Communicating with stakeholders – DISCUSSION
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Communication to the sponsor and stakeholders is the key to every project management.
Communication with stakeholders at the start of a project is important. I particularly prefer setting up a system where by the stakeholders receive feedvsvjs and or reports monthly or at the start of a particular milestone or stage.
As a project manager in a reputable company, constant communication is very important as the key for a successful project.
Since communication is a two way process, feedbacks are the results of a successful communication. In doing so, communication plan should be put in place. Communicate with everyone on the team both stakeholders in their various levels of understanding and never assumed that they already know what you’re talking about. Just give them the needed information.
A better way of attaining high result is speaking with love and care, it helps to inspire people.
As an Architect and a Project manager working in a Regeneration area. I Considered communication as key when dealing with the stakeholders. In the inception, I make sure I understand the needs and expectations of various stakeholders, including local communities, my team, investors, and CDA groups. I listened and engaged them regularly because Stakeholders need to be kept informed of project progress, challenges, and changes. I Scheduled meetings and gives project reports clearly as scheduled.
Although, different stakeholders have varying levels of expertise and interest in some of the architectural details presented to them. I adapted to their communication style and content to suit them, using plain language and visual aids such as 3D models and clear renderings to make the presentation easier for stakeholders to visualize the project and understand its impact.
In addition, I Created channels for stakeholders to provide feedback and ask questions. This fosters engagement allows me to addressed their concerns or suggestions promptly, especially during disagreement or conflict. I proffered solutions that align with the project’s goals and stakeholder interests.
The consistency in organising town hall meetings, open houses, and workshops gives us opportunity to highlights how the regeneration project will benefit the environment and the community This has helps us build trust, prevents confusion and reinforces the project’s objectives that are aligns with the community’s values, needs, sustainability and social responsibility.
In essence, a Project Manager who is also an architect must excel not only in architectural design but also in the art of effective communication to ensure the success of a regeneration project and maintain positive relationships with stakeholders.
As a project manager you need to learn to communicate with your client and stakeholders. You need to understand your client and stakeholders before getting to know how best to communicate with them . In my own organisation the aspect of not holding bad news when it comes works better.
In Project Management, communication is very important and a key tool in the success of any project. You have to try and understand every stakeholders, this will really go a long way in a project. Also it will be great having a written down communication plan (i.e key messages and feedbacks) for proper documentation of every communications to stakeholders. As a project manager, you shouldn’t be afraid to bring matter arising or issues that might cause delay to a project but you need to have analyze all options.
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Tailoring my communication style according to the client present, getting their feedback, reporting back to production department on the needs and expectation of the client which create an essential and detailed flow of information without any confusion.
Having a good communication plan before meeting stakeholders is very vital as its comes across the hearers effectively and that we should not hold back bad news also as a project manager. all of these, will I incorporate in my organization.
As a graduate of mass communication who understands very well the importance of “healthy” communication, and the role communication plays generally in life I would say we can not overemphasize it’s unique position in PM. One outstanding quality every project manager who wants to not only scale heights of success but also influence his team positive is the ability to use words well. And I don’t mean the use of English vocabulary but communicating in simple yet clear terms that everyone understands and are carried along.
Aside this two other factors, very important qualities too are being empathetic and being able to connect with all levels of human.
Thanks.
The style of communication with all stakeholders on the project is very important. However in the development sector where I function, the following are crucial while communicating.
1. All stakeholders must be carried along at every step of the progress of the project with weekly meetings to ensure everyone is on the same page.
2. Notify all stakeholders on the project of any change in scope, adjustments, modifications, changes etc. to ensure seamless functioning and maximum productivity at all levels.
3. Need to map out a communication plan to keep track of discussion, action points, timeline and general status of the project.
4. Need to always get a feed back from. all stakeholders.
5. In the event of challenges, there is need as a project manager to always have reccomendations and a backup plan.
6. To ensure all stakeholders understand the information passed and understand the expectation for implementation.
7. As a project manager, we preempt challenges and or risks that may occur as the project progresses and inform all relevant stakeholders ahead to give room for deployment of alternative measures and cushion any negative outcome on the project
7. Reporting to the client and or sponsor is essential at the end of the project to measure the tangible outcomes and impacts of the intervention.