Let’s take a look at how Apple creates great examples of products that create positive user experiences and set the standard for similar products offered by competitors:
- The iPhone 5 smartphone used a revolutionary design, with its all-metal case and glass front, giving users a highly usable, quality product that fulfilled the basic functions of a smartphone with the desirable features of luxury and ease of use. [1]
- Apple’s 2012 MacBook Air set new standards for laptop aesthetics by enabling the Apple logo to light up as well as offering users the world’s slimmest laptop design at the time. It left Windows laptops playing catch-up for many years, particularly in the elements of desirable ‘look and feel’. [2]
Apple continues to ensure that creating delight for user experience is present in all its products by setting standards for product design.
Instructions: Describe a good or bad experience with Apple OR any product
Think about products that you have had a good or bad experience with and respond to the questions.
- Reflect on a good or bad experience you had when using an Apple product or another similar product.
- Post your experience in the community discussion group. Why do you think your experience was positive or negative? Provide reasons for your answer.
- Respond to at least one of your peers’ responses to see if anyone experienced the same as you. What do you think of their reasons?
Next, let’s take a look at how you can apply design thinking for your product design and development.
I had a bad experience using a product called Zizou can drink in Northern Part of Nigeria, the opening of the mouth to drink was so difficult that it pours on somebody’s body, the opening needs a review design for easy drinking.
Also, I used a Gionee F6L phone and I have a good experience still using this phone, I love the phone for its simple features that look modern and flexible and easy to use. Its sizeable nature makes it convenient to handle, I have bought other phones yet I still hold on to the phone.
I acknowledge the fact that Apple has set some standard in both it aesthetic and the value it offered, my bad experience is with Samsung, although Samsung too offered a to top notch value and aesthetic for it users but the only things I don’t really like about their product is the flexibility of their screens and how it is expensive and scarce, apart from that, they have been up well and doing in other aspects.
Yeah…I totally agreed that apple products standard out from all its competitors. Its functionalities are user friendly but apple products are meant for premium people and not for everyone. It is not all individual that can afford this product.
On the second hand, VIVO product is one of my best brand when it comes to gadgets. Its standard is incomparable, strong, easy to operate, high durability battery, with a topnotch device performance. Above all, it’s affordable.
You are right, I totally agree with you though I have not tried VIVO products, I have used other products instead. I think Apple needs to look at the cost of their products but the security of their products is top notch, and they keep redesigning to remain relevant in the market, but needs to be affordable as you said.
No doubt Apple products stands out in aesthetics and I believe it’s user experience should align however, I am not sure it’s cost is for all classes of users. Based on this, it’s maintenance also can be challenging if my experience using Oppo A55 is anything to go by. I have had screen issues and changed it for about 6 times in 18 months. This is unlike other phones I have used not to talk of using a more expensive in the class of apple products.
Am Maria Vincent Olayemi Appel has created a solid foundation that stand them out. outside other product, Apple creates great examples of products that create positive user Friedly experiences and set the standard that create long lasting impression on customers.
Well said dear!!
To me Apple may have a good product but is for some selected people (the rich) because not everyone can afford their luxury product. The bad experience I have had is with Infinix product. Ant time I want to buy a phone is always infix but all their product gets bad once it’s 1 year. That how you will continue changing charging port. Until I found Vivo which I have used now going to 4 years and have not done any repairs on it.
i think i disagree with the first line of point.”To me Apple may have a good product but is for some selected people (the rich) because not everyone can afford their luxury product. Apple is never made for the rich, it’s a premium product and it offers value for every bit of money spent on it. However, samsung is dragging the top spot with Apple because of their diverse usage and more flexibility in functionalities.
It’s true it may have value for it’s cost (money) except it has created a vague class mostly for symbol status. I believe Apple can win more markets if they have products that are more cost effective.
Yeah…I totally agreed that apple products standard out from all its competitors. Its functionalities are user friendly but apple products are meant for premium people and not for everyone. It is not all individual that can afford this product.
On the second hand, VIVO product is one of my best brand when it comes to gadgets. Its standard is incomparable, strong, easy to operate, high durability battery, with a topnotch device performance. Above all, it’s affordable.
ASAOLU OLUBAYODE
i think i disagree with the first line of point.”To me Apple may have a good product but is for some selected people (the rich) because not everyone can afford their luxury product. Apple is never made for the rich, it’s a premium product and it offers value for every bit of money spent on it. However, samsung is dragging the top spot with Apple because of their diverse usage and more flexibility in functionalities.
Apple has established a reputation for delivering value and aesthetically pleasing iPhones to their customers.
The sleek design, quality of pictures and videos, and seamless file transfer between devices are standout features. However, one drawback I’ve personally experienced is the tendency for iPhones to heat up during prolonged usage.
While some may argue that it serves as a reminder to give the phone a break, it remains an unpleasing aspect. Even using a patch hasn’t proven effective, as the heat permeates through.
At times, I’ve had to resort to temporarily cooling my phone in the fridge.
It’s disappointing that many users share this complaint, and as a company consistently releasing new products, Apple should address this issue in future upgrades.
I actually enjoy using Apple iphone 5 as at when it came out because it had a nice aesthetics, and good to feel.
My bad experience with Samsung phones is the aspect of the screen being so expensive, the phone is to be carried like an egg: because, once the screen is faulty, the money required to change the screen, if the money is added up, it will definitely get a new phone…but aside that, every other features of Samsung is topnotch.
1, my good experience in using apple products is it features and settings. Taking a look at apple products , I always have that mindset that this product has all I want.It has all this features look and feel.
2, My experience was positive because apple continues to ensure that creating delight for user experience is present in all its products by setting standards for product design.