Protecting Your Data on DEXA
Information We Collect:
- Personal Information: When you register on DEXA, we collect certain personal information such as your name, email address, and optionally, your profile picture. This information is essential for creating and managing your account and facilitating communication with you.
- Learning Data: To personalize your learning experience, we collect data on your interactions with our platform, including courses accessed, progress, quiz results, and other relevant learning activities. This information helps us provide tailored recommendations and track your educational journey.
- Payment Information: If you choose to enroll in paid courses or purchase any educational resources on DEXA, we collect payment details necessary for processing your transactions. Please note that we do not store your payment card details on our servers. We utilize trusted third-party payment processors who adhere to stringent security standards.
- Device and Log Information: Like most websites and online services, we automatically collect certain technical information when you access DEXA. This includes your IP address, browser type, device information, operating system details, and website usage logs. We use this information for system administration, troubleshooting, and analyzing user trends.
How We Use Your Information:
- Enhancing Your Learning Experience: We utilize the data collected to personalize your learning journey, recommend relevant courses, and provide you with tailored educational content based on your preferences, progress, and learning history.
- Communication and Support: We may use your contact information to communicate with you regarding important updates, course information, account-related matters, and customer support inquiries. We may also send you occasional newsletters or promotional offers, which you can opt out of at any time.
- Statistical Analysis: We analyze user data in an aggregated and anonymous manner to improve our platform’s performance, identify trends, measure user engagement, and develop new features and courses that align with our users’ needs.
- Legal and Security Purposes: We may disclose your information when required by law or if we believe in good faith that such disclosure is necessary to protect our rights, comply with legal obligations, investigate fraud, or enforce our Terms of Service.
We prioritize the security of your personal information and employ appropriate measures to protect it against unauthorized access, loss, alteration, or disclosure. Our platform utilizes industry-standard encryption protocols, access controls, and regularly updated security practices to safeguard your data. However, it is important to note that no method of transmission over the internet or electronic storage is entirely secure. While we strive to protect your data, we cannot guarantee absolute security.
DEXA may utilize third-party service providers or integrate with external platforms to enhance your learning experience. These third-party services have their own privacy policies and terms of service, and we encourage you to review them as we are not responsible for their practices.
You have the right to review, update, or delete your personal information by accessing your account settings or contacting our support team. You can also choose to opt out of promotional communications by following the instructions provided in our emails.
DEXA is intended for users who are at least 18 years old. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected personal data from a user under 18, we will take steps to delete the information as soon as possible. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so that we can take appropriate action.
Thank you for entrusting DEXA with your digital learning journey. We are committed to maintaining the privacy and security of your personal information and providing you with an exceptional learning experience.
Effective Date: 13th, May, 2023.