. Quality should prioritize the customer’s needs.
    Yes, quality should eventually meet or surpass customer expectations. Prioritizing customer requirements ensures that the product or service provided meets its intended purpose and adds value to the consumer.
    2.Quality should be considered from the project’s inception:
    Indeed, considering quality from the start of a project helps to integrate quality concepts across the entire project lifetime. This proactive strategy prevents problems from surfacing later and guarantees that quality is embedded into the project’s outputs from the start.

    3. The execution phase of a project is crucial for achieving quality goals: Yes, execution is where the plans and designs are put into action, and any flaws or gaps in quality can have serious ramifications for the project’s outcomes. As a result, maintaining focus on quality during execution is critical for meeting quality objectives.

    4. Quality issues should be openly discussed to identify corrective actions: Transparency and open communication regarding quality issues are critical for determining fundamental causes and taking effective corrective action. Addressing quality issues publicly helps to prevent recurrence and promotes a culture of continuous improvement.

    I disagree with the following statements:

    1. Quality is an internal focus:Transparency and open communication regarding quality issues are critical for determining fundamental causes and taking effective corrective action. Addressing quality issues publicly helps to prevent recurrence and promotes a culture of continuous improvement.

    2. Quality problems should be concealed from customers and possibly managers:It is unethical to hide quality flaws, and doing so may damage stakeholders’ and customers’ trust. To keep credibility and trust, it’s critical to communicate openly about quality problems and to work together to find solutions.

    3. Individuals are enthusiastic about producing high-quality outcomes: While a lot of people could genuinely be excited about delivering excellent results, this isn’t always the case. The elements that influence motivation and enthusiasm for quality might differ, and these include individual values, company culture, and job satisfaction.

    4. Team members do not produce quality outputs without close supervision:It’s not true to state that team members cannot generate high-quality work without close monitoring, even though direction and supervision might be helpful in guaranteeing quality. Team members can frequently generate high-quality results when provided with clear expectations, training, and a positive work environment.

  114. I agree that:
    1) Quality should be focus on customer needs;
    2) Quality should be considered from the beginning of a project;
    3) The execution phase of a project is the most critical for achieving quality target;
    4) Quality issues should be discussed openly so as to find corrective actions.

  115. I agree that Quality should prioritize the customer’s needs.
    I agree that the execution phase of a project is crucial for achieving quality goals.
    I agree that Individuals are enthusiastic about producing high-quality outcomes.
    I agree that Team members do not produce quality outputs without close supervision.

  116. Quality should be focused on the customer’s needs.- I agree, The customer is the final consumer

    Quality is focused internally- for a better output from developers yes.

    Quality should be considered from the beginning of the project.- True. The rest will be history if you don’t get it right the first time.

    The execution phase of a project is the most critical to achieve quality targets- Nope. It all starts with planning, then execution. If you plan wrong, with the wrong items, then even execution will go wrong, However, Quality execution with the right resources makes all targets excellently achievable.

    Quality issues should be discussed openly to find corrective actions. I agree.

    Quality problems should be hidden from customers and possibly also managers. I disagree. Honesty and integrity is part of project management.

    People are keen on producing quality outputs. True. We need to encourage repeat business,

    Team members do not produce quality outputs without close supervision. True and False. True if your project team members need to work under supervision and False if you are getting Subject Matter Experts into the team and would not compromise quality over time and costs

  117. 1. Quality should be focused on the customer’s needs: This means that the primary objective of ensuring quality in any project or product should be to meet the requirements and expectations of the customer. By understanding and addressing the customer’s needs, we can deliver a high-quality outcome that satisfies their expectations.

    2. Quality is focused internally: While it is important to consider the customer’s needs, internal focus on quality is also crucial. This involves setting high standards, establishing efficient processes, and ensuring that the team members have the necessary skills and resources to deliver a quality output. By focusing internally, we can create a culture of excellence and continuous improvement.

    3. Quality should be considered from the beginning of the project: Quality should not be an afterthought; it should be integrated into the project right from the start. By considering quality at the beginning, we can plan and design processes that prioritize quality, identify potential risks, and establish metrics to measure and monitor quality throughout the project lifecycle.

    4. The execution phase of a project is the most critical to achieve quality targets: While quality should be considered from the beginning, the execution phase is where the rubber meets the road. It is during this phase that the project is implemented, and any deviations from the quality targets can have a significant impact on the final outcome. Therefore, it is crucial to pay close attention to quality during the execution phase to ensure that the project meets the desired quality standards.

    5. Quality issues should be discussed openly to find corrective actions: Open and transparent communication is essential when it comes to addressing quality issues. By discussing quality problems openly, team members can collaborate to identify the root causes, brainstorm solutions, and implement corrective actions. This fosters a culture of learning and improvement, ultimately leading to better quality outcomes.

    6. Quality problems should be hidden from customers and possibly also managers: This statement is not aligned with the principles of transparency and trust. Hiding quality problems from customers or managers can lead to further issues down the line, erode trust, and damage relationships. It is important to address quality problems openly and honestly, involving stakeholders in the process to find solutions and prevent similar issues in the future.

    7. People are keen on producing quality outputs: It is generally true that people take pride in their work and strive to produce quality outputs. When individuals are motivated, engaged, and empowered, they are more likely to deliver high-quality results. By creating a supportive environment, providing the necessary resources, and recognizing and rewarding quality work, we can harness this innate desire for quality and drive better outcomes.

    8. Team members do not produce quality outputs without close supervision: While supervision and guidance are important, it is not accurate to assume that team members cannot produce quality outputs without close supervision. With proper training, clear expectations, and a supportive work environment, individuals can take ownership of their work and deliver quality outputs independently. Trusting and empowering team members can foster a sense of responsibility and accountability, leading to better quality outcomes.

  118. I agree with the points that; quality should be discussed with the customer at the fist meeting, it should be the main focus of the team, quality issues should be discussed with the customers and not hidden from them.

  119. With my present experience in the pharmaceutical world i agree with all the statement mentioned above.

  120. From my manufacturing experience, i would agree with points 1, 3 and 5. Points 7 and 8 depend on whether the organization imbibes quality as a value. Quality is culture as this is surely important for organizations that see it as such regardless of whether it is operations, engineering or projects.
    I would disagree with point 2 because for quality to be a value in an organization, it has to be first cultural. While it must first be internalized, it should eventually transcend across all employees, stakeholders and even project teams.
    While point 4 is true, i am of the opinion that planning, sourcing amd even team selection are crucial for achieving quality goals.

  121. 1. Quality should be focused on customer’s needs: Agree.
    2. Quality is focused internally: Agree.
    3. Quality should be considered from the beginning of the project: Agree.
    4. The execution phase of the project is the most crucial to achieve quality targets: Not entirely correct as project lifecycle culminates to its overall quality during the execution phase. Quality is as cost at every phase of the project lifecycle.
    5. Quality issues should be discussed openly to find corrective actions: Quality issues are sensitive issues and should be discussed within the project team and wisely.
    6. Quality problems should be hidden from customers and possibly also managers: From customers, yes. Any communication of quality issues with customers should be done strategically to protect the customer and also the organization. Quality problems should never be hidden from the managers.
    7. People are keen on producing quality outputs: Agree.
    8. Team members do not produce quality outputs without close supervision: Strongly disagree for an experienced project team.

  122. I agree with 1,3,4 & 5. Ultimately i believe ethics has a large role in delivering quality projects. Companies that consistently deliver quality projects, you will find have a strong ethics which is robustly adhered to.

  123. An Igbo adage says, when a road is good, it’ll be worth passing through a second time.
    The quality of service render would determine is a client should return for more, or look elsewhere.

  124. Quality should largely be based on users’ needs, the company’s ethics, and meeting up with the regulatory standard. Making quality a priority helps the company to gain market control and carve a niche for themselves in the industry

  125. As the saying goes, a happy customer is a good product which will make the customer come back.
    Every customer whose needs are met, consider such product or service a qualuty one.

  126. every customer whose needs are met, consider such product or service a qualuty one.
    Quality shoyld be considered from the beginning of the project.

    These 2starements stand out for me

  127. Quality should be considered from the project’s inception

    Per different definitions of quality we found that it is about ” Overall characteristics of a product or service that fulfil the requirements of a customer. We also learned that the quality is interrelated with time and scope of the project. This implies that all processes implied in the project life cycle should align with the resources (Cost) , time allocated to tasks in order to produce the quality product. The meaning of the above is that the quality of a product is at the center of any processes involved as it determine what resources and time to allocate to produce it.

  128. 1. Quality should be focused on customer’s needs: Agree.
    2. Quality is focused internally: Agree.
    3. Quality should be considered from the beginning of the project: Agree.
    4. The execution phase of the project is the most crucial to achieve quality targets: Not entirely correct as observing quality at the different phases of the project lifecycle culminates to its overall quality during the execution phase. Quality is as crucial as time and cost at every phase of the project lifecycle.
    5. Quality issues should be discussed openly to find corrective actions: Quality issues are sensitive issues and should be discussed with wisdom but within the project team, it should be discussed openly.
    6. Quality problems should be hidden from customers and possibly also managers: From customers, yes. Any communication of quality issues with customers should be done strategically to protect the customer and also the organization. Quality problems should never be hidden from the managers.
    7. People are keen on producing quality outputs: Agree.
    8. Team members do not produce quality outputs without close supervision: Strongly disagree for experienced project teams.

  129. In every phase of a project quality should be discussed from the very beginning as this will drive customers to your product once they are satisfied with the quality of the product they will do the marketing of the product without even been paid. I use Sonic burger as an example, the first I had it, it was so delicious because of the finishing they gave the burger when making it. So it comes down to the time, money and invested into it from the beginning and the aim of achieving a quality delicious meal to customers as the forefront of the companies slogan. With that been said quality should be discuss at the begin of a every product with the end users in mind (customers).

  130. Ensuring quality in any project is paramount, although it can be influenced by various factors. Reflecting on the aspects of quality, I concur with the following points:

    (a). Quality should be a primary consideration from the project’s inception. This early focus aids in shaping the scope, developing the project plan, and acquiring the necessary expertise or skills.

    (b). Openly addressing quality issues is crucial for identifying and implementing corrective measures. Creating an environment where quality concerns are openly discussed ensures that everyone is aware of potential compromises and collaborates to identify and rectify issues, allowing the project to progress and be delivered in its optimal form.

    (c). Not all team members or groups require close supervision to produce high-quality outputs. Recognizing the efficiency of team members under different circumstances is vital for effective project management. Some individuals may perform better without close supervision or pressure, and understanding this enables the project manager to handle the team appropriately.

    (d). Concealing quality problems from customers or managers hinders finding effective solutions, especially if the root cause lies in the allocated project resources (such as finance or labor).

    (e). Each phase of a project plays a crucial role in achieving the desired quality outcome. Contrary to the belief that the execution phase is the most important, I contend that the planning phase holds greater significance. During planning, all necessary information, skills, and resources are organized and put in place, ensuring a solid foundation for the subsequent execution phase.

    (f). While quality primarily focuses on meeting customer needs, preserving the reputation of the organization overseeing the project is equally important. Maintaining a positive organizational reputation contributes to overall project success.

  131. Quality should be focused on the customer’s needs. I agree
    Quality is focused internally. I agree
    Quality should be considered from the beginning of the project. I agree
    The execution phase of a project is the most critical to achieve quality targets. Maybe,but Quality should be considered at all phase of the project
    Quality issues should be discussed openly to find corrective actions. I agree
    Quality problems should be hidden from customers and possibly also managers. I disagree
    People are keen on producing quality outputs. I agree
    Team members do not produce quality outputs without close supervision. I disagree

  132. I believe quality should be focused on right from the beginning of the project, it is quality that will build your reputation, give you more customers and make you a reference point.
    We need to have quality as our focus from the onset.

  133. I agree with:

    1. Quality should be considered from the project’s inception.
    2. Team members do not produce quality outputs without close supervision.

  134. In my view, i agree with 1, 2 5, and 7 and not 6 because those two are important to the growth of any organization hiding from customers is ethically wrong and I also do not agree with 8

  135. I agree with:
    Quality should prioritize the customer’s needs.
    Quality should be considered from the project’s inception.
    Quality issues should be openly discussed to identify corrective actions.

  136. From my point of view, points 1 – 5 and 7 is agreeable with me. I don’t agree with point 6 that says quality problems should be concealed from the customers and managers.
    The customers and managers can contribute positively and help find solutions to any problem that might crop up with quality in question.
    Point 8 that says team members do not produce quality outputs without close supervision does not go well with me either. Ones quality is part of the goal set at the beginning and the right tools are accessible, I don’t see any reason why team members will not be able to deliver quality projects without close supervision.

  137. In my opinion quality should be focused on customers need. The customers are the end user of the product or services rendered so it is important we focus on customers satisfaction.

  138. Hi, i disagree with point 6,7,8. Proper communication, engagement, empathy etc must be engaged from the beginning. The role of a pm is to carry every team member on the same page. Motivation can make them work on their own if not quality will not be produced.

  139. Quality should be considered from the project’s inception.
    This statement resonates deeply with me because when quality is considered from the beginning of a project, all the processes and implementation concernig that project would be “fit for use”

    Quality is an internal focus.
    I equally agree with this statement. the internal focus would come from the client, team and execution process in all, the organisation

  140. I agree with the following:

    -Quality should be focused on the customer’s needs.
    -Quality is focused internally.
    -Quality should be considered from the beginning of the project.
    -The execution phase of a project is the most critical to achieve quality targets.
    -Quality issues should be discussed openly to find corrective actions.
    -People are keen on producing quality outputs.
    -Team members do not produce quality outputs without close supervision.

  141. Quality should prioritize the customer’s needs.
    Quality should be considered from the project’s inception.
    The execution phase of a project is crucial for achieving quality goals.
    Quality issues should be openly discussed to identify corrective actions.
    With the recent definition of QUALITY by APM, I agree to the following listed statements:
    The end users of a project or product are fundamental as such the quality of the project should prioritize their needs. From the project inception, planning, and execution stage Quality should be on the front burner and be openly discussed by all stakeholders involved as this will help mitigate future issues (RISK) and increase stakeholders satisfaction.

  142. My thoughts as i reflect on this statement about quality; Considering quality from the beginning of a project is crucial for achieving successful outcomes. By integrating quality considerations at the outset, project teams can align their efforts with the goal of delivering outputs that meet the specified requirements and are fit for intended purpose. This proactive approach helps to prevent rework, cost overruns, and schedule delays that can result from addressing quality issues later in the project lifecycle. Furthermore, early focus on quality underscores the importance of understanding and prioritizing stakeholder needs, which is fundamental to delivering value and fostering stakeholder satisfaction. Therefore, embedding a quality mindset from the project’s inception is essential for promoting efficiency, effectiveness and overall project success,

  143. The following statements i agree with about Quality:

    -Quality should prioritize the customer’s needs.
    -Quality is an internal focus.
    -Quality should be considered from the project’s inception.
    -The execution phase of a project is crucial for achieving quality goals.
    -Quality issues should be openly discussed to identify corrective actions.
    -Team members do not produce quality outputs without close supervision.
    – Individuals are enthusiastic about producing quality outcomes.

  144. These are the following statements I agree with about quality:
    1.) Quality should prioritise the customer’s needs.
    2.) Quality is an internal focus.
    3.) Quality should be considered from the inception of the project.
    4.) The execution phase of the project is crucial for achieving quality goals.
    5.) Quality issues should be openly discussed so as to identify corrective issues.

  145. 1. Quality should prioritize the customer’s needs.
    – Agree: Prioritizing the customer’s needs is fundamental to delivering a product or service that satisfies their requirements and expectations. Customer satisfaction is a key aspect of overall quality.

    2. Quality is an internal focus.
    – Disagree: While internal processes are crucial for achieving quality, the ultimate focus should be on meeting external requirements and satisfying customer needs. Internal processes are a means to an end, and they should align with external quality standards.

    3. Quality should be considered from the project’s inception.
    – Agree: Quality should be a consideration from the very beginning of a project. Planning for quality ensures that it is integrated into all phases of the project life cycle, preventing issues and rework later on.

    4. The execution phase of a project is crucial for achieving quality goals.
    – Agree: Execution is a critical phase where the planned quality measures are put into action. It’s where the actual product or service is created, and if quality is not maintained during this phase, it can significantly impact the final outcome.

