Let’s take a look at how Apple creates great examples of products that create positive user experiences and set the standard for similar products offered by competitors:
- The iPhone 5 smartphone used a revolutionary design, with its all-metal case and glass front, giving users a highly usable, quality product that fulfilled the basic functions of a smartphone with the desirable features of luxury and ease of use. [1]
- Apple’s 2012 MacBook Air set new standards for laptop aesthetics by enabling the Apple logo to light up as well as offering users the world’s slimmest laptop design at the time. It left Windows laptops playing catch-up for many years, particularly in the elements of desirable ‘look and feel’. [2]
Apple continues to ensure that creating delight for user experience is present in all its products by setting standards for product design.
Instructions: Describe a good or bad experience with Apple OR any product
Think about products that you have had a good or bad experience with and respond to the questions.
- Reflect on a good or bad experience you had when using an Apple product or another similar product.
- Post your experience in the community discussion group. Why do you think your experience was positive or negative? Provide reasons for your answer.
- Respond to at least one of your peers’ responses to see if anyone experienced the same as you. What do you think of their reasons?
Next, let’s take a look at how you can apply design thinking for your product design and development.
I have been using iPhones and I agree it has been cool, last year I was really excited to finally upgrade to the 14 Pro for the camera. But I’m finding myself disappointed and have at times, fallen back to using the iPhoneXS.
The iPhone 14 Pro camera desaturates the colours, overly colour corrects to the point it looks horrible, and when used in apps like instagram, the camera is glitchy, and heavily pixelated. It’s disappointing, considering the price and how Apple keeps boasting about the camera quality.
My experience with apple product was satisfactory but the problem i had was the battery life soon became an issue which made me get a small nokia phone for back up
I’m a huge fan of Samsung phones, and I’ve been using their products for a while. Great and high quality pictures, easy to navigate and relatively long lasting battery than iPhones.
The disadvantage for me is the screen and flex been mopped together, making it costly to replace the screen when broken or when the green lines appears.
My experience with using an Apple MacBook was awesome.The speed of the processors is amazing. No matter the number of tabs you open on a Macboook, it doesnt hang or slow down the speed. This was a positive experience for me.
The negative part is that it appears to be a bit complex for new users to navigate through.
However, on my rating, the AppleMac Book is an amazing product.
I have had a great experience with my I phone, from its swift operating system, to great picture quality to its light and sleek designs. With my I phone, I can multi-task in terms of having various app you can use that makes you want to forget you need a laptop.
My experience with the iPhone is both positive and negative. My positive experience is that the iOS operating system is very intuitive and easy to use. I also think the design of the iPhone is very attractive and sleek, and the size and weight of the phone make it easy to hold and use. The camera is also top-notch, and the photos I’ve taken with my iPhone have been very high quality.
My negative experience is the battery life. The battery does not last and it makes me carry power bank around.
I do have a 2015 Apple MacBook laptop. A sister of mine gave it to me in 2022, and till now, I’ve not been able to effectively use it. Even though the laptop is sleek and portable, the user interface is not friendly in my own opinion. I had issues with navigating through the tools. At first, I thought maybe it’s because I’ve been too used to HP Laptop was why. But when I asked around, I was told the same thing. It wasn’t easy to navigate, and to get apps on it as well is difficult, unlike HP.
I’ve eventually gotten a HP laptop and I’m glad that I did.
One of the bad experience I got from an apple product happens to be that I can’t get some of those apps I do get in android os. And the apple phones of that time couldn’t complete on battery. We literally had to carry power banks around.
My experience sure resonate with you. Thinking about it again right now, I feel upset about my experience with the Apple product.
I have only two Apple products (iPad 4 & iPhone 6) and so far so good. I think iOS is a much better operating system compared to Android. It’s smooth, stable and gives users more satisfaction than Android does. iOS apps are always better than Android apps. Apple products have higher quality than the best Android phones/tablets.
But Apple is not perfect. There are flaws with their products too. Apple’s restrictions imposed on app developers and users is unreasonably harsh. iTunes is confusing and needs a long time getting used to.
Quality Hardware: Apple products are renowned for their build quality, sleek design, and attention to detail. From the aluminum unibody of MacBooks to the robustness of iPhones, users often appreciate the premium feel and durability.
I personally love the premium feel of my iphone.