Various definitions of the concept of quality have been put forward.
One generic definition (Pass, 2006b) is as follows:
The overall characteristics of a product or service that fulfill the requirements of customers in terms of quality.
This definition aligns with the viewpoint of Joseph Juran, who, in the 1950s, defined quality as ‘fitness for use’ (as quoted in ASQ, 2019).
This definition is largely consistent with the definition of quality provided by APM (2019, p. 214):
The suitability for the intended purpose and the degree to which the output of a process or the process itself conforms to the requirements.
Now take a moment to consider the following statements about quality. Which ones do you agree with?
- Quality should prioritize the customer’s needs.
- Quality is an internal focus.
- Quality should be considered from the project’s inception.
- The execution phase of a project is crucial for achieving quality goals.
- Quality issues should be openly discussed to identify corrective actions.
- Quality problems should be concealed from customers and possibly managers.
- Individuals are enthusiastic about producing high-quality outcomes.
- Team members do not produce quality outputs without close supervision.
Share your thoughts on these statements in the discussion section below.
Quality is fundament for any processes, projects and ventures. Suffix to say that if quality is not part of the basis for a good output in a process/project, then the process/project should not commence. A good quality assurance, plan, target and control policy is inevitable in order to deliver a good output.
However, I agreed to the following statements about quality:-
a). Quality should prioritize the customerโs needs.
b). Quality should be considered from the projectโs inception.
c). The execution phase of a project is crucial for achieving quality goals.
d). Quality issues should be openly discussed to identify corrective actions.
e). Individuals are enthusiastic about producing high-quality outcomes.
f). Quality output required good supervision
1. Quality should be considered from the projectโs inception – I agree
2. The execution phase of a project is crucial for achieving quality goals – I agree
3. Quality issues should be openly discussed to identify corrective actions – I agree
4. Individuals are enthusiastic about producing high-quality outcomes – I agree
I agree with the following statements:
Quality should prioritize the customerโs needs.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
Individuals are enthusiastic about producing high-quality outcomes.
quality is one of the key factors during a project if not the most important. The quality of any project should be tailored towards a customers requirements as stated in one of the definitions of quality ‘The overall characteristics of a product or service that fulfill the requirements of customers in terms of service’, Some of the key points to consider when focused on delivering quality service or good are[a] The customers needs come first.
[b] Quality should be discussed and agreed upon at the beginning of the project
[c]Whatever issues that may develop regarding the quality of product or service should be hidden from the customer
[d]Quality outputs require close supervision.
Quality is the fundamental dimension project scooper. Quality should be the top priority of every team in any project.
Jude Edetan
Discussion on Quality:
Quality is a multi-faceted concept that involves both internal processes and external customer satisfaction. It should be embedded from the start of any project and maintained through open communication and a supportive culture. Transparency and a focus on continuous improvement are essential for achieving and sustaining high-quality outcomes. Additionally, while supervision is important, fostering an environment where individuals are intrinsically motivated to produce quality work is equally crucial.
1. Quality should prioritize the customerโs needs.
Agree: Prioritizing customer needs is fundamental to ensuring that the product or service meets or exceeds expectations. This aligns with the definitions of quality as fulfilling customer requirements and being fit for use.
2. Quality is an internal focus.
Partially Agree: While quality indeed has an internal aspect, such as adhering to processes and standards within the organization, it should also be externally focused. The ultimate goal is to meet the needs of the customers and stakeholders.
3. Quality should be considered from the projectโs inception.
Agree: Integrating quality from the beginning of a project ensures that it is built into the process and the product, rather than being an afterthought. This proactive approach helps in preventing defects and ensuring higher standards throughout the project lifecycle.
4. The execution phase of a project is crucial for achieving quality goals.
Agree: The execution phase is where plans are put into action, and maintaining quality during this phase is essential to ensure that the final product meets the specified requirements and standards.
I agree with the statement that quality should be focused on the customerโs needs. Quality after all is ultimately all about meeting or exceeding customer expectations. Aligning quality standards with customer needs ensures the project delivers real value if not it won’t truly be valuable.
I also agree that quality should be considered from the beginning of the project. Building or integrating quality from the start prevents costly rework, improves efficiency, and makes it easier to meet project objectives. Early attention to possible quality issues can help to avoid problems down the line.
The execution phase of a project is the most critical to achieve quality targets: I do not completely agree with this because inasmuch as the execution phase is indeed crucial for implementing quality standards, quality is built and managed across all phasesโfrom planning to the end of a project.
Quality issues should be discussed openly to find corrective actions: I agree with this since it’s cleae what good communication can do in a project. Open discussion about quality issues fosters transparency, encourages problem-solving, and helps teams find effective corrective actions to meet quality goals.
I also agree with the statement that most people strive to produce high-quality work, especially when they feel supported and empowered. A strong quality culture encourages this mindset.
I agree with focusing on customer needs.
Starting quality considerations from the beginning- I agree.
Open discussions on quality issues- I agree .
Trusting team members to produce quality work without close supervision- this I also agree with;numbers- 1,3,5 and 8.
Quality is the fundamental dimension project scooper. Quality should be top priority of every team in any project.
Quality should be considered from the beginning of the project.
From the on set as a project manager Quality should be a top priority as part of the deliverables
Quality should not be an after thought when handling task
The PM should give the best quality service at all times
Giving Quality should be part of the atritube of a project manager and also of the the team members because it will help to have a successful project.
Quality should be top priority of every team in any project, because it’s the bedrock of every successful project, even God considers quality while making the world that was why after everything he made he will exclaimed ”and it was good ”
In my own opinion Quality should be considered from the project inception and that should be the focus of every team member.
Here are my thoughts on each statement:
1.Quality should be focused on the customerโs needs.
I agree. Quality ultimately serves to meet or exceed the customerโs expectations. By aligning with customer needs, the project is more likely to deliver true value.
2. Quality is focused internally.
Partially agree. While internal processes are crucial for quality control, quality should be balanced between internal standards and external customer needs. Internal focus alone might overlook the end userโs perspective.
3. Quality should be considered from the beginning of the project.
Strongly agree. Planning for quality from the start helps integrate quality assurance in every phase, preventing costly fixes later on.
4. The execution phase of a project is the most critical to achieve quality targets.
Partially agree. While execution is crucial, quality targets rely heavily on the foundation set during the planning phase, as well as consistency in monitoring through all stages.
5. Quality issues should be discussed openly to find corrective actions.
Agree. Open discussion of quality issues encourages collaborative problem-solving, allowing for quicker, more effective solutions and a culture of continuous improvement.
6. Quality problems should be hidden from customers and possibly also managers.
Disagree. Concealing issues risks damaging trust and could worsen the problem. Transparency, paired with action, strengthens trust and helps resolve issues proactively.
7. People are keen on producing quality outputs.
Generally agree. Most people are motivated to produce quality work when they are engaged, well-supported, and understand the standards expected of them.
8. Team members do not produce quality outputs without close supervision.
Disagree. With proper training, clear expectations, and a positive environment, most team members will take ownership of their work and strive to deliver quality results without needing constant supervision.
Quality should be focused on the customerโs needs: Completely agree. Meeting customer needs is the essence of qualityโno amount of internal success matters without it.
Quality is focused internally: Partially. Internal processes are key, but they must serve the end goal: customer satisfaction.
Quality should be considered from the beginning of the project: Absolutely. Starting with quality saves time and resources later on.
The execution phase is most critical for quality targets: True, but only if planning and design have already set a solid foundation.
Quality issues should be discussed openly: 100%. Transparency leads to faster solutions and long-term improvements.
Quality problems should be hidden from customers and managers: Strongly disagree. Hiding issues damages trust and often makes problems worse.
People want to produce quality work: Generally true. Most people care about the quality of their work and feel motivated when supported.
Team members need close supervision to ensure quality: Not necessarily. Clear guidance and empowerment often work better than close oversight.
In short, quality is everyoneโs goal. With clear expectations, openness, and customer focus, weโre more likely to hit the mark.
As a project manager, I believe that quality requires a collaborative effort. Quality should be considered in every phase of a project from inception.
I agree that:
I agree that:
– Quality should be focused on the customerโs needs
– Quality should not be focused internally
– Quality should be considered from the beginning of the project
– Quality issues should be discussed openly to find corrective actions
– People are keen on producing quality outputs
As a project manager,i believe quality should be;
Quality should be considered from project’s inception.
Quality should prioritize customers need
Team members do not produce quality output without close supervision
Quality is internal focus
Quality issues should be openly discussed.
Since quality is the fitness of an output for its purpose and the degree of its conformance to requirement, then, quality should be considered from the inception of project and issues relating to quality should be discussed openly as feedback from stakeholders in order to identify corrective actions.
As a project manager, I believe that quality should be considered from the inception of a project since the foundation of a project determines the quality of the output.
Also, quality issues should be discussed openly to identify corrections and possible solutions.
I thoughtfully agree with the following statements on Quality;
– Quality should prioritize the customerโs needs.
– Quality is an internal focus.
– Quality should be considered from the projectโs inception.
– The execution phase of a project is crucial for achieving quality goals.
– Quality issues should be openly discussed to identify corrective action.
โขQuality should prioritize the customerโs needs.
โข Quality is an internal focus.
โข Quality should be considered from the projectโs inception.
โข The execution phase of a project is crucial for achieving quality goals.
โข Quality issues should be openly discussed to identify corrective actions.
I totally Agree with the above concepts.
1. Quality should be considered from the projectโs inception.
2. The execution phase of a project is crucial for achieving quality goals.
3. Quality issues should be openly discussed to identify corrective actions.
4. Team members do not produce quality outputs without close supervision.
5. Quality should prioritize the customerโs needs.
6. Quality is an internal focus.
I totally agree on the above illustrations
1. Quality should be considered from the projectโs inception.
2. The execution phase of a project is crucial for achieving quality goals.
3. Quality issues should be openly discussed to identify corrective actions.
4. Team members do not produce quality outputs without close supervision.
5. Quality should prioritize the customerโs needs.
6. Quality is an internal focus.
-Quality should prioritize the customerโs needs.
-Quality is an internal focus.
-Quality should be considered from the projectโs inception.
-The execution phase of a project is crucial for achieving quality goals.
Totally agree with this above concept
Quality should be considered from the beginning of the project: From the initial phase of a project, the quality of the work to be done should be determined and worked towards.
The execution phase of a project is the most critical to achieve quality targets: After he quality of the work to be done has been determined, it is important that agreement should be honored when the project work begins.
Quality issues should be discussed openly to find corrective actions: A very important concept in project management is transparency. Issues concerning quality should be openly discussed so suitable solutions can be found.
1. Quality should be considered from the beginning of a Project.
2. Quality should be focused on customer’s needs.
3. Quality issues should be discussed openly to find corrective actions.
I totally agree with the above concepts.
1. Customer-centric quality is crucial: Aligning quality with customer needs and expectations ensures satisfaction and delivery of a valuable product or service.
2. Quality extends beyond internal processes: While internal standards are important, quality should prioritize external stakeholder satisfaction, considering both internal and external perspectives.
3. Proactive quality planning is essential: Integrating quality considerations from the project’s outset prevents costly rework and ensures superior outcomes.
4. Quality is a holistic project lifecycle effort: While execution is vital, quality is shaped by all project phases (planning, design, execution, monitoring, and closure), requiring consistent attention.
5. Transparency fosters quality improvement: Open discussion of quality issues enables timely corrective actions, promoting continuous growth.
6. Honesty is key in quality management: Concealing quality problems undermines trust and credibility; transparency is vital for addressing issues and maintaining integrity.
7. Intrinsic motivation drives quality work: Most individuals strive for quality outcomes, but organizational culture and processes significantly influence their success.
8. Empowerment beats micromanagement: Fostering a quality-focused culture encourages self-motivated team members to produce exceptional results, surpassing close supervision.
Core principles for successful quality outcomes include:
– Customer-centricity
– Early planning
– Open communication
– Holistic lifecycle approach
– Transparency
– Empowerment
– Positive work environment
Quality should be focused on the customerโs needs.
Quality is focused internally.
Quality should be considered from the beginning of the project.
The execution phase of a project is the most critical to achieve quality targets.
Quality issues should be discussed openly to find corrective actions.
Quality problems should be hidden from customers and possibly also managers.
People are keen on producing quality outputs.
Team members do not produce quality outputs without close supervision.
Quality is fitness to purpose. According to the definition these are statements I agree with.
1. Quality should prioritize the customerโs needs.
2. Quality should be considered from the projectโs inception.
3. Quality issues should be openly discussed to identify corrective actions.
Quality has to meet the requirements of the buyer or customer.
Adekemi Taiwo
Cohort 20 Team 1
Quality refers to the standard of goods or services as measured against other similar goods or services. Quality is a fundamental dimensions of project score
Think, when we talk about quality it imply standard. A project manager should posses such a standard in handling his/her project to customer. Having or creating a quality plan help you as a project manager to get exactly what you desire between your customer/client. Quality is very crucial and essential if any projects must succeed and yield it result. It is the quality that keep you in check as a project manager and when you lack that quality it become futile and a waste.
I think Quality should be considered at the beginning of every project.
The Quality of a project gives it a new name.
It can be joined with the result of the project.
Why should a project be successful and yet have a bad quality?
For example: The quality of a material for the production of an outfit determines if the outfit will retain its appearance for a long time.
Yes the end goal is to make an outfit but if the quality of the material used is poor, it will only be worn once and that does not put a good name out for the cloth brand.
On the other hand, if the material is good, the cloth will definitely be worn more than once which will give the brand a good name.
Any project that lack the required quality is a complete waste of time and cost. You lose your credibility as a professional Project Manager.
I think a project should always be about meeting a particular need of the customer, and so quality should play an important role during the planning stage.
Quality should not be compromised, and when issues come up, the Project Manager should be transparent with the client and other stakeholders, so that corrective measures should be sought as early as possible.
Quality refers to the standard of goods or services as measured against other similar goods or services.
I agree with the third statement. Quality should be considered from the project’s inception.
Akinwale Shukuroh
Team 09 Cohort19
I strongly believe and agreed with the following
1. Quality should be focused on the customerโs needs.
2. Quality should be considered from the beginning of the project.
3. The execution phase of a project is the most critical to achieve quality targets.
4. Quality issues should be discussed openly to find corrective actions.
5. People are keen on producing quality outputs.
I agree with all the points listed above except number six because you’ll be needing customer feedbacks expecially to no if a product is of a good impact. This is a criterion that would lead a particular project to success.
I agree with the following points 1.Quality should prioritize the customerโs needs.
3. Quality should be considered from the projectโs inception.
4. The execution phase of a project is crucial for achieving quality goals.
8. Team members do not produce quality outputs without close supervision
All the above listed points are valid except for point 6
1. Quality in project management should prioritize delivering what the customer needs and expects.
2. Planning for quality from the project’s start ensures that standards are met throughout, reducing costly rework later.
3. Discussing quality issues allows the team to identify root causes and implement corrective actions, fostering continuous improvement.
Quality should focus on meeting customer needs and balance both internal standards and customer satisfaction. Planning for quality from the start sets a strong foundation, and the execution phase is where these plans prove effective. Openly discussing quality issues helps build trust and find solutions faster, while hiding problems only creates bigger issues later. People are usually motivated to produce quality work when itโs valued, and a strong quality culture allows teams to perform well without constant oversight.
Not all of the statements about Quality above are true based on what I have learnt. I do not concur with Statements number 2, 5, 6, and 7 because it is bad decision for project management.
In my own humble opinion, I think Quality should be considered all through the phases or stages of a project. Quality I mean hers is the stakeholders intentional attitude towards achieving the projects goal and objectives.
Intentionality should be the watch word for the Project Manager and ensures that the team understands the concept of quality at every stage of the project.
As a project manager the quality of deliverables, whatever they’re is fundamental to achieving project objectives, also
Quality should be your core values.
Quality should be openly discussed to identify corrective actions:- when there is a standard or process for quality being laid as a guideline for the team members it brings out the best in us.
As a project manager you are responsible for the project so you have to supervise your team members and encourage them.
I agree with all the positions mentioned above, I believe quality is an important subject of discuss while planning a project.
I agree with the below:
*Quality should prioritize the customerโs needs:
The customer is the end user, hence the quality of the product should be a priority to the Project manager.
*Quality should be considered from the projectโs inception:
The team should have a clear understanding of the quality of the product and also discuss it with the client and have the customer in mind.
*The execution phase of a project is crucial for achieving quality goals.
*Quality issues should be openly discussed to identify corrective actions:
This should be openly discussed with the client in order to fix any issue that might occur before the end of the project. and also to fix any mistake done by the team.
Quality should be considered from the project’s inception: The goal from the onset should be to deliver Quality services and not work below standard.
Quality issues should be openly discussed to identify corrective actions: Working with people, mistakes are bound to happen but when quality issues are discussed openly, it reduces mistakes to zero
I agree with the following:
1. Quality should prioritize the customerโs needs.
The goal of every project manager is to get the job done and satisfy the client. The client would definitely want quality and the PM and the team should be able to deliver that.
2. Quality should be considered from the projectโs inception.
In the planning of the project, quality should be included as mission or vision of that project.
3. The execution phase of a project is crucial for achieving quality goals.
After planning the project, during execution, quality should be adhered to in order to deliver.
4.Quality issues should be openly discussed to identify corrective actions.
5.Team members do not produce quality outputs without close supervision
Not all team members care about the quality of the project, its left to the PM to supervise and advice.
I’ll go with the following thought above. And my reasons are:
1. Customer-Focused:
Addresses the needs, expectations, and preferences of customers.
2. Adherence to Standards:
Complies with established specifications or industry benchmarks.
3. Dependability and Consistency: Functions reliably over time without defects or failures.
4. Ongoing Improvement:
Aims to enhance processes and outcomes continuously.
5. Suitability for Use:
Ensures the product or service meets its intended purpose effectively.
Quality must be prioritised and considered from the beginning of the project. Quality should be the basis for executing a project and the golden rule towards the delivery of projects. The project manager as a matter of responsibility must ensure and manage quality assurance,and deliver on quality.
Therefore, the concept of quality is such that fits, meets and conforms to the overall expectations. Quality summarises Client satisfaction. Satisfaction in this context simply means that the outcome meets its target.
I feel:
Quality should be focused on the customerโs needs.
Quality is focused internally.
Quality should be considered from the beginning of the project.
The execution phase of a project is the most critical to achieve quality targets.
Quality issues should be discussed openly to find corrective actions.
Quality problems should be hidden from customers and possibly also managers.
1. Quality issues should be openly discussed to identify corrective actions.
2. Quality issues should be discussed openly to find a corrective approach or solution.
3 .Team members do not produce quality output without close and strict supervision meaning that having a team lead is very important good quality outputs.
4 The execution phase of a project is critical to achieve quality targets.
5. Quality should be focused on the customerโs needs.
6. Quality should be considered from the beginning of the project.
7. quality should be considered from the start of the project.
I agree with the following;
1. Quality should prioritize the customerโs needs.
2. Quality should be considered from the projectโs inception.
3. Quality issues should be openly discussed to identify corrective actions.
4. Team members do not produce quality outputs without close supervision.
Reasons;
1. Customers’ needs should be prioritized in quality since they are the users of the product after all and their satisfaction is an indices that the project was successful.
2. Quality should be considered from the inception of the project and not at the end.
3. Issues with quality should be discussed to identify corrective actions and how to move forward/make the project better.
4. More often than not people need close supervision from superiors especially, to be able to deliver the quality of work that is desired.
I agree wit the following:
Quality should prioritize the customerโs needs.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
reasons
while i understand that some customers do not actually know quality and what may be good enough, customers are always right in the matter of choice so says the quote, whatever quality the customer needs or has budgeted for should be what they get, if you discover that their choice is beneath or above your standard or what you can deliver, you can refer them elsewhere .
This further explains why quality should be discussed at the very inception of the project and openly too.
Execution is the test of a lot of things especially quality, take for example a building project, what is in the building plan or design maybe different from what is onsite while execution is ongoing.
I would have agreed with 8 if “sometimes” was added to the statement. for a building project especially in some scenarios where some site workers and engineers are fraudulent and mischievous, without proper and strict supervision, substandard materials may be used and the outcome will be a building that will not stand the test of time, however in a tech, IT, electronics, or digital space, developers can deliver quality without being directly supervised because they understand company policy, protocols and values.
otuokpokpo ogheneelo
team 9 cohort 19
1. Quality should prioritize the customer’s needs
2. Quality issues should be openly discussed to identify corrective actions.
3. Quality should be considered from the project’s inception
Reasons
1. Customers’ needs should be prioritized in quality since they are the users of the product after all their satisfaction is all that matters for the project to be a successful one
2. ๏ปฟ๏ปฟ๏ปฟQuality should be considered from the inception of the project and not at the end.
3. ๏ปฟ๏ปฟ๏ปฟquality issues should be discussed to identify corrective actions and how to move
forward and make the project better.
I agree with the following statements:
* Quality issues should be discussed openly to find a corrective approach or solution.
* Team members do not produce quality output without close supervision meaning that having a team lead is necessary for quality outputs.
* The execution phase of a project is critical to achieve quality targets.
* Quality should be focused on the customer’s needs.
* Quality should be considered from the beginning of the project.
Every costumer demands and deserve good quality products and services for their investments. In Liu of this
1. Quality should be discussed on customer’s needs.
2. Quality should be considered from the beginning of the project.
3. The execution phase of a project is the most critical to achieve quality targets.
Quality
4. Quality issues should be discussed openly to find corrective actions.
5. Team members do not produce quality outputs without close supervision.
A team will require a lead to bring about a worthy outcomes for an investment.
Over confidence can also contribute to bad output among workmen on duty.
Monotony is another challenge to bad outcome.
I concur with the idea of quality being considered from the projectโs inception and quality issues should be openly discussed to identify corrective actions.
I’ll go with the above thought. And my reasons are:
1. Customer-Focused:
Addresses the needs, expectations, and preferences of customers.
2. Adherence to Standards:
Complies with established specifications or industry benchmarks.
3. Dependability and Consistency: Functions reliably over time without defects or failures.Ongoing
4. Improvement:
Aims to enhance processes and outcomes continuously.
5. Suitability for Use:
Ensures the product or service meets its intended purpose effectively.
I agree with this definition Quality should be considered from the beginning of the project. Before the onset of any project, there should be goals, and of the goals should be to have a quality finished project that will make the customer to keep coming for more or request for your service, so to achieve that it should be discussed from the beginning of the the project to have a quality finished product or service.
I would agree with the following statements:
Quality should prioritize the customerโs needs.
Quality is an internal focus.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
Individuals are enthusiastic about producing high-quality outcomes.
Team members do not produce quality outputs without close supervision.
Quality should prioritize the customerโs needs.
Quality should be considered from the projectโs inception
Quality issues should be openly discussed to identify corrective actions
The driving force of any project should be the satisfaction of the client and that can only be achieved by delivering quality. And because quality may mean different things to different people, the client’s need at that time becomes quality and as such must be prioritized.
Quality should be focused on the customerโs needs- True
Quality is focused internally- could be debatable
Quality should be considered from the beginning of the project- very important
The execution phase of a project is the most critical to achieve quality targets.
Quality issues should be discussed openly to find corrective actions- True
Quality problems should be hidden from customers and possibly also managers- very wrong
People are keen on producing quality outputs-project team should be keen on producing quality outputs
Team members do not produce quality outputs without close supervision- neither true or false
As a project manager quality should be the priority to ensure customer satisfaction hence they will always come back for your services
Emmanuel Osiromhe. As a P.M. the customers satisfaction should be a priority which is why quality should always be a focus. Quality should also be considered from the beginning of a project.
1. Quality should be focused on the customers need.
2. Quality should be considered from the beginning of the project.
3. Quality issues should be discussed openly to find corrective actions.
4. Team members do not produce quality output without close supervision.
Sholanke Olamide
Cohort 18, team 9
As a PM, I will always consider quality at the conception of any project. The moment a project lacks quality, the deliverables might not meet the standards of the client, leading to loss of customer satisfaction.
Quality focuses on customer’s needs.Customer’s satisfaction is paramount in delivery any project. As a project manager, you should be able to meet the needs or expectations of the customer in order to make them happy and attract a positive review of your job.
Every customer, client wants value for their money, and some organizations sees to it that, the quality is given. That’s why some organizations stand out.
Yes, I agree with all that is said about quality! Put quality over money first, then charge for the quality you put ahead, your customers will always come back for more.
Picking all 8 statements one after the other;
1. Often, the time and cost constraints placed by the customer may not encourage the quality of the deliverables, thus it is pertinent that the Project manager can advise the customer on the outcome of such constraints.
2. A Project manager who doesn’t have a quality mindset ingrained in him would be unable to deliver a quality project to the client.
3. For the project deliverables to pass the quality criteria, checks and conditions should be decided at the project planning stage to ensure that the predetermined quality standard is attained.
4. After all conditions for attaining quality have been decided, if they are not followed up during the project execution phase, the predetermined quality standard will not be attained.
5. Due to the uncertainty that bedevils projects in reality, applicable quality standards need to be openly discussed among the members of the project team and the stakeholders so as to ensure that deviations can be corrected.
6. All problems relating to quality should be passed across to everybody involved in a project. Hiding such issues, especially from the management will lead to a false impression that all is well even when in reality, the reverse is the case.
7. Not all individuals are enthusiastic about producing high-quality outcomes in the sense that some may have a lackadaisical demeanor toward the project for several reasons.
8. Teams made up of quality-minded individuals would more often than not produce quality output.
Quality should focus on customer ‘s needs fit for purpose.It should also give satisfaction to the customer ,and value for the costs.
Every customer deserves to get the value of their time and money. So i totally agree that quality should priortize the customer’s needs. The quality of the kind of project you want to deliver should be considered and discussed from the inception of the project this will enable everyone involved in the project to have an undersdanding of the goal of the project and to deliver the exact quality the client or customer desires.
Every individual is enthusiastic about producing high-quality outcomes. People are always excited when at the end their outcome or output is praised and loved
Personally I strongly agree that giving the customer value for his time and money is what quality should be(fit for purpose) so I say
Quality should prioritize the customerโs needs. and as well Quality should be considered from the projectโs inception.
to conclude it, ensuring quality from the outset helps to streamline the project process, minimize errors, and deliver results that truly meet the projectโs goals. This approach is key to the long-term success of any project.
Quality is essential for both internal and external success. We must prioritize customer needs and ensure high-quality outputs. Internal focus on quality processes and close team supervision is crucial for achieving this.
I strongly believe that quality should be considered from the beginning of the project. This approach allows us to set clear standards and expectations early on, aligning the project objectives with the stakeholders’ needs. By building quality into the planning phase, we can prevent costly rework, reduce risks, and enhance overall project efficiency.
Quality is not something that can be inspected in at the end; it must be woven into every stage of the project lifecycle. Starting with quality in mind means focusing on details like defining clear deliverables, ensuring proper resource allocation, and setting up strong communication channels. It also encourages a proactive mindset, where potential issues are identified and addressed before they become critical problems.
Moreover, when quality is prioritized from the beginning, it fosters a culture of accountability among the team members. Everyone understands the importance of their contributions and strives to meet the required standards, leading to better outcomes and higher customer satisfaction.
In summary, ensuring quality from the outset helps to streamline the project process, minimize errors, and deliver results that truly meet the project’s goals. This approach is key to the long-term success of any project.
Quality should be focused on customers need, it should be considered from the very beginning of the project. The execution phase of the project is the critical to achieve quality targets. I’ve come to realize that unless supervised most team members do not produce quality outputs, although they are enthusiastic about quality
Ogoke Nwachukwu Felicia O cohort 18 Team 7
Quality should be considered from the inception of the project. The needs of the customers should be considered, being that they are expecting quality deliverables. And to achieve quality deliverable the team members should be supervised closely
Quality should be a main priority to the team members.
Njoku, Chidinma Ebunoluwa
Cohort 19, Team 7
Before starting a production, the quality of the product should be a priority. If there is a problem while producing, the managers should be involved in other for them to come up with a solution immediately.
Also tam members do not produce quality outputs without close supervision of a manager because some of them bought low quality products.
Quality should also prioritize the customers needs. It should be an internal focus, to provide external perceptions.internslly and externally there are expectations of products with high quality outputs. Team members needs close supervision to produce quality outputs
Quality should be considered from the beginning of the project and also focused on the consumer’s expectations.
Quality should be foused on customers need and also be put into consideration at the beginning of a project.
Theresa ogungbenro
Cohort 18 group 7
Quality should be an internal focus and quality should be discussed from Inception of project. Quality should prioritise customer needs because customer validate whatever your production is
Christopher Nkanta Cohort 18 Team 3
Quality should be focused on the customerโs needs. Yes, all quality products/goods should be focused on the customer because they are the end-user and also the determined of the success of the organization. The Quality of the Organization should also be put into consideration when focusing on quality.
Quality is focused internally. Both Internally and externally
Quality should be considered from the beginning of the project. Yes
The execution phase of a project is the most critical to achieve quality targets. Yes and at this phase goals for the quality should be fully determined at this point
Quality issues should be discussed openly to find corrective actions. Yes
Quality problems should be hidden from customers and possibly also managers. No, it shouldnโt been hidden from the managers. It should be discussed and a solution come up with
People are keen on producing quality outputs. Yes
Team members do not produce quality outputs without close supervision. Yes
Quality should be focused on the customerโs needs. And,
Quality should be considered from the beginning of the project.
Quality should prioritize the customer’s needs and be considered from the projects inception.
Quality should be considered from the beginning of a project
Here are my thoughts on quality:
Quality should prioritize the customerโs needs and form the basis of operations.
Quality is an internal focus that provides an external perception.
Quality should be considered from the projectโs inception.
Having quality from inception should be prioritise which is one of those other crucial reasons referers would be made cause what is worth doing is worth doing well, putting in effort on a project with bringing out quality from a particularly project is more like a wasted effort even if it lies on the hands of the client doing what will dent a project shouldn’t be negotiable.
Quality should be the first and foremost thing any quality project manager should aim at while carrying out his or her project
The quality of projects you delivered shows the kind of a project manager you are
In any project, quality should be one of the important elements any project manager should aim to achieve. This quality output must be thought of from the project initiation to the closure of the same.
Quality should be a part of the project depending on the customers need if to carry on till the end of the project.
Nkechi Izeji. Cohort 18 Team 6.Quality is a process in production that should be put into consideration from the start to finish. Its something that should be continuously evaluated through out the existence of the project or product.
