Communicating with stakeholders – DISCUSSION
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The communication skill is very essential key in project management. Effective communication is even more essential.As a PM, one has to be strategic in the manner of communication with each stakeholder.
In my journey as a project manager, I must always remember to tailor my communication accordingly with respect to different personalities of stakeholders to achieve maximum efficiency
OLIYIDE OLUWATOBI
Cohort 13
Team 10
The key to project management is constant communication with all lines of control (client), the Project manager needs to dialling speak with the client concerning ongoing changes in the project and in addition, communicating with the project team. Planning communication to have a mapping with the stakeholders is essential for the overall progress of the project
In project management, It is very essential to consider communication as a top tool to being successful. Most especially reporting to sponsors as it is important to give updates and communicate clearly to sponsors at all time.
Mapping out the communication plan, tailoring the communication to meet the needs of each stakeholder, and getting feedback to have a clearer picture, if the communication plan is meeting the intended purposes are key strategies that have worked for me in my organisation in engaging stakeholders.
A major takeaway for me is not to be afraid to bring bad news to the table because one of the roles of the Project Manager is to ensure issues are resolved. However, dropping bad news in a forum would be a bad decision to make as a Project Manager, instead approach each stakeholder to update him/her on the current realities. Then, when such issues are brought to the open house, there are no surprises
Communicating with stakeholders is key to achieving success in any project. Communicating boosts understanding of clients needs as well as expectations for every project. Through communications, project managers can pass on a more realistic outcome to extraordinary expectations at the beginning, and during the project, they can also ensure that the stakeholders are carried along effectively. Through the lessons learned from the last class, it is important to note that project managers cannot lead with bad news; instead, through segmentation and personal communications, they share the news with individual parts of the clientele.
– Chijiioke Obioma, Team 5, Cohort 13
In my approach to handling stakeholders, I prefer having one-on-one conversations before bringing everyone together in a group setting. This method helps in smoothing out potential conflicts and ensuring a better understanding among all parties involved. I’ve noticed that, sometimes, the only thing stakeholders share in common is the project itself. They come from various backgrounds, have different perspectives, and might not always see eye to eye.
By reaching out individually first, I get to build a personal connection with each stakeholder. It gives them the chance to express their thoughts and concerns privately. This helps in avoiding conflicts that could arise in a larger group. Additionally, I believe in gathering solutions from each stakeholder during these one-on-one talks. It gives me a chance to analyze their perspectives before we come together as a group.
I find that this individualized approach goes a long way in building trust. It shows stakeholders that I value their opinions and respect their unique viewpoints. Plus, tailoring my communication to their background and concerns helps in creating a more positive and open dialogue.
While stakeholders might have different walks of life and varying views, I always bring the focus back to the project. Emphasizing the common interest we all share in the project helps to unite everyone and keeps us focused on the end goal.
In the end, I believe that effective stakeholder management involves continuous communication and understanding. Being proactive in addressing concerns individually before group meetings contributes to a more collaborative decision-making process.
Olive Sadiq
Team 2 Lead
Cohort 13
Drawing from the lessons shared and aligning them with the context of my job as a humanitarian. When ensuring the deliverables of my task at on time, precise and detailed, the needs for constant and regular communication is key between project manager, his project team members in the field, partners and stakeholders is paramount in meeting datelines and achieving the objectives of the project as a whole. And also a written communication for specific set of team members comes in handy in different streter of the projects couple with knowing the needs of your audience in every communication helps to tailor how a manager communicate effectively with stakeholders.
Communication is very important, most important is strategic communication for different people
From the lesson given it is important to have a good style of communication, not necessarily great but as time goes on it will become essential in how to convey information to different stakeholders in the project.
As well, it is important to note that the sensitivity of information to be shared or disclosed to the stakeholders matters; for instance, bringing a negative or bad report to the first (general) meeting of stakeholders is NOT a good move rather what should be done is to communicate discretely and separately with each stakeholder.
This way the stakeholders already have understanding of the situation before coming in for a meeting and then are expectant of a solution to be preferred by you and well as their feedback supporting/refining your solution as a way to move forward.