It is now time to review a case study that focuses on ethical behavior.
Access the Open APM’s ethics case study resource provided below to read a scenario concerning ethics in projects.
Can you pinpoint a few instances of professional conduct highlighted in this scenario? Reflect on the skills employed to integrate ethical considerations into the decisions made by the individuals involved. Can you recognize them?
Share your responses in the discussion section below.
After posting your comment, proceed to the next step, where you will find some potential answers provided by APM for these questions.
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Williams should have involved John well enough in his work, almost totally worked in isolation with john having little or no knowledge of what he did which is very unethical. on the other hand Karren initially started working with her emotions which she later switched and worked critically in sort of a team work that led to the breakthrough they had at the end of the day.
Williams worked in isolation and that poses unethical in a work schedule, he didn’t carry John along rubbing minds with him to achieve a better result which led to the outcome he got.
Karen on the other hand worked more emotionally than critically.
Skills used:
Team work and collaboration between John and Karen brought about a synergy that produced a more better results.
William could do better with his communication skills. He left John in the dark. Also, he should’ve been more transparent instead of making decisions on his own. Karen let her emotions get in the way which is unethical.
Skillset used: teamwork and collaboration between John and Karen, critical thinking, calculated risk taking, resilience, initiative, problem-solving and decision making under uncertainty.
There was a big gap in their communication.
Issues of professional conduct
The following are the couple of issues related to professional conduct.
1. Conflict of interest
2. Lack of communication skills
3. Internal dissolution
4. Transparency and honesty
Integrity and Transparency:
William’s approach to bypassing the agreed engagement process and relying on pre-prepared data raises concerns about transparency and the authenticity of stakeholder feedback. It compromises the project’s credibility and risks overlooking critical hurdles.
Accountability and Professional Judgment:
Karen’s hesitation to critique the report due to concerns about workplace harmony and job security highlights the challenge of balancing personal and professional responsibilities. Delayed action could have jeopardized the project’s success.
THE SKILLS USED TO SOLVE THE PROBLEM
Critical Thinking and Problem-Solving:
Karen and John assessed the risks of proceeding with flawed data and also challenging it. By analyzing potential outcomes, risks that they might face if the data isn’t well looked into. they prioritized long-term organizational integrity over short-term convenience.
Collaboration and Effective Communication:
Open dialogue between Karen and John enabled them to acknowledge the issue and brainstorm solutions. John’s willingness to consider Karen’s input encouraged trust and teamwork.
involvement of the community people
Karen’s initiative to involve the community members in other to get to their opinions through communications and questionnaire really helped a long way for them to be able to actualize their goals in the project
Proactive Research and Innovation:
Karen’s initiative in researching and involving a credible global firm to validate the data demonstrated resourcefulness and a commitment to ethical project management.
This scenario demonstrates several instances of professional conduct and decision-making skills that integrate ethical considerations. Here’s a breakdown of these key moments and the skills involved:
1. Ethical Diligence in Stakeholder Engagement
Professional Conduct: Karen and William express concern about the thoroughness of the opinion research and engagement programme. They recognize the risks of using incomplete or insufficiently validated data for decision-making.
Skills:
Critical thinking: Questioning the reliability of the initial engagement process.
Ethical responsibility: Prioritizing the project’s integrity over personal convenience or avoiding conflict.
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2. Open Communication and Constructive Feedback
Professional Conduct: Karen hesitates to critique John’s work but ultimately provides honest feedback when prompted. She frames her concerns in a way that seeks to improve outcomes without undermining John personally.
Skills:
Diplomacy: Balancing constructive criticism with maintaining a positive workplace dynamic.
Courage: Sharing a candid opinion despite potential personal risks during her probation period.
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3. Collaborative Problem-Solving
Professional Conduct: Karen, John, and William collaborate to address the identified issues in the engagement report. They brainstorm alternative solutions and seek additional support to ensure the project’s success.
Skills:
Teamwork: Leveraging diverse perspectives to solve complex problems.
Initiative: Karen’s independent research and proactive suggestion to partner with a global firm.
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4. Ethical Leadership and Risk Management
Professional Conduct: John acknowledges and responds to Karen’s concerns rather than dismissing them, demonstrating leadership by fostering an environment where ethical dilemmas can be openly addressed.
Skills:
Leadership: Encouraging transparency and supporting the team in resolving challenges.
Risk analysis: Mapping potential consequences of relying on flawed data and deciding on a safer course of action.
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5. Commitment to Quality and Long-Term Vision
Professional Conduct: The team prioritizes the accuracy and validity of the engagement process over short-term convenience or immediate client approval.
Skills:
Strategic thinking: Considering the broader implications of their actions on the firm’s reputation and future contracts.
Integrity: Upholding professional standards to ensure reliable outcomes for stakeholders.
These examples reflect how ethical considerations, effective communication, teamwork, and leadership intertwine in professional conduct, fostering both project success and long-term organizational credibility.
Integrity and Transparency:
William’s approach to bypassing the agreed engagement process and relying on pre-prepared data raises concerns about transparency and the authenticity of stakeholder feedback. It compromises the project’s credibility and risks overlooking critical hurdles.
Accountability and Professional Judgment:
Karen’s hesitation to critique the report due to concerns about workplace harmony and job security highlights the challenge of balancing personal and professional responsibilities. Delayed action could have jeopardized the project’s success.
THE SKILLS USED TO SOLVE THE PROBLEM
Critical Thinking and Problem-Solving:
Karen and John assessed the risks of proceeding with flawed data versus challenging it. By analyzing potential outcomes, they prioritized long-term organizational integrity over short-term convenience.
Collaboration and Effective Communication:
Open dialogue between Karen and John enabled them to acknowledge the issue and brainstorm solutions. John’s willingness to consider Karen’s input encouraged trust and teamwork.
Proactive Research and Innovation:
Karen’s initiative in researching and involving a credible global firm to validate the data demonstrated resourcefulness and a commitment to ethical project management.
In the ethics case study, the main issues of professional conduct are:
Conflict of Interest: The project manager’s personal connection with a supplier raises concerns about impartiality.
Transparency and Honesty: Failing to disclose the personal relationship undermines trust.
The skills used to address these ethical concerns include:
Critical Thinking: Recognizing the conflict of interest and its impact.
Effective Communication: Openly discussing the issue to ensure fairness.
Ethical Awareness: Proactively addressing ethical concerns.
Integrity: Ensuring actions align with professional standards.
These skills help make informed decisions and maintain the project’s credibility and trust.
After reviewing the ethics case study, I’ve identified a couple of issues related to professional conduct:
1. Conflict of interest: The project manager’s personal relationship with the supplier raises concerns about impartiality and fairness in decision-making.
2. Transparency and honesty: The project manager’s failure to disclose the personal relationship and the supplier’s potential biases undermines trust and credibility.
The skills used to bring ethics into decisions in this scenario include:
1. Critical thinking: Recognizing the potential conflict of interest and considering the implications of the project manager’s personal relationship.
2. Effective communication: Openly discussing concerns and biases to ensure transparency and fairness.
3. Ethical awareness: Identifying and addressing potential ethical issues to maintain the integrity of the project.
By applying these skills, the individuals involved can make informed, ethical decisions that uphold professional standards and promote trust.
Issue of professional conduct:
1) Ineffective communication: Thus far we have learnt that communication is the pivot to a successful project. but in the case of John, Williams and kareen, kareen wasn’t at ease airing her opinion or counsel due to the fear of offending John or jeopardizing her probation. Williams on the other hand wasn’t open to relay his discussion and plans with John as well. Which is unethical professionally.
2)internal dissolution.
SKILLED EMPLOYED TO INTEGRATE ETHICAL CONSIDERATION IN TO THE DECISIONS:
Communication: After they have noticed the gap, over a coffee table, John and kareen figured away to break through their communication barriers and talk through the solution to the problems perceived in the engagement report. Communication with other colleagues gave kareen a Notion or idea about teamwork. This little relaxation helped her to bounce back better with her research, which paved a way to solve the puzzle.
Collaboration: The team work between kareen and John helped them map out the risk of running the project with the report Williams generated from a local firm, deliberating with the big firm and convince to approach the local firm directly and also identify some material hurdles for the stage of the project.
Critical thinking: Kareen was very analytical in her approach in solving problems, she brainstormed with john to map out the risk and also thought through reaching out to the big global firm to approach the local firm directly which eventually became the excellent way that yielded the most excellent result.
Research: This is one the powerful skill kareen employed in fixing the bottle neck. Through her intensive research she was able to identify a big global firm that the local firm once partnered with.
Integrity: John was head bent on doing things the right way, it was his persistence that birthed the deliberations, mapping, critical thinking and research that unravelled the hidden risk in the documents Williams extracted from the local firm which would have jeopardized the success of the project in the future.
Receptivity: Despite John been kareen, he welcomed her ideas and allowed her opinion when he perceived it was the best and would yield good results. This helped foster collaboration and aides quick decision making.
ISSUES OF PROFESSIONAL CONDUCT:
Compromise and itransparency: There is a clear issue of internal driven adversity. William boycotted the planned forum and resorted to importing the research opinion of a local firm thereby jeopardizing the essence of the engagement which is to discover hurdles and gather insights to prepare for the next big stage of the project.
Ineffective Communication: kareen was not at ease airing her opinion due to insecurities and fear of offending John or jeopardizing her probation. Williams was not open to discuss his plans with John which is prove that they don’t have a good communication relationship.
SKILLED EMPLOYED TO INTEGRATE ETHICAL CONSIDERATION IN TO THE DECISIONS:
Communication: over a coffee table, John and kareen figured away to break through their communication barriers and talk through the solution to the problems perceived in the engagement report. Communication with other colleagues gave kareen a Brian wave ( ease off stress and fatigue) This little relaxation helped her to bounce back better with her research, which paved a way to solve the puzzle.
Collaboration: The team work between kareen and John helped them map out the risk of running the project with the report Williams generated from a local firm, deliberating with the big firm and convince to approach the local firm directly and also identify some material hurdles for the stage of the project.
Critical thinking: Kareen was very analytical in her approach in solving problems, she brainstormed with john to map out the risk and also thought through reaching out to the big global firm to approach the local firm directly which eventually became the excellent way that yielded the most excellent result.
Research: This is one the powerful skill kareen employed in fixing the bottle neck. Through her intensive research she was able to identify a big global firm that the local firm once partnered with.
Integrity: John was head bent on doing things the right way, it was his persistence that birthed the deliberations, mapping, critical thinking and research that unravelled the hidden risk in the documents Williams extracted from the local firm which would have jeopardized the success of the project in the future.
Receptivity: Despite John been kareen, he welcomed her ideas and allowed her opinion when he perceived it was the best and would yield good results. This helped foster collaboration and aides quick decision making.
Issue identified: lack of effective communication and working as a team.
Working as a team and effective communication is crucial to how a project will be successful.
Although Williams conducted a research and his research can be seen as being good but he forgot that effective communication with his team members can provide him with eagle eyes to see the weaknesses.
There was initially a communication gap between all three members of the team. William wanted to handle things on his own as a local without doing the proper research with John which was the initial plan. Karen kept her opinion to herself until she was asked for a sincere review because she wanted to keep her job.
The approach adopted by Karen and John eventually came as a result of proper brainstorming and advice from other professionals. If John hadn’t asked Karen for an honest review, the project would have turned out a disaster
Issues:
Lack of communication
William relied only on what has been done . He made no research.
Skills that were used:
Teamwork between Karen and John
Critical thinking and analysis
Research
Adaptability
The case study highlights professional conduct and ethical decision-making through teamwork, critical thinking, and adaptability. John demonstrated cultural sensitivity and professionalism by constructively addressing discrepancies in the engagement process. Karen showcased analytical skills and courage by raising concerns about the report’s accuracy despite her probationary status, emphasizing the firm’s longterm reputation. Their collaborative approach involved transparent discussions, risk assessments, and contingency planning, ultimately leading to a solution through Karen’s resourcefulness in leveraging external partnerships. Together, they upheld ethical standards and ensured the project’s integrity while navigating workplace dynamics and cross-cultural challenges.
From the case study read, the project managers all employed good skills in solving the issue but they was lack of effective communication amongst the team members.
Issues of Professional Conduct
1. Compromising Stakeholder Engagement
• William skipped the planned forums to gather feedback and instead relied on results from a local opinion research firm. This raised questions about the validity and transparency of the data collected.
2. Karen’s Ethical Dilemma
• Karen felt uneasy about the “perfect” report but hesitated to voice her concerns initially because she was worried about workplace dynamics and her probation status.
Skills Used to Address Ethical Decisions
1. Critical Thinking
• Karen identified potential flaws in the report and questioned its credibility, showing her ability to analyze information critically.
2. Effective Communication
• Karen approached John carefully, using humor to start the conversation and eventually opening up an honest discussion about the report.
3. Teamwork
• By collaborating with John, Karen helped map out the risks and brainstorm solutions, leading to the decision to involve a global firm for a review.
4. Focus on Integrity
• Both Karen and John prioritized doing the right thing for the project and the firm’s reputation, even though it meant extra effort and potential risks.
This scenario shows how ethical decisions often require teamwork, honest conversations, and a commitment to professional integrity.
It’s clear that there are poor communication skills between the team members. William is not great at collaboration and he deviated from the original plan as John indicated. William also sounds condescending towards John.
I understand Karen not wanting to upset the status quo but she should have found a way to share her concerns.
She is obviously resourceful and a great problem solver as evidenced
the next week.
Esther Osuji
From the case study read there was poor and ineffective communication amongst the team members ,there was no transparency between the project manager and the team members, no collaboration, no proper planning and poor management of the project.
However they employed the following skills to solve the challenges they encountered with the project
•They had an open minded discussion
•Risk management
•Negotiation
•Problem solving skills
•Research
•Collaboration
From the case study read, there was lack effective communication and team collaboration among the project teammates. Williams as the Project manager was not handling the the team in the right way, he wasn’t giving updates, no meetings and he lacked communication with his teammates. The observed skills here are Negotiation, continual professional development by karen.
From the APM’s case study above, it is crystal clear that effective communication was absent amongst the team members. Between the Project manager and the team, there was no transparency as well. No proper planning, poor management of the project as well. However the following skills are employed to solve the challenge they encounter with the project: open mind discussion, research, risk management, negotiation, problem solving skill and collaboration.
From the case study, there’s no communication and collaboration between Williams and John and I could notice internal adversities. On the side of Karen, she didn’t make use of the values
The skills employed later:
Problem solving skill, collaboration and team management
From the case study read, there was lack effective communication and team collaboration among the project teammates. Williams as the Project manager was not handling the the team in the right way, he wasn’t giving updates, no meetings and he lacked communication with his teammates. The observed skills here are Negotiation, continual professional development by karen.
From the APM case study, it can be viewed that John’s priority shift into pleasure before business, as he was first interest in the countries view(unethical).
John and William lacked effective communication( unethical) as they were meant to work together on the day of arrival to obtain relevant information needed to proceed to the next day of the project.
Karen wasn’t bold enough to criticize John her colleague because of her interest(conflict of interest). However, it was admirable for Keren to understand research recommend a way out(problem solving), which lead to collaboration( between Keren and John). This shows Keren’s value of continuous learning, adaptability and professional growth.
From the case study, it’s so obvious the team lack effective communication skills, and Karen was scared to say something as not to be seen as criticizing person since she just joined the team not until John asked her.The following skills were used to find positive solutions to the challenge they were faced with; Research,Risk Management,Collaboration, ethics and standard, negotiation, problem solving
From the APM case study, the was clear that the team members lacked effective communication skills, especially John and Williams. And this affected their decision making and tackling the problem.
Good communication skill is needed for maximum productivity.
From the case, it was obvious the team members lack good communication and were not honest with each other. In our previous lessons, we were taught that effective communication is one of the major skill that a project manager needs to have and ethics and standard.
From the APM case study, the team lack effective communication and team collaboration, though John and Karen collaborated to get a perfect outcome, Williams as the PM wasn’t giving timely updates, no meetings , poor communication with the team.
The skills i noticed here are
Negotiation
Knowledge of regulatory bodies
Ethics and standard
Continuing professional development by Karen.
From the case, it was obvious the team members were scared to hand the difficult talks and were not brutally honest with each other. In our previous lessons, we were taught that effective communication is one of the major skill that a project manager needs to have.
Here is the one of the issues encountered.. lack of Communication, lack of honesty
One of the skills that are needed is effective communication, team work collaboration and critical reasonings
The issue noticed is the inability of the project team mates to open up their concern about how each of them are taking up their task. Their was a lack of professional conversation among their fellow project team mate.
Communicating inside the project team skill was applied between John and Karen which had a positive result to move forward.
Professional conduct highlighted
1. Karen understood her need to contribute was because of her respect for the company’s organisational values and she values it above her deposition towards John
What are the skills used in tackling the ethics case seen in the APM case studies
1. Negotiation
2. Knowledge of regulatory Body
3. Ethics and standards
Issues with professional conduct include: poor communication, misinterpretation. They were able to solve the misconduct with the following skills: Effective communication, Teamwork and collaboration.
There are issues of poor communication, conflict of interest, lack of transparency amongst Mr. John and Mr. Williams.
The ethics was brought into place by these skills; collaboration and teamwork, critical thinking and effective communication.
These are issues of the professional conduct; misinterpretation, conflict of interest and poor communication.
The skills that were used to bring ethics in place are; effective communication, mapping, teamwork and collaboration
Issues of professional conduct:
1. Misinterpretation
2. Communication
3. Conflict of interest
Skills used to bring ethics into decisions.
1. Mapping:
2. Collaboration
3. Teamwork
Here are the issues of professional conduct and the skills used to bring ethics into decisions:
Issues of Professional Conduct:
1. Misrepresentation of Information: William’s claim that the engagement programme had already been carried out, when in fact it had not, raises concerns about honesty and transparency.
2. Lack of Transparency: William’s decision to use a pre-existing report without disclosing this to John, and Karen’s initial hesitation to speak up due to concerns about office dynamics, highlight issues with transparency and open communication.
3. Conflict of Interest: William’s close relationships with the opinion research firm and the potential for personal gain or favoritism raise concerns about conflicts of interest.
Skills Used to Bring Ethics into Decisions:
1. Critical Thinking: Karen’s skepticism about the report’s findings and her decision to investigate further demonstrates critical thinking and a commitment to ethical decision-making.
2. Effective Communication: Karen’s ability to articulate her concerns to John and her colleagues, and John’s willingness to listen and address these concerns, highlight the importance of effective communication in resolving ethical dilemmas.
3. Professional Courage: Karen’s decision to speak up despite concerns about office dynamics and her probation period demonstrate professional courage and a commitment to doing what is right, even in the face of adversity.
4. Collaboration and Teamwork: The eventual collaboration between Karen, John, and the global firm to address the issues with the report demonstrate the importance of teamwork and collaboration in resolving complex ethical dilemmas.
IGWE, RUTH. Team 5
Issues of Professional Conduct i identified.
1. Misrepresentation of information: William, the client agency representative, presented a report , which raised suspicions about the authenticity of the engagement program’s results.
2. Conflict of interest: John was initially hesitant to challenge the report, possibly due to his excitement about the contract and his loyalty to the client. Karen, on the other hand, was concerned about the report’s credibility and the potential impact on the project’s success.
Skills used to bring ethics into decisions used:
1. Critical thinking: Karen demonstrated critical thinking skills by questioning the report’s findings and considering alternative explanations.
2. Collaboration: Karen and John worked together to discuss their concerns and potential solutions. This collaboration helped to ensure that ethical considerations were taken into account.
In the third scenario, Karen showed great team work and communication skills to John in enusuring that the project was carried out effectively.
Karen wasn’t keen on criticizing John’s report she showed empathy unlike Williams.
Based on the case study, two issues that stand out in this scenario are:
**William lacked communication skills. He was not able to communicate or pass information about the project to John in a way that John could understand. There was frabrication of results by William , these action of his can disrupt the outcome of the project.
John almost lost his ability to deal with the issue.
Thankfully Karen intervention helped. That’s where ethics come in.
1) She portrayed professional courage
2) She communicated with John, in a respectful manner and also reminded him of the values of their organization. This help to keep John on track again
3) Both John and Karen worked together as a team and that way, they got a solution for the project. They also learnt to update their client by reporting their every move concerning the project.
Based on this case study,
there was lack of transparency on William’s: he did not carry his colleague John along with the engagement plan he made, this could lead to lack of trust for further projects.
There was also lack of proper communication to William on John’s part.
However, with critical thinking and looking beyond this project into the reputation of the firm, Karen was able to bring perspective to solving the problem at hand.
She communicated well with John without criticizing him and they were able to sort things out
Lack of transparency: Lack of transparency displayed by William by going behind to do things by himself.
Lack of integrity and display of personal interest: William displayed lack of integrity by trying to manipulate the date. He was more focused on personal gain rather than a successful project delivery.
Critical thinking and communication:
Through critical thinking Karen was able to identify the issue and could communicate it to John.
Collaboration: Through collaboration they were able to address the issue.
Based on the case study, two issues that stand out in this scenario are:
1. Misrepresentation of information: William, the client’s representative, presents a report that appears to be fabricated or manipulated to achieve a desired outcome, rather than a genuine representation of the engagement with stakeholders.