Quality should be considered from the begin and end of a project work so the result of the project will be successful
Quality should be focused o be the customerโs needs.
Quality should be considered from the beginning of the project.
Quality issues should be discussed openly to find corrective actions.
People are keen on producing quality outputs.
Quality should prioritize customer’s needs on order to avoid confusion at the middle of the project
Quality should be focused on customers needs and also openly discussed to identify certain problems surrounding this quality. And how to solve them
Quality should be considered from the beginning of the project.
Integrating quality considerations from the outset ensures that quality is built into the project, reducing the likelihood of costly rework or quality issues later on.
I agree with the following statements:
1. Quality should be focused on the customer’s needs.
This aligns with the definition of quality as meeting customer requirements and fitness for use.
2. Quality should be considered from the beginning of the project.
Integrating quality considerations from the outset ensures that quality is built into the project, reducing the likelihood of costly rework or quality issues later on.
3. Quality issues should be discussed openly to find corrective actions.
Open communication and collaboration facilitate prompt identification and resolution of quality issues, leading to continuous improvement.
I agree that quality should be focused on the customerโs needs because a customer will appreciate a product or the output of the project according to what he/she needs the producer or project manager to include in.
Also, quality should be considered from the beginning of the project since the quality should be the same for the lifecycle of the project. Moreover, I agree that most of the time, team members should be supervised in order to produce quality outputs because, if not, some may not consider doing good outputs for the project to achieve its objectives.
quality should be the watch-word for any project to be embarked upon and having the customers satisfaction in mind it would help the project manager and his/her team to consider the quality of any material and even the the technical know-how of the team members to be recruited , it would also be in focus during costing and every other thing that is needed for better service delivery.
quality service delivery on its own has advertised the project manager and his team for more contracts.
In my experience, quality should not be compromised when it comes to projects. The output should be considered from the inception, so that the appropriate materials needed for a quality outcome can be purchased and cost included in costing.
All stakeholders should be aware of the quality intended from the start of the project.
Good quality outcome encourages the sponsor, it also keeps your customers and in general good quality makes the Project manager have peace of mind after the project and even team members are happy.
In my experience, there is no “Successful Project” without quality outcome.
Reflecting on the statements about quality, here are the ones I agree with;
1. Quality should be considered from the beginning of the project.
2. The execution phase of a project is the most critical to achieve quality targets.
3. Quality issues should be discussed openly to find corrective actions.
4. People are keen on producing quality outputs.
5. Team members do not produce quality outputs without close supervision.
I think quality should prioritize the customer needs because it leaves a long lasting bond between the organization and the customers even though it can be expensive,the customer wouldn’t mind in most cases because of the quality and it also build trust.
I agree with quality should prioritize the customer’s needs because every project has an end user which is the customer so they have to be satisfied.
Also the quality should be considered from the project’s inception because that is what determines how every stage of the project is going to go. This will ensure that every one is on board with the idea of delivering quality.
I believe quality should be discussed from the inception of the project and it should be an issue that is opened for discussion amongst the members of the team.
When quality is discussed at the inception of the project, it further help to sensistize the members of the team and general public of the values the organisation upholds.
In my opinion quality should be considered from the inception of the project. This what set you apart and make your products unique from every other products and team members should be given close supervision in order to maintain standards at all costs
On the issue of MTD event project with Glasgow it is impossible to use resource levelling method because an event has a fixed date and the deadline cannot be extended it will automatically mean project failure. So the best option will be resource smoothing so as to maintain the project deadline.
In my opinion, meeting and exceeding expectations of customers should be considered a priority, because not only does it promotes company’s image, also it attracts more customers for more business opportunities.
Quality should be considered before, during and after the project to ensure we exceed customer expectations.
Quality should not be focused internally only, but also external.
Continuous monitoring and supervision must be maintained to ensure quality output.
All quality related issues non-conformances should not be hidden from internal or external clients, quality requires transparency and trustworthiness. Doing so would improve the system in every aspect of the project.
I agree with โQuality should be considered from the projectโs inceptionโ because, a good project manager wouldnโt like the dent his reputation when it comes to handling projects. Quality may be perceived as UTILITY or QUALITY & UTILITY go hand-in-hand.
I believe quality should be considered at the initiation stage of a project; customers can be used as yard stick in measuring quality especially in iterative project type, and in other project types well researched consumers or customers’ needs would ensure its quality topics of quality in a project should be open, the project manager should study the team members and know those that might require subtle supervision to ensure quality and if all these are put in place in the execution of a project then quality is ensured
For me, I believe it is crucial to address quality issues and discuss them with the stakeholders to foster responsibility and teamwork. This way everyone feels at ease to share his or her concerns and ideas therefore, people take a collective responsibility to tackle underlying problems and address them. Such an approach ensures that individuals within the team develop confidence in one another, and everyone becomes accountable for the final results.
Another advantage of open discussion of quality issues is learning and process improvement. It allows teams to understand each other and look at the problems from different angles to come up with solutions. This decreases the probability of similar problems resurfacing in the future and guarantees that the team is developing. Further, the communication of transparent quality issues also reflect the organizationโs commitment to its customers. When customers observe that their complaints are being entertained and solutions provided to them, it instills confidence and trust in the team which can produce more loyal and satisfied customers. Finally, discussion of quality issues makes it easier for individuals not to shift the blame on others. By applying the problem-solving approach, teams work better and have a good relationship with each other in the project. This aids in fostering a culture of improvement and encourages the team members to come up with quality problems and provide solutions without being penalized.
I agree that quality should be focused on customers need in project management because when the needs of a customer are met, it ensures satisfaction on both the customer and the project manager which will lead to loyalty and repeat business even referrals.
Delivering exactly what a customer needs can be used as a criteria for measuring the success of a project.
I also agree that quality should be discussed openly in project management because it promotes transparency thereby encouraging honesty and clarity amongst team members.
It also helps in identifying issues early thereby reducing the impact on the quality of the project and fostering teamwork and collective solutions.
So by discussing quality issues openly, project teams can identify and address issues early, ensuring delivery of high quality outcomes and promoting continuous improvement.
To me, quality should be considered from the project’s inception this will help build intergrity.
Quality should also priotize the customer’s needs, bearing the customer in mind when executing a project is important.
I also agree that quality issues should be openly discussed to identify corrective actions this will give the project credibility as views of team members and stakeholders will be considered.
I believe that quality should be customer-centric, considered from the project’s inception, and openly discussed to address any issues. I think most team members are motivated to deliver high-quality work, but may need guidance and support. However, I disagree with the idea of hiding quality problems or focusing solely on internal processes. Instead, quality should be integrated throughout the project lifecycle, with transparency and open communication driving continuous improvement. By adopting this approach, project managers can ensure that quality is a core aspect of the project, ultimately leading to better outcomes and increased customer satisfaction.
Going by the definition of quality provided by APM (2019, p. 214): it is of utmost importance that the needs of targeted customers be prioritized when determining the quality of a goods or service. It must be put into consideration at the inception of the project throughout the execution/ production stage since individuals are enthusiastic about producing high-quality outcomes. Quality should not be an internal focus such that problems are concealed from customers and possibly managers. Rather, quality issues should be openly discussed to identify corrective actions. Lastly, team members can and do produce quality outputs without close supervision.
Project quality management is a process that considers how a project should proceed to achieve the desired quality for the projectโs deliverables. It requires project managers to continually measure the quality of the activities and processes involved in the project. In project quality management, standards are set ahead of time to measure deliverables against, and action needs to be taken throughout the project to course-correct.
Project quality management’s ultimate goal is to guarantee deliverables that satisfy the needs and expectations of clients, stakeholders, or customers, depending on its end-user.
Most project managers will approach a project wanting to reach the best possible outcome, yet many factors could prevent this from happening. Even with the best team and best tools, a projectโs output could fall short of its mark without project quality management measures in place.
Quality means making sure a product or service meets what the customers expect or need. Itโs about ensuring it works well and matches what was promised.
Statements on Quality:
Quality should be focused on the customerโs needs.
Yes. Quality is all about making sure we meet what the customers are looking for.
Quality is focused internally.
No. While how we do things inside matters, quality should really be about satisfying our customers.
Quality should be considered from the beginning of the project.
Yes. Thinking about quality from the start helps us make sure we get it right in the end.
The execution phase of a project is the most critical to achieve quality targets.
Yes. This is when weโre actually making or doing the work, so it’s crucial to get quality right here.
Quality issues should be discussed openly to find corrective actions.
Yes. Being open about quality problems helps us fix them properly.
Quality problems should be hidden from customers and possibly also managers.
No. Hiding problems doesnโt solve them; itโs better to be transparent and deal with issues head-on.
People are keen on producing quality outputs.
Yes. Most people want to do good work and meet quality standards.
Team members do not produce quality outputs without close supervision.
No. While supervision helps, many people can produce quality work on their own.
These points help us understand how to manage and maintain quality throughout any project.
I agree with “Quality should be considered from the projectโs inception” because, a good project manager wouldn’t like the dent his reputation when it comes to handling projects. Quality may be perceived as UTILITY or QUALITY & UTILITY go hand-in-hand.
The quality of your projects can be a kind of advertisement which may help you get more projects.
A good PM knows what good planning is, and having quality in mind from the beginning of a project should be one of his or her top priorities.
I agree with “Quality should be considered from the projectโs inception” because, a good project manager wouldn’t like the dent his reputation when it comes to handling projects. Quality may be perceived as UTILITY or QUALITY & UTILITY ho hand-in-hand.
The quality of your projects can be a kind of advertisement which may help you get more projects.
A good PM knows what good planning is, and having quality in mind from the beginning of a project should be one of his or her top priorities.
I agree with the following, about quality;
1) Quality should prioritize the customerโs needs.
2) Quality should be considered from the projectโs inception.
3) The execution phase of a project is crucial for achieving quality goals.
4) Quality issues should be openly discussed to identify corrective actions.
5) Individuals are enthusiastic about producing high-quality outcomes.
6) Team members do not produce quality outputs without close supervision.
I agree that Quality should be considered from the beginning of the project. It is putting first things first. I also agree that the execution phase of a project is crucial for achieving quality goals. Considering the importance of quality and the required compliance needed to achieve it, I agree that quality issues should be openly discussed to identify corrective actions now and then and I believe, that to ensure quality standards are not compromised, it could sometimes be of help to supervise some team members closely to ensure quality output.
I agree with this statement “Quality should prioritize the customerโs needs.” When there is high quality , customers will be encouraged to have value for their needs and wants. Quality should always be prioritized.
I disagree with this “Quality is an internal focus.” Its both an internal and external focus.
I agree with “Quality should be considered from the projectโs inception.” This is to make sure that the end result is achieved for customer’s satisfaction.
I agree with “The execution phase of a project is crucial for achieving quality goals”. making sure there’s a close watch and attention to details.
I agree with “Quality issues should be openly discussed to identify corrective actions”. It should be discussed openly to maintain transparency and easy collaboration.
I disagree with this “Quality problems should be concealed from customers and possibly managers”. This may damage trust and loyalty of customers.
I agree with “Individuals are enthusiastic about producing high-quality outcomes.” Most individuals want to showcase their talent through their work
I disagree with “Team members do not produce quality outputs without close supervision.” Team members who are motivated tends to produce quality output even without close supervision.
1. Quality should prioritize the customers’ needs โ
Who wouldn’t want a good finish? The quality of the outcome is a two-edged sword- a good referral mechanism and a fright for intending customers.
2. Quality is an internal focusโ
It should be an internal focus as well. The organisation should first and foremost have systems in place to checkmate quality of the services offered.
3. Quality should be considered from the project’s inception โ
Without doubt, this should be factored in as one of the systems to ensure that it is checked all round; A form of risk mitigation strategy
4. The execution phase of a project is crucial for achieving quality goals.โ โ YES and NO!
It’s just better to have it drilled at the beginning, with reminders/systems throughout the process. The mistake a lot of teams make is trying to have a corrective measure at the execution phase. This often incurs more time and strain on the team members especially those who are doing the corrective measure for someone else’s mess.
5. Quality issues should be openly discussed to identify corrective actions.โ ๐๐ฝ
Is this openly with the team or including the stakeholders? Either way, yes, I believe it should be discussed especially at the instances of encounter. Solutions can come from anyone and anywhere. Though it could be dicey, however, a good relationship formed on transparency also fosters trust and promotion in certain areas.
6. Quality problems should be concealed from customers and possibly managers๐
I disagree; concealing issues from customers and managers only makes the problem bigger especially when you don’t have control. Oftentimes, when the issue has been resolved it has been through cut corners and the quality may or may not be a 0.1% difference. However, this is dependent on the situation .
7. Individuals are enthusiastic about producing high-quality outcomesโ ๐๐ฝ I think this is dependent on the individual so it’s a yes and No. I’d prefer to get it done the right way than have to redo it again.
8. Team members do not produce quality outputs without close supervision. โ ๐๐ฝ Another YES and NO.
This is also dependent on the team. I have worked with a team that some members cut corners and we all had to do a clean up of the work they did at a much later time.
The frequency of quality assessments (QA) would help with checking the outcomes and services put in place. However, how you start will also determine the process and outcome, so start right.
Quality should be focused on the customerโs needs.
– AGREE. The quality of a product should be customer-focused because if the customer is satisfied with it, it then means that high quality has been achieved.
Quality is focused internally.
– DISAGREE. When a product has quality, it should be evident both internally and externally, and not just internally. Also, feedback would not be possible if quality is only focused internally.
Quality should be considered from the beginning of the project.
– AGREE. Yes, I completely agree. If a product is intended to have quality, it should be considered and implemented from the onset of the production to the end of the production.
The execution phase of a project is the most critical to achieve quality targets.
– DISAGREE. Quality targets should be achieved from the onset of the project to the end.
Quality issues should be discussed openly to find corrective actions.
– AGREE. Yes, quality issues should be openly discussed by the Project Manager and the stakeholders to attend to any area that needs correction or fixing.
Quality problems should be hidden from customers and possibly also managers.
– DISAGREE. Quality problems should not be hidden from managers. It should in fact be brought to the notice of managers and promptly addressed.
Also, if there is a quality problem and if the product has entered the market, it should be promptly recalled and corrected. That way, trust would be built between the project team and the customers.
People are keen on producing quality outputs.
-DISAGREE. Often, people just want the easy way out because it is faster. Creating quality takes more meticulous efforts and people don’t like stress.
Team members do not produce quality outputs without close supervision.
– AGREE. For quality to be achieved, there needs to be proper supervision during the project.
NDIDI IFEDIBA NWOKEDI
COHORT 17, TEAM 5
Quality should be focused on the customerโs needs.
– AGREE. The quality of a product should be customer-focused because if the customer is satisfied with it, it then means that high quality has been achieved.
Quality is focused internally.
– DISAGREE. When a product has quality, it should be evident both internally and externally, and not just internally. Also, feedback would not be possible if quality is only focused internally.
Quality should be considered from the beginning of the project.
– AGREE. Yes, I completely agree. If a product is intended to have quality, it should be considered and implemented from the onset of the production to the end of the production.
The execution phase of a project is the most critical to achieve quality targets.
– DISAGREE. Quality targets should be achieved from the onset of the project to the end.
Quality issues should be discussed openly to find corrective actions.
– AGREE. Yes, quality issues should be openly discussed by the Project Manager and the stakeholders to attend to any area that needs correction or fixing.
Quality problems should be hidden from customers and possibly also managers.
– DISAGREE. Quality problems should not be hidden from managers. It should in fact be brought to the notice of managers and promptly addressed.
Also, if there is a quality problem and if the product has entered the market, it should be promptly recalled and corrected. That way, trust would be built between the project team and the customers.
People are keen on producing quality outputs.
-DISAGREE. Often, people just want the easy way out because it is faster. Creating quality takes more meticulous efforts and people don’t like stress.
Team members do not produce quality outputs without close supervision.
– AGREE. For quality to be achieved, there needs to be proper supervision during the project.
I agree with the statement that quality should be focused on the customers needs.
Quality is focused internally- I disagree. Because quality should be focused biota internally and externally
Quality should be considered from the beginning of the project. Yes I agree, also it should be considered all through the stages & process of the project
The execution phase of a project is the most critical to achieve quality targets. I disagree, every phase should be considered as critical to achieve quality targets because if the team should get too complacent and give less input at later stages of the project, it can lead to a reduction in the quality of the output.
Quality issues should be discussed openly to find corrective actions. Yes I agree, as weโve learned, communication with other teammembers and stakeholder can help generate quicker solutions in resolving issues as thereโs a variety of skills on deck.
Quality problems should be hidden from customers and possibly also managers. I partially agree. The project manager should know which problems requires communication with the customers and managers, and which ones do not require that. Some problems can be corrected by the team with alerting the customers and managers, while some needs to be communicated to maintain the integrity of the output and also to maintain trust and confidence in the team and the output.
People are keen on producing quality outputs. Yes I agree. The goal of every team is to produce quality output
Team members do not produce quality output without close supervision. I partially disagree.
In some instances, close supervision is needed to produce quality outputs, especially in projects that takes long duration. This is because team members may lose interest or motivation halfway.
But in other instances, team members know the values and ethical standards of the organization and they have a common goal, hence would not do anything to jeopardize the quality of the output, even without close supervision.
1.Quality should prioritize the
customerโs needs.
Yes I strongly agree with this , regardless of the cost the outcome/ deliverables of every project works should be of high quality.
2.Quality is an internal focus.
DISAGREE,If quality is made an internal factor,then there won’t be any need for a feedback.
3.Quality should be considered from
the projectโs inception.
AGREE
The project manager should consider equality from inception,that is the need for a feedback from the customers/stakeholders for authentic deliverables.
4.The execution phase of a project is
crucial for achieving quality goals.
SELDOM AGREE
Because the quality of a product might not really be visible from the inception stage since it is still skeletal,it becomes very visible at the tale end.
5.Quality issues should be openly discussed to identify corrective actions.
AGREE
If quality issues aren’t discussed openly,it might be difficult to take corrective measures.
6.Quality problems should be
concealed from customers and
possibly managers.
AGREE
If there are issues with the quality of a product, unless detected by the customers ,the team members and project manager should be able to remedy the situation without necessarily notifying the customer’s
7.Individuals are enthusiastic about
producing high-quality outcomes.
AGREE
The goal of every team members and project manager is to arrive at a quality deliverables.
8.Team members do not produce quality outputs without close supervision.
AGREE
EXACTLY when team members aren’t properly supervised,they ten to become relaxed and less productive.
I’ll provide my reflections on each statement:
1. *Quality should be focused on the customer’s needs.* AGREE. Customer satisfaction is crucial, and understanding their needs ensures the product/service meets their expectations.
2. *Quality is focused internally.* DISAGREE. While internal processes are important, quality should prioritize external customer needs and expectations.
3. *Quality should be considered from the beginning of the project.* AGREE. Integrating quality considerations from the outset ensures a stronger foundation and reduces costly rework.
4. *The execution phase of a project is the most critical to achieve quality targets.* PARTIALLY AGREE. While execution is vital, quality planning and control should span the entire project lifecycle, including initiation, planning, and monitoring.
5. *Quality issues should be discussed openly to find corrective actions.* AGREE. Transparency and open communication facilitate collaborative problem-solving and improvement.
6. *Quality problems should be hidden from customers and possibly also managers.* STRONGLY DISAGREE. Concealing quality issues can lead to further problems, damaged trust, and reputational harm.
7. *People are keen on producing quality outputs.* AGREE. Most individuals strive to deliver their best work and take pride in quality outcomes.
8. *Team members do not produce quality outputs without close supervision.* DISAGREE. While guidance is necessary, team members should be empowered to take ownership of quality and strive for excellence with appropriate support and resources.
These reflections align with the definitions and philosophies mentioned earlier, emphasizing customer-centricity, proactive planning, open communication, and collaborative efforts to achieve quality excellence.
I feel irrespective of the budget allocated for a project, Quality should be their watchword.
Quality should be in the mind of the project management when ‘storming’. It should be the final product of the project.
A project that screams Quality makes not only the stakeholders or sponsors happy, but also tells the PM that he did a job well done. The importance of quality cannot be over emphasised.
1. Quality should be focused on the customerโs needs.
AGREE
2. Quality is focused internally.
AGREE, quality team members are as important as the project deliverables.
3. Quality should be considered from the beginning of the project.
AGREE, Quality should never ne compromised at any level.
4. The execution phase of a project is the most critical to achieve quality targets.
AGREE, this sets out the quality path for stakeholders to follow.
5. Quality issues should be discussed openly to find corrective actions.
AGREE, communication is key, hence this helps speed up the problem-solving phase.
6. Quality problems should be hidden from customers and possibly also managers.
DISAGREE. Any problem encountered in the course of executing a project should be escalated in order to quickly put an end to the problem.
7. People are keen on producing quality outputs.
AGREE. None wants an inferior deliverables.
8. Team members do not produce quality outputs without close supervision.
DISAGREE
Quality
I agree that:
1) Quality should prioritize the customer’s needs.
2) Quality should be considered from the inception of the project and this should be done with the end user’s need in mind.
3) The execution phase of a project is crucial for achieving quality goals.
Ejiro Ogbon
Team 4, Cohort 17
Quality should be considered from the inception of a project so that when planning, organizing, monitoring and execution of different phases are on-going in the project, “quality” will not be left out.
A quality product is the end product of a well planned and managed project through a Project manager who takes into consideration all the ethics ,rules and regulations guiding his profession. When a project manager puts the ethics of his profession into play, he will hardly miss it. Coupled with the right team with the right mind-set, quality product is a “must have!”
Okiemute Iko-ojo Ojogbane
Cohort 17, Team 8
I think I agree with the points that Quality should be considered from the beginning of the project. A good name is betterโฆ
Let it be known that I focus on the quality of any project entrusted to me
I think the quality of a project is determined by the needs of the customer and this is shared with the project team right from the onset of the project and the team in turn works towards satisfying the customer’s needs.
I believe quality is very important in the course of a project. It is one thing that should be looked into at every stage of a project till the very end. And quality must be done with the customer and their needs in view. And this calls for close supervision of the product throughout the whole process. For example, in my organization, the quality of the products that goes out is of great importance and strict measures are put in place to check the quality of those products before they move out of the company to the consumers
Openly discussing quality issues is essential for identifying and implementing corrective actions effectively. From a service point of view, transparent communication ensures that any deviations from expected quality standards are promptly addressed, preventing minor issues from escalating into major problems. This proactive approach not only helps maintain high service levels but also enhances customer satisfaction and trust. By fostering an environment where team members feel comfortable discussing quality concerns, organizations can leverage collective insights to innovate and improve service delivery continuously. Ultimately, this leads to a more responsive and reliable service, strengthening client relationships and building a reputation for excellence.
I am agreeing with some of the qualities, which are:
1. Quality should be focused on the customerโs needs.
2. Quality should be considered from the beginning of the project.
3. The execution phase of a project is the most critical to achieve quality targets.
4. People are keen on producing quality outputs.
Pamela Ogechi Anibuko
Cohort 17, team 2
These are my thoughts on the following definitions of quality:
Quality should prioritize customers needs: I believe this is true, because without prioritizing customers needs there is no satisfaction and therefore no purchase of whatever was produced.
2. Quality is an internal focus:I don’t believe it is an internal focus totally because it should be more about the customers and not the stakeholders or management, although sometimes the team has something in mind that the customers may know nothing about,but whatever is being produced must still revolve around satisfying the customers
3. Quality should be considered from the inception of the project : I believe this true cause that way everyone knows what they’re to bring to the table.
4.The execution phase is a crucial point for achieving quality goods: I believe quality should be in mind in all phases.
5.Quality problems should be concealed from customers and possibly managers; I do not believe this. I believe in transparency throughout the project.
6. Quality issues should be openly discussed for possible correction : I believe this is true
7. Individuals are enthusiastic about producing high-quality outcomes: not all individuals want to produce high quality goods.
8.Team members do not produce quality outputs without close supervision:sometimes true
I totally agree with statement number 5
“Quality issues should be openly discussed to identify corrective actions.”
I agree with this statement because it clearly highlights the importance of transparency, accountability, and collaboration in addressing quality problems.
By openly discussing quality issues, teams can -Share knowledge and expertise
-Identify root causes
-Assign responsibilities
-Track progress
-And Implement corrective actions.
Openly discussing quality issues can as well organizations:
1. Build trust among team members
2. Foster a culture of accountability
3. Encourage continuous improvement
4. Reduce finger-pointing and blame.
By embracing open discussions around quality issues, teams can work together more effectively to identify and implement corrective actions, leading to improved quality outcomes and reduced errors.
Genevieve Osondu
Cohort 17 Team5
I agree with the following statements on quality;
1. Quality should be focused on the customerโs needs.
2. Quality should be considered from the beginning of the project.
3. Quality issues should be discussed openly to find corrective actions.
4. People are keen on producing quality outputs.
Aishat Aiteseme Abdulrazaaq
cohort 17
team 1
The goal of many projects is to meet customers needs while benefitting the organization.
The quality of deliverables is fundamental to project objectives.
So,quality should be considered from the beginning of the project which interrelates with cost it is at this point a decision is made of whether to go for quality ABC or quality Xyz,this should be discussed openly with the stakeholders and the teams,and it is from here an agreement will be made on which quality benefits both the customers and the company.
PLANNING FOR QUALITY
For proper execution of a project that meets client’s quality requirement, I would ensure constant communication is maintained with the shareholders as a way of assuring them that their expectations would be met. This medium would also provide the avenue needed to adapt any change in users requirements.
To establish my commitment to right delivery of quality outputs, besides providing the above assurance, periodic checks and inspections would be conducted to make sure that users expectations are met.
Aspects to be considered in an audit includes: to ensure that meeting the actual requirements of the clients is given high priority, to check and ensure proper control systems are in place and also to ensure corrective measures are fully functional.
Emmanuel Olusegun Omotere
Team 4
Cohort 17
I agree with these statements:
1. Quality should prioritize the customer’s needs
2. Quality should be considered from Project inception
3. The execution of a project is crucial for achieving project goals
4. Quality issues should be openly discussed to identify corrective actions
5. Team members do not produce quality outputs without close supervision
I am n agreement with the statement that state that: Quality should prioritize the customerโs needs and Quality should be considered from the projectโs inception. The goal of a project manager is to understand the needs of the beneficiaries and what the projects requirements are and then ensure that the project is able to meet them. This usually begins from the inception of the project up on till those needs have been met and delivered.
Some of the statements on quality stated that i agree with are as follows
– Quality should be considered from the beginning of the Project. From the planning phase,
quality should be part of the decisions made
– Quality should be focused on what the customer want
– Quality issues should be discussed openly to find corrective actions
Quality is the most important value of any project. So it should be taken seriously right from the planning stage through the execution up to the finish point. Quality is what gifts customers satisfaction and also keeps them. I believe that everyone (stakeholders and customers) should be carried along when it comes to quality.
I think quality should be considered from the begining of a project in order to minimize the quality costs of a project, also the execution phase of a project is the ideal phase to achieve quality in any project also issues arising from quality should be discussed publicly in order to get corrective actions on such issues. In general, quality is an important aspect of any project as it sums up conformation to the required outputs of a project.
The statements I strongly agree with are:
1. Quality should be focused on the customers needs.
2. Quality should be considered from the beginning of the project.
3. Quality issues should be discussed openly to find corrective actions.
4. Team members do not produce quality outputs without close supervision.
What is Quality?
1. Quality should prioritize the customerโs needs. I AGREE. Meeting the customer’s need implies conformity to project objective which is directly proportional to achieve quality
2. Quality is an internal focus. With reference to the Team, it is a valid point. But if beyond Team perspective, it is not true because the stakeholders and the organization in particular have expectation in the form of project output that must meet set objective
3. Quality should be considered from the projectโs inception. I AGREE. Anything worth doing at all, worth doing well.
4. The execution phase of a project is crucial for achieving quality goals. I AGREE
5. Quality issues should be openly discussed to identify corrective actions. I AGREE. In essence, this is why feedback becomes important. It helps to refine and fine tune project processes to produce right deliverables.
6. Quality problems should be concealed from customers and possibly managers. I DISAGREE
7. Individuals are enthusiastic about producing high-quality outcomes. I AGREE on the basis that all members of thevteam share common ideas, values, goals and objectives.
8. Team members do not produce quality outputs without close supervision. I AGREE because the Project manager is responsible for communicating the final outcome of the project to the organization and it is either this outcome is a success(that it meets the objective) or a failure. One way to validate the conformity of each member’s role to meeting set objectives is when each individual member’s role passes the acceptability mark of the project manager. Not until this happens,;it may be assumed that the output by each member has not attained the quality benchmark set yet.
Emmanuel Olusegun Omotere
Team 4
Cohort 17
Statement I agree with are as follows:
1. Quality should be focused on the customerโs needs.
2. Quality should be considered from the beginning of the project.
3. The execution phase of a project is the most critical to achieve quality targets.
4. Quality issues should be discussed openly to find corrective actions
I agree with the following statements:
1. Quality should be focused on the customer’s needs.
2. Quality should be considered from the beginning of the project.
3. The execution phase of a project is the most critical to achieve quality targets.
4. Quality issues should be discussed openly to find corrective actions.
I agree with the fact that quality should prioritize the customers need and should be considered from the project Inception not just for the client’s sake because at the end there are two parties involved the project team and the client and when quality is not delivered it sends across a wrong signal .The project team should not put all their focus on just meeting the deadline of the workt but should ensure quality is considered from the beginning of the project.
With an academic background in Food Science and Technology, Quality is driven by and measured by the needs of the customers. The quality control department monitors each process at every point, and the quality assurance team oversees the targets and provides solutions to quality issues. Adequate supervision is needed as many workers tend to get tired and bored easily and get carried away by meeting production targets while missing out on the quality of the final product. Keeping quality issues from customers is necessary as the first impression will last long with them whereas in most cases, quality issues arise from quality inputs approved by the managers, and with that, there should be communications with the management to approve quality inputs for subsequent production.
I agree that quality should be based on the customer’s needs and considered from the beginning of the project. Concerns related to quality issues should be open and discussed critically for taking corrective action and improvements. Individuals want quality work at the end of the day, but the working environment should be supportive. Concealing quality problems from customers or managers is detrimental, as transparency builds trust and fosters a culture of integrity. Overall, a customer-centric approach and proactive quality management are key.
Members of the project team shouldnโt just focus on getting the work done on time and within the budget but should ensure quality is considered from the beginning of the project. As I have learned, the quality of deliverables is fundamental to achieving project objectives and shouldnโt be relegated at any point.