    5. Quality issues should be openly discussed to identify corrective actions.
    – Agree: Open communication about quality issues is essential for identifying root causes and implementing corrective actions. A transparent approach helps prevent recurring problems and fosters continuous improvement.

    6. Quality problems should be concealed from customers and possibly managers.
    – Disagree: Concealing quality problems can lead to a loss of trust and satisfaction among customers. Transparent communication about issues, along with proactive solutions, is essential for maintaining credibility and addressing concerns promptly.

    7. Individuals are enthusiastic about producing high-quality outcomes.
    – Agree: Enthusiasm for producing high-quality outcomes is often linked to a sense of pride, job satisfaction, and commitment to delivering value. Motivated individuals are more likely to contribute positively to achieving quality goals.

    8. Team members do not produce quality outputs without close supervision.
    – Disagree: While supervision can be beneficial, a well-structured and motivated team can often produce quality outputs independently. Trusting team members and empowering them with the right tools and processes can lead to a culture of self-motivation and responsibility for quality outcomes.

  146. I literarily agreed with the statement that “quality should be considered from the project’s inception” this is very paramount and speaks a lot about the project scope, resources allocation, management and completion time. Project quality is the selling point to both customers and other stakeholders. and when focused at the beginners it considers various stakeholders interest

  147. These are the following statements I agree with about quality:
    1.) Quality should prioritise the customer’s needs.
    2.) Quality is an internal focus.
    3.) Quality should be considered from the inception of the project.
    4.) The execution phase of the project is crucial for achieving quality goals.
    5.) Quality issues should be openly discussed so as to identify corrective issues.
    6.) Team members do not produce quality outputs without close supervision.
    7.) Individuals are enthusiastic about producing quality outcomes.

  148. Quality should be focused on the customer’s needs. Quality is focused internally. Quality should be considered from the beginning of the project. The execution phase of a project is the most critical to achieve quality targets. Quality issues should be discussed openly to find corrective actions.

  149. Quality is fundamental of of project scope, thus; i agree with the following:
    Quality should prioritize the customer’s needs.
    Quality is an internal focus.
    The execution phase of a project is crucial for achieving quality goals.
    Quality should be considered from the inception of the project.
    Quality issues should be openly discussed to identify corrective actions.
    Individuals are enthusiastic about producing high-quality outcomes.
    Team members do not produce quality outputs without close supervision.

  150. QUALITY?
    quality is the core foundation to which a software tester is evolved around, Product testing is a task carried out to ensure products or services meets users requirements , and meets up certain criterias ; form Usability, Functionality,and Performance.
    1. Quality is an internal focus. Disagreed. Beyond internal, quality exhibits the worth of a project

    2. Quality should prioritize the customer’s needs. Agreed. This gives the customers the value for their projects
    3. Quality should be considered from the project’s inception. Agreed. This will give adequate and proper cost for the worth of the project.

    4. The execution phase of a project is crucial for achieving quality goals. Agreed. This is actually proper assessment of the project.

    5. Quality issues should be openly discussed to identify corrective actions. Agreed. This is to both the client and team members along in the project.

    6. Quality problems should be concealed from customers and possibly managers. Disagreed. Quality is business of all partners in the project.

    7. Individuals are enthusiastic about producing high-quality outcomes. Disagreed. In a project, individuals are always interested in project delivery within specified time at a minimal cost.

    8. Team members do not produce quality outputs without close supervision. Agreed. They always factor cost into quality which if not properly supervised quality output will reduce.

    Thank you for your time

  151. I agree with the following
    Quality should prioritize the customer’s needs.
    Quality is an internal focus.
    Quality should be considered from the project’s inception.
    The execution phase of a project is crucial for achieving quality goals.
    Quality issues should be openly discussed to identify corrective actions.
    Individuals are enthusiastic about producing high-quality outcomes.
    Team members do not produce quality outputs without close supervision.

  152. I agree with a few point outlined above, such as;
    1. Quality should priortize the the Customers needs, such that a project is only considered done and successful when it meets the quality demand of the customers.

    2. Quality should first be internalized among team members, as until the team understand this and build a value system around quality, projects might be jorpardized over a long run.

    3. The definition of quality for one project differs from one another, so Quality must be specific with each project, even as there must also be a general standard that must be followed across board.

    4. Amongst all other phases, the execution phase is critical as all that was discussed at the intial phase must be followed strictly to achieve a successful project and with this being said, no phase should be jorpardized either as they all play specific roles in ensuring the progress and success of the project.

    5. Openness on quality discussion should be encouraged as it gives room for more suggestive, corrective measures to ensure suitable quality delivery of a project

    6. As a manager, supervision is core, as when ignored projects can be brought to ruin, as most team members are profit focused than quality centered. In order to deliver on great quality, it is necessary that proper supervision must be in place.

  153. i agree with the following points about quality, these are major points in consideration for a project manager in an organization or in the event of an ongoing project.
    Quality should prioritize the customer’s needs (Know what exactly the customer want and give an outstanding quality job)
    Quality is an internal focus. (Yes, this lies on keeping the organizations reputation intact)
    Quality should be considered from the project’s inception. (Yea every single aspect should be considered in terms of costing.)
    The execution phase of a project is crucial for achieving quality goals. (No phase or processes should be compromised just because of timing and lack of resources)
    Quality issues should be openly discussed to identify corrective actions. (yea more ideas and corrective measures could be gotten from searching problems and issues)
    Team members do not produce quality outputs without close supervision. (Its a norm will humans, works better under corrective supervision)

    regards.

  154. I agree with the following;
    Quality should prioritize the customer’s needs.
    Quality should be considered from the project’s inception.
    The execution phase of a project is crucial for achieving quality goals.
    Quality issues should be openly discussed to identify corrective actions.

  155. I agree with
    Quality should prioritize the customer’s needs.
    Quality is an internal focus.
    Quality should be considered from the project’s inception.

  156. Quality of product should be put to consideration at the beginning of the project and resources should be made readily available for production and compromising won’t be an option which can lead to loss of customers and referrals.
    I agree with the following below

    1.Quality should prioritize the customer’s needs.
    2.Quality is an internal focus.
    3.Quality should be considered from the project’s inception.
    4.The execution phase of a project is crucial for achieving quality goals.
    5.Quality issues should be openly discussed to identify corrective actions.
    6. Individuals are enthusiastic about producing high-quality outcomes.

  157. AS a QA Engineer, quality is the core foundation to which a software tester is evolved around, Product testing is a task carried out to ensure products or services meets users requirements , and meets up certain criterias ; form Usability, Functionality,and Performance. Quality should be the hallmark of every PM that way clients trust you and in future years enables more referrals in
    6) Quality should prioritize the customer’s needs.( I agree)
    Quality is an internal focus.( I agree)
    Quality should be considered from the project’s inception.( I agree)
    The execution phase of a project is crucial for achieving quality goals. ( i agree)
    Quality issues should be openly discussed to identify corrective actions.( i agree)
    Quality problems should be concealed from customers and possibly managers.( i don’t agree) in the case of bug release that could compromise the quality of the software and it wasn’t properly mitigated which led to the functional bug , issues like this can jeopardize the reputation of every team member involved in the project. it is important that there is open communication about quality issues among team members.
    Individuals are enthusiastic about producing high-quality outcomes.
    Team members do not produce quality outputs without close supervision( i partially disagree) most team members who are aware of the cruciality of certain projects knows alot its at stake, if they cant produce quality independently without close supervision , there is a question of integrity if you channel positivity and a quality towards a project.

  158. I agree with:

    1. Quality should prioritize the customer’s needs.
    2. Quality should be considered from the project’s inception.
    3. The execution phase of a project is crucial for achieving quality goals.
    3. Quality issues should be openly discussed to identify corrective actions
    5. Team members do not produce quality outputs without close supervision.

  159. I agree with the following statements
    1. Quality should prioritize the customer’s needs. ✅️

    3.Quality should be considered from the project’s inception.✅️

    5 Quality issues should be openly discussed to identify corrective actions.✅️

    7. Individuals are enthusiastic about high-quality outcomes✅️

    I partially disagree with no. 2 which says Quality is an internal focus.

    The execution phase of a project is crucial for achieving quality goals. No. 4 (I agree to an extent – if adequate resources are allocated, execution will be seamless, if resources are not adequately allocated, compromises on Quality will be the norm)

    I disagree with number 6 which says
    Quality problems should be concealed from customers and possibly managers

    I partially agree with number 8 which says Team members do not produce quality outputs without close supervision

  160. (1) Quality should prioritize the customer’s needs. (I agree)
    (2) Quality is an internal focus.(I don’t agree)
    (3) Quality should be considered from the project’s inception.(I agree)
    (4) The execution phase of a project is crucial for achieving quality goals.(I agree)
    (5) Quality issues should be openly discussed to identify corrective actions.(I agree)
    (6) Quality problems should be concealed from customers and possibly managers.( I don’t agree)
    (7) Individuals are enthusiastic about producing high-quality outcomes.( I don’t agree)
    (8) Team members do not produce quality outputs without close supervision. ( I agree, they need close supervision to be able to produce quality outputs.)

  161. I agree with 1, 2,3, 5, 7,8
    4. I disagree, not just execution phase, but all the phases of the project are both crucial in achieving quality goals. Because , if there is a gap in allocating funds and resources during planning phase, it may affect the quality goals of the project.

    There’s need for close supervision by the project manager ,for the team to achieve quality goals of a project.

  162. 1. Quality should prioritize the customer’s needs. (TRUE)
    2. Quality is an internal focus. (FALSE)
    3. Quality should be considered from the project’s inception. (TRUE)
    4. The execution phase of a project is crucial for achieving quality goals. (TRUE)
    5. Quality issues should be openly discussed to identify corrective actions. (TRUE)
    6. Quality problems should be concealed from customers and possibly managers. (FALSE)
    7. Individuals are enthusiastic about producing high-quality outcomes. (FALSE)
    8. Team members do not produce quality outputs without close supervision. (TRUE)

  163. I agree with most of above statements about quality in the context of meeting the requirements of buyers or customers. Teams must have a deliberate intention from the onset of a project, in order to deliver quality. It cannot be arrived at by accident. At the execution phase is where it becomes most pronounced.
    I however do not agree that quality problems should be hidden from customers and possibly managers because when discovered and perceived to have been deliberately hidden, may result in breach of trust and general customers satisfaction. Individuals (team members and customers) appear enthusiastic about high quality outcomes. We therefore must strive to deliver on quality at all times.

  164. In my opinion, the aim/goal for any project/product is to the end that it meets the needs of users. In order to achieve this, quality should never be underestimated. This will also determine the lifespan and sustainability of that project/product.

  165. What is quality [PM Course discussion]

    1. Quality should prioritize the customer’s needs. Agreed. This gives the customers the value for their projects

    2. Quality is an internal focus. Disagreed. Beyond internal, quality exhibits the worth of a project

    3. Quality should be considered from the project’s inception. Agreed. This will give adequate and proper cost for the worth of the project.

    4. The execution phase of a project is crucial for achieving quality goals. Agreed. This is actually proper assessment of the project.

    5. Quality issues should be openly discussed to identify corrective actions. Agreed. This is to both the client and team members along in the project.

    6. Quality problems should be concealed from customers and possibly managers. Disagreed. Quality is business of all partners in the project.

    7. Individuals are enthusiastic about producing high-quality outcomes. Disagreed. In a project, individuals are always interested in project delivery within specified time at a minimal cost.

    8. Team members do not produce quality outputs without close supervision. Agreed. They always factor cost into quality which if not properly supervised quality output will reduce.

  166. I agree with the following statements about quality:

    1. Quality should prioritize customer’s or client’s need.

    2. This can be achieved, if from beginning every project, the PM has quality as a watchword.

    5. Quality issues should be discussed openly (but within the project team members) to find corrective actions.

    7. People are keen on producing quality outputs.

  167. Quality in my own point of view should meet customers needs as defined by Joseph Juran ” quality is fitness for use” .

  168. 1. Quality should prioritize the customer’s needs. Yes

    2. Quality should be considered from the project’s inception. Yes very important.

    3. The execution phase of a project is crucial for achieving quality goals.
    4. Quality issues should be openly discussed to identify corrective actions. Yes I totally agree.

  169. Quality is relative and is a function of the need/expectation of the client. PMs must develop a system that helps clarify the expectation of the client and surpass it. So quality can be said to be dependent on the input and process of the organisation

  170. From my understanding of quality derived from some of some definition given, I agree with and disagree with some of the statements below:
    1. Quality should prioritize the customer’s needs: Of course, customers’ satisfaction is the focus of quality in goods or services produced:
    2. Quality is an internal focus: Quality focuses internal and external considering the processes involve in bringing out the final goods or services.
    3. Quality should be considered from the project’s inception: The idea of bringing positive change is central to any project, as such forms part of the inception stage or plan. It is important that quality is maintained throughout projects lifecycle.
    4. The execution phase of a project is crucial for achieving quality goals: Yes, this is the stage at which goods and services are being processed and outputs are beginning to roll out.
    5. Quality issues should be openly discussed to identify corrective actions: Project Manager should express the importance of quality to other Project Managers, project team and the Project Sponsor. Discussing quality issues would help in identifying issues and resolving them as fast as possible and avoid some potential quality challenges.
    6. Quality problems should be concealed from customers and possibly managers: Quality problems must never be concealed from Project Managers at any point, by so doing, complete quality compromised would ruined the project output and outcome.
    7. Individuals are enthusiastic about producing high-quality outcomes: Projects’ beneficiaries are enthusiastic about receiving quality goods and services regardless of the efforts put in delivering the projects.
    8. Team members do not produce quality outputs without close supervision: Team members with the right skills engaged on projects do not need closed supervision to execute tasks or get the jobs done rightly considering time and quality.

  171. Quality should not be only focused internally, but most be considered internally and externally .

    Organization should be transparent with their customers rather than conceal issues or maneuver issues,
    Organization should analyzed the effect of quality and the impact on product outcomes and prioritize requirements and cost evaluation.

  172. I agree with a few of the statements here, but I will pick out just this one “Quality should be considered from the beginning of the project.” for the success of every project, quality should be considered from the beginning, it should also be emphasised so that all team members and stakeholders will keep in mind what is expected of them.

  173. Quality should priotized customers needs, the whole project delivery centered around customers satisfaction, without that everything would be null and void.

  174. Quality is an internal focus- It is mainly derived from proper planning, execution and evaluation of processes to meet the customers’ needs.

  175. My say on “quality” from the stated points.

    Quality should focus on customers need because if it doesn’t favour them it may not sail…
    Quality should be considered from the beginning of the project in order to budget accurately since it can’t do without time and cost.
    Team members ought to be supervised in order to get the desired quality of it must be done to favour the customers

  176. I have agreed with the followings
    1. Quality should be focused on the customer’s needs.
    2. Quality should be considered from the beginning of the project.
    3. The execution phase of a project is the most critical to achieve quality targets.
    4. Quality issues should be discussed openly to find corrective actions.

  177. *Quality should prioritize the customer’s needs. I agree with this statement because the organization/company exists primarily because of a need to tend to certain customer needs.
    *Quality is an internal focus. I disagree with this.
    *Quality should be considered from the project’s inception. I also agree with this as it is best to have if not all majority of loopholes covered before taking a step to go open.
    *The execution phase of a project is crucial for achieving quality goals. Like a chain reaction, every step from the inception up to the execution matters.
    *Quality issues should be openly discussed to identify corrective actions. Quality issues may be addressed openly without putting the company/organization credibility at stake.
    *Quality problems should be concealed from customers and possibly managers. I do not agree with this statement simply because the customers have a huge say about what it is they decide to consume and the managers play a big role in the execution of Quality.
    *Individuals are enthusiastic about producing high-quality outcomes. I also concur with this statement because as individuals the first thought is always personal and so that becomes a driving force to put in the best in their capacity.
    *Team members do not produce quality outputs without close supervision. I do not agree with this statement as personal/individual issues come into play, especially in the hybrid project pattern which always requires the Project manager’s directions.

