As we talked about before in this module, it’s important for project managers to work ethically. This means doing the right thing, not just following rules. There are written rules and laws, but there are also moral rules and values.
What are these moral rules and values? Let’s break it down with some explanations and examples.
Moral rules are like a list of dos and don’ts for how a person should behave. For instance, one moral rule is “don’t steal.”
Values are strong beliefs that guide how we act in different situations. They show what we think is good behavior. Values can be personal, but they can also be shared in groups like companies. When a bunch of people in the same group share these values, they shape how everyone acts in that group.
In companies, these shared values are super important. They make up the core of what the company’s culture is all about. These values are a small set of important beliefs that don’t change much, and they really influence how people act at work.
For example, The Open University (2019) has some values they believe in:
In our work, we stick to The Open University values of being inclusive, innovative, and responsive.
The value of being inclusive and innovative is a big part of what people do at The Open University. They use this value to make sure everyone can access knowledge through new and creative solutions.
Values and moral rules help everyone know how to behave in a group or at work. It’s good to think about them to understand how they affect the decisions we make when working on projects.
Think about the values your workplace or a group you’re in follows. Can you name some of these values? How do these values affect how you work on projects? Share your thoughts with other learners in the discussion below.
Values in my recent project team is respect, empathy, honesty, right attitude to work, responsive.
These values are essential because as a team respecting each other helps us to maintain a level playing grounds and not go beyond our boundaries, every other value is important for the team so we can deliver well and also on time.
Some of the values in my work place include honesty, friendliness, hardwork etc, these values has helped me relate well with both guests and team members, being open and honest with customers and team members helps build trust.
In prioritizing core values, one can be sure of being the best in his establishment because of the set values has established. So, in my workplace empathy, compassion, respect and dignity are highly essential, and once there is strong adherence to this values, you can be sure of accomplishing peace of mind.
UBONG EKANEM
In my workplace, respect, compassion and right attitude to work are the order of day with the aim of promoting Structured and well mannered employees.
In my workplace empathy, compassion, respect and dignity are highly essential so as to give out the best services needed by your patients.
Ishola Oluwaseun
Caring, Empathy and professionalism are the core values at my place of work. We are dedicated this and striving harder everyday to ensure we give our service users there best experience.
Adeyemi Adedokun
In my organization, the core values may include; Empathy, caring, Honestly, commitment etc.
By prioritizing all the core values, you can be sure of being one of the best in that field, because this values separate u, from others that is what makes you outstanding… When there is strong adherence to this values, you can be sure of coming of challenging situation with peace of mind… Thereby gain the trust of stakeholders, client and other person in the outside world.. thanks
Nwankwo chigozie Emmanuel
In my organization, Integrity, excellence, and customer/client focus are the core value.
By prioritizing all these, it will make you be at the fore front of all your stakeholders and team members as transparency will shows in everything you do and you will earn their trust.
Oluwagbemi Elasoru
As a project manager one of the values that should be inclusive is sincerity.
At the core of our organizational lies a commitment to prioritizing the customer in every decision we make. We firmly believe that by placing the customer at the forefront, we not only demonstrate our dedication to their satisfaction but also pave the way for enduring success. Our overarching goal is to craft memorable experiences for our customers, ones that resonate long after their interaction with us has ended. To achieve this, we have established rigorous quality processes and robust systems that underpin every aspect of our operations.
By meticulously integrating quality into every facet of our work, we ensure that our products and services consistently meet and exceed customer expectations. From product design to delivery, we uphold stringent quality standards to guarantee reliability, performance, and user satisfaction. Moreover, our systems are carefully designed to streamline processes, enhance efficiency, and minimize errors, thereby enhancing the overall customer experience.
Through this unwavering commitment to quality processes and systems, we not only fulfill our promise to our customers but also foster enduring relationships built on trust, reliability, and excellence. Our dedication to creating exceptional experiences underscores our belief that customer satisfaction is not just a goal but a cornerstone of our organizational identity.