Communicating with stakeholders – DISCUSSION
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It is important to have good and effective communication with stakeholders/clients. This keeps everyone involved on the same page.
Communication with stake holder is very important. It is because they might be impacted or not and they would want to have the feedback of how the project is going. As a project manager no information should be hidden from your stakeholder. He/she must be carried along on every step of the project.
Communication with stakeholders is very necessary in every project. This is because stakeholders can be directly and indirectly impacted by the project and would love to know the progress as well as the hiccups involved as well as you take note of their expressions of feedback which allows one as a project manager to know when to apply changes /corrections and to ensure that everyone including them is carried along in any and every activity involved in the project. Also, it creates a room of flowy communication, ensures trust , transparency and strengthen the bond between you and the stakeholders.
Continuous communication is important to identify timely issues and monitor progress in an ongoing project. Daily communication with clients and stakeholders is key to understanding if the task given is executed appropriately and to probably foresee future problems that might result in negative performance from key actors in a project. Communication should be planned and tailored towards each client and even the project sponsor to evaluate the report based on the project outcome. This will help clients to understand how the system works and monitor progress at every stage of execution. The project Manager needs to be ready to face any risk associated with the project being executed. This is what helped the three Project Managers interviewed in the video.
I will communicate effectively with stakeholders for the success of the project.
I will have a communication plan jotted down in order not to miss the important informations
Communication skill is very essential key in project management. It aids to promote achievement of project to be executed in a stipulated time. Ability to communicate with the stakeholders to know if there is any changes or in need of relative equipments will foster time management to be achieved. And also it allows problem to be solved when any of such arises on the ways of executing project. It cannot be exempted in the skill a project manager should acquired because it is one of the bedrock for successful accomplishment of projects.
I learned that effective and planned communication with my team and stakeholders is important for having a positive result as a project manager.
I learnt from the video I watched that effective communication as a project manager with stakeholders, clients, and project teams is crucial as it directly impacts the feasibility of project execution. It also encourages open suggestions from the team and allows everyone to contribute their ideas. Moreover, delivering unfavorable news to your teams is not necessarily negative, but it should be communicated in a way that fosters understanding.
My technical manager for example during field work, I observed when field technicians communicate their challenges at every stage without a solution he gets frustrated about the situation, he doesn’t entertain too many explanations without solution or getting the job done. So what I do is when I’m giving him report from my end, I’d be sure to have done a few troubleshooting and tried all possible solutions from my end before giving him a detailed report including observation, troubleshooting, adopted methods to get solution. These approach has always worked as we have less issues even if I’m not able to delivered a desired result personally. We then work on a solution together. In essence, As much as communication is key in every project in order to achieve desired goal, so is the way or method of disseminating information also important. This is to avoid misinformation I.e passing the right information to the wrong stakeholder as each stakeholders have their level of understanding of the project. I.e Stakeholders have different interests and priorities about the project.
For example, my clients are more interested in the efficacy, durability and sustainability of the project hence, they’re more interested in the progress and less of challenges and setbacks in the project. Sponsors are motivated by information that gives them the motivation that their resources are being put to good use. So while communicating with these stakeholders, letting them know of the challenges and setback in the proces, we need to also communicate the best solution as an assurance that we know what we are doing.
Peers and project team are the best people to confide in. As regarding the project, they’re actively involved, they’re in place to foresee the outcome of each stage of the project in terms of experience etc. they can offer solution in times of challenges.
Communication I without doubt one of the most important aspects and tools of project management. It is the engine that drives the project from the very start to finish. However, organisations differ and so does stakeholders and project sponsors. This is where your observation skills come to play. You must observe the key players and beyond whom they are, you must know who they are. Are they action oriented, spontaneous or laid back and analytical? These will Inform the method of communication with them.
In my PPA where I currently work, my boss is a goal getter who dares to achieve whatever his mind can think of, he is action oriented but at the same time is always full of his own ideas that it seems his own ideas are always better. In this case as a project manager communication with him as a stakeholder might go differently because he will always have suggestions to give even if you don’t see his visions.
Although it all boils down to the decisions you as the PM make at the end of the day, the advantage might be that you have a stakeholder that is capable of bringing fresh perspectives and solutions; even when you lack them. So in this case the question “what do you think…?” comes in handy. You might want to prepare a comprehensive detailed report for him and at the same time brainstorm to get possible solutions and present them too. Even if he doesn’t change what you have in mind, he might be of help fine-tuning or generating more possible solutions.