Let’s take a look at how Apple creates great examples of products that create positive user experiences and set the standard for similar products offered by competitors:
- The iPhone 5 smartphone used a revolutionary design, with its all-metal case and glass front, giving users a highly usable, quality product that fulfilled the basic functions of a smartphone with the desirable features of luxury and ease of use. [1]
- Apple’s 2012 MacBook Air set new standards for laptop aesthetics by enabling the Apple logo to light up as well as offering users the world’s slimmest laptop design at the time. It left Windows laptops playing catch-up for many years, particularly in the elements of desirable ‘look and feel’. [2]
Apple continues to ensure that creating delight for user experience is present in all its products by setting standards for product design.
Instructions: Describe a good or bad experience with Apple OR any product
Think about products that you have had a good or bad experience with and respond to the questions.
- Reflect on a good or bad experience you had when using an Apple product or another similar product.
- Post your experience in the community discussion group. Why do you think your experience was positive or negative? Provide reasons for your answer.
- Respond to at least one of your peers’ responses to see if anyone experienced the same as you. What do you think of their reasons?
Next, let’s take a look at how you can apply design thinking for your product design and development.
I once had an experience with iPhone, I had to be going about with powerbank which can be consuming. I had to go back to my Android.
This reminds me of my HTC home then. It can be very hot after a long usage. But then the phone was like speed. I love everything about it except for the heat and battery life
I used HTC too, as a windows phone. i didn’t really experience the hot battery but then phones didn’t have ‘apps’ per say
I encountered a problem with my Android device and was given an iPhone to use temporarily. It was quite a headache. Normally, I enjoy exploring phone features on my own without needing a manual, but the iPhone felt particularly frustrating. Navigating the interface was stressful, and the phone’s complexity didn’t suit me. I was extremely relieved when I got my Android device back.
Lol, I will choose android (Samsung) over iPhone anyday and time
I have great experience using my phone I first brought but now its starting to becoming but the features are nice
I recently upgraded to the newest iPhone, and I couldn’t be happier with it—from the flawless setup and exceptional performance to the superb camera and first-rate customer service, everything about my experience has been excellent. The easy integration with my other Apple devices has also improved the user experience overall.
I can vividly remember that I had a very bad experience with my Samsung Galaxy S6 edge which does not have a long duration of battery usage. The battery runs out swiftly In areas I visited which had power outage almost all the time.
Why I had to give this comment is because of the frustrating time I had using the phone.
I have had a very good experience with my Lenovo laptop, I love working with rim or subdued light, and the keyboard light function of the laptop enabled that I could work and type continuously under low light conditions
I’ve had a great experience with Apple, specifically with my iPhone. One of the things that impressed me was how fast and responsive it is – I never experienced any lag or slow loading times, which made using it a pleasure. The camera was also exceptional, taking high-quality photos and videos that I was proud to share.
On the other hand, I had a frustrating experience with my current phone (not an Apple product) when it came to multitasking. Unlike my iPhone, I couldn’t minimize apps and switch between them easily, which was inconvenient and slowed me down.
Overall, my experience with Apple has been positive, with the iPhone’s speed and camera quality standing out as highlights. The seamless performance and user-friendly design made it a joy to use.
Reliability: Apple products are known for their reliability and longevity, reducing the need for frequent replacements and maintenance costs.
It also ensures that product is not only aesthetically pleasing but also functional, ergonomic, safe, and efficient which could be a blessing and a curse at the same time cos IPhone 6s,X, and 12pro has all of the fore mentioned properties and qualities but has a downside with redundant temperature increase while using it as a result of this the battery level drains faster and charges at a terribly low speed or doesn’t even charge at all till the temperature cools off literally.
I am having a positive experience using a Redmi 13c android phone.It wasn’t difficult figuring out how to use the phone and there was minimal difficulty accessing and utilising the different features. But what I really find delightful using this product was the wallpaper feature that updates every morning giving me beautiful quotes, pictures, and health tips. My user experience with this product is great.
Yes, the wallpaper updates provides added value in the form of information, motivation etc
Reflecting on my Positive Experience with Apple Products
One of my best experiences with an Apple product was with the iPhone 8. Here are the reasons why my experience was positive.
Friendly User Interface: The iPhone 8’s interface was extremely straightforward and simple to use. The architecture and design of the iOS operating system make it simple to identify and utilize apps and services, even for those who are not particularly tech-savvy.
Performance: The iPhone 8 ran well with minimal lag, whether I was using apps, playing games, or browsing the web. The A11 Bionic chip guaranteed that everything operated smoothly.