Quality should be considered from the very beginning of a project. Here’s why I think so:
1. Sets the tone: Establishing quality expectations early on sets the tone for the entire project.
2. Reduces rework: Identifying quality standards upfront minimizes the need for costly rework later on.
3. Influences design: Quality considerations can impact design decisions, ensuring a more robust and reliable outcome.
4. Guides planning: Quality objectives inform planning, ensuring adequate time and resources are allocated.
5. Enhances collaboration: Clear quality expectations promote teamwork and collaboration among team members.
6. Manages stakeholder expectations: Early quality considerations help manage stakeholder expectations and requirements.
7. Improves overall outcome: Prioritizing quality from the start leads to a better overall outcome, meeting or exceeding stakeholder expectations.
Quality should be focused on internally in other to assist problem solving of basic customers needs, Organizations put in efforts in training of staffs with necessary skills to enhance the growth of an organization.
Quality should be considered from project inception because it enhances successful project outcomes and assist in aligning project with stakeholders, improve risk management .Project execution, discussion with team members are crucial factors a project manager should put into consideration in every project.
Adewale Bisola Bootcamp 16 Group 1
Reflection on the statements about quality:
*Agree:*
1. *Quality should be focused on the customer’s needs*: Understanding customer requirements and expectations is crucial to delivering quality products or services.
2. *Quality should be considered from the beginning of the project*: Integrating quality into project planning and design ensures a strong foundation for quality outcomes.
3. *Quality issues should be discussed openly to find corrective actions*: Transparency and open communication are essential for identifying and addressing quality issues.
*Disagree:*
1. *Quality is focused internally*: While internal processes are important, quality should ultimately focus on meeting customer needs and expectations.
2. *The execution phase of a project is the most critical to achieve quality targets*: Quality should be considered throughout the project lifecycle, not just during execution.
3. *Quality problems should be hidden from customers and possibly also managers*: Transparency and honesty are essential for building trust and improving quality.
4. *Team members do not produce quality outputs without close supervision*: This statement undermines the capabilities of team members and ignores the importance of empowerment and trust in delivering quality outputs.
*Neutral:*
1. *People are keen on producing quality outputs*: While some individuals may be motivated to produce quality outputs, others may require guidance, training, or incentives to do so.
By reflecting on these statements, I reinforce my commitment to customer-centric quality, open communication, and empowering team members to deliver their best work.
I agree with below:
1. Quality should be focused on the customers’ needs.
2. Quality is focused internally.
3. Quality should be considered from the beginning of the project.
4. Quality issues should be openly discussed to find corrective actions.
5. People are keen on producing quality outputs.
6. The execution phase of a project is the most critical to achieving quality targets.
Odinfe David Chika
Cohort16
I agree that
Quality should prioritize customers needs
Quality should be considered from the project inception
Quality issues should be openly discussed to identify corrective actions
Ezedinachi chimezurum peter
Team 3
Quality for me should be part of the foundation blocks while building or carrying out a project because i feel i goes a long way to for you and your team as the people who worked on that project.
It also goes o show on your teams final output and if in futre another project manager come up to handle that project, they will be sure not to give low quality because you and your team has set the pace.
Modupe Esther Team 9: i agree with the following
1.Quality should prioritize the customerโs needs :customers needs is very important when thinking of the quality of the project because at the end of the day , they are the major stakeholders of the project.
2. Quality should be considered from the projectโs inception because when quality is taken into consideration from the beginning of the project, it helps to plan and manage cost. for example where little funds will be utilized is also noted ahead and where huge capital is needed is also noted to avoid disruptions
3. The execution phase of a project is crucial for achieving quality goals.
4.Quality issues should be openly discussed to identify corrective actions: quality should be discussed openly to enable the team put in their expertise and call for more skills when needed.
5. are enthusiastic about producing high-quality outcomes: everyone on the project team should excited about the high quality as this will make them perform optimally
I agree with these points;
Quality should focus on customer”s needs
The execution phase of project is the most critical in achieving quality targets
Quality issues should be addressed openly in order to find corrective actions.
Quality should be considered from the beginning of the project.
I agree with the following statements:
– Quality should be focused on the customer’s needs. (Customer-centric approach)
– Quality should be considered from the beginning of the project. (Proactive approach)
– Quality issues should be discussed openly to find corrective actions. (Transparent and collaborative approach)
I disagree with the following statements:
– Quality is focused internally. (Quality should be customer-focused, not just internally focused)
– The execution phase of a project is the most critical to achieve quality targets. (Quality should be considered throughout the entire project lifecycle)
– Quality problems should be hidden from customers and possibly also managers. (Transparency and openness are essential for building trust and resolving issues)
– Team members do not produce quality outputs without close supervision. (Team members should be empowered and trusted to produce quality outputs)
Quality is about meeting customer needs and exceeding their expectations. It requires a proactive, customer-centric approach, and open communication throughout the entire project lifecycle. By focusing on quality from the beginning and addressing issues openly, we can deliver high-quality outputs that meet customer requirements.
Quality should be considered from the projectโs inception because:
1. It helps in preventing issues before they arise.
2. It ensures all members of the team have a clear understanding of what is expected.
3. It integrates into projectโs foundation, best standards and practices.
4. It identifies issues and potential risks early in the project.
5. It considers regulatory requirements and quality standards from projectโs inception.
I agree that:
1) Quality should be focused on the customerโs needs.
2) Quality should be considered from the beginning of the project.
3) Quality issues should be discussed openly to find corrective actions.
4) People but not all, are keen on producing quality outputs.
5) Depending on the agreed vision, team members do produce quality outputs with or without close supervision. Vice versa.
I agree with these aspects:
Quality should prioritize customers needs
Quality should be considered from the project inceptions
Quality issues should be openly discussed to identify corrective actions
Quality is an internal focus
The execution phase is important in achieving quality goals
I agree that “Quality should be considered from the beginning of the project”. The team and everyone involved in the project (or product), should have a clear understanding of where they’re going right from unset. This gives them a mental picture of the deliverable.
Moreso, “the execution phase of a project is the most critical to achieve quality targets”. Even after having a clear mental picture, there arise the need to ensure conformity to standard or requirement. This is achieved during the execution stage
While its so important to meet customers taste or satisfaction. quality is often about standard and cannot or should not be determined by some customers imperfection taste.
I believe that ;
1.Quality should be focused internally.
2.Quality should be considered from the beginning of the project.
3.The execution phase of a project is the most critical to achieve quality targets.
4.Quality issues should be discussed openly to find corrective actions.
Quality can be said to be when the customer taste or choice is being met.
Also quality shows the high taste of a seller out of the best.
Quality should be the main focus of every team , client , seller and itโs should be prioritised to produce a good output.
โWhat is quality”
Quality in project management is ultimately defined by the beneficiary, and represents how close the project comes to meet the beneficiaries’ needs. The project manager’s goal is to understand the requirements and needs of the beneficiaries and then ensure the project will meet them.
However, I agree with all the statement mentioned earlier that;
Quality should prioritize the customerโs needs.
Quality is an internal focus.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
Quality problems should be concealed from customers and possibly managers.
Individuals are enthusiastic about producing high-quality outcomes.
Team members do not produce quality outputs without close supervision.
I strongly believe and agreed with the following
1. Quality should be focused on the customerโs needs.
2. Quality should be considered from the beginning of the project.
3. The execution phase of a project is the most critical to achieve quality targets.
4. Quality issues should be discussed openly to find corrective actions.
5. People are keen on producing quality outputs.
Jennifer onuoha, team 8 cohort 16.
I strongly agree with
1) quality should be agreed from the beginning of the project.
2) quality should also be focused on the client or sponsors need(vital )
3) Also, quality should be discussed openly
As this will help correct any action necessary.
Blessing Olusakin Team 3 Cohort 16 I strongly agree with the following statements:
– Quality should be focused on the customer’s needs. (Customer-centric approach)
– Quality should be considered from the beginning of the project. (Proactive approach)
– Quality issues should be discussed openly to find corrective actions. (Transparent and collaborative approach)
Yusuf Kamaldeen Team 10
I agree with the following;
Quality should be focused on the customerโs needs.
Quality should be considered from the beginning of the project.
The execution phase of a project is the most critical to achieve quality targets.
Ifenyinwa Prisca Egbuchere Team 4
I agree with the statement that quality should be considered from the beginning of the project.
Quality should focus both on customers’ need and internal
Quality issues should be discussed openly to find corrective actions.
In some cases, individuals are enthusiastic about producing high quality outcomes whereas some individuals do not produce quality outputs without a supervision.
I agree with the statements that emphasize a customer-centric approach, early consideration, open communication, and intrinsic motivation for quality.
I disagree with the statements that view quality as solely internal, execution-focused, or requiring constant supervision.
Overall, achieving quality requires a holistic approach that considers customer needs, integrates quality from the start, fosters open communication, and empowers team members to take ownership of their work.
Team 7, cohort 16.
I believe quality should be the following:
1: Quality should prioritize the customerโs needs.
2: The execution phase of a project is crucial for achieving quality goals.
3: Quality issues should be openly discussed to identify corrective actions.
4: Individuals are enthusiastic about producing high-quality outcomes.
5: Quality is an internal focus.
Rose Team 9
Quality should definitely be focused on customer needs. It’s all about meeting or exceeding customer expectations.
It’s also important to consider quality from the project’s inception. This helps prevent issues later on. Quality planning, assurance, and control should be integral parts of the project lifecycle.
Quality issues should be discussed openly to find corrective actions. This is true as if fosters transparency in addressing quality issues building a culture of continuous improvement.
Emphasizing quality from the beginning, maintaining open communication about issues, and fostering a supportive environment are critical for achieving quality objectives in Project Management.
I agree that quality should be a top priority considered from the start, with open communication about issues.
2. Quality issues should be openly discussed to identify corrective actions. Openly identifying and addressing quality problems is crucial for continuous improvement.
3. Quality should prioritize the customer’s needs. While customer needs are important, quality should balance the needs of customers, the business, and other stakeholders
Quality should be focused on the customerโs needs: Quality is often defined by how well a product or service meets the customer’s expectations and needs. Customer satisfaction is a key indicator of quality.
Quality should be considered from the beginning of the project: Incorporating quality from the project’s inception ensures that standards and expectations are set early, reducing the risk of defects and rework later.
Quality issues should be discussed openly to find corrective actions: Transparency in addressing quality issues fosters a culture of continuous improvement and helps in finding effective solutions through collaborative efforts.
People are keen on producing quality outputs: Generally, people take pride in their work and aim to produce quality outputs, especially when they are motivated, adequately trained, and provided with the necessary resources.
I fully agree with the following crucial statements which highlighted the need for openly identifying and resolving quality issues to drive improvement initiatives effectively managing project costs establishing clear expectation and deliver high quality results, builds trust and drive success.
Damilola Ogunsakin
As a Project Manager,
Quality should be considered from the beginning of the project because early focus on quality leads to smoother execution and makes it easy to identify mistakes.
Quality should be focused on the customers’ needs because don’t forget, we need to meet their expectations. Just like in products or stores, you need to have a positive reputation, provide quality service to have repeat customers or loyal customers and that’s the same with project management.
Quality issues should be discussed openly to find corrective actions as that will enable the team to improve and also understand the goal better each time just as we learnt earlier during previous lessons.
As a project Manager,
Quality should not be focused internally as it will hardly satisfy the customer. As a manufacturer, market research is done before a product is made, you have to understand your target market, what they want and what they hate. So customer satisfaction is the primary goal and if quality is focused internally, it might overshadow the focus.
Quality should be considered throughout the project phase not just during the execution phase of a project because mistakes can happen during the planning phase, design phase and others. So i disagree with the statement, the execution phase of a project is the most critical to achieve quality targets
Hiding quality problems from customers can lead to larger issues down the line. We should no forget that transparency helps resolve issues faster and better
Victor Adebayo Kolawole Team 6
Quality should be considered from the project inception.
The aim of every project should be to deliver and exceptional Service which will build confidence and accomplishment in the team.
Okeke Uchenna Ifeyinwa Team 7.
Quality meets requirements and exceeds customers expectations. It requires planning, monitoring and control. Quality is being fit for the intended purpose.
– Quality should prioritize the customer’s needs.
-Quality should be considered from the project’s inception.
– Quality issues should be openly discussed to identify corrective actions.
– The execution phase of a project is crucial for achieving quality goals.
-Individuals are enthusiastic about producing high quality outcomes.
From my own point of view, I believe quality should be focused on the customerโs and team needs because perfect success comes from balancing the two. In addition to that, quality should be considered from the beginning of the project as this will help pattern all activities towards the goal.
The execution phase of a project is the most critical to achieve quality targets.
Quality issues should be discussed openly to find corrective actions, there is no need to hide issues, it should be sorted out immediately.
Aminah YUSUFF
Team 2 Cohort 16
Quality in a project refers to the degree to which the project meets its intended objectives, requirements, and standards. It encompasses various aspects. Achieving quality in a project requires careful planning, execution, monitoring, and control. It involves setting clear standards, conducting regular testing and evaluation, and continuously improving processes and deliverables.
So as a project manager, Quality should be
-Quality should prioritize the customerโs needs.
-Quality is an internal focus.
-Quality should be considered from the projectโs inception.
-The execution phase of a project is crucial for achieving quality goals.
-Quality issues should be openly discussed to identify corrective actions.
-Individuals are enthusiastic about producing high-quality outcomes.
-Team members do not produce quality outputs without close supervision.
UWOGHIREN OSAGIE WILLIAMS
As a project manager, you must have quality mind set. Quality is one of the major key in project management, meeting the need of customer or client project work without apply quality to the project bring failure to the organization
1. Quality should be focused on the customerโs needs.
2. Quality should be considered from the beginning of the project.
3. Quality issues should be discussed openly to find corrective actions.
4. People are keen on producing quality outputs.
5. The execution phase of a project is the most critical to achieve quality targets.
COHORT 16
TEAM 10
Quality in project management has to do with the project meeting and probably exceeding all requirements, standard and specifications.
This means that quality should encompass the following facts;
1.quality should prioritize customers needs
2.quality should be considered from the project inception
3.quality is an internal focus
4.the execution phase of a project is crucial for achieving quality goals
5.quality should be openly discussed to identify corrective actions
It is important to also note that quality problems being concealed from customers or possibly managers can never yield to a quality result of a project.
I would define quality as the degree of satisfaction required or expected from a product, service or situation which determine its fitness for use. In a project setting, what to look out in determination of quality should be:
1 customers need.
2 proactively oriented. This imply that quality should be in mind at the time of the project idea generation.
3 transparency: it is important to administer customers feedback and carry them along, improve in the project to a better satisfaction.
Quality should be “whole”. That is, all the components of a project included, with no exceptions.
The idea of the project, the planning phase, internally control, customers’ needs, the execution, the team members and finally the project output should make quality a priority.
Wale Oyegunle
Team 8 Cohort 16
With Reference to ISO 9001: 2015, quality management system. ISO 9001 is a globally recognized standard for quality management. It helps organizations of all sizes and sectors to improve their performance, meet customer expectations and demonstrate their commitment to quality. The seven principles of quality management?
Engagement of people, Customer focus, Leadership, Process approach, Improvement.
Evidence-based decision making, Relationship management.
From understanding the above the following answers are
Quality should be focused on the customerโs needs. True
Quality is focused internally. True
Quality should be considered from the beginning of the project. True
The execution phase of a project is the most critical to achieve quality targets. True
Quality issues should be discussed openly to find corrective actions. True
Quality problems should be hidden from customers and possibly also managers. False
People are keen on producing quality outputs. True
Team members do not produce quality outputs without close supervision. False
Quality should be focused on customers needs. If it does not meet user requirements then it is not fit for use. Quality should also be considered from the beginning of the project so as to produce a good or service with high quality. Quality issues should be discussed openly with stakeholders and team members. it helps to understand where there might be errors, and things that might cause the quality to reduce and what requirements may or may not be met. People are and should be keen on producing quality products. it gives good reputations and high ratings.
I completely support the following statements and particularly emphasize the importance of openly addressing quality issues to implement corrective measures, managing project expenses, setting benchmarks, and outlining strategies to meet those standards.
I completely support the following statements and particularly emphasize the importance of openly addressing quality issues to implement corrective measures, managing project expenses, setting benchmarks, and outlining strategies to meet those standards.
ESTHER EZINNE UWOGHIREN
As a project Management your decision to a project work will determine how far the organization will go. As for that i will concede
1. Quality should be focused on the customerโs needs.
2.. The execution phase of a project is the most critical to achieve quality targets.
3. Quality issues should be discussed openly to find corrective actions.
4. People are keen on producing quality outputs.
COHORT 16
TEAM 4
Quality is not just about meeting minimum standards but also about continuous improvement and exceeding customer expectations. It involves rigorous standards, attention to detail, and a commitment to excellence throughout all aspects of production, delivery, and customer interaction.
Quality is very important in project management, because its a determinant for a success project output. Quality should be highlighted to both clients and team members. When a project manager communicates the importance of quality to his or team members, he shouldn’t be worried about supervising closely or micro-managing the team.
Having read the statements about quality above, I strongly agree with this as my first point. “Quality should be considered from the projectโs inception”, it was mentioned that in most projects quality is considered at the last. Still, in my opinion, as a project manager, I would consider quality from the beginning of a project. This consideration will prompt the creation of quality plans, with targets and control. The deliverable outcome of a project will be based on the quality attached to it.
I would like to share my disagreement with other statements starting with โThe execution phase of a project is the most critical to achieving quality targetsโ, a project manager shouldn’t wait till the execution phase of a project before putting it in place or considering the expected quality of the outcome. As I said above, the expected quality of a project output should be considered from the inception of the project, so such a project would have been built on quality plans, target, control, time and cost.
The second point I disagree with is โQuality problems should be hidden from customers and possibly also managersโ, I wouldnโt say that quality problems should be discussed openly totally but I believe as a project manager, feedback from customers should add to the variables already conceived within. A balanced research and collection of data both from the customer and within the team will go a long way in determining the expected deliverable output of a project based on standard quality.
Next is โPeople are keen on producing quality outputs and Team members do not produce quality outputs without close supervisionโ. Factually, it’s not all people that are keen on producing quality output, some people don’t know the level at which to subject the expected quality, so in this case, quality can be underused or overused. Some people are knowledgeable about making sure they produce quality outputs and some arenโt, this is where the project manager comes in to orientate the team members on the expected quality. On the other hand, Team members arenโt necessarily supervised to produce quality output. I believe a team of professionals in an organization that are well oriented on the project at hand, should produce quality output with little or no supervision.
Ojomo Ayodele
Cohort 16
Team 7
Quality should never be compromised by any means, it is the reputation of any organization’s project, process and product around the world.
1. I believe quality should be considered from the inception of the project even from the idea because every steps taken after that it’s going to be built on that idea, if a product or idea’s foundation is bad,the whole thing is going to crash.
2. Another point i agree with is “quality issues should be discussed openly to find the corrective actions, which is true organizations and project managers should be open to criticisms of the projects, it will enable them learn, see the errors, grow and take corrective steps in fixing the errors, not just in that project or product alone but future ones as well.
3. Thirdly, it’s not just people that are keen on producing quality outputs, everyone likes to produce good products that can stand the test of time, anywhere. This can be achieved by choosing the right methods, following the rules of team building, having good set of core values & ethics by the team members and project manager, this will help to achieve quality results.
4. Quality should be focused on the customer’s needs because they are the final consumers or users of every project or product, the sustainability of any product depends on their reviews and comfortance so projects should always keep an ear out for reviews and feedbacks from the environment & consumers.
I disagree that quality is focused internally, it should also be external as well, project & projects are being made distributed to the public so it can’t be just internal.
2. The execution phase is not the most critical to achieve quality results, it starts from the beginning when plans are being drawn up and team members are pitching in ideas.
3. Quality problems must never be hidden, how then do errors in projects get fixed and improvements made upon? How do project managers and team members grow if not from experiences?
4. I also disagree that team memebers do not produce quality outputs without close supervision, trained, highly skilled and motivated team members WILL produce quality results with the right tools, processes, methods and conditions being met
Quality in project management refers to the degree to which a project meets its objectives and satisfies the stakeholders’ expectations. It encompasses several dimensions:
1. Conformance to Requirements: The project deliverables must meet the specified requirements, standards, and expectations agreed upon with stakeholders.
2. Fitness for Use: The deliverables should be suitable for their intended purpose and effectively fulfill the functional and performance requirements.
3. Customer Satisfaction: The end-users or customers should be satisfied with the quality of the deliverables, including usability, reliability, and other qualitative aspects.
4. Meeting Standards: Compliance with industry standards, regulatory requirements, and best practices ensures that the project meets external benchmarks for quality.
5. Continuous Improvement: Quality management in projects involves ongoing efforts to monitor and improve processes, identify defects or issues early, and implement corrective actions.
6. Cost-Effectiveness: Balancing quality with cost constraints is crucial. Projects should achieve high quality without unnecessary expenditures.
7. Risk Management: Effective risk management contributes to quality by identifying potential issues that could impact project objectives and taking proactive measures to mitigate them.
Overall, achieving quality in project management requires careful planning, rigorous monitoring, adherence to standards, and a commitment to continuous improvement throughout the project lifecycle.
From Joseph Ikechukwu Onyeocha.
I am representing a Project Manager and i will take the following as the best definition of quality
1. Quality should prioritise the customerโs needs.
2. Quality should be considered from the projectโs inception.
3. The execution phase of a project is crucial for achieving quality goals.
4. Team members do not produce quality outputs without close supervision
As a project manager, I agree with the following definitions of quality:
1. Quality should prioritise the customerโs needs.
2. Quality is an internal focus.
3. Quality should be considered from the projectโs inception.
4. The execution phase of a project is crucial for achieving quality goals.
5. Quality issues should be openly discussed to identify corrective actions.
Quality is the fitness for purpose or the degree of conformance of the outputs of a process or the process itself to requirements.
So as a project manager I agree that:
1. Quality should prioritize the customerโs needs.
2. Quality is an internal focus.
3. Quality should be considered from the projectโs inception.
4. The execution phase of a project is crucial for achieving quality goal.
5. Quality issues should be openly discussed to identify corrective actions.
6. Individuals are enthusiastic about producing high-quality outcomes.
Quality: meets requirements and exceeds customer expectations, quality is a general term applicable to any trait or generic.
I also disagree to this
1. Quality problems being concealed from customers and possibly managers.
2. Team members do not produce quality outputs without close supervision.
I totally agree with all statements and mostly with the quality issues to be openly discussed to identify corrective actions, Control the cost of a project, Establish standards to aim for and Determine steps to achieve standards.
I agree that quality should focused internally and it is important to consider quality from the beginning of the project.
Conducting internal quality control is very important in producing quality outputs (results). Internal quality control should be done everyday before conducting any test (laboratory practice). This helps to ensure we are producing an accurate and reliable results. In my profession we believe that quality should be considered at the beginning of every project, every product must undergo the 12 quality management essentials and must be tested to ensure the meet up to standards. If quality is not considered, it can lead to wastage of resources, time and poor results.
Quality should be considered from the inception of the project so as to meet customer needs. Time and cost are used to achieve the quality of the project; therefore quality is fitness for use.
All definitions are correct.
The most important aspect of a project is the quality of that project. Therefore in every project, quality should be the first priority to make the project attractive to customers. Quality is an important factor for consideration in any project inception.
For me quality should be based on the consumer needs and should also be considered from the beginning of the project 7
I agree with all the definitions of quality because quality should be considered from the inception of the project.
Joseph Turan’s defination of Quality sticks the right cord with me. Quality is simply fitness for use. If its not fit it cannot be quality.
Quality should prioritize the customerโs needs. The customer should the determinant of quality. it goes to say that if the customer is not satisfied then quality has not been achieved.
Quality is an internal focus.. The organisation must first focus on quality internally before delivering products to the customer who determines whether indeed quality was attained
Quality should be considered from the projectโs inception. Just as the focus must be first internal from ception
The execution phase of a project is crucial for achieving quality goals. It’s like the waterfall appraoch, get it wrong from the beginning the entire project will fall apart in quality.
PAUL NWEKE
COHORT 16
TEAM 9.
For a successful project and customer satisfaction, Quality cannot be overlooked. Hence, I do agree that:
1. Quality should be prioritized in customerโs needs.
2. Quality is an internal focus.
3. Quality should be considered from the projectโs inception.
4. The execution phase of a project is crucial for achieving quality goals.
5. Quality issues should be openly discussed to identify corrective actions.
6. Individuals are enthusiastic about producing high-quality outcomes.
I also disagree with the following:
1. Quality problems being concealed from customers and possibly managers.
2. Team members do not produce quality outputs without close supervision.
On the issue of quality, I believe the under listed are vital and applicable:
1. Quality should prioritize the customerโs needs.
2. Quality should be considered from the projectโs inception not just crucial at the execution phase. That’s one way to assure sustainability beyond the project implementation life cycle.
3. Quality issues should be openly discussed to identify corrective actions. It’s a team affair, open discussions ensures feedback while effecting corrections.
4. Quality problems should never be concealed from customers and possibly managers. They should be aware of any issues with quality.
5. Individuals are not usually enthusiastic about producing high-quality outcomes. A lot of times, the desire to meet deadlines (time), and cost might lead to no consideration for quality.
6. In some cases, team members might not produce quality outputs without close supervision. One reason the PM must ensure communication, monitoring and feedback are maintained
Ijeoma Egbu
COHORT 16
Team 3
Chiamaka Gloria David Team 3.
I agree totally with all the points about quality because it encapsulates the term quality in the real sense of a project.
Quality should prioritize the customerโs needs. ( I agree)
Quality is an internal focus. (I disagree )
Quality should be considered from the projectโs inception. ( I agree )
The execution phase of a project is crucial for achieving quality goals. (I agree)
Quality issues should be openly discussed to identify corrective actions. ( I agree)
Quality problems should be concealed from customers and possibly managers. (I disagree)
Individuals are enthusiastic about producing high-quality outcomes. ( I agree )
Team members do not produce quality outputs without close supervision. ( I disagree )
The role of quality cannot be overemphasized within a project. It’s should prioritize the customers needs and should be considered from inception of the project, execution and to the end. It should be discussed with the customers as some customers often want cheaper alternatives which might be detrimental to the project. Also careful supervision should be maintained within team members as some are want to cut corners
Quality should be focused on the customer’s need(I Agree).
Quality is focused internally (I Disagree).
Quality should be considered from beginning of the project (I Agree).
The execution phase of a project is the most critical to achieve quality targets(I Disagree).
Quality issues should be discussed openly to find corrective actions(I Agree).
Quality problems should be hidden from customers and possibly also managers(I Disagree).
People are keen on producing quality outputs(I Agree).
Team members do not produce quality outputs without close supervision(I Disagree).
Igwebueze Cynthia Nkechi
Cohort-16, Team -5
Quality should prioritize the customer needs. I think every costumer deserve the best, and the best can be obtained by using quality deliverables, quality shouldn’t be negotiable, every project manager should prioritize quality output. Thanks
Omopariola Emmanuel Seun
Cohorts 16
1) Quality should prioritize the customerโs needs.
I agree with the above, because no customer would want something that doesn’t meet their needs or serve them well.
Quality should prioritize the customerโs needs.
I agree to the above because in a complex or complicated project that requires constant feedbacks, it is imperative that quality should be prioritized for customers needs.
Quality is an internal focus. I agree, before starting a projects, there is always a goal and objectives to why the project is needed. So Quality of the project should be focused internally while prioritizing the customers’ needs.
Quality should be considered from the projectโs inception. I agree
The execution phase of a project is crucial for achieving quality goals. I agree, to this statement as well, If quality is fitness for purpose, then part of the goals should be the output of a qualified projects that meets the needs of the consumers. This will also help niche the market down.
Quality issues should be openly discussed to identify corrective actions.
I agree with this as well because communication is the key to the success to project management.
Quality problems should be concealed from customers and possibly managers.
Both customers and managers are important stakeholders in any project , hence its not advisable to hide quality problems since their feedbacks would contribute majorly to the success of the project.
Individuals are enthusiastic about producing high-quality outcomes.
Quality outcomes increases profits , productivity and removes any form of competition in the market. As consumers will instantly recognise and stick with quality than mediocrity.
Team members do not produce quality outputs without close supervision.
I disagree, if a project manager does his due diligence in assembling the right team who are highly skilled and experience, if motivations are in place and all are well respected, each intellectual being will strive to give its best with minimal supervision.
Quality as defined “fitness to use” has captured in simple terms the essences of undertaking a project which is either provision/production of a “service or product” Quality in projects assist to guarantee that customer’s expectations or stakeholders are been met. While some of below assertions represent quality as a concept in project management others do not capture the role of quality i.e.
1. Quality should be focused on the customerโs needs. (I AGREE)
Project essence its for the customer and hence quality should be focused on ensuring the customer’s needs are met and if possible expectations exceeded.
2. Quality is focused internally. ( I DISAGREE) , Also Quality has external attributes
3. Quality should be considered from the beginning of the project. (I AGREE)
Considering Quality from beginning of a project enables a measuring standard to be set which can be check by customer/stakeholders at every facet of the project . This will help minimize cost and wastage
4. The execution phase of a project is the most critical to achieve quality targets.
(I DISAGREE)
All phases from planning to executing are critical to achievement of quality targets
5. Quality issues should be discussed openly to find corrective actions. (I AGREE)
Its important that all quality issues are discussed openly among the project team and also the stakeholders to ensure collaboration and prevent possible conflict during the project lifespan which may cause problems
6. Quality problems should be hidden from customers and possibly also managers.
(I DISAGREE)
Both customers and mangers are critical stakeholders in any project , hence its not advisable to hide quality problems. Above, both the customers and managers may be able to assist in providing correct measures that may solve the quality problems.
7. People are keen on producing quality outputs. (i AGREE)
Quality outputs increases profits , productivity and promote brand recognition, hence a keen interest from people
9. Team members do not produce quality outputs without close supervision. (I AGREE)
The supervisor roles and ability to measure standards in line with quality plans ensure production of quality outputs by teams members at every phases of a project.
Here are my reflections on the statements about quality:
**Quality should be focused on the customerโs needs.**
I agree. Quality is about meeting or exceeding customer expectations and delivering value.
**Quality is focused internally.**
Partially agree. Internal focus is essential for consistent processes but must align with customer requirements.
Quality should be considered from the beginning of the project.**
Strongly agree. Early consideration of quality prevents issues and ensures desired standards.
The execution phase of a project is the most critical to achieve quality targets.**
Partially agree. Execution is crucial, but planning and design phases are equally important for quality.