  178. Quality should not prioritize the customer’s needs only neither should it be an internal focus because both the needs of the customer as well as the values of the company are important. Therefore, considering things from both angles will give the best result of quality.
    Considering quality from the inception is crucial because if you don’t, during the execution phase you have little time to stop and consider it and this could cause serios problems, whereas, if you had considered it from the beginning, monitoring and making sure it is implemented at the execution phase becomes easier because you know exactly what you are looking for.
    Quality issues should be discussed openly in the team, with managers and sometimes, with the input of the customers so you get an all-round idea of what is expected as well as strategies to achieve such.
    Individuals are enthusiastic about producing high-quality outcomes and will push themselves to always produce the best as this gives them bragging rights. They want to be able to look back and say “I was the one who did that” and get praised for it not scorned. Considering this, team members would produce quality outputs even without close supervision because they want their work praised not mocked.

  179. 1.Quality should prioritize the customer’s needs. I agree

    2. Quality is an internal focus – Disagree

    3. Quality should be considered from the project’s inception – I agree

    4. The execution phase of a project is crucial for achieving quality goals – I agree

    5. Quality issues should be openly discussed to identify corrective actions. – I agree

    6. Quality problems should be concealed from customers and possibly managers. – Disagree

    7. Individuals are enthusiastic about producing high-quality outcomes. – I agree

    8. Team members do not produce quality outputs without close supervision. – I disagree

  180. My thought bis that quality should be talked about from the inception of a project as well as openly to know possible ways of making corrections

  181. I agree with the following;
    Quality should be considered from the project inception.
    Quality is an internal focus.
    Quality issues should be openly discussed to identify corrective actions.

    Thanks

  182. Quality should prioritize the customer’s needs.
    Quality is an internal focus.
    Team members do not produce quality outputs without close supervision.

  183. Quality should prioritize the customer’s needs. Strongly agree
    Quality is an internal focus. Strongly agreed.
    Quality should be considered from the project’s inception. Strongly agreed
    The execution phase of a project is crucial for achieving quality goals. Strongly agreed
    Quality issues should be openly discussed to identify corrective actions. Strongly agreed
    Quality problems should be concealed from customers and possibly managers. Strongly disagreed.
    Individuals are enthusiastic about producing high-quality outcomes. Strongly agreed.
    Team members do not produce quality outputs without close supervision. Slightly

  184. Quality should prioritize the customer’s needs.
    Team members do not produce quality outputs without close supervision.
    Quality is an internal focus.
    Quality should be considered from the beginning of the project.

  185. Quality problems should be concealed from customers and possibly managers. I strongly disagree
    Team members do not produce quality outputs without close supervision I disagree with this

    I agree with the other listed

  186. Quality should prioritize the customer’s needs. Agreed

    Quality is an internal focus. Agreed

    Quality should be considered from the project’s inception. Agreed

    The execution phase of a project is crucial for achieving quality goals. Disagreed

    Quality issues should be openly discussed to identify corrective actions. Agreed

    Quality problems should be concealed from customers and possibly managers. Disagreed

    Individuals are enthusiastic about producing high-quality outcomes. Disagreed

    Team members do not produce quality outputs without close supervision. Agreed

  187. 1. Quality should prioritize the customer’s needs. Agreed
    2. Quality is an internal focus. Disagree
    3. Quality should be considered from the project’s inception. Agreed
    4. The execution phase of a project is crucial for achieving quality goals. Agreed
    5. Quality issues should be openly discussed to identify corrective actions. Agreed
    6. Quality problems should be concealed from customers and possibly managers. Disagree
    7. Individuals are enthusiastic about producing high-quality outcomes. Agreed
    8. Team members do not produce quality outputs without close supervision. Disagree

  188. I believe quality should be customer-centered which must align with customers’ expectations.

    Quality refers to the degree of excellence or superiority of something, often about its intended purpose or function. It is a measure of how well something meets its specifications or requirements, and how well it satisfies the needs and expectations of its users or stakeholders.

    Quality can be subjective and can vary depending on the context, the perspective, and the criteria used to evaluate it. However, some common factors that are often associated with high quality include reliability, durability, efficiency, effectiveness, safety, usability, functionality, and aesthetics.

  189. Having a customer-focused, transparent, and collaborative approach to quality, integrated throughout the project lifecycle, is essential for achieving successful outcomes in my own opinion. Therefore, I strongly agree with the statements emphasizing a customer-centric approach to quality. Quality should indeed be focused on customized needs, and considering quality from the beginning of the project is pivotal for success. Customer satisfaction is paramount, and aligning the project’s quality objectives with the specific needs and expectations of the end-users is very important.

    While the execution phase is critical, achieving quality targets is a holistic process that cuts across the entire project lifecycle. Quality considerations should be integrated into planning, execution, monitoring, and closing phases.
    I also would agree to openly discussing quality issues to find corrective actions is a fundamental practice in effective project management. Transparency and collaboration are key to addressing challenges promptly and ensuring continuous improvement.
    I disagree with the notion that quality problems should be hidden from customers and possibly also managers. Transparency is essential for building trust with stakeholders. Concealing quality issues can lead to more significant problems later and erode trust within the team and with clients. I also disagree with the statement that team members do not produce quality outputs without close supervision. A culture of accountability and empowerment, coupled with proper training and support, can foster a team’s commitment to delivering high-quality work. It’s important to trust and empower team members to take ownership of their tasks.

  190. Below are my takes on the discussion:

    Quality should prioritize the customer’s needs. Strongly agree, customers needs should always be prioritized.
    Quality is an internal focus. Slightly agreed.
    Quality should be considered from the project’s inception. Strongly agreed
    The execution phase of a project is crucial for achieving quality goals. Strongly agreed
    Quality issues should be openly discussed to identify corrective actions. Strongly agreed most especially among the stakeholders involved.
    Quality problems should be concealed from customers and possibly managers. Strongly disagreed.
    Individuals are enthusiastic about producing high-quality outcomes. Strongly agreed.
    Team members do not produce quality outputs without close supervision. Slightly agreed.

  191. I agree to the following:
    Quality should prioritize the customer’s needs.
    Quality is an internal focus.
    Quality should be considered from the project’s inception.
    The execution phase of a project is crucial for achieving quality goals.
    Quality issues should be openly discussed to identify corrective actions.
    Individuals are enthusiastic about producing high-quality outcomes.

  192. 1. Quality should prioritize the customer’s needs. strongly agree, this means the customer/client is been considered by ensuring they get value for their money.

    2. Quality is an internal focus. Disagree, this is because Quality of a project speaks more about a company or brand externally.

    3. Quality should be considered from the project’s inception. Strongly agree, it is important that Quality becomes d key word during the inception stage as this makes all professionals involved in the project to always pay ket attention to details to ensure the desired quality is met.

    4. The execution phase of a project is crucial for achieving quality goals. Strongly agree, the execution stage is what bring about the quality that was talked about during the inception stage.

    5. Quality issues should be openly discussed to identify corrective actions. Strongly agree, this helps everyone involved in the project to pay more attention to details

    6. Quality problems should be concealed from customers and possibly managers. Strongly disagree, this jeopardizes the company’s mission in ensuring customers satisfaction is met.

    7. Individuals are enthusiastic about producing high-quality outcomes. Agree, the satisfaction of every professional involved in a project is that they ensured the project meets its desired goal and objective.

    8. Team members do not produce quality outputs without close supervision. Agree, this is because most times team members look at ways to cut cost without putting into consideration the quality , so if proper supervision is not done, it will affect the quality .

  193. Team 3
    What is quality [PM Course discussion]

    1. Quality should prioritize the customer’s needs. Agreed. This gives the customers the value for their projects

    2. Quality is an internal focus. Disagreed. Beyond internal, quality exhibits the worth of a project

    3. Quality should be considered from the project’s inception. Agreed. This will give adequate and proper cost for the worth of the project.

    4. The execution phase of a project is crucial for achieving quality goals. Agreed. This is actually proper assessment of the project.

    5. Quality issues should be openly discussed to identify corrective actions. Agreed. This is to both the client and team members along in the project.

    6. Quality problems should be concealed from customers and possibly managers. Disagreed. Quality is business of all partners in the project.

    7. Individuals are enthusiastic about producing high-quality outcomes. Disagreed. In a project, individuals are always interested in project delivery within specified time at a minimal cost.

    8. Team members do not produce quality outputs without close supervision. Agreed. They always factor cost into quality which if not properly supervised quality output will reduce.

  194. Quality is a critical aspect of any endeavor, as it directly influences customer satisfaction, the success of projects, and the overall reputation of individuals and organizations. Prioritizing the customer’s needs, considering quality from project inception, and maintaining transparency about quality issues are essential practices. Quality is not solely an internal focus; it extends to meeting external requirements and exceeding customer expectations. Ultimately, the commitment to delivering high-quality outcomes, both individually and as a team, is crucial for long-term success and positive relationships with stakeholders.

  195. Quality is essential for every project. Yes Quality should prioritize customer’s needs as they are at the receiving end. And for the sake if recommendation and future reference, quality must be prioritized.
    Secondly, quality should be considered from the beginning of the project . Quality issues should also be discussed openly to the team so as to find corrective actions and not in the secret.

  196. Quality should be considered from the project’s inception because this will help with the output and final outcomes.
    The execution phase of a project is most crucial for achieving quality goals and should be a priority in project planning to bring about good quality fit for the project.
    Transparency should be the paramount for a project and quality issues should be openly discussed to identify corrective actions to help move forward in gaining trust and project quality.
    Hiding issues will prevent trust and bring about poor quality of project and issues of conflicts might arise when the lies is discovered. Problems should be discussed openly and shared amongst all team members including sponsors and stakeholders where necessary so to be able to tackle the issue early and quickly to prevent any more damages.
    Individuals are enthusiastic about producing high-quality outcomes especially in new project and should be encouraged and supported so to be able to deliver s expected, comfortable environment and open space area can help individual to deliver better within the team.
    Team members can produce quality outputs without close supervision if given the right support and encouragement. Project manager should work with team members in providing the appropriate setting for all and room to safeguard them can help team members produce under less supervision or none.

  197. In projects management quality should be prioritize on stakeholders needs, because before embarking on the project there are spectacular objectives the quality tends to achieve. The project manager is working on a project because it wants to serve a purpose so in this sense project quality should be centered on the customers or stakeholders need.

    Kazeem

  198. Quality in project management refers to the degree to which a project meets the requirements and expectations of stakeholders. It involves ensuring that the project deliverables and outcomes are of high quality and meet the defined standards. Quality management in project management includes processes, techniques, and tools to plan, control, and assure the quality of project deliverables. It focuses on identifying and managing quality requirements, performing quality assurance activities, and continuously improving the project processes to enhance overall quality.

  199. The iron triangle, also known as the project management triangle, consists of three elements: scope, time, and cost. While these elements are crucial for project success, there are circumstances where considering additional success criteria becomes important. Here are a few such circumstances:
    1.Quality: Sometimes, the quality of the deliverables or the final product is of utmost importance. In such cases, success criteria related to quality standards, customer satisfaction, or meeting specific performance metrics need to be considered.
    2.Stakeholder satisfaction: Projects often involve multiple stakeholders with varying interests and expectations. Considering success criteria related to stakeholder satisfaction, such as meeting their needs, addressing their concerns, or achieving their desired outcomes, becomes important.
    3.Innovation and creativity: In certain projects, the focus may be on fostering innovation, creativity, or developing new solutions. Success criteria related to generating novel ideas, implementing unique approaches, or achieving breakthrough results should be considered.
    4.Risk management: Projects that involve high levels of uncertainty or complexity require success criteria related to risk management. This may include criteria such as identifying and mitigating risks, ensuring project resilience, or achieving a certain level of risk reduction.
    5.Sustainability and environmental impact: In today’s world, considering success criteria related to sustainability and environmental impact is crucial. Projects should aim to minimize their ecological footprint, adhere to environmental regulations, or achieve specific sustainability goals.
    6.Social impact: Some projects have a significant social impact, such as community development initiatives or humanitarian projects. Success criteria related to social welfare, community engagement, or positive societal change should be considered.
    7.Organizational objectives: Projects are often undertaken to achieve specific organizational objectives, such as improving efficiency, enhancing competitiveness, or expanding market share. Success criteria aligned with these objectives, such as achieving specific financial targets or gaining a competitive advantage, need to be considered.
    In summary, while the iron triangle elements are essential, considering additional success criteria is important in circumstances where factors like quality, stakeholder satisfaction, innovation, risk management, sustainability, social impact, or organizational objectives play a significant role in project success.

  200. 1. Quality should prioritize customers needs. Agree
    2. Quality is an internal focus. Disagree.
    3. Quality should be considered from the inception of the project. Agree
    4. The execution phase of a project is crucial for achieving quality goals. Agree
    5. Quality issues should be openly discussed to identify corrective action. Disagree
    6. Quality problems should be concealed from customers and possibly manager. Disagree
    7. Individuals are enthusiastic about producing high-quality outcomes. Agree
    8. Team members do not produce quality outputs without close supervision. Disagree

    1. Quality should be priorities and should be considered when managing or considering a project
      Quality should focus on Customers needs because they’re at the receiving end and it should be priorities and also quality should be considered at the inception of the project to make it more appealing, standard and genuine which will help team members to produce quality projects

  201. Quality is essential for every project.Yes Quality should prioritize customer’s needs as they are at the receiving end.
    Quality should be ensured at the Inception phase of a project to make project more standard and authentic as this will enhance team members to produce Quality outputs

  202. The word quality should be prioritized when managing a project.
    I agree that quality should be focused on the customer’s need: the desire and the satisfaction of your customer must be your major concern as a project manager. And for the sake if recommendation and future reference, qualith must be prioritized.
    Secondly, quality should be considered from the beginning of the project . Quality issues should also be discussed openly to the team so as to find corrective actions and not in the secret.
    Also, team members do mit produce quality outputs without close supervisor. You must be able to supervise your team well in order to get a good output on the project

  203. Understanding the cost of quality is a complex task. Quality should prioritise customers needs. This is because with proper measure of planning put in place at the initial stage of the project will determine the output or outcome to be delivered to the customers. Proper planning in an investment and strategizing with best expertise will give customers satisfaction and this will guarantee a high level of value of income incurred in future because of the good services offered. In order to achieve this good quality services at the end result, there should be a an open discussion on quality issues to identify corrective actions and with continuous monitoring and close supervision from inception, it will create room for improvement as individuals are enthusiastic about producing high quality outcomes. To be top and exceptional in business, quality problems should be cancelled from customer and possibly the managers, this will give a good review of the company or service. Team members must come together in agreement in terms of purpose, visions and set goals.

  204. My view on quality should prioritize customers needs
    The ultimate objective for any business is to make money. If you have a product that people will buy, then you’ve got a business. However, the businesses that make the most don’t focus on the profits alone. They also consider the quality of the products and services they offer because they know how important it is to their customers.
    I also agree that Quality should be considered from the project’s inception because,there is a lot of value in having quality mindset even during the inception of a Project.

    Typically, in Agile, the primary purpose of the inception phase is to do just enough work to get the delivery team going in the right direction and get the stakeholders buy in. Having a role part of this phase will be helpful in defining the overall Quality strategy of the Project.
    The execution phase of a project is crucial for achieving quality goals. It requires careful project planning and management to ensure all tasks are completed on time, within budget, and with quality standards maintained throughout.
    Finally Team members do not produce quality outputs without close supervision. That’s not entirely true because, Some employee work independently with little or no supervision and they still carry their work efficiently well.

  205. 1. Quality should prioritize the customer’s needs… I agree.
    The customer’s needs should be a top priority in any project.

    2. Quality is an internal focus.. I disagree.
    There should be provision for external inclusion. It should not be solely focused internally.

    3.Quality should be considered from the project’s inception… I agree.
    This is because the desired outcome of the project depends on the quality.

    4.The execution phase of a project is crucial for achieving quality goals.. I agree

    5.Quality issues should be openly discussed to identify corrective actions…I agree.
    Most especially with project team members and find possible solutions.

    6.Quality problems should be concealed from customers and possibly managers… I agree.
    When shared with customers, they will loose the trust in the organization and possibly with managers to avoid seeing you as incompetent.

    7.Individuals are enthusiastic about producing high-quality outcomes.. I agree.
    This is evident when they are not being micromanaged.

    8.Team members do not produce quality outputs without close supervision.. I disagree.
    For you to have created a tem, it means you believe in what they can do. When you hire people to do the job, allow them deliver.

