Let’s take a look at an example of continuous improvement practices at the company Atlassian.

Atlassian, a software company that offers products to product managers and development teams, has successfully created and sustained a culture of innovation and continuous improvement. Atlassian achieves this in a few different ways.

Firstly, to drive innovation, employees are given 20% of their allocated work time to spend on personal projects. [1] This is modelled on Google’s innovation strategy, where personal projects often can be transformed into creative new features or products for the organisation. This strategy requires Atlassian to allow their employees the time to work on these personal projects, which is an expensive risk for the company since 20% of employees’ time is given away to experimentation. However, to ensure that this time is used productively, employees focus their personal projects on the team, how it operates, and what they do.

Secondly, Atlassian cultivated a culture of continuous improvement to support innovation. Specifically, Atlassian split their employees into small teams and encouraged them to own their career path by embracing and identifying challenges and strengths. What they found was that successful teams handled challenges differently to other teams, so to help those who struggled, Atlassian implemented a workshopping resource called the Team Playbook. They gathered the practices that successful teams used and created short, purposeful workshops and exercises that enabled teams to learn and adopt these practices. [2]

For example, Atlassion’s Health Monitor [3] helps teams to assess their strengths and weaknesses. Once some weaknesses have been identified, teams and employees can use other plays to strengthen these areas.

Instructions: How do you implement continuous improvement practices?

Taking dedicated work time to innovate and find continuous improvement opportunities can be an expensive cost for an organisation. Considering what you have just learned, complete the following:

  1. Explain in a brief paragraph:
    • How might you go about implementing effective continuous improvement practices?
    • What might you do differently to Atlassian?

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102 thoughts on “Practical activity 5: (Product Mgt Course) How would you implement effective continuous improvement practices?

  1. I will implement effective continuous improvement practices in our team operations by starting with training of my team members about innovation ideas. What they need to know about the topic, the importance, how we are to incorporate it into our system and results of it if is properly managed.
    I will make the environment favourable for the implementation of the best and cost effective innovation ideas and also reward the best ideas. This will encourage every members of the team to come up with different innovative ideas that will promote the team.
    To Atlassian, I will suggest that a periodic feedback is required from the team created and these feedbacks will be worked on and the best one will be accepted. These will be done by a group of team members assigned for the work.

  2. To make continuous improvement a habit, I will establish a culture of continuous learning and improvement so as to make sure the workers learn how to identify their strength and weaknesses, in order to grow the strength. Provision for monthly trainings to equip the workers and provision for research adventure.

  3. Establish a culture of continuous improvement. Define clear objectives and metrics using SMART goals and relevant KPIs. Implement structured methodologies like PDCA cycle. Conduct regular reviews.

    I would conduct regular review to ensure productivity

  4. Plan Do Check Act (now PDCA). Based on the Deming wheel, a set of measures aimed at continuous improvement defined by indicators, it involves four stages of achievement:
    analysis of the situation to be improved and/or the problems to be solved ;
    implementation of a solution based on experiments, improvements and derived approaches;
    concrete evaluation of the results obtained ;
    identification of the aspects to be corrected and of the origin of the errors or deficiencies noted.
    Wise use of skills, increased productivity and satisfaction of staff and management are the targeted goals.

    Implement the Kaizen method
    The term comes from “kai”, a Japanese word meaning change, and “zen”, which refers to what is good and improved. The kaizen method became popular after the publication of Imai Mazaaki’s book “The Key to Japanese Competitiveness”. Its main objective is to maximize productivity and efficiency.

  5. For an effective continuous improvement practices involves creating a good culture that encourages learning, experimentation, adaptation, and patience . To get on with, I would ensure that employees have a structured yet flexible template to identify and address areas for improvement…

  6. As a product manager, I will simply implement the 4 pillars of continuous improvement.
    Customer-ccentricity, product quality improvement, process efficiency, business profitability, and put to effective use the PCDA process of plan, do, check, and act.
    This already embodies whatever methods any product manager would want to employ for the continuous improvement of products.
    What I will ensure to encourage is building a continuous improvement culture in our organization, and I will even go as far as rewarding employees who stand out in performing their tasks while being involved in the continuous improvement processes, be it in bringing up innovative ideas or innovations or in developing more effective feedback collection and analytical methods.
    The Atlassian way is fantastic in that it fosters innovation in employees and challenges them to greater accomplishments on a product, but it is also a risky method, hence the support and structures built by Atlassian to mitigate against risk. But what I will add to the Atlassian way of continuous improvement is selecting a group of customers as testers alongside the insiders or team testers of marginal improvements right from the very beginning of the process.
    This will further reduce risks if considering the Atlassian way, especially if it is a software product

  7. To implement effective continuous improvement practices, I would prioritize incremental, bite-sized improvements within existing workflows, rather than dedicating large blocks of time or resources. This approach, known as “Kaizen bursts,” encourages teams to regularly reflect on their processes and identify small, high-impact improvements. Unlike Atlassian’s dedicated “ShipIt” days, which set aside significant time for innovation, my approach would integrate continuous improvement into daily work, fostering a culture of ongoing refinement and efficiency. This approach minimizes additional costs while maximizing incremental gains, ensuring sustainable and practical continuous improvement.

  8. To foster innovation, employees will receive regular training and participate in monthly workshops where they will be encouraged to undertake personal projects aimed at improving the company’s product.

    To promote a culture of continuous improvement and support innovation, employees will be encouraged to identify their strengths and weaknesses while working in teams.

    The strengths and achievements of each team will be communicated and used to train other employees and their team members in organized workshops.

  9. To implement effective continuous improvement practices, we would establish a feedback loop that involves regular collection and analysis of customer feedback, employee insights, and performance metrics. This would be complemented by adopting agile methodologies to iteratively refine our processes and products. Regular training and development sessions for employees would ensure they are equipped with the latest skills and knowledge. Additionally, fostering a culture of open communication and collaboration would encourage innovative ideas and prompt identification of improvement areas.

    Differentiating from Atlassian

    Unlike Atlassian, which primarily focuses on software development and collaboration tools, we would prioritize enhancing the customer experience in both our physical and online store. This includes offering personalized recommendations based on customer preferences and maintaining a strong emphasis on product quality through rigorous quality control processes. We would also invest heavily in local community engagement and sustainability initiatives, differentiating ourselves through a commitment to social and environmental responsibility.

  10. Implementing effective continuous improvement practices involves creating a culture that encourages experimentation, learning, patience and adaptation. To start with, I would ensure that employees have a structured yet flexible template to identify and address areas for improvement. Unlike Atlassian’s model of dedicating 20% of time to personal projects, I would integrate continuous improvement into regular work routines through periodic “innovation sprints” where teams focus on process enhancements or new ideas within their usual tasks. Additionally, I would establish a feedback loop, using tools like Atlassian’s Team Playbook and Health Monitor, but customized to our specific organizational context. This would involve regular check-ins and workshops where teams can share their successes and challenges, learn from each other, and apply best practices. This approach balances the need for innovation with the demands of ongoing work, making continuous improvement a natural part of the workflow rather than an additional commitment.

  11. June 7, 2024 at 11:22 am
    To make continuous improvement a habit, i will make sure the workers learn how to identify their strength and weaknesses, in order to grow the strength. Provision for monthly trainings to equip the workers and provision for research adventure.

  12. The Atlassian’s Approach cannot be swept under the carpet.Since they are successful,we can still adopt such models with slight modifications.
    To implement effective continuous improvement practices, start by fostering a culture that values ongoing learning and adaptation. This involves establishing clear goals and performance metrics to identify areas needing enhancement. Engage employees at all levels in the process, encouraging feedback and innovation through regular brainstorming sessions or suggestion systems. Utilize structured methodologies like Plan-Do-Check-Act (PDCA) or Lean Six Sigma to systematically approach problem-solving and process optimization. Finally, ensure continuous monitoring and data analysis to track progress, adjust strategies as needed, and celebrate successes to maintain motivation and momentum.

  13. To drive innovation employees will be trained regularly and also on a monthly basis carry out a workshop where they will be encouraged to carry out a personal project to improve on the product in the company.
    To encourage a culture of continuous improvement in order to support innovation, employees will be encouraged to identify their strengths and weaknesses as the work in teams.
    The strength of each team and their achievements will be communicated and this will be used to train other employees and their teams members in an organized workshop .

  14. To implement effective continuous improvement, the employee would first be given job description for them to know what’s expected of them, let them know the organization core values and vision…. Create environment that promote constant learning and creativity by organizing seminar where employee will be assigned to do that, which would allow them to learn from each other , and also allow idea bank so that everyone would be involved.

  15. To implement effective continuous improvement practices, I would establish a structured program that allows employees to dedicate a portion of their work time to personal projects and innovation, similar to Atlassian’s approach. However, to balance costs and ensure productivity, I would allocate a smaller percentage of time, such as 10%, to these activities. This would still foster creativity and continuous improvement without significantly impacting overall productivity. Additionally, I would implement a mentorship program where experienced employees guide less experienced ones in identifying and tackling improvement opportunities. Unlike Atlassian’s small team structure, I would encourage cross-functional teams to collaborate on these projects to leverage diverse perspectives and expertise, further enhancing the innovation process. Regular review sessions would be held to assess progress and share successful practices across the organization.

  16. My approach to implementing good continuous improvement processes would be comprehensive, involving every department in the company. Rather than setting aside a specific amount of time for personal projects, I urge staff members to find chances for ongoing growth within their regular work duties. Furthermore, I would give training and knowledge a lot of weight. Giving staff members the skills and resources they need to comprehend and implement continuous improvement techniques, like Kaizen, will enable them to actively contribute to the process of improvement. Lastly, I would put in place a reliable method to monitor and assess the results of our efforts for continual improvement. This would entail gathering information, establishing precise metrics, and routinely assessing advancement. Maintaining a culture would require acknowledging contributions and celebrating victories.

    One significant distinction with Atlassian’s methodology would be the creation of cross-functional teams devoted to ongoing enhancement. These groups would be in charge of process analysis, pinpointing areas in need of development, and putting fixes in place. They would collaborate extensively with frontline staff members to get comments and ideas, making sure that changes are doable and in keeping with the objectives of the company.

  17. To make continuous improvement a habit, i will:-
    -Give employees time to work on their own projects
    – Encourage ownership and accountability
    – Share successful teams’ strategies through workshops and resources

    While Atlassian’s approach to continuous improvement is impressive, I might consider adjusting these approaches to fit my organizations size and needs, start small, focus on specific areas, and provide feedback and training

    By doing so, I will create a culture that continuously improves and grows, tailored to my organizations unique strengths and challenges.

  18. I will implement effective continuous improvement practices by using the four pillars of continuous improvement and implementing the four steps of the continuous improvement process.
    I won’t do anything differently from Atlassian.

  19. A dedication to achieving good work is a great effort that will keep birthing continuous improvement.

    I will keep using great strategies that will always help in delivering good work.
    By making sure that I collaborate, and communicate with the teams effectively.

    And also make sure I put in place the very necessary things employees need to do their best in achieving the common goal, which is producing a good product.

  20. 1. Just like Atlanssian, i would give employees personal time off official work hours to work on products that are company related but without company biases. This gives employee the opportunity to be creative and explore options which might not be on the table which in turn gives the product team a large scope of iterations, problems and solutions to choose from.

    2. Basically, Atlanssian is on its part to great success as a company. I wouldn’t do anything differently but rather will seek for ways to make sure these new strategies that have been discovered are implemented during product building.

  21. To implement effective continuous improvement approaches, I would create an environment that promotes creativity and constant learning. One way is to give employees a set amount of work time, such as Atlassian’s 20%, to work on personal projects that can lead to new ideas and improvements within the firm. To make this time useful, these initiatives should be aligned with the company’s goals and allow employees to experiment and explore new solutions to current problems.

    In addition to time allocation, I would develop organized programs akin to Atlassian’s Team Playbook, which document and share best practices across teams via workshops and collaborative sessions. These initiatives would allow teams to learn from each other’s triumphs and tackle obstacles together.

    However, unlike Atlassian, I plan to develop a feedback loop structure in which employees routinely report their own project outcomes to peers and leadership, assuring visibility and accountability. This may include monthly innovation sessions in which employees discuss their efforts and thoughts. Additionally, incorporating continuous improvement targets into performance appraisals may encourage staff to actively participate in these efforts.

  22. To implementing effective continuous improvement practices, frst and foremost ,there is need for a proper job description for each of the employees to know who handles what. After which
    responsibilities will be delegated, ensuring effective collaboration within the different teams. Continuous feedback is very key in ensuring success of the project. Also there should be room for periodic in-house trainings in form of seminars and workshops. Then there is need for a good product knowledge effectively disseminated to the different teams.

  23. To implement effective continuous improvement in organisation, like Atlassian approach and strategy,I will make sure my employee are responsible for engaging in research and survey that will solve the major challenges the organisation is going to by prioritizing the challenges as their job description and career growth.Section them into groups to come up with different solution and ideas,Communicate and discuss the best idea with the entire teams and conduct a training workshop on the new approach developed with the entire member of the organisation, by so doing there will be general knowledge by every member of the organisation on the new development.

  24. Firstly, making the job description very clear and grouping them into departments or groups. Delegate responsibilities, encourage team spirit, effective communication and feedback.

    Secondly, make room for on-the-job trainings in form of seminars and workshops.

    Encourage employees to attend professional conferences where they meet, connect, network and learn from other professionals.

    Organise job orientation for new employees to get them acquainted with their job areas, specifications and expectations.

  25. Implementing effective continuous improvement practices involves fostering a culture of innovation and learning within the organization. This can be achieved by encouraging open communication and feedback channels where employees are empowered to share ideas and suggestions for improvement. Regularly scheduled brainstorming sessions or dedicated time for innovation can help generate new ideas. Additionally, creating a system for capturing and prioritizing improvement opportunities ensures that valuable insights are not overlooked. To differentiate from Atlassian, one might focus on tailoring the continuous improvement process to suit the specific needs and challenges of the organization, ensuring that it aligns with the company’s culture, values, and objectives. This could involve customizing the approach to fit the size, structure, and industry of the organization, as well as leveraging technology and data analytics to identify improvement areas more efficiently.

  26. To implement an effective continuous practice, i will divide my teams into small groups to work on the issue at hand and see how each group will solve the problem, Then we will come together to review each approach and implement the best results.

  27. Implementing effective continuous improvement practices involves several key steps. Firstly, establish a culture of continuous improvement within the organization by fostering open communication, encouraging employee participation, and emphasizing the importance of innovation and learning. Secondly, identify areas for improvement through regular assessment of processes, performance metrics, and feedback from employees and customers. Prioritize improvement opportunities based on their potential impact on business objectives and customer satisfaction. Thirdly, implement changes incrementally, starting with small, manageable improvements that can be easily tested and adjusted as needed. Provide training and support to employees to ensure they understand and can contribute to the improvement efforts. Finally, monitor and evaluate the effectiveness of the changes over time, using data and feedback to guide further iterations and refinements. By following these steps and maintaining a commitment to continuous improvement, organizations can enhance efficiency, quality, and competitiveness in the long term.

  28. Just like Atlassian, I’ll prioritize team work and creat sub-groups to reduce work burden on players. By doing this, it’ll help to easily trace any arising challenge and sort it easily.

  29. Just like Atlassian, I’ll split my team into small groups and encourage them to own their career path by embracing and identifying challenges and strengths, and also, I’ll try to understand what their challenges were and implement ways to make the processes more seamless to the participants/team members

  30. 1. To implement an effective continuous practice, i would say; by considering employee ideas and indulging in the continuous improvement process.

    2. The thing i will do differently, is working closely with my teams to ensure improved productivity,increased product quality and good communication skills.

  31. To implement effective continuous practices, I would start by fostering a culture that encourages innovation and experimentation. This involves allocating dedicated time for employees to work on personal projects aligned with organizational goals, similar to Atlassian’s approach. However, I might introduce more structured feedback mechanisms to ensure that personal projects are contributing to overall improvement efforts effectively. Additionally, I would emphasize cross-functional collaboration and knowledge sharing to leverage diverse perspectives and insights. Moreover, I would tailor the continuous improvement framework to suit the specific needs and challenges of my organization, taking into account factors such as industry dynamics, company culture, and available resources. By customizing the approach while maintaining a focus on innovation and learning, I aim to maximize the impact of continuous improvement efforts.

  32. To implement continuous improvement in my organization, I’ll strive to create a culture where team members are encouraged to freely share their ideas and suggestions. While Atlassian’s 20% time model for personal projects works for them, I’ll explore alternative approaches that align better with our goals and size, perhaps with structured workshops, innovation labs, and mentorship initiatives where experienced team members can guide others in exploring new ideas and implementing improvements.

    Tracking key performance indicators will help measure the impact of changes and evaluate our success. By celebrating wins and recognizing team contributions, I’m positive that we’ll be able to create a positive environment that encourages continued improvement.

  33. I think I’ll put the four processes for continual development into practice.
    Market research is the most important tool for a product manager when it comes to learning about a product and how customers are responding to it. I’ll get in touch with the development team after the data analysis is complete so they can use the data. After the product is completed, it is crucial that they perform a customer check to gather final input and proceed with the final production by adding the features that are still lacking in order to satisfy the customer.

    Bringing the development team, marketing & promotion team, and sales team together and giving them a sense of belonging to add their quarter to the product decision-making process is another thing I would do differently.

  34. I think I will adopt the four processes of continuous improvement.
    A product manager can not do without market research, this is the most vital of them all, it will enable me to gather the information that I need about a product and customers’ reactions to it after which I will analyze the data and communicate with the development team so that they can work with data and when they are finally done with the product, it is very necessary to conduct a customer check to get final feedback and work on the final production by fixing in the missing features required so to meet customer satisfaction.

    Another thing I will do differently is to carry everyone along, the development team, marketing & promotion team as well sales team, and give them a sense of belonging to contribute their quarter to the decision-making process on a product.

  35. Making things better all the time doesn’t have to break the bank!

    Instead of giving employees a big chunk of time for personal projects (like Atlassian), we can set aside smaller amounts of time to brainstorm ideas that directly improve our current work. This way, we encourage creativity but stay focused on making our existing projects even better.

    We can also learn from Atlassian’s “Team Playbook” idea. By capturing best practices from successful teams and sharing them through workshops, everyone can learn and improve without the extra cost of everyone working on separate projects. This teamwork helps everyone get better, without breaking the budget.

  36. Taking into cognizance the plan do check and act pillar I would say continuous improvement practices can be implemented by small teams which means close knit teams in which team work is essential for innovative ideas.
    Continuous improvement practices can also involve acting on ideas and checking for measurable targets so as not deviate from set targets

  37. For effective improvement practices will make sure customers feedbacks are gotten ,addressed and changes effected.I will also ensure that employee’s ideas are treated with releavance. lastly will ensure that changes are increamental,timely,inexpensive and easy to implement. Atlassian did a great job as their practice can lead to births of ideas,but for me time is very important as such I suggest that atlassian should have had a particular time weekly for brainstorming,here idea are written down individually and the best of the best are picked collectively and worked on. Also,a suggestion box can be placed in the central areas in the office to allow for ideas collection,and lastly,awards or gifts can be allocated on weekly or monthly basis to encourage idea generations

  38. Continuous improvement practices can be implemented by setting clear goals and objectives, define what you want to improve and establish measurable targets.
    and gather relevant data to identify areas for improvement and track progress. Also
    encourage employee participation in identifying problems and generating improvement ideas, test and implement solutions to address the identified issues and regularly review the effectiveness of the changes and adjust as needed and ensure to communicate and celebrate successes.

  39. ASAOLU OLUBAYODE

    To implement effective continuous improvement practices distinctively from Atlassian, an organization could prioritize fostering a universal culture of innovation and openness, encouraging every employee, not just those in tech or development teams, to contribute ideas for efficiency and growth. This could involve integrating diverse methodologies like Kaizen, Six Sigma, and lean principles across all departments, including HR, finance, and customer service, to ensure a holistic approach to improvement. By leveraging data analytics for comprehensive insights and promoting cross-departmental collaboration, the company could achieve a more rounded and inclusive strategy for continuous improvement, potentially revealing opportunities overlooked in a more technology-focused model.

  40. For me what I will do differently in monitoring continuous improvement is to create a department for it or make the safety department coordinate it by creating a job card for everyone in the company to monitor this by just filling a form and submitting while doing their normal daily task.

  41. I will define the goals and purpose the improvement in line with the organisation’s objectives and vision. Then communicate effectively with every one regarding the gathering of data and needed information required for continuous improvement practice. Also, I will analyse / evaluate the operations and the product performance from time to time within our team and the public space as well to get feedback that could lead to continuous improvement.

  42. How to implement a continuous improvement process
    According to Indre Kulakauskaite (2023), Continuous improvement is a process that involves making incremental changes to systems, processes, and products to achieve better results over time. It’s a crucial aspect of business management that ensures that organizations remain competitive, efficient, and profitable in a constantly evolving marketplace.
    Given the above definition, it is pertinent to know that continuous improvement could emanate from operational challenges, complaints from customers, or the need to optimize existing workflows. Several methods can be used to implement changes that optimize the existing processes to meet or exceed the required standards.
    The methods commonly used are:
    • The Kaizen method
    • The Use of the 5 S’s method
    • Lean Management
    • The PDCA method
    • . Set SMART goals
    • Six Sigma
    • Business process re-engineering (BPR)
    • Gap analysis
    • Process mapping
    Tapping on the knowledge that I have acquired so far, I will create a culture of innovation, team dynamics and involvement. Everyone will be given a chance to contribute ideas to support the group’s efforts by creating an atmosphere of trust and open communication, comradeship, commitment, collaboration, adaptability, and a positive attitude. This will complemented by a well-defined reward system that encourages continuous learning and innovative tendencies.

    Atlassian concept of continuous improvement is quite commendable. Giving employees 20% of their official work to spend on their project is a hygiene factor for the employee which can be misused. I would have clearly defined how the 20% should be used. Without any particular biases for race or creed, I am such that most of the employees would probably choose to use the time for projects that will earn them additional income but have no relevance to the company’s project. I would have insisted that the time be used for research on how to improve the ongoing organization project with a promise of compensation for the research outcome that brings about continuous improvements for the organization. I will also encourage employees to use part of the time for their continuous professional development.

  43. Implementing effective continuous improvement practices requires a multifaceted approach that encompasses both structural and cultural elements within the organization.

    Firstly, establishing clear channels for feedback and communication is essential, allowing employees to voice their ideas and concerns openly. Encouraging a growth mindset across the organization fosters a culture where individuals feel empowered to challenge existing processes and propose improvements. Additionally, providing resources and support, such as training programs or dedicated improvement initiatives, enables employees to develop the necessary skills and knowledge to drive change effectively. It’s crucial to create a framework for capturing, prioritizing, and implementing improvement ideas systematically, ensuring that efforts are aligned with strategic objectives and have measurable outcomes.

    To differentiate from Atlassian, one might tailor the continuous improvement practices to the specific needs and dynamics of their organization, considering factors such as size, industry, and existing cultural norms. Additionally, fostering cross-functional collaboration and diversity of thought can bring fresh perspectives and innovative solutions to the improvement process. Moreover, continuously reassessing and adapting the approach based on feedback and evolving organizational needs ensures the sustainability and effectiveness of the continuous improvement efforts over time.

  44. The best way to encourage continuous improvement is to create a culture that supports it.
    Encourage employee involvement by asking for and receiving feedback. And when employees make suggestions, take them seriously and give them the resources they need to make those improvements.

    For Atlassian, I would reduce the time given to employees to work on personal projects from 20% to 10 %.
    This would reduce the risk to the company’s resources.

  45. To implement effective continuous improvement practices in our organization, i will carefully implement the following personalized steps:

    1. Clearly define the purpose and goals of our improvement initiative, aligning them with our unique vision and objectives.
    2. Foster a culture that values and supports continuous improvement, encouraging every team member to actively contribute their ideas and insights.
    3. Engage all employees at every level, empowering them to participate in the improvement process and take ownership of their respective areas.
    4. Gather specific data and metrics relevant to our organization, enabling us to assess our current performance and identify areas where we can make meaningful improvements.
    5. Regularly evaluate our processes, systems, and practices, tailoring our assessments to our organization’s distinct needs and challenges.
    6. Prioritize improvement projects based on our specific circumstances, considering their potential impact and feasibility within our unique context.
    7. Implement changes effectively and monitor progress closely, ensuring that we are making tangible strides towards our desired improvements.
    8. Review the outcomes of our improvement initiatives, celebrating successes and learning from any setbacks or obstacles we encounter, and adjusting our approach accordingly to continually optimize our practices.

  46. As a product manager, I intend to implement an effective continuous improvement practice. This will be achieved by fostering harmonious job relationships between employees and employers, thus facilitating a constant improvement of both the product and the employees.

    To attain this objective, I intend to empower my team by providing an environment that encourages suggestions and constructive feedback without fear of criticism. Further, I plan to establish intelligent objectives and provide frequent feedback that will benefit my team, consumers, and management team alike.

  47. Implementing effective continuous improvement practices requires a combination of fostering a culture of innovation, providing resources for experimentation, and empowering teams to identify and address challenges. To start, I would emphasize the importance of continuous improvement through regular communication and training sessions. Encouraging employees to allocate a portion of their time for personal projects or skill development can stimulate creativity and innovation, much like Atlassian’s 20% time model. Additionally, I would implement structured feedback mechanisms and tools, such as performance assessments or team health monitors, to identify areas for improvement and track progress over time. Furthermore, I might introduce cross-functional collaboration opportunities to encourage knowledge sharing and diverse perspectives. While adopting some of Atlassian’s strategies, I might customize the approach based on the organization’s unique culture, industry, and goals to ensure maximum effectiveness.

  48. As a product manager, I will implement an effective continuous improvement practice through creating harmonious job relationship between employees and employers, whereby establishing a continue improvement on the product and employees itself.
    To empowered suggestion and give room for constructive improvements for effective and effecian work progress without fear of criticism while setting intelligence objective and frequently feedback that cuts across my team, cosumers, management team.
    While change is constant in everything, one must be implement decision, engage collection of data to arrived at the goal point.
    As a product manager i will put in place a mechanism that will accelerate achievement of progress while learning from the past mistake.

  49. As a product Manager, my expertise would come in to create a culture of innovation and change within my team by making them accept it as a way of life and see reason why this must be implemented as it can affect the overall business and products goals.
    Being overall head of the product management and development, i would encourage team work which would help to implement continous improvement processes and goals because each person would contribute to the little expectant changes to be made to achieve the definite outcome.
    I will also encourage continuous improvement through massive customer feedback at product launch. This feedback will highlight each team’s contribution to the creation of the product. So each team is getting a feed back from the design team to the functionality to the market awareness etc. what I will do differently from atlassian’s is that I will give incentives to each team by paying them for their extra time to effect change so as to encourage and boost their interest in doing so.
    My target would also be customer or consumer based because they are the receivers of the end product. massive discounts would encourage customers loyalty and improved feedback system would boost their patronage.

  50. Implementing effective continuous improvement practices requires a strategic approach that fosters a culture of innovation while balancing the costs associated with dedicating time and resources to such endeavors. Firstly, it’s essential to establish clear goals and objectives for continuous improvement initiatives, aligning them with the organization’s overall mission and values. Encouraging employees to allocate a portion of their work time to personal projects, similar to Atlassian’s approach, can provide valuable opportunities for experimentation and creativity. However, to optimize resource utilization, organizations may consider implementing a structured framework for project selection and evaluation to ensure alignment with strategic priorities.

    Furthermore, cultivating a culture of continuous improvement requires more than just providing time for personal projects. It involves actively promoting collaboration, transparency, and knowledge sharing across teams. One way to enhance this aspect could be through implementing regular cross-functional workshops or hackathons where employees from different departments can collaborate on solving common challenges or exploring new ideas. Additionally, providing ongoing training and support in areas such as problem-solving, innovation methodologies, and agile practices can empower employees to drive meaningful improvements in their work processes and outcomes.

    To differentiate from Atlassian, organizations might tailor their continuous improvement practices to suit their unique industry, organizational structure, and employee demographics. For instance, instead of solely relying on personal projects, organizations could encourage teams to dedicate a portion of their regular meetings or sprint cycles to brainstorming and implementing improvement initiatives collectively. Additionally, leveraging technology such as digital collaboration platforms or continuous feedback tools can streamline the identification and implementation of improvement opportunities, making the process more efficient and scalable across the organization. Overall, the key lies in creating a supportive environment that values experimentation, learning, and adaptation, while also being mindful of resource constraints and organizational realities.

  51. For me, I shall implement an effective continuous improvement practice through establishing a sound culture of improvement which encourages employees to be empowered to identify and suggest improvements in their work processes without fear of criticism while setting SMART goals and regularly collecting feedback that cuts across employees, customers, and other stakeholder. However, changes noted must be implemented and engage in data driven decision making. Not only this, I will put in place a mechanism that celebrate successes while learning from failures.

  52. As a project manager, implementing effective continuous improvement practices, I will give my team an extensive training on the project.
    and what I will do differently to Atlasian: one thing is certain, When all your team members understands your goals, and team work is carried out effectively, the project success is sure. I will take back the 20% free time from the employees then onboard them on a effective communication and practical work ethics.

  53. Being a product manager, Effective communication is a big role to a project success. At atlasian i will teamwork, collaboration and feedback.

  54. Being a PM, keeping open communication is on area where I would ensure is maintained and what I would do differently at Atlassian is having to understand employees and set team leads to track progress and efficiency.

  55. As a PM, I’ll create an avenue for open communication. Will create a culture of innovation and collaboration. This way, regular feedback will be used to assess performance and make adjustments when needed.

  56. open communication, collaboration, and experimentation. I would provide dedicated time and resources for employees to work on projects aligned with company goals. Regular feedback mechanisms and performance evaluations would be used to assess impact and adjust strategies accordingly. While drawing inspiration from Atlassian’s approach,

  57. a PM, I will first of all create a culture of innovation and change within my team by making them accept it as a way of life and see reason why this must be implemented as it can affect the overall business and products goals. This I will do and inculcate from the initial stage of the product development.
    I will also encourage continuous improvement through massive customer feedback at product launch. This feedback will highlight each team’s contribution to the creation of the product. So each team is getting a feed back from the designteam to the functionality to the market awareness etc. what I will do differently from atlassian’s is that I will give incentives to each team by paying them for their extra time to effect change so as to encourage and boost their interest in doing so. I will also encourage ideas and notable changes from my team members by creating a safe environment where everyone’s word matters no matter how small.

  58. To implement effective continuous improvement practices, I would foster a culture of innovation and learning by encouraging open communication, collaboration, and experimentation. I would provide dedicated time and resources for employees to work on projects aligned with company goals. Regular feedback mechanisms and performance evaluations would be used to assess impact and adjust strategies accordingly. While drawing inspiration from Atlassian’s approach, I would tailor practices to suit my organization’s specific needs and priorities.

  59. Ways I would create effective continuous improvement practices
    1. All team members are troubleshooters. Everyone on the team is constantly at different times and stages looking for issues with the product and ways to eliminate those issues such that it doesn’t affect the output of the product.
    2. Constant training on idea generation and problem solving for all team members. So their minds are pricked to tackle product issues at all times.
    3. Put metrics in place to identify and reward staff’s functional improvement activities.

  60. As a PM, I will first of all create a culture of innovation and change within my team by making them accept it as a way of life and see reason why this must be implemented as it can affect the overall business and products goals. This I will do and inculcate from the initial stage of the product development.
    I will also encourage continuous improvement through massive customer feedback at product launch. This feedback will highlight each team’s contribution to the creation of the product. So each team is getting a feed back from the designteam to the functionality to the market awareness etc. what I will do differently from atlassian’s is that I will give incentives to each team by paying them for their extra time to effect change so as to encourage and boost their interest in doing so. I will also encourage ideas and notable changes from my team members by creating a safe environment where everyone’s word matters no matter how small.

  61. Implementing effective continuous improvement practices involves allowing staffs or team members to bring their own idea, staff training, getting feedback from customers and staying updated with the latest trend.

  62. In order to execute successful continuous improvement, I would support a data-driven strategy that encourages experimentation and learning. This would entail:

    1. Establishing important goals and metrics Align improvement initiatives with particular corporate goals, monitoring progress and assessing results with data.

    2. Empowering teams: Give staff members the instruments and materials they need to spot inefficiencies and suggest fixes. Promote experimentation by using quick prototyping and A/B testing.

    3. Promoting openness and feedback: Establish an environment where exchanging thoughts and opinions is valued and taken into consideration. Observe, interview, and survey different stakeholders to get their input on a regular basis.

    4. Honouring accomplishments and taking lessons from mistakes: Teams should be rewarded for successful improvements and discussed openly to ensure that mistakes are learned from. Record your learnings and distribute them throughout

  63. Implementing effective continuous improvement practices involves allowing staffs or team members to bring their own idea, staff training, getting feedback from customers and staying updated with the latest trend.

  64. To implement effective continuous improvement practices, a company can start by fostering a culture that values innovation and encourages employees to contribute ideas for improvement. Providing dedicated time, like Atlassian’s 20%, for employees to work on personal projects can be beneficial. Additionally, establishing structured processes, such as regular brainstorming sessions or workshops, can facilitate idea generation and collaboration among teams. It’s also crucial to gather feedback from employees regularly and prioritize improvement initiatives based on their impact and feasibility. To differentiate from Atlassian, one might tailor the approach to fit the specific needs and dynamics of the organization, considering factors such as company size, industry, and existing culture. Additionally, investing in training and development programs focused on continuous improvement methodologies can empower employees to drive meaningful changes within their respective roles and teams.

  65. The best way to implement a continuous improvement culture in a service organisation is to start with yourself.

    I learned this in my last job when I worked as an entry level engineer with no authority.

    Instead of looking around and finding ways to critique the organisation, I asked myself: ‘What would I do differently if I were given an everything-goes pass?’

    I started building systems that would help my colleagues work faster. I did this without getting any compensation.

    It took a lot of my time but I saw the improvements within our department within 6 months of implementing the systems I created. We received compliments from our clients.

    I then went on to continuously work on projects that made giant leaps in terms of time and cost efficiency.

    But the key thing here is this. I never did them alone. Although I started them, I always involved my colleagues. I also tried to give them more ownership by asking for their opinions about how we should execute it and how they think it should be improved.

    They were at first hesitant but over time, on seeing their contributions bring value to the team, they began their own projects.

    I left this organisation better than I found it. Unfortunately due to some management conflicts I left the company. Though so, I could see that now the culture of improvement was already in place. The entire team became self-sustainable.

    What I want to say is this. If you care enough and spend enough time on the things that really matter, then you can really make a difference in your organisation.

    Look for areas where you can make an improvement in. Involve your team. Be constructive in your feedback and congratulate them when they do good work.

  66. Here are some key steps to implement continuous improvement:

    Define Clear Objectives:

    Clearly define the goals and objectives of your organization or specific processes.
    Ensure that these objectives align with the overall mission and vision of the organization.
    Create a Culture of Continuous Improvement:

    Foster a mindset that values learning and improvement at all levels of the organization.
    Encourage open communication and feedback, making it safe for employees to share their ideas and suggestions.
    Establish Key Performance Indicators (KPIs):

    Identify and measure key metrics that align with your objectives.
    Regularly review and analyze these KPIs to identify areas for improvement.
    Implement Regular Assessments:

    Conduct regular assessments of processes, workflows, and systems.
    Use tools such as process mapping, value stream mapping, or SWOT analysis to identify bottlenecks and opportunities for improvement.
    Encourage Employee Involvement:

    Involve employees in the improvement process as they often have valuable insights.
    Establish cross-functional teams to tackle specific improvement projects.

  67. firstly, i’ll create a system that is not too complicated and i might as well add survey and forms to monitor customer’s feedback and to allow for both quantitative and qualitative feedback. i’ll also incorporate the art of continuously improving. i’ll also allow my employees enjoy the feeling of suggesting a means of improvement.
    the only difference will be to continuously divide the team into cells at random so there will be means for everyone to be carried along. there will be no marginalization.

  68. I will create a system where customers can give feedback and open up more opportunities for my team to share their opinions based on these feedbacks and in general. This will boost their confidence and make them feel like they’re truly part of the process.

  69. When you stop doing something, nothing happens. Continuous improvement should be an unending Process. The process of keeping, improving, keep doing and keep seeing results. So as a product manager, I must consider the cycle of PDCA- Plan, Do, Check and Act. Should be my guiding principle in effecting incremental change for the organisation.

  70. Since the individual goals is in tandem with that of the company, I would allocate more time to them for more exploit, makes communication very effective, improve the process and encourage feedback. That way we can monitor our CI and of course make use of the incremental Continuous Process all the time.

  71. Customers feedback mechanism is a very important tool that can be used for continuous improvement of a business or product. This system would tell the product manger the experiences of the users and in turn the product manger can use the information to further fine tune the product to what the customers make want an also attracts new potential customers.

    What i would do differently is to allocate more time for the team work because it has shown to be an effective mean so adding more time can give them more time to explore ideas and do more as a team.

  72. I will create a culture that encourages feedback mechanism.
    I will make the product customer centricity and put in place employees rewards system

  73. To implement effective continuous improvement practices involves creating a culture that encourages feedback, learning, and adaptation at all levels of the organization. This can be achieved through regular assessment of processes, identifying areas for improvement, setting specific goals, and implementing changes incrementally. Key components include fostering open communication channels, providing resources for skill development, empowering employees to research and make decisions, and also celebrates successes.

  74. First step is having feedback loops so it’ll be easy to get information from current processes so that as a product manager, I can understand and assess the current state of the product quality and where it needs improvement, customer centricity ie improve on a products design or features so customers love it more, look at the ratio between the business income and its expenses to see where an improvement is needed to maximize profits and lastly look at the certain metrics that track the status of a business process to know the exact performance of certain business processes and procedures.

  75. Foremost, I will create a system that allows customers to give their feedbacks about our project virtually, this will help the employees to also gain confidence when their experimentation is being analyzed by the customers and help them to build a better product as a team since they know the feedback will be opened and their project will be structurally look into by the people they are providing the service for.

    What I might what to do differently is taking more risk by giving extra time for team work and implementation.

  76. Firstly , I would have created a platform that allows users to give effective feedback on the product both virtually and physically. There will also be a suggestion platform for employees to give their opinion on the product that has been launched. The data from all these sources will be collated and analyzed either at the end of every week or month , depending on what the team agrees. After Analyzing, the goal for the following week/month will then be to work on how to improve on the feedbacks that has been obtained.
    What I might do differently to Atlassian is that asides the 20% employee time, extra 10% will be spent within small teams for team projects. I believe strongly in teamwork.

  77. In order to implement continuous improvement, I, as the project manager will do survey and make research in other aspects that will make the company/organization grow and also get ideas from my team to make sure there is customer’s satisfaction after using our product.
    I will dedicate a team just for getting feedback from customers/clients in order to have ideas on how to improve in building or marketing our products.

  78. To implement continuous improvement as a pm, I will list out all that is needed to achieve this goal and then make sure I have different people working on each aspect from my main team, and then we occasionally come together to put together all that we have gathered as team and then work on this.

    Well since this has been atlassian culture and as well been working for them, I might stick to that culture and not do anything differently since is producing results. That’s all that matters.

    Figure out a system/style that works and then stick to it.

  79. To continously improve the product
    I will make a survey that will enhance new ideas and views that will make the organization unique.
    I will implore the team to work on their own and come back together as a team to share their views.

  80. To implement continously improvements
    I will make a survey that will enhance new ideas and views that will make the organization unique.
    I will implore the team to work on their own and come back together as a team to share their views.

  81. To implement continuous improvement, I’ll create a culture of improvement to support innovation specifically .
    I will also get the team to work on
    feedback data

  82. To improve continuously, encourage a culture that values new ideas and learning. Let employees work on projects that help the company grow. Provide support like workshops and tools. Regularly check progress and adjust plans based on feedback. Customize your approach to suit your company’s style. For instance, instead of setting aside specific time for projects, integrate improvement into everyday work.

  83. To implement continuous improvement I’m going to make sure we use all accessible information for our growth and all employees ideas would be considered valuable because it helps the improvement process.

  84. To implement a continuous improvement practices, I would listen to posts on various channels that will help me gather information of what the customers need and want and also ensure that customer’s feedback is gathered efficiently and implemented.

  85. To implement a continuous improvement practices I would get the team to work on the feedback data and allocate time for research and practical to them.

    Work as a team to device ideal and innovation to respond to product data.

    1. To implement effective continuous improvement practices firstly I will get my team to understand the target at hand , work together to find solutions to the task through support, innovation.
      Secondly, is I will be open for feedbacks on how tasks can be done effectively while creating an atmosphere for learning and growth.

  86. Firstly,all the company’s the staff would be carried along so as to have same target and do a massive follow up,and they should all come together,think together and have a better massive result

    1. For me to implement a continuous improvement process, my teams and I would have done everything necessary and need in other to launch the product at first, then we wait for the feedback from customer because it’s very important you get feedback from customers in other to know how to improve on your product. Proper research will be made and communication will also be a key factor.

  87. Implementing effective continuous improvement practices involves creating a culture that values experimentation, learning, and adaptation. Firstly, leadership must communicate the importance of continuous improvement and provide resources, such as dedicated time or tools, to support employees in this endeavor. Secondly, fostering an environment where employees feel empowered to identify areas for improvement and experiment with new ideas is crucial. This could involve encouraging cross-functional collaboration, providing training in problem-solving methodologies, and establishing feedback mechanisms for sharing insights and successes. Additionally, recognizing and celebrating achievements related to continuous improvement can reinforce the desired behaviors and motivate further innovation. To differentiate from Atlassian, one might tailor continuous improvement practices to the specific needs and context of their organization, considering factors such as industry dynamics, company culture, and organizational structure. it may also be beneficial to incorporate a mix of bottom-up and top-down approaches to drive continuous improvement, leveraging insights from both frontline employees and senior leadership to drive meaningful change.

  88. Question: How might you go about implementing effective continuous improvement practices?
    For me the first approach will be to establish and cultivate a culture of continuous improvement among staff and in the organization. This will be achieved through investing in training and development among the staff aimed at fostering a culture of CI within the team, and encouraging a mindset of always seeking to improve processes and services. Secondly, I will establish a reliable means of gathering feedback from users, analyzing data and market trends, and implementing improvements based on this information. Thirdly, I will set clear goals and metrics for improvement initiatives, and conduct regular assessments and reviews. Fourthly, I will consider and implement relevant Lean and Agile methodologies to streamline processes, reduce waste, and increase efficiency. In conclusion, CI is the ongoing process of making small, incremental changes to a product or service to enhance its value, quality, and customer satisfaction. Hence, my approach will be to find ways to continuously carry out these exercises without loosing staff morale, denting customer satisfaction and trust, or loosing resources thereby resulting in losses.

    Question: What might you do differently to Atlassian?
    I find Atlassian’s approach very resourceful. What I might add to their approach is to mandate the staff to come up with a critique or complain of our processes and product/service at least once in a week. This can be sourced from either their own use and experience of the product/service (dogfooding), or from customer feedback. Their critique or complain will form the basis and input in future iterations.

  89. To implement effective continuous improvement practices, foster a culture of collaboration and openness, encouraging all employees to contribute ideas.
    Set clear goals aligned with strategic priorities and provide training on problem-solving techniques.
    Create a supportive environment for experimentation and view failure as a learning opportunity.

  90. To implement effective continuous improvement in project management, using Atlassian’s approach:

    1. You give at least,20% free work time to workers so they can invest same time on the projects. This avails them the opportunity to learn more about the project.

    2. If for example, you have 30 workers who had been grouped into only 2 or 3 groups, you change this approach and split them into 5 or 6 groups.

    3. Assess your workers’ strength and weaknesses and learn how to utilize both into the improvement of your product..

  91. Implementing effective continuous improvement practices involves creating a culture that encourages feedback, learning, and adaptation at all levels of the organization. This can be achieved through regular assessment of processes, identifying areas for improvement, setting specific goals, and implementing changes incrementally. Key components include fostering open communication channels, providing resources for skill development, empowering employees to experiment and make decisions, and celebrating successes.

    To differentiate from Atlassian, one might focus on customizing improvement strategies to the unique needs and challenges of the organization, leveraging different tools and methodologies tailored to the team’s dynamics, and ensuring alignment with overarching business objectives while maintaining flexibility to adapt to changing circumstances swiftly. Additionally, fostering a culture of psychological safety where individuals feel comfortable sharing ideas and providing constructive feedback can further enhance continuous improvement efforts.

    1. To implement effective continuous improvement practices,
      – A culture of continuous improvement among employees and stakeholders must be established and cultivated, This would be done by engaging employees to contribute their ideas at all levels, regular trainings in line with business goals and also to develop their problem solving skills.

      -Employees will be divided into smaller teams to handle various improvement processes such as feedback from product users , constructive criticism on the products and processes. Ideas generated from the team would be evaluated by the product manager and seen to be implemented in the improvement processes.

      -Measures should be put in place for continuous analysis and reviews that aids improvement process.

      For Atlassian, rather than take 20% of their work time, I would encourage them to execute personal projects outside work time but with a time frame for conclusion and project presentation. I would also include incentives for the most creative project.

  92. First is to drive innovation which involves actively engaging employees. This gives them the opportunity to think outside the box and bring about ideas that could help the product.
    it is also important to note that the ideas that employees come up with should be evaluated and utilized and continuous feedbacks is also essential.
    Analysis should also be done from time to time to know if there are loopholes that need to be filled up.

  93. employee should be engaged in the idea of continuous improvement, likewise team mix should be prudently done in order to engage all employees.
    Continuous feedback should be integrated to ensure that the 20% personal project is not a waste of time.
    Finally goal should be measured to indicate value.

  94. Initially, employee should be engaged in the idea of continuous improvement, likewise team mix should be prudently done in order to engage all employees.
    Continuous feedback should be integrated to ensure that the 20% personal project is not a waste of time.
    Finally goal should be measured to indicate value.

  95. First, a survey will be carried out personally, to be able to evaluate the necessary attention to be given to the problem at hand.
    Then selection of team will be the next step.
    Good leadership, showing the path with example.

    Further analysis and evaluation of reports, to be able to fit in with the team’s goals

  96. CHINAZOR MBAGWU.
    Effective continuous improvements practices involves a systematic approach to identifying, analyzing and ehnacing processes and operations within an organization and the steps are;
    A. Ensure leadership commitment to foster a culture of continuous improvement.

    B. Identify key performance indicators(KPIS) that align qith communication goals.

    C. Ensure employees involvement at all levels to participate innthe improvements.

    D. Map out existing processes to understand workflow and potential areas for improvements.

    E. Continuous monitoring
    F. Root cause analysis
    G. Idea generation
    H. Technology integration
    I. Performance reviews
    J. Regular audits

    By adopting these practices, organizations can create a synamicand adaptive environment that fosters continuous improvement leading to increased efficiency, customer satisfaction and overall business success.

    With more of this they would have done differently

  97. To implement effective continuous improvement practices, I would recommend the following steps:

    – Conduct a comprehensive assessment of the current processes and identify areas for improvement.
    – Prioritize the most critical areas for improvement and develop specific, measurable goals.
    – Seek input from employees and other stakeholders on ways to improve the process.
    – Implement changes gradually, monitoring progress and making adjustments as needed.
    – Continue to assess and improve the process on an ongoing basis.

    When it comes to Atlassian, I would suggest that the company focus on improving its communication and collaboration tools. Atlassian’s products are already very popular, but there are always ways to improve, and Atlassian could focus on making its tools even more user-friendly and intuitive. Additionally, Atlassian could improve its support and training offerings, to make sure that users are getting the most out of its products. By focusing on these areas, Atlassian could further differentiate itself from its competitors and maintain its market share.

  98. Continuous reassessment of team results and allowing workers to use their ingenuity in solving task. Consistent training of staffs rto use updated facilities.