Quality issues should be discussed openly to find corrective actions.**
Agree. Open discussion leads to collaborative problem-solving and continuous improvement.
Quality problems should be hidden from customers and possibly also managers.**
Disagree. Hiding issues erodes trust. Transparency and prompt action maintain integrity.
People are keen on producing quality outputs.**
Agree to some extent. Many strive for quality, but proper training, tools, and motivation are necessary.
Team members do not produce quality outputs without close supervision.**
Disagree. Empowering team members and fostering accountability often leads to higher quality, without micromanagement.
In summary, quality should be integrated into every project stage, focused on customer needs, and supported by open communication and a positive work environment.
Quality should be focused on the customerโs needs. Quality is completely about standard and specifications as needed by the customer.
my name is olorunda yetunde, TEAM 8 Member, i do agree with these statements below for a best project outcome.
*Quality should be focused on the customerโs needs.
*Quality is focused internally.
*Quality should be considered from the beginning of the project.
*The execution phase of a project is the most critical to achieve quality targets.
*Quality issues should be discussed openly to find corrective actions.
But i totally disagree with these:
*Quality problems should be hidden from customers.
*and possibly also managers.
Nnadi Stella Chidinma
Team 7
I do agree that
Quality should be prioritize in customerโs needs.
Quality is an internal focus.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
Individuals are enthusiastic about producing high-quality outcomes.
I do not agree with
Quality problems being concealed from customers and possibly managers.
I partially agree that
Team members do not produce quality outputs without close supervision.
I agree with the following statement about quality:
1. Quality should be focused on the customer’s needs. (Customer-centric approach)
2. Quality should be considered from the beginning of the project. (Proactive approach)
3. Quality issues should be discussed openly to find corrective actions. (Transparent and collaborative approach)
4. People are keen on producing quality outputs. (Empowering team members)
Quality is a crucial aspect of any project or product, and it’s essential to prioritize customer needs, consider quality from the outset, foster open communication, and empower team members to produce high-quality outputs
I do agree with these statements below:
Quality should prioritize the customerโs needs.
Quality is an internal focus.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
Quality should be focused on the customerโs needs.
โข This is essential for Project Success within the scope of Cost & Time. The customer is the reason why the project exists, so the quality should be what they need.
Quality is focused internally.
โข Quality is focused internally and externally on all stakeholders to fulfill the agreed performance criteria.
Quality should be considered from the beginning of the project.
โข To implement and successfully execute the project requirements, Quality should be considered from the beginning to help all stakeholders meet up with the requirements within their jurisdiction, and these considerations will help all stakeholders be held accountable to the Quality required from the onset.
The execution phase of a project is the most critical to achieve quality targets.
โข Execution is very critical but will not be achieved if quality planning isn’t ensured. ‘Poor preparation presents poor performances’. To avoid poor execution at the most critical moments of the project phase, it is appropriate to ensure Quality Planning.
Quality issues should be discussed openly to find corrective actions.
โข Yes, especially for projects that greatly impact all stakeholders involved, the quality challenges should be discussed to foster transparency, accountability and continuous improvement across all touch points.
Quality problems should be hidden from customers and possibly also managers.
โข Quality problems should be told to managers and customers with feasible quality roadmaps or plans to implement these plans for Project success.
People are keen on producing quality outputs.
Nobody what’s to keep churning out mediocre work. People desire to produce Quality Outcomes, they most times need the right environment, a connected team, and the right resources to get them to high quality delivery and maintenance of service delivery.
Team members do not produce quality outputs without close supervision.
โข That’s untrue, as most team members are independently motivated, innovative and detailed, but slightly overlooked in their best areas. In the right environment, and project management team, team members can produce and deliver high quality outputs with little to no supervision.
Hereโs my reflection on each statement about quality:
1. Quality should be focused on the customerโs needs.
โข Agree: Quality is ultimately determined by how well a product or service meets the needs and expectations of the customer. Customer satisfaction is a key indicator of quality, and understanding their requirements is essential to delivering value.
2. Quality is focused internally.
โข Partially Agree: While internal processes, standards, and efficiencies are crucial for maintaining quality, they should align with and support the overarching goal of meeting customer needs. Internal focus on quality ensures consistency, reduces errors, and improves performance, but it should not be the sole focus.
3. Quality should be considered from the beginning of the project.
โข Agree: Integrating quality considerations from the start helps prevent defects, reduces rework, and ensures that the project meets its quality objectives. This proactive approach leads to better planning, resource allocation, and execution.
4. The execution phase of a project is the most critical to achieve quality targets.
โข Partially Agree: The execution phase is critical because itโs when the actual work is done and products or services are created. However, planning, design, and continuous monitoring throughout the project lifecycle are also crucial for achieving quality targets. Quality must be maintained at every phase.
5. Quality issues should be discussed openly to find corrective actions.
โข Agree: Open discussion of quality issues fosters a culture of transparency and continuous improvement. It allows teams to identify root causes, learn from mistakes, and implement corrective actions effectively.
6. Quality problems should be hidden from customers and possibly also managers.
โข Disagree: Hiding quality problems can lead to larger issues, loss of trust, and damage to reputation. Transparency with both customers and managers is vital for addressing problems promptly and maintaining integrity.
7. People are keen on producing quality outputs.
โข Agree: Most people take pride in their work and strive to produce quality outputs. When provided with the right environment, resources, and support, they are motivated to maintain high standards.
8. Team members do not produce quality outputs without close supervision.
โข Disagree: While supervision can help guide and ensure standards are met, itโs not the only factor in producing quality outputs. Empowering team members, providing proper training, and fostering a culture of accountability and continuous improvement often lead to high-quality work without the need for constant supervision.
In summary, focusing on the customerโs needs, incorporating quality from the beginning, fostering open discussions about quality issues, and empowering team members are crucial elements in achieving and maintaining high quality. Transparency and a proactive approach to quality management are essential for long-term success.
I do agree that
1.Quality should prioritize the customerโs needs.
2.Quality is an internal focus.
3.Quality should be considered from the projectโs inception.
4.The execution phase of a project is crucial for achieving quality goals.
5.Quality issues should be openly discussed to identify corrective actions.
In as much as I agree with the definition, that “quality” is totality of the attributes of a good or service which meets the requirements of a buyer / customer. But I must say quality shouldn’t limited to only meeting buyer’s requirements. In fact it should open for discuss for further contribution and correct from the onset of a project
From the generic definition (Pass, 2006b) that define quality as
The totality of the attributes of a good or service which meet the requirements of buyersโ or customersโ quality, I agree quality should be focused on customer’s needs and that it be considered from the onset. Also quality issues should be discussed openly to find corrective actions and the execution phase of a project is the most critical to achieve quality targets.
I disagree with the fact that quality problems should be hidden from customers and possibly also managers. The expectation even is that ,the project manager and the stakeholders should have it at their mind that quality should not be compromised ,however within the available budget ,
I do agree that quality should be focused on customers needs, and it should be considered from the beginning of the project.
I also agree that the execution stage is the most critical to achieving quality targets. I also agree that quality issues should be discussed openly to find corrective actions.
I don’t agree that quality problems should be hidden from customers or possibly managers because their input is vital to the achievement of desired result.
People are not keen on producing quality outputs, they must be closely supervised to avoid any pitfalls.
๐Quality should prioritize the customerโs needs: The customer is the one for whom the work is being done and so their preferences should be considered at all times.
๐Quality is an internal focus: Not completely. Quality involves all stakeholders, i.e the team, the client, the end user etc. Quality involves fitness for purpose, meaning that a product may be qualitative for the internal team and yet not meet its purpose. So quality is double edged not just internally focused.
๐Quality should be considered from the projectโs inception: Yes, failure to do so will leave the project team with unclear expectations.
๐The execution phase of a project is crucial for achieving quality goals: Every phase is crucial to achieving quality goals. However, in the execution phase, the goals come to life.
๐Quality issues should be openly discussed to identify corrective actions: All parties should be carried along in order to clarify goals and expectations.
๐Quality problems should be concealed from customers and possibly managers: No issues in the course of a project should be concealed. All stakeholders must be in the know in the case of eventualities.
๐Individuals are enthusiastic about producing high-quality outcomes: Generally, people want quality things.
๐Team members do not produce quality outputs without close supervision: This can be true of some teams. However, people generally do better when they’re not being micromanaged.
Quality should be focused on the customerโs needs (Agreed and at all times)
Quality is focused internally (Agreed and at all times)
Quality should be considered from the beginning of the project (Agreed and it is very important)
The execution phase of a project is the most critical to achieve quality targets( Agreed)
Quality issues should be discussed openly to find corrective actions (Agreed as this breeds transparency)
Quality problems should be hidden from customers and possibly also managers (Disagreed as this can mar the project’s objectives)
People are keen on producing quality outputs (Agreed as this helps build their brands)
Team members do not produce quality outputs without close supervision (Disagreed as this can make them lose confidence in their selves and the manager)
Quality should be focused on the customerโs needs.(Agree
Quality is focused internal.(Agree
Quality should be considered from the beginning of the project.(Agree
The execution phase of a project is the most critical to achieve quality targets.(Agree
Quality issues should be discussed openly to find corrective actions.(Agree
Quality problems should be hidden from customers and possibly also managers(disagree
People are keen on producing quality outputs.(Agree
Team members do not produce quality outputs without close supervision.(Disagree
I resonate more with the definition of quality as fitness for use. However, there could be cases where the output of a project is fit for use but not according to the customer’s requirement. E.g. a fashion designer could make a beautiful dress, that fits the customer’s body but not his/ her chosen style.
Referencing this example, I would say that as much quality means a long-lasting fitness for use, it should also include prioritizing the customerโs needs. Hence, quality should be planned, focused internally, and considered from the projectโs inception.
Mary Ayo
Quality is a distinctive attribute of a product or service that meets the requirement of a customer. I believe that;
* Quality should be focused on customer needs
*Quality is focused internally.
* Quality should be considered from the beginning of a project.
*Quality problems should be discussed openly to find corrective actions.
Disagree:
Team members do not produce quality outputs without close supervision.
*Quality problems should be hidden from customers and also possibly managers.
These are my thoughts in the discussion:
Quality is a doublefaced concept that has been defined in various ways, like it is said in the class but ultimately, it revolves around meeting our customer needs and requirements. I agree with the following statements:
Customer -centric approach- Quality should be focused on the customer’s needs.
Proactive Approach- Quality should be considered from the beginning of the project.
Transparent and collaborative- Quality issues should be discussed openly to find corrective actions.
I disagree with the following statements:
– Quality is focused internally. (Quality should be customer-focused, it shouldn’t be internal only).
– The execution phase of a project is the most critical to achieve quality targets. And also quality should be considered throughout the project lifecycle.
– Quality problems should be hidden from customers and possibly also managers.
– Team members do not produce quality outputs without close supervision, that’s why they need to be empowered and be trusted to do that which has been committed into their hands.
I believe that quality is about meeting customer requirements and exceeding their expectations. It’s essential to consider quality from the outset of a project and maintain a customer-centric approach. Open communication and collaboration are vital for addressing quality issues and finding corrective actions. Team members should be empowered and trusted to produce quality outputs, and supervision should be supportive rather than restrictive.
I believe Quality should prioritize the customerโs needs. When the quality of a project is met, it fosters trust and relationship
Quality is the suitability for the intended purpose and the degree to which the output of a process or the process itself conforms to the requirements.
Quality in other words is the overall characteristics of a product or service that fulfill the requirements of customers in terms of quality.
When it comes to project management, ensuring desired quality is the goal. The project delivery should ensure quality management. Quality doesnโt always mean perfection and high quality services, but maintaining consistency in quality across projects. The quality to be maintained in a project is decided by the stakeholders, owners and clients of the project. Quality standards are also defined based on organizational values and standards. A quality management process is introduced in a project towards quality planning, quality assurance and quality control
Consider the following statements about quality. Which ones do you agree with?
Quality should be focused on the customerโs needs. [Agree]
Quality is focused internally. [Agree]
Quality should be considered from the beginning of the project. [Agree]
The execution phase of a project is the most critical to achieve quality targets. [Agree]
Quality issues should be discussed openly to find corrective actions. [Agree]
Quality problems should be hidden from customers and possibly also managers. [Disagree]
People are keen on producing quality outputs. [Agree]
Team members do not produce quality outputs without close supervision. [Disagree]
Now reflect on the following statements about quality. Which ones do you agree with?
Quality should be focused on the customerโs needs. [Agree]
Quality is focused internally. [Agree]
Quality should be considered from the beginning of the project. [Agree]
The execution phase of a project is the most critical to achieve quality targets. [Agree]
Quality issues should be discussed openly to find corrective actions. [Agree]
Quality problems should be hidden from customers and possibly also managers. [Disagree]
People are keen on producing quality outputs. [Agree]
Team members do not produce quality outputs without close supervision. [Disagree]
-Quality should prioritize the customerโs needs. (Agree)
-Quality is an internal focus. (Agree)
-Quality should be considered from the projectโs inception. (Agree)
-The execution phase of a project is crucial for achieving quality goals.(Agree)
-Quality issues should be openly discussed to identify corrective actions. (Agree)
-Quality problems should be concealed from customers and possibly managers. (Disagree)
Individuals are enthusiastic about producing high-quality outcomes. (Agree)
-Team members do not produce quality outputs without close supervision. (Disagree)
Quality should be considered from the beginning of a project
As the term suggests is all about managing quality in services. When it comes to project management, ensuring desired quality is the goal. The project delivery should ensure quality management. Here, quality doesnโt always mean perfection and high quality services, but maintaining consistency in quality across projects. The quality to be maintained in a project is decided by the stakeholders, owners and clients of the project. Quality standards are also defined based on organizational values and standards. A quality management process is introduced in a project towards quality planning, quality assurance and quality control as the term suggests is all about managing quality in services. When it comes to project management, ensuring desired quality is the goal. The project delivery should ensure quality management. Here, quality doesnโt always mean perfection and high quality services, but maintaining consistency in quality across projects. The quality to be maintained in a project is decided by the stakeholders, owners and clients of the project. Quality standards are also defined based on organizational values and standards. A quality management process is introduced in a project towards quality planning, quality assurance and quality control.
Quality is the totality Of the attributes of goods and services that meet the requirements of buyers and sellers;
1. Quality should prioritize the customerโs needs.(Agree)
2. Quality is an internal focus.(Agree)
3. Quality should be considered from the projectโs inception.(Agree)
4. The execution phase of a project is crucial for achieving quality goals.(Agree)
5. Quality issues should be openly discussed to identify corrective actions.(Agree)
6. Quality problems should be concealed from customers and possibly managers. (Disagree)
7. Individuals are enthusiastic about producing high-quality outcomes. (Agree)
8. Team members do not produce quality outputs without close supervision. (Disagree).
Reply
Agree or disagree with the following
1. Quality should prioritize the customerโs needs.(Agree)
2. Quality is an internal focus.(Agree)
3. Quality should be considered from the projectโs inception.(Agree)
4. The execution phase of a project is crucial for achieving quality goals.(Agree)
5. Quality issues should be openly discussed to identify corrective actions.(Agree)
6.Quality problems should be concealed from customers and possibly managers.(Disagree)
7. Individuals are enthusiastic about producing high-quality outcomes.(Agree)
8. Team members do not produce quality outputs without close supervision.(Disagree).
Quality and excellence go hand in hand.
Everyone must be responsible to a large extent on deciding what standard are acceptable parameters for quality control.
so yes, i agree that from the unset of a project the quality of the product must be in view.
weather or not individual team members can produce quality outcomes depends on the individuals percept to quality and excellence.
I agree with this,
Quality should be focused on the customerโs needs.
Quality should be considered from the beginning of the project.
The execution phase of a project is the most critical to achieve quality targets.
Quality issues should be discussed openly to find corrective actions.
People are keen on producing quality outputs.
I think Quality should be internally focused as well as focused on the customerโs needs. An organization that has an internal Quality Standard is well prepared to meet customers needs as it’s priority is ensuring that it does the right thing the first time.
This means that it prioritizes Quality from the conceptualization stage of the project, the planning, resource allocation stage, scheduling, implementation and the execution phase which is the most critical phase of the project where the Quality target and client specification must be achieved to meet customers demands.
There needs to be open discussions with all stakeholders regarding Quality Outputs so that all parties are in sync with decisions made regarding Quality. Quality issues that arise should also be discussed with all stakeholders concerned so that appropriate decisions can be taken by parties concerned.
I think given the right tools for the right environment, the right methods, processes and collaborations, team members are poised to produced Quality Outputs.
Quality is the totality of the attributes of a good or service which meets the requirements of buyers or customer’s quality.
Agree or disagree with the following
1. Quality should prioritize the customerโs needs.(Agree)
2. Quality is an internal focus.(Agree)
3. Quality should be considered from the projectโs inception.(Agree)
4. The execution phase of a project is crucial for achieving quality goals.(Agree)
5. Quality issues should be openly discussed to identify corrective actions.(Agree)
6.Quality problems should be concealed from customers and possibly managers.(Disagree)
7. Individuals are enthusiastic about producing high-quality outcomes.(Agree)
8. Team members do not produce quality outputs without close supervision.(Disagree).
Quality is the totality Of the attributes of goods and services which meet the requirements of buyers and sellers;
Which one do I agree with:
1. Quality should prioritize the customerโs needs (agree)
2.Quality is an internal focus. (agree).
3.Quality should be considered from the projectโs inception. (agree)
4. The execution phase of a project is crucial for achieving quality goals. (agree)
5. Quality issues should be openly discussed to identify corrective actions.(agree)
6. Quality problems should be concealed from customers and possibly managers.(disagree)
7.Individuals are enthusiastic about producing high-quality outcomes.(agree)
8. Team members do not produce quality outputs without close supervision.(disagree)
Quality encompasses all the characteristics of a product or service that fulfill the expectations of buyers or customers.
Quality refers to suitability for use.
Quality considerations should be integrated from the project’s inception.
The execution phase of a project is pivotal for meeting quality objectives.
Quality concerns should be openly addressed to identify corrective measures.
Team members require close supervision to ensure the production of high-quality outputs.
Discussion on Statements about Quality:
Quality is a multi-faceted concept that involves both internal processes and external customer satisfaction. It should be embedded from the start of any project and maintained through open communication and a supportive culture. Transparency and a focus on continuous improvement are essential for achieving and sustaining high-quality outcomes. Additionally, while supervision is important, fostering an environment where individuals are intrinsically motivated to produce quality work is equally crucial.
1. Quality should prioritize the customerโs needs.
Agree: Prioritizing customer needs is fundamental to ensuring that the product or service meets or exceeds expectations. This aligns with the definitions of quality as fulfilling customer requirements and being fit for use.
2. Quality is an internal focus.
Partially Agree: While quality indeed has an internal aspect, such as adhering to processes and standards within the organization, it should also be externally focused. The ultimate goal is to meet the needs of the customers and stakeholders.
3. Quality should be considered from the projectโs inception.
Agree: Integrating quality from the beginning of a project ensures that it is built into the process and the product, rather than being an afterthought. This proactive approach helps in preventing defects and ensuring higher standards throughout the project lifecycle.
4. The execution phase of a project is crucial for achieving quality goals.
Agree: The execution phase is where plans are put into action, and maintaining quality during this phase is essential to ensure that the final product meets the specified requirements and standards.
5. Quality issues should be openly discussed to identify corrective actions.
Agree: Openly discussing quality issues fosters a culture of continuous improvement and transparency. It allows for the identification and resolution of problems promptly, preventing them from escalating and affecting the end product.
6. Quality problems should be concealed from customers and possibly managers.
Disagree: Concealing quality problems can lead to a loss of trust and can result in more significant issues later. Transparency is vital for maintaining credibility and for implementing effective corrective measures.
7. Individuals are enthusiastic about producing high-quality outcomes.
Partially Agree: While many individuals are indeed motivated to produce high-quality work, this enthusiasm can vary. Organizational culture, leadership, and recognition play significant roles in fostering and sustaining this enthusiasm.
8.Team members do not produce quality outputs without close supervision.
Disagree: Effective team members can produce quality outputs without close supervision if they are well-trained, motivated, and understand the importance of quality. Micromanagement can sometimes be counterproductive, leading to decreased morale and creativity.
Statements about quality (Agree/Disagree)
1. Quality should prioritize the customerโs needs. (Agree)
2. Quality is an internal focus. (disagree)
3. Quality should be considered from the projectโs inception. (Agree)
4. The execution phase of a project is crucial for achieving quality goals. (agree)
5. Quality issues should be openly discussed to identify corrective actions. (agree)
6. Quality problems should be concealed from customers and possibly managers. (disagree)
7. Individuals are enthusiastic about producing high-quality outcomes. (agree)
Team members do not produce quality outputs without close supervision. (disagree)
The following as outline are aspeรงts of quality i personally agree and disagree on.
1. Quality should prioritize the customerโs needs.Agreed as the customer or client is the targeted factor in this consideration.
2.Quality is an internal focus. Agreed as the team should prioritise quality for best feedback.
3.Quality should be considered from the projectโs inception. Agreed as without this consideration the end product may be undesirable.
4.The execution phase of a project is crucial for achieving quality goals. Agreed as this is where the result of the project will be determined.
5.Quality issues should be openly discussed to identify corrective actions. Agreed as the contribution of each team member will help set clearer goals.
Which ones do you agree with?
1. Quality should prioritize the customerโs needs. (Agree)
2. Quality is an internal focus. (Agree)
3. Quality should be considered from the projectโs inception. (Agree)
4. The execution phase of a project is crucial for achieving quality goals. (Agree)
5. Quality issues should be openly discussed to identify corrective actions. (Agree)
6.Quality problems should be concealed from customers and possibly managers. (Disagree)
7. Individuals are enthusiastic about producing high-quality outcomes. (Agree)
8. Team members do not produce quality outputs without close supervision. (Disagree)
I agree with the following statements:
1.Quality should be focused on the customer’s need.
2. Quality is focused internally.
3. Quality should be considered from the beginning of the project.
4. The execution phase of a project is the most critical to achieve quality targets.
5. Quality issues should be discussed openly to find corrective actions.
6. Team members do not produce quality outputs without close supervision.
Here are my thoughts on the statements about quality:
1. Quality should be focused on the customerโs needs.
-Agree: Quality should always align with the needs and expectations of the customer. Because customer requirements are essential for delivering a product or service that meets their satisfaction.
2. Quality is focused internally.
-Disagree: While internal processes and standards contribute to quality, the goal is to satisfy external stakeholders (such as customers). Quality should not be limited to internal perspectives but external impact should be considered.
3. Quality should be considered from the beginning of the project.
– Agree: Quality planning and consideration should start at the early stage of the project lifecycle. Waiting until later stages can lead to costly rework or compromised quality.
4. The execution phase of a project is the most critical to achieve quality targets.
– Partially Agree: While execution is crucial, quality is influenced by all project phases (planning, design, execution, monitoring, and closure). Neglecting quality in any phase can have adverse effects.
5. Quality issues should be discussed openly to find corrective actions.
– Agree: Open communication about quality issues allows for timely identification and corrective actions. Transparency promotes continuous improvement.
6. Quality problems should be hidden from customers and possibly also managers.
– Strongly Disagree: Hiding quality problems is unethical and can harm trust. Transparency is essential for addressing issues and maintaining credibility.
7. People are keen on producing quality outputs.
– Agree: Most individuals take pride in their work and strive for quality. However, organizational culture and processes play a significant role.
8. Team members do not produce quality outputs without close supervision.
– Disagree: While supervision is essential, empowering team members and fostering a quality-focused culture can lead to self-motivated quality production.
It is important to note that customer-centric quality, early consideration, open communication, and a positive work environment contribute to successful quality outcomes.
The overall characteristics of a product or service that fulfill both business and user requirements can be described as quality or simply put ‘fit for purpose or intended use’.
Agree or disagree on the following;
Quality should be focused on the customerโs needs -Agree
Quality is focused internally – Disagree
Quality should be considered from the beginning of the project – Agree
The execution phase of a project is the most critical to achieve quality targets – Agree.
Quality issues should be discussed openly to find corrective actions – Agree
Quality problems should be hidden from customers and possibly also managers – Disagree
People are keen on producing quality outputs – Disagree
Team members do not produce quality outputs without close supervision – Agree
Quality is integral to every phase of the project lifecycle. It ensures that the project meets its objectives, satisfies stakeholders, and delivers value. By giving attention to quality in the project processes and culture, organizations succeed in achieving quality goal, build strong reputations, and drive continuous improvement
The overall characteristics of a product or service that fulfill both business and user requirements can be described as quality or simply put ‘fit for purpose or intended use’.
Agree or disagree on the following;
Quality should be focused on the customerโs needs -Agree
Quality is focused internally – Disagree
Quality should be considered from the beginning of the project Agree
The execution phase of a project is the most critical to achieve quality targets – Disagree.
Quality issues should be discussed openly to find corrective actions – Agree
Quality problems should be hidden from customers and possibly also managers – Disagree
People are keen on producing quality outputs – Disagree
Team members do not produce quality outputs without close supervision – Agree
Quality is integral to every phase of the project lifecycle. It ensures that the project meets its objectives, satisfies stakeholders, and delivers value. By embedding quality into the project processes and culture, organizations can achieve sustainable success, build strong reputations, and drive continuous improvement
Quality is a fitness of use. Definitely, the end users should be considered. So I agree to the fact that the customer’s needs should be prioritized in determining quality.
Also, it should be considered from the inception of the project. I believe this is as a function of the core values of the organization. I believe quality should be part of an organization’s core values.
For team members not giving quality output because they are not under a close supervision, I feel if there is a structure on ground , the team members can work without supervision. On the other hand, it is the duty of the supervisors to check if their teams are really going by the laid down structure
Quality means using the organization’s objectives and value system achieve the requirements of a client. I believe quality should considered right from team formation to project planning then to execution.
The Ethics and norms that a particular organization has will determine the team output.
Quality should prioritize the customerโs needs – Yes, a project manager is focused on delivering quality value and not just any value to the customer.
Quality is an internal focus – Internal focus to the team working on the project.
Quality should be considered from the projectโs inception – yes, it’s important the team is motivated to delivering quality value
The execution phase of a project is crucial for achieving quality goals. – Yes, I agree
Quality issues should be openly discussed to identify corrective actions. – Yes, amongst the team.
Quality problems should be concealed from customers and possibly managers. – Yes, if it can’t be managed but if not No
Individuals are enthusiastic about producing high-quality outcomes. – Yes, providing you have been able to motivate your team or have a self driven team.
Team members do not produce quality outputs without close supervision.-It depends on the kind of the team. Not all teams are same.
I agree that quality should be considered from the Inception of the project, that way team members become more inclined towards making sure that the project outcome is fit for use.
When we talk about quality. Quality should be discussed upon execution of the project so resources will be made available for the level of quality the projects needs. Based on No 3&4. The level of quality should be discussed upon inception of the project.
I agree with the following statements about quality:
Quality should be focused on the customerโs needs. This is the ultimate aim – to provide something that meets the expectations and solves the problems of the customer.
Quality should be considered from the beginning of the project. By planning for quality from the outset, you can avoid rework and ensure you’re on the right track from the start.
Quality issues should be discussed openly to find corrective actions. Transparency is key. Identifying and addressing problems early helps to improve processes and prevent future issues.
People are keen on producing quality outputs. People generally want to do a good job. Providing the right tools, training, and environment can help them achieve their best work.
I disagree with these statements:
Quality is focused internally. While internal processes are important, true quality is defined by how well it meets the customer’s needs.
The execution phase of a project is the most critical to achieve quality targets. While execution is important, setting clear expectations and having good quality planning throughout all phases is essential.
Quality problems should be hidden from customers and possibly also managers. This can lead to bigger problems down the line. It’s better to be upfront about issues and work together to find solutions.
Team members do not produce quality outputs without close supervision. This can be a demotivator. Trusting and empowering team members can lead to better results.
Quality is a multidimensional concept encompassing the degree of excellence or superiority inherent in a product, service, process, or experience. It reflects the fulfillment of requirements, specifications, and expectations while considering attributes such as reliability, durability, functionality, efficiency, safety, usability, and satisfaction. Quality involves meeting or exceeding established standards and consistently delivering outcomes that meet or surpass customer needs and preferences. Additionally, it entails a commitment to continuous improvement, striving for perfection, and adapting to evolving demands and circumstances.
Accordingly to how Joseph juran defines quality as the fitness of use and APM Defines quality as the fitness for purpose and degree of conformance.
So for me I agree with all the points given out but for the no 6 which says quality problem should be hidden from customers and possible also the managers,I agree with hidden it from the customers but not with the managers cause I think problems are to be treated together with the managers.
I agree with all the quality statement mentioned above but i believe that no 6 should be talked about and probably worked upon.
This is my take on the issue in discussion, as important as all the points from 1-8 may seem but I will like to agree more on the 3&5th points that quality should be considered from the inception and quality issue should be discussed and correct. I will conclude by saying that points 4&8 the execution phase and team members not being followed up with close supervision is were we miss out on quality due pressure of meeting dead line on project.
I secund to all the statements above, but I would like to buttress more on team member attitude towards quality when they are not supervised. sometimes team members focus on just getting the job done without considering rhe quality of the job and if not well supervised by the project manager to make corrections, it could end up turning out to sending another person or team to sort it out after the project has been delivered.
According to the generic definition of quality, “quality is the totality of the attributes of a good or service which meet the requirements of buyer’s and customer’s quality. However, for the fact that it’s met the requirements of buyer’s and customer’s it’s not enough reason to discuss openly on how to get quality with your customers. On this note I will agree to the fact that;
1. Quality is an internal focus: in a business world, quality of whatever products or goods you are producing must be of good quality to get a great feedback on your product but it is not a enough reason to openly discuss the quality of your products to your customers from the beginning, it’s an internal thing. It’s the team that would decide how the goods will fit it and how it will serve the good of every consumer. No one wants to waste resources and energy in producing what doesn’t have quality, so first of all team would have to decide the quality of whatever they are coming out with before they put their resources and energy.
2. Quality should be considered from the beginning of the project; most time we think quantity makes a product better but quality actually does. If quality is not considered from the beginning of the project, the project is more or less not useful. Project must be able to serve the purpose of why it’s been done and the quality must be met.
i agree with this
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals
Quality issues should be openly discussed to identify corrective actions.