1. Lack of transparency and accountability: William’s actions suggest a lack of transparency and accountability in the project management process. He seems more interested in delivering a report that will please John and the project team, rather than ensuring that the report accurately reflects the stakeholder engagement.
The skills used to help bring ethics into decisions in this scenario include:
1. Critical thinking: Karen’s critical thinking skills are impressive. She’s able to identify potential issues with the report and speak up.
2. Ethical awareness: Karen’s awareness of the ethical implications of presenting a potentially flawed report is commendable. She encourages John to take a closer look, demonstrating her commitment to doing the right thing.
3. Collaboration and communication: Karen and John’s collaborative approach to addressing the issue, including their open and honest communication, helps to ensure that the project is managed in an ethical and transparent manner.
Lack of teamwork: Mr Williams thought he has more knowledge more than John and he went ahead to conduct his own engagement without letting others know.which also leads to lack of communication.
The skills that was used to solve those identify issues
Communication skill: Karen discussing and letting his team to know the identified issues on the project and John was able to listen to her about it
Observation skills: Karen in the other hand observed everything that was happening among John and William
I think that’s one of the reasons she was able to tackle the identified issues.
After analyzing the case study,a couple of issues of professional conduct.
1. Lack of transparency; Williams was not transparent with his research results/reports, hence the disagreement between them.
2. Lack of communication; John’s decision to move to the project site without prior communication with Williams was a blocker to how they were going to carryout the research.
The skills used to bring ethics into the decisions are;
1. Communication; when they were open to communicate properly, they were able to resolve it ethically.
2. Critical thinking; Karen’s ability to analyze the situation, identity potential issues and consider the ethical implications to the project
After analyzing the case study, I identified a couple of issues of professional conduct:
1. _Lack of transparency_: William’s decision to conduct the engagement programme without John’s knowledge or involvement raises concerns about transparency and honesty.
2. _Integrity of data_: The fact that the opinion research firm’s report seemed “too good to be true” and was later found to have problems, highlights the importance of ensuring the integrity and accuracy of data.
The skills used to bring ethics into decisions in this scenario include:
1. _Critical thinking_: Karen’s ability to analyze the situation, identify potential issues, and consider the ethical implications of the engagement programme.
2. _Effective communication_: Karen’s decision to discuss her concerns with John and her colleagues, and John’s willingness to listen and address the issues, demonstrate the importance of open and honest communication in ethical decision-making.
3. _Professional courage_: Karen’s willingness to speak up and challenge the status quo, despite being relatively new to the firm and still in her probation period, shows professional courage and a commitment to ethical conduct.
After reading the ethics case study, I identified a couple of issues of professional conduct featured in the scenario:
1. _Conflict of interest_: The project manager’s personal relationship with the supplier raises concerns about impartiality and potential favoritism.
2. _Transparency and honesty_: The project manager’s decision to withhold information about the supplier’s performance issues from the project sponsor and stakeholders is unethical.
The skills used to bring ethics into decisions in this scenario include:
1. _Critical thinking_: The ability to analyze the situation, identify potential conflicts of interest, and consider the ethical implications of the project manager’s actions.
2. _Effective communication_: The project manager’s failure to communicate transparently with stakeholders highlights the importance of clear and honest communication in ethical decision-making.
There was lack of team work, poor communication and ineffective problem solving skills amongst Mr Williams, Miss Karen and Mr. John.
There are skills I feel should be developed amongst them such as effective communication and collaborations, risk assessment and management, ability to manage problem and solve them too.
There was lack of team work initially: cause Mr Williams was working alone and sharing his findings with team members.
There was lack of communication: teams members were not communicated well to.
Miss Karen and Mr. Williams has this problem solving skills. Cause they were able to carry out the project and deliver it to there clients
There was lack of communication amongst the project team and the clientele hence the reason Mr. Williams went ahead to carry out a research, Mr. John just accepted it even though unsure about the whole thing and Karen even though saw some loopholes decided to keep silent.
Skills employed for ethical considerations
1. Effective communication: Mr. John and Karen where able to come together and discuss the provided research.
2. Risk Assessment: They were able to ascertain risks that may arise in the course of carrying out the project and were also able to make changes.
3. Problem Solving: Karen was able to search and find a solution to the problems that may arise while carrying out the project.
The team lack communication in the first place and this make it seems as if is only one person that is active in the group John was feeling low of himself because the task as already been sorted out by someone and Karen too was afraid of speaking out her mind . So for a group to be progressive there is need for consistent communication and cooperation
From the beginning, there was lack of communication amongst the team members. This resulted to Karen keeping quiet even when she has discovered something lagging in the report. Proper and good communication skills amongst the members would have made them sit over the report, have the report discussed and opinions shared on the report.
I think the issues here is lack communication, Mr Williams lack communication because he was not carrying the team members along which is not good skill while carrying out a project..
Secondly there was no cooperation among them and leadership skill.
Skill to develop, effective communication, collaboration.
Issues of Professional Conduct:
1. Lack of Initial Engagement:
– John expected to organize and implement an engagement program, but William informed him that it had already been conducted by an opinion research firm. This deviation from the planned approach could undermine the quality and reliability of the feedback.
2. Questionable Data Integrity:
– Karen noticed that the engagement report appeared “too fine,” raising concerns about the accuracy and validity of the feedback gathered. This suggests potential issues with data integrity and the methods used to obtain the information.
Skills Used to Bring Ethics into Decisions:
1. Critical Thinking:
– Karen demonstrated critical thinking by questioning the validity of the engagement report. Her concerns about the “too perfect” results showed her ability to analyze information critically and identify potential issues.
2. Effective Communication:
– John and Karen engaged in open and honest communication. When John sought Karen’s honest opinion about the report, they spent time discussing the problem and potential solutions. This open dialogue helped them address ethical concerns and make informed decisions.
3. Risk Assessment:
– John and Karen conducted a thorough risk assessment by mapping out the potential consequences of accepting the report as it stood versus challenging it. This helped them understand the implications of their decisions and choose a course of action that minimized risks.
4. Problem-Solving:
– Karen’s initiative to research and identify a global firm that could review the local firm’s work demonstrated problem-solving skills. Her proactive approach helped uncover issues and ensure that the engagement results were accurate and reliable.
5. Ethical Consideration:
– Both John and Karen were concerned about the ethical implications of running with potentially flawed data. Their decision to address the problem rather than ignore it showed a commitment to ethical principles and maintaining the firm’s reputation.
Summary for Discussion Section:
In this scenario, several issues of professional conduct are evident, including the lack of initial engagement and concerns about data integrity. Critical thinking, effective communication, risk assessment, problem-solving, and ethical consideration were key skills used to address these issues. By questioning the validity of the engagement report and proactively seeking a solution, John and Karen demonstrated their commitment to ethical decision-making and maintaining the firm’s reputation.
The xyz is a new company and it’s reputation and brand as early as it is a should have been protected. Willam was not ethical in his work by not carrying out a thorough research with the locals on a project affecting them directly which could eventually lead to problems with the project.
John and Karen save the situation by using a key project management skill which is communication. Their communicating their doubts and also communication with other colleagues on how to solve the situation helped save the project . They dealed with issue ethically, Maintaining and protecting the company’s reputation.
the main thing the team lacked was communication, Mr Williams could have communicated his lead and research so they will all be on the same page, Mr john wasn’t paying so much attention to details, and the lady was reluctant to speak which almost cost them the project but in the end, they had proper discussion and sorted it all out
Mr Williams lacks communication and team work in the survey. For every project communicating your ideas and findings with other team members is very crucial for the success of the project.
Mr John on the other hand lack paying attention to detail if not he would sense Mr Wallliams wills to exonerate other team members from his findings.
Miss Karen acted more professional despite the fact that she is new in the company she never allow that to stop her from giving her honest review and mapping out ways to get the project done even though they still carry Mr Williams along. In all working together as team is one of the best way to get things done faster and better. Never act like an hero or Island when working on a project, you must put the integrity of the company at heart by communicating, collaborating, researching and arriving at a safe point for the betterment of the organization.
Hello everyone
In day 6 of identifying the problems from the case study
I think communication was the problem with williams, he could have conveyed his plan and update beforehand to keep John on board
I think another issue with John was not being aware of his new environment overseas, if not he could have caught up with the attitude beforehand
Cheers 🥂
They all had their individual value’s and tried dominating it to become the organisational value. It took the Holistic view of Karen to be able to merge John and William view point together; But they were all concerned about the Project Success.
Skills employed to integrate the ideas were:
📌 Communication
📌 Research
📌 Leadership
📌 Collaboration
📌 Teamwork
Communication was lacking, there was no solid plan on ground but after sharing an honest opinion things were sorted out. Also, a plan was later mapped out.
Every project has its unique issues, in the case study :
Mr john a seasoned project manager, but lacked a good communication skill, after planning with the team on what to do on reaching their destination he did otherwise and left his colleagues in the dark.
While Mr Williams also the did not follow the project plan of meeting and talking with stakeholders instead got a result on how they should act from studies from past project, which was unprofessional, he also lacked communication skill because he did not informed the team of such an idea at the beginning.
Miss karen is a young enthusiastic project manager who also lack an effective communication and negotiation skill, in her inability to relate her position with her superiors
The solution to the case study are :
1. Retrain the project managers bringing into consideration the skills that make for a good project manager especially communication.
2. Have a proper organization chart showing the order of decision making.
3. Bringing to there notice the ethics of the company so no body acts unprofessional.
4. Teaching them to put personal differences aside and work together for the good of the company.
From the case study, at first communication skills was lacking which led to some difficulties in the projects.
Mr. John and Miss Karen was not able to communicate very well with Mr. Williams, so as a good Project Manager no matter how nice the project reviews may be, it is expected you sit with your team members and talk things out, look into the risks factor and other things that need close attention.
Workers are involved in making the goals of a business a success. The team/people who work for an organization must know the goals, mission and vision of the organization they work for in order to contribute to its growth and development.
From the scenario:
William lacks collaborative, team spirit and communication skills. He acted alone on the assignment given and forced his opinion on John. This action made John disappointed in him unlike karen who initially was too afraid to criticize John’s work while forgetting that for the organization goal to be met those involved will have to put their ego aside and have to work together for it to be a success. Eventually she was able to communicate with John regarding the challenges she was able to identify from the assignment, they worked together as a team (which involves active listening, effective communication, problem solving, decision making and resolution) to prefer solution to the assignment given. This makes both of them an amazing project manager.
From the case study, at first communication skills was lacking which led to some difficulties in the projects.
Mr John and Miss Karen was not able to communicate very well to Mr
I think Mr. William was a project manager but couldn’t communicate effectively with Mr. John. I feel he should have also carried his team members along.
Secondly, Mr. John was a good project manager who observed and did a great job getting to know his counterpart well before trying to go for the project. However, he also flopped in maintaining his company’s value; he just acted on what Mr. William told him.
Thirdly, Mrs. Karen is a better project manager, she not only puts her communication skills into use but also maintains the company’s value.
My Observations:
1. Mr William was a project manager but couldn’t communicate effectively to Mr. John and also did not carry his team along.
2. Mr. John was a good project manager who observed and did a great job on getting to know his counterpart well before trying to push for the project but also flopped in the area of maintaining his company’s value, rather he just took what Mr. William gave him.
3. Ms. Karen is a better project manager, she didn’t only put her communication skills into use but also maintained company’s value.
My observation from the scenario is that Mr. Williams do play his role as expected to, because of lack of incompetent and poor communication skills, also Mr. John played unethical role by agreeing with the approach introduced by Mr. Williams.
As a project manager you need to be equiped with the necessary managerial role communication.
From what I can deduce from the painted scenario, it showed that Mr Williams lacked communication skill which is crucial for every project manager. He didn’t carry his team member. And as a project manager it is expected that you always carry your team along. As a project manager, communication is highly important. John and Karen has good qualities to emulate as a project manager which is being a problem solver. Critical thinker and a good communicator.
Can you identify a couple of issues of professional conduct featured in this scenario?
Reflect on what skills were used to help bring ethics into decisions used by the people involved in this scenario. Can you identify them?
The 3 people involved in these scenario unprofessional conducts. To start with, Williams was very unprofessional in conduct by accepting alternative research over those involved directly in the project, he lacks communication, collaboration and worth ethic skills, and if he continues in such conducts, it will end up destroying his reputation. And also, John was unethical enough to have agreed to Williams approach when he came up with his outsourcing research, there should be a place for taking one stand as this will surely help the next stage of the business, John could have done better by standing on his ground for his own research and the two researches could have been placed side by side for a better and outstanding output. On the other hand, Karen was a little bit fearful to address matter that can actually spoil the reputation of the company, she could have prompted John’s earlier for a better idea and suggestions on how to solve the current issue, I see in this behavior that she lacks work ethic, by placing the relationship between her and John’s over the company reputation.
So the skills I can identify here are..
Communication skill
Collaboration skill
Cognitive approach
Research skill
From this scenario i can deduce that Williams lack teamwork seeing that he got something done behind his team’s back
Also the way karen jokingly pointed out some problems to john showed an effective communication skills
Seeking for help as a project manager when stranded for a solution is also important.
From this scenario it shows that Williams lacks communication skill which is crucial for every project manager. He didn’t carry his team members along.
What I see in this scenario is that as a project manager, it is expected of us to give everyone in our team opportunity to participate in decision making at least to know their views and make them feel important. As a project manager, communication is highly important. John and Karen has good qualities to emulate as a project manager which is being a problem solver. Critical thinker and a good communicator.
What I could deduce from the painted scenerio was that Williams lack communication skill and also he is an autocratic leader, Karen on the opposite was an good observer with a good communication skills garnished with problem solving skills and someone who think critically and a team player, John on the other hand posses agood listening skill and a Democrat who shares insights from other people’s opinion..
From my observation, I think Williams lacks communication skill and teamwork . He wasn’t able to bring any thing to the tables for deliberation while Karen is more for a good communicator, critical thinker and problem solver and these are few important skills a PM should possess.
From the case study Williams lack communication skills which is very important for every project manager, he didn’t involve his team members, it is paramount to give every member of the team an opportunity to participate in decision making just to air their own point of view. Karen is a good communicator, a critical thinker and also a problem solved which makes her a good project manager
As known, project management involves 80% communication and in this scenario Williams didn’t carry John along and the decision making was one-sided.
Even after Karen brainstormed with John, they still couldn’t identify the project problem, until they asked for help. So, it’s okay to ask for help,if need be, from there you can also learn from it.
Team work is essential.
Good planning techniques is paramount.
Seeking professional assistance is important.
In all, ineffective communication/lack of team work spirit can jeopardize an ongoing project
This scenario shows that Williams lacks transparency by not communicating with his team members on how things are going he only worked based on assumptions.On the other hand John doesn’t communicate well with his team members as the manager,and usual communication is highly important while, Karen is a good communicator a critical thinker and also a problem solver.
The main issue here was ineffective communication, John did not pass the right information to his team members about his expectations and everything. While Williams issue was his assumption that the local opinion research firm’s approach and results were sufficient without consulting John or aligning on expectations. He underestimated the importance of the engagement process as envisioned by XYZ, prioritizing efficiency over thorough stakeholder feedback. This reflected a lack of clear communication and understanding of the project’s broader goals. Karen’s issue was her initial hesitation to voice concerns about the credibility of the engagement report due to fear of workplace repercussions, especially being on probation. This reluctance delayed addressing potential flaws in the project, risking its success and the firm’s reputation. However, once she communicated her concerns, she contributed effectively to resolving the problem. Hence, once the system of communication was put in place, everything was easier to resolve.
I felt the main issue here was ineffective communication, John didn’t have clear communication with the team about his expectations and everything. William’s main issue was his assumption that the local opinion research firm’s approach and results were sufficient without consulting John or aligning on expectations. He underestimated the importance of the engagement process as envisioned by XYZ, prioritizing efficiency over thorough stakeholder feedback. This reflected a lack of clear communication and understanding of the project’s broader goals. Karen’s issue was her initial hesitation to voice concerns about the credibility of the engagement report due to fear of workplace repercussions, especially being on probation. This reluctance delayed addressing potential flaws in the project, risking its success and the firm’s reputation. However, once she communicated her concerns, she contributed effectively to resolving the problem. Hence, once the system of communication was put in place, everything was easier to resolve.
I felt the main issue here was ineffective communication, John didn’t have clear communication with the team about his expectations and everything. William’s main issue was his assumption that the local opinion research firm’s approach and results were sufficient without consulting John or aligning on expectations. He underestimated the importance of the engagement process as envisioned by XYZ, prioritizing efficiency over thorough stakeholder feedback. This reflected a lack of clear communication and understanding of the project’s broader goals. Karen’s issue was her initial hesitation to voice concerns about the credibility of the engagement report due to fear of workplace repercussions, especially being on probation. This reluctance delayed addressing potential flaws in the project, risking its success and the firm’s reputation. However, once she communicated her concerns, she contributed effectively to resolving the problem.
From my view point , lack of good communication absence of professional conduct inappropriate ethical values and approach can lead to project havoc within the project member and can endanger the whole plan of the project.
William, known as “the people’s man,” should be cautious about taking shortcuts when preparing reports, as this could jeopardize the project’s future. His lack of communication, collaboration, and integrity is both unprofessional and unethical. Given that things evolve constantly in the project environment, collaborating with John, the Project Manager, to prepare the report correctly would have been the most appropriate course of action.
John, on the other hand, should have addressed his concerns with William about the report immediately. His reputation and that of his company are at stake, making it crucial to resolve such issues promptly and effectively.
Karen must recognize that staying silent because she is on probation and fears losing her job is not justifiable. Allowing this issue to persist could result in a flawed or delayed project, which would ultimately impact her career as well. Speaking up in such situations is essential for maintaining both professional integrity and project success.
For me, part of the project’s first stage was an engagement programme with a key stakeholder. Their feedback was to help identify any substantial hurdles that could influence key parameters for the next stage of the project. But William did not follow the due process of the engagement program with John and Karen, as John was excited and got carried away on the first day and on the second day, he had conflict of interest. Karen could not open up totally to John because of her personal benefit and didn’t want to shoot herself at the leg.
The skills used to help bring ethics into decisions used by the people involved in this scenario were: Research work, teamwork, collaboration and communication.
William concluded the engagement program to early without consulting or meeting up with stakeholders, he didn’t follow the right process.
John on the other hand did not immediately reject the report but was still skeptical about the way William handled it.
Karen, seeing the report was not comfortable with the report, so decided to talk to John admist her own insecurities.
Karen and John thought about what could happen with each choice.
They looked at the good and bad outcomes of their decisions, both morally and practically.
This shows that Karen is a good communicator. She’s also bold and confident. John is also one who listens. This case shows critical thinking, problem solving and collaboration.
In my own opinion , lack of good communication absence of professional conduct can lead to avoc within the project member and can jeopardize the whole plan of the project.
In my own opinion, the issues of professional conduct featured here are:
Mr Williams: lacks teamwork , and failed to follow the rules and regulations and due processes.
Mr John: Failed to critically analyze and evaluate the report before going through with it.
The skills demonstrated to tackle this were:
1. Communication
2.risk assessment
3. Collaboration
4.open mindedness
In my own opinion:
The issue of professional conduct featured here is :
Conflict of Interest: John’s personal relationship with the opinion research firm and his enthusiasm for the report’s findings may have influenced his objectivity.
2. Lack of Critical Evaluation: John’s initial acceptance of the report without thoroughly reviewing its methodology and findings.
And the Skills Used to Bring Ethics into Decision-Making:
1. Critical Thinking: Karen’s scrutiny of the report’s methodology and findings.
2. Risk Assessment: Identifying potential hurdles and consequences of proceeding with the report.
In my own opinion, the issues of professional conduct featured in the scenario are:
a). Mr. Williams did not follow the rules & regulations of services delivery.
b). The root of organizational culture was traded off.
c). Mr. Williams presented a false/doctored report for Mr. John which is unethical. Flaws were identified within the report. He was not transparent.
d). Mr. John shouldn’t have agreed to accept Mr. Williams reports. Its against the background of ethical practices,
However, the following skills were demonstrated by the people:
a) Research works/exercise
b). Communication
c). Collaboration
d). Ability to manage Risk.
In my opinion there was no proper communication .
William was just focused on completing the project without ensuring that an excellent job was done which would have required speaking to the stakeholders.
There was also no teamwork and a lot of assumptions were made.
Can you identify a couple of issues of professional conduct featured in this scenario?
1. One issue of Professional conduct that I saw was William’s failure to follow due process as seen where he caused him & his team mates to skip the first stage of getting feedback from the key Stakeholders at the Agency
2. Also, William presented John with a seemingly tailored data, based on Karen’s opinion. It’s very unethical to work with a false or incomplete data & feedback knowing full well that the bedrock of implementation of most projects is feedback, & that has to be gotten right
Reflect on what skills were used to help bring ethics into decisions used by the people involved in this scenario. Can you identify them?
The following skills were used to remedy the challenge they were faced with;
1. Research
2. Risk Management
3. Problem Solving
4. Collaboration
Couple of issues noted were the lack of professional skill exhibited by Williams and Karen who obviously weren’t concerned about taking professional steps to achieve the required project.
