It is now time to review a case study that focuses on ethical behavior.
Access the Open APM’s ethics case study resource provided below to read a scenario concerning ethics in projects.
Can you pinpoint a few instances of professional conduct highlighted in this scenario? Reflect on the skills employed to integrate ethical considerations into the decisions made by the individuals involved. Can you recognize them?
Share your responses in the discussion section below.
After posting your comment, proceed to the next step, where you will find some potential answers provided by APM for these questions.
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The main issue in this scenario is mis interpretation and the skill used to correct it is communication and tranperancy
The major issue in this scenario was misinterpretation and the skill used to solve the issue was communication and teamwork
Uzor Tonia Cohort 18 Team 10
Communication
Team work
Planning
Contribution
Organizing
Embracing challenges
The major issue identified in the scenario is Project/Engagement being executed behind the Project manager which is unethical. It shows overzealousness and a lack of integrity.
Identified skills employed to integrate ethical considerations in the scenario are Teamwork, Initiative, Communication, Problem-Solving, Proactiveness, Critical thinking, and Resourcefulness.
Christopher Nkanta Cohort 18 Team 3
From the scenario in the study,
* Issues of the professional conduct feature in this scenario*
John is an experienced project manager, whose professional conduct was basic on the authenticity of the facts gathered about the fact and how accurate were they, such that it could them proceed to the next stage of the project. He takes initiative about the project and gives the initial idea, which shows his proactive nature and commitment to the job. Also, his open communication skills with Williams and Karen to discuss his concerns and issues about the project. His ethical considerations are high value and teamwork.
Williams was more concerned with shareholders’ engagement and bringing results. He focused more on maintaining relationships with key shareholders and networks to obtain information, he prioritized delivering results rather than the authenticity and ingenuity of the process of getting the results.
Karen applied critical thinking to question the authenticity of the engagement reports and recognize potential risks. Her problem-solving skills to later resolve the issues with John. Her ethical consideration is her checking the validity of the reports and success over personal conflicts
Nkechi Izeji. Cohort 18. Team 6.
1) Two ethical issues are involved here.
Williams displayed lack of ethics by going for the fast one; Fabricating reports in order for the project to kick off easily.
2)Karen applied Critical thinking , Analytical skills and her structural thinking hats to be able to deduce the problems from the report.
She then used effective communication to relay her fears to John, who in the spirit of team management listened to her and saw reasons.
Karen went further o tuse her excellent interpersonal and problem solving skills to find solution in the spirit of collaboration with former colleagues.
1. Issues of professional conduct featured in this scenario:
– Misrepresentation of work (William’s claim that the engagement program had already been carried out)
– Lack of transparency (William’s failure to disclose the methodology used by the opinion research firm)
– Potential falsification of data (the report’s unusually positive results)
– Conflict of interest (William’s personal relationships with the opinion research firm)
2. Skills used to bring ethics into decisions:
– Critical thinking (Karen’s skepticism of the report’s results and her investigation into the methodology)
– Communication (Karen’s open discussion with John about her concerns and their collaborative problem-solving)
– Integrity (John’s willingness to listen to Karen’s concerns and take action to address them)
– Professional courage (Karen’s decision to speak up despite being new to the firm and still in her probation period)
– Resourcefulness (Karen’s research and identification of a global firm to partner with to review the opinion research firm’s work)
– Collaboration (the teamwork between John, Karen, and their colleagues to address the issues and find a solution).
As a project manager working on a proper research on a working project makes communication easy because you can give and communicate effectively only on what knowledge you’ve gathered.
Communication was key all through and also bringing along team members was also important in averting what would have been a disastrous end for the project manager, the team was also wary of the reputation of their firm and that brings about the issues of organizational values, not compromising and be ready to go extra mile in order to discover new ways of doing things. There was an issue of external adversity, but the team was not just ready to compromise on their standards and that pushed them into digging deeper and finding solution to the problem.
Effective communication. Communication is a paramount tool in all sphere. When working as a team, when working as a project manager as well.