Quality should be considered from the beginning of the project
The statements on quality that I agree with include:
`1. Quality should be considered from the inception of the project
2. Quality issues should be openly discussed to identify corrective actions.
3. Quality is an internal focus
Quality should be considered from the inception of the project but it must also run through all the deliverables of the project. A project can be delivered on time and within budget but if it does not match the quality, it has failed
Umeanolue Lilian
Team 6
I agree with this statements:
1. Quality should be focused on the customerโs needs.
2. Quality should be considered from the beginning of the project.
3. The execution phase of a project is the most critical to achieving quality targets.
4. Quality issues should be discussed openly to find corrective actions.
5. People are keen on producing quality output.
I agreed with the point listed, except, point 6 & 8. Quality of products should be the priority the team/organisation. I don’t believe in concealing the problem but be taken care of ASAP. Whatever we have concealed will somehow be exposed either now or later.
Point 8,
When quality product becomes the goal of each team members, with time our deliverables needs no supervision.
Quality should always be focused on the customer’s needs, as they are the ultimate beneficiaries of the product or service. It should also be considered from the beginning of the project to ensure that requirements are understood and met throughout the process. The execution phase is indeed critical for achieving quality targets, but it’s equally important to address quality issues openly and find corrective actions promptly. Hiding quality problems, whether from customers or managers, is not conducive to long-term success. People generally strive to produce quality outputs, but effective supervision and support can further enhance their ability to deliver consistently high-quality work.
I agree with all the above
They all work together for quality to be achieved.
I agree with the following:
Quality is an internal focus.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Individuals are enthusiastic about producing high-quality outcomes.
Quality issues should be openly discussed to identify corrective actions.
quality should be focused on the customer’s need
quality is focused internally
quality should be considered from the beginning of the project
quality should be discussed openly to find corrective actions
All this work together, none is separate from the other.
These are my thoughts on quality.
Quality is inclusive of the customer’s need; it should be considered from the project’s inception otherwise it’s easy to miss the mark at delivery. It must be openly discussed; team members would not provide quality without supervision. Setting clear standards and communicating to team members expectations on quality should be from inception of the team. Quality issues should never be kept away from stakeholders.
Quality should be considered from the inception of the project but it must also run through all the deliverables of the project. A project can be delivered on time and within budget but if it does not match the quality, it has failed.
Quality should be focused on the customerโs needs.
Quality is focused internally.
Quality should be considered from the beginning of the project.
The execution phase of a project is the most critical to achieve quality targets.
Quality issues should be discussed openly to find corrective actions.
Team members do not produce quality outputs without close supervision.
I Strongly agree with the above
For me, I agree with below statements:
โข Quality should be focused on the customerโs needs.
โข Quality should be considered from the beginning of the project
โข The execution phase of a project is the most critical to achieve quality targets.
โข People are keen on producing quality outputs.
Basically, I disagree with quality problems being concealed from the stakeholders and customers; as they play a major role in defining the quality of a good or service, more like how project success is rated by stakeholders, so without knowing their own definition of project success, youโll definitely be at a loss.
I agree with the following statements:
1. Quality should be focused on the customerโs needs.
2. Quality should be considered from the beginning of the project.
3. Quality problems should be hidden from customers and possibly also managers.
And I strongly disagree with;
โThe execution phase of a project is the most critical to achieve quality targets.โ Because, Quality isnโt just about getting things right during the main part of a project. Itโs important to think about quality from the very start to the end.
Cohort 15 team 10.
As for me I agree with these;
Quality issues should be discussed openly to find corrective actions
Quality should be considered from the projectโs inception.
I agree with tis statements:
1. Quality should be focused on the customerโs needs.
2. Quality should be considered from the beginning of the project.
3. The execution phase of a project is the most critical to achieving quality targets.
4. Quality issues should be discussed openly to find corrective actions.
5. People are keen on producing quality output.
I will pick this “Quality should be considered from the beginning of the project”
Most clients don’t even know what they want. It is the responsibility of the PM to rehearse with his team to give a clearer picture of what the client demands and a PM who understands his/her job and ability to communicate effectively, will gain the heart of the client reason been that, he desires the best of the project and a more deeper beauty of the client’s needs will be revealed.
For me I agree that quality should be focus on the customer need
2 quality should be considered from the project interception
3 quality should not be hidden for the customer and possibly the manger
4 quality should be discussed openly to find a solution to the problem
Meeting Requirements: Quality means delivering a product or service that meets the specified requirements and satisfies the needs of the stakeholders. This involves clearly defining requirements at the outset of the project and ensuring that the final deliverables align with these requirements.
Fitness for Purpose: The product or service should be fit for its intended purpose. It should perform as expected and provide value to the stakeholders. This requires understanding the needs of the end-users and designing the product or service accordingly.
Conformance to Standards: Quality often involves adhering to industry standards, regulations, and best practices. Compliance with standards ensures that the product or service meets certain quality benchmarks and is safe, reliable, and interoperable.
Continuous Improvement: Quality management is an ongoing process that involves continuous monitoring, evaluation, and improvement of project processes and deliverables. It requires identifying areas for improvement and implementing corrective and preventive actions to enhance quality throughout the project lifecycle.
Customer Satisfaction: Ultimately, quality is about satisfying the needs and expectations of the customers or stakeholders. This involves engaging stakeholders throughout the project, managing their expectations, and delivering outcomes that meet or exceed their expectations.
Cost-Effectiveness: Quality management also involves balancing the cost of achieving quality with the benefits derived from it. It requires optimizing resources to deliver high-quality outcomes within the constraints of time and budget.
For me, I agree with;
1. Quality should be focused on the customer’s needs.
2. Quality should be considered from the beginning of the project.
3. Quality problems should be hidden from customers and possibly also managers.
4. People are keen on producing quality outputs.
And I strongly disagree with;
โThe execution phase of a project is the most critical to achieve quality targets.โ Because, Quality isn’t just about getting things right during the main part of a project. It’s important to think about quality from the very start to the end. Every step of the way, from planning to checking and fixing mistakes, is a chance to make sure the final product is really good. So, while getting things done well in the main part of the project is super important, it’s equally important to think about quality all the time.
And โQuality should be focused internallyโ; Quality should be about meeting what customers want and expect. Internal processes are important for achieving this, but they should always aim to provide value to customers. So, while internal quality matters, it should ultimately be about making customers happy.
– Quality should be focused on the customerโs needs.
– Quality should be considered from the beginning of the project.
– The execution phase of a project is the most critical to achieve quality targets.
– Quality issues should be discussed openly to find corrective actions.
– Quality problems should not be hidden from customers and also managers.
I agree with these statements:
1. Quality should be focused on the customers needs.
2. Quality is focused internally.
3. Quality should be considered from the beginning of the project.
4. The execution phase of a project is the most critical to achieve quality targets.
5. Quality issues should be discussed openly to find corrective actions.
6. Team members don’t produce quality outputs without close supervision.
Quality is what the Organization should put in their priority list in planning a project.
it shows the character of the Team in the organization.
Quality should be focused on the customerโs needs.
I absolutely agree. Quality, in essence, is meeting or exceeding customer expectations. If a product or service doesnโt align with what the customer values, it wonโt be seen as high quality.
Quality is focused internally.
I partially disagree. While internal processes and standards contribute to quality, the ultimate measure of quality is how well it satisfies external stakeholders, especially customers.
Quality should be considered from the beginning of the project.
I completely agree. Building quality into the project from the start ensures that it’s not just a last-minute addition but an integral part of the project’s DNA.
The execution phase of a project is the most critical to achieve quality targets.
I partially agree. Execution is crucial, but quality planning, assurance, and control throughout the project lifecycle are equally important.
Quality issues should be discussed openly to find corrective actions.
I completely agree. Open discussion helps identify issues early, leading to timely corrective actions and continuous improvement.
Quality problems should be hidden from customers and possibly also managers.
I strongly disagree. Transparency about quality issues is essential for trust
Osuji Mirian
May 10,2024 @4:43 pm
I agree with the statement below about quality:
*Quality is an internal focus
*Quality should be considered from the project inception
*Quality should prioritize the customer’s needs
*Team member do not produce quality outcome without close supervision
*The execution phase is crucial for achieving quality projects
Quality as fitness for use and purpose. I believe quality should be part of project plan and should be given attention throughout the phase of the execution of the project. This will ensure customers’ satisfaction
Quality simply defined is: โfitness for useโ as defined by Joseph Juran.
I agree with the notion that quality should be considered from the inception of the project, this is because quality is essential to the delivery of the project and the lack of consideration of it from inception can affect the entire project. I believe the concern of every organization is the quality that it sells and this is what gives relevance to the organization and there is need to make sure that the quality is prioritized at every point in time to give customers reasons to stick with the organization
I opine that if quality is not considered from the inception of a project it’s most unlikely to deliver anything of real value. It should be very clear in the minds of the individual members of the team what a product of high quality means and how to make it a reality.
There should be regular discussions and checks out in place to ensure that at each stage of the project quality delivery is maintained. This may require close supervision and timely feedback from the clients to ensure all are on track to deliver high quality products.
If quality is compromised sometimes the whole project becomes a waste of time and resources.
The definition of Joseph Juran; best defines quality for me.
On the other hand, quality shouldn’t just be focused on customer’s needs, because it is a thing of general need for everyone.
Everyone needs quality products, be it a customer or an ordinary person, we all need good projects.
Again, quality should be considered from the beginning of the project, because the beginning justifies the end of the project.
Is always good to start something in a good way, to avoid patching things along the process which will make the project not come out the perfect way it should most of the time, or be the reason to start afresh, thereby wasting materials, and the cost of budgets.
Lastly, there’s no way quality problems can be hidden, because, people run projects and businesses in day-to-day life activities.
So quality is something everyone is aware of, and they also need it.
I agree with this statement;
1) Quality should prioritize the customerโs needs.
2)Quality is an internal focus.
3) Quality should be considered from the projectโs inception.
4)The execution phase of a project is crucial for achieving quality goals.
5)Quality issues should be openly discussed to identify corrective actions.
6) Individuals are enthusiastic about producing high-quality outcomes.
7)Team members do not produce quality outputs without close supervision.
One should prioritize customers need by
considering quality from the inception of a project.
Quality issues should be made known so as to identify corrective actions if need be.
Team members may not produce quality outputs if there’s no close supervision.
I agree with these statements;
1. Quality should be focused on customers’ needs. In every business, before making a decision on the kind of business or project you want to carry out, it’s important you find out the best quality that will best satisfy the needs of your customers and also one that is affordable.
2. Quality should be considered from the beginning of the project. Of course, no business will want to create a bad name for themselves due to creation of low quality goods or rendering of poor services.
3. Quality issues should be discussed openly to find corrective actions. It’s very important to discuss issues, not just issues of quality, faced while carry out a project. Ideas that can solve the issues at hand, can come out from anywhere or anybody. Like the popular saying, ‘a problem shared is a problem half solved’.
4. Team members do not produce quality outputs without close supervision. I don’t totally agree with this statement though, but to an extent. According to Mc Gregory’s theory, he made metion of two types of employees, employees under theory x and employees under theory y. The above statement will go well with employees under theory x, who can’t carry out a task on their own without proper sepervision and threat or punishment. While in the case of employess under theory y, the above statement won’t fit in, because they are ready to and can carry out any task or project at hand, with or without any kind of supervision.
Quality is focused internally
The execution phase of a project is the critical to achieve Quality targets
Quality issues should be discussed openly to find corrective actions
Quality should be considered from the beginning of the project
Quality should be focused on the customerโs needs.
Quality should be considered from the beginning of the project.
The execution phase of a project is the most critical to achieve quality targets.
Quality issues should be discussed openly to find corrective actions.
Team members do not produce quality outputs without close supervision.
Administrative assistant, I don’t have personal opinions or beliefs. However, I can provide a general perspective on these statements.
1. Quality should be focused on the customerโs needs: This statement is generally agreed upon. Quality should align with the expectations and needs of the customers to ensure a satisfactory experience.
2. Quality is focused internally: This statement is not widely agreed upon. While internal processes and standards contribute to quality, the ultimate focus should be on meeting customer needs and delivering value.
3. Quality should be considered from the beginning of the project: This statement is widely agreed upon. Quality considerations and planning should be incorporated into the project from its inception to prevent issues later on.
4. The execution phase of a project is the most critical to achieving quality targets: This statement can be subjective. While execution is certainly crucial, quality targets should be addressed throughout the project lifecycle, including planning, design, and testing phases.
5. Quality issues should be discussed openly to find corrective actions: This statement is widely agreed upon. Open discussion of quality issues helps identify root causes, implement corrective actions, and prevent similar problems in the future.
6. Quality problems should be hidden from customers and possibly also managers: This statement is generally disagreed upon. Transparency with customers and managers about quality problems is important for building trust, managing expectations, and finding solutions together.
7. People are keen on producing quality outputs: This statement is often agreed upon. Individuals generally strive to deliver quality work and take pride in their outputs.
8. Team members do not produce quality outputs without close supervision: This statement is generally disagreed upon. While supervision and guidance can be essential, individuals can produce quality outputs through empowerment, clear expectations, and a supportive work environment.
Remember, these perspectives may vary in different contexts, industries, and organizations.
Quality should prioritize the customerโs needs
Quality should be considered from the projectโs inception
Quality issues should be openly discussed to identify corrective actions
The foregoing statements are at the core of projects and the need for a project manager
One should prioritize customers need by
considering quality from the inception of a project.
Quality issues should be made known so as to identify corrective actions if need be.
Team members may not produce quality outputs if there’s no close supervision.
1.Quality should prioritize the customer’s needs.
2. Quality should be considered from the project inception.
3. Quality should be openly discussed to identify corrective action.
4.Team members do not produce quality output without close supervision.
I agree with the statements below about quality
Quality should be considered from the beginning of the project.
Quality issues should be discussed openly to find corrective actions.
Team members do not produce quality outputs without close supervision.
From the statements given, I agree to the below
Quality should be considered from the beginning of the project.
The execution phase of a project is the most critical to achieve quality targets.
Quality should be considered from the beginning of the project. There should be strong awareness among your team members that quality is very crucial in the project.
Quality should prioritize the customers needs, and this should be considered from the inception of the project
The quality of a product/commodity or service should be all encompassing. It should be seen at all stages of the project and in the end-product as well. Team members should also ensure to put in their best to ensure that quality is maintained at all times as well as the project manager ensuring that this occurs so that at the end a quality good or service is churned out to the consumer, satisfying their needs adequately as well as giving the organisation recognition for being known as one to maintain a high level of quality in all its endeavors both in project execution and service delivery.
Quality should prioritize the customers needs.
Quality should be considered from the projects inception.
Quality issues should be openly discussed to identify corrective actions.
Team members do not produce quality outputs without close supervision.
I wholeheartedly concur that quality needs to be centred on what the client wants since only then can they obtain utility. People, especially those who are end consumers, prefer quality above quantity. Quality should be taken into account from the outset of a project since it will support the company’s values and help it achieve its goals. Quality goods are crucial to the project since, in addition to assembling a dedicated team, project managers are expected to take the company’s objectives, ethics, and values into account. The most crucial phase of a project’s execution is achieving the quality target. “How you start determines how you finish” is the premise of a parable. The way we embark on our trip is determined by how well we start
What differentiates a good PM from others can be measured by the quality of their performance or output. The customer deserves quality and it should be discussed and prepared for before starting a project
Ch14 Team 1
Quality should be considered from the beginning of the project.
Decide what is considered “Quality” for the particular project at hand and what has to be done to reach that standard of quality. And this will rely on the expectations of the client or stakeholder on the project’s outcome.
I totally agree that quality should be focused on customer needs because that is only when they can get utility. People prefer quality over quantity especially those who are final consumers.
Quality should be considered at the beginning of a project because it will help meet up with the company goals and uphold its values. As a Project manager, apart from building a committed team, we are expected to consider the companyโs goals, ethics and values hence quality products is paramount in the project.
The execution stage of a project is the most critical to achieve quality target. There is a parable that states, โhow you start determines how you finishโ. Starting on a good note determines the outcome of our journey.
Quality issues should be discussed openly to find corrective actions. Just like the case study we had, it is important to discuss these issues openly as a team so that ideas and suggestions as to how it can be corrected will be generated to fix it in other to meet our expected goal and target.
Every customer or client demands value for their money and one of the best ways to put this in perspective is giving good quality. So as PM, quality should be prioritize abinitio.
Quality should be considered from the beginning of the project,
Before beginning a new project, agree upon what counts as “quality” for that specific project and what needs to be done in order to achieve that level of quality. As mentioned, this will depend on what that customer or stakeholder expects from the project’s deliverables.
1. Quality should prioritize the customerโs needs.: this is true as products and services or projects are designed to satisfy the customer. Where quality is carried out without consideration of the end user, the project will be a wasted effort.
2. Quality is an internal focus.: this may not apply in all cases unless delivering quality projects is a core value of the organisation.
3. Quality should be considered from the projectโs inception.: this is necessary because delivery quality will affect the cost of the project, and the timeline of the project.
4. The execution phase of a project is crucial for achieving quality goals.: Proper supervision of the execution of a project is critical in achieving quality delivery of projects. This is where the planned and budgeted quality becomes a reality.
5. Quality issues should be openly discussed to identify corrective actions.: this is important to ensure the best quality project is delivered.
6. Quality problems should be concealed from customers and possibly managers: this will be the wrong action to take as it may pose future risks to the project owner and damage the credibility of the Project Manager.
7. Individuals are enthusiastic about producing high-quality outcomes.: Not all the time. individuals may be more concerned about rounding up the project and getting paid than, producing high-quality outcomes. This is the very reason why it is necessary to have a project manager.
8. Team members do not produce quality outputs without close supervision.: This may not be true in all cases as some team members have a personal reputation to protect and are unwilling to compromise on the quality of their output.
1. I agree that โQuality should be focused on the customerโs needsโ. This ensures that the product or service meets the expectations and requirements of the end-user.
2. I disagree that โQuality is focused internallyโ. While internal processes are crucial for ensuring quality, ultimately, quality should be measured by how well it meets the needs and expectations of the customer.
3. I agree that โQuality should be considered from the beginning of the projectโ. Early consideration of quality factors can help prevent issues down the line and ensure that quality is built into the project from the start.
4. I agree that โThe execution phase of a project is critical to achieving quality goals.โ This is when plans are put into action, and any deviations from quality standards can have significant impacts on the final product or service.
5. I agree that โQuality issues should be discussed openly to find corrective actionsโ. Open communication about quality problems allows for timely identification and resolution, ultimately leading to continuous improvement.
6. I strongly disagree: that โQuality problems should be concealed from customers and possibly managersโ. Transparency is essential in addressing quality issues effectively and building trust with stakeholders. Hiding problems can lead to bigger issues and erode confidence in the organization.
7. I disagree that โIndividuals are enthusiastic about producing high-quality outcomesโ. While many individuals strive for quality in their work, this statement is overly generalized and does not account for variations in motivation, skill level, or other factors that can influence quality output.
8. I disagree that โTeam members do not produce quality outputs without close supervisionโ. While supervision can be important for guidance and support, many team members are capable of producing quality outputs autonomously, especially when they are properly trained and motivated.
I totally agree that quality should be focused on customer needs because that is only when they can get utility. People prefer quality over quantity especially those who are final consumers.
Quality should be considered at the beginning of a project because it will help meet up with the company goals and uphold its values. As a Project manager, apart from building a committed team, we are expected to consider the company’s goals, ethics and values hence quality products is paramount in the project.
The execution stage of a project is the most critical to achieve quality target. There is a parable that states, “how you start determines how you finish”. Starting on a good note determines the outcome of our journey.
Quality issues should be discussed openly to find corrective actions. Just like the case study we had, it is important to discuss these issues openly as a team so that ideas and suggestions as to how it can be corrected will be generated to fix it in other to meet our expected goal and target.
The quality of the project determines a whole lot of how the customers perceive the product and it also depicts value. I agree with this statement. When quality is focused on, it automatically exceeds customer’s expectations.
I also totally agree that quality should be considered from the beginning of the project. Quality should be integrated into every phase of a project from the inception of the project.
The execution phase is crucial for implementing quality measures and ensuring adherence to standards, quality planning and control throughout the project lifecycle are equally important.
Quality issues should be discussed openly to find corrective actions. I completely agree with this statement. Open communication about quality issues is essential for identifying root causes, implementing corrective actions, and preventing future occurrences.
People are keen on producing quality outcomes through the outputs of the team members. Generally, individuals strive to produce quality outcomes especially when they understand the importance of their work and its impact on customers and stakeholders.
For me. Quality is the value of deviation from the beauty or usefulness of any product or deliverable from the core imagination concept and desire of the user which was initially noted as understood and recorded..
The higher ther deviation the lower the quality. The lower the deviation, the higher the quality of any project or product.
Quality should be focused on the customerโs needs. I agree with this statement. Quality ultimately revolves around meeting or exceeding customer expectations and delivering products or services that satisfy their needs.
Quality should be considered from the beginning of the project. I strongly agree with this statement. Quality should be integrated into every phase of a project from its inception to ensure that it is built into the product or service from the start.
The execution phase of a project is the most critical to achieve quality targets. I partially agree with this statement. While the execution phase is crucial for implementing quality measures and ensuring adherence to standards, quality planning and control throughout the project lifecycle are equally important.
Quality issues should be discussed openly to find corrective actions. I completely agree with this statement. Open communication about quality issues is essential for identifying root causes, implementing corrective actions, and preventing future occurrences.
People are keen on producing quality outputs. I agree with this statement. Generally, individuals strive to produce quality outputs, especially when they understand the importance of their work and its impact on customers and stakeholders.
Quality should be considered from the projectโs inception., i totally agree with this because this will gives the insight of what your project will look like and combines how the project will come out
A project manger and itโs team should focus on the quality of a project from the beginning of that project, this will bring hardwork
Quality should be considered from the beginning of the project: I concur because the quality of service rendered to customers will enhance product awareness to so many as the quality is tested.
Quality should be focused on the customers needs: this is very true. we tend to satisfy the customers based on the quality of the service purchased and should not render under quality service .
The execution phase of a project is the most critical to achieve quality targets: very true! this should be considered first and must be done with all form of concentration to avoid substandard goods to the public.
1. Quality should prioritize the customerโs needs: I don’t completely agree that quality should prioritize the customer’s need. This is because, the customer sometimes don’t really know what exactly they need and what it will take to give them maximal satisfaction. Meanwhile, focusing only on the customer’s need for quality has the tendency to weaken every other need.
2. Quality is an internal focus: I donโt agree with this also because there are external factors that has the tendency to undermine overall quality.
3. Quality should be considered from the projectโs inception: Absolutely! It is very necessary to identify what quality mean to every stakeholder from the inception of the project. This will help align properly to eventually getting quality.
4. The execution phase of a project is crucial for achieving quality goals: Yes. The execution phase is what determines the outcome of the project. Therefore, it is very crucial for achieving quality goals.
5. Quality issues should be openly discussed to identify corrective actions: I agree. Open communication is important for having a good understanding among stakeholders and for continuous improvements towards the desired quality output
6. Quality problems should be concealed from customers and possibly managers: I don’t think it is appropriate to conceal quality problems from customers and managers as this amounts to lack of transparency and could breed distrust among stakeholders which can further impede the project.
7. Individuals are enthusiastic about producing high-quality outcomes: This is not always the case as individual motivations can differ across board.
8. Team members do not produce quality outputs without close supervision: This is also dependent on individuals as some team members understand the goals and can deliver high quality without necessarily being micro managed.
All those qualities should be considered from the beginning of a project but the most important one is during the inception of a project in order to yield good result.
Quality to me simply means making or bringing the best out of what you have to do
The statement I do agree with are:
– Quality should be focused on the customerโs needs
– Quality should be considered from the beginning of the project.
– Quality issues should be discussed openly to find corrective actions.
– People are keen on producing quality outputs.
Quality should be considered from the beginning of the project as it will determine the outcome, worth an satisfaction of the project, customers and stakeholders.
1. Quality should prioritize the customerโs needs.- I agree with this. The success of a project is largely determined by its meeting the needs of the customer.
2. Quality is an internal focus.- i don’t fully agree because there are external considerations that also determine quality.
3. Quality should be considered from the projectโs inception. – I agree. Based on meeting the customers’ needs the quality should be part of the project planning stage
4. The execution phase of a project is crucial for achieving quality goals.- I agree. this is when the plans are implemented to achieved the desired quality outputs
5. Quality issues should be openly discussed to identify corrective actions. – I agree. Open communication is essential for continuous improvements towards the desired quality output
6. Quality problems should be concealed from customers and possibly managers.- totally disagree.
7. Individuals are enthusiastic about producing high-quality outcomes.- I partially agree. Most individuals may desire producing high-quality outcomes but not everyone is poised for the work required to achieve them
8. Team members do not produce quality outputs without close supervision.- I disagree. I believe with a clear understanding of a project objective, the right amount of motivation, training and resources most teams can produce quality outputs without close supervision.
1. I agree that “Quality should be focused on the customerโs needs”. This ensures that the product or service meets the expectations and requirements of the end-user.
2. I disagree that “Quality is focused internally”. While internal processes are crucial for ensuring quality, ultimately, quality should be measured by how well it meets the needs and expectations of the customer.
3. I agree that “Quality should be considered from the beginning of the project”. Early consideration of quality factors can help prevent issues down the line and ensure that quality is built into the project from the start.
4. I agree that “The execution phase of a project is critical to achieving quality goals.” This is when plans are put into action, and any deviations from quality standards can have significant impacts on the final product or service.
5. I agree that “Quality issues should be discussed openly to find corrective actions”. Open communication about quality problems allows for timely identification and resolution, ultimately leading to continuous improvement.
6. I strongly disagree: that “Quality problems should be concealed from customers and possibly managers”. Transparency is essential in addressing quality issues effectively and building trust with stakeholders. Hiding problems can lead to bigger issues and erode confidence in the organization.
7. I disagree that “Individuals are enthusiastic about producing high-quality outcomes”. While many individuals strive for quality in their work, this statement is overly generalized and does not account for variations in motivation, skill level, or other factors that can influence quality output.
8. I disagree that “Team members do not produce quality outputs without close supervision”. While supervision can be important for guidance and support, many team members are capable of producing quality outputs autonomously, especially when they are properly trained and motivated.
1. **Quality should be focused on the customerโs needs:** I agree with this statement. Quality should ultimately meet or exceed the expectations and requirements of the customer.
2. **Quality is focused internally:** I partially agree with this statement. While internal processes and standards are crucial for ensuring quality, they should ultimately align with meeting the needs of the customer.
3. **Quality should be considered from the beginning of the project:** Absolutely agree. Quality planning and consideration should be integrated into the project from its inception to ensure that quality standards are met throughout.
4. **The execution phase of a project is the most critical to achieve quality targets:** I agree to some extent. While the execution phase is crucial for implementing quality standards, the planning phase is equally important in setting the foundation for quality.
5. **Quality issues should be discussed openly to find corrective actions:** Completely agree. Open discussion about quality issues allows for transparency, learning, and improvement within the team and organization.
6. **Quality problems should be hidden from customers and possibly also managers:** Strongly disagree. Transparency is key in addressing quality issues effectively and maintaining trust with both customers and managers.
7. **People are keen on producing quality outputs:** Generally agree. Most individuals take pride in their work and strive to produce quality outputs, especially when they understand the importance of quality.
8. **Team members do not produce quality outputs without close supervision:** Disagree. While supervision and guidance can be helpful, many team members are capable of producing quality outputs independently with proper training, resources, and a clear understanding of expectations.
Quality should be considered from the beginning of the project. I totally agree to the above statement, it helps in achieving a clean job because of how it has been planned.
1.Quality should be focused on the customer’s needs
I totally agree that Quality should be focused on the customer’s needs because quality is largely determined by how well a product or service aligns with the meets the expectations of the customers. When you approach execution from a customer needs perspective it will lead to. Understanding and satisfying customer needs will lead to quality delivery.
2. For the second statement , Quality is focused internally: I am of the opinion that Quality should not only focus internally but also consider some external factors such as the market standards and the customer needs and expectations.
3. Quality should be considered from the beginning of the project:
I agree with that Quality should be planned from the on set of a project and also integrated into the different stages of a project.
4. The execution phase of a project is the most critical to achieve quality targets: it is a fact that the execution phase of a project is important in achieving quality targets however I other phases such as planning phase , monitoring and evaluation phases are also important.
5. Quality issues should be discussed openly to find corrective actions : Absolutely for the sake of Transparency and communication which are key in resolving quality issues effectively , the quality issues should be discussed openly.
6. Quality problems should be hidden from customers and possibly also managers: I disagree with this statement. Hiding quality problems from customers is lackbof transparency and can lead to loss of trust from customers and also from managers .
7. People are keen on producing quality outputs: I agree with this statement. In general, people want to produce quality outputs .
8. Team members do not produce quality outputs without close supervision: I disagree with this statement. it is not true that team members cannot produce quality outputs without close supervision however supervision and guidance are important.
I think that the position “Quality problems should be concealed from customers and possibly managers” should not be definite. There are some quality problems that the customers are able to provide better insights on how to solve them as soon as they are involved. The same goes for Managers.
I agree that Quality should be considered from the projectโs inception and also be focused on the customerโs needs.
I agree with the following statements:
“Quality should be focused on the customerโs needs.”-Quality is largely about meeting or exceeding customer expectations, so focusing on the customer’s needs is essential.
“Quality should be considered from the beginning of the project.” – Considering quality from the project’s inception helps in preventing defects and ensuring that quality is built into the project from the start.
“Quality issues should be discussed openly to find corrective actions.” – Open discussion about quality issues is vital for identifying root causes and implementing corrective actions to prevent recurrence. Transparency is vital for continuous improvement.
While, I disagree with the following:
“Quality is focused internally.” – While internal processes are crucial for achieving quality, the ultimate focus should be on meeting external customer requirements. Internal quality processes should be aligned with meeting customer needs.
“The execution phase of a project is the most critical to achieve quality targets.” – While the execution phase is indeed crucial for implementing quality plans and processes, quality should be maintained throughout the entire project lifecycle, from planning to delivery and beyond.
“Quality problems should be hidden from customers and possibly also managers.” – Transparency is essential in addressing quality issues effectively and maintaining trust with customers and stakeholders.
“People are keen on producing quality outputs.” – This is dependent on the quality of individuals involved in the project execution and the values upheld by them. The individual and collective commitment to quality within a team or organization determines the delivery of quality outputs.
“Team members do not produce quality outputs without close supervision.” – While supervision and guidance are important, relying solely on close supervision may indicate underlying issues with processes, training, or employee engagement. Trusting and empowering team members is important for better quality outcomes.