  206. Quality should prioritize the customer’s needs.
    The above statement is true as the customer is also a stakeholder and his needs are critical and should be of good quality.
    Quality should be considered from the project’s inception; this is very critical to any project as quality is considered from the inception of a project till delivery of the project. It’s an end-to-end priority for all projects.
    Not just the execution phase of a project is crucial for achieving quality goals, but other stages as Project Initiation.
    Project Planning.
    Project Monitoring and Controlling.
    Project Closing.
    Quality issues should be openly discussed to identify corrective actions. This statement is true as discussing them creates room for improvement as actions will be put in place not just to correct the issue but to avoid a repeat.
    Quality problems should be concealed from customers and possibly managers. If this is done then issues will never be addressed, and improvements won’t occur.
    Individuals are enthusiastic about producing high-quality outcomes,this is the mind set fora good project team.

  207. As a project manager, these are my reflections on statements about quality:
    1. Customer Focus: I agree that quality should align with customer needs.
    2. Internal vs. External: I disagree that quality should solely focus internally; external alignment is crucial.
    3. Early Consideration: I agree that quality should be considered from the project’s start.
    4. Critical Phase: I disagree that execution is the sole critical phase; a holistic approach is needed.
    5. Open Discussion: I agree that openly discussing quality issues is essential for corrective actions.
    6. Transparency: I strongly disagree that quality problems should be hidden; transparency builds trust.
    7. Motivation for Quality: This depends on culture; positive work environments foster a keenness for quality.
    8. Supervision Dependency: I disagree that close supervision is always necessary; trust and training matter. There comes a time when subordinates work with little or no supervision without compromising quality.

  208. I strongly agree that quality should priotize the customer’s needs. The customer is king and the reason for being in business therefore , quality should be priotized around the customer’s needs.
    I also agree that quality should be considered from the project inception. Quality can only reflect in the output if it is injected into the entire process from the very beginning.

    I agree that the execution phase of a project is crucial for achieving quality goals. Execution is the starting point of a project and the effective plannings and take off strategies determine the achievement of its quality goals.

    Finally, quality issues should be openly discussed to identify corrective actions. Quality should be an everywhere and everybody discussion so that everyone keeps abreast of the product expectation that it should be nothing short of the agreed specification and if anything different results, it is easily noticed by anybody and immediate corrective measure is taken to ensure quality delivery throughout.

    On the way round, I wont agree with the followings.
    – That quality is an internal focus. Quality is more than an internal focus. It is an external focus as well.
    Quality problems should be concealed from customers and possibly managers. This is a way of compromising quality and it is not in favour of the organization over time.
    Individuals are enthusiastic about producing high quality outcomes. This generalization for everybody and so cannot be said to be true.
    Team members do not produce quality outputs without close supervision. This statement might be true in part but not entirely. Some employee work with little or no supervision and their delivery is tested and trusted anytime.

  209. I agree that quality should prioritize the customer’s needs as it should be centred on the customer’s expectations or requirements that should be met.

    I disagree with quality been an internal focus only, as all hands must be on deck to ensure the quality of the project, that is, both the internal and external focus are crucial to the project’s quality.

    I agree that quality should be considered from the project’s inception. In essence from the starting point or early stage of a project plan, quality should be considered.

    The execution phase of a project is crucial for achieving quality goals. I agree with this because the execution phase is paramount to its quality as its quality is paramount to achieving project objectives.

    Quality issues should be openly discussed to identify corrective actions. This ensures transparency and good flow of communication. Discussing quality helps identifying challenges and proferring solutions to these challenges.

    Quality problems should be concealed from customers and possibly managers. I disagree with this because stakeholders and customers ought to be engaged in the execution process of the project and bringing to their notice, possible quality problems, as this builds trust and enhances transparency, assurance and accountability.

    Individuals are enthusiastic about producing high-quality outcomes. I agree to this since it’s a personal goal of each team members to produce high quality outcomes, this is seen as a project success.

    Team members do not produce quality outputs without close supervision. Close supervisor should be to an extent. Team members should be given the space and autonomy to do what they do best
    Unlimited close supervision does not give room for the full exploration of team member’s skills and knowledge to the fullest, thereby obstructing sufficient evaluation and assessment of team members’ performance against expectations, or an explicit or implicit set of standards.

  210. Sunday Nathaniel Ngwamah,
    Cohort 12, team 10

    I agree with the following statements:
    “Quality should prioritize the customer’s need”, “Quality should be considered from the project’s inception”, “The execution phase of a project is crucial for achieving quality goals”, “Team members do not produce quality outputs without close supervision.”

    The essence of a project or product is to serve a need. Apart from the longevity and usefulness of a project, the user or beneficiary should determine what a quality is.

    For the final output quality of a project to come out as expected too, it has to be defined from the inception and kept in view while it is being pursued throughout all phases of the project.

    Execution is equally as important in the project as the conception phase, and therefore the project manager needs to be diligent throughout the execution phase to ensure final quality.

    Finally, team members need to be led, monitored, reminded and motivated towards quality production for it to be realised.

  211. Here are my reactions to the quality concept prompts:

    1. Quality should prioritize the customer’s needs. Agreed with, because the customer’s needs are one determinant of quality service or product. I agree with this.
    2. Quality is an internal focus: I disagree because all the stakeholders (both internal and external) are involved in assuring quality through different mechanisms. For example, from customers’ feedback, quality is enhanced.
    3. Quality should be considered from the project’s inception: Indeed, quality assurance is planned (set standards and expectations), monitored, and evaluated. During a project’s inception, quality is one of the items to focus on early.
    4. The execution phase of a project is crucial for achieving quality goals: Agreed with this because the plan made should be consistent even in the execution. The standards should be complied with during the execution to match effectiveness and efficiency.
    5. Quality issues should be openly discussed to identify corrective actions: Yes, especially in a team everyone is concerned, so the project manager should ensure transparency in all stages of the project quality assurance.
    6. Quality problems should be concealed from customers and possibly managers: This is not accurate because all the stakeholders should be informed on the quality plan, implementation, and outcomes for decision-making. Managers should access the report and other relevant documentation with evidence. Customers should be allowed to provide feedback and from this, improvement is possible.
    7. Individuals are enthusiastic about producing high-quality outcomes: This is conditional to the organizational culture and project situation. If the staffing is friendly, motivation is practical, resources are readily available, quality is well planned and has been made a priority, indeed individuals are committed and excited to assure high-quality throughout each step of the project.
    8.Team members do not produce quality outputs without close supervision: This depends on the organizational culture and work environment (safeguarding). For instance, when the staffing is considerate, the staff are informed and motivated, resources are supplied, quality is well planned and has been made a priority (clear expectations), training is provided, etc indeed individuals are committed and excited to harness high-quality outcomes with less supervision. Close supoervsion might be interpreted as distrust which is an indicator of micromanagement and this ultimately means less quality.

    Quality is a factor to underscore for project to achieve its goal.

  212. I agree with both definitions because characteristics of a product to meet customer quality is same as outputs or service conformed with requirements. To achieve customer quality or outputs conformed with requirements , quality should be applied at all level to meet quality targets.

    Quality should prioritize the customer’s needs. quality target
    Quality is an internal focus. both internal an external focus.
    Quality should be considered from the project’s inception. right from the concept.
    The execution phase of a project is crucial for achieving quality goals. not only the execution phase but all phases of a project are crucial to achieve quality goals.
    Quality issues should be openly discussed to identify corrective actions. honest and opened discussion will not only identify corrective actions but would improve the quality of the outputs.
    Quality problems should be concealed from customers and possibly managers. not all problems should be discuss with stakeholders as their feedback would definitely help us improve the quality.
    Individuals are enthusiastic about producing high-quality outcomes.
    Team members do not produce quality outputs without close supervision. not all the time because a skillful team sometimes does not require micromanagement

  213. Cohort 12-Team 2

    * Quality should prioritize the customer’s needs – I Agree
    * Quality is an internal focus – I Disagree
    * Quality should be considered from the project’s inception – I Agree
    * The execution phase of a project is crucial for achieving quality goals – I Agree
    * Quality issues should be openly discussed to identify corrective actions – I Agree
    * Quality problems should be concealed from customers and possibly managers – I Disagree
    * Individuals are enthusiastic about producing high-quality outcomes – I Agree
    * Team members do not produce quality outputs without close supervision – I Disagree

  214. I agree with the notion that quality should be considered from the project inception..
    This is so because , from the beginning of the project, all team players involved , from the sponsor of the project down to the various teams involved in carrying out the project needs to be on the same page.tbey have to spell out the terms on the expectations of the project.
    A sponsor wants to minimize cost thereby releasing minimal funds that will affect the execution of the project as well as undermining the quality of the project puts the project managers and his or her team at risk .which may lead to the revocation of licence and government legislations. Bearing in mind that all projects have specified laid down procedures and standard to be followed.

  215. From the above statements about quality, I agreed with all except no. 6 which says that quality problems should be concealed from customers and possibly managers. This is not correct because it can tarnish the image of the company.

    Quality is bringing out the best of the company’s goods or services for customers’ consumption bearing in mind the organization’s image and standard.

    Making the customers’ needs and expectation a priority is key to quality delivery. From the inception of the project, the project manager must have quality at the back of his mind because of the organization’s image. Having this at the back of his mind should prompt him into ensuring that the team members are encouraged, closely supervised to execute a quality project that will produce quality and desired outcome that will satisfy the customer’s needs.

  216. Quality means delivering outcomes that meet or exceed predefined standards and stakeholder expectations. It involves ensuring that processes, products, and deliverables align with specified requirements, demonstrating reliability, durability, and effectiveness. Quality management encompasses rigorous planning, continuous monitoring, and proactive risk mitigation to uphold high standards throughout the project lifecycle. Ultimately, achieving quality in project management leads to successful outcomes and stakeholder satisfaction.

  217. Quality should prioritize the customer’s needs:
    Agree: Prioritizing the customer’s needs ensures that the final product or service aligns with what the customer values, leading to higher satisfaction and success.

    Quality is an internal focus:
    Disagree: While internal processes are essential, the ultimate measure of quality is often external – meeting or exceeding customer expectations.

    Quality should be considered from the project’s inception:
    Agree: Considering quality from the beginning helps in setting the right standards, identifying potential issues early, and preventing costly rework.

    The execution phase of a project is crucial for achieving quality goals:
    Agree: Execution is where plans are put into action, and the quality of execution significantly impacts the final outcome.

    Quality issues should be openly discussed to identify corrective actions:
    Agree: Open discussion is vital for continuous improvement. Identifying and addressing quality issues openly helps in finding effective solutions.

    Quality problems should be concealed from customers and possibly managers:
    Disagree: Transparency is crucial. Concealing quality problems can lead to trust issues, and it’s better to address issues openly for effective resolution.

    Individuals are enthusiastic about producing high-quality outcomes:
    Agree: Enthusiasm and commitment to quality are often key drivers for achieving high standards in outcomes.

    Team members do not produce quality outputs without close supervision:
    Disagree: While supervision can be important, a well-motivated and trained team can produce quality outputs independently. Trust and empowerment are essential for fostering a quality-driven culture.

  218. Quality entails seeing customer’s needs as priority and working to ensure deliverables are achieved according to customer’s expectations.
    The project manager has a role in driving home customer’s expectations by constantcommunication and monitoring of the various teams tasks.

    Quality challenges shouldn’t be concealed from the customers and managers. They should be carried along from the beginning to the end.

    Issues if any should be openly discussed so that actionable insights can be generated and implemented.

  219. I agree with the statements above except

    Quality problems should be concealed from customers and possibly managers.

    Individuals are enthusiastic about producing high-quality outcomes.

    Team members do not produce quality outputs without close supervision.

    Often times, individuals in third world countries work mainly to provide or fend for their needs, most employees are not very enthusiastic about their work hence the need for close supervision to produce quality products.

  220. I agree with this statement…
    Quality should focused on customers need….
    Why do I agree with the above statement.
    It’s because the end users of product which we referred to as the final consumers needs to be treated well in the sense that, they deserve a better or quality products so that they can make use of that product for some years…
    For instance industrial machine needs a quality bearing for it to work well but when you buy less quality one, your plant or manufacturing company is liable to break down and it’s will affect your business.
    Above scenario is why I agree with the initial statement which is ” quality should focused on customers need”…

  221. Quality should be considered from the inception of the project and should be openly discussed to identify corrective actions. Quality can prioritize the customer’s need if the customer values quality over cost.

  222. Micah Chijioke Madu
    Project Management
    Cohort 12
    Team 6

    I agree with the following statements about quality given the stated reasons:

    1. Quality should be focused on the customer’s needs.
    2. Quality should be considered from the beginning of the project.
    3. Quality issues should be discussed openly to find corrective actions.
    4. Team members do not produce quality outputs without close supervision.

    BRIEF EXPLANATIONS
    1. Quality should be focused on the customers’ needs.
    The project scope is usually provided by the project organizers and in some cases, sponsors. Within this project scope is contained the intended or desired outcome. This means that there is a predetermined expectation of particular project quality required from the Project Manager. It therefore becomes paramount to the Project Manager that the project deliverables are of expected quality otherwise, they become useless to Organizers, Sponsor(s), or end-users.

    2. Quality should be considered from the beginning of the project.
    Success is intended at the very inception of any project and as such should be given due attention from the very beginning. Roles and responsibilities within the team should be allocated bearing areas of experience and expertise in mind. This is done in order to ensure quality delivery by team members which in turn affects general output.

    3. Quality issues should be discussed openly to find corrective actions.
    A more open discussion of project concerns puts challenges in better perspective for all team members. It gives the opportunity for the team to brainstorm on the situation at hand and agree on the most probable solution to situation. Such issues could better be discussed in smaller meetings with stakeholders, disclosing the situation as well as the solution arrived at by the team. This helps to diffuse the tension that otherwise would exist at a general meeting were stakeholders not pre-intimated of the issue.

    4. Team members do not produce quality outputs without close supervision.
    I judge the above to be correct because it is usually the case that project team members are usually focused on getting the work done on time and within budget, giving less attention to quality. This then makes it a matter of concern to the Project Manager, requiring him to ensure required quality delivery through targeted supervision of team activity all through the lifecycle of the project.

  223. In any project or production, the need of customers should be considered when aiming for quality, before the commencement of any project or production, quality should be priotized. Quality issues should be openly discussed for corrective measures and should never be hidden from customer. When quality issues are concealed from the customers, it’ll prevent customers from trusting the producer/manager.

  224. Project quality management is the process of continually measuring the quality of all activities and taking corrective action until the team achieves the desired quality.
    Quality management processes help to: Control the cost of a project. Establish standards to aim for. Determine steps to achieve standards

  225. I go with the third point that quality must be considered from the inception of the project as it gives the project a more genuine and solid structure,gives room for more projects setup and referrals.

  226. Quality should be focused on the customers need -AGREE
    Quality is focused internally -DISAGREE
    Quality should be considered from the beginning of the project-DISAGREE
    The execution phase of a project is the most critical to achieve quality targets-DISAGREE
    Quality issues should be discussed openly to find corrective actions,-AGREE
    Quality problems she be hidden from customers and possibly also managers-DISAGREE
    People are keen on producing quality output-DISAGREE
    Team members do not produce quality outputs without close supervision-DISAGREE

  227. Discussing quality openly is essential to identify and fix issues. Open discussions help understand the needs of the people in your environment, creating room for detailed insights into your product and improvement opportunities. It’s crucial to align quality with customer preferences. Determining product quality early in production enables the team to focus on specific areas for improvement. In my opinion, quality should be a consideration in every project phase, and open discussions about it are crucial

  228. Ensuring quality project output begins with a proactive approach, integrating quality considerations from project inception. By aligning project objectives with customer needs, the project management team fosters a client-centric focus, enhancing overall satisfaction. The execution phase assumes pivotal importance, demanding meticulous attention to detail and adherence to quality targets. Emphasizing that quality is achievable through effective collaboration and skillful management, the team underscores that people play a central role in delivering successful projects. Through a holistic commitment to quality, encompassing planning, customer alignment, meticulous execution, and skilled collaboration, the project management team ensures the delivery of high-caliber projects that meet or exceed expectations.