All they were concerned about was the risk tied to the project and not the possibility of the result that could come out in taking that project risk
2.Skills that were used
regardless of the opposition was that John chose to take up the project knowing the risk attached which is one quality of a project manager
b. Karen took a leap of help after reluctantly realizing the project could still work
c. John gave the project a try and acted on the risk to create a solution…
In the scenario, both good ethical practices and critical mistakes are evident. John showcases commitment to authentic stakeholder engagement, planning structured forums to gather detailed local insights. However, he fails to communicate his expectations clearly to William, leading to a significant misunderstanding about the engagement process. This lack of communication results in William proceeding with his own approach, limiting the quality and depth of stakeholder feedback John expected.
William, on his part, takes a more pragmatic approach by relying on local opinion research to expedite the project. However, he assumes he knows the local stakeholders’ views well enough and doesn’t engage John in a detailed discussion on his research approach, leading to a lack of alignment between them. His focus on moving the project forward quickly, compromises the engagement process and fails to meet John’s standards of a thorough feedback.
Karen’s actions bring both value and potential risk. She shows integrity and courage by voicing her concerns about the report’s overly positive results, despite being new and on probation. While she initially hesitates due to job security concerns, she ultimately collaborates with John to address the issue. Yet, her delay in raising concerns could have compromised the project’s integrity if it had gone unnoticed. Her proactive approach to finding an independent review demonstrates initiative but also reflects a gap in initial quality control that could have prevented the need for outside verification.
Together, these actions highlight both the ethical skills of integrity, accountability, and risk management and areas for improvement, particularly in communication, collaboration, and proactive alignment of project goals. This mix of positive practices and mistakes shows how critical it is for project teams to maintain an open and clear communication to prevent misunderstandings and ensure alignment from the outset.
William carried out a task meant for the team on his own and wasn’t transparent about the method he used for the research and though Karen doubts the credibility of the report she is scared of voicing it. Thanks to John who effectively communicates with other teammates thereby uncovering discrepancies in the report. They saved the company’s reputation and integrity
Yes.
The issues of decision making and risk management,Fear of criticism and how Feedbacks are received are some of the professional conduct noticed in the scenario under discussions.
The different skills of integrity, Communication and Collaboration as well as Problem Solving and Critical Thinking ( which helped Karen discover a way to address issues without causing unnecessary conflict)
are noticed and these help to see Projects concluded.
Professional conduct issue: Williams over looked the correct process of collecting dates and analyzing them which made him not been transparent.
Skill used : first knowing the norms and values of the company helped Karen discover the issues while communication helped to bring ethics into the decision.
Professional Conduct Issues:
In this situation, Williams demonstrates a lack of transparency and possibly overlooks the importance of thorough data collection for making informed decisions.
Karen questions the accuracy of the report but is unable to voice her concerns, fearing it may upset John and jeopardize her job security.
Professional conduct issues
In this scenario,Williams lacks transparency and potential disregard for the comprehensive data collection necessary for informed decision-making.
Karen doubt the the report accuracy but could not voice it out, she worry it might upset John and affect her job security.
Skills employed
Karen: courage, critical thinking
All: open communication, integrity
After reviewing the case study, it’s evident that communication breakdown played a significant role in the team’s issues. Williams proceeded with the report independently, relying on assumptions rather than involving John from the outset. As a project manager, it’s crucial to foster clear communication and shared understanding among all parties to prevent last-minute complications.
Karen’s reluctance to speak up about the issues she noticed in the report also hindered progress. Holding back to avoid upsetting a teammate is counterproductive in project management. Constructive feedback should be openly shared to keep the project on track and moving forward.
Effective communication and honesty are essential to successful teamwork. Everyone must be aligned, proactive, and willing to address challenges directly.
The communication was poor at some point, John failed to communicate properly to his team members. Williams, on the other hand failed to carry his manager along and worked based on assumptions. I noticed:
a. Morals and values come to play
b. Upholding code of practices
The communication was poor at some point, John failed to communicate properly to his team members. Williams, on the other hand failed to carry his manager along and worked based on assumptions. I noticed:
a. Morals and values come to play
b. Upholding code of practices
In the case study, John William and Karen lacked a clear report structure and supervisor. Lack communication and a lack of clear understanding among the teammates.
As always communication is Paramount. There was no proper communication between the parties involved. William employed shortcuts which in most cases are disastrous to projects, John submitted a report based on these shortcuts, Karen saw the lapses in the report but due to selfish reasons failed to point it out initially. However through deliberate communication they were able to eventually to identity these lapses, agree on both short term and long tern goals of their budding company, create a plan which involved proper online research and final execution. This case study underlines the importance of team work, transparency and accountability in a working environment.
Lack of communication and sincerity among the team members
The skills used to help bring ethics into discisions used by the people involved in the scenario:moral principles, values, directives
After going through the case study, I observed that the team didn’t have a clear communication and understanding from the beginning.
John was looking forward to having a meeting but was told that it has already been done.
Williams couldn’t probe the research results because of his relationship with the people in that area.
Karen on the other hand, noticed loopholes in the results which could bring up issues later but couldn’t speak out because she wanted to be in John’s good book as she was still on probation.
The above shows that some of the team members had selfish reasons that made them not discharge their duties effectively but when they came together, they sought out other means and were able to tackle the problem that would have greatly affected the project.
In essence, for any project to be successful, unity, clarity of purpose, unbiased attitude, transparency, and honesty should be at the forefront.
Lack of Unity among them. They lacked proper and adequate Communication amongst themselves
They faced challenges due to poor supervision and reporting which hindered their decision making.
Poor communication and lack of mutual understanding created further distance. They dealt with low self-esteem avoiding conflict to keep the peace. They would have resolved issues and directed their energy to more productivity.
After a close case study, the challenges faced which hindered their decision were;
•Lack of Unity among them
•Ineffective communication
•No update or reports
From the source material I could determine that
1. The communication channels was not as free flowing as it should be.
2. The initial research report seemed to superficial and thus did not give the much needed depth in the risks department.
3. the new hire did not feel comfortable to voice her opinions on the matter.
the skills required to solve this would have been
1. Weekly progress report
2. one on one meetings to get the needed input
A further review on this case study, John, William, and Karen faced challenges due to a lack of supervision and a clear reporting structure, which hindered unified decision-making.
Poor communication and lack of mutual understanding created further distance. Each dealt with imposter syndrome and low self-esteem, avoiding conflict to keep the peace. With strong communication from the start, they could have resolved issues efficiently and directed their energy more productively on the job.
Having understood this scenario, it is clear to me that these Team members didn’t work in unity as Professionals.
1. They lacked proper and adequate Communication amongst themselves
2. There was no Risk Assessment for the pending project.
3. The initial report put together by William lacked depth, no proper research was done.
4. When Karen found the final report too good to be true, she could not criticise due to personal sentiments and bias.
As project managers, we should be practical enough to look beyond our sentiments in people or things and give constructive criticism when needed.
This team also lacked a clear structure of hierarchy in terms of who reports to whom.
No supervision as well. Everyone put on the hat of “I know it all”
And this led to a lot of hitches that could have been avoided from the outset.
After careful study of the scenario,i discover everyone has a personal interest aside the company’s interest.John wanted to see the beauty of the city,which could be done after doing what the company sent him to do.
William thinks he has been around for a while and he doesn’t need to carry his team along,as he can get the information needed from a third party.
Karen wanted experience,not challenging herself for the work at hand. This almost ruined the reputation the company is trying so hard to build assuming they didn’t get the information in the end and would make them loose the project. Instead of communication,there was assumptions.
However,they were able to put aside individual interest and come together as a team to find solution to the problem they identified,showcasing their professionalism.
After a careful study, I found that Williams’s behavior wasn’t ethical on a large scale. He failed to communicate with the other team members, John and Karen, on how the research was to be done. It was such that, the project members were supposed to come together to deliberate and make plans on the process necessary to achieve the expected results.
However, Karen and John’s ability to question and identify loopholes is commendable. Their ethical skills helped to realize their goal like open communication, team work, transparency and the eagerness to deliver an accurate and quality results.
John made the trip for the engagement program, and the plan was to arrange forums carefully to elicit the best feedback on how sensitive the main project would be to certain hurdles. William should have been vocal about his plans and told John how things are done there. Williams’s actions showed a lack of transparency, a vital project management skill. I identified four skills: critical thinking and problem-solving, ethical judgment, and integrity. After spotting irregularities in the engagement report, Karen questioned the remarkably flawless results, which showed green lights across key parameters. Because of her suspicion, she and John carefully considered the matter and investigated the possible dangers of taking the information at face value. Even though fixing the report’s problems could jeopardize the project’s deadline, Karen and John showed integrity by refusing to overlook them. To make sure that accurate data guided their judgments, they placed a higher priority on transparency than convenience.
Anonymous
November 2, 2024 at 9:19 am
Here, I discover team work and unity among the three in the case study. One of the thing that destroy a project work is lack of teamwork working together in other to achieve a desirable goal. Again, when there is no agreement between the teamwork whereby everybody decision and opinion are not the same nothing will work. If a team must work together, then having on mission and vision is very important. If Mr A, B, and C are saying the same thing they are bound to be successful and achieve what they want.
The rest are as a result of bad network.
Thanks.
Here, I discover team work and unity among the three in the case study. One of the thing that destroy a project work is lack of teamwork working together in other to achieve a desirable goal. Again, when there is no agreement between the teamwork whereby everybody decision and opinion are not the same nothing will work. If a team must work together, then having on misskorah Chiamakaion and vision is very important. If Mr A, B, and C are saying the same thing they are bound to be successful and achieve what they want. Corrected one
Here, I discover team work and unity among the three in the case study. One of the thing that destroy a project work is lack of teamwork working together in other to achieve a desirable goal. Again, when there is no agreement between the teamwork whereby everybody decision and opinion are not the same nothing will work. If a team must work together, then having on mission and vision is very important. If Mr A, B, and C are saying the same thing they are bound to be successful and achieve what they want.
From the scenario painted, it can be deduced that the three parties involved didn’t embark on the project on a good note.
They don’t have a plan to work with and their goal wasn’t clearly stated and documented. Hence, the lack of agreement and collaboration between John and Williams.
Karen on the other hand, wanted to play the neutral person at the beginning, due to the fact that she’s new on the project and doesn’t have much experience like John and Williams. Also, she doesn’t want to be in the wrong book of John probably they had a personal relationship outside the workspace. However, her kind of disposition to work is not healthy for any kind of project.
Thankfully, she was the one who eventually brought the solution to the challenge they were facing on the project.
Here, I discover team work and unity among the three in the case study. One of the thing that destroy a project work is lack of teamwork working together in other to achieve a desirable goal. Again, when thete is no agreement between the teamwork whereby everybody decision and opinion are not the same. If a team must work together then having on mission and vision is very important. If Mr A, B, and C are say then there are bound to be successful and achieve what they want as I saw the ladder or teamwork and unity.
It’s amazing how the team works together in step by step to achieve the project, I see the interest of John in everything that will make the project successful
APM case study:
In an engagement program with a key stakeholder, three team members (Karen, John, and William) were selected to provide feedback on potential project hurdles. However, the team’s initial approach was flawed:
– Lack of teamwork and communication: The trio didn’t hold a kickoff meeting, working individually instead.
– Inadequate reporting: Only William submitted a report, which was overly positive and lacking in substance.
– Distractions and lack of focus: John was sidetracked by other activities, failing to scrutinize William’s report.
Karen initially hesitated to express concerns due to her rapport with John and desire to maintain a comfortable working relationship. However, she eventually adopted a tactful approach:
– Initiating open communication: Karen discussed the report’s limitations with John.
– Collaborative problem-solving: They jointly analyzed the report’s pros and cons.
– Independent verification: Karen conducted online research and consulted peers to validate the report.
By employing effective communication, collaboration, and critical thinking, Karen helped create an environment of integrity and transparency. This ultimately led to the identification of significant hurdles for the project’s next stage.
Key takeaways:
– Importance of teamwork and communication in project management
– Dangers of inadequate reporting and lack of scrutiny
– Value of open communication, collaboration, and critical thinking in navigating ethical challenges
– Need for proactive approach to identify potential project hurdles.
Issues identified are; No full involvement of the concerned persons on the project, False assumption, Report of Convenience, Absence of team spirit and communication while the skills used to bring ethics into the decision are; Effective communication, proper synergy with resource persons, and helpful materials.
In this Scenario they faced the following challenges which hindered decision making
1.Lack of communication
2.Lack of interest
3.low self esteem
4. Zero tolerance
Unethical Behaviour: Lack of carrying the team members along can be very risky. The project is to be carried out in a team not in the absence of the other partner. Williams was unethical as he planned not to involve John and only to give him a ready-made report.
Communiation: Communication plays a key role in a project. Probably, if John and Karen had spoken up in time, maybe the risk would have been noticed and sorted out much earlier. Although, it was finally resolved.
Teeam Work: Team work is one of the core values of any organization. Karen and John teamed up to find solutions to the problem with the help of their colleagues too. Because they communicated, the problem was identified, discussed and solution was found.
– lack of communication
– lack of integrity
– lack of trust
– low self-esteem
– zero tolerance.
In this case study, John, William, and Karen faced challenges due to a lack of supervision and a clear reporting structure, which hindered unified decision-making. Poor communication and a lack of mutual understanding created further disconnect. Each dealt with imposter syndrome and low self-esteem, avoiding conflict to keep the peace. With strong communication from the start, they could have resolved issues efficiently and directed their energy more productively.
The issues I could pinpoint
1. Unethical Practice- William had a plan not to involve John from the start. This will also affect how the clients see John. He put John’s company at risk. This includes dishonesty and lack of transparency. William is not a person of integrity.
2. Lack of communication- John and Vivian work in the same company. Both could tell something was wrong but waited till the following week. It was good they found the right engagement but what if they didn’t. This should have been done immediately they found out something was wrong. John was too angry and Vivian didn’t want an issue in the office.
What they did right? Vivian was honest with how she felt. Which was also how John felt. If they had communicated.
They went back to the drawing board, looked at the visions, pinpoint the problems and risk.
When they couldn’t come up with a plan. Vivian spoke with her colleagues and did research and developed a plan. They were able to then cross their hurdle
Conflict of Interest: One of the individuals faces a situation where personal gain could influence their project decisions, potentially compromising the integrity of the project and its outcomes.
Transparency and Honesty: The case highlights a lack of open communication about project risks and challenges. This lack of transparency could lead to uninformed decisions by stakeholders, impacting the project’s success and stakeholder trust.
To bring ethics into their decisions, the people involved used skills like:
Ethical Awareness: Recognizing the potential conflict of interest and its implications helped the individual prioritize integrity over personal benefit.
Communication and Transparency: Honest and timely communication was crucial to align stakeholders and maintain trust, especially regarding project challenges.
In this case I would say there were issues that surrounded the completion of the project such as, miscommunication, unethical time management, zero teamwork. All I see is confusion surrounding the task which John and Karen couldn’t carry out due to lack of supervision.
Several issues were at play here
1. adequate communication did not occur initially – before John left for the meeting with William, there should have been an agreed agenda and action plan. this did not take place giving rise to the issue that ensued
2. There should have been an agreed terms of reference for the project from the onset
3. On returning from his meeting with William, John should have called for a meeting with Karen and the team
4. There was no study and no stakeholder strategy and plan in place
5. The company’s values were at risk and they made the right decision to stick to those values and found an alternative way to get the information they needed to solve the problems arising
Ngozichukwuka Onwuchuluba. Cohort 20 Team 6
In this scenario communication is lacking. William, John and Karen were supposed to have a meeting and assign each other tasks considering their experience and expertise. Karen was feeling insecure and low self-esteem by not confronting John.
In the case study, John, William, and Karen lacked a supervisor or a clear reporting structure, making it difficult to make unified decisions. Communication was poor, and there was no mutual understanding among the colleagues. Feelings of imposter syndrome and low self-esteem were evident, with each person avoiding conflict to prevent upsetting the others. If effective communication had been established from the beginning, they could have addressed the issues promptly and conserved their energy.
ANSWERS:
Professional Conduct Issues
#Conflict of Interest
#Lack of Transparency
#Unfair Treatment
#Miscommunication
#Unethical Time Management
Skills for Ethical Decision-Making
#Critical Thinking
#Effective Communication
#Emotional Intelligence
#Empathy
#Problem-Solving
#Integrity
#Accountability
#Adaptability
From the scenario, John, William, and Karen didn’t plan ahead, leading to the communication gap. On his part, William carried out a task without consulting with his colleagues. This indicates a lack of cooperation among them which is an essential aspect of project management.
Karen was scared to share her opinion for fear of losing her job and also considering John’s feelings rather than focusing on the project.
John was carried away by the scenery rather than focusing on the project and all the intricacies involved. Karen was able to save the day by applying ethical principles by researching and relaying or communicating her findings with John which helped them to move to the next stage of the project
Akinwale Shukuroh
Cohort 19, Team 09
From this case study we can find out there is lack of team work, transparency and proper communication from Williams side.
Lack of accountability and ethical practices from John’s side. Even though he was a bit concerned about the rush, he did nothing about it.
Karen on the other hand was afraid to call john out for his lack of competence, but later on teamed up with him to find a possible solution to problem encountered.
From the scenerio, it’s obvious that firstly there was no project plan among this key individuals: John , William and Karen. William on his part went ahead and carried out a task without consultation with his colleagues. This indicates a lack of coperation and communication among them which is an essential aspect of project management. Also there was Karen who has her own opinion but couldn’t share it for sentimental reasons or Fear of hurting John’s feelings_a pointer to clear communication problems.
John on his part seems to lack focus and got distracted earlier. In the end Karen was able to apply ethical principles by carrying out an individual research and communicating her results with John. Her actions allows them to address the hurdles and move on to the next phase of their projects.
In the APM case study, three individuals were chosen to engage a key stakeholder and provide feedback to identify potential hurdles for the project’s next phase. However, they failed to collaborate, work together as a team and communicate effectively. John did not question William’s overly positive report. John lacked focus, critical thinking, and accountability, as he got distracted and accepted the report without scrutiny. Karen initially hesitated to raise concerns due to personal sentiments, indicating a lack of honesty and confidence.
However, Karen later demonstrated critical thinking, effective communication, and proactiveness by tactfully engaging John, discussing the report’s pros and cons, and conducting independent research. Her efforts fostered collaboration, ultimately helping to uncover the hurdles for the next stage of the project.
From the case study, a team of 3 was appointed to engage a client in a different country.
The PM(John): Didnt address the team on its agenda or how to go about the work at hand immediately after they arrived, but he went on a tour of the area.
The agent(William): Went about with his findings without consulting with the PM on What, Who, where, and How, and he didn’t involve the team until he was done with his findings.
The Team member (Karen): Wanted to go with the flow without airing her opinion in order not to ruin the mood and wanted to go with whatever was brought to the table.
John possessed the skill of leadership by relating with the team and averting conflict. He accepted William’s report even though he didn’t do it individually with the team’s effort. He also managed the team without conflicts.
Karen was able to go back to the report and focus on the details, this helped them find the problems and also fix them in other to go ahead with the project.
Cohort 19, Team 3.
Deborah Smart.
Osaretin Aghedo
Cohort 19, Team 5
From the APM case study,
I observed the following :
1. the team of 3 that was sent for the engagement with the stakeholders, working individually could not come up with a good approach.
2. Karen, demonstrate human intelligence skill in bringing John to the reality of the report.
3. They could come up with something good through communication and team work.
From the case study , there was lack of transparency and communication amongst them
From the APM CASE STUDY, 3 persons were chosen for an engagement program with a key stakeholder and they were to give feedback that will help identify any substantial hurdles that could mar the next stage of a project.
Firstly, the three of them never met to have a kickoff meeting on how to engage the stakeholder, they worked individually and only one of them ended up presenting an easy overly positive report.
Karen was hesitant at the beginning to air her views/concerns on the report presented by William to John because she was considering her continuous rapport with John in the office and her dream job(remained in her comfort zone, sentimental at first).
John got carried away with his tour round the city and got distracted from the main task. He also did not question Williams quick report on the stakeholder.
Williams who was the Agency’s man appointed to oversee the engagement lacked team work, communication, collaboration and decided to do what was needed without bearing in mind the goal for the meeting(lack of transparency as a professional conduct was clearly demonstrated by Williams).
At this point there was no effective communication, honesty, team collaboration & work, critical thinking, proactiveness, e.t.c amongst the three of them.
Later on, Karen decided to be tactful by teasing John regarding the engagement report Williams gave to him. It was at this point they worked and rubbed minds together. They discussed about the pros and cons of the report William had given out.
Based on our previous lessons, Karen carried out effective communication with her line manager John, discussed with her peers over the weekend, did an online research to seek independent verification of the report.
These skills fostered an environment of collaboration and integrity, crucial for navigating ethical challenges in the project which in the end identified some material hurdles for the next stage of the project.
Cohort 19, Team 3.
In the case study , key issues of professional conduct include a lack of transparency in project execution and Karen’s hesitation to voice concerns about an overly positive report, which raises ethical questions about honesty and accountability. Skills that helped address these issues include effective communication, as demonstrated by John’s open discussions with Karen, and critical thinking, evident in Karen’s proactive approach to seek independent verification of the report’s findings. These skills fostered an environment of collaboration and integrity, crucial for navigating ethical challenges in the project.
Cohort 19 Team 1
The Team lacked Synergy,proper communication and confidence. They would rather play the nice guy than defend the company’s reputation until Karen overcame her fears and helped John to saved the day through collaboration, effective communication, active listening, brainstorming, research and willingness to deliver a reputable project for future contracts. However, they sidelined William who believed in cutting corners and is not bothered about exploring resources to align himself with trends.
they map out their option together as a team work. smooth communication and expressing their position about the project.
They had a very serious case of poor communication, lack of Team work, lack of risk management, exaggeration and Compromise because Karen was afraid to criticize the report because she did not want to offend John and get an unconducive office atmosphere, all this loopholes is enough to flop any project.
Karen and John were able to save the situation by Effectively Communicating and Constructively Criticizing with Active listening, Research, Team Work, Analysis, Brain Storming, and Decision Making in place.
Communication, ethics, team spirit was missing in this team. William obviously is a one man team. I liked the fact that John was open to criticism and correction which also shows he is a good project manager. Then after a week, He brainstormed with Karen to get the job done.
They were working independently before and everyone have their opinion on the project but the following week karen was able to get the nod to work as stern with John for the seek of the project and also to secure a bigger project in the future.
Initially, it was evident the group lacked:
1) Smooth communication
2)Team Spirt
3) Value and ethics in terms of professionalism and transparency
4) Ability for team members to express their true position about the project.
After a week, all they lacked in the previous week, which could have costed them their desired firms’ growth were corrected when they gave room for true team spirit.
Karen is a game changer for John, and she was a pro active communicator, honesty and teamwork also played a major role.
I feel like William is a one man army, he’s not much of a team player and that’s not healthy. You don’t just put off someone’s ideas because you feel as though the person would like whatever was given to the person at the long run.
I saw communication come into play in a manner that was respectful and considerate with Karen. She was new but had good organisational ethics. The way she collaborated with John, brainstorming over ideas together, doing research.
John too, showed great organisational skills by being open to criticism, knowing that he must not always know it all. Plus the fact that he was willing to work with an outside source (the firm) and see to it that the project ran smoothly makes him a Good Project Manager
So outlining the skill deployed, we have
1. Honestly
2. Critical Thinking
3. Team Work/Collaboration
4. Research
5. Adaptability
Babat
It’s a worrisome thing trying to manipulate what supposed be a foundation. Proactiveness in deploying ethics of PM saved Karen from falling victim of negligence. Asking questions when necessary.
When it became obvious that the situation ahead could be devastating John has no option than open up to their shuddy deal about the report.
Though, Karen realized in good time, not come disappoint their new company in a foreign land. Not ready to compromise Company’s integrity and future decides to think outside the box for solution which inventually payoff.
Ability to resolve issues quickly is also key for a PM to valuable impact.
professional conduct highlighted from the scenario are
team work
communications
research
honesty
integrity
Williams lacks teamwork
but Karen and John were able to bring them together through effective communication ,research and pure honesty
Reading through the project, I really can say there was no good team spirit among the three individuals. In a project, all members of the team should be carried out to ensure the success of such project. However, I love how Karen was able to come up with possible solution to solve the issue on ground. It shows Karen is a great thinker and a problem solver. Every team should have someone like Karen.
What I saw here was the absent of team work being carried out by William, and the bridge it brought caused the division between the three most especially with John and Karen. If William had used team work, such disaster would not have happened.
Kareen was quite professional about her review. Even though she was scared it might affect her relationship with John yet she did not stop her from giving an honest review. John was also very professional by accepting Karen’s honest review about the project.
To be a good projectmanager it is important to look at how a project can fail.karen and john were able to map out their options and weigh The chances of
1) Honesty
Karen’s willingness to express concerns about the report’s validity.
2) Transparency
John and Karen’s decision to investigate the report.
3) Accountability
Ensuring accurate findings to inform the project’s next stage.
4. Objectivity
Seeking external review from a reputable global firm.
The skills deployed are as followed
Critical thinking
Effective communication
Collaborative problem-solving
Ethical awareness
Professional courage
Analytical skills
Research skills
I give Karen a thumbs up. She demonstrated all the ethics of project management.
She used the communication tool to solve the situation at hand.
She showed Respect even when she was asked for a honest review and opinion.
She researched on the possible solution to counter the issue they were facing at that present time.
She had a great TEAM SPIRIT. She built a working team without hurting the Ego of anyone or making anyone feel incompetent
Karen demonstrated:
Respect
Research
Problem solving
Empathy
Communication
Empathy
Teamwork
Critical thinking
John who was the Project Manager got carried away on the first day of work instead of organizing the team for proper planning thereby mismanaging time.
William was self centered and neglected the concept of team work and acted on his own accord, had no empathy toward his teammates and what contributions they may have had in mind.
Karen wanted to carry out more research on the project but she went along with what William presented without communicating her opinion to the rest of the team.
When John and Karen communicated, they found out that there was more to the project and better approaches.
Ethics that were meant to be met in this case study are: Time management, Communication, Teamwork, Creating of a Plan, Empathy.
Three skills portrayed in the case study include; Empathy, communication, and problem-solving skills.
The three major characters portrayed skillful and efficient individuals, however:
Williams seem to be overconfident and feels he can do it all alone without collaborating and communicating with his other team members which isn’t part of good qualities of Teamwork.
John and Karen understood and played the role of good team members. They engaged in open and clear communication, ensuring they are aligned on achieving a specific goal.
Some skills to navigate this challenging scenario are:
*Communication skills
*Conflict resolution skills
*Empathy and Emotional Intelligence
*Problem solving skills
*Respect and Integrity
The three characters portrayed were skilled and efficient workers and they had the project’s interest at hand, although William lacked the skill of being a team player, the skill of transparency and integrity.
He was overly confident in his abilities to handled the project that he underestimated the ability and contributions of his team mates.
However john and Karen understood what teamplay implied, they were able able to communicate their ideas clearly without hostility in the work environment. i find Karen’s quick thinking and ability to present her observations quite impressive, being tactful while respect your team’s feelings is one of the responsibility of a project manager, it helps prevent internal conflict at the same time motivating one’s spirit to get the work done.
PROFESSIONAL CONDUCT
*XYZ sent one of his key principals to Organise implement the engagement.
* John asked a question how the engagement programmes would be organised.
* Williams made him to that a report is already being documented and would be out in one or two days.
*Findings are important in delivery the next stage(Karen).
* A bit of online research Identified a global big firm has partnered with local firms.
* John and Karen identified the material hurdle for its next stage.
SKILLS EMPLOYED ARE:
*Empathy
*Resilience
*Compassion
*Aim to achieve high
All three of them have the interest of the project success at heart but they approached it differently because of their experiences and understanding.William who oversees the project and much experience in the clients country went solo in involving the opinion research company on the first phase of that which is needed for the project,he did not collaborate with John and Karen his team mates on the project, therefore John and Karen was uncomfortable with because there are pros and cons that was supposed to be identified and look into before making up the report.There is communication breakdown and lack of team spirit here from Williams end.Karen with her lack of experience was able to courteously deal with both John and Williams opinion research report, that’s commendable,it demonstrate her intergration into the company and team player attitude.
The professional code of conduct highlighted in this scenario.
John acted professionally, he was open to suggestions because he wanted what is best for his firm having in mind that success of this project would move the XYZ firm to the next level.
William on the handle wasn’t a good team player he was not ready to collaborate with the team he was working with and he also has communication issues. He clearly he didn’t know how to pass information. While Kareen on the other hand is a better team player, she knows how to communicate her informations, she knows what it means to collaborate with her team to achieve their common goal. Though she is new but she clearly understood the ethical code of conduct better than Williams
William clearly doesn’t know how to work with a team, and he’s too excited on pushing thing a little too fast, he needs to work on collaboration, John is quite professional and has a cool temperament, that could have escalated real quick seeing as his office as project overseer was sidelined, Karen was highly proactive and should probably get a raise or a bonus, her quick thinking and speaking up saved the day, and we should also learn from how she presented her thoughts “jokingly” so it was easier for it to be accepted… respect for one’s self and for people and their position saves us a lot of drama at the end of the day.
The Professional Conduct highlighted in the Scenario:
John acted maturely and exhibited a professional and ethical conduct
Williams on the other hand, was not a good team player, lacked ethics and integrity, he did not communicate openly with his team and was Self-Centered.
Karen was proactive, smart, problem solver and shared information with her team. She also conducted research and found solutions to the problems.
In XYZ Company, the skills employed to integrate ethical considerations into the decisions made includes: Communication, Teamwork, Collaboration, integrity, Transparency and Accountability, these skills are essential in carrying out the project successfully and timely because this will build trust, promote teamwork, build operational synergy and promote excellence in the company.
John and Karen came into the project with hopes of applying all Project management tools to see to a successful project completion. Williams on the other hand flouted several ethical standards by not communicating with John and Karen about the opinion research firm.
If he had informed them about the firm it would have led to a collaboration between all parties involved thus leading to the success of the project in the shortest possible time.
In project management, ethics is essential and cannot be overemphasized. In this particular scenario, the professional issues I noticed are as follows:
– Lack of open communication
– Lack of integrity
– Dishonesty
– Unwillingness to take responsibility
– Prejudice
The skills that were employed to incorporate ethics into decision-making include:
– Communication
– Upholding a good reputation
– Seeing the big picture
– Consultation
– Research
– Accountability
– Willingness to go the extra mile
As a project manager, I must not avoid addressing issues that could jeopardize my reputation, the organization’s reputation, and the reputation of project managers in general.
One lesson I learned from this scenario is the importance of being tactful, just like Karen. Although John had more experience than Karen, his overly nice approach was on the verge of undermining the reputation of XYZ. He must learn to leverage others’ strengths to effectively address impending challenges.
Like Karen, I must be proactive in every situation and develop the ability to lead from behind. I appreciate that both John and Karen chose to handle the issue diplomatically, utilizing consultation to obtain genuine feedback.
I must also learn to be accountable in every situation, understanding that every decision I make—or fail to make—will impact the project. I need to be willing to go the extra mile to do what is right.
As an effective project manager, I must avoid handling people and projects in the manner of William, who prejudged John and was unwilling to accommodate his perspective. I should allow others to be themselves, as long as it does not negatively affect the project.
Lastly, I must remain open to communication in order to reach a conclusion in every phase of the project.
Operating within the ethos always puts a project manager in high demand. Analysing the 3 characters mentioned in the write-up. John and Karen exhibited the skill, the character and sufficient experience expected of a project manager. William also did well but lack or failed to appreciate the importance of team work, communication, braintorming and knowledge sharing. He was too quick to judge there by undermining the contributions of others in the team. One could conclude that William was selfish. One could say that John was cool, calm and collected in the way he handled the situation. Karen, being a new entrant acted pretty amazingly, a smart way to resolve issues when it crops up rather than being confrontational which could escalate into hostility at work environment. She took her time to observe the situtuation with John and was very smart to take full advantage of the opportunity when it shows up. She was very bold and clever to discuss the issue with John because they both knew that the report from Willian was too good to be true. She went extra mile to do personal research on the solution. She was also generous about sharing information and timely, leading to effective communication and productive action. John and Karen communicated effectively, the type every project manager should imbibe. Another fit is involving a third party or assigning roles to an independent actor for the good of the project and saving the reputation of the company. The project was successfully delivered because John and Karen acted ethically and professionally. Acting ethically is crucial for project managers in making decisions impacting stakeholders, organizations, and society.
Here are key aspects:
Ethical Principles for Project Managers
1. Respect: Value stakeholders’ rights, dignity, and cultural diversity.
2. Fairness: Ensure impartiality and equity in decision-making.
3. Honesty: Communicate transparently and accurately.
4. Integrity: Adhere to laws, regulations, and professional standards.
5. Responsibility: Account for project outcomes and impacts.
6. Transparency: Provide clear and timely information.
7. Accountability: Take ownership of decisions and actions.
Benefits of Acting Ethically-Project Management
1. Builds trust and credibility
2. Enhances reputation
3. Promotes teamwork and collaboration
4. Ensures compliance
5. Supports sustainable outcomes
6. Fosters social responsibility
7. Encourages innovation and excellence
8. Build operational synergy
Consequences of Unethical Behavior
1. Legal and financial repercussions
2. Damage to reputation and brand
3. Loss of stakeholder trust
4. Decreased morale and productivity
5. Project failure
Ogoke Nwachukwu Felicia O COHORT 18
Skills identified are effective communication, collaboration, and critical thinking.
The issues identified:
The company has an established culture which is well known and this must be protected by all means to retain the company’s reputation .
The company is faced with a dilemma of landing a major deal that will bring huge gain to the organization by aligning with the ideas of a major stakeholder which which is not inline with the culture of the organization.
A new/junior member of the team has just identified a potential treat to the success of the project and is faced with a challenge on how to communicate with the leader without necessarily having a face off.
Skills Deployed:
Effective communication,Negotiation and Research to understand the environment.
Understanding personalities and ther ability to catch on in a work friendly environment
Communication and teamwork
The major issue faced was ineffective communication and it was latter resolved coupled with teamwork collaboration.
I am Maduabuchi Gerald Uche
The case study outlines several instances of professional conduct and highlights skills related to integrating ethical considerations into decision-making. Here are a few notable points:
1. Commitment to Integrity:
John, a project manager at XYZ, recognizes that the engagement program’s feedback was critical for the project’s success. When he discovered that the process was not followed as planned, he felt uncomfortable with simply accepting the results without further scrutiny.
2. Transparency and Communication:
John openly discussed his concerns about the engagement report with Karen despite his initial hesitation. This reflects the importance of transparent communication within a team, even when the information may be challenging to address.
3. Critical Thinking and Problem-Solving:
Karen demonstrated critical thinking when she questioned the perfection of the engagement report. Her skepticism led to further investigation, showcasing her analytical skills and dedication to ensuring the project’s integrity.
4. Proactive and Ethical Decision-Making:
Karen and John took proactive steps to address the issues with the engagement report. They sought out an independent review from a reputable firm to verify the findings, ensuring that the project’s next stage was based on accurate data. This decision reflects their commitment to ethical standards and accountability.
5. Courage to Challenge and Innovate:
Despite the risk to her position, Karen encouraged John to look beyond the immediate project and consider the broader implications for the firm’s reputation. This shows her courage in advocating for ethical practices, even when it could negatively impact her standing within the company.
The skills the individuals involved demonstrate include integrity, critical thinking, problem-solving, communication, and ethical decision-making. These attributes were crucial in integrating ethical considerations into their decisions and ultimately safeguarding the project’s credibility and the firm’s reputation.
Communication and team work
Communication and collaboration (teamwork)stood out here
Aniagba Onyekachukwu Anthony
Communication- the professional conduct displayed by the three persons in the case study is communication. in as much that one of them ‘William’ failed to behave professionally via team work didn’t delay the project from moving forward. John displayed a high level of professionalism by by working together #TeamWork with Karen and also they communicated effectively and worked efficiently.
I feel there was misinterpretation of the project work by some team worker, however some skill was brought up by John which was communication and working together as a team
They have good communication skill everyone’s opinion is heard, John thinks wrk should start immediately but other differ
Communication is key especially when working on a project as a team with diverse backgrounds, nothing should be hidden from anyone; everyone should be aware of what is going on as at what time and how it been done. No excuse for any hide and seek when it comes to communication and collaboration amongst teams.
Temitope Jayeola Osime
Communication is a key tool when working as a team, make your partner understands you very well before you proceed to the phase or start a project.
In this case study, lack of integrity and transparency was seen
John was too comfortable letting his guards down. There are certain approaches one could adopt in questioning the other’s character without having to cause a steer. His integrity is to be questioned in this case.
Williams on the other hand is too confident in himself which sometimes is not needed. He should be open to ideas, communication, and at least John’s point of view because that was clearly why he came (to make analysis, findings, discuss how the best process would be adopted).
It’s bad enough that Williams made the wrong move, it’s worse that John didn’t question this decision.
Karen needs more confidence in speaking up. She needed to come to terms that observations aren’t verdicts. They are deliberated on and the tone in which she presents her observations matters and also the relationship between herself and her colleagues determines how easy or difficult that will be. This is why it’s not okay to have rivals at work places.
In all, I commend Karen for finding the best way to take on the conversation with John. I also commend John’s openness to critics on his job. This shows how collaboration can bring beautiful results and how compromise on ethics/values could be detrimental
Suleiman Yunusa
Team 9
From this case study we can find out there is lack of team work, transparency and proper communication from Williams side.
Lack of accountability and ethical practices from John’s side. Even though he was a bit concerned about the rushed he did nothing about it.
Karen on the other hand was afraid to call john out for his lack of competence, but later on teamed up with him to find a possible solution to problem encountered.
Sherifa Shoba Cohort 18, team 9.
Issues that arises from this case study include:
-Lack of integrity and Transparency from William’s. He didn’t consider the validity of the report and just prioritize moving the project forward while disregarding the quality and authenticity.
-Ethical reporting: this was not done by Karen even when she was aware of the negative impact the false report could cause. She was more concerned about her position at work and if any critics she will probably make could affect her.
– Professional Responsibility: although John was concerned of the whole rushed process. He didn’t make any obvious effort to critic wha necessary as a project manager. This in turn make the project be on standby because the first step which was to gather reports from workers were tampered with and as such the next step was on hold.
Key skills used to curb the challenges faced include:
– Critical thinking and Problem solving through assessing the risks of accepting that report and seeking solutions to the issue.
– Communication and Team collaboration to address the issue.
– Ethical courage by challenging the report despite potential risks.
-Resourcefulness by finding a global firm to review the data of the report.
– Long-term perspective by focusing on the company’s reputation and future clients meetings which enables John and Karen to push forward with the right step and actions to uphold their dignity, values and lead a successful project.
The main issue in this scenario is mis interpretation and the skill used to correct it is communication and tranperancy
The major issue in this scenario was misinterpretation and the skill used to solve the issue was communication and teamwork
Uzor Tonia Cohort 18 Team 10
Communication
Team work
Planning
Contribution
Organizing
Embracing challenges
The major issue identified in the scenario is Project/Engagement being executed behind the Project manager which is unethical. It shows overzealousness and a lack of integrity.
Identified skills employed to integrate ethical considerations in the scenario are Teamwork, Initiative, Communication, Problem-Solving, Proactiveness, Critical thinking, and Resourcefulness.
Christopher Nkanta Cohort 18 Team 3
From the scenario in the study,
* Issues of the professional conduct feature in this scenario*
John is an experienced project manager, whose professional conduct was basic on the authenticity of the facts gathered about the fact and how accurate were they, such that it could them proceed to the next stage of the project. He takes initiative about the project and gives the initial idea, which shows his proactive nature and commitment to the job. Also, his open communication skills with Williams and Karen to discuss his concerns and issues about the project. His ethical considerations are high value and teamwork.
Williams was more concerned with shareholders’ engagement and bringing results. He focused more on maintaining relationships with key shareholders and networks to obtain information, he prioritized delivering results rather than the authenticity and ingenuity of the process of getting the results.
Karen applied critical thinking to question the authenticity of the engagement reports and recognize potential risks. Her problem-solving skills to later resolve the issues with John. Her ethical consideration is her checking the validity of the reports and success over personal conflicts
Nkechi Izeji. Cohort 18. Team 6.
1) Two ethical issues are involved here.
Williams displayed lack of ethics by going for the fast one; Fabricating reports in order for the project to kick off easily.
2)Karen applied Critical thinking , Analytical skills and her structural thinking hats to be able to deduce the problems from the report.
She then used effective communication to relay her fears to John, who in the spirit of team management listened to her and saw reasons.
Karen went further o tuse her excellent interpersonal and problem solving skills to find solution in the spirit of collaboration with former colleagues.
1. Issues of professional conduct featured in this scenario:
– Misrepresentation of work (William’s claim that the engagement program had already been carried out)
– Lack of transparency (William’s failure to disclose the methodology used by the opinion research firm)
– Potential falsification of data (the report’s unusually positive results)
– Conflict of interest (William’s personal relationships with the opinion research firm)
2. Skills used to bring ethics into decisions:
– Critical thinking (Karen’s skepticism of the report’s results and her investigation into the methodology)
– Communication (Karen’s open discussion with John about her concerns and their collaborative problem-solving)
– Integrity (John’s willingness to listen to Karen’s concerns and take action to address them)
– Professional courage (Karen’s decision to speak up despite being new to the firm and still in her probation period)
– Resourcefulness (Karen’s research and identification of a global firm to partner with to review the opinion research firm’s work)
– Collaboration (the teamwork between John, Karen, and their colleagues to address the issues and find a solution).
As a project manager working on a proper research on a working project makes communication easy because you can give and communicate effectively only on what knowledge you’ve gathered.
Communication was key all through and also bringing along team members was also important in averting what would have been a disastrous end for the project manager, the team was also wary of the reputation of their firm and that brings about the issues of organizational values, not compromising and be ready to go extra mile in order to discover new ways of doing things. There was an issue of external adversity, but the team was not just ready to compromise on their standards and that pushed them into digging deeper and finding solution to the problem.
Effective communication. Communication is a paramount tool in all sphere. When working as a team, when working as a project manager as well.
when working with two or more people on a particular project, first doing your own research, brainstorming and building up ideas is very key and important. Another very important key is communication, A project manager must know how to communicate with other team members as we all have different approaches to work. irrespective of the kind of person you are working with, a project manager must be able to resonate with them all.
Having constant meetings with team members to talk and brainstorm , updating and giving feedback. All this will avoid crossing each other’s part and line.
effective communication is the key to engagement, we need to understand how to communicate effectively without being misunderstood, exchange of ideal is the resultant effect of good communication, it was the online research and good communication that brought about the positive turnaround on the report and everyone was happy.
A couple of issues of professional conduct are that the office will be no fun place, concerns about the engagement report and running with the report as it stood was too big a risk.
So, Karen exchanged some ideas with colleagues, did an online research to identify a big global firm that the local opinion researchers sometimes partnered with, and shared her good ideas to colleagues to sort out the project.
They finally got the right engagement and identify some material hurdles for the next stage.
Effective communication is the key aspects but many of us we lack effective communication and some times miscommunicate
The lacked communication, john,William and Karen,most especially from William side, carrying out task without constant communication with your partner John and that rendered john a bit confused during the whole meeting with the client,Karen was also planning on criticizing which may have been settled by calling john one on one and settling the matter with no dispute but thankfully she did not,both Karen and John had to work hand in hand with regular communication and feedback on each step taken and later profound solution to the issue.
Generally, they lacked effective communication each held to their thoughts and opinion without understanding the other and communicating to the other. William wanted to cut corners and not going fully by the rules and not understanding the “why”, Karen and John were able to handle it because they discussedit weighed the risk and options and chose a solution based on their analysis.
Generally they lacked effective communication each held to their thoughts and opinion without understanding the other and communicating to the other. William wanted to cut corners and not going fully by the rules and not understanding the “why”, Karen and John were able to handle it because they discussedit weighed the risk and options and chose a solution based on their analysis.
In the case study, it was evident that communication issues were a significant problem at the start. Williams didn’t collaborate with the team to conduct research, nor did he engage people to get genuine responses to the poll. On the other hand, Karen was not honest and lacked transparency because she was worried about criticizing John and more concerned about her position in the company. However, they managed to overcome these challenges by improving their communication and conducting online research. Additionally, Karen provided honest feedback about the areas that needed improvement, which John accepted and worked on. They also reached out to another firm for additional information.
There are a few clitches to the scenario. John want to do good and uplift the company moral standing by being there to assess greatness. William seems to be corrupt and forging reports instead of doing what is right. This manner in most cases is the collapse of the business standard and demoralizes credibility in the sector/company. He hasthe endency of relying on quick unethical solutions, forged and not legitimately processed. There are lots of eyebrow raising questions from this conduct that need to be investigated
William lack proper communication that case he failed to communicate with the stakeholders and team members, no collaboration ,no proper research, he did not carry his team members along, Karen on the other hand was afraid to criticize John and she was more worried about her position in the company. They where able to identify thier mistakes and find solution to it.
From the case study, it was clear that there was a lack of proper communication at the beginning. Williams failed to collaborate with team to do the research. He also did not engage people to get their actual responses to the poll. Karen, on her part was insincere and lacked candour because she was afraid of criticizing John and was more worried about her position in the firm. But they were able to overcome all these by communicating and doing research online. Also, Karen candidly pointed out where need to be corrected, which Jihn gladly accepted and worked on. Also they consulted another firm for more information.
From the scenario, one can say that William was not able to carry his team along due to lack of team collaboration skill which is contrary to the ethical conduct. He allowed his emotions to get over him, which negatively influenced his decision without collaboratig with other stakeholders.
However, John and Karen, were keen in making sure that due process were followed in order to identify where the project could meet bottleneck, which enable brainstorming.
Their decision to do the right thing yielded an excellent.
Issues of Professional Conduct
1. Questionable Research Integrity: The opinion research conducted by William’s team appears to have been manipulated to produce favorable results. This raises concerns about data reliability and potentially misleading the project stakeholders.
2. Conflict of Interest: William’s close relationship with the opinion research firm might have influenced the research process and the interpretation of findings. This creates a potential conflict of interest that could compromise objectivity.
3. Overemphasis on Short-Term Goals: The characters seem primarily focused on the immediate success of the project, potentially overlooking long-term consequences and ethical implications. This short-sighted approach can lead to unethical shortcuts.
Skills Used to Address Ethical Concerns
1. Critical Thinking: Karen demonstrates critical thinking by questioning the seemingly perfect results and recognizing potential flaws in the research. Her skepticism plays a crucial role in uncovering the ethical issues.
2. Open Communication: Karen’s willingness to have an open and honest conversation with John about her concerns fosters a collaborative environment where ethical dilemmas can be addressed.
3. Problem-Solving: Both Karen and John actively seek solutions to the ethical challenges they face. They explore alternative approaches and ultimately find a way to rectify the situation.
4. Collaboration: The characters work together to address the ethical issues, demonstrating the importance of teamwork and shared responsibility in upholding ethical standards.
Peter Benedict
As I studied this scenario I discovered that William did not displayed team work spirit, good communication even though he has on ground. On the other hand, John who is the project Manager, did not handle the situation rightly by rejecting the already made data. But Karen demonstrated team spirit, collaboration and good communication by not giving up despite the fact that she is new and learning on the job and her input and resistance, they were able to solve the problem on ground.
As I study this scenario, I noticed that
William exhibited a lack in communication, teamwork, team management and collaboration. He did not carry any of the team members along with his data collection process and went against the initial plan of organizing the engagement program when John arrived.
He displayed a lack of transparency , as he wasn’t transparent about how the data he presented was gotten.
John should have stuck to the plan regardless and he should have requested the engagement program be organized as planned. It was his duty as the Project manager to ensure every step and process of the project went according to the plan even if it meant rejecting the ready made data that was presented.
Some of the skills I recognize that was used to integrate ethical considerations into the decisions are
Courage: Karen knew there was an issue with the data, and she chose to speak up even if she knew it could potentially cause issues for her
Accountability and Transparency: when John was jokingly asked about the data, he didn’t pretend or try to deny that it indeed was an issue
Collaboration and Teamwork: after agreeing that the data might pose a risk to the next stage of the project, Karen and John worked together as a team to find a solution
Communication: As a result of Karen communicating with John and other team members, the problem was pinpointed and a solution was proffered
Critical thinking & problem solving skills: Karen was proactive by going online to research and find possible solutions
Empathy: Karen was empathetic in her approach and communication style when broaching the subject with John
For professional conduct, Karen had joined the firm for its reputation and she ensured she had secured her professional training (Skill: continuing professional development). As much as John was a senior with experience, it was still important to do research and properly analyze all the options because the report was too baked and did have visible red flags that which could potentially make the firm loose their work with the agency.
She was able to negotiate and put her communication skills to good use knowing fully well the risks.
William relied on his history with the research firm not considering that it could jeopardize the reputation of the new firm, being a start up. His lack of communication and being a team management forced John to accept the report against his code of practice at the initial phase
Karen thought of the box (ie. Applied creative problem solving skill)ensuring that all blanks were covered and the firm had a proofed report as well as the best engagement to carry out the task. She was thinking of the firm, she and John had shared values and through this they were able to shape a desirable outcome.
Njoku, Chidinma Ebunoluwa
Cohort 17 Team 7
Williams does not have communication skills with his team make and stakeholders. At the end there was teamwork, identification of problem, and there was proper communication which led them to solving the problems.
Williams fails in carrying out the ethics of conduct.He didn’t carry the stakeholders and team mates along
EKEMINI EBONG
COHORT 17 TEAM 6
As I reflect on this scenario, I notice some red flags:
1. William clearly exhibited lack of communication, collaboration, and team management skills as seen in the way that he failed to carry his teammate and stakeholders along.
2. William’s cozy relationship with the research firm raises questions about the integrity of the data and potential data manipulation.
3. His influence and connections could have swayed the engagement program’s outcome, which wasn’t cool.
What I appreciate is how Karen and John handled it. The following skills helped them make good choices:
1. Critical Thinking: Karen’s skepticism and critical thinking skills kicked in, making her question the report’s findings.
2. Good communication skills: She spoke up openly sharing her concerns and ideas with John and others, showing the importance of open communication.
3. Team work and Collaboration: They collaborated to find a solution, demonstrating teamwork and a commitment to doing what is right.
4. Integrity: Karen prioritized the firm’s reputation and integrity, even when it was tough.
5. Creative Problem-Solving: Karen thought outside the box and found a creative solution by partnering with a global firm.
6. Emotional Intelligence: Karen was aware of the office dynamics and potential impact words on relationships, thus, she was able to choose her words diplomatically, showing emotional intelligence.
7. Courage: She showed courage by speaking up, even when it was uncomfortable and risky.
These skills and values align with my own approach to navigating complex situations and making ethical choices.
Karen leading the right way to go about the idea helped out as both William and John were senior colleagues.
Acting Ethically…..Ejiro Ogbon
William was not willing to go through the hurdles of problem-solving, he lacked communication skills and team management skills as seen in the way that he failed to carry his teammates and stakeholders along.
In the end teamwork/collaboration, communication with all stakeholders involved, risk management, identification of problems/challenges, critical thinking/brainstorming as well as solving these problems paid off even though it took more time and effort than William would have preferred.
William failed in following the ethics of conduct by not involving and carry the stakeholders and team members along
The issue of professional misconduct seen in the scenario painted is that of lack of communication and team management. Communication between the three representative of the team was not cordial. Also not being able to confirm to ethical standards and organizational value contributed to the misunderstanding of the team. The skill used to bring ethics into the decision used by the people involved in the scenario was organizational skill, communication skill and team management
William went over board initially by taking decisions on his own and not carrying his team (John and Karen) member along which, shows lack of effective communication within the team also leading to conflicts arising between the team
The team was able to resolve the issue by communicating effectively with each other setting aside their personal views and making the success of the project their goal
Proper Research on the problems identified and possible solutions helped the team
Collaborating and working together as a team was a major skill effectively utilized in resolving the problems encountered.
Gbemisola Atunda-olu Cohort 17 Group 5
Williams refusal to have the necessary stakeholders hold a meeting to assess all risk factors that could affect the project negates ethical conducts whereas putting John and Karen in a tight spot. Below are some of the skills employed for the project to become a success;
Communication skills
Problem-solving skills
Forecasting potential risks associated with the execution of a project and eliminating them
Time Management
Issues of Professional Conduct
1. Accuracy and Integrity of Reporting:
The engagement report provided by the local opinion research firm appeared overly favorable, raising concerns about its accuracy and the potential for biased or incomplete data
2. Pressure to Conform:
John and Karen faced pressure to accept the report as is and move forward with the project, potentially at the expense of thoroughness and transparency.
This pressure could lead to ethical compromise if the team prioritized project timelines over accurate data and honest reporting.
Some of the issues of professional conduct featured in this case are:
1) A communication line breakdown
2) A lack of conformity to organisational values and ethical standards. For instance, the majority of Williams’ work was influenced by personal views and opinions, and team members did not communicate well or often enough.
The skills that were used by those involved are:
1) Communication skill
2) Team management skill
3) Leadership skill
4) Organizational skill
Karen and John made sure that all due process were followed which helped them to identify some potential problems and ways to address those issues.
Lawrence C Johnson
PM Cohort17 team 6.
Initially, Williams actions towards achieving the set goal was unethical as he boycotts his colleagues into getting the reports from a third-party and solely relying on the reports without proper scrutiny. Hence, defeating the aim of John’s involvement on the trip.
Also, the acceptance of the outsourced report from the opinion research firm shows lack of critical evaluation from the team.
Karen’s fear of repercussion made her to be reluctant about questioning the outcome of the reports even when in doubt, shows the gap in communication between the team, and a show of supremacy from team leads.
Issues of Professional Conduct
Accuracy of the Engagement Report: William’s decision to accept a report based on incomplete engagement activities undermines the report’s credibility and the project’s integrity.
Fear of Repercussions: Karen’s reluctance to criticize the report due to concerns about career impact highlights a lack of open communication and ethical culture in the workplace.
Skills Reflection
Critical Thinking: Karen used critical thinking to question the validity of the report.
Communication: John and Karen effectively communicated their concerns and plans.
Problem-Solving: They resolved the issue by arranging an independent review of the data.
Ethical Leadership: Both prioritized the project’s success and firm’s reputation over personal risks.
Negotiation and Influence: They negotiated with a global firm to ensure accurate data and project integrity.
Issues of professional conduct featured in this scenario:
1. *Misrepresentation of work*: William’s claim that the engagement program had already been conducted, when in fact it was outsourced to an opinion research firm, raises concerns about transparency and honesty.
2. *Lack of critical evaluation*: The initial acceptance of the report’s findings without critically assessing the methodology and potential biases may compromise the project’s integrity.
3. *Fear of speaking up*: Karen’s initial hesitation to express her concerns about the report due to fear of repercussions or impacting office dynamics highlights the importance of a supportive and open work environment.
Skills used to bring ethics into decisions:
1. *Critical thinking*: Karen’s skepticism and critical evaluation of the report’s findings demonstrate the importance of objective analysis.
2. *Effective communication*: Karen’s ability to discuss her concerns with John and colleagues, and John’s openness to feedback, showcase the value of transparent communication.
3. *Collaboration*: The involvement of a third-party firm to review the opinion research firm’s work illustrates the benefits of seeking external expertise and collaboration to ensure ethical standards.
4. *Long-term thinking*: Karen’s consideration of the firm’s reputation and potential impact on future clients demonstrates a commitment to ethical decision-making and long-term consequences.
5. *Courage and integrity*: Karen’s willingness to speak up and challenge the status quo, despite potential risks, exemplifies the importance of ethical courage and integrity in professional conduct.
– John and Karen were concerned that the engagement report seemed too perfect and was potentially unreliable. However, initially, John appeared willing to accept the findings without thorough validation, which could have led to significant risks for the projects
– William relied heavily on a third-party opinion research firm for feedback instead of engaging directly with the workers on the ground. This approach may have missed critical insights and demonstrated a lack of thorough stakeholder engagement.
Skills Used to Address Ethical Concerns
1. Critical Thinking:
– Karen exercised critical thinking by questioning the validity of the engagement report and recognizing that its findings were suspiciously perfect. Her skepticism was crucial in identifying potential flaws in the research.
2. Effective Communication:
– Karen communicated her concerns to John despite the potential risk to her probation period. This open dialogue allowed them to collaboratively assess the situation and devise a plan to address the issues.
3. Problem-Solving:
– Both John and Karen engaged in problem-solving by mapping out the potential risks of accepting the report as it was and considering alternative approaches. Karen’s initiative to research and contact a global firm demonstrated proactive problem-solving.
4.Ethical Decision-Making:
– John and Karen’s decision to challenge the initial report, despite the risks involved, showed their commitment to ethical decision-making. They prioritized the long-term integrity of the project and the firm’s reputation over short-term convenience.
5. Collaboration:
– The scenario highlighted effective collaboration, with Karen seeking input from close colleagues and working with John to find a solution. Their teamwork was pivotal in addressing the ethical concerns and ensuring the project’s success.
Victoria
Cohort 17 team 10
At the beginning, there was a communication gap although they all had interest in the project. Even after John had a discussion with Karen, they didn’t had plans of sorting them out. Not until Karen carried out a bit research online and was able to come up with a solution.
The skills they used to bring ethics into decision are:
Communication
Research
Ibeh Chiamaka
Cohort 17 team 5
First and foremost John behavior was highly unethical because he carried out the the research work alone without carrying his team members along,
COMMUNICATION
There was communication breach , because, John didn’t communicate with Williams and Karen who were also part of the project and as such there was a hitch in the course of the project.
Even though John’s report drived the engagement which was originally sort, Karen and Williams knew that flying with the results would pose high risk to the project, therefore they came together to brainstorm on how to salvage the situation.
At the initial stage of the scenario there was lack of communications between the parties involved, William did not display any team work at all the purpose of John traveling down was in a way abused. However, communications helped to between John and Karen was the first scope to understood the threats or possible problems they would have encountered on the project with the information given by William.
John acted ethically with William without making issues out of his ways of gathering information but rather took with the perception of ‘let’s see what we can make out of this’ eventually Karen and John did not allow the internal adversity to affect value, they made up to collaborate with others to aid the project success.
I really think that an ethical practice was boycotted in the scenario by Williams, who didn’t make the engagement to happen just as planned. It was why John had to travel down. There was meant to be an information flow but was inhibited by Williams. So there was really no effective communication between the two parties.
But then XYZ company acted in more ethical way. John in particular didn’t take it up with Williams but rather went back to see how they can work with what was handed down. And two of the essential skills needed by a project manager is what they engaged. That is, upholding ethics and standards (moral principles inclusive) and also strog negotiation skills
Williams did not follow the right procedure as to how the project should be done, he also did not work as a team member in carrying the team along . John demonstrated a team lead by checking out for risk and Karen work as a good team player
Despite initial hurdles caused by William, including internal conflicts, unclear organizational values, and poor communication, John and Karen’s leadership skills saved the day. They proactively researched and discussed potential solutions with colleagues, leading to a partnership with a global research firm. This collaboration revealed errors, but ultimately resulted in a successful stakeholder engagement and identification of key challenges for the next project phase. Their initiative and effective communication demonstrate essential skills for project managers.
William acted on his own with the team although for the good of the project, John was in full control by discussing the issue with his team in a composed manner and Karen did her research and came up with a better way of verification instead of confrontation or clash of view that they would have resort to
Willam felt like he was the one who knew it all and thereby thought that anything he says can be approved.
Karen took the initiative to conduct online research and identified a potential partner who could help verify the local firm’s work without making William look poor from his work because of her empathy skill.
John exemplified leadership in this case by giving Karen the chance to tell it as it is and come up with a solution together.
These skills that were important to the project involve critical thinking, leadership skills problem-solving, and communication Karen and John were able to overcome the ethical dilemmas and maintain the integrity of the firm, thereby leading to the success of the project in the long run.
Despite initial hurdles caused by William, including internal conflicts, unclear organizational values, and poor communication, John and Karen’s leadership skills saved the day. They proactively researched and discussed potential solutions with colleagues, leading to a partnership with a global research firm. This collaboration revealed errors, but ultimately resulted in a successful stakeholder engagement and identification of key challenges for the next project phase. Their initiative and effective communication demonstrate essential skills for project managers.”
LYDIA EHEBHO
Acting ethically on a project is something of great concern if the project must come great. However, ethics on its own speaks of the way we behave in a certain situation.
The case study that was discussed above has the following project management skills
Firstly, the way in which Williams behaved was very appalling and if John had to follow suit, a lot will go wrong. so, in other to avoid issues with Williams, John chooses to do a tradeoff of character. Furthermore, Karenn on the other hand, has what is called RESPECT AND EMPATHY and she used it to communicate {COMMUNICATION} her observations to John without hurting his feeling in a bad way and this resolved the issue on ground.
John and Karen were both OBJECTIVE about the project and weren’t ready to compromise their chances of other jobs. And thus, COLLABORATED on the way forward.
William’s approach to the project did not include TRANSPARENCY.
John and Karen used their COMMUNICATION skills to brainstorm on how to mitigate the situation. This step helped them COLLABORATE with another organization. Their PROACTIVE approach assisted in building TEAMWORK with the other firm which led to a positive result for the next stage of the project.
Professional conduct of communication, honesty and proactiveness was displayed by both John and Karen in dealing with the situation
Some of the instances of professional conduct depicted here are: Responsibility and honesty.
Some of the skills employed to integrate ethical considerations include: Communication, Team work, Collaboration and Integrity.
In my opinion, communication gap was the main issue that, but teamwork has letar
From the case study, despite the level of experience and talent possessed by these team members, we can notice the dilemma of internal driven adversity creeping in initially. Ethical misbehaviors of Poor communication among team and Integrity defect which was almost being overlooked could have caused a significant damage to not just the project but the Company goals.
William have taken the direction of assumption and shortcut to research, John was almost towing same path even if he noticed the visible errors ahead, Karren who perceived herself a less contributor to step up the ethical standard was initially reluctant to do so but changed the game when she initiated the conversation with John. This broke the communication barrier hence every team member was able to express his/her opinion which brought feedback.
Ethical standard, Communication, Core Value of Organization and Team Management from internal stakeholders restored the live wire to the success of the project.
From this case study, its advisable never to look for easy way out or make assumptions when planning a project. If they had gone through with Williams decision to use the survey he was able to extract from the survey company, the project would have been a total failure.
From the way John and Karen reacted when Williams came up with his own plan, we could see that they objected to it but did not throw it at his face; instead, they were able to look for solution and everything finally went on well. Some of the characteristics of a good project manager were shown in their interactions. some of which are: Good communication, good team management, good feedback from people that will be involved in the project, they were able to understand the project and proffered solutions, they were able to follow the ethical aspect of their profession, good negotiation skills and time management skills.
Karen despite being junior portrayed professionalism in a great way. She found a way of putting herself across which did not offend John the project manager.
On the other hand, John had a listening ear despite his role which can be a sign of good leadership.
Team work was later brought into picture to work out identified issues.
So leadership skills
Team work
Professionalism are the skills that brought ethics into decisions.
Internally driven adversity in project management refers to challenges that originate within the organization or project team itself, rather than from external factors like clients or suppliers. From the case study some internal driven adversity identified include:
Poor Communication: Ineffective communication within the team can lead to misunderstandings, delays, and mistakes.
Lack of Clear Goals: When project goals are not clearly defined or understood by team members, it can cause confusion and inefficiency.
Inadequate Planning: rushed or incomplete planning
Team Conflict: Personality clashes or disagreements among team members can disrupt workflow and morale.