As a project manager I’ll quality for customers need because as end users they determine if the product or project will be preferred or used, remembering that there are lots of companies producing same thing as you’re. So looking into quality for every project is very important.
I agree that quality should focus on customers needs. Ultimately, the success of a project is measured by the satisfaction of its customers. By prioritizing their needs, project managers ensure that the final deliverables meet or exceed customer expectations, leading to higher satisfaction levels. By addressing customer needs upfront helps in minimizing rework later in the project lifecycle. Also, incorporating customer feedback early and often, project teams can make necessary adjustments in real-time, reducing the likelihood of costly changes later on.
Quality according to my understanding and also based on what was explained helps the PM to be able to ascertain to know the level at which the project was able to affect those they were supposed to engage. For example as a humanitarian worker in aspect of livelihood or lets gender based violence, was the project able to achieve his goal and objective looking at the scope of increasing the living standard and increasing the awareness of community members in ending violence against women and girls.
Quality in project management refers to meeting or exceeding the expectations and requirements of stakeholders regarding the project’s deliverables. It involves ensuring that the project’s outputs are fit for their intended purpose, free from defects or errors, and aligned with defined standards or specifications. Quality management encompasses processes, methodologies, and techniques aimed at consistently delivering high-quality results while satisfying customer needs and enhancing stakeholder satisfaction.
Quality is the reflection of a successful project work.
I agreed with the following statement:
*Quality should prioritize the customerโs needs.
*Quality should be considered from the projectโs inception.
*The execution phase of a project is crucial for achieving quality goals.
*Quality issues should be openly discussed to identify corrective actions.
*Individuals are enthusiastic about producing high-quality outcomes.
*Team members do not produce quality outputs without close supervision
However, i disagreed with the following statement:
*Quality problems should be concealed from customers and possibly managers
*Quality is an internal focus.
Quality should be focused on the customerโs needs: This statement aligns with the principle of customer-centricity in quality management. Focusing on meeting and exceeding customer expectations ensures that the final product or service delivers value and satisfaction to the end-users.
Quality should be considered from the beginning of the project: Quality should be addressed proactively from the project’s inception. When we considering quality requirements and standards early on, project teams can incorporate quality into all phases of the project lifecycle, preventing issues and rework later on.
Quality issues should be discussed openly to find corrective actions: Transparency and open communication are essential in addressing quality issues effectively. Openly discussing problems helps teams collaborate to identify root causes, implement corrective actions, and prevent recurrence, ultimately improving overall project quality.
People are keen on producing quality outputs: Generally, individuals are motivated to produce quality work, especially when they understand the importance of their contributions and take pride in their accomplishments. However, creating a supportive environment, providing training, and recognizing excellence can further enhance this intrinsic motivation.
Quality for customer needs is about providing value to customers by delivering what they want and need in a manner that meets or exceeds their expectations.
Quality should be focused on customers needs because they are the end users and will determine if the project will sell or not therefore, I believe that customer acceptance of the project quality is paramount for any project.
My thoughts are as follows:
1- Quality should prioritize the customer’s needs
a client/customer’s need should be highly prioritized when delivering projects for them,because the customer will not be pleased if the job is delivered below quality.
2- Quality is an internal focus
The project manager should ensure that the team delivers at best quality on whatever kind of project they are embarking on. It should be their main focus.
3- Quality should be considered from the projects inception: From the initiation stage of a project quality should be considered, it will help get a good plan and draft for the cost,scope an time because if you’re to deliver good quality and you make plans with a lower quality it will not deliver as same.
4-The execution phase of the project is crucial for achieving quality goals
At this phase is where quality assurance takes place the quality of input is checkmated here
5- Quality issues should be openly discussed to identify corrective actions
The project manager should be transparent with the stakeholders and the team about quality, to avoid being blamed. Assumption when it comes to quality is a very bad idea.
6- Quality problems should be concealed from customers and possibly managers
No, this should not be so, telling your customers or manager about the quality problem will help resolve it earlier than when it can no longer be managed.
7- Individuals are enthusiastic about producing high-quality outcomes
Most individuals are not enthusiastic about delivering high quality outcomes, some just want to get the work done and move on to the next project.
8- Team members do not produce quality outputs without close supervision
Some team members will always like to deliver poorly when they see the project manager is not there to supervise , for example a building site, if the manager is not closely supervising they may not make the blocks well or plaster well or mix the right quantity of sand an cement to get the desired result.
I agree with the following statements:
– Quality should be focused on the customerโs needs.
– Quality should be considered from the beginning of the project.
– Quality issues should be discussed openly to find corrective actions.
– Individuals are enthusiastic about producing high-quality outcomes
– Team members do not produce quality outputs without close supervision.
However, I disagree with the rest of the statements not stated above because often times, the need to conserve time and resources overshadows the need for quality products.
What is the essence of a project? Is it to to flex the technical know how of the PM? Or to boost his career? No. Its essence lies in the outcome. Therefore quality cannot be overemphasized. The testimony of the end users should be boost the ‘ego’ of team members at the completion of the project. Quality should therefore be one of the objectives of the project so as to guide them in each process and step taken to the actualization of the project.
Team members should also be carried along from the onset on the need of quality and they should also prioritize quality; except where we have saboteurs as team members who are being bought over by competitors, sponsors who are quantity oriented and not quality savvy.
From the provided statements about quality, I support the following:
1-Quality should prioritize the customerโs needs:
Prioritizing the customer’s needs in quality is crucial.Ensuring that the final product or service not only meets but surpasses customer expectations is vital for delivering value and cultivating customer satisfaction.
2-Quality should be considered from the projectโs:
Considering quality from the outset of the project is essential.Early attention to quality aspects in the project lifecycle aids in averting later issues and guarantees that quality permeates every phase of the project.
3-The execution phase of a project is crucial for achieving quality goals.
The execution phase plays a pivotal role in attaining quality objectives: While quality considerations should be present throughout the project, the execution phase stands out as crucial for enacting quality control measures and guaranteeing that the final outcomes align with specified standards.
4-Quality issues should be openly discussed to identify corrective actions.Openly discussing quality issues is essential for identifying corrective actions: Transparent communication regarding quality concerns enables teams to promptly address issues, pinpoint root causes, and implement corrective measures to prevent future occurrences.
-5 Individuals are enthusiastic about producing high-quality outcomes.
Team members exhibit enthusiasm for achieving high-quality outcomes: Their passion for delivering top-notch work serves as a catalyst for motivation, engagement, and a steadfast commitment to excellence within the team.
I disagree with the following statement:
1-Quality problems should be concealed from customers and possibly managers.
2-Team members do not produce quality outputs without close supervision.
Am Nwaocha Chibuchi Emmanuel, I really agree that:
1. Quality should prioritize the customerโs needs: this will help the organisation to be at the customers top list for transactions because they’ll be sure of getting the best quality.
2. Quality is an internal focus: For standard of any company, output quality is taken serious as they make sure what they put out to customer is the internal best.
3. Quality should be considered from the projectโs inception: Quality is considered most priority from project plan to avoid waste of time and funds.
The execution phase of a project is crucial for achieving quality goals: this is planed right from the project design, it enables the execution be the expectation.
Quality issues should be openly discussed to identify corrective actions: this very important that all stakeholders and project teams should know the quality of materials involved.
Quality problems should be concealed from customers and possibly managers: If there’s any problems along the project, the PM should call for a lunch meeting to tackle such issues and keep the project going.
The quality of a project should be the priority and should be considered at the early stage of every project
I agree with the following statements:
1. Quality should be focused on the customerโs needs: Prioritizing customer satisfaction ensures that the end product or service meets their expectations and delivers value.
2. Quality should be considered from the beginning of the project: Incorporating quality considerations from the project’s inception helps prevent issues from arising later and ensures that quality is ingrained in every aspect of the project.
3. Quality issues should be discussed openly to find corrective actions: Open communication about quality issues enables teams to address them promptly and effectively, leading to continuous improvement and better project outcomes.
4. People are keen on producing quality outputs: In general, individuals strive to deliver quality work, as it reflects positively on their professionalism and contributes to the success of the project.
Regarding the statement “Quality is focused internally,” it could be interpreted in different ways. Quality should indeed be monitored and managed internally within the project team to ensure adherence to standards and processes. However, it should ultimately be aligned with customer needs and expectations.
Regarding the statements “The execution phase of a project is the most critical to achieve quality targets” and “Team members do not produce quality outputs without close supervision,” I disagree. Quality should be maintained throughout the entire project lifecycle, from initiation to closure, and team members should be empowered and trusted to deliver quality work independently, with supervision provided as needed but not necessarily constant.
My reflection on the statement about quality in PM
1. Quality should prioritize meeting customer needs.
2. It involves both internal processes and external customer requirements.
3. Considering quality from the project’s outset is crucial.
4. While the execution phase is important, quality management should span the entire project lifecycle.
5. Open discussion of quality issues is necessary for effective resolution.
6. Hiding quality problems is counterproductive and erodes trust.
7. People generally strive to produce quality outputs.
8. Team members are capable of producing quality work independently, though supervision may be necessaryย atย times.
I believed that quality should be considered in early stage of a project
Quality of a project should be considered at all times.
It’s the quality of your work that will tell if you will be called for the next job.so, be sure to deliver quality at all times.
For me, i think “Quality should be considered from the beginning of the project”. Irrespective of who the product design is meant for. Be it for kids, households or companies. Ignoring the impotence of quality and working till a stage of the execution demands some measure of quality is a waste of the other 2 components of the iron triangle, which is cost and time. The team might have to go back to the beginning of the project to walk through every stage, looking for what might have gone wrong. Meanwhile, had the team been quality conscious, yes, the project might consume extra time, but definitely not require redo of the entire project because of quality neglect.
Also, i think quality itself is a way of branding. In our various homes, why do we choose a particular brand name for appliance? Well, i think decision lies heavily with quality. There are brands people will chuckle at their name’s mentioned and it is because of same quality issue.
Indulge me now, what brands do you fall on to come through for you when buying appliance? For my mum, it has always been “Philips” since when i could read.
I totally agree with the following assertions:
Quality should be considered from the project’s inception. If the quality is bad, it will affect the overall project output. Thus it should be considered before starting the project.
Also, I agree that quality should be focused on the consumer’s need.
Quality should be focused on the customerโs needs.
Reason because it is only the customer has the final decision to comment on the job.
When a customer has a specification on what he/she want you to deliver,tha is he/she quality.so therefore customer needs determines whether the project you carried out has quality.
From the listed points…. I’m of the opinion that 1,3 and 8 is consequential element of a Successful Product that meets quality demands.
First, before embarking on a project, it’s a prerequisite to figure out the need of the customer or beneficiary in order to get satisfactory result(Needs must be met else the outcome of the project will lack the fitness to be used)
Having the customers needs in mind should serve as roadmap for a smooth drive toward the objective of the project. And Lastly, As A Good Project Manager despite the possible expatriate knowledge and specialization depending on the complexity of the project require supervision. Supervision in this context is putting in measures to checkmate performance and expectation to avoid unexpected event and will alter the plan.
Thanks
Jeremiah Godknows
talking about QUALITY, in my opinion quality should be the watch word for every PM regardless of the project at hand. the goal is to deliver a product fit for use, and suitable for the intended purpose.Hence quality should be considered considered from inception of project, this will definitely enhance the degree to which the output of a process or the process itself conforms to the requirement.
Quality should be considered from the beginning of the project
As a project manager, quality should be our utmost priority. Even when some customers might not be able to relate. Our product and services meeting up perfect quality is the best part of a project management. We should also discuss quality issues to identify corrective actions.
Personally, for proper satisfaction quality must be prioritized.
Without a quality output in project the ending wouldn’t be meaningful.
When project standards are raised the desired goal of the client or stakeholder would definitely be met.
Ensuring that the project is successful and the outcome is achieved
Project quality management is a process that considers how a project should proceed to achieve the desired quality for the projectโs deliverables. It requires project managers to continually measure the quality of the activities and processes involved in the project. In project quality management, standards are set ahead of time to measure deliverables against, and action needs to be taken throughout the project to course-correct.
Project quality management’s ultimate goal is to guarantee deliverables that satisfy the needs and expectations of clients, stakeholders, or customers, depending on its end-user.
Most project managers will approach a project wanting to reach the best possible outcome, yet many factors could prevent this from happening. Even with the best team and best tools, a projectโs output could fall short of its mark without project quality management measures in place.
Elements of Project Quality Management includes;
1.Quality Planning
2.Quality Assurance
3.Quality Control
The Project Management Triangle :
While everyone involved in a project ultimately wants the deliverables to be as good as possible, it can be easy to forget about quality when youโre stuck in the weeds. The project management triangle, or the triple constraint triangle, can help project managers achieve quality.
The triangle helps make sure that costs, timelines, and intended scope are balanced; while this alone isnโt enough to guarantee a projectโs output is high-quality, it can go a long way to making sure costs arenโt too low compared to the scope or that timelines arenโt too short to allow your team enough time to do their best work.
Fulfilling customer needs is essential for business success. High-quality products and services that meet or exceed customer expectations lead to customer satisfaction and loyalty.
It is also important to understanding the needs of customers, focusing on customer needs allows businesses to identify and address customer pain points. This can involve gathering customer feedback, conducting market research, and understanding customer buying behavior.
As a PM, the quality of the project should satisfy the customer’s needs. Quality is an internal focus and should be considered from the project’s inception. Also, the execution phase of a project is crucial for achieving quality goal.
PM should discuss quality issues openly to identify corrective actions. Also, team members should be enthusiastic about producing high quality outcomes.
To me, a project is successful when the needs of a client is satisfied in terms of quality of quality of service delivered. I agree that;
Quality is an internal focus.
It should be part of the core value of a PM as this makes the PM stands out.
Also, quality should be considered from the projectโs inception as this determines the time and also cost of a particular project.
Quality should also be openly discussed to identify corrective actions.
Individuals are enthusiastic about producing high-quality outcomes.
Team members do not produce quality outputs without close supervision and that is why the PM also play a vital role in monitoring and controlling all aspects of a project.
For a project to be successful, it needs to meet the Stakeholders’ satisfaction in terms of quality of service delivered. Quality should be considered from the projectโs inception. Individuals and team members are expected to be enthusiastic about producing high-quality outcomes. To achieve this, the team members should be closely monitored and supervised.
-Victoria Okonkwo
Based on my experiences in Construction projects, the following points are usually true;
1. Quality should prioritize the customerโs needs.
3. Quality should be considered from the projectโs inception.
5. Quality issues should be openly discussed to identify corrective actions.
7. Individuals are enthusiastic about producing high-quality outcomes.
Quality is VERY VITAL in my profession-because the products are always solid, visible and can be seen and touched by everyone(Buildings, roads, drainages etc). So to achieve this quality we start working towards it from the Planning stage(design) & not just the execution stage(construction). Contractors/Artisans tend to want to produce quality products because it speaks well for their skills and attracts more clients/jobs for them.
Though most contractors try to produce quality products, the PM has to ensure adequate supervision so that the various contractors products can be merged together in the correct process to ensure the final project outcome is of high quality and standard.
Qualify of a product should be the focus because it gives edge above it competitors as such, it should be considered at the beginning of any project.
You should also have your customers interest at heart so they will be loyal to you when they understand that you always deliver a quality and reliable products.
Basically I strongly agree with the first Three statement;
Quality should be focused on the customerโs needs: This statement aligns with the principle of customer-centeredness, where the primary focus of quality efforts is meeting or exceeding customer expectations.
Quality is focused internally: While internal processes and standards are important for ensuring quality, ultimately, the goal of quality management is to deliver value to the customer. Internal quality processes should align with customer requirements and expectations to ensure that the final product or service meets or exceeds customer standards.
Quality should be considered from the beginning of the project: Of course this statement reflects the concept of “quality by design,” emphasizing the importance of considering quality requirements and standards from the project’s inception. By integrating quality considerations early in the project lifecycle, teams can proactively identify and address potential issues, leading to higher-quality outcomes.
Base on the above statement concerning quality,
1 I agree with the fact that quality should prioritize customers interest
2 Quality issues should be discussed to ensure a successful output
3 Any company that makes the quality of it’s output a priority has a competitive advantage of it’s compatitors.
“Team members do not produce quality outputs without close supervision.”
Let me lend my voice to the statement above. It is not just about quality, time and cost alone. The participants in the project must develop the mindset of the PM who insists on quality.
Get people who appreciate quality onboard and engage them constantly about your expectations as the PM.
Quality can easily be compromised without supervision and engagement.
I agree with 1,2 3,4 6.
Base on the above statement concerning quality,
1 I agree with the fact that quality should prioritize customers interest
2 Quality issues should be discussed to ensure a successful output
3 Any company that makes the quality of it’s output a priority has a competitive advantage of it’s compatitors.
I agree with the following
1.Quality should be considered from the projectโs inception.
2.The execution phase of a project is crucial for achieving quality goals
3.Quality issues should be openly discussed to identify corrective actions.
4..Quality should prioritize the customerโs needs.
I agree with the following statements about quality:
1. Quality should prioritize the customerโs needs.
2. Quality should be considered from the projectโs inception.
3. The execution phase of a project is crucial for achieving quality goals.
4. Quality issues should be openly discussed to identify corrective actions.
Based on the lesson on quality. I agree with the following:
1. Quality should prioritize the customerโs needs.
2.Quality is an internal focus.
3.Quality should be considered from the projectโs inception.
4.The execution phase of a project is crucial for achieving quality goals.
5.Quality issues should be openly discussed to identify corrective actions.
6.Quality problems should be concealed from customers and possibly managers.
Based on the lesson on quality. I will agree with the following statements about quality:
1. Quality should prioritizes customer’s need. Customers satisfaction should be prioritizes in any project. The needs of customer must be met.
2. Quality should be considered from the project’s inception. From the planning phase , quality should not be compromised.
3. The exceution phase is crucial in project for achieving quality goals. Proper exceution of project which results in desirable goals, hence quality goals is achieved.
4. Team members do not produce quality outputs without close supervision. Without accountability, people tend to work the way they like, hence compromising quality.
Quality in project management revolves around meeting the needs of the customer and should be prioritized from the project’s inception. The execution phase is crucial for achieving quality targets, requiring open discussion of any quality issues to find appropriate solutions.
However, I disagree with the notion that quality is solely an internal concern. It should primarily align with the end user’s perspective and fitness for use. Quality problems should not be hidden but openly addressed to stakeholders for timely adjustments to project scope or budget.
Furthermore, assuming that all individuals are inherently motivated to produce quality outputs or that constant supervision is necessary for quality production are overly simplistic generalizations. Quality outcomes can vary depending on various factors beyond direct oversight.
In every project quality is very important, any company with quality product will stand the test of time. Our company is well known for quality product, we deal with aluminum profiles for construction. Base in my experience, I will agree with the following statement.
1. Quality should prioritize the customerโs needs: as a PM your customer satisfaction should be your drive, because delivering inferior product can lead to the downfall of your organization or trust will be withheld.
2. Quality should be considered from the projectโs inception: from the planing proces of the project quality should be included, project the kind of outcome your want if it will meet the tast of your customers.
3. Quality issues should be openly discussed to identify corrective actions: discussing quality issues with your team will enable them to have in mind the expected outcome and when the product is out of the quality demanded, the quality control can easily identify it and apply the necessary corrective mention.
4. Team members do not produce quality outputs without close supervision; supervisors should be made available to monitor all the team involved in the project, to ensure that they carry out their tasks effectively for quality delivery of the project. Without this some team members may do as they wish to produce inferior product that will tarnished the image of the organization.
Based on my experiences in Construction projects, the following points are usually true;
1. Quality should prioritize the customerโs needs.
3. Quality should be considered from the projectโs inception.
5. Quality issues should be openly discussed to identify corrective actions.
7. Individuals are enthusiastic about producing high-quality outcomes.
Quality is VERY VITAL in my profession-because the products are always solid, visible and can be seen and touched by everyone(Buildings, roads, drainages etc). So to achieve this quality we start working towards it from the Planning stage(design) & not just the execution stage(construction). Contractors/Artisans tend to want to produce quality products because it speaks well for their skills and attracts more clients/jobs for them.
Though most contractors try to produce quality products, the PM has to ensure adequate supervision so that the various contractors products can be merged together in the correct process to ensure the final project outcome is of high quality and standard.
I agree with the following statement about quality:
1. Quality should prioritize the customerโs needs.
2. Quality should be considered from the projectโs inception.
3. The execution phase of a project is crucial for achieving quality goals.
4. Quality issues should be openly discussed to identify corrective actions.
Quality in project management is a cornerstone of project success, encompassing processes, practices, and outcomes that meet stakeholdersโ needs, deliver value, mitigate risks, and drive continuous improvement
From the teaching so far,the ones I agree with are;
Quality should be considered front the project inception.
Quality issues should be discussed openly to identify correction action.
Quality is an essential element of any activity. It is important to note that the absence of quality tends to defeat the genuine purpose of the subject.
However, I agree that:
1. A project can only achieve success when quality has been prioritized when delivering on the customerโs needs.
2. Quality should be considered from the projectโs inception.
Quality matters should be discussed when targets are being set at the onset. This will bring about a very smooth execution process with high-quality outcomes.
The execution phase of a project is the most critical to achieve quality targets.
That is the one I agree with because quality has to do with the durability and the ability of the project if it is building to overcome tensile stress. And therefore the execution phase is the most critical point of quality target.
From what I have learned so far, I will agree with the following statement:
1. โQuality should prioritize the customerโs needs.โ
2. โ Quality should be considered from the projectโs inceptionโ
The early we focus on the quality standard in our project, the best the output at the end
3. โThe execution phase of a project is crucial for achieving quality goalsโ
If the quality standard of the project is being discussed and well look into since the beginning of inception of the project, it will give more room to value the standard along all process.
4. โQuality issues should be openly discussed to identify corrective actionsโ
If it was openly discussed, it will brings about better idea on how to handle it
5. โTeam members do not produce quality outputs without close supervisionโ
Many people tends to lower the level of commitment to things when not been well supervise
And I disagree with the following statements:
1. โQuality is an internal focusโ
The standard of quality of a project tells more about the Project manager and his team
2. โQuality problems should be concealed from customers and possibly managersโ
This always brings about negative reviews to the company/brand as the customer will surely know of the quality problem at the long run.
3. โIndividuals are enthusiastic about producing high-quality outcomesโ
This is not always true, if the team members are not motivated enough, there will surely be breach in the quality standard
Oluwagbemi Elasoru
I agree with these statements: “Quality should be focused on the customer’s needs”, “Quality should be considered from the inception of the project”, “The execution phase of a project is the most critical to achieve quality targets”, “Quality issues should be discussed openly to find corrective actions”, and “Team members do not produce quality outputs without close supervision”.
The statements I agree with are:
Quality should be focused on the customerโs needs.
Quality should be considered from the beginning of the project.
The execution phase of a project is the most critical to achieve quality targets.
Quality issues should be discussed openly to find corrective actions.
The statements I disagree with are:
Quality is focused internally. The focus of quality, while it might be a standard is still largely dependent on fitness for use and as such would require reliance on the perspective of the end user of the product or service.
Quality problems should be hidden from customers and possibly also managers. Similar to the first one statement I disagreed with, quality problems directly impact the viability of the project for all stakeholders, managers and end-users alike. Thus, the ealier they know that there are quality issues, the better for a consequential amendment of project scope or budget to remedy the problem.
People are keen on producing quality outputs. This seems to be a hasty generalization as this might not be the case all the time.
Team members do not produce quality outputs without close supervision. This also seems to be a hasty generalization as this might not be the case all the time.
1. I agree – Quality should prioritize the customerโs needs.
customer/client is been considered by ensuring they get value for their money.
2. I disagree – Quality is an internal focus. the
Quality of a project speaks more about a company or brand externally.
3. I Agree- Quality should be considered from the inception of a project.
Quality should be the key word during the inception stage of a project for proper alignment of deliveries.
4. I Agree- The execution phase of a project is crucial for achieving quality goals.
The execution stage determines the other phases.
5. I Agree- Quality issues should be openly discussed to identify corrective actions.
This brings about collaboration on projection deliverables.
6. I Disagree- Quality problems should be concealed from customers and possibly managers.
This can negatively affect companyโs mission and loss of customers when satisfaction isn’t met.
7.Somewhat- Individuals are enthusiastic about producing high-quality outcomes.
This is not always true, it depends on the team members motivation towards the project. some team members are self motivated, while some need someone to motivate them and that a project managers duty.
8. Somewhat- Team members do not produce quality outputs without close supervision. Sometimes, team members look for ways to cut cost without considering the quality , while some, can produce quality output because of integrity.
In my opinion as a PM,
Quality should prioritize the customerโs needs.
Quality is an internal focus.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
My thoughts on quality:
Agree:
Quality should prioritize customer demands.
Quality should be considered at the start of the project.
Quality issues should be communicated freely in order to identify corrective steps.
People are eager to provide high-quality results.
Disagree:
Quality is primarily internal. (To accomplish quality targets, it is crucial to focus on addressing external needs during the project execution phase.)
Quality should be integrated throughout the process. Quality issues should be kept hidden from consumers and managers. (Transparency is vital.)
Without rigorous supervision, team members fail to generate high-quality results. Trust and empower your team
โ๏ธโ๏ธโ๏ธ
1) Quality should be considered from the projectโs inception
2) Individuals are enthusiastic about producing high-quality outcomes.
3) Quality issues should be openly discussed to identify corrective actions.
Quality is what the customer says it is.
Also as PM, we monitor quality through the scope of the project.
Quality projects the outwards look or image or integrity of the organisation.In achieving this ,It should be planned from the inception of the projects and it should be clients focused to guarantee optimum service delivery
Quality should be focused on the customerโs needs.
Quality is focused internally.
Quality should be considered from the beginning of the project.
Quality issues should be discussed openly to find corrective actions.
Team members do not produce quality outputs without close supervision
To me, Quality should be considered from the projectโs inception. In project, quality is to be prioritised as communication, so project manager should be able to discuss openly with team before carrying out any project so at to bring a good result and outcome. By so doing ensuring stakeholders trust, confidence and also refer u to other clients.
Quality in project management is a cornerstone of project success, encompassing processes, practices, and outcomes that meet stakeholders’ needs, deliver value, mitigate risks, and drive continuous improvement. By prioritizing quality throughout the project lifecycle, project managers can ensure project success and enhance the organization’s reputation and competitiveness in the marketplace.
In my opinion;
Quality should be considered from the beginning of the project.
Quality issues should be discussed openly to find corrective actions.
Team members do not produce quality outputs without close supervision.
Quality should be considered from the project inception and also prioritize the customers needs and it should be discussed openly and addressed within the team and the project manager and the stakeholders and of course the customers.
Team members should produce quality outputs with or without the project managerโs supervisions. This is the main value of every organization producing quality products and services that is good for use by the customers.
I agree with these statements about quality
Quality should be focused on the customerโs needs.
Quality should be considered from the beginning of the project.
The execution phase of a project is the most critical to achieve quality targets.
Quality should be prioritized and based on customers and stakeholders needs and requirements and this should be focused on frim the beginning of the project processes so as to ensure that the quality fits into the requirements of the stakeholders
Quality should be the focus from the beginning of the project and it should focus on the customers need(s).
Every phase of the project is critical to achieving quality targets.
People are keen on producing quality outputs.
Quality issues and concerns should be discussed openly to find corrective actions.
Prioritizing customer needs, considering quality from the project’s inception, openly discussing quality issues, and fostering enthusiasm among individuals are key principles for achieving high-quality outcomes. Additionally, transparency and collaboration are essential for addressing quality problems effectively.
Quality should prioritize the customerโs needs and should be considered from the projectโs inception. A plan to include quality into projects should be made and monitored periodically to ensure adherence and quality issues openly discussed to identify corrective action.
Quality I can say is meeting customers requirements for a particular project or purpose, quality should be discussed openly such that necessary corrections and improvements will be made. Quality should be considered from Inception of a project because without which the time and resources invested will be considered a waste hence quality should be given focus internally.
Quality should be considered from the projectโs inception. This however needs to be used to evaluate along the project lifecycle to ensure it’s implementation and sustainability.
Quality should be considered from the beginning of the project. Quality is more important than time and cost because if the quality of the project established is poor, it means time and cost are wasted
I believe quality should be included from the inception of the project, for every project to achieve it objective, the planning stage of that project should have all the variables needed for the success of that project.
Project plan is as important as every other aspect of the project if not more, if quality is inculcated at the planning stage, then it will serve as a framework or a guide throughout the project. It will ensure that both the PM and the team members carries out their tasks well and present an excellent job to the client.
I agree with the fact that quality should be focus on the customers because only the customer know what and exactly how they want a project to be carried out and it necessity an important.
My take is that from the outset of allotting responsibilities in a Team, a member should be designated to function as a Quality control person. However kindly note that quality like safety should generally be every ones responsibility.
Also it is best to see Quality from the prism of the Customers generally hence continuous feedback from all stakeholders especially from customers is key to remain competitive as customers perception is everything.
From the list above I go with No. 1,3,5 and 8
I agree with the statement that says โquality should prioritize customer needsโ and thenโquality should be considered from the inception of the project โ because only the customer knows what and exactly how they want a project and itโs importance. Also from the inception of the project quality plan and development process should be incorporated in order to achieve a sustainable result .
I agree with the statements about quality.
They all bother around the fact that anything worth doing at all is worth doing fine, therefore employing every strategy to do it fine.
i agree with the fact that quality should focus on the customers and also be discussed internally, as this will help boost the business and affirm commitment to providing good service.
In a project team, there’s must someone dedicated to quality assurance.
I agree with the following statements about quality:
1. Quality should be focused on the customer’s needs: It is essential to prioritize the customer’s needs and expectations when defining and measuring quality. Ultimately, the customer’s satisfaction and perception of quality are key factors in determining the success of a product or service.
2. Quality should be considered from the beginning of the project: Quality should be a fundamental consideration from the project’s inception to ensure that it is integrated into every stage of the project lifecycle. By addressing quality early on, potential issues can be identified and addressed proactively, leading to a higher-quality end result.
3. Quality issues should be discussed openly to find corrective actions: Open communication and transparency are crucial when addressing quality issues. By openly discussing problems and collaborating on finding solutions, teams can effectively identify root causes, implement corrective actions, and prevent similar issues from occurring in the future.