  229. 1) Quality should prioritize the customer’s needs – Agree
    2) Quality is an internal focus – Disagree
    3) Quality should be considered from the project’s inception – Agree
    4) The execution phase of a project is crucial for achieving quality goals – Agree
    5) Quality issues should be openly discussed to identify corrective actions – Agree
    6) Quality problems should be concealed from customers and possibly managers – Disagree
    7) Individuals are enthusiastic about producing high-quality outcomes – Agree
    8) Team members do not produce quality outputs without close supervision – Disagree

  230. Quality should prioritize the customer’s needs. – AGREE
    2. Quality is an internal focus. -DISAGREE
    3. Quality should be considered from the project’s inception. – AGREE
    4. The execution phase of a project is crucial for achieving quality goals. -AGREE
    5. Quality issues should be openly discussed to identify corrective actions. – AGREE
    6. Quality problems should be concealed from customers and possibly managers. – AGREE
    7. Individuals are enthusiastic about producing high-quality outcomes. – AGREE
    8. Team members do not produce quality outputs without close supervision. -DISAGREE

  231. 1. Quality should prioritize the customer’s needs. – AGREE
    2. Quality is an internal focus. -DISAGREE
    3. Quality should be considered from the project’s inception. – AGREE
    4. The execution phase of a project is crucial for achieving quality goals. -AGREE
    5. Quality issues should be openly discussed to identify corrective actions. – AGREE
    6. Quality problems should be concealed from customers and possibly managers. – DISAGREE
    7. Individuals are enthusiastic about producing high-quality outcomes. – AGREE
    8. Team members do not produce quality outputs without close supervision. -DISAGREE

  232. 1. Quality should prioritize the customer’s needs. – AGREE
    2. Quality is an internal focus. -DISAGREE
    3. Quality should be considered from the project’s inception. – AGREE
    4. The execution phase of a project is crucial for achieving quality goals. -AGREE
    5. Quality issues should be openly discussed to identify corrective actions. – AGREE
    6. Quality problems should be concealed from customers and possibly managers. – DISAGREE
    7. Individuals are enthusiastic about producing high-quality outcomes. – AGREE
    8. Team members do not produce quality outputs without close supervision. -DISAGREE

  233. 1) Quality should prioritize the customer’s needs.
    Agreed: Meeting or exceeding customer expectations is often used to define quality. Prioritizing customer needs ensures that the final product or service is in line with market expectations.

    Quality is an internal focus.
    2) Disagree: While there are internal processes and standards in place to ensure quality, the ultimate measure of quality is often how well the product or service meets external standards and customer expectations. Internal processes are a means of achieving external quality.

    3) Quality should be considered from the project’s inception.
    Agreed: Considering quality from the start helps to lay the groundwork for successful project outcomes. Early planning and quality control can help to avoid problems later on.

    4) The execution phase of a project is crucial for achieving quality goals.
    Agreed: The execution phase is where plans are put into action. It is critical to ensure that the product or service is developed or delivered per the quality standards specified.

    5) Quality issues should be openly discussed to identify corrective actions.
    Agreed: Open communication about quality issues is critical for ongoing improvement. Identifying problems and discussing corrective actions aids in the prevention of future problems.

    6) Quality problems should be concealed from customers and possibly managers.
    Disagree: Transparency is essential for sustaining trust. Hiding quality issues can lead to more serious problems later on. Open communication about difficulties is critical for developing long-term relationships.

    7) Individuals are enthusiastic about producing high-quality outcomes.
    Agree: Generally, people who are passionate about their work are more likely to strive for high-quality results. Enthusiasm and commitment both contribute to a positive quality culture.

    8) Team members do not produce quality output without close supervision.
    Disagree: While supervision is important, a culture of accountability and responsibility can lead to team members producing quality outputs on their own. Trusting and empowering team members can improve the quality of their work.

    Summary I agree with 1,3,4,5,7 and disagree with 2,6 and 8.
    To achieve and maintain high-quality outcomes in projects and products, it is essential to adopt a customer-centric approach, consider quality early on, maintain transparency in communication regarding issues, and foster enthusiasm and accountability within teams.

  234. 1. Quality should prioritize the customer’s needs: End users should be considered in project because if you fail to give quality in your outputs they may stop patronizing and the company revenue will be dropping and that will stop the company not achieving there goals.

    Quality is an internal focus. Quality should be proiritise as an internal behaviour, as a project manager quality of products should be an internal and primary focus for deliverables

    Quality should be considered from the project’s inception. Yes, if a project manager compromise in redering quality in a project process the output or the end result will be affected.

    The execution phase of a project is crucial for achieving quality goals. Agreed

    Quality issues should be openly discussed to identify corrective actions. Yes, all requirement should be discussed and put into consideration openly within the team members to achieve quality goals because the output is not coming from an individual but a collective effort.

    Quality problems should be concealed from customers and possibly managers. Quality problems cannot be kept forever its better its solved soon as detected

    Individuals are enthusiastic about producing high-quality outcomes. Yes

    Team members do not produce quality outputs without close supervision. I disagree, The outcome of all project start from the quality of leadership, product, cost and time the project manager invested in the project, when you have or select a good team with there skills with good human relationship they will surely produce quality because the end result is also there happiness.

  235. 1)Quality should be focused on the customer’s need- I disagree as quality should be a standard of the organization and not a requirement for the customers needs
    2)Quality is focused internally- i agree with this statement
    3)Quality should be considered from the beginning of the project- i agree with this statement.
    4)The execution phase of a project is the most critical to achieve quality targets- i disagree, i believe the planning stage is the most critical to achieving quality target
    5)Quality issues should be discussed openly to find corrective actions.- i agree
    6)Quality problems should be hidden from customers and possibly also managers- from customers yes but from managers no.
    7)People are keen on producing quality outputs.- i disagree with this statement
    8)Team members do not produce quality outputs without close supervision.- this is totally dependent on the head of that team

  236. As a project manager, I, strongly agree with the following thoughts on quality in project management.

    Quality should prioritize the customers’ needs, knowing your customers’ needs and wants and aiming to get quality results should be a top priority.

    Considering quality as an internal focus here should be to the customers’ advantage if only the stakeholders and the team required to get the project completed has the customers’ needs in mind.
    Quality should be considered from the project’s inception. Knowing all what it entails at the beginning of the project will help in getting the best team, materials, and skills to get started.
    Quality problems should be addressed immediately to the managers and even customers to know the way forward

  237. The concept of quality can be multifaceted and is often approached from different perspectives. The definitions provided suggest that quality involves meeting the requirements of buyers or customers, reflecting the idea of “fitness for use” and the degree of conformance to requirements. Let’s reflect on the statements about quality:

    Quality should be focused on the customer’s needs.

    This statement aligns with the customer-centric definition of quality. Meeting customer requirements and expectations is a fundamental aspect of ensuring the quality of a product or service.
    Quality is focused internally.

    This statement contrasts with the customer-focused approach. While internal processes are crucial for achieving quality, it’s essential that these processes are designed and executed with the end goal of meeting customer needs.
    Quality should be considered from the beginning of the project.

    The concept of building quality into a project from the start is consistent with best practices. Early consideration of quality can prevent issues downstream and ensure that customer requirements are integral to the project’s objectives.
    The execution phase of a project is the most critical to achieve quality targets.

    While the execution phase is undoubtedly crucial, considering quality only during this phase might lead to overlooking critical aspects that should be addressed earlier in the project life cycle.
    Quality issues should be discussed openly to find corrective actions.

    Open communication about quality issues is essential for continuous improvement. Addressing problems openly promotes a culture of transparency and learning from mistakes.
    Quality problems should be hidden from customers and possibly also managers.

    Hiding quality problems is generally not advisable, as it can lead to more significant issues in the long run. Transparent communication about challenges allows for timely corrective actions and builds trust with customers and stakeholders.
    People are keen on producing quality outputs.

    In general, individuals and teams strive to produce quality outputs, especially when they understand the importance of meeting customer needs and conforming to requirements.
    Team members do not produce quality outputs without close supervision.

    This statement may vary depending on the context and the level of expertise and empowerment within a team. Trust and empowerment can contribute to a more self-regulating and quality-conscious team.
    In the discussion, participants might share their experiences related to these statements, discussing practices that have worked well in ensuring quality and addressing challenges. Exploring how different organizations approach quality and sharing insights on fostering a quality-focused culture can also contribute to a rich discussion.

  238. Quality in project management refers to the degree to which a project meets the specified requirements, objectives, and customer expectations. It encompasses various aspects of the project, including the deliverables, processes, and overall performance.
    There are several key elements that contribute to achieving quality in project management:
    – Requirements management
    – Planning and documentation
    -Risk management
    – Quality control
    – Stakeholders Engagement
    – Continuous improvement

  239. Quality stands as the paramount criterion in any project, serving as a decisive factor in its success. Therefore, in project management, emphasizing quality from the project’s inception is crucial and should be a top priority.

    Open discussions about quality should be initiated early in the project to identify and implement necessary corrective actions. It’s evident that maintaining rigorous and transparent supervision over team members is essential to ensure the delivery of high-quality project outputs.

  240. As a project manager, I agree that;

    •Quality should be considered from the projects inception because if adequate plans and arrangements are not carried out at the beginning of a project, the project team might end up delivering and product that is not up to the client/stakeholders expectations.

    •Quality issues should be openly discussed to identity corrective actions. In the course of carrying out a project, the project manager, the project team and the clients should ensure that there is a constant flow of communication in order to avoid encountering errors and ensure that they deliver a product according to the client’s

  241. Qualityis the first creterial in any project and to determines the success of it. Hence, in project managements quality should be considered from the beginning of the projectas a high creterial of consideration.
    It should be discussed openly to identify corrective actions.
    It’s clear that strict and open supervision toward team members must be applied for the sake of project quality outputs.

  242. I believe that the quality of a product determines the success of it. Therefore, in project managements quality should be considered from the beginning of the project.
    It should be discussed openly to identify corrective actions.
    I equally agree that team members do not produce quality outputs without close supervision.

    1. Quality should be considering at the beginning of every project. While the idea of getting the job done and within the stipulated time is considered, quality is key to ensuring the success of the project and through the life span of it.

  243. As someone that works in the Data Management space, the quality of the data that is used within the organisation is one of the goals if not the goal of why we manage data or why data management has become a big thing within organisations. When working on data projects, the dimensions of data quality are considered from the start and this is imperative. While the project manager (the project manager will not necessary be called that within the organisation) may lead the charge, quality data that is fit for purpose is the responsibility of everyone in the organisation especially those involved with creating data.

  244. Let me first say that if there’s no quality in the idea of carrying out a task or making a produce, then there might be tendencies of having less or no good products to be sold.
    So I must say that before a team can successfully go ahead with a production then there must have been a quality check on what to produce, how to produce, when to produce and where to produce.

  245. Quality as the name implies and as Joseph Juran said fitness for use. Quality should focus on all the different concept as stated because it should prioritise the customers need who is the end user, it should be an internal process, and be considered from inception. Quality flows through all the listed areas and beyond because with quality works , comes quality service, which is also achieved through quality teams and quality of process and it leads to quality of life.

  246. I agree with all except;
    • Quality problems should be concealed from customers and possibly managers.
    REASON: As a project manager transparency of information is important. Clients and stakeholders feedbacks are essential for the success of the project.
    • Team members do not produce quality outputs without close supervision.
    REASON: All team members know the goal, scope and deadline of the project, which is why I believe they can produce quality output. An example is the iterative approach.

    1. I think quality should be discussed before the start of any project. It’s the quality of the PM’s work that will make the stakeholders consider him in the first place.

      1. Absolutely, considering quality from the project’s inception is crucial. Incorporating quality measures early helps prevent issues downstream, reduces rework, and ensures a more efficient development process. It contributes to overall project success and customer satisfaction.

  247. I agree with all said about quality as quality should be considered from the beginning of the project as the execution phase of a project is the most critical to achieve quality targets.
    Quality issues should be discussed openly to find corrective actions.
    Also, quality should go through the quality assurance officer and feedback receive from the client. to mention a few
    Thanks

  248. Time and cost management are key performance indicators for a project manager but quality management is the topmost indicator because it bothers on the integrity of the project manager and his company.It also defines the value of a company.

  249. Quality should be considered from the beginning of the project and through the life span of the project.
    So therefore, I strongly agree that:

    Quality should prioritize the customer’s needs.
    Quality is an internal focus.
    Quality should be considered from the project’s inception.
    The execution phase of a project is crucial for achieving quality goals.
    Quality issues should be openly discussed to identify corrective actions.

  250. In as much as there is need for quality, quality is attached to its realization

    1. Resource allocation
    2. Client’s demand
    3. Time frame of project delivery

  251. On my view,quality is related to excellence so:

    Quality should be considered from the beginning of the project.
    The execution phase of a project is the most critical to achieve quality targets.
    Quality issues should be discussed openly to find corrective actions.
    Team members do not produce quality outputs without close supervision.

  252. I will like to relate quality to excellence, which is the highest degree of quality. Quality is seen as a topmost important output or product that us given or sold out to a customer in other to delight and give satisfaction to the client or customers.

    1. The client sets the quality, but the PM vocalizes it and puts it on paper, so expectations are managed from the onset. The interplay between cost, time and quality is also key, as a reduction in any side of the triangle will affect the other sides.

  253. I think quality is considered the topmost of a project. It should be maintained so that all other points will be met automatically and anonymously.

  254. Quality should be focused on the customer’s needs.
    Quality should be considered from the beginning of the project.
    The execution phase of a project is the most critical to achieve quality targets.
    Quality issues should be discussed openly to find corrective actions.

  255. Quality should be considered from the beginning of the project. If this is maintained all the other points will be automatically met as every step of the project will be conducted in quality

  256. I agree with the following statements about quality:

    Quality should be focused on the customer’s needs.
    Quality should be considered from the beginning of the project.
    The execution phase of a project is the most critical to achieve quality targets.
    Quality issues should be discussed openly to find corrective actions.
    Team members do not produce quality outputs without close supervision.

  257. When we talk about quality, we’re referring to how good or excellent something is in terms of meeting expectations and standards. It’s all about the level of excellence or superiority in a product, service, or experience. So, it’s basically about how well something is made or performed and if there’s changes how often do we discuss to find solutions inorder to achieve the required level of quality needed

  258. Cohort 11 Team6
    I am in agreement that
    -Quality should be focused on the customer’s needs
    -It should also be considered from the beginning of the project.
    -Quality issues should be discussed openly to find corrective actions.
    -Team members do not produce quality outputs without close supervision.
    It is therefore important as a project manager to instill the urgency in your team.

  259. Quality should be the watch word at the beginning of every project. While the idea of getting the job done and within the stipulated time is considered, quality is key to ensuring the success of the project.

  260. Team members do not produce quality outputs without close supervision simply because they are focused on getting the work done within agreed timeline. Be that as it may, the required supervision of the inputs of each team member should be the project manager’s responsibility for the expected quality of outputs to be delivered in the end.

    1. As much as i strongly believe that clients have their opinion when it comes to the issue of quality, therefore, i believer even stronger that quality should be an major factor that serves as a motivation for the project. when quality becomes a trade mark of an institution or even individual project executors, the clients or customer will be relaxed in dealing with such entity.
      take for instance, the premium that people place on Apple products is as a result of details to unique qualities which they possess. and anyone can comfortably take an Apple phone and wont be bothered so mush as the theft of it despite the cost, becaue of its internal quality policies.
      quality for me goes beyond just the outcome or deliverables but it stands tall as a legacy when carefully built over the years.

    2. I agree with the opinion that quality should meet customers needs because customers are the major reasons why the producer took time and cost for production of goods and service.

      I am still of the opinion that project managers should invest quality time, resources, and energy in producing a project that will meet the clients taste.

      Every client has his own taste, and resource for the project will be allocated base on his taste, so this require the project manager to make good use of it in the production of a tasteful projects that meets the clients standards.

  261. At the beginning of each projects, quality should be emphasized and discussion about quality issues should be open

  262. It is important to always bear in mind the quality of a project every step of the way. This is why it’s not a one man shoe but a team is required to ensure that the best result or deliverables or output is derived at the end.
    Quality should prioritize the customers’ needs. It should be considered from the project’s inception till the final result is derived. This means Quality must be considered every step of the way. It should also be discussed to identify early corrective actions and implement them.
    Since individuals are enthusiastic about producing high quality outcomes there shouldn’t be quality problems at the end cos I believe that each step will be tested and verified to check and combact promptly any poor quality deliverables of the project.

  263. I agree to the following statements about quality
    *Quality should prioritize the customers needs because they are the reason why the project is carried out in the first place and their requirements is what would shape the project’s output.
    *Quality issues should be openly discussed to identify corrective actions. By discussing about quality issues, various team members can contribute which will enable them produce better results.

  264. Quality should be considered from the beginning of the project.
    Quality issues should be discussed openly to find corrective actions.

  265. prioritizing customer needs is paramount in ensuring project quality, as the standards and requirements set by customers shape the project outputs. Quality, inherently, demands an internal focus where all resources and processes are optimized to enhance project performance.

    While the execution stage plays a crucial role, it’s crucial to recognize that the foundation for quality is laid during the planning phase. By initially prioritizing quality, not only are project costs impacted, but the overall success of the project is also influenced significantly.

    Maintaining accountability and transparency is imperative in addressing quality issues. Open discussions with stakeholders, rather than concealing problems, facilitate prompt corrective actions to align the project with expected requirements.

    Despite the initial enthusiasm of team members, sustaining motivation throughout the project is a challenge. Project managers bear the responsibility of ensuring continuous motivation and commitment to delivering the expected project output.

    Supervision of team members is essential, supported by metrics that track their efforts towards achieving project objectives. This proactive approach ensures alignment with project goals and enhances overall project quality.

    1. I resonate with quality should be built from the beginning of a project to the end of a project through a standardized quality control system which will bring about quality assurance for optimum customer satisfaction and this will result to a legacy of goodwill for such an organization and the PMs involved.

  266. I agree that quality should focus on the customer’s needs because the customer sets the standards or requirements that they want the project outputs to meet.

    Absolutely, quality is an internal focus as all resources and processes need to be optimized to enhance the project performance and quality.

    While the execution stage is important, it’s not where quality is determined. Quality is determined largely in the planning stage, and when you start out the project prioritizing quality, this ultimately affects not just projects costs, but also the success of the project.

    Accountability and transparency is very important in a project, so issues of quality should be discussed with the stakeholders and not concealed to ensure immediate steps can be taken to set the project on the right path if it’s not meeting the expected requirements.

    Although team members often begin with a high sense of enthusiasm and energy, this doesn’t necessarily continue until the end of the project. The project manager needs to make sure that team members stay motivated in delivering the expected project output.

    Team members definitely need to be supervised, there needs to be a metric for tracking team members efforts towards achieving the objectives of the project.

  267. Quality should prioritize the customer’s needs. I totally agree because if does not meet the needs of fulfil the customer’s requirement , it can not be considered as quality.

    Quality is an internal focus. Yes, it is an internal focus premised on beginning with the end in mind.

    Quality should be considered from the project’s inception. Absolutely! What the final product or service is expected to look like and achieve must be discussed from inception.

    The execution phase of a project is crucial for achieving quality goals. I disagree. If quality checks have been part of the journey from inception, the execution phase expectedly should be a walk in the park. All things being equal.

    Quality issues should be openly discussed to identify corrective actions. Yes!

    Quality problems should be concealed from customers and possibly managers. That is going to be a disaster waiting to happen.

    Individuals are enthusiastic about producing high-quality outcomes. That usually is the case at the beginning of any project, but the PM must ensure it is sustained to the very end.

    Team members do not produce quality outputs without close supervision. This is not supposed to be. Once the goals and the objectives, the expected outcomes have been communicated and understood by team members, with little supervision , quality should be achievable.

  268. I agree with the below statements:
    * Quality should prioritize the customer’s needs.
    * Quality is an internal focus.
    * Quality should be considered from the project’s inception.
    * The execution phase of a project is crucial for achieving quality goals.

    1. I agree with the followings
      1 quality should be focused on the customers needs
      2 quality should be considered from the beginning of the project
      3 quality is focused internally
      4 the execution phase of a project is the most critical to achieve quality targets
      5 quality issues should be discussed openly to find corrective actions

  269. I agree with the following about quality :
    Quality should be focused on the customer’s needs.
    Quality is focused internally.
    Quality should be considered from the beginning of the project.
    The execution phase of a project is the most critical to achieve quality targets.
    Quality issues should be discussed openly to find corrective actions.
    Team members do not produce quality outputs without close supervision.

    While I do not agree with this:
    People are keen on producing quality outputs: people are not mostly keen on producing quality products but are keen about saving cost and time rather to avoid loss.

  270. Isibhakhomen Angel Alimikhena

    I agree with the following points of quality, none should be put aside.

    Quality refers to is the degree to which a Project’s output meet the specified requirements and satisfy the needs of stakeholders.
    Emphaszing a culture of continuous improvement where lessons learned from one project are applied to future projects..This iterative process helps enhance the overall quality of project management practices
    Effective quality management contributes to successful projects outcomes, increased stakeholder satisfaction, and the development of a positive project management culture. It involves a proactive approach to identifying and addressing quality issues throughout the project life cycle.

  271. Isibhakhomen Angel Alimikhena

    Considering a diverse set of success criteria ensures a more comprehensive evaluation of a project’s success and it’s impact on various aspects beyond the traditional measures of time, cost and quality.

  272. Quality should absolutely prioritize the customer’s needs, I completely agree. While no project maybe 100% perfect, project managers must strive to deliver the best quality within the confines of the scope and available resources. Defining the expected standards at the beginning of the project with stakeholders is always a great way to start any project especially for Linear projects. The execution phase is critical in the final quality as it is where the implementation of pre-agreed ideas and concepts are put into practice. Quality issues should be discussed internally with managers and externally with customers for improvements or compromise to be achieved. Different folks have different motivations, not all will be enthused about producing high quality outcomes. Close supervision is not necessary to prodcue high quality outputs.

  273. Quality must be the priority of any project management because that’s what our job is all about. We are being hired because of our level of experience and Skill. Thus, a client knows he is hiring someone who can deliver nothing but quality.

    I agree that quality is based on our customer’s demand. But I don’t understand what you mean by “quality should be hidden from client and manager.

  274. In my own opinion, Quality should be based on customers needs and also for the sake of the brand or management.
    As an organization or as a project manager your first target is to deliver a quality job to the people as this would help in terms of referrals and also help to build brand trust.

  275. i agree with:
    Quality should be focused on the customer’s needs.
    This is aligned with the customer-centric approach to quality, emphasizing that the ultimate measure of quality is how well it meets the customer’s requirements and expectations.

    Quality should be considered from the beginning of the project.
    Early consideration of quality is essential for preventing issues and ensuring that quality is built into the project processes and deliverables from the start.

  276. I agree on the following statement as regards to quality:

    1. Quality should be focused on customers needs.
    2. Quality should be considered from the beginning of a project.
    3.The execution phase of a project is the most critical to achieve quality target.
    4. Quality should be focused internally.

  277. I agree with some of the points on Quality but must considered in every phase of the Project, not just at the beginning of the project, in order to deliver the best and lasting result. If good qualities is not met at the end of the project, no company will ever recommend your services.
    As a project manager, you are not to accept company’s suggesting you go for lesser quality due to their purse. If not the company will present you bad to the world.
    As a Project Manager you must monitor your team so they can give the project the best it deserves, you can’t assume they will deliver total and good quality.
    Working with quality gives the best result and lasting recommendations.

    1. From my end, quality should be paid attention to from the beginning of the project,
      It should be maintained throughout and checked on at the end.

  278. I believe quality should be factored in, from the inception to the completion of any project. Taking on this approach will relatively cost less than when corrective action on quality, needs to be undertaken at a much later phase of the project. Where quality issues emerge, it will be productive if it is discussed openly to find corrective action especially, in a diverse team. Any project engagement should be customer-centric and its ultimate goal should be to exceed their expectations. Quality can be the rallying cry for endorsement and therefore, it should be given due consideration.

    1. I agree that quality should be considered from project inception. Considering quality from the beginning helps ensure that the project meets the desired standards and requirements, and reduces the likelihood of issues or defects later on. It is important to establish clear quality objectives and incorporate quality management practices throughout the project lifecycle.
      I also agree that the execution phase of a project is crucial for the achievement of quality goals. This is the phase where the project plan is put into action, and it is important to ensure that the work is carried out according to the defined quality standards. Proper execution involves monitoring and controlling the project activities, conducting regular quality checks, and addressing any issues or deviations promptly. By focusing on quality during the execution phase, the project team can work towards achieving the desired level of quality for the project deliverables.

  279. Quality issues should be discussed openly to find corrective actions: i think quality should be openly discussed to find out the need of the people around the environment where you are. making it open, can actually create a room for more detailed about your product and ways of improvement as well. also quality should also be focused on customer choice or need. if the quality of your product is actually determine from the beginning of the production, it can help the team to focus on the particular area they need to improve on.

  280. Quality issues should be discussed openly to find corrective actions: i think quality should be openly discussed to find out the need of the people around the environment where you are. making it open, can actually create a room for more detailed about your product and ways of improvement as well. also quality should also be focused on customer choice or need

  281. Quality should be focused on the customer’s needs.
    Quality is focused internally.
    Quality should be considered from the beginning of the project.
    The execution phase of a project is the most critical to achieve quality targets.
    Quality issues should be discussed openly to find corrective actions.
    Quality problems should be hidden from customers and possibly also managers.
    People are keen on producing quality outputs.
    Team members do not produce quality outputs without close supervision.

  282. All the statement are best used, so non of it should be neglected. Quality should be focused on the customers need and majorly on the project plan, execution and the project wrap up.

  283. Quality been the overall characteristics of a product or service that fulfill the requirements of customers, also the suitability for the intended purpose and the degree to which the output of a process or the process itself conforms to the requirements. I’ll agree with all the listed items of discussion here, except the point that states that quality problems should be concealed from customers and possibly managers, you’ll agree that open communication and transparency with customers and managers are essential for building trust, addressing concerns, and finding effective solutions, this brings a win-win situation for both parties.

  284. A customer-centric approach, consideration of quality from the project’s inception, and open communication about quality issues are fundamental principles. Transparency, both internally and externally, is crucial, and trusting team members to produce quality work is important for fostering a culture of excellence and continuous improvement.

  285. In my opinion, quality should be paid attention to from the beginning of every project. It should be maintained throughout and checked on at the end.

  286. Quality applies to product characteristics, process outputs and systems outputs and as such is relevant at the planning phases, execution and closure phases of projects.
    Quality at the planning stage considers, cost, objectives, change , risks and opportunities management . At the execution phase, quality control and feedback takes Centre stage while at the finishing stage , post delivery issues, feedback from customers and customer satisfaction takes Centre stage and very important the lessons learnt is very useful.
    All these are ramifications of project quality.

  287. I am of the opinion that Quality should be considered at beginning of a project. Take for instance, a Builder who a house to build should first determine how he wants the quality of the blocks he will use. This will give him an idea of the quantity of sand to mix with a bag of cement. The more the sand, the less quality of the blocks vice versa.

  288. I agree that quality should prioritize the customer’s needs. This is because it brings about loads of benefits ranging from more loyal customers, more positive review, and more revenue to the organisation

    Yes, quality is an internal focus. Every organization should prioritize quality

    Yes. Quality management must begin right at the start of the project to be really effective. Quality has to be managed throughout the complete project lfecycle.

    Yes. execution phase is the most crucial stage in a project lifecycle

    Yes, it should be openly discussed. During discussion, corrective action are uncovered and this will prevent systemic issues

    1. In project management, prioritizing customer needs is essential as it ensures that the final deliverable aligns with their expectations and requirements. Quality, often an internal focus, should be integrated from the project’s inception to guarantee that processes and outputs meet predefined standards.

      The execution phase holds particular significance in achieving quality goals. This is when project plans are put into action, and meticulous attention to detail is crucial to meet quality standards. Open discussions about quality issues are vital during this phase to identify problems promptly and implement corrective actions.

      However, concealing quality problems, whether from customers or managers, can be detrimental. Transparency is key to maintaining trust and addressing issues effectively. Individual enthusiasm for producing high-quality outcomes is valuable, but fostering a collaborative team environment is equally important. Team members should not solely rely on close supervision; instead, a culture of intrinsic quality motivation should be cultivated to ensure consistent, high-quality outputs throughout the project.

  289. I agree with the following statements:
    1. Quality should be focused on the customer’s needs.
    2. Quality should be considered from the beginning of the project.
    3. Quality issues should be discussed openly to find corrective actions.
    4. People are keen on producing quality outputs.
    I disagree with the following:
    1. Quality is focused internally: Quality should primarily be focused on meeting customer requirements, not just internal processes.
    2. The execution phase of a project is the most critical to achieve quality targets: Quality should be considered throughout the project, from planning to execution.
    3. Quality problems should be hidden from customers and possibly also managers: Communication about quality should be opened for improvement and transparency.
    4. Team members do not produce quality outputs without close supervision: Trust and empowerment(adequate training)
    of the team members can lead to quality outputs without constant supervision.

  290. To my own opinion, I think quality should be targeted on customers demand. Because customers are core focus of the project, if customers are satisfied, I think the aim of the project has been achieved.

  291. Quality is a fundamental dimension of project scope however it’s also considered a vital tool to rate a project manager. The following are my thoughts on Quality:

    1. Quality should be focused on the customer’s needs. – Agree: Quality should be customer-centered, as meeting or exceeding customer expectations is crucial for sustained success. Understanding and meeting customer needs is essential in delivering a high-quality product or service.

    2. Quality should be focused internally. – yes: Quality should solely be an internal focus. While internal processes and standards are important, the ultimate measure of quality lies in meeting or exceeding customer expectations and requirements.

    3. Quality should be considered from the beginning of the project. – Agree: Quality considerations should be integrated from the project’s inception. Planning and designing with quality in mind help prevent issues that may arise later and ensure that expectations are met throughout the project lifecycle.

    4. The execution phase of a project is the most critical to achieve quality targets. – Not necessarily: While the execution phase is critical, quality should be a continuous focus throughout all project phases. Planning, design, implementation, and monitoring all contribute to achieving quality targets.

    5. Quality issues should be discussed openly to find corrective actions. – Agree: Open discussion of quality issues enables identification, analysis, and resolution of problems. Addressing issues transparently facilitates learning, improvement, and preventive actions.

    6. Quality problems should be hidden from customers and possibly also managers. – Disagree: Hiding quality problems is not a sustainable practice. Open communication and transparency with customers and managers are essential for building trust, addressing concerns, and finding effective solutions.

  292. As a project manager, I agree that;

    •Quality should be considered from the projects inception because if adequate plans and arrangements are not carried out at the beginning of a project, the project team might end up delivering and product that is not up to the client/stakeholders expectations.

    •Quality issues should be openly discussed to identity corrective actions. In the course of carrying out a project, the project manager, the project team and the clients should ensure that there is a constant flow of communication in order to avoid encountering errors and ensure that they deliver a product according to the client’s taste.

  293. Cohort11 Team 5
    I totally agreed with the following statement
    1. Quality should be focused on customer needs.
    2. Quality should be considered from the project’s inception.
    3. Quality issues should be openly discussed to identify corrective actions.
    4. The execution phase of a project is the most critical to achieve quality targets.
    5. Quality issues should be discussed openly to find corrective action
    6. Quality is focused internally

    1. An organisation without quality standards is most likely to have deficiencies in its project plans.

      Thus, I agree that;
      – Quality should be focused on customers needs.
      In the real estate industry, quality is seen as a great motivator for clients’ interest in property purchase.

      – Quality should be considered from the project inception.
      As a matter of fact, from the planning stage through to execution of the project, quality standards must be discussed.

      – Quality issues should be discussed openly to find corrective actions.
      Communication should be upheld among the project manager, teams and stakeholders regarding any lapses in the project plans and to ensure the end product meets client’s standard.

  294. Most organizations hold firmly on their prestige, reputation and imagine building because once tarnished, it’s difficult to build back public trust.

    Hence, I believe that:
    – quality should be considered from the project’s inception
    -quality is an internal focus
    – team members do not produce quality outputs without close supervision.

  295. Quality is crucial in project management because it directly impacts the overall success of the project. High-quality deliverables ensure customer satisfaction, reduce the risk of errors or defects, and contribute to a positive project reputation. Moreover, a focus on quality helps in meeting project requirements, achieving stakeholder expectations, and minimizing rework, which can save time and resources in the long run. Ultimately, considering and maintaining quality throughout the project lifecycle leads to better outcomes and long-term project success.

  296. I agree on the following statements about quality:

    • Quality should be focused on the customer’s needs.
    • Quality is focused internally.
    • Quality should be considered from the beginning of the project.
    • The execution phase of a project is the most critical to achieve quality targets.
    • Quality issues should be discussed openly to find corrective actions.
    • Team members do not produce quality outputs without close supervision

    Ojo Oluwanifemi
    COHORT 11 TEAM 8

  297. Quality should be considered from the beginning of the project as it has great impact on the time and cost.
    Quality should be an organisation core values. If an organization is known for quality and never compromising with quality,it help clients to gain trust in them and the organization gain more projects.
    Quality can take time and can be more costlier ,if addressed from the beginning of the project, it help to define the project scope and negotiations is reached in consideration of quality

  298. COST OF QUALITY ASSIGNMENT

    In the banking sector, ensuring the quality of information from clients is crucial for maintaining trust, regulatory compliance, and effective decision-making. Here are some quality assurance actions, quality control measures, and aspects to consider in an audit:

    Quality Assurance Actions:

    Client Education:

    Implement educational programs to inform clients about the importance of providing accurate and complete information. This can include brochures, online resources, and in-person sessions.
    Clear Documentation Procedures:

    Develop and communicate clear guidelines and procedures for clients to submit information. This ensures consistency and reduces the likelihood of errors.
    Training for Staff:

    Train frontline staff to assist clients in the information submission process. This can help in clarifying requirements, validating information, and ensuring completeness.
    Regular Internal Audits:

    Conduct internal audits periodically to assess the adherence to information collection procedures. This can identify any weaknesses in the process and allow for corrective actions.
    Technology Solutions:

    Implement digital tools and systems that have built-in validation checks to prompt clients for missing or inconsistent information. This can significantly reduce errors at the point of entry.
    Quality Control Action:

    Random Sampling and Verification:

    Introduce a quality control measure by randomly selecting a sample of client information for verification. This can be done through independent checks to ensure accuracy and completeness.
    Cross-Functional Reviews:

    Involve different departments or teams in the review process. Cross-functional reviews provide a fresh perspective and help identify discrepancies that may be overlooked by those directly involved in client interactions.
    Error Reporting Mechanism:

    Establish a system for clients and staff to report errors or inconsistencies in the information provided. This creates a feedback loop for continuous improvement.
    Aspects to Consider in an Audit:

    Compliance with Regulations:

    Ensure that client information collection and verification processes comply with regulatory requirements. This is critical for avoiding legal issues and maintaining the integrity of the banking institution.
    Data Security:

    Evaluate the security measures in place to protect client information. This includes encryption protocols, access controls, and measures to prevent unauthorized access or data breaches.
    Staff Training and Competency:

    Assess the training provided to staff involved in client interactions. Competent and well-informed staff are more likely to collect accurate information and address client queries effectively.
    Documentation and Record Keeping:

    Review the documentation practices for storing client information. Accurate record-keeping is essential for traceability, audit trails, and dispute resolution.
    Continuous Improvement:

    Evaluate the mechanisms in place for continuous improvement based on audit findings. This includes implementing corrective actions, updating procedures, and refining processes to enhance overall information quality.
    In the discussion, it would be valuable to explore the experiences and challenges faced by staff in collecting client information, share best practices, and discuss ways to further enhance the quality assurance and control measures. Additionally, seeking feedback from clients about their experiences can provide insights into areas that may require improvement.

  299. As a Banker, In the context of banking in Nigeria or any other region, the execution phase of a project is the most critical to achieving quality targets. This concept can be applied to various initiatives, such as the implementation of new financial products or services, the adoption of technological advancements, or the execution of strategic plans.

    For instance, when a bank is launching a new digital platform, introducing a new banking product, or implementing an upgraded system, the execution phase becomes critical. This is the stage where the bank’s plans are put into action, and the quality of execution can significantly impact the success of the project.

    Here are a few scenarios where the execution phase is crucial for quality in the banking sector:

    Technology Implementation:

    If a bank is implementing a new core banking system or introducing innovative technology, the proper execution of this phase is essential. Any lapses in implementation could lead to system failures, security breaches, or customer dissatisfaction.
    Product Launch:

    When launching a new financial product, from designing the product to marketing and delivering it to customers, the execution phase determines whether the product meets quality standards and customer expectations.
    Regulatory Compliance:

    Compliance with regulatory requirements is paramount in the banking industry. During the execution of processes related to regulatory changes, the bank must ensure that all activities align with legal standards and internal policies.
    Customer Service Initiatives:

    Improving customer service often involves the execution of various strategies, such as training staff, implementing new communication channels, or revamping customer interfaces. The quality of these execution efforts directly influences the overall customer experience.
    In summary, the execution phase is critical in the banking sector for translating plans into reality. Whether it’s a technological upgrade, product launch, regulatory compliance, or customer service improvement, the quality of execution during these projects determines the ultimate success and impact on both the bank and its customers.

  300. Quality should be discussed from the beginning of a project. It is the responsibility of the Program Manager to maintain highest possible standard of quality, and when the customer wants to cut corners on quality the Program Manager has the responsibility to emphasize on the importance of quality not just for the satisfaction of the customer but,most importantly for the safety of all. This is where your role becomes outstanding and phenomenal.

  301. For me, quality is what the customer says the product is. If the product or service meets customer’s needs and requirements, then we have a quality product/service.
    I agree with the following:
    1. Quality should prioritize the customer’s needs.
    2. Quality should be considered from the project’s inception.
    3. Quality issues should be openly discussed to identify corrective actions.
    4. Team members do not produce quality outputs without close supervision.

  302. In project management, quality is simply what the customer or stakeholder needs from the project deliverables. Project quality management can be simply defined as the combination of quality planning, quality assurance and quality control activities.

  303. The following statements about quality wish I consider are:
    1. Quality should prioritize the customer’s needs
    2. Quality is an internal focus
    3. Quality should be considered from the project’s inception
    4. The execution phase of a project is crucial for considering quality goals
    5. Quality issues should be openly discussed to identify corrective actions
    7. Individuals are enthusiastic about producing high quality outcomes.

  304. Quality should be the following

    1. A major Focus on the client’s need
    2. Should be clearly defined from the beginning
    3. Quality should be considered from beginning to the end
    4. There should be team work

  305. The statement I agree with the most is that the major place where quality is dealt with is in the execution phase. The execution phase is where the actual work is carried out and as such must strictly be monitored and regulated.

  306. With regards to quality, I strongly agree with “Quality should be considered from the beginning of the project”. It is crucial for several reasons including cost efficiency, customer satisfaction, reputation management, risk mitigation, stakeholder confidence, regulatory compliance etc
    Considering quality from the beginning of a project is a strategic and holistic approach that benefits the project’s overall success.

  307. I agree on the following about quality

    1. Quality should be focused on the customer’s needs.
    2.Quality is focused internally.
    3.Quality should be considered from the beginning of the project.
    4.The execution phase of a project is the most critical to achieve quality targets.
    5.Quality issues should be discussed openly to find corrective actions.
    6.Team members do not produce quality outputs without close supervision.

    1. The above statements about quality is true. Quality should be considered from the inception and it should focus on customer’s need.

  308. When it comes to quality, i would agree that:

    1. Quality should prioritize the customer’s needs.
    2. Quality should be considered from the project’s inception.
    3. The execution phase of a project is crucial for achieving quality goals.
    4. Quality issues should be openly discussed to identify corrective actions.
    5. Team members do not produce quality output without close supervision.

  309. Regarding Quality in Project Management i agree with below listed

    1. Quality should be focused on the customer’s needs.
    2. Quality is focused internally.
    3. Quality should be considered from the beginning of the project.
    4. The execution phase of a project is the most critical to achieve quality targets.
    5. Quality issues should be discussed openly to find corrective actions.
    6. People are keen on producing quality outputs.
    7. Team members do not produce quality outputs without close supervision.

    I disagree with below point because hiding of Quality problem can hider solutions to the problem

    Quality problems should be hidden from customers and possibly also managers.

  310. agree with the following:-
    1. Quality should prioritize the customer’s needs and satisfaction.
    2. Quality is an internal focused.
    3. Quality should be considered from the project’s inception.
    4. The execution phase of the project is crucial for achieving quality goals.
    5. Quality issues should be openly discussed to identify corrective actions; open and honest communication is key.
    6. People should be knee on producing quality outputs.

  311. In pursuit of quality, a project manager in my opinion should be transparent and sticks to the ethic of our profession. It should also be customer-focused, giving our client value for their money which will ultimately give them satisfaction. Quality will increase customer loyalty, fulfillment for the project team, and more revenue for the company.

  312. I agree with the statement that say quality is focused internally, principally through customer surveys, interviews of potential customers, getting feedback and report on the launched product and the services rendered.

  313. I agree with the following statements on quality :

    1. Quality should prioritize the customer’s needs.

    2. Quality should be considered from the project’s inception.

    3. The execution phase of a project is crucial for achieving quality goals.

    4. Quality issues should be openly discussed to identify corrective actions.

    5. Team members do not produce quality output without close supervision.

  314. 1. Quality should be focused on the customer’s needs
    2. Quality should be considered from the beginning of the project
    3. Quality issues should be discussed openly to find corrective actions.

  315. I agree with the statement which says quality should be considered from the beginning. To give an example: currently a number of Nigeria’s agricultural produce are rejected when exported to the west due to the production standard and lack of quality in production. As an agricultural investor I know that quality is a premium criteria that cannot be overlooked or else I risk sales. As a PM quality is one way to guarantee customer retention and assurance of the industry. It is also what would give you a good name or reputation in any industry.

  316. I strongly agree with those takes on quality but mostly believe that quality is focused internally from the angle of the project players, for a professional to exert quality in his expertise, it should come from within once every other insensitive to work with regard to the project is provided. Little – zero supervision is needed to bring fort a positive quality in his/her performance.

    1. For me the quality of your output will determine the success of your project or products… Therefore it is a very important part of the project.
      Also an organization should enforce quality internally, in doing this project team won’t be having any issue on working accordingly.
      A good quality product can sell an organisation to the world no matter where they are located. I agree with the following that:

      ✅ -Quality should be focused on
      customers need
      ✅ – Quality should be considered from the beginning of the project.
      ✅ – The execution phase of a project is the most critical to achieve quality targets.
      ✅- Quality issues should be discussed openly to find corrective ideas.
      ✅ – People are keen on producing quality outputs

    2. I strongly believe that quality should be considered at the beginning of the project . This is because once the quality of the deliverables are considered it helps in allocating the right budget into the production of the deliverables. Also, I believe that the time and expertise needed to work on a high quality deliverable isn’t the same as that need for those of low quality so this facts are to considered at the start of a project to avoid mix ups. The other statements about quality are all correct too.

  317. I agree with these lines of reasoning regarding quality
    Quality should prioritize the customer’s needs.
    Quality is an internal focus.
    Quality should be considered from the project’s inception.
    Quality issues should be openly discussed to identify corrective action.

  318. I agree with the following:-
    1. Quality should prioritize the customer’s need; utmost customer satisfaction with final product output is key.
    2. Quality is an internal focus; delivering standard quality and high value product and service to the target customer should be primary focus of the project team.
    3. Quality should be considered from the project’s inception.
    4. The execution phase of the project is crucial for achieving quality goals.
    5. Quality issues should be openly discussed to identify corrective actions; open and honest conversations among team members about quality issues during the course of the project is greatly advised as that will serve as an Avenue to proffer more ideas, strategies and solutions to prevent potential quality problems that may arise and corrective actions that would be taken.

  319. as for me, delivery quality products, services or project should be key focus of any project manager and this should be part of the objectives of a project. So Quality issue should also be discussed within the project team members so as to help in delivering a project that meets the quality of need of customers.

    1. I strongly believe in the concept that “Quality should be prioritized from the outset of the project.” It is crucial to consider the quality aspect right from the beginning of a project to ensure that all project scopes are well evaluated. By giving utmost importance to project quality from its inception, you gain a significant advantage in planning and executing a successful project.

    2. In my opinion:
      Quality should be considered from the beginning of the project.
      Quality issues should be discussed openly to find corrective ideas.
      Quality should prioritize the customers needs.
      Quality is an internal focus.
      Quality is the fitness for purpose or the degree of conformance of the outputs of a process or the process itself to requirements. Quality control consists of inspection, measurement and testing to verify that the project outputs meet acceptance criteria defined during quality planning.

  320. WHAT IS QUALITY IN PROJECT OUTPUT
    Project managers has to develop a strong skill set to balance project output (quality),project delivery time and project cost.
    The project owner(s) want to spend minimal amount of money ( resources) and the project manager must not compromise the quality of the project and also has to delivered the project at agreed time.
    Project manager and the project team has to be on the same page, they all have to understand the scope of the project and how to manager the resources available to achieve the project scope.

    i agree with the following statement on quality.

    Quality should be focused on the customer’s needs.
    Quality is focused internally.
    Quality should be considered from the beginning of the project.
    Quality issues should be discussed openly to find corrective actions.
    People are keen on producing quality outputs.
    Team members do not produce quality outputs without close supervision.

  321. I agree with the following statements:
    Quality should prioritize the customer’s needs.
    Quality should be considered from the project’s inception.
    The execution phase of a project is crucial for achieving quality goal
    Quality issues should be openly discussed to identify corrective actions.
    Individuals are enthusiastic about producing high-quality outcomes.
    Team members do not produce quality outputs without close supervision.

    To achieve Quality outcomes, all stakeholders should be involved, and activities monitored and supervised with clarity and a lack of biased thoughts.

  322. I agree with the following statements:
    – Quality should be focused on the customer’s needs.
    – Quality should be considered from the beginning of the project.
    – The execution phase of a project is critical to achieving quality targets.
    – Quality issues should be discussed openly to find corrective actions.
    – People are keen on producing quality outputs.

  323. I agree with the following statements:

    1. Quality should be focused on the customer’s needs.
    2. Quality should be considered from the beginning of the project.
    3. Quality issues should be discussed openly to find corrective actions.
    4. People are keen on producing quality outputs.

    I disagree with the following statements:

    1. Quality is focused internally.
    – Quality should primarily align with meeting customer needs, not just internal considerations.

    2. The execution phase of a project is the most critical to achieve quality targets.
    – Quality should be considered throughout the project lifecycle, not just in one phase.

    3. Quality problems should be hidden from customers and possibly also managers.
    – Open communication about quality issues is essential for improvement and trust.

    4. Team members do not produce quality outputs without close supervision.
    – Trust and empowerment are crucial; quality can be achieved with the right processes and a skilled team.

  324. I totally agreed with the following statement
    1. Quality is an internal focus.
    2. Quality should be considered from the project’s inception.
    3. Quality issues should be openly discussed to identify corrective actions.
    4.The execution phase of a project is the most critical to achieve quality targets.
    5.Quality issues should be discussed openly to find corrective actions.
    6.Team members do not produce quality outputs without close supervision.

    1. COHORT 11 TEAM 5

      I totally agree with the above/below respons on what quality is in Projects.
      I totally agreed with the following statement
      1. Quality is an internal focus.
      2. Quality should be considered from the project’s inception.
      3. Quality issues should be openly discussed to identify corrective actions.
      4.The execution phase of a project is the most critical to achieve quality targets.
      5.Quality issues should be discussed openly to find corrective actions.

      Agreeing with the statements above, it is essential to emphasize that emphasizing that aligning projects quality with customer needs ensures satisfaction.

      Internal focus should supportexternal satisfaction, and considering quality from the project outset enhances overall success.

      A proactive approach in early stagesis equally vital as the execution phase is critical, when this is not looked into in projects, it can lead to delay in delivery.

      Open discussions about quality issues gives a uniformed inputs and reasoning towards a desired/delivering a quality goal and focus continous improvement.

      Concealing problems jeopardises project integrity.
      Trust in team members commitment to quality is cruciaml, promoting a culture where close supervision becomes a supportive measure rather than a neccessity.

      1. i totally agreed with the following statements;

        Quality should prioritize the customer’s needs.
        Quality is an internal focus.
        Quality should be considered from the project’s inception.
        The execution phase of a project is crucial for achieving quality goals.
        Quality issues should be openly discussed to identify corrective actions.
        Quality problems should be concealed from customers and possibly managers.
        Individuals are enthusiastic about producing high-quality outcomes.

  325. The two statements I totally agree with are:

    1. Quality should be considered from the project’s inception, and
    2. Quality issues should be openly discussed to identify corrective actions.
    In every project to be executed, it is expected that a project manager should expect feedbacks and criticisms on the project in order to do better or do more. So in essence, it is important to take to consideration on discussing Quality issues from beginning, how to go about it, choosing the right products, and if issues are encountered in the process of executing the project based on the quality of products to be used in that project, it is also expected to discuss them openly to the team.

    Talking about them openly within the team members brings about suggestions and contributions which would help correct any issues concerning the quality of the products to be used in the project and quick corrective measures are taken immediately which would help facilitate success to the project.

  326. Quality should be

    1. Focused on the client’s need
    2. Should be clearly defined from the beginning
    3. Execution phase in critical to achieving quality
    4. It should be discussed openly
    5. It could be achieved with little or no supervision

  327. From the various definitions of Quality above I think quality:

    1. Should be focused on customer
    2. Should be focused on internally
    3. Should be considered from the beginning of the project
    4. Should be at the execution phase.
    5. Quality issues should be discussed

  328. I totally agree to all the points stated but most importantly, before embarking on a project, quality should be at the centre being that when one’s determination is to achieve quality at the end of the day, the level of commitment and diligence towards the project ahead would be high and top priority.

  329. Considering project quality delivery, the points mentioned here are highly accurate regarding project execution. However, it’s essential to conduct a comprehensive review of these aspects. At the project’s outset, both management and the project manager must prioritize and evaluate the project’s quality. This includes considering the materials to be used and selecting project members dedicated to maintaining a focus on quality throughout every phase of the project. While cost considerations are important, emphasizing the project’s quality is equally crucial for delivering value. It’s insufficient to solely concentrate on minimizing costs; the emphasis should be on delivering a high-quality project to the customer.

    Internally focusing on quality is commendable, but it’s crucial to recognize that other factors also contribute to overall project success. Quality considerations should extend from the project’s beginning to its conclusion. The execution phase is particularly pivotal for achieving quality targets. Failing to fulfill tasks assigned to each project team during this phase can compromise the project’s outcome.

    Openly discussing and addressing quality concerns is vital. Transparency ensures that individuals are not inadvertently deviating from quality standards. Customer feedback, as well as input from managers, is invaluable for identifying and rectifying quality issues. Concealing quality problems from stakeholders, including customers and managers, can lead to the project’s failure to achieve its intended goals and render both the project and the manager ineffective.

    Producing high-quality output requires careful planning from the project’s inception. Some team members may prioritize monetary gains over quality, emphasizing the need for close supervision. Without adequate oversight, the project may deviate from the desired quality standards, highlighting the importance of vigilant management throughout the project’s duration.

  330. Quality should be considered a priority from project inception.

    Quality can be achieved through internal focus on outputs.

    Quality should be prioritize during execution phase.

    Quality should prioritize customer/stakeholders/user needs using their feedback and requirement to better position plans.

  331. The following points are vital for Quality projects to be achieved:

    1. Quality prioritized the customer’s needs.
    2. Quality is an internal focus.
    3. Quality should be considered from the project’s inception.
    4. Quality issues should be openly discussed to identify corrective actions.
    5. Individuals are enthusiastic about producing high-quality outcomes.
    6. Team members do not produce quality outputs without close supervision.

  332. I agree with the following statements about quality:

    1. Quality should prioritize the customer’s needs.
    2. Quality should be considered from the project’s inception.
    3. The execution phase of a project is crucial for achieving quality goals.
    4. Quality issues should be openly discussed to identify corrective actions.
    5. Individuals are enthusiastic about producing high-quality outcomes.

    I disagree with the following statement:

    1. Quality is an internal focus.
    2. Quality problems should be concealed from customers and possibly managers.
    3. Team members do not produce quality outputs without close supervision.

  333. I totally agree to all the statements exception of 7 and 9. I rather do agree that product/outcomes of project should be shared with project sponsors, Customers/Client. This agile approach will re-assure client that work is ongoing and within timeframe. Secondly, it enhance timely feedback contributions from critical project stakeholders.

  334. i personally think that Quality problems should not be concealed from customers and possibly managers but rather quality issues should be openly discussed to identify corrective actions.

  335. I agree with all statements about quality except No. 6.
    Quality problems doesn’t have to be concealed. Its better to discuss the problem openly and find a way to improve on the quality of the product, as it is the major thing customers are concerned about.

  336. I agree with all except 6and 7 and to bottle the point quality should never be compromise in any project if you want to get the best of what ever project one is carrying out.

    1. I agree with the statements on quality except number 4, 6 and 7.
      The execution phase only is not the most critical to achieve quality projects because the planning stages provides the deliverables for execution.

      Also, quality problems should be exposed and corrected.

      Lastly, most people are not keen on producing quality outputs as they may want to save costs to maximise profit.

  337. I agree with the statements made on quality. But i want to point out that quality issues should be discussed with team members and stakeholders

  338. I agree with all statements of quality as it is important for a project manager(s) to have a quality plan so as to help reduce costs. It tells project managers precisely what the customers want and what standards they need to achieve with their activities. It makes one spend funds on things that are of importance to customers.

  339. Quality should be considered from the beginning of the project.
    After all, the client came to you after they must have a slight idea of what you can give them. For me, quality says “this is the lowest my integrity can go for you” and let’s the client know where you stand from the onset.

  340. I am in agreement with all the statement made about quantity. Quantity as the ability of a product or service to meet a customer’s expectations is key to the success of any project manager.

    Quality is all about the customer which can be the stakeholders, discussing the quality of the work/job before the commencement of any project is vital as no one will accept a sub-standard or low quality project.
    It is very important to consider all these quality statement when handling a project as a project manager.

  341. These first five about quality is most important.
    Quality should be focused on the customer’s needs.
    Quality is focused internally.
    Quality should be considered from the beginning of the project.
    The execution phase of a project is the most critical to achieve quality targets.
    Quality issues should be discussed openly to find corrective actions.

  342. All the statements are important and none should be overlooked because they all aid in quality planning, assurance, and control of the project work.

  343. I agree with “quality should be focused on the customer’s needs.” and “quality should be considered from the beginning of the project.” because the customers are the end users of the product and it won’t be okay to supply them with a product lower than their expectation. Also, the quality of a product should be considered at the beginning of developing a certain product so as to get an expected better result

  344. Friday Uwhubetine (Cohort 10: T 5)

    Indeed, quality should be an integral part of the planning stage of any project -the output or finished “products” should meet the required standard.

    I believe quality should be considered from the points of view of, first the USERS/consumers/customers and then the project team (as well as the other major stakeholders).

    1. It should be considered from planning stage (and how it will be achieved)

    2. It is critical to bear quality in mind during execution (so as not to have the final output turned down).

    3. It is also worthwhile to mention that it is key to have an open discussion about quality issues at every stage of the project life cycle, rather than keeping things away from stakeholders.

    4. Monitoring is also another key element or consideration in ensuring that quality is delivered (within the boundaries of time and cost).

    If the Project Manager does not ensure proper monitoring of team members and others involved in the process, there may be laxity: sloppy work done -this is the essence of constant communication.

  345. I agree with all but mostly,
    1. Quality is an internal focus
    2. Individuals are enthusiastic about producing high-quality outcomes.

  346. I agreed with the below statements about quality:
    Quality should prioritize the customer’s needs
    Quality should be considered from the project’s inception
    The execution phase of a project is crucial for achieving quality goals
    Quality issues should be openly discussed to identify corrective actions
    Quality problems should be concealed from customers and possibly managers
    Individuals are enthusiastic about producing high-quality outcomes

  347. For me, quality is the characteristics of a product/service that meets the set criteria set for it while at the same time meeting the demands of the end user/consumer of the product/service. By this it means it has to meet this threshold of meeting the initial requirements while at the same time satisfying the end user, only then can we say there’s quality in a product/service

    1. Quality delivery on every project should be top priority because that totally shows the intentions of the project manager on tasks and project and this will enable trust from stakeholders or sponsors for other projects.

  348. Quality should be the underlining intention from the very begging of the project. But it must be such that put the available resources into consideration, and must meet the client’s need. it should be durable. this could be what will differentiate the project manger from every other manager.

  349. All the statement on quality are good 👍

    But that of team members do not produce good quality without supervision I totally agree with…

  350. I agree with the following :
    Quality should be considered from the project’s inception : this is to ensure that it is followed through the project and not bringing substandard product.
    Quality issues should be openly discussed to identify corrective actions: Quality should be discussed by team members and stake holders to effect corrections .
    Quality should prioritize the customer’s needs: This is very key as it would determine the project sustainability.

  351. Team 4 cohort10
    When anything is being produced, it is the consumers that determine weda is will sell or not. So when the product does not have quality especially if it’s a new one, there will be poor demand of it there by leading to great loss to the producers but if reverse is the case , you will be glad you produced it to consumers taste being quality.

  352. As regards to quality, I agree in the following:
    * Quality should be considered from the inception of the project.
    *It’s an internal focus.
    *It’s issues should be discussed openly.
    *It should be a priority.

  353. – Customers need should always be a priority, put all standard and quality measures to deliver this.
    -Case study should be carried out , to learn from the mistakes of others, while persisting on Quality while carrying out the Project.
    – Quality should alway be the driving force of the project. As there is no other to get
    Quality Problems should be transparent. And everyone should be carried along.
    -when issues are discussed openly, it is an opportunity for new team members to learn.
    -Quality should be the only way to carry out a project.
    In every phase and stage there should be group presentations to be done open or privately with the Project Manager

  354. • Quality should be considered from the beginning of the project.
    • The execution phase of a project is the most critical to achieve quality targets.
    • Quality issues should be discussed openly to find corrective actions.

  355. ✅ -Quality should be focused on customers need
    ✅ – Quality should be considered from the beginning of the project.
    ✅ – The execution phase of a project is the most critical to achieve quality targets.
    ✅- Quality issues should be discussed openly to find corrective ideas.
    ✅ – People are keen on producing quality outputs.

  356. Regarding the accomplishments of the quality, all of the assertions seem to be significant.
    However, I think that in order to achieve quality, the following viewpoints should be taken into account;
    . Quality must to be taken into consideration from the beginning of the project.
    . The needs of the customer should be prioritized in the quality mindset.
    . Quality objectives should be publicly discussed or addressed to determine remedial actions.
    . People are passionate about generating high-quality results.

    In light of this, I think team members need constant supervision in order to deliver high-quality results.

  357. Quality is strongly interrelated to time and cost.
    I totally I agree with the following statements
    1. Quality should prioritize the customer’s needs.
    2 Quality is an internal focus.
    3.Quality should be considered from the project’s inception.
    4 The execution phase of a project is crucial for achieving quality goals.
    5 Quality issues should be openly discussed to identify corrective actions.
    7. Individuals are enthusiastic about high-quality outcomes

    I disagree with number 6 which says
    Quality problems should be concealed from customers and possibly managers

    I partially agree with number 8 which says
    Team members do not produce quality outputs without close supervision

  358. Hi !
    I think all the statements are seemingly important as far the achievement of quality is concerned. However, I believe that in order for quality to be attained the following views should be considered:
    – quality should be considered from the project’s Inception.
    – the view of quality should prioritise the customers’ needs
    The execution phase of the project is rucial for the attainment of the quality of the project
    – quality goals should be discussed openly inorder to identify corrective actions
    – individual are enthusiastic about producing high quality outcome

    – team members don’t (necessarily) produce quality output without close supervision

    1. I believe quality should be put into consideration from the inception of the project. Also quality issues should be discussed openly so that remedial causes can be taken. I also agree with the statement of putting the customers needs into consideration when quality is been discussed.

  359. 1. Quality should prioritize the customer’s needs.
    *Yes, sometimes the customer knows what the expected end product should look like but might not understand the priority of events leading to this. Quality will help prioritize those needs
    2. Quality is an internal focus.
    * I believe is not only an internal focus but an external extension as well.
    3. Quality should be considered from the project’s inception.
    * Yes very crucial to achieving quality
    4. The execution phase of a project is crucial for achieving quality goals.
    * It is crucial but not the only phase to start implementing quality.
    5. Quality issues should be openly discussed to identify corrective actions.
    * Yes, because if they are not discussed one might miss out in ideas that could help mitigate issues. Also the PM is not an island of solutions
    6. Quality problems should be concealed from customers and possibly managers.
    *No, I don’t think so..these people are stakeholders that would reason together to mitigate issues that might arise
    7. Individuals are enthusiastic about producing high-quality outcomes.
    * Yes, everyone wants to get deliverables of high quality, it is a precursor to be recognized especially in products that quality is key.
    8. Team members do not produce quality outputs without close supervision.
    * I do not think so especially when we look at skills and experience, but if anyone is falling short the PM can offer support

  360. Quality should be considered as well as other perimeter of the project from the start, it should be made in such a way that it meets the customer’s desire.
    No outcome of a project no matter how cost-effective or otherwise that does not meet the intended purpose could be term as quality thus, the need to carry along all the stakeholders as the project begins such that if there is ever a need to fall below in intended quality due to one constrain or another it will be clear to all.

    1. As a health practitioner, I agree with the statement that quality should be considered from the beginning of the project up to the point of delivering the product to the customer/end user which aligns with the statement that the customers should be considered in terms of quality. As a PPM honesty,
      transparency, and ethical alignment with lay down principles, laws that governs our practice should be obeyed. Customers should know us for our brand and they should also derive maximum satisfaction for the services they pay for, this way their loyalty, continuous patronage, and referrals cannot be questioned.

  361. Quality should be prioritized considering the costumer’s requirement , and considering the scope of project which is the what a project a produces as deliverables ( output ) and it wider effect and valuables , i it is important about what effect the product would create for the organization after the completion of the project and how much skills team members have gotten more and if ethics were followed in getting the project result with stakeholders satisfied with the way the project was managed without exceed use of resources and funds

  362. Quality should be considered from the inception of the project. Since every project seeks to bring about change with a system, organization or society at large. It is therefore imperative for project manager to set a high standard for the project at hand. From the planning stage through organizing , coordinating and control stage, the standard of projects deliverables should be high. This will ensure that, the project output or outcomes meet the expected standard or quality.

  363. The following can be said to be true in regards to quality:

    Quality should be focused on the customer’s needs.

    Quality should be the priority of the project from inception .

    The execution phase of a project is the most critical to achieve quality project.

    Quality issues should be discussed openly with all concerned stakeholders so as to find corrective measures

    Reply

  364. This is my view on each point:

    1. Quality should be focused on the customer’s needs.
    Yes. And I would like to add that extra comfort here ensures the success of the project.

    2. Quality is focused internally.
    I believe that this goes both ways. Quality

    3. Quality should be considered from the beginning of the project.
    Yes, it should be looked at from the insight of the project. It is essential in determining the scope and even man power, among other things required for the project.

    4. The execution phase of a project is the most critical to achieve quality targets.
    All phases are important. They work together to achieve a predetermined goal.

    5. Quality issues should be discussed openly to find corrective actions.
    I personally believe openness in this aspect saves all parties a lot of headaches.

    6. Quality problems should be hidden from customers and possibly also managers.
    Strongly disagree with this with obvious reasons.

    7. People are keen on producing quality outputs.
    Nope. Human nature is adept to find the easiest and most conducive way of doing things that is favorable to himself not necessarily considering others.

    8. Team members do not produce quality outputs without close supervision.
    Depends on the complexity of the project. But supervision is essential, but how close it should be is the debate.

    1. In the aspect of this statement “Quality problems should be hidden from customers and possibly also managers”,it might be hidden from customers but I don’t buy the idea of hiding it from the Manager’s..

  365. Quality:
    1. should focus on customers needs
    2. Quality should be considered from the beginning of the project
    3. The execution stage of a project, is the most critical to achieve quality target.
    4.Quality issues should be discussed openly find corrective action.
    5. Team members do not produce quality outputs without close supervision

  366. I Concur with the following:

    -Quality should be focused on the customer’s needs
    -Quality is focused internally.
    -Quality should be considered from the beginning of the project.