Various definitions of the concept of quality have been put forward.
One generic definition (Pass, 2006b) is as follows:
The overall characteristics of a product or service that fulfill the requirements of customers in terms of quality.
This definition aligns with the viewpoint of Joseph Juran, who, in the 1950s, defined quality as ‘fitness for use’ (as quoted in ASQ, 2019).
This definition is largely consistent with the definition of quality provided by APM (2019, p. 214):
The suitability for the intended purpose and the degree to which the output of a process or the process itself conforms to the requirements.
Now take a moment to consider the following statements about quality. Which ones do you agree with?
- Quality should prioritize the customer’s needs.
- Quality is an internal focus.
- Quality should be considered from the project’s inception.
- The execution phase of a project is crucial for achieving quality goals.
- Quality issues should be openly discussed to identify corrective actions.
- Quality problems should be concealed from customers and possibly managers.
- Individuals are enthusiastic about producing high-quality outcomes.
- Team members do not produce quality outputs without close supervision.
Share your thoughts on these statements in the discussion section below.
I agree with the following;
Quality should prioritize the customer’s needs.
Quality should be considered from the project’s inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
I agree with
Quality should prioritize the customer’s needs.
Quality is an internal focus.
Quality should be considered from the project’s inception.
Quality must be considered at every stage or phase of a project in other to achieve the overall quality
Quality of product should be put to consideration at the beginning of the project and resources should be made readily available for production and compromising won’t be an option which can lead to loss of customers and referrals.
I agree with the following below
1.Quality should prioritize the customer’s needs.
2.Quality is an internal focus.
3.Quality should be considered from the project’s inception.
4.The execution phase of a project is crucial for achieving quality goals.
5.Quality issues should be openly discussed to identify corrective actions.
6. Individuals are enthusiastic about producing high-quality outcomes.
AS a QA Engineer, quality is the core foundation to which a software tester is evolved around, Product testing is a task carried out to ensure products or services meets users requirements , and meets up certain criterias ; form Usability, Functionality,and Performance. Quality should be the hallmark of every PM that way clients trust you and in future years enables more referrals in
6) Quality should prioritize the customer’s needs.( I agree)
Quality is an internal focus.( I agree)
Quality should be considered from the project’s inception.( I agree)
The execution phase of a project is crucial for achieving quality goals. ( i agree)
Quality issues should be openly discussed to identify corrective actions.( i agree)
Quality problems should be concealed from customers and possibly managers.( i don’t agree) in the case of bug release that could compromise the quality of the software and it wasn’t properly mitigated which led to the functional bug , issues like this can jeopardize the reputation of every team member involved in the project. it is important that there is open communication about quality issues among team members.
Individuals are enthusiastic about producing high-quality outcomes.
Team members do not produce quality outputs without close supervision( i partially disagree) most team members who are aware of the cruciality of certain projects knows alot its at stake, if they cant produce quality independently without close supervision , there is a question of integrity if you channel positivity and a quality towards a project.
I agree with:
1. Quality should prioritize the customer’s needs.
2. Quality should be considered from the project’s inception.
3. The execution phase of a project is crucial for achieving quality goals.
3. Quality issues should be openly discussed to identify corrective actions
5. Team members do not produce quality outputs without close supervision.
I agree with the following statements
1. Quality should prioritize the customer’s needs. ✅️
3.Quality should be considered from the project’s inception.✅️
5 Quality issues should be openly discussed to identify corrective actions.✅️
7. Individuals are enthusiastic about high-quality outcomes✅️
I partially disagree with no. 2 which says Quality is an internal focus.
The execution phase of a project is crucial for achieving quality goals. No. 4 (I agree to an extent – if adequate resources are allocated, execution will be seamless, if resources are not adequately allocated, compromises on Quality will be the norm)
I disagree with number 6 which says
Quality problems should be concealed from customers and possibly managers
I partially agree with number 8 which says Team members do not produce quality outputs without close supervision
(1) Quality should prioritize the customer’s needs. (I agree)
(2) Quality is an internal focus.(I don’t agree)
(3) Quality should be considered from the project’s inception.(I agree)
(4) The execution phase of a project is crucial for achieving quality goals.(I agree)
(5) Quality issues should be openly discussed to identify corrective actions.(I agree)
(6) Quality problems should be concealed from customers and possibly managers.( I don’t agree)
(7) Individuals are enthusiastic about producing high-quality outcomes.( I don’t agree)
(8) Team members do not produce quality outputs without close supervision. ( I agree, they need close supervision to be able to produce quality outputs.)
I agree with 1, 2,3, 5, 7,8
4. I disagree, not just execution phase, but all the phases of the project are both crucial in achieving quality goals. Because , if there is a gap in allocating funds and resources during planning phase, it may affect the quality goals of the project.
There’s need for close supervision by the project manager ,for the team to achieve quality goals of a project.
1. Quality should prioritize the customer’s needs. (TRUE)
2. Quality is an internal focus. (FALSE)
3. Quality should be considered from the project’s inception. (TRUE)
4. The execution phase of a project is crucial for achieving quality goals. (TRUE)
5. Quality issues should be openly discussed to identify corrective actions. (TRUE)
6. Quality problems should be concealed from customers and possibly managers. (FALSE)
7. Individuals are enthusiastic about producing high-quality outcomes. (FALSE)
8. Team members do not produce quality outputs without close supervision. (TRUE)