4. People are keen on producing quality outputs: I believe that individuals are generally motivated to produce high-quality work and take pride in their contributions. By fostering a culture that values quality and provides the necessary support and resources, team members are more likely to be committed to delivering quality output
Quality is part of the project plan in my organization. It’s crucial from the inception when the project idea is conceived to define quality as an integral part of the project itself and not just at the execution stage. Customer satisfactions is a major project objective and a cardinal point of ISO 9001 quality management system. However ,quality should be driven by internal forces of the organization and not just the external force (Client needs) . From my experience individuals are enthusiastic about producing high-quality outcomes when they are given the opportunity to take ownership of the job.. Quality is a core value ,part and parcel of the business to delivery the right product/service and to do it right the first time. Quality issues should not be concealed but should be discussed openly and corrective actions taken for continuous improvement,
Quality should be focused on right from the beginning of the project. Meaning Quality should be prioritize at the first stage of the project during execution. Failure to do so will result in waste of resources and unfit for use deliverable
The following aligns with my understanding of quality:
Quality should prioritize the customerโs needs.
Quality is an internal focus.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
Individuals are enthusiastic about producing high-quality outcomes.
Quality should be focused on meeting customer needs and requirements efficiently.
The notion that quality should be considered from the project’s inception emphasizes the importance of integrating quality management practices into every stage of the project lifecycle. By prioritizing quality from the outset, project teams can identify potential risks, establish clear quality objectives, and implement processes to ensure that deliverables meet or exceed stakeholders’ expectations. This approach helps prevent quality problems from arising later in the project and minimizes the need for costly rework or revisions.
Furthermore, advocating for open discussion of quality issues encourages transparency and collaboration within the project team. When quality concerns are openly addressed and discussed, team members can collectively identify root causes, analyze potential impacts, and collaboratively develop corrective actions. This proactive approach not only helps resolve immediate quality issues but also fosters a culture of continuous improvement, where lessons learned from past mistakes can inform future decision-making and enhance overall project quality.
Quality of the project outputs or outcomes should be factored into the project delivery right from conception.
Quality issues should be openly discussed and addressed within the team and iwhere necessary such concerns can be shared with the sponsor and client.
Team members should produce quality outputs with or without supervisions. This is the core value of every organisation – producing quality products and services that is fit for use by the customers.
Quality should be considered a priority from project inception.
Quality can be achieved through internal focus on outputs.
Quality should be prioritize during execution phase.
Quality should prioritize customer/stakeholders/user needs using their feedback and requirement to better position plans.
1. Quality should be considered from the beginning of the project.
2. Quality issues should be discussed openly to find corrective actions
3. Quality should be focused on the customerโs need.
4.Quality is an internal focus.
I agree with the following statements:
Quality should be focused on the customerโs needs.
Quality should be considered from the beginning of the project.
Quality issues should be discussed openly to find corrective actions.
People are keen on producing quality outputs.
Josiah Ramsey Okeleye
Cohort 13 group 8
While most of the above comments regarding quality are through I think some of the sentiments are incorrect especially with regards to project management for instance the number sixth statement that says โ Quality problems should be concealed from customers and possibly managers.โ is absolutely incorrect, I am of the opinion that transparency with the issue of quality should be considered and equally addressed to all stakeholders as a professional PM.
While most of the above comments regarding quality are through I think some of the sentiments are incorrect especially with regards to project management for instance the number sixth statement that says โ Quality problems should be concealed from customers and possibly managers.โ is absolutely incorrect, I am of the opinion that transparency with the issue of quality should be considered and equally addressed to all stakeholders as a professional PM.
1. Quality should be considered from the beginning of the project.
2. Quality issues should be discussed openly to find corrective actions.
3. Team members do not produce quality outputs without close supervision.
4. Quality should be focused on the customer’s need.
Quality it is a standard set on or before the commencement of the of project.
its also the conformation of the output of the project with the vision and mission of the project.
1. Quality should be focused on the customer’s needs.
2. Quality should be considered from the beginning of a project.
3. Quality issues should be discussed openly to find corrective actions.
1. Quality should b focused on the customerโs needs
2. Quality should be considered from the beginning of the project
3. Quality issues should be discussed openly to find corrective actions.
Focusing on meeting customer needs through quality is key. Quality should be a priority from the start of a project to avoid extra costs from mistakes. It’s important to openly discuss quality issues to fix them. Prioritizing quality helps save time, money, and reduces risks in a project. It also improves company reputation and processes. A project manager should pay close attention to quality during the project execution phase for successful project management.
Quality is an important part of any project.
Quality should prioritize the customers needs: customers needs is a key criterion for quality because meeting customers needs in fundamental to the success of any product or service.
Quality is an internal focus: The organisation has the primary responsibility to focus on quality from within.
Quality should be considered from the inception: Quality considered at the beginning, will accommodate and take into consideration the needs of the customers.
The execution phase of the project is the most critical to achieve quality goals. While intense monitoring should take place at the execution phase, quality goals should be included in every phase of the project.
Should be publicly discussed to identify corrective actions:
Quality should be discussed by all stakeholders, not just internally
Quality problems should be concealed from customers and managers. It should be discussed by all to avoid a breach or mistakes in the final delivery.
Individuals are enthusiastic about producing high quality outcomes: people usually prepare to produce high quality outcomes but some factors like resources, training etc are a limitation.
Team members do not produce quality outcomes without close supervision: This ought not to be the practice. Team members ought to manage themselves by producing quality outcomes without close supervision.
Quality is an integrative part of any project, and as such should reflect the blueprints and goals of the project from inception to finish. Customers’ needs should be of top priority and centred around quality.
Quality should be focused on customers’ needs: This is widely accepted in quality management philosophies. Understanding and meeting customer needs and expectations are fundamental to delivering a quality product or service.
Quality should be considered from the beginning of the project: This is a widely accepted principle. Addressing quality from the start helps prevent issues and ensures that the end product meets the required standards.
The execution phase of a project is the most critical to achieve quality targets: Quality management involves continuous monitoring and improvement throughout the project life cycle. While execution is crucial, the entire process is important.
Absolutely, quality should be integrated into all stages of a project, from planning to execution to evaluation. Addressing quality concerns early prevents issues from escalating and ensures a higher likelihood of meeting quality targets.
The execution phase of a project is the most critical to achieve quality targets: While execution is crucial, quality should ideally be prioritized throughout the entire project lifecycle. Issues detected during execution can be costly and difficult to rectify compared to addressing them in earlier stages.
Quality issues should be discussed openly to find corrective actions: Open discussion and transparency are key to identifying and addressing quality issues effectively. By openly discussing problems, teams can collaborate to find the best solutions and prevent similar issues in the future.
Quality problems should be hidden from customers and possibly also managers: This statement goes against principles of transparency and integrity. Concealing quality problems can lead to erosion of trust and reputation damage. Itโs generally more effective to address issues openly and work towards solutions.
People are keen on producing quality outputs: While some individuals may naturally prioritize quality, motivation and commitment to quality can vary among team members. Providing the right incentives, training, and support can help cultivate a culture of quality within an organization.
Team members do not produce quality outputs without close supervision: While supervision and guidance are important, fostering a culture of accountability and empowerment can encourage individuals to take ownership of quality in their work. Trusting employees to deliver quality outputs without constant supervision can lead to greater autonomy and demotivation.
Quality should be focused on the customerโs needs: Many quality management approaches emphasize customer satisfaction and meeting customer requirements. This is often seen as a good practice.
Quality is focused internally: Quality management systems often involve both internal and external focus. Internal processes and controls contribute to meeting external customer needs.
Quality should be considered from the beginning of the project: This is a widely accepted principle. Addressing quality from the start helps prevent issues and ensures that the end product meets the required standards.
The execution phase of a project is the most critical to achieve quality targets: Quality management involves continuous monitoring and improvement throughout the project life cycle. While execution is crucial, the entire process is important.
Quality issues should be discussed openly to find corrective actions: Open communication about quality issues is generally considered essential for continuous improvement.
Quality problems should be hidden from customers and possibly also managers: This is not a recommended practice. Openness about quality issues is crucial for building trust and finding effective solutions.
People are keen on producing quality outputs: Generally, individuals aim for quality, but factors like resources, training, and organizational culture also play a significant role.
Team members do not produce quality outputs without close supervision: This is not universally true. While supervision can be helpful, autonomy, motivation, and a supportive work environment also contribute to quality outputs.
It’s important to note that perspectives on quality management can vary based on industry, organizational culture, and specific project requirements.
Quality is an integrative part of any project, and in as much as it should be focused on the customer’s needs, it should also be considered from the project’s inception.
The quality should reflect the blueprint and goals of the project.
Quality should be focused on the customerโs needs: This is widely accepted in quality management philosophies. Understanding and meeting customer needs and expectations are fundamental to delivering a quality product or service.
Quality is focused internally: While internal processes and standards contribute to quality, ultimately, the focus should be on meeting customer needs and delivering value. Internal quality control is essential, but it should be in service of external quality goals.
Quality should be considered from the beginning of the project: Absolutely. Quality should be integrated into all stages of a project, from planning to execution to evaluation. Addressing quality concerns early prevents issues from escalating and ensures a higher likelihood of meeting quality targets.
The execution phase of a project is the most critical to achieve quality targets: While execution is crucial, quality should ideally be prioritized throughout the entire project lifecycle. Issues detected during execution can be costly and difficult to rectify compared to addressing them in earlier stages.
Quality issues should be discussed openly to find corrective actions: Open discussion and transparency are key to identifying and addressing quality issues effectively. By openly discussing problems, teams can collaborate to find the best solutions and prevent similar issues in the future.
Quality problems should be hidden from customers and possibly also managers: This statement goes against principles of transparency and integrity. Concealing quality problems can lead to erosion of trust and reputation damage. It’s generally more effective to address issues openly and work towards solutions.
People are keen on producing quality outputs: While some individuals may naturally prioritize quality, motivation and commitment to quality can vary among team members. Providing the right incentives, training, and support can help cultivate a culture of quality within an organization.
Team members do not produce quality outputs without close supervision: While supervision and guidance are important, fostering a culture of accountability and empowerment can encourage individuals to take ownership of quality in their work. Trusting employees to deliver quality outputs without constant supervision can lead to greater autonomy and motivation.
A. Quality should prioritize the customerโs needs.
Service or output of a project can not be said to be of a good quality until the customer who is need of it or the client is satisfied with. Then you can say that it’s a good quality. The opinion of the client or customer is important in determining quality.
B. Quality should be considered from the projectโs inception.
You don’t determine quality of a project at the end of the project. Any project that the project manager wants to it to be of good quality, then the process will start from the point of planning the project. The stages that will lead to the expected quality must be well organized,planned well articulated and followed. If not quality will not be achieved.
C. Quality issues should be openly discussed to identify corrective actions.
The project manager must discuss the with team members the level of expected quality. This will help the team members to know the level of effort expected from them.
Quality issues should be openly discussed to identify corrective actions.
Quality should prioritize the customerโs needs.
Team members do not produce quality outputs without close supervision.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Individuals are enthusiastic about producing high-quality outcomes.
quality is an important constraint of any project. it is should always prioritize
a customers need and it is best that quality is considered from a project inception, these ensure the team follows through with a quality assurance to be able to always meet the quality targets.quality issues should be openly discussed and not concealed to be able to identify corrective measures and ways it can be improved upon.
The quality of your process and product is paramount, As for me, I agree with the fact that
Quality should prioritize the customerโs needs, Quality is an internal focus, Quality should be considered from the projectโs inception, The execution phase of a project is crucial for achieving quality goals and Quality issues should be openly discussed to identify corrective actions.
Prioritizing quality helps reduce unnecessary costs resulting from errors, repetition of product process, re-acquiring materials/ resources, overruns budget, saving time, etc. In this vein, the risk is mitigated. When quality is considered from the inception of a project, it helps to deliver products according to customer satisfaction, It boosts the reputation of the organisation/ company and also, there will be process improvement as the company strive to comply with standards. Therefore, a project Manager should focus on quality, particularly during the execution phase. This is crucial for project management.
A project manager must focus on Quality. This is a very important and critical factor of a project management especially at the execution stage as without quality, the whole project may be ruined and resources wasted.
For me as a project manager. quality in project management is about delivering successful outcomes that meet or exceed stakeholders’ expectations while adhering to project constraints such as scope, time, and budget. It requires careful planning, execution, monitoring, and control throughout the project lifecycle.
Quality management involves a continuous improvement process, where lessons learned from past projects are applied to improve future projects. This includes identifying areas for improvement, implementing corrective actions, and fostering a culture of innovation and excellence within the project team.
Mfon Brendan
Team 9
I agree with the following;
Quality should prioritize the customerโs needs.
Quality is an internal focus.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
Individuals are enthusiastic about producing high-quality outcomes.
I agree with the following:
Quality should prioritize the customerโs needs.
Quality is an internal focus.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
Quality problems should be concealed from customers and possibly managers.
Individuals are enthusiastic about producing high-quality outcomes.
Team members do not produce quality outputs without close supervision.
I agree that
Quality issues should be openly discussed to identify corrective actions.
Quality should be considered from the projectโs inception
Quality issues should be openly discussed to identify corrective actions.
Individuals are enthusiastic about producing high-quality outcomes.
Quality should prioritize the customerโs needs.
I agreed with the following;
Quality should focus on the customerโs needs.
Quality should be considered from the beginning of the project. This is crucial.
The execution phase of a project is the most critical to achieve quality targets.
Quality issues should be discussed openly to find corrective actions.
Team members do not produce quality outputs without close supervision.
I agreed that
1. Quality should be considered from the beginning of the project.
2. Quality should be focused internally.
3. Quality should be discussed openly to find corrective actions for improvement.
4. The execution phase of a project is most critical to achieve Quality targets.
5. Quality should be focused on the customers needs who is ultimately the end user.
6. Team members do not produce quality output without close supervision via quality control monitoring.
I believe quality should commence from the inception of the project and cut across throughout the project not just at the execution stage. Also, quality should prioritize customers need as the most important is producing a desirable deliverables. By prioritizing quality over need, you have indirectly satisfied the curiosity and wishes of your clients.
I agree wih the following statements;
1. Quality should prioritize the customerโs needs.
2. Quality is an internal focus.
3. Quality should be considered from the projectโs inception.
4. The execution phase of a project is crucial for achieving quality goals.
5. Quality issues should be openly discussed to identify corrective actions.
6. Team members do not produce quality outputs without close supervision.
I agree with nos 1,2,3,4,5 and 7 as they are the pillars on which quality assurance and control stands.
I disagree with the others because they are a sure recipe for disaster in the long run.
I believe quality should be quality should first a matter of ethical value of integrity and excellence. To that end, quality should ring through every phase of the project processes, from ideation to execution to delivery. I agree that quality should be part of the plan from the start.
In my view, prioritizing quality from the project’s inception is crucial. It helps in establishing clear expectations, reducing rework and cost overruns, improving stakeholder satisfaction, ensuring suitability for the intended purpose, managing risks, and fostering continuous improvement. By emphasizing quality throughout the project lifecycle, teams enhance the prospects of delivering successful outcomes that align with or surpass stakeholder expectations.
I agree with this statement:
-Quality should be considered from the beginning of the project because it enables the project manager and the team to consider this aspect whenever they produce deliverables.
-Quality should prioritize customer’s needs.
-The execution phase of a project is crucial for achieving quality goals.
The first five points is the hall mark of a good and quality project resultung in quality delieverables.A project manager should supervise the others inorder to always get quality output and input.
I agree with the first five points. As for the sixth, I do not agree with that. This is because, every quality issue has to be discuss with the customer as they have the right to go for better options (this is actually the fifth point).
The seventh point depends on the customer’s business vision and personal values.
Some team members could produce quality products with supervision, if allowed.
As a Project Manager, when an opportunity is given to you to deliver a job, the most important that will be in your mind is the satisfaction of your client when delivering such project.
Quality of the project will be the first thing that will come to your mind. How do I give this job all my eat to deliver quality job for my client/clients?
This dose not take away delivering on the delevry date and time.
Quality of work as a good Project Manager is what will be your priority to your project and your client.
Onwuanyi Jude Tochukwu
Cohort 13
Team 10
As a Project Manager, when an opportunity is given to you to deliver a job, the most important that will be in your mind is the satisfaction of your client when delivering such project.
Quality of the project will be the first thing that will come to your mind. How do I give this job all my eat to deliver quality job for my client/clients?
This dose not take away delivering on the delevry date and time.
Quality of work as a good Project Manager is what will be your priority to your project and your client.
Onwuanyi Jude Tochukwu
Cohort 13
Team 10
Cost Reduction: Addressing quality concerns early in the project lifecycle can help prevent defects and errors from occurring or minimize their impact. This reduces the need for costly fixes later on, ultimately saving time and resources.
Customer Satisfaction: By focusing on quality from the outset, one is more likely to deliver a project that aligns with the customer’s needs and requirements, leading to greater satisfaction and potentially repeat business.
Risk Mitigation: Ignoring quality early in a project can lead to significant risks down the line, including project delays, budget overruns, and even project failure. By proactively addressing quality concerns upfront, you can identify and mitigate risks before they escalate into larger issues that impact project success.
Reputation Management: Delivering high-quality outcomes enhances the organization’s reputation and credibility .Conversely, poor quality can damage the organization’s reputation, leading to loss of trust, negative publicity, and decreased competitiveness.
Process Improvement: Emphasizing quality from the beginning encourages a culture of continuous improvement within the project team and the organization as a whole
Compliance and Standards: Many industries have regulatory requirements, standards, or certifications that govern quality management practices. Considering quality from the outset ensures compliance with relevant regulations and standards, minimizing the risk of non-compliance penalties or legal issues.
In summary, integrating quality considerations into the early stages of a project promotes efficiency, effectiveness, and overall project success while mitigating risks and ensuring customer satisfaction.
Quality should be focused on the customer’s need, this is because a customer is the user of the product/service, and they are entitled to standard service. Also, the customer is the one who will give reviews about the product. If the product falls short of their expectation, then quality is compromised and nonexistent.
Quality should be taken into consideration from the inception of the project, this is because it helps in planning, budgeting, and making output in the said project. Without stating the standard of a project, output might be inferior.
Quality issues shouldn’t be concealed, they should be discussed, as it gives room for skilled input to navigate the solution. It also improves transparency.
Quality should be focused on the customers needs.
Because in this case, customers will be the one to access and make use of the product. They will also be the one to give review on the product. So therefore it is essential to propose the customers needs and focus the quality on it.
Also, I agree with Quality issues should be discussed openly to find corrective measures, this will fosters easily solution to the issue in which the product or project at hand is facing and makes the product more accessible and effective.
Alo, I agree that Quality should be considered from the beginning of the project. Because a positive feedback and experience will start from the beginning when the people gets to interact with the project and product, a good beginning will make them grow interest to see to the end of the product.
Reflecting on the statements about quality:
Quality should be focused on the customerโs needs: Agree. Quality ultimately depends on meeting or exceeding customer expectations and requirements.
Quality is focused internally: Partially disagree. While internal processes and standards contribute to quality, the ultimate focus should be on meeting customer needs.
Quality should be considered from the beginning of the project: Agree. Addressing quality from the outset helps prevent issues and ensures that deliverables meet requirements.
The execution phase of a project is the most critical to achieve quality targets: Partially agree. While execution is crucial, quality should be emphasized throughout the project lifecycle, from planning to delivery.
Quality issues should be discussed openly to find corrective actions: Agree. Open communication about quality issues allows for timely resolution and improvement.
Quality problems should be hidden from customers and possibly also managers: Strongly disagree. Transparency is essential in addressing quality issues and building trust with stakeholders.
People are keen on producing quality outputs: Generally agree. Most individuals strive to deliver quality work, but factors like resources and constraints can affect outcomes.
Team members do not produce quality outputs without close supervision: Disagree. While supervision can provide guidance and support, team members are often capable of producing quality outputs independently, especially when empowered and motivated.
In summary, prioritizing customer needs, considering quality from the projectโs inception, openly addressing quality issues, and fostering a culture of quality are key principles for achieving successful project outcomes.
I agree with the following;
1. Quality should prioritize the customerโs needs.
2. Quality should be considered from the projectโs inception.
3.The execution phase of a project is crucial for achieving quality goals.
4. Quality issues should be openly discussed to identify corrective actions..
5. Individuals are enthusiastic about producing high-quality outcomes.
6. Team members do not produce quality outputs without close supervision.
Reflecting on the statements about quality:
Quality should be focused on the customerโs needs: Agree. Quality ultimately depends on meeting or exceeding customer expectations and requirements.
Quality is focused internally: Partially disagree. While internal processes and standards contribute to quality, the ultimate focus should be on meeting customer needs.
Quality should be considered from the beginning of the project: Agree. Addressing quality from the outset helps prevent issues and ensures that deliverables meet requirements.
The execution phase of a project is the most critical to achieve quality targets: Partially agree. While execution is crucial, quality should be emphasized throughout the project lifecycle, from planning to delivery.
Quality issues should be discussed openly to find corrective actions: Agree. Open communication about quality issues allows for timely resolution and improvement.
Quality problems should be hidden from customers and possibly also managers: Strongly disagree. Transparency is essential in addressing quality issues and building trust with stakeholders.
People are keen on producing quality outputs: Generally agree. Most individuals strive to deliver quality work, but factors like resources and constraints can affect outcomes.
Team members do not produce quality outputs without close supervision: Disagree. While supervision can provide guidance and support, team members are often capable of producing quality outputs independently, especially when empowered and motivated.
In summary, prioritizing customer needs, considering quality from the project’s inception, openly addressing quality issues, and fostering a culture of quality are key principles for achieving successful project outcomes.
I agree with the following:
1. Quality should prioritize the customerโs needs
2. Quality should be considered from the projectโs inception.
3. The execution phase of a project is crucial for achieving quality goals.
4. Quality issues should be openly discussed to identify corrective actions.
5. Individuals are enthusiastic about producing high-quality outcomes.
6. Team members do not produce quality outputs without close supervision
Haruna Abdulazeez
cohort 1 3
Group 7
Prioritizing the customer’s needs ensures that the product or service meets their expectations and satisfies their requirements, ultimately leading to customer satisfaction and loyalty.
Considering quality from the outset of a project ensures that it is integrated into all stages of the project lifecycle, leading to better planning, execution, and ultimately, the delivery of a high-quality product or service.
Quality should be considered right from idea generation to the onset of the project all through to exit of the project. Depending on which project one is doing, quality issues should be discussed openly to give room for adjustments to give room for actions to revert incase bad quality products or services are supplied.
Quality should be considered from the beginning of the project and obviously must be focused on the customer’s need. Before the commencement of any project, the quality should be ascertain and planned, during and after the execution stage, the level of correction would be minimal and pointed to the right direction since the level of supposed quality has been known.
Quality is all about satisfying and meeting the customer or clientโs expectations.
Quality is very important to the successful outcome of delivering the project.
Quality is prioritizing and satisfying customers need within timeframe and their cost or budget.
In order to increase customer happiness, ensure market relevance, create value, facilitate continuous development, differentiate enterprises, and nurture long-term success, quality should in reality be centered on the needs of the customer. Businesses can forge closer bonds with their clients and prosper in the current competitive environment by prioritizing customer-centricity.
Quality should indeed be focused on customers’ needs because doing so drives customer satisfaction, ensures market relevance, creates value, facilitates continuous improvement, differentiates businesses, and fosters long-term success. By making customer-centricity a priority, businesses can build stronger relationships with their customers and thrive in today’s competitive landscape
Quality in project management refers to meeting or exceeding the expectations and requirements of stakeholders regarding the project’s deliverables, timeline, and budget. It involves ensuring that the project is completed to a high standard, free from defects or errors, and achieves its intended objectives effectively and efficiently. Quality management processes typically include planning, assurance, and control activities throughout the project lifecycle to ensure that quality standards are upheld.
I agree with statements 1,3,4 and 5.
I disagree with the sixth statement that “quality problems be concealed from customers and managers”. This is deceit, which may breed distrust as customers may not trust the project manager/team’s judgement.
Also, I disagree with the seventh statement that “individuals are enthusiastic about producing high-quality outcomes”. Without being bias, some people don’t really care about the quality of a given project/outcome. Anyhow it’s done is fine by them, thus, they may not put in much effort or interest into it.
Lastly “Team members do not produce quality outputs without close supervision”. I partially agree and disagree with this statement. The level of enthusiasm of a team may depend on the individuals involved in a project or the project manager.
Quality of projects depend on customer budget and need.
Every PM should be quality minded and as such every project should begin with quality.
I disagree that quality problems should be concealed from anyone that’s part of the team.
Yes from experience most team members only give their best when closely supervised.
Quality should be focused on the customerโs needs: I agree with this statement. Ultimately, quality should align with meeting or exceeding the expectations and requirements of the customer. Customer satisfaction is a critical aspect of quality management.
Quality is focused internally: I partially agree with this statement. While internal processes and standards are important for ensuring quality, they should ultimately serve the purpose of meeting external customer needs. Internal focus should complement, not overshadow, the external focus on customer satisfaction.
Quality should be considered from the beginning of the project: I fully agree with this statement. Quality should be integrated into every phase of a project, starting from its inception. Considering quality early helps in preventing issues downstream and ensures that the final deliverable meets or exceeds expectations.
The execution phase of a project is the most critical to achieve quality targets: I partially agree with this statement. While the execution phase is indeed crucial for implementing quality standards and processes, the groundwork laid during planning and design significantly influences the success of quality targets. Each phase of the project lifecycle plays a critical role in achieving quality.
Quality issues should be discussed openly to find corrective actions: I fully agree with this statement. Open communication about quality issues is essential for identifying root causes and implementing effective corrective actions. Transparency fosters a culture of continuous improvement and accountability.
Quality problems should be hidden from customers and possibly also managers: I strongly disagree with this statement. Hiding quality problems not only undermines trust with customers and managers but also prevents the opportunity to address issues and improve processes. Transparency is key in building credibility and fostering long-term relationships.
People are keen on producing quality outputs: I agree with this statement. In general, people take pride in their work and strive to produce quality outputs. However, this can vary depending on individual motivation, organizational culture, and the presence of supportive processes and systems.
Team members do not produce quality outputs without close supervision: I disagree with this statement. While supervision and guidance can be beneficial, many team members are capable of producing quality outputs independently, especially if they are properly trained, empowered, and motivated. Trusting employees and providing them with the necessary resources and support often leads to higher-quality results.
In conclusion, ensuring quality in any endeavor is a multifaceted and dynamic process that requires careful consideration of various factors. It’s crucial to prioritize the alignment of quality with customer needs, integrate quality considerations from the project’s inception, maintain open communication about quality issues, and foster a culture of transparency and continuous improvement. While supervision and internal focus are important, they should complement, not overshadow, the ultimate goal of meeting customer expectations. Trust in team members’ abilities, coupled with effective processes and support, is key to consistently delivering high-quality outputs. Ultimately, a commitment to quality throughout every phase of a project is essential for long-term success and customer satisfaction.
I agree with all the statements about quality, except 3 of them.
I don’t agree with the statement “Quality problems should be hidden from customers and possibly also managers.” because doing this makes the clients lose trust in you.
Also, people are not always keen on producing quality outputs. A lot of people are either focused on quantity or on profits.
“Team members do not produce quality outputs without close supervision.” – I kind of agree with this but I also believe this is true about a lot of things.
Oliyide Oluwatobi
Cohort 13
Team 10
Quality should be focused on Customer’s needs and it should be considered from the beginning of the project so that the budgeting will be made. Quality issues should also be discussed openly( this is where feedbacks come in) to find corrective actions. Some team members may compromise on quality without supervision so they need to be supervised ny the PM to be sure they are adhering to the project goals on quality.
As a Project Manager, I will say that priortizing customers needs, quality should be discussed from inception and quality issues should be discussed openly to find corrective actions.
In my opinion, I agree with the following points;
1. Quality should prioritize the customerโs needs.
2. Quality is an internal focus.
3. Quality should be considered from the projectโs inception.
4. The execution phase of a project is crucial for achieving quality goals.
5. Quality issues should be openly discussed to identify corrective actions.
6. Team members do not produce quality outputs without close supervision.
As a project manager prioritizing quality into the scope of the project would be one of my major focus, because a quality job speaks for itself and would definitely attract more jobs for my organisation.
Quality should be focused on customers needs because a customer is the one who defines what are the bests fits his/her desires to meet his/her appreciations. However, there is a certain standard to be meet but that does not outstands customer needs.
Sulaimon Anas Omotayo
Cohort 13 Team 10
I agree with every statement on Quality as listed in the module from quality being considered from the beginning of the project down to the focusing on the needs of the customer
Yes, I agree with thr point that Quality should priotise customer’s need. Quality is defined as the fitness for purpose. There’s a reason a project is being embarked on in the first place. Meeting the required needs of the customer is one of the objectives, so if project is not desined to meet such purpose then the customer’s would be making complaints which is a bad image for an organisation at the long run. Also, Quality should be more externally focused as the customer’s are major reason why Quality project has to be delivered. It has be done to serve customer’s purpose. Before the embarking of a project, the right needs of the customer’s has to be known, whatever that would satisfy their needs has to be done so it has to be known earlier on and decided before the project has to take place. Lastly, team members has to be monitored, there’s something called motivation if the team members are not motivated well and supervised well, human are meant to be lazy some time. But with right, supervision evaluation of the output would be done and will be measured with the set standard right from the start to know if the quality of output has been met or not. Doing this will help rather than not supervised them and allow them make substandard output for the customer’s. So, Quality is very important in satisfying customer’s need, all things has to be done to ensure Quality output is being given so as to meet the the objectives of such project and also customer’s needs.
Quality is a critical part of every project but it is often overlooked. The outcome of the project is hinged on Quality. Hence I agree with the statement that says Quality should be considered from the beginning of the project. There has to first be a Quality Plan to determine what the outcome should be, then Quality Assurance also Quality Targets need to be set to serve as a guide for the team and finally Quality Control to ensure that the project is being executed within the stipulated standard.
The success of the project would be a reflection of the standard to which it was executed based on the clients’ satisfaction level.
I agree with the following statements about quality because they reflect the importance of customer satisfaction, proactive quality management, and transparency in addressing quality concerns throughout the project lifecycle:
Quality should be focused on the customerโs needs: Customer satisfaction is paramount in any project or product development. Quality should be defined by how well the product or service meets the customer’s expectations and needs. By focusing on the customer, organizations can ensure that their efforts are aligned with delivering value.
Quality should be considered from the beginning of the project: Quality management should start at the project’s inception to ensure that quality requirements are understood, planned for, and integrated into all aspects of the project. This proactive approach helps prevent quality issues from arising later in the project lifecycle.
