Communicating with stakeholders – DISCUSSION
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As an IT/ Product Support, I have both oral and written communication for my interactions with stakeholders. Oral communication passes the message across but written communication is used when I need to have a documentation of what discussion we had, what we agreed on, what their response was, the day we had the discussion.
This is then reported back to the project manager of my team.
As a project manager, I need to plan communication, using the stakeholders’ map and creating a communication plan. I need to be in regular contact with all stakeholders -sponsors, team members, etc.- and adjust my communication style with the stakeholders. Reporting is also essential
Communication is vital because it gives room for feedback, if a client is not satisfied with your goods and services there’s no other way to reach out other than communicating
Communicating is really the key, is not just about talking to people but listening to them too and be open to feedbacks.
Communication is essential in project management and understanding how to communicate. It is one vital aspect that needs to be applied as a project manager. As project managers we must we should know when to communicate, how to communicate and what we should communicate. We can’t just appear anywhere unprepared. having a communication plan is very important.
In my experience the stage of the project, the stakeholders level of investment and the expected outcomes influence the style of communication appropriate or suitable.
In conformity assessment practice, certain pieces of information are pretty straight forward and easy to put forward to stakeholders but the tricky ones mostly revolve around discussions that involve identified risks with significant negative impact on expected outcomes .
As a Techpreneur, especially developing software solutions, communicating to and with stakeholders is key – at the beginning stage known as Eliciation – the Requirement phase, communication must clear and forward with precise details. Engaging at every level using all methods possible is very important to avoid costly assumptions.
Communication and reporting is key. The stakeholders are the the backbone. Constantly informing them will helpful too.
There is no best communication approach for handling a project. In my case the methods suggested in the video is needed because communication as a Clearing and Forwarding agent is depending on the stakeholder in question. Individual way of comprehending report or handling task differs. So update or regular communication is done depending on the stakeholder.
Reporting is key, it is not advisable to drop bad news in s forum. The individual stakeholders need to be separately informed about the situation and then bring them together to discuss way forward.
Communication.
Communication is the key. Considering the fact that different stakeholders is communicated to differently, constant communication is of utmost importance which in turn makes workflow easy
In my experience, early and truthful communication even for bad news builds trust and helps in cases where timelines have to be adjusted. It is important to know the communication style of each stakeholder and tailor your messages accordingly.