Addressing these internally driven adversities requires clear communication, strategic planning, and fostering a supportive team environment that is seeking support from others.
The big issue I observe here is a lack of communication and team work… As a team, you should work like a team and William was not a team player and Karen also put her assumption of John’s personal feelings over the project.
Karen and John finally brainstorming together and communicating brought about the resolving of the issue facing them. So, communication and honesty are skills that helped in this situation
Communication skills
Ability to learn from your team members
Troubleshooting
Leadership skills.
From the story,John, who was the project manager had great leadership skills because he didn’t even try to impose his idea on William or anything. He calmly handled the situation well following the advice of Karen who had just recently joined the company. His ability to get the situation under control without imposing and spoiling anything is truly commendable. He truly is an experienced Project Manager
Basically the Skills that were used to depict ethics includes:
1) Communication Skills
2) Leadership skills
3) Good planning techniques
The Scenario depicted here shows what lack of team work , and good communication could result to if not properly managed.
One issue that was present, was John being an experienced project manager, not been able to communicate effectively with his team members, there was no team cooperation or communication..
In my opinion, John felt since he was not in charge of the task, he could give in to whatsoever Williams brings to the table. Which to me is totally wrong.
As an experienced project manager , where ever you find yourself, your duty is to ensure you give it your all to see to the success of the task at hand as a team. So to me he failed in that regard.
Williams on the other hand is pictured as someone that feels with the right network and exposure, you really don’t need to do anything to solve a problem. He fails to understand the Beauty of a Process, the vast reality on its own in carrying out a task from the scratch to the end. This would have led to the reputation of XYZ firm being ridiculed and questioned .
Karen on the other hand was able to see the problem having a result without a process or a team effort. Nothing seems to be this perfect and she was able to raise questions on the authenticity of the results.
Even though she was hesitant in communicating her actual thoughts to John, we saw at the end she was able to get through to John. She valued her firm’s values and what they stand on , so even though it felt she approached John casually, she was able to make him see the need to follow through a task as a team so as to uphold the company’s moral principles and values.
The communication was top-notch. John really displays his skills as a good project manager by making sure that everyone is on board and is honest with their views about the report he got from the agency. Karen was not open initially due to fair which is not ethical.
Leadership
Effective communication
Collaboration
Setting goals
Time management
Adewole Oluwabukunmi Caleb
Cohort 17
Team 1
One of the issues of professional conduct observed is that John and Williams seem to maintain only work relationship with each having a little resentment one for another. However, this resentment did not becloud theirvsense of professional reasoning and attitude to their respective task.
Also, Karen at the initial point was not open or free to communicate with John on official matter. Withholding important information that can negatively impact an entire project and firm is dangerous and this attitude is completely opposed to the idea of team spirit in a project. Thankfully, this barrier was broken when John as an experienced Project manager quickly noticed the gap with Karen and upon opening communication channel with her, boom, the team was able to progress.
Reflecting on the case study, I have come to realise that people working as a team on a project may have individual flaws and may act differently, but the possession of right skills takes the attention away from individual differences to make a team work together to achieve common goals. Williams’ attitude to prioritize time management in handling given task and deliver as atvwhen due made the engagement progressed as planned despite. This is in addition to his knowledge of regulatory and local environment.
Also John’s ability to prioritize communication with team members was a deal breaker as his observation of and subsequent engagement with Karen paved the way for getting solutions to the identified risk by Karen.
Karen’s initial communication gap with team members could have prevented the progress made. This action would not only have affected her ability to achieve the skill of continued professional development at workplace, she wouldn’t have developed the confidence to build rapport through communications with her team and company. However, her ability to interact or negotiate with local researcher brought the needed help for the project to make progress.
Emmanuel Olusegun Omotere
Cohort 17
Team 4
Ethical Conducts mentioned were :
Effective communication
Articulate and clarity
Collaboration
Result Oriented
Determination
Leadership
Chinasa Anikeze
Cohort 17, Team3
The ethical conducts carried out in this case are communication, collaboration and team work
Some of the ethical conducts carried out in this scenario was
1.Communication2.2.Team work.2.
Karen on the other hand did a good job by communicating her criticisms professionally and that in turn led to to the smooth running of the project
William has to do better with collaborating as a team through ckmunication no matter how insignificant a step might feel ,this will keep the team up to date concerning all decisions
More tan 3 people are talking at the same time and have divergent views on how the project can be carried out.
this could lead to disagreement if there is no Project Manager on ground.
So few cases of professional conduct highlighted in the scenario are
Brainstorming
Communication
Collaboration
Honestly and
Integrity
It is without doubt that each member has curated individual approaches in carrying out their roles, but failed to see that teamwork makes the dream work. Let’s start with John.
John knows he is experienced on the job,in his excitement, he decided to engage in pleasure before business which made him lose valuable time, thereby giving Williams an upper hand to have carried out the task alone without having to give his own input.
Williams on the other hand felt it wasn’t necessary for them to do the “dirty work” so he got the data by outworking the locals by so doing breeching the Communication gap between him and the others(John and Karen) he lacked integrity, honestly, Communication and also isn’t a good team player.
Karen on the other hand knew the importance of communication,felt the lack of Collaboration and Honesty. Even though she was at 1st hesitant about relaying her thoughts to John which she feared might “spoil” their friendship, she put all that thoughts aside which is why she met John, gave her feedback which eventually lead to them coming together and getting a feasible idea about the project
The scenario highlights the consequences of poor teamwork and communication. John, an experienced project manager, struggled to communicate effectively, leading to a lack of team cooperation. He seemed to defer to Williams, believing it was acceptable since he wasn’t in charge. This was a mistake, as a project manager should always strive for team success.
Williams relied on his network and exposure, neglecting the importance of a structured process, risking the firm’s reputation. Karen noticed the flaw in having results without a proper process or team effort. She questioned the authenticity of the results, valuing her firm’s principles.
Despite her initial hesitation, Karen effectively communicated with John, emphasizing the importance of teamwork to uphold the company’s values. Key skills in this situation included:
1. Communication Skills
2. Leadership Skills
3. Good Planning Techniques
The case study highlights various professional conduct issues, including:
Communication and Transparency: John lacked complete information on local processes and expected a more structured feedback system. William assumed that the local agency’s methods were adequate without fully explaining or justifying them to John. Karen was hesitant to provide critical feedback due to concerns about disrupting team dynamics.
Integrity and Honesty: William’s approach suggested a possible complacency with superficial data collection. Karen initially hesitated to address concerns about the engagement report’s overly optimistic results, which could have misled stakeholders about the project’s viability.
Skills Addressed:
Problem-Solving and Critical Thinking: Karen and John employed critical thinking to evaluate the risks of proceeding with the engagement report and devised a strategy to address potential issues.
Collaboration and Teamwork: Karen proactively sought collaboration with a local firm to enhance the accuracy of the engagement program, demonstrating effective teamwork and resource utilization.
Communication Skills: The scenario underscored the need for open communication, as Karen’s discussion with John about her concerns led to a more productive dialogue on how to move forward.
Adaptability and Resourcefulness: Karen’s willingness to seek alternative solutions showcased her adaptability and resourcefulness in providing a more accurate assessment.
Professional Courage and Accountability: Despite initial reluctance, Karen’s decision to speak up and John’s readiness to re-evaluate the report demonstrated professional courage and accountability, ensuring a thorough and honest evaluation of the project’s engagement phase.
These skills were crucial in making ethical decisions and ensuring a comprehensive and honest evaluation of the project.
Sodiq Salaudeen
Cohort 16
Team 8
Some of the issues of professional conduct featured in this scenario are;
*lack of priority; if John had insisted on work before leisure, William would have allowed him follow due process in engagement and getting the right information to help with the report.
*Absence of team spirit; on the other hand, William should have made a collaborative effort to work together with John
The skills that were used to bring ethics are;
*Effective Communication
*Collaboration
*Leadership and team work
The Scenario depicted here shows what lack of team work , and good communication could result to if not properly managed.
One issue that was present, was John being an experienced project manager, not been able to communicate effectively with his team members, there was no team cooperation or communication..
In my opinion, John felt since he was not in charge of the task, he could give in to whatsoever Williams brings to the table. Which to me is totally wrong.
As an experienced project manager , where ever you find yourself, your duty is to ensure you give it your all to see to the success of the task at hand as a team. So to me he failed in that regard.
Williams on the other hand is pictured as someone that feels with the right network and exposure, you really don’t need to do anything to solve a problem. He fails to understand the Beauty of a Process, the vast reality on its own in carrying out a task from the scratch to the end. This would have led to the reputation of XYz firm being ridiculed and questioned .
Karen on the other hand was able to see the problem having a result without a process or a team effort. Nothing seems to be this perfect and she was able to raise questions on the authenticity of the results.
Even though she was hesitant in communicating her actual thoughts to John, we could see at the end she was able to get through to John. She valued her firm’s values and what they stand on , so even though it felt she approached John casually, she was able to make him see the need to follow through a task as a team so as to uphold the company’s moral principles and values.
So the Skills that were used to help bring ethics includes
1) Communication Skills
2) Leadership skills
3) Good planning techniques
Adewale Bisola M.
Cohort 16 Group 1
There was no effective communication between John and William
karen was able to identify and notify the criticism to John ,while John istened and accepted the feedback and s
Request for assistance from Karen and other team mates.
Karen conduct a good problem solving skill
One of the issues of professional conduct in this case study is presenting an adjusted report. Secondly the representative of the agency feels John does not want to work and the stakeholders engagement is a mere formality.
The skills used in bringing ethics into solution that is used in resolving the issues:
. communication
. collaboration
. Pattern recognition
.conflict resolution using third party and an authority
Odinfe David Chika
Team7
Cohort16
Eze Maryann Adaeze
Cohort 16, Team 1
Project management, the ethical values
often center on the two important variables related to the project that every project manager strives to control: information and funding. These are important assets in achieving project success, but they can also be manipulated to achieve other ends. No matter the project or its priority, funding always seems to be less than what’s needed to do the full job. This leads to constant squabbles between projects and organizations in an effort to stretch the funding to do the most good for the most projects. Opportunities exist at all levels to apply the funding inappropriately, based on personal agendas rather than organizational priorities.
Because most project offices do not actually build anything themselves, you might say their most important product is the information that allows their vendors and support organizations to do the hands-on work. Project offices strive to have the best and most current information on all aspects of their projects, but that information can also be manipulated to achieve other outcomes.
There was no effective communication and transparency between John and William
karen was able to give constructive criticism to John ,while John was listened and accepted the feedback and sort assistance from Karen and other team mates.
Karen displayed good problem solving and analytical skills
Edeh Chibueze Goodluck
Team 3, Cohort 16.
Starting with John’s eagerness to dive into the survey he make to the host location for, it didn’t hamper him in discovering the need to establish a common ground for communication with his local contact William.
On the issue of being provided with a doctored survey report done on assumption, John and teammate Karen were able to identify the problem and predict the risks involved despite not being able to find solutions/counter-measures for the risks.
They exhibited good problem-solving skills as well as communication skills by involving their co-workers to deliberate on the risks and how resolve them.
Karen displayed good research capabilities in discovering a company that could help their team get better survey reports from the locals of the overseas government.
Stephen Izuchukwu Emeasoba.
Cohort 16, Team 9.
1. Lack of proper communication and collaboration between John and William during their initial engagement towards data collection.
2. Lack of Transparency, Honesty and integrity from William on data collection.
3. Analytical Skills and Critical Thinking was demonstrated by Karen in questioning the report of the data collected.
4. Effective communication and Persuasion displayed by Karen to ensure John addresses the issues with the engagement report.
5. Initiative and Problem-Solving displayed by Karen in researching and suggesting to John the involvement of a global firm.
6. Teamwork and Collaboration displayed by John and Karen in resolving the issues.
7. Responsibility and Ethical Leadership displayed by John in accepting and acting upon Karen’s drawbacks.
Professional conduct from the scenario in this case study:
John displayed responsible when he asked Williams how the engagement programme would be organised.
Karen and John exhibited professional integrity when they reached out to a third party to help approach the local firm so that they could get the true state of things.
Karen and John communicated with a third party company, so that the project could be completed successfully.
Both John and Karen were discrete and confidential about their about their reaching out to the big firm that partners with local firm.
Karen respected John by not criticizing his work report in the office
Karen and John proved that they were reliable by going an extra mile to get the engagement report right.
Their ability to identify the issues and risk associated with the risk show that they are competent.
Karen and John were both honest about their displease with the engagement report
Karen and John worked together that is teamwork.
Karen n John displayed professional accountability by going an extra mile to get the true state of the engagement report
Commitment.
Cohort 16 team 7.
One of the top skills you need as a project manager is your ability to communicate effectively and relate your messages clearly. Your ability to work with a team. Never under mine their ability. Karen applied wisdom by not publicly criticising John’s work. She gave a constructive criticism, John asked for her honest opinion on how to improve on the situation. Williams on the other hand didn’t communicate his views well. What happened to collaboration ? There’s no ME in TEAM. Everybody’s views Matters, don’t keep to yourself and expect people to read your mind.
Karen and John were lacking communication but when they met at a coffee store the found out that they had issues already with the project at hand. with teamwork and collaboration they were able to proffer solution to their the problem.
William on the hand lack the spirit of collaboration and teamwork and this would have put the work in absolute jeopardy.
my name is Kingsley Okpoko, Team 7, cohort 16.
The professional conduct highlighted in the above case scenario taking into consideration that the plan had to be a carefully arranged forum to elicit the best feedback are thus:
A. Integrity: Williams should have carried John along with the engagement programme, but choose the short cut by contacting an Opinion research firm with an already made report. Thereby undermining the integrity of the report which is not real in reality.
B. Honesty: The opinion research that John brought back fees a bit too fine, which made Karen to be suspicious base on her experience with the firm.
The skills employed to integrate ethical consideration into the decisions made are thus:
A. Criticism: Keren jokingly criticized the engagement report, which made john ask her honest opinion.
B. Communication: Karen and John were able to communicate freely for hours brainstorming different ideas and were able to find a solution.
C. Team work and problem solving: Karen and John had to team up to get the right engagement at the end, after agreeing to contact a big firm that would help them approach the local firm to find out more how they had done there work.
Acting ethically in project management is essential for maintaining the trust and respect of stakeholders, ensuring project success, and fostering a positive work environment. Ethical behavior involves integrity, fairness, accountability, and respect for others. By adhering to these principles, project managers can navigate complex ethical challenges and lead their teams to successful and ethically sound project outcomes.
Issues of Professional Conduct
1. Questionable Integrity of Data:
The initial engagement data provided by the local opinion research firm appeared suspiciously perfect. This raised concerns about the integrity and reliability of the data, indicating a potential lapse in ethical standards by the local firm.
2. Transparency and Honesty:
William’s approach to conducting the engagement program without involving John or adhering to XYZ’s planned methodology compromised transparency. This lack of openness could have undermined the trust and collaboration essential for successful project outcomes.
Skills Used to Bring Ethics into Decisions
1. Critical Thinking and Analytical Skills:
Karen demonstrated critical thinking by questioning the flawless results of the engagement report. Her analytical skills allowed her to recognize the potential issues with the data, which is crucial for maintaining ethical standards in project management.
2. Communication and Persuasion:
Karen effectively communicated her concerns to John, despite her initial hesitation due to her probationary status. Her ability to articulate the potential risks and persuade John to take action was vital in addressing the ethical dilemma.
3. Problem-Solving and Initiative:
John and Karen collaborated to find a solution to the problem. Karen’s initiative in researching and suggesting the involvement of a global firm demonstrated proactive problem-solving skills. This approach ensured that the project adhered to ethical standards by verifying the authenticity of the engagement data.
4. Collaboration and Teamwork:
The resolution of the issue involved close collaboration between John and Karen, highlighting the importance of teamwork. Their ability to work together, share ideas, and develop a plan of action was essential in addressing the ethical concerns and ensuring the project’s success.
5. Ethical Leadership and Responsibility:
John displayed ethical leadership by taking Karen’s concerns seriously and acting upon them. His willingness to reassess the situation and seek external validation of the data showed a commitment to professional integrity and responsibility.
Reflection
In this scenario, the individuals involved demonstrated several key skills that helped navigate the ethical challenges they faced. Karen’s critical thinking and effective communication were instrumental in bringing the issue to light, while John’s leadership and collaborative approach ensured that the problem was addressed ethically and effectively. These skills not only resolved the immediate conflict but also reinforced the firm’s reputation for integrity and reliability.
ACTING ETHICALLY
Some professional conduct highlighted in this scenario
All the people John, Williams and Karen in this scenario all have gain a high level of experience and Professional development.
The issues here are outlined below;
Over-confidence: The three persons John, Williams and Karen felt they have the best experience to carry out the project so they don’t each other opinion or guide.
No Good Relationship: John and william had no good relationship, it was all about their self interest
Poor Communication: No each effective communication among the three.
The skills:
Analytical skills: Karen showed a good analytical skill brainstorming on the best idea.
Communication/Teamwork: Karen communicated effectively to john. The team work Karen and John did by going for more research which eventually help in the project.
Blessing Olusakin (Team 3 Cohort 16)
My take on Company XYZ as regards “Acting ethically” are as follows:
1. Integrity/ trust issues: there seems to be no value of trust bonding the team members which led to the hoarding of information meant to be shared for the successful realization of their goal.
2. Lack of good communication/ collaboration and delivery skills which emanated from the trust issues.
3. Lack of Team work or Team Spirit : it’s obvious some persons were left out which is not ethical to do because Together everyone achieves more and opinions are needed.At some point, standard procedures were compromised which was unhealthy for XYZ and what it stood for.
4. Team members realized what is at stake , exhibited courage by critically coming up with ideas to steer in the right direction despite the risks involved and ensuring right informations and feedbacks were shared . Acting ethically has to be the priority of team members in a project or establishment knowing well that this act is factored into the bottom line which directly or indirectly affects team members.
Achieving set targets,meeting up with Service level agreements, proficiency in communication,relationship management,quality control time management e.t.c are ways we can act ethically as team leads and team members to Forster growth.
in the case study,the team-members portrayed both professional and unprofessional ethics.these professional ethics are:
1. Good analytical skills from karen
2. Teamwork and commmunication between karen and john to resolve the risks
3. Researching skills from karen to gather relevant pieces of information
on the other hand, there was also a display of unethical conducts.THere are
1.lack of collaboration and proper communication between Williams and john at the first stage of the project
In the provided scenario, there are two notable issues of professional conduct:
Lack of Transparency and Communication: Premature Engagement Reporting: John was surprised to find out that the engagement program had already been conducted by William and his team without his involvement or prior notice. This highlights a significant lapse in transparency and communication between the two parties, as John expected a collaborative approach to gather feedback through carefully arranged forums.
Integrity of the Report:
Questionable Data Validity: Karen, a new employee, doubted the engagement report’s validity, which appeared too perfect. This raises concerns about the authenticity and reliability of the data collected by the local opinion research firm. If unchallenged, this could mislead stakeholders and affect the project’s subsequent stages.
To address these ethical challenges, the individuals involved utilized several key skills:
Critical Thinking:
Karen’s Analytical Insight: Karen’s critical assessment of the engagement report identified potential discrepancies, prompting further investigation. This demonstrates her ability to question the status quo and recognize when something seems off.
Effective Communication:
John’s Openness to Feedback: John’s willingness to seek Karen’s honest opinion and engage in an open dialogue about the report reflects effective communication. This facilitated a collaborative problem-solving process.
Resourcefulness and Research:
Karen’s Initiative: Karen’s proactive approach in researching and identifying a reputable global firm to review the local research firm’s work shows her resourcefulness. This external validation helped uncover the flaws in the initial engagement process.
Ethical Courage:
Decision to Challenge the Report: Despite the potential risks to their firm’s reputation and their internal office dynamics, John and Karen chose to address the issues with the engagement report. This decision underscores their commitment to ethical conduct and maintaining integrity in their work.
In XYZ firm, the issues identify there was lack of communication, zero team work, trust issues
The skills that was used the save the situation was good communication, mapping out the risk, online research, collaborating with colleagues or teammates
You’ve identified some key issues and ethical solutions from the case study:
Issues:
1. Communication issues between John and William
2. differences between William’s work culture and John’s work practice.
3. Karen’s initial inability to criticize the report due to loyalty to John
4. John’s initial difficulty in adopting flexibility
5 internally deriven adversity of Williams trying to beat time to compromise value.
Ethical solutions:
1. John’s ethical leadership by listening to Karen’s concerns and adapting to find a solution
2. Collaboration and teamwork between Karen and John to find a solution that upholds the company’s reputation
3. Karen’s critical thinking and commitment to ethical practices by speaking up about her doubts on the report
The importance of effective communication, cultural awareness, adaptability, and ethical leadership in project management is paramount. By recognizing and addressing these issues, project managers can develop strategies to overcome them and achieve successful project outcomes.
Rose Matarise
From this scenario professional conduct issues sited include;
a. Integrity of the field survey and data results. Karen is concerned that they seem too perfect. They may not be a true indicator of actual results
b. Conflict of Interest- William has close ties with thepolling institute that conducted the survey.