The execution phase of a project is the most critical to achieve quality targets: While quality should be considered throughout the project lifecycle, the execution phase is particularly critical. This is when the project is implemented, and any deviations from the quality plan can have significant impacts on the final deliverables. Close monitoring and control during this phase are essential to achieving quality targets.
Quality issues should be discussed openly to find corrective actions: Open communication about quality issues is essential for identifying root causes and implementing corrective actions. Transparency fosters a culture of continuous improvement and helps prevent similar issues from occurring in future projects.
I will be Discussing that Quality should be considered from the beginning of the project.
Earlier in our course of studies, we talked about core value of an organisation, I believe this should be a core values of every project manager or company. It set a tone for how the project will go, letting the team members knows that you will not compromise on quality is very good, so every one will understand and work with that. Delivering good quality project will make the customers happy and in turn also gives you confidence that your work will stand the test of time.
Akinmoye Segun Wilson,..Cohort 13, Team 2.
Quality should be considered from the start of the project.
Quality should be based on the customers needs.
Opinions should be gathered from customers to get positive results on how to get a quality project done.
I think the purpose of building a team for a project is for quality which should also be the main goal of the team members. I strongly agreed that: Quality should prioritize the customerโs needs.
Quality is an internal focus.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
I strongly Agree with the following statements:
Quality should be considered from the start of the project.
Quality should be based on the customers needs.
Opinions should be gathered from customers to get positive results on how to get a quality project done.
I agree that;
Quality should be focused on the customer’s need
Quality should be considered from the beginning of the project
Quality should be discussed openly to find corrective actions
People are keen on producing quality outputs
I agree with the following statements:
1. Quality should prioritize the customerโs needs.: the customer has his expectations which he wants the PM and his team to meet. The customerโs need will determine if quality is met at the end of the project.
2. The execution phase of a project is crucial for achieving quality goals.: I agree with this statement. How well a project kick starts is important at achieving quality goals.
3. Quality issues should be openly discussed to identify corrective actions.: this should be made public so that everyone involved in the project will know their strengths and weaknesses and the level they are in at achieving the project goals.
4.Individuals are enthusiastic about producing high-quality outcomes.: Individuals always want to impress and produce quality results. No one wants to start a journey they want to fail in.
5. Quality is an internal focus.: its the priority of the project and her team to succed. So they focus on quality results.
I disagree with the following points:
1. Quality should be considered from the projectโs inception: the project alone can’t determine what’s quality or not until the team achieves it.
2. Quality problems should be concealed from customers and possibly managers: no, everyone should be carried along in the process to trying to achieve the project’s objectives.
3. Team members do not produce quality outputs without close supervision.: if trust exists, then the team doesn’t always need close supervision to create positive outputs always.
As a project manager I strongly agree with the following:
1. Quality should be considered from the projectโs inception:
Thinking about quality right from the start ensures that it is built into the project’s plan and processes.
2. Quality should prioritize the customerโs needs: Ultimately, the success of a project is measured by how well it meets the needs and expectations of the customer.
3. Quality issues should be openly discussed to identify corrective actions: Open communication about quality issues allows for timely identification and resolution of problems.
4. Individuals are enthusiastic about producing high-quality outcomes: When individuals are passionate about the work they do and take pride in their output, they are more likely to strive for high-quality results. Enthusiasm and commitment to quality contribute to overall project success.
I disagree with the following statements:
Quality is an internal focus: While internal processes and standards are important for ensuring quality, ultimately, quality should be focused on meeting external requirements and customer expectations.
2. Quality problems should be concealed from customers and possibly managers: Concealing quality problems undermines trust and integrity. It can lead to larger issues down the line and damage relationships with customers and stakeholders.
3. Team members do not produce quality outputs without close supervision: Trusting team members to deliver quality work without constant supervision fosters autonomy, empowerment, and accountability.
I agree with the following statements:
– Quality should be focused on the customer’s needs.
– Quality should be considered from the beginning of the project.
– Quality issues should be discussed openly to find corrective actions.
– People are keen on producing quality outputs.
I disagree with the following statements:
– Quality is focused internally.
– The execution phase of a project is the most critical to achieve quality targets.
– Quality problems should be hidden from customers and possibly also managers.
– Team members do not produce quality outputs without close supervision.
Module 5 Lesson 5
What is Quality
Customer-Centric Focus:
Quality, at its core, should be a mirror reflecting the aspirations and needs of the customer. Understanding the client’s expectations, preferences, and challenges is paramount. It’s not just about meeting specifications but ensuring that the final deliverable aligns seamlessly with the customer’s vision and requirements. In essence, the success of a project is measured not just in technical specifications but in the satisfaction of those for whom the project was undertaken.
Internal Focus:
While customer satisfaction is paramount, quality is also an internal affair. It involves the meticulous adherence to standards, processes, and best practices within the project team. Each team member bears a responsibility for the quality of their contributions. Internal cohesion and communication are pivotal to ensure that everyone is on the same page regarding quality standards, creating a collective commitment to excellence.
Proactive Consideration from Inception
Quality is not a retrofit; it should be a companion from the project’s inception. Considering quality aspects at the project’s embryonic stage sets the tone for the entire endeavor. This involves robust planning, defining clear objectives, and establishing quality metrics early on. A proactive approach allows for the integration of quality into every facet of the project rather than addressing it as an afterthought.
Now reflect on the following statements about quality.
Quality should be focused on the customerโs needs.
Quality is focused internally.
Quality should be considered from the beginning of the project.
The execution phase of a project is the most critical to achieve quality targets.
Quality issues should be discussed openly to find corrective actions.
Quality problems should be hidden from customers and possibly also managers.
People are keen on producing quality outputs.
Team members do not produce quality outputs without close supervision.
The second statement, “quality is focused internally,” is not completely accurate. While it is true that quality must be considered internally, it is ultimately the customer who determines whether a product or service meets their needs and expectations. Quality should always be focused on meeting the customer’s needs first and foremost.
The fifth statement, “quality problems should be hidden from customers and possibly also managers,” is very problematic. Quality problems should never be hidden from anyone, especially not from the people who are affected by them – the customers. If quality problems are not addressed openly and honestly, they will never be fixed, and the quality of the product or
service will suffer as a result. Additionally, hiding quality problems from managers means that they are not able to make informed decisions about how to improve the quality of the product or service. Transparency is key to achieving quality targets, and hiding quality problems is a sure way to prevent that from happening.
Finally, the seventh statement, “team members do not produce quality outputs without close supervision,” is also problematic. While it is true that some team members may need more guidance and support than others, it is not true that all team members are incapable of producing quality work without close supervision. In fact, micromanaging team members can often have
Looking at the statements about quality, i agree with 1.Quality should prioritize the customerโs needs.the customers being the sole target should be sertisfied
2. Quality is an internal focus. Since now one wants to waste resources and energy, quality should be one important thing to always consider.
3. Quality issues should be openly discussed to identify corrective actions.most times when we are aware of the needs of the customers it helps to improve on the quality .
Ogheneochuko Ogheneruona
Discussion on Quality
Quality refers to how good something is compared to other similar things. In other words, its degree of excellence
In business, especially manufacturing, it is a measure of excellence. In this context, it can also refer to a state of being defect-free.
The ISO 8402-1986 standard defines quality as:
โThe totality of features and characteristics of a product or service that bears its ability to satisfy stated or implied
The term contrasts with the word โquantity.โ When somebody says โhow much,โ we think about quantity
In business, manufacturing, and engineering, the term has a pragmatic interpretation as the superiority or non-inferiority of something. It also refers to a product as โfit for purpose,โ while at the same time satisfying consumer expectations. Considering the various definition of quality,
I agree with the following;
1.Quality is an internal focus.
2.Quality should be considered from the projectโs inception.
3.The execution phase of a project is crucial for achieving quality goals.
4.Quality issues should be openly discussed to identify corrective actions.
5. Team members do not produce quality outputs without close supervision.
I disagree with the following;
1. Quality problems should be concealed from customers and possibly managers.
2. Quality should prioritize the customerโs needs.
3.Individuals are enthusiastic about producing high-quality outcomes.
Quality should prioritize the customerโs needs: Quality should align with meeting customer requirements and expectations. Customer satisfaction is a critical aspect of quality.
Quality is an internal focus: While internal processes and standards contribute to quality, the ultimate focus should be on delivering value to the customer. External factors, such as meeting customer needs, play a significant role.
Quality should be considered from the projectโs inception: Quality planning and consideration should begin early in a projectโs lifecycle. Addressing quality issues early prevents costly rework later.
The execution phase of a project is crucial for achieving quality goals: Execution is where the actual work happens. Proper execution ensures that quality standards are met and that deliverables meet expectations.
Quality issues should be openly discussed to identify corrective actions:: Transparency is essential. Openly discussing quality issues allows for timely identification and resolution. It promotes continuous improvement.
Quality problems should be concealed from customers and possibly managers: Concealing quality problems is unethical and harmful. Transparency is vital for trust and improvement. Problems should be addressed openly.
Individuals are enthusiastic about producing high-quality outcomes: Enthusiasm for quality varies among individuals. Ideally, team members should be motivated to deliver high-quality work.
Team members do not produce quality outputs without close supervision: While supervision is essential, empowered and skilled team members can produce quality work independently. Trust and training are crucial.
Discussion on quality
Quality according to Wikipedia, has a pragmatic interpretation as the non-inferiority or superiority of something; it is also defined as being suitable for the intended purpose while satisfying customer expectations.
The Oxford Dictionary defines it as the standard of something as measured against other things of a similar kind; the degree of excellence of something or distinctive attribute or characteristic possessed by someone or something.
Enrique Diaz (2014) defined quality as conformance to specifications. The degree to which a product meets the design specifications and offers a satisfaction factor that fulfils all the expectations that a customer wants
In general, quality refers to “producing a good or service that conforms to the specification of the client in the right quantity, and at the right timeโ. The product or service should not be lower or higher than the specification (under or over quality). Over quality leads to unnecessary additional production costs so it should not be considered a “good” thing.
Given the above, it is clear that quality should be:
โข Focused on the customerโs needs.
โข Considered from the beginning of the project.
โข Should be discussed openly to find corrective actions.
โข People are keen on producing quality outputs.
โข Giving consideration not only at the execution phase of a project but throughout the entire phases, that is from commencement to delivery
It should also be noted that:
โข Quality is not only focused internally but also externally
โข Quality problems should not be hidden from customers and managers.
โข Team members should produce quality outputs with or without close supervision
Quality should be considered and taken note of from the beginning of a project to the end. Quality is all about satisfying and meeting the customer or client expectations.
Quality is very important to the successful outcome of delivery the project.
Quality is prioritizing and satisfying customers need within timeframe and their cost or budget.
Quality, can be said to be achieving set standards without compromise to the expected output of a product or service to the intended end-user. this is achieved by the collaboration of a chain of participants in the entire process of output delivery.
Quality is the satisfying customer needs and expectation within timeframe and budget.
I think quality should be base on what we are giving out so I think Quality should prioritize the customerโs needs, If we know what the customers need we can know the kind of quality we are giving out.
I agreed with the statement quality should be considered from the project’s inception and should be focused on customer’s needs because the execution stage of phase of a project is the most crucial to achieve quality targets and control.
Quality is a priority that plays an important part in the successful delivery of a project output.
I agree that:-
Quality should be focused on the customerโs needs.
Quality is focused internally.
Quality should be considered from the beginning of the project.
The execution phase of a project is the most critical to achieve quality targets.
Quality issues should be discussed openly to find corrective actions.
People are keen on producing quality outputs.
Team members do not produce quality outputs without close supervision, although this is not applicable in all cases.
But without close supervision people tend to take the easy route.
I do not agree with the idea that Quality problems should be hidden from customers and possibly also managers. Because if eventually the customers who are the end users of a product or project detect that the project is below par and its output is not something they resonate with quality wise, it will be a huge failure for the team.
Customer satisfaction with the project’s product, service, or outcome is the measure of quality.
I concurred that quality should be centered on the needs of the client. The project’s objective is to produce the anticipated advantages and the highest level of client or customer satisfaction.
Additionally, as the goal of the project is to satisfy the clients or customers, quality should be taken into account right from the onset.
Members of a team cannot generate high-quality work without close supervision. To ensure that the team members meet the necessary output targets, the project manager must oversee or supervise their work.
Quality as a project manager refers to ensuring that project deliverables meet predefined standards and expectations. It involves:
1. **Meeting Requirements:** Delivering outputs that align with stakeholder needs and project specifications.
2. **Adherence to Standards:** Ensuring compliance with industry standards, regulations, and best practices relevant to the project domain.
3. **Attention to Detail:** Thoroughly reviewing work to identify and rectify errors or discrepancies promptly.
4. **Continuous Improvement:** Striving for ongoing enhancement by learning from past experiences and implementing best practices.
5. **Customer Satisfaction:** Prioritizing stakeholder contentment by delivering products or services that meet or exceed their expectations.
The need to produce quality products or services is very important in projects.It shouldnโt just consider the consumers alone.It shouldnโt also put into consideration the vision and what holds the company together.What gives it purpose to keep goingโฆIf you have a reason or a commitment to deliver quality products as a driving force ,one would tend to stick to that even when it becomes difficult.
quality is an internal focus.
And should be considered from the projectโs inception.
I also agree that the execution phase of a project is crucial for achieving quality goals and issues realted should be openly discussed to identify corrective actions.
Quality problems should be concealed from customers and possibly managers.
Individuals are enthusiastic about producing high-quality outcomes.
Team members do not produce quality outputs without close supervision.
Prioritizing quality is beyond about compliance, it entails unlocking the full potential of your team and delivering exceptional results. And I believe that quality should be considered from the beginning of any project.
Ola Olatonade – Cohort 13 Team 1
CORRECT COMMENT
Quality โ plays an important part of the project especially the outputs, it should be priority.
I agree that:-
– Quality should prioritize the customerโs needs.
– Quality is an internal focus.
– Quality should be considered from the projectโs inception.
– Quality issues should be openly discussed to identify corrective actions.
– Individuals are enthusiastic about producing high-quality outcomes.
– Team members do not produce quality outputs without close supervision, though not in all case.
I do not agree that:-
– Quality problems should be concealed from customers and possibly managers, as this could result in trust and convince issues.
Ola Olatonade – Cohort 13 Team 1
Quality โ plays an important part of the project especially the outputs, it should be priority.
I agree that:-
– Quality should prioritize the customerโs needs.
– Quality is an internal focus.
– Quality should be considered from the projectโs inception.
– Quality issues should be openly discussed to identify corrective actions.
– Quality problems should be concealed from customers and possibly managers.
– Individuals are enthusiastic about producing high-quality outcomes.
– Team members do not produce quality outputs without close supervision, though not in all case.
I Agree with the below points 1- 5 …also while I disagree with the last 3 point but I also believe that for quality to be sustain quality assurance should be design into the process which will enable correction even before the final output.,
I agree with points 1 to 5 because quality is the bed rock of any organisation but disagree with points 6,7 and 8. Is not a good idea yo conceal quality problem from consumers in order yo get feed back.
3. Agree: Quality should be considered from the beginning of a project. By integrating quality into the planning and design phases, it becomes easier to achieve and maintain throughout the project lifecycle.
7. Agree: People are motivated to produce quality outputs, especially when they understand the importance of their work and its impact on stakeholders.
I believe that quality should be prioritized and considered from the beginning of any project. prioritizing quality isnโt just about compliance, itโs about unlocking the full potential of your team and delivering exceptional results.
Project quality management involves defining quality standards for project deliverables and implementing measures to ensure those standards are met.
Quality, in this context, is meeting the customer or stakeholder needs through project outcomes.
Quality in any project must be priorities, as a matter of fact a project that comprises quality has failed. Quality is good better or best standard of product or satisfaction. The quality of of a managed project would give birth to another.
A project that is managed adequately with a top notch output is because quality was put into consideration.
Quality cannot be over emphasized in any project. That’s what most customers look out for. From start to finish of any project we should carry quality along because it goes a long way.
Absolutely, the concept that “quality should be focused on the customer’s needs” is fundamental in the field of quality management. This principle is often associated with the customer-centric approach to quality, and it aligns with the broader philosophy of Total Quality Management (TQM) and customer satisfaction.
Involving customers or end-users in the project planning and decision-making processes ensures that their perspectives are considered. Regular feedback loops throughout the project lifecycle help in adjusting deliverables to meet evolving needs.
The quality of project deliverables should be assessed based on how well they satisfy customer requirements. This includes adherence to specifications, functionality, and the overall user experience.
Placing the customer at the center of quality initiatives means understanding and meeting their expectations and requirements. This customer-centric philosophy is key to building long-term relationships and loyalty.
Quality, from the customer’s perspective, is the ability of a product or service to meet or exceed their expectations. By understanding those expectations, organizations can tailor their processes to consistently deliver what customers value.
Team that consistently deliver quality aligned with customer needs gain a competitive advantage. Meeting or surpassing customer expectations can lead to positive word-of-mouth, repeat business, and a strong market position.
Quality should be practiced in any project. Any project that is not built on quality cannot be fit or used.
For quality to be achieved in any project, project teams, stakeholders and project managers first need to consider the level of quality of what to deliver.
Quality issues should also be discussed openly.
This is where Feedback comes in to find compensatory actions
Quality is customer satisfaction with the project product, service or result.
So I agreed with Quality should be focused on customer’s needs. The goal of project is to achieve the expected benefits and the clients or customers satisfaction is top notch. And Quality should be considered from the beginning of the project because the aim of it is to satisfy the clients or customers.
Team members do not produce quality output without close supervision. The project manager must supervise the team members so they can hit the target of the required outputs.
From all we have discussed so far from the module,I agree that quality is an internal focus.
And should be considered from the projectโs inception.
I also agree that the execution phase of a project is crucial for achieving quality goals and issues realted should be openly discussed to identify corrective actions.
Quality problems should be concealed from customers and possibly managers.
Individuals are enthusiastic about producing high-quality outcomes.
Team members do not produce quality outputs without close supervision.
I totally agree that quality should prioritize the customer’s needs. It’s like putting the customer at the heart of everything you do. When you focus on meeting their needs and exceeding their expectations, you’re more likely to deliver a product or service that really hits the mark. It’s all about creating something that adds value and brings satisfaction to the customer.
it’s like a guiding principle that shapes every decision and action. It’s about understanding what the customer values, their preferences, and tailoring the product or service to meet those expectations. By keeping the customer at the forefront, you’re not just delivering a solution; you’re creating an experience that resonates with them. It’s like building a strong relationship based on trust and satisfaction.
Quality in any project must be priorities, as a matter of fact a project that comprises quality has failed. Quality is good better or best standard of product or satisfaction. The quality of of a managed project would give birth to another.
The main purpose of any project is about producing quality. Any project or output that is not focused on quality is not fit for use hence, it is important that outputs or projects are focused on the level of utility or quality that customers will derive from the output. Also, quality should also be focused internally. Any organization that is willing and ready to compete and excel among stiff competition should be ready to be focused on delivering quality internally. The stakeholders need to be emphatic about delivering quality and the project team must be focused on delivering quality project.
For quality to be achieved in any project, project team, stakeholders and the project managers first need to consider the level of quality of what they want to deliver. The attention given to the level of quality a project is to achieve will determine the level of quality of the output. More so, the execution phase of any project is the main determinant on how qualitative a project will be on delivery hence, the level of work put in to ensure quality is during the execution phase will likely be the main determinant of the output although, several other factors such as budget, team interest, stakeholders’ interest, etc. are very important as well.
Moreover, quality issues may be discussed publicly to allow team members and other stakeholders share their ideas and proffer solutions to quality issues provided that it has been discussed internally without a unique solution. However, quality issues or problems should be hidden from customers as they may see them as defects to the output but, managers should be made aware of the problems so as to serve as a learning experience in similar future projects.
People are always keen on delivering quality outputs but most times, keenness does not translate to the availability of all necessary factors that will bring about the quality of the output. These may includes budget, skills, interest, amongst others hence, it is important that team members are closely supervised to ensure that quality is achieved in any project.
From my own point of view, quality should be considered from the project’s inception because if time and cost should only be considered, the project’s set goal is not achieved. quality makes the project plan wholistic and attained. for example, in a bridge construction project, the project manager will have the quality of the project deliverable as a bedrock to other plans/process and this helps to curtail unnecessary costs and prolonged time that may come up due to bad quality of the project work delivered,
stakeholders and clients satisfaction with the project work is paramount because the problem identified for the project to begin should be solved and in solving this, quality is a key factor.
Quality should be focused on Customer’s needs and it should be considered from the beginning of the project so that the budgeting will be made. Quality issues should also be discussed openly( this is where feedbacks come in) to find corrective actions. Some team members may compromise on quality without supervision so they need to be supervised ny the PM to be sure they are adhering to the project goals on quality.
From my experience as a PM, the workers on a project unusually do not carry the thirst or vision being carried by the PM, hence, a close monitoring is required to ensure compliance. And in cases of compliance with little or no supervision, such staff or worker should be rewarded and encouraged(not necessarily monetary) , however, this could help wake up the sleeping integrity in others
Quality should be based on customer needs and should be considered from the project planning phase. Continuous measurements and periodic evaluation should be carried out on each and every phase.
OKODI Okodi, Cohort 13, Team 10
Quality can be defined in many ways; however, I believe that quality is simply about satisfying the desires of the customer. The customer should always be the primary focus of any service, and meeting their needs is what constitutes quality.
In a different context, a project is considered to be of high-quality if it meets the project’s requirements in terms of time and cost and adheres to the project’s scope. Moreover, the project’s quality should be measured against other similar projects executed under the same conditions, budget, and time.
Examples of projects that meet quality standards are those that meet the requirements of the customer, adhere to the project’s scope, and are completed within the specified time and budget.
I agree with the following statements regarding quality:
1. Quality should prioritize the customerโs needs.
2. Quality should be considered from the projectโs inception.
3. The execution phase of a project is crucial for achieving quality goals.
4. Quality issues should be openly discussed to identify corrective actions.
However, I have a slightly different perspective with the statement that quality is an internal focus. I believe that the customer validated the quality of goods and services and if they are not satisfied, it means that the project has failed to meet their quality specifications. Therefore, quality is more of an external focus than it is an internal one.
Quality should prioritize the customerโs needs. Consistently delivering high quality deliverables that meets customers needs and wants establish trusts. I agree
Quality should be considered from the projectโs inception.
When quality is prioritized as customer’s need, companies enjoy a ton of benefits: more loyal customers, more positive reviews, and more revenue. That’s why focusing on quality as customer’s need is so important.
There are many definitions of quality but in my understanding it it;
Quality is knowing, understanding, and delivering the requirements of a project scope to the closet level of success.
I agree that Quality should be based on customer needs and should be discussed from the start of the project… To be able to identify corrective measures and periodic evaluation should be carried out…
Quality should be considered from the Project’s inception. Everything pertaining the Quality of the Project should be put in place since the beginning of the project and it should be assessed at every phase of the project.
Quality should prioritize the customer’s needs. Consistently delivering high quality deliverables that meets customers needs and wants establish trusts.
Internal processes of an organisation are very important for delivering quality products.
Also, quality issues should involve every member of a project, it should be openly discussed about to avoid errors.
Quality should prioritize the customerโs needs. – I agree
Quality is an internal focus. – I agree
Quality should be considered from the projectโs inception. – I agree
The execution phase of a project is crucial for achieving quality goals. – I agree
Quality issues should be openly discussed to identify corrective actions. – I agree
Quality problems should be concealed from customers and possibly managers. – I disagree
Individuals are enthusiastic about producing high-quality outcomes. – I agree
Team members do not produce quality outputs without close supervision. – I agree
The underlying purpose of any project is quality whether good or bad.
Quality must be assessed at each stage or phase of the project (initiation, planning, execution or closure).Quality issues should be discussed openly not only with customers,or managers but with team members.
Having this discussion affects all other aspects of the iron triangle, time, costs, etc. The level of quality is determined by all other factors as highlighted.
Quality should be considered from the projectโs inception.The execution phase of a project is crucial for achieving quality goals.
and quality issues should be openly discussed to identify corrective actions.
I think that quality issues should be discussed openly to find corrective actions. Executing a project aims at delivering the planned outcomes on time at within the allocated budget, but it has to be of a certain standard. And if it is seen that the quality doesn’t meet the requirements, it is important to discuss any issue arising and correct same, to avoid disappointing stakeholders such as the sponsor and the end users or consumers.
Quality is one critical aspect of any endeavor, as it directly influences customer satisfaction, the success of projects, and the overall reputation of individuals and organizations. Prioritizing the customerโs needs, considering quality from project inception, and maintaining transparency about quality issues are essential practices. Quality is not solely an internal focus; it extends to meeting external requirements and exceeding customer expectations. Ultimately, the commitment to delivering high-quality outcomes, both individually and as a team, is crucial for long-term success and positive relationships with stakeholders.
I agree with
1. Quality should prioritize the customerโs needs.
2. Quality is an internal focus.
3. Quality should be considered from the projectโs inception.
4. The execution phase of a project is crucial for achieving quality goals.
5. Quality issues should be openly discussed to identify corrective actions.
I disagree with
1. Quality problems should be concealed from customers and possibly managers.
2. Team members do not produce quality outputs without close supervision.
3. Individuals are enthusiastic about producing high-quality outcomes.
I agree with the first which says quality should be focused on the customers needs. This is essential even in the aspect of demand, the more the satisfaction customers or consumers get from the quality of product the more the demands placed on the goods.
Quality should be discussed openly to find corrective options because team members has a bigger role to play in that aspect. Once the project manager discussed it openly since they’ve been allocated with their part of job they will know where the problem lies and where to buckle up.
Quality should be considered from the beginning of the project no matter the change in the budget during execution.
I agree with
1. quality should be focused on the customers needs: this implies that the customer receives the benefit of the project or service been offered. this is because if the service or project fails to meet the customers needs or expectations the project or brand will suffer.
2. quality should be considered at beginning of the project: this implies that having quality in mind helps the project or the team to stay on track having good quality in mind for the benefit of the customers and success of the project.
3. quality issues should be discussed openly to find corrective actions: this helps the project or team to find solution to the issues, they do it togather by brainstorming, bringing in their suggestion, skills, experience, methods, helping to find solution to the problem faster.
I agree to the first which says *quality should be focused on customers needs* and it should also be considered from the begining of the project.
Clients taste are very paramount when it comes to a project, every client has a blueprint of the kind of quality they want to see after the end of the project and this should be discussed intensively cos quality and resources goes hand in hand. Once a project manager understand the customers need, then he can plan ahead on the cost of the project effectively.
Altho mostimes it depends on the kind of project cos there are project that already have an established standard, quality and specifications and once a project manager goes against those in other to please the client, they may end up loosing their professional license and it may even cost them jail time.
Quality should be considered from a project inception. When embarking on a project, the quality will determine the end result. Thus the execution phase of a project is crucial as to how the project turns out.
I agree with all, especially “Team members do not produce quality outputs without close supervision ”
The only way a project will be efficiently done is when all those involved are put into a spot of total supervision and search light
I agree with the following statement to be considered about Quality .
(1) Quality issues should be openly discussed to identify corrective actions.
(2)The execution phase of a project is crucial for achieving quality goals.
(3) Quality should be considered from the projectโs inception.
(4) Quality should prioritize the customerโs needs.
I agree with the following
1. Quality should be focused on customer’s need
2. Quality should be considered from project inspection
3. The execution phase of a project is crucial for achieving goals
I agree with this statement. Quality should prioritize the customerโs needs. Quality should be considered from the projectโs inception. The execution phase of a project is crucial for achieving quality goals. Quality issues should be openly discussed to identify corrective actions.
In all capacity, prioritizing customer needs ensures that the end result aligns with what the customer truly values. When quality and customer needs intersect, it creates a positive experience and fosters trust.
WilliamsOk
Cohort13
Agree with the following statements:
* Quality should be focused on the customer’s needs.
* Quality should be considered from the beginning of the project.
* Quality issues should be discussed openly to find corrective actions.
I disagree with the following statements:
* Quality is focused internally. (Quality should be customer-focused, not just internally focused.)
* The execution phase of a project is the most critical to achieving quality targets. (Quality should be considered throughout the project life cycle, not just execution.
I disagree with the remaining others under discussion
I agree with the following:
Quality should prioritize the customerโs needs.Quality should be considered from the projectโs inception.The execution phase of a project is crucial for achieving quality goals.Quality issues should be openly discussed to identify corrective actions.
QUALITY SHOULD BE CONSIDERED FROM THE BEGINNING OF THE PROJECT.
BY OBI EBERECHUKWU JUSTINA.
COHORT 13, TEAM 10.
The statement “quality should be considered from the beginning of the project” highlights the importance of prioritizing quality throughout the project lifecycle, starting from the initial planning stages. Here’s why it’s essential:
Prevention over correction: Addressing quality concerns early on allows for proactive measures to prevent defects or errors, rather than relying on reactive measures to correct issues later in the project, which can be more time-consuming and costly.
Stakeholder expectations: Considering quality from the outset helps set clear expectations with stakeholders regarding the level of quality they can expect from project deliverables, thus minimizing potential dissatisfaction later on.
Cost-effectiveness: Investing in quality management processes from the beginning can lead to cost savings in the long run by reducing rework, warranty claims, or customer support costs associated with poor-quality products or services.
Risk mitigation: By identifying and addressing quality risks early in the project, teams can mitigate the likelihood of quality-related issues causing delays or disruptions further down the line.
Reputation and brand integrity: Delivering high-quality products or services enhances the organization’s reputation and brand integrity, which can lead to increased customer loyalty and market competitiveness.
In summary, considering quality from the beginning of the project is essential for ensuring project success, meeting stakeholder expectations, and ultimately delivering value to the organization and its customers.
Quality should be focused on the customer’s needs.
Quality should be considered from the beginning of the project.
The execution phase of a project is the most crucial to achieve quality targets.
Quality issues should be discussed openly to find corrective actions.
People are keen on producing quality outputs.
Quality should prioritize the customerโs needs.
I agree with this statement. Quality should ultimately meet or exceed customer expectations. Understanding and fulfilling customer needs and expectations are fundamental to delivering a high-quality product or service.
Quality should be considered from the projectโs inception.
Considering quality from the beginning allows for proactive planning and implementation of processes to ensure quality standards are met throughout the project lifecycle. It helps in preventing issues and ensures that quality is built into the project from the start
The execution phase of a project is crucial for achieving quality goals.
The execