Various definitions of the concept of quality have been put forward.
One generic definition (Pass, 2006b) is as follows:
The overall characteristics of a product or service that fulfill the requirements of customers in terms of quality.
This definition aligns with the viewpoint of Joseph Juran, who, in the 1950s, defined quality as ‘fitness for use’ (as quoted in ASQ, 2019).
This definition is largely consistent with the definition of quality provided by APM (2019, p. 214):
The suitability for the intended purpose and the degree to which the output of a process or the process itself conforms to the requirements.
Now take a moment to consider the following statements about quality. Which ones do you agree with?
- Quality should prioritize the customer’s needs.
- Quality is an internal focus.
- Quality should be considered from the project’s inception.
- The execution phase of a project is crucial for achieving quality goals.
- Quality issues should be openly discussed to identify corrective actions.
- Quality problems should be concealed from customers and possibly managers.
- Individuals are enthusiastic about producing high-quality outcomes.
- Team members do not produce quality outputs without close supervision.
Share your thoughts on these statements in the discussion section below.
Quality should be considered from the beginning of the project.
Quality should be emphasised from the beginning of the project to the end.
Quality over Quantity, it should also be considered from the start of the project. Thinking as a consumer will also enable people do and think quality, because what you can’t take, shouldn’t be made for consumers.
Chukwuma Favour Nmesoma
Cohort 27
Team 3
Quality should be considered from the project inception
Quality issues should be discussed openly to identify corrective actions
Quality is the basic standard attached to a particular thing. In that case, a versatile project manager should always put quality first I everything.
Quality should be prioritized over quantity.
Quality should be introduced right from the inception of the project, during the process of the project and to the Finishing of the project, Quality adherence is Paramount and it is organization standards, satisfied client will always refer to the project delivery. so we quality should not be jeopardized.
Quality is the degree of standard placed on something. Quality should be considered for the project’s inception to the time of delivery.
Quality should be priotize at every stage of the project and its shouolud meet the organizational goal and customers satifaction.