Skilleds used by the people in this scenario include;
Critical thinking by Karen to question survey results
Problem solving John and Karen wok together to identify the risks of using the results as they are and formulate strategy to obtain an independent assessment
Communication and collaboration between John and Karen to work as a team
The issues of professional conducts were:
1. Lack of communication,
2. Zero teamwork, lack of transparency.
3. There was absolutely no trust.
4. They was no common goal shared between them.
5. Karen and William alienated John partially through the entire project.
6. William had abit of Ego as well.
The skills used to bring ethics into the decision making were.
1. They made research e.g karen going online, partnering with researchers who faced similar problems on a projecf before.
2. They collaborated with other colleagues in the field.
3. They communicated clearly their fears, thoughts and possible solutions to solve the problem at hand. This is what karen and John displayed.
4. Commitment to solving the project at hand despite the obstacles.
5. Accountabilty: karen and John were accountable to themselves with actions taken and they would also be accountable to their company XYZ.
6. Great feedback from colleagues, researchers and they themselves.
From the XYZ organization there were issues with conflict of opinion, lack of proper communication whereby William chose to use a shortcut without following the right procedures and lack of proper coordination.
skills used to solve the issue were;
1.Research
2.Negotiation skills
3. Honesty
4. creating proper communication channels and a good environment
Some professional conduct highlighted include:
1) inconsistency of professional value/ culture displayed by Williams by forcing decision on John.
2) lack of effective communication in the case of Karen not able to criticize the report and exercising fear
3) lack of insensitivity by Williams
4) lack of collaboration by Williams to other stallholders
Some of the skills the use
1) developing and effective way of communication: kareen had to talk to John separately during a coffee
2) Honesty
3) ) Research
4) Feedback
5) collaboration
1. John and Karen maintained the firm”s reputation and its culture despite the challenges faced in getting the right engagement to identify the material hurdles for the next sage of project.
2. Effective communication skill
The clear and calm communication between John and Karen made the collaboration easier to figure out the right channel to get the right engagement.
3. Leadership skill
John was a good listener to lead Karen in achieving their goal in first stage of the project.
Williams failed to follow proper procedure of Discussing things through first before proceeding to act.
Karen withheld her observations of possible red flags until they Led to bigger Issues.
They had issues Of poor communication, integrity And honesty
Open communication, Seeking opinions of other team members, and collaboration with other firm helped to salvage the situation
Oluloro Olufemi Oluwaseun Team 8
Issues included
No Communication, no team work.
Karen acted unethical by thinking she was newbie to give her own input.
Skills used to bring ethics includes Critical Thinking
Research
Communication between team members and
teamwork between John and Karen to finally resolve the issue
Okeke Uchenna Ifeyinwa Team 7.
The issue with XYZ firm is that the team members exhibited:
1. Lack of communication and
2. Lack of collaboration
Williams assumed things can be done with helps of friends outside without communicating with John who at the other hand have to map out a careful procedure of getting feedback on the project.
Karen displayed unethical behaviour by seeing herself has been new in the firm and would not want to criticise John’s report.
Skills that were used to bring ethics into decision:
Critical thinking, research, communication and teamwork which Karen and John later used in getting the results needed.
Aminah Yusuff
Team 2 Cohort 16
In this case study, the Team members portray lack of communication and collaboration. Williams assume he knows Johns interest without properly communicating the ideas to him. Karen on the other end focus less on the project interest. But towards the end, Karen did a good job by sharing her ideas with John and they collaborated on mapping the problems that might arise in the course of execution
My name is Victor Adebayo Kolawole, Team 6.
The issue with the 3 representative of XYZ, is lack of effective communication, conflict of opinion and teamwork.
Skills used.
1. Discussing with other colleagues.
2. Online research.
3. Partnering with firms.
The skills employed was proven effective and efficient.
My name is Victor Adebayo Kolawole, Team 6.
The issue
Reflection Acting Ethically by Modupe Esther Team 9
1)Lack of communication, lack of integrity, and no collaboration are identified as the professional conduct in the scenario.
2) skills observed were Research and mapping strategy.
Williams lacked integrity, collaboration, and communication because he felt he had been overseas and familiar with the people hence he failed to do detailed research but relied solely on what was given to him to write his report .
Karen was initially scared to voice her concerns because she put her interest first until John asked her and they were able to collaborate by carrying out detailed research by contacting a bigger firm and were finally able to Map out the strategy for the project considering all the risks involved.
One of the main issue in this scenario was communication. William’s didn’t communicate with John on what was being done and to get John’s idea in order to be on the same view for the project, he felt John only needed a ready result without research.
There is also the issue of lack of collaboration. William didn’t collaborate with John to get his own view on the project.
The skills that would helped here include communication, collaboration and attention for details between Williams, Karen and John. communication style must have worked to get John to be open to collaboration with her. The key part of ethics was the organizational values and moral principles in carrying out various activities in the company.
In the case scenario, there was lack of communication amongst the team and collaboration.
In this scenario, there is the issue of communication. William’s approach was more of assumption rather than communicating with John of what was being done and to get John’s input so as to be on the same page for the project, he assumed John only needed a ready result without research as to how it was gotten and the overall effect on the project.
There is also the issue of lack of collaboration. William had carried out what he assumed will be all what John will need without John’s input.
The skills that helped here include communication, collaboration and eye for details between Karen, John and other colleagues that Karen consulted. Karen’s communication style must have worked to get John to be open to collaboration with her, and also to see the ‘near perfect’ report from William. The key part of ethics was the organizational values and moral principles. The XYZ has a niche they are known for; they had to be thorough with the report given by William for a successful project and to maintain their reputation. Hence, the need for them to do their own research.
Wale Oyegunle
Team 8 Cohort 16
The team exhibited a lack of effective communication and collaboration. John is a stick-to-protocol guy who likes to do things by the book and by himself, so there is no collaborative effort from him. William, on the other hand, will rather have other people do the work for him while he does the reporting, which is not necessarily a bad thing but he could have communicated this thoroughly to John instead of him wasting his time sightseeing, that he was not even interested in. Karen was scared to give her input even though she knew it was going to help the project’s goals; communication problems again. Thankfully, she summoned courage to talk to John and the problems were identified in the conception stage. If this had gone on without proper risk analysis, the project would have ended up delayed, overrun, or, at worst, terminated. Therefore, communication and collaboration are very important.
My name is Ifenyinwa Prisca Egbuchere/team 4
The project team exhibited deficiencies in communication and collaboration skills.
John is diligent in adhering to due processes, conducting research and surveys, and working with the locals; however, he lacks an effective communication and reporting plan. On the other hand, William prefers shortcut methods to achieve results and also demonstrates poor communication and collaboration abilities. Karen, a new team member, initially hesitated to voice her concerns for fear of appearing critical of her senior colleagues. However, after discussing with John, they collaborated effectively to mitigate potential issues during the project. This experience highlights the need for improved communication channels and collaborative efforts within the team.
My Name is Joseph Ikechukwu Onyeocha:
In this scenario, some ethical principles were not followed:
The main issue was lack of proper communication, as John was not informed in advance that his task had already been completed by someone else.
Williams criticized John for not having a good knowledge of the ethical rules and regulations of the company, which he claimed was the reason behind his actions against John.
Karen displayed an unethical behaviour that was not in line with the ethics of the company. She was initially concerned about John’s feelings, but the next day she defied company ethics by asking employees to work extra hours, weekends, and also asked the employees to work against their work convenient times to complete the project.
Hello!!!
My name is PAUL NWEKE, COHORT 16, TEAM 9.
Having gone through the scenario in the case study, I have the following observations from the three (3) individuals mentioned therein – John, Williams, and Karen.
John an experienced project manager and Williams an overseer of the project are both very experienced more than Karen who joined XYZ earlier in the year.
John lacked communication and no proper reporting channel between him and the other team. John traveled to have a meeting with the client to set the pace for the project unknown to him that some of the things he thought he wanted to do had been taken care and that was as he went for sightseeing.
Williams on the other hand believing he is the people person without proper communication went ahead to carry out the program even though he could do that with John too. Hence, William’s ethical problem includes that of Lack of communication, and Using shortcuts to generate his results.
Kareen, however, who is not as experienced as John and Williams saw everything but could not say anything about it until she was asked by John as she was afraid as a new staff, it might look as if she was criticizing any of them. Upon discussing with John, she actually proffered a solution through her research. She was just scared of criticizing a job done that her boss had taken.
so, the major problem is the lack of communication and proper reporting skills between John and Williams.
Olakunle Bayode
Team 8
Lack of proper communication between the team is clearly seen. John believes in following procedures, making research, and working with locals. William, in a bid to be fast ignore to communicate his intention with the team and Karen too intimidated to express her concerns.
The value of teamwork can never be underestimated, teamwork between John and Karen was able to advert any unnecessary troubles. Also, discussing the issue with others was crucial to finding a solution and negotiating with vendors with experience in similar project was necessary.
Nnadi Stella Chidinma
Team 7
From the case study,
John and William had ethical issues like Lack of Communication and Collaboration
Almost the three , there was no team work.
The people selected to represent XYX firm were selected based on their testimonials, John and William are experts, and Karen on the other hand joined the firm not too long ago and she loved her job.
The professional conduct I can identify from the scenario is an eventual Teamwork that came up between John and Karen at the end when they both agreed on the conclusion that the report was too real and perfect. They teamed up to analyse, research, and consult colleagues in other to identify the challenges of the project and the possible solution.
I could also identify Negotiation. Though it wasn’t a long detailed one but I sense from the meeting John and Karen had with the Big Firm, that before they would reach an agreement to work with the locals directly, there must have been some negotiation.
Proper Communication was the major issue in that scenario. William used his influence to get what he wanted, which is good but it would have been much more ethical if he communicated with John who was also a team member on that project. Instead, he concluded on his own. Karen on the other hand, because she joined the company due to its reputation and her love for the job, didn’t communicate her points of view to John because she considered being new to the firm and still on probation as a yardstick and she didn’t want it to look like criticism.
Above all, the lack of communication brought out division among the team but in the end, it was restored by John and Karen.
The case study in the scenario above identifies two professionals well grounded in their jobs. John and Karen were knowledgeable about the ethics of their organization which must be adhered to if their reputation was to be maintained.
First, on arrival at the new project location, ethical consideration played out at John’s request for a kick off of the project opposed to pleasures.
Though he faltered at Williams conviction to accept an obviously doctored research report. His seemingly unease reveals he had an inkling of a possible compromise by Williams.
Karen, though new, displayed professionalism by identifying at first glance, errors in the report.
They were able to resolve it by applying the following skills:
1. Problem Identification /Solving – searching out avenues to effect corrections on the report or at least get a genuine replacement.
2. Negotiation – they had to get their clients attention and involvement to accept a review and a new research
3. Team Building – Jane displayed this by seeking opinions from her peers and working in synergy with John.
Communication was a bit skewed from all involved at the beginning. Issues were not tabled until John sort Janes opinion.
From the scenario in the case study, I observed that both John and Williams are very experienced more than Karen.
John traveled to have a meeting with the client to set the pace for the project but instead of focusing on what brought him,decided to do a little sight seeing.
John’s ethical problem includes;
Lack of communication
Not reporting immediately he got to his station.
To Williams, he saw that action as lack of total commitment to the project and without any proper communication went ahead to carry out the program believing he is a people person and can influence anyone, he can actually do that with John too.
Williams ethical problem includes;
Lack of communication
Lack of commitment
Using shortcut to generate his results
Kareen on the other hand who isn’t as experienced as the other two had her concerns but couldn’t speak up about it until she was asked by John. She didn’t only point out her concerns but went ahead to give him proffer solution.
The only problem she had was being scared of criticizing a job done that her boss has taken.
Through collaboration,communication,teamwork and critical thinking, John and Kareen were able to come up with a better review for their project.
According to the scenario;
John is a project manager and one of the people setting up the new firm and was excited about the contract, because he want to broaden his experience and was surprised to be taking out of the contract the next day. To be told he will be given the result in few days.
Ethical problem for john;
1. lack of communication and professionally
Should have reported the day he arrived and not looking at interesting view.
william has worked for the clients agency and has influence
Ethical problem for william;
1. lack of collaboration and communication
2.Acting smart and short cut.
Karen joined the company for its focus and reputation and culture.And handle the situation well by going to john.
Skills
1. communication
2. collaboration
3. Team work
4. Research
5. Honesty
The roblems identified ccording to the scenario include:
1. Lack of proper communication between John and William
2. No collaboration between John and William
3. Relationship between John and Karen was ‘strained’
The skills used to solve the issues include:
1. Collaboration
2. Casual meetings
3. Communication
4. Research
John was excited about the job and was expecting to handle a task with Williams. Williams acted unethically while the lady and John acted with integrity
What I deduced from the team is that, although everyone has the experience and capacity to make the project successful but there was something lacking between them.
Communication and Collaboration, these are prerequisite that makes the dream work and the project a success. unfortunately, none of that was exhibited, john and Williams were both on their own way while Karen was proactive to communicate her findings to them. these could pose a ruin in XYZ project.
From the scenario of the development of project
there are some point that was lacking in process of the job
There were a conflict which started for Williams duce to his selfish way of life for not bring the other teams mate to reflect on the project work doing it on his own this had to lead to lack of transparency and trust in the sight of John. From point of look lack communication which to violating ethical conduct in the entire process
On the other John was surprised about the way Williams had presented the result during the whole process, which now lead lack of Honesty for John not to communicate with Karen at first about the report of the project.
Thirdly through Critical thinking and Problem solving of Karen she was enable to detail and solution it, that’s why karen could easily spot that the report was too good. However, Karen didn’t just stop at spotting the problem, she went ahead to find solution by involving a third party that helped them get the needed engagement of the project done.
Uwoghiren Osagie Williams
Cohort 16
Team 10
The issue of professional misconduct could be pointed to the disregard for collaboration and teamwork. I mean they were sent on a project to work together and returned finally with just one person’s input. At the end of the day, proper communication brought ethics into the decision, and that was used to resolve the situation which of course came with a stretched timeline or overtime work for the colleagues they soughted help from.
There is a communication gap in this scenerio, if John and Williams imbibed communicating each other they would have been on the same pace regarding the progress of the project, meanwhile Karen beat the mark
I observed unprofessional behavior in the team.
Williams prioritized getting information from an outside firm over collaborative research, he focused solely on delivering results while disregarding the importance of teamwork and feedback!
Karen was hesitant to share her concerns about the projects validity, fearing it would come across as personal criticism and not addressing these issues may lead to future challenges.
John appreciated the warm welcome but was disappointed to know that the task was already completed without his input, which is essential for effective teamwork. He wanted a collaboration forum to gather diverse perspective on the larger project.
Lack of communication and collaboration almost ruin the success of the project,but Karen brought out an honest field back and gave in a professional solution to it.
Issues of professional conduct featured here that is obvious is lacking of communication and inability of one of the parties to supply detailed information for effective comprehensive. Inability to teamwork is also seen here, how that as a team it’s of great importance to have same focus in achieving a goal and each person in the team is in the position to ensure that all team members are moving in the same direction, it’s a corporate affairs that all team members should be guided and carried along.
And in reflecting on the skills used to bring ethics into decisions by the parties involved, I think proper communication, detailed information, continuing professional development can be seen in the approach Karen took.
By Damilola Ogunsakin
The team comprised experienced individuals, yet there were evident shortcomings in communication skills and ethical adherence, particularly noticeable in this scenario where ethical principles were not fully upheld. John, whose work proceeded without his awareness, should have shared his concerns not only with Karen but with the entire team. Similarly, Williams demonstrated a reluctance to adhere to company ethics by not discussing his reservations with John and instead carrying out his tasks independently.
While Karen managed to alleviate her concerns about John, she should have communicated these worries directly to him without fear of appearing critical. Effective teamwork involves both giving and receiving constructive feedback. Despite successfully discussing the risks with John and reaching a solution, Karen compromised ethics by making the employees to work on weekends.
It’s obvious to see the team lack proper way of communicating their ideas. In the begining each of them had their own motive which is because they didn’t communicate to have a general believe on what has to be done. William was too confident with his people skill that he feels he knows it all. At the end, I love how the team where able to have the difficult conversation about the project which created a room for possible solution and way forward.
From my point of view, Williams who was described as a people person is more of a people pleaser who would not be interested in doing a background check, understanding risk and carrying team members along. John understood his person and decided to leave conversations as it were so as not to offend a sponsor I guess. However, John’s ability to ask Karen for her honest opinion set the project back on track. From the scenarios, collaboration, communication and team work helped focus the project back on track.
In dis case, I noticed unprofessionalism by Williams which involved his internal adversities to the project and aside this, his decision to carry on with the project without any inputs from his other colleagues described his lack of communication. However, I also noticed the essence of team work by Karen bringing up an idea and involving John in the process as well as their conclusion in collaborating with the bigger firm to help reach out with the local firm so as for the research to be facts filled and not just assumptions.
With this, it is now obvious that communication and teamwork are the bedrock of any successful project.
This case study highlights the importance of ethical awareness and leadership in project management. Karen’s diligence in reviewing the report and her willingness to speak up about her concerns demonstrate essential skills for any project manager. I also appreciate how the scenario illustrates the value of collaboration and resourcefulness in finding solutions to complex ethical dilemmas.
Also the scenario emphasizes the significance of cultural competence in project management. William’s perspective and approach differ from John’s, and their collaboration requires bridging those cultural and professional differences. The case study shows how essential skills like effective communication, adaptability, and ethical awareness can help project managers navigate complex cultural contexts.
In this case study, I noticed some potential issues with professional conduct. There’s a lack of transparency around how the engagement program was conducted, with William seemingly taking the lead without much input from John or Karen. The report’s overly positive results raise ethical concerns about data manipulation or falsification. Additionally, William’s close relationship with the research firm and government agency presents a clear conflict of interest.
On the positive side, Karen demonstrated critical thinking skills by questioning the report’s findings, while John showed courage by listening to her concerns and working together to find a solution. Both demonstrated integrity by refusing to compromise on their ethical principles.
Overall, the important ethical themes here are honesty, transparency, objectivity, and integrity, which are crucial in international project management.
In this scenario, some ethical principles were not followed properly, but the individual was able to uphold professional ethics to address them.
The main issue was poor communication, as John was not informed in advance that his task had already been completed by someone else.
Williams criticized John for not having a good understanding of the ethical rules and regulations of the company, which he claimed was the reason behind his actions against John.
Karen displayed biased behaviour that was not in line with ethical practices. She was initially concerned about John’s feelings, but the next day she defied company ethics by asking employees to work extra hours, weekends, and at inconvenient times to complete the project.
The following are the professional ethics
1. Rules of Conduct
2. Values
3. Morals Principles
4. Code of Conduct
The case study brought into fold the long term risk pose to an organization if her employees do not act in an “Ethical” manner and also the important of communication (informal spoken for example), collaboration. team work and innovation can also be seen. Below are the highlights
I. Williams was more concern about getting the job done without considering the organization ethics by accepting opinion research done by others as their own project under the guise of “”that’s how things are done in their client country”” , this its not ethical
2. John despite his initial concerns and reservation about the ethical risk poses by Williams opinion, was not able to communicate his concerns effectively to William
3. Karen was able to understand the long term risk/dangers pose if the company does not follow ethics and was able to use humour (informal spoken communication) to convince John and also shows innovation and collaboration in solving the ethical change poses by the project together
There were instances of unprofessional conduct I observed here;
Williams didn’t see a constructive research forum as ideal but was better off getting the information from the opinion research firm which is not helpful for any project because this singular act has kicked off the aim of every project which is to come together and deliberate on issues as a team and profound solutions and feedback just as team players. He (Williams) was centred on the fact that what they did was to “Deliver” and how it is achieved doesn’t really matter, which was the reason he felt the result was a good fit and would be appreciated by John not regarding the fact that due process was not followed here.
Karen felt the result was too good and needs to be faulted owing that the project in view was a large one and and they needed a real life situation but at the same time, she doesn’t know how to pass this information directly to her colleague so it doesn’t sound like a direct criticism. Here, I felt she missed the fact that it is the task that is to be criticized and not the person, so holding that back and going ahead with the project seems unprofessional as this might pose a challenge at the long run.
John wanted really appreciated the warmth welcome and reception but became withdrawn on learning that the task has been carried out and results gotten, this makes the team work here faulty because as a team, everyone’s input meant a whole lot which would make them draw a very nice feedback. John here wanted a carefully organized forum where he could get different points of view as to the larger task ahead.
I have noticed from the case study that the team had much of a experience members that could easily deliver the project to its successful stage. However, there are many factors that affected the process:
The team lacks sufficient collaboration and a member of the team would feel that he has all it takes to do the job alone.
The level of communication was very poor and has no primary help on the project.
The decision of the team would affects XYZ and even employ more risks o the company.
LACK OF COMMUNICATION AND COLLABORATION
This was a major problem encountered by the team. John and Williams did not communicate well as everyone had their own point of view as to what it should be. Williams thought that John will be ok will the report he will make. John thought that everything was ok the way it was going even though it was risky for Williams to make the analysis report alone, he was ok with it. Karen did not want to be seen as a critic. She didn’t want to say anything as she felt it would affect her probation seeing that she just started out with the company.
COMMUNICATION resolved it when John and Karen talked about it and better ideas came to the table on how to resolve the issue and when it was applied. It resolved it.
Collaboration and communication was not enough between will John and Williams for this project however quality communication will help solve the problem. John did not get enough Information about the project. Karen being afraid to criticize the project that seem not good as new member of the company may delay or stall the project.
Ifeoma
LOOPHOLES IDENTIFIED WITHIN THE PROJECT
LACK OF COMMUNICATION AND COLLABORATION:
There wasn’t a clear communication method between John and William to ensure that strategic decisions were to be taken with the consent of all stakeholders involved in the process – in this case John and William. This led to William making all the decisions based on the assumptions of what John would like.
Conflicts between team members as a result of miscommunication and inherently potentially disrupt or derail the success of a project.
TO RESOLVE THIS, EFFECTIVE COMMUNICATION WAS DEPLOYED:
Karen deflected a possible situation of blame game by expressing her observation with tact and infusing humour into her conversation with John which led him to opening up to her and expressing his dissatisfaction with the report.
This helped to maintain the team spirit collaboration between them while they sought risk management intervention from external sources to the current situation.
COMPROMISE OF INTEGRITY AS A VALUE: Even though John knew that it wasn’t okay to have let William singlehandedly run the analysis of the engagement feedback and report, he verbally didn’t object but went along with it, despite knowing that there was a possibility of the data given compromising the project outcome in its entirety.
TO RESOLVE THIS, TRANSPARENCY WAS DEPLOYED HERE AS A VALUE:
Karen had a hunch about the report not being totally right and rather than keeping it to herself and letting the project derail, brought it to the attention of her team member for better investigation and resolution.
LACK OF FORESIGHT & RISK MANAGEMENT:
Risk management is the ability to foresee and identify possible scenarios of issues that can arise within a project and make contigency plans for important phases within any project. It’s important because most project don’t go as planned because of unexpected variables that can cause unlimited range of issues. John wasn’t able to mitigate the risk of making contigency plans to resolve the problem with the engagement report by him.
TO RESOLVE THIS:
Karen knew that the disruption of the project would hamper the firm’s chances of future collaboration with other clients as the reputation of the firm would be negatively impacted and sought for ways by thinking of ideas outside to mitigate inherent risks while solving the current problem they were facing in the project. This effectively resolved the current problem they faced while discovering and mitigating future risks that were bound to arise within the next stage of the project.
There was the problem of :
1. ‘scope creep’ which is failure to have an agreement or scope of work agreed upon before work starts.
2. Work with team members was absent as lines of communication were none existent.
3. There was no collaboration
Skills employed were:
1. Communication
2. Negotiation and
3. Time management
John didn’t communicate his worries to the project team lead when Williams told him he took care of everything already. Williams wasn’t a team player as well and handled all the work alone. He might have had the best intentions but didn’t execute it well. Karine also didn’t communicate well due to fear of losing her job, she didn’t voice her opinion and worry, and this puts the company at risk.Some skill that were used in so when this problem Was
1. communication: John and Karen communicated with each order casually, which made them sick help from their colleagues and team members to solve this problem
2. Research current conducted an online research to get solutions for the problem
3. Risk assessments, Karen and John, both mapped out the risk of the reports and Risk from challenging the reports which made them get the best solution
All in all, John and Karen acted in honesty, remembering their ethics and values of the organization
I noticed some amount of pride in Williams. Things can change, methods, procedures as a result of evolving ecosystem. John and Karen’s approach was better as it later helped in identifying the pitfalls to the next stage of the project.
Finally, Williams approach could be used when there isn’t enough time to meet with the deadline.
Williams is too fast he just want to do things alone he wasn’t border about following the due process to carried or get feedback
John lack of communication would have caused him a lot but as good as he was he open up in communication and requesting for view safe his job and finding
At first Karen’s was not open to him because she was like trying to finger point John but at last because of her good thinking and analysis she dafe the whole scenario
She value ethics of the company and she want to project the company reputation and values that is why she put extra jobs
Not collaborating and communicating enough will destroy the success of a project, however quality communication will help solve the problem.
Name: Onyinye Chukwudera Ikeanyi. Team 8
Lack of collaboration, communication and understanding almost mallet the success of the project. however, with problem solving analysis, effective communication and assertiveness exhibited by Karen; they were able to scale through the problems.
In every project, there will be people like William who wanted the easy way out by fitting the situation of another project into the new one. Karen and John were fantastic in raising the concerns about everything looking green. No project ever works that way from the stage of reviews to planning. And the open conversation they had was a good way to sustain communication and build the project’s trust. The ethical concerns here are two; first, William engaged in cutting corners and second, the false hopes that could have destroyed the project and the team’s reputation.
Lack of collaboration and communication almost marred the success of the project. however, with problem solving, effective communication and assertiveness exhibited by Karen; they were able to scale through.
Williams going ahead of everyone show lack of Inclusion,
Karen has good eye for details, solution minded and she is a good critical thinker..
John showed a good quality of inclusion by listening and discussing with Karen while working together to make the project work.
As a project manager, dealing with conflicts of interest is crucial to maintaining the integrity and success of your project.
Keypoints to learn from this Scenerio include:
Assess Relationships: Examine all team members’ and stakeholders’ relationships and interests to identify potential conflicts.
• Transparency: Encourage team members to disclose any potential conflicts early.
Code of Conduct: Implement a code of conduct that outlines acceptable behavior and conflicts of interest.
• Reporting Procedures: Set up clear procedures for reporting conflicts of interest.
Encourage Openness: Create a culture where team members feel comfortable disclosing conflicts.
• Regular Check-ins: Conduct regular meetings to discuss potential conflicts and address any concerns.
After reviewing a case study on ethics in project management from the Association for Project Management (APM), several issues of professional conduct stand out. In this scenario, project managers faced ethical dilemmas related to integrity, transparency, and accountability.
Key Issues of Professional Conduct:
Conflict of Interest: A project manager had to decide whether to accept a lucrative contract that could potentially benefit their personal interests. This situation raises concerns about impartiality and the importance of avoiding conflicts of interest to maintain trust and fairness.
Honesty in Reporting: The case study highlighted the necessity for accurate and honest reporting of project progress and issues. Misreporting or concealing problems could lead to significant risks and undermine stakeholder confidence.
Skills Used to Uphold Ethics:
Critical Thinking and Decision-Making: The project managers applied critical thinking to assess the ethical implications of their decisions, considering the long-term impacts on stakeholders and the organization’s reputation.
Effective Communication: They demonstrated transparency by clearly communicating potential risks and ethical concerns to stakeholders, fostering an environment of trust and openness.
Empathy and Respect: By considering the perspectives and well-being of all stakeholders, the project managers ensured that their actions aligned with the core values of respect and empathy.
These skills and ethical considerations are essential in guiding project managers to make decisions that not only adhere to professional standards but also contribute to the overall integrity and success of the projects they manage.
Issues of professional conduct identified are as follows:
1. Absence of joint stakeholders meeting to elucidate, project deliverables, resources in vovlved, project deadlines, Client feedback or report required.
2. Ineffective communication among project team.
John and Karen were able to approach this issue ethically by employing research. So, the engagement was complete because they were able to identify some pitholes from previously conducted similar project.
Williams going ahead of John to get things done shows a lack of inclusion and a measure of accountability.
The doctored report shows a lack of intergrity and genuine concern for the project.
Continuing with the project would have gone against the reputation XYZ is currently building, it would also not have portrayed their expertise.
In dealing with this ethical dilemna, the following skills come into play:
– Taking initiative: it took John leading the conversation and practically forcing the conversation along the lines of the real reason for his trip and not just waiting on other stakeholders to set the pace of the discussion.
– Critical thinking and Problem solving: Karen had an eye for detail and is solution driven, that’s why she could easily spot that the report was too good. However, she didn’t just stop at spotting the problem, she went ahead to find solution by involving a third party that helped them get the needed engagement.
– Integrity: Karen was honest enough to call out the issue but careful enough not to come across as criticising any other party. She was able to remind John to see the big picture and uphold the reputation that XYZ is known for.
They discussed the issue. Discussing an issue with your team make the problem half solved. The brought ideas together- critical thinking:
Karen showed some professional skills in analyzing the report given to her and that gave her the courage to challenge the report, despite going through probation.
This shows integrity and accountability.
I identified a couple of issues of professional conduct.
1. Conflict of Interest: The project manager, has a personal relationship with the supplier, which could influence his decision-making and create an unfair advantage.
2. Dishonesty: The supplier, is aware of the project’s budget constraints but still submits an inflated invoice, which is a dishonest act.
The skills used to bring ethics into decisions in this scenario include:
1. Integrity
2. Objectivity
3. Transparency
4. Communication
5. Ethical Awareness
Inclusion: each member of the team must feel concerned and involved in the project. No exclusion.
Communication: team needs to communicate properly.
Team spirit: not competition, which is harmful to the project.
A team is made up of complementary ideas that respect each other.
Critical thinking.
All three of them are trying to show how professional they are instead of completely listening to the project manager
A couple of issues of professional conduct featured in this scenario are:
1. Conflict of interest: William’s close relationship with the opinion research firm and his desire to please John and the project goals may have led to a conflict of interest, which would have potentially compromised the objectives and integrity of the engagement report.
2. Misrepresentation of information: The overly positive report and William’s initial reluctance to share the methodology and data collection process raised concerns about transparency and honesty in presenting information.
The skills used to bring ethics into decisions in this scenario include:
1. Critical thinking: Karen’s professional skepticism and critical analysis of the report helped her in identifying potential issues and prompted her having to further investigate the project.
2. Courage: Karen’s willingness to speak up and challenge the report, despite risking her probation period and office dynamics, demonstrated courage and a commitment to ethical conduct.
3. Collaboration: John and Karen’s open communication and collaboration helped them address the issues and then helped them find a solution that prioritized the project’s integrity and the firm’s reputation.
4. Cultural awareness: John’s recognizing cultural differences and his adaptability in navigating the international project context showed he is appreciative of cultural awareness and sensitivity.
5. Integrity: Karen’s focus which was to uphold the firm’s reputation and integrity drove her actions and decisions, thereby demonstrating a commitment to ethical conduct and professional standards.
6. Communication: Effective communication among John, Karen, and the global firm was crucial in being able to resolve the issue and ensure the project’s success, highlighting the importance of clear and transparent communication in ethical decision-making.
These skills helped in bringing ethics into the decisions made by the people involved in this scenario, ultimately prioritizing the project’s integrity, the firm’s reputation, and it’s professional conduct.
Project tend to have challenges is there is no adequate stakeholder engagement, collaboration, ethical behavior transparency etc which are crucial amongst other requirements for successful project implementation.
Kennedy Anyanwu
Cohort 15
It appears there were a couple of issues within the engagement program. Firstly, William’s failure to involve John in the planning process left John feeling excluded and raised concerns about ethical conduct. Secondly, Karen found it challenging to provide John with honest feedback due to her concerns about his feelings. Fortunately, they later communicated and identified potential solutions to the problem. Ethical behavior and transparent communication are crucial in organizational settings.
I think William should have really carried John along on the engagement programme and Karen should have been more open about her review to John and then suggesting a possible way forward.
In project management, ethics play a crucial role in ensuring that projects are executed with integrity, transparency, and respect for all stakeholders. Here are some ethical principles and values commonly applied in project management:
1. Honesty and Integrity: Truthful communication, transparent decision-making, and fair dealings.
2. Respect and Professionalism: Treat team members, stakeholders, and clients with respect, dignity, and courtesy.
3. Responsibility and Accountability: Take ownership of actions, decisions, and outcomes.
. Transparency and Open Communication: Share information, provide regular updates, and encourage open feedback.
. Confidentiality and Privacy: Protect sensitive information and maintain confidentiality when required.
. Quality and Excellence: Strive for high-quality work, continuous improvement, and innovative solutions.
. Sustainability and Environmental Awareness: Consider the environmental and social impact of projects.
Stakeholder Engagement and Management: Identify, analyze, and prioritize stakeholder needs and expectations
. Risk Management and Mitigation: Identify, assess, and mitigate risks to minimize harm.
. Continuous Learning and Improvement: Embrace learning, seek feedback, and apply lessons learned.
By embracing these ethical principles, project managers can build trust, foster collaboration, and deliver successful projects that benefit all stakeholders.
Lack of proper communication between John and William at the case study stage leading to seem as transparency challenged with John. Thereby causing inefficiency to achieving the project goals
Issue in the case study.
Lack of effective communication and transparency: Williams and John lack effective communication and shows no transparency to each other on the project which leads to misunderstanding and inefficiencies in achieving the project goals.
Over confidence and Conflict of interest: Williams believe he has been with the firm for years and he is people person, he believe in himself that he is in better position to know to know exactly how to go around with the project and presenting it to the third party. Forgetting he has a team [selfishness idea], he refuse to share his idea or seek opinions ahead with the teams, he also underestimate the teams strength. Karen on the other side couldn’t challenge john to avoid negative work environments, creating or a positive work environment and making sure of the project result is essential.
Skills Used to Bring Ethics into Decisions:
* Communication
*Knowledge and regulatory environment
*Ethics and adherence to standards
*Critical thinking and problem solving
There was lack of inclusivity and openness on the part of Williams by not considering John’s part in the project. John on his part should have created the opportunity to have a discussion about it with Williams. Karen at first put her personal goals ahead of the organizations needs:
Had she not taken up the courage to speak to John about her findings, it could have costed the company.
There lack of inclusivity and openness on the part of Williams by not considering John’s part in the project. John on his part should have created the opportunity to have a discussion about it with Williams. Karen at first put her personal goals ahead of the organizations needs:
Had she not taken up the courage to speak to John about her findings, it could have costed the company.
It sounds like there were a couple of issues in the engagement program. Firstly, William didn’t include John in the planning process, which made John feel left out and violated ethical conduct. Secondly, Karen struggled to give an honest review to John because she was concerned about his feelings. However, they were able to communicate later and find possible solutions to the problem. Ethical conduct and open communication are so important in organizations, right?
Williams lack of teamwork led to the initial project. I think there should be inclusivity in a team.
Karen was able to communicate withj john by providing constructive feedback
Umeanolue Lilian
Team 6
The first issue was William not including John during the process of organizing the engagement programme. John was surprised as this violated ethical conduct and he felt left out during the whole process.
Another issue was Karen finding it hard to give her honest review to John concerning the project because she was considering his feelings. In an organisation as it relates to ethical conduct, colleagues should be able to speak freely and sincerely to better projects and be able to work better together. Gladly, Karen was able to communicate with John in the following week and a few others were able to find possible solutions to the problem.
The issues of professional conducts that i can identify in this scenario are failure to communicate with team members early ,lack of trust, no critical thinking about the future effect of the result.Although Karen was a new staff,he had to convince John and William after discussing with her colleagues and the prolem was solved. skills used include: communication,problem solving,teamspirit,research and analytical skills.
The first issue was William not including John during the process of organizing the engagement programme. John was surprised as this violated ethical conduct and he felt left out during the whole process.
Another issue was Karen finding it hard to give her honest review to John concerning the project because she was considering his feelings. In an organisation as it relates to ethical conduct, colleagues should be able to speak freely and sincerely to better projects and be able to work better together. Gladly, Karen was able to communicate with John in the following week and they and a few others were able to find possible solutions to the problem.
Team 9
Orji Miracle
Communication skill was used by John to request an honest feedback from Karen and
on the part Karen despite all her fears of what she could l ose if she told John the honest truth about the report, she didn’t let it stop her. The success of the project superseded her personal choices.
Team play was greatly applied to arrive at the desired result.
Two issues of professional conduct featured in this scenario are:Misrepresentation of Data: William’s decision to rely on pre-existing opinion research without informing John or involving him in the process is unethical. Presenting these results as if they were collected through the planned engagement program misrepresents the situation and could lead to misguided decisions.
b. Conflict of Interest: Karen faces a conflict of interest between her desire to maintain a positive office environment and her obligation to provide honest feedback. She feels pressured to avoid criticizing John or the report to maintain workplace harmony, even though she suspects the validity of the data.
The skills used to address ethical considerations in this scenario include:
a. Critical Thinking: Karen demonstrates critical thinking skills by questioning the validity of the engagement report and recognizing the potential risks associated with accepting it without scrutiny. She engages in a thorough analysis of the situation and considers the long-term consequences of different courses of action.
b. Communication: Effective communication skills are evident in Karen and John’s discussion about the problem with the report. They engage in an open dialogue, sharing concerns and exploring potential solutions. Additionally, Karen’s ability to communicate her idea of seeking assistance from a larger firm demonstrates effective communication in implementing ethical decision-making.
c. Problem-solving: Both Karen and John engage in problem-solving skills to address the ethical dilemma. They brainstorm potential solutions, weigh the risks and benefits, and ultimately devise a plan to rectify the situation by seeking external assistance to validate the engagement findings. This proactive approach demonstrates their ability to navigate complex ethical challenges.
Osuji Mirian
May 10,2024@2:26 pm
To me there were communication bridge between William and John but thank God Karen gave in a professional solution to it
In a scenario like this, conflicts of interest, maintaining confidentiality, truthfulness in communication, respecting diversity, adhering to professional standards, and ensuring accountability in decision-making is crucial.
Reflecting on skills used to help bring ethics into decisions who are involved : Critical thinking skills, empathy, communication proficiency, moral reasoning, decision-making abilities, conflict resolution expertise, and a strong ethical foundation, all the aforementioned plays crucial roles in navigating ethical dilemmas and ensuring principled conduct in professional settings.
In the scenario given, there was no question about their expertise in the organization and the subject matter. However, the issue I noticed revolves around:
The issues:
1. Organizational approach to the project – Although it can be said that William knew about the purpose of John’s coming over, it was about the engagement program organized for brainstorming over the project. Yet, he went ahead to carry out the research without John. This has nothing to do with project management methods, in my opinion, William might have done things that way, but that’s not professional.
2. Communication: Initially Karen wasn’t going to discuss with John about the lapse because she was trying to secure her job, but eventually she did
How it was resolved:
1. Professional conduct: When Karen had reservations about John’s report, she didn’t approach it immediately, but eventually did. She knew enough not to rubbish John’s effort but also knew what the report says is a risk to the organizational brand.
Eventually, they put efforts together and solved the issue while carrying others along.
2. communication – They communicate in a detailed and comprehendible manner
3. Teamwork – they pull forces together to get the project done.
Mary Ayo
There is lack of communication and inadequate transparency between Williams and john which created a gap in the team spirit and interest. However, Karen was able to bridge the gap professionally using ethical approach and relentlessly focusing on the goal and not allowing herself to be subjected to lack of confidence being the newbie amongst them.
In this there’s lack of communication and lack of transparency. Williams feels he could carry out the work on his own with out others.
No proper research was made from the beginning and No team work.
But at the long run the issues was pointed out and even though lots of mistakes were already made , John was willing to listen to his partner advice and she helped, that helped too.
Team work is very important in project management
Lack of transparency, communication and team work particularly on the part of William. He seemed comfortable cutting corners. Eventually the problems were resolved through tact, critical thinking and team work.
I) Inadequate communication and transparency: There’s a lack of clear communication and transparency between William and John, leading to potential misunderstandings and inefficiencies in carrying out the project
. II). Over- confidence: Because Williams believed that he is people’s person, he undermined sharing his ideas with his team having felt that his plans were more valid instead of discussing with his team early.
III). Lack of Trust of and Team Spirit- Also William’s initial reaction and point of view to his other project team, especially John showed that the former do not totally trust the latter’s knowledge of the project’s environment. It is also a display of lack of team spirit to the team by John,
iv) Potential conflict of interest: Karen inability to challenge the report because of her worries it might impact John negatively is a demonstration of potential conflict of interest between keeping a positive work environment and ensuring the integrity of results of the project.
Skills Used to Bring Ethics into Decisions:
i) Communication
ii) Critical Thinking
iii) Problem-Solving and ownership Spirit
iv) Ethical Leadership
Familua Adeniyi Cohort 15 , Team 1
They lack the following from the beginning
Lack Transparency:They took a short cut from the beginning
Team spirit:They didn’t carry out the survey together.
Skill used in tackling this problem:
Critical thinking
Effective communication
Research and
Team work
Professional Conduct
• Team Spirit: There was no defined agreement between Wiliam and John on the plan or strategy to execute the project at hand.
• Communication and Transparency Issues: John and William’s differing expectations and communication styles revealed a lack of transparency.
• Conflict of Interest Concerns and Fear of discrimination: Karen’s hesitation to challenge the report due to office dynamics raised concerns about a potential conflict of interest between maintaining a positive work environment and ensuring project success. She was also very scared of being side lined and marginalized as a new employee.
Skills employed to integrate ethical considerations into the decisions:
• Leadership Style and Integrity: John’s leadership style was evident. He knew the report was too perfect to be true and pushed him to seek for honest opinion from Karen. He is also a man integrity and reputation. He was concerned about the reputation of the organization and what their clients thought of them, and this led to addressing the concerns identified in the report and supporting Karen’s initiative to involve external experts and local firms which helped identify previously overlooked hurdles.
• Effective Communication: John and Karen’s open dialogue helped uncover ethical concerns and discrepancies in the report. The Face-to-face communication also helped in uncovering the truth and John was able to read nonverbal cues and pushed for more honest feedback from Karen.
• Analytical Reasoning: Karen’s analysis of the report’s accuracy and potential risks demonstrated her ability to think critically and not accept information unquestionably.
• Problem-Solving: John and Karen show cased their problem-solving skills in addressing the ethical concerns in the report, exploring alternatives like seeking external expertise and opinion of the local folks to uphold the company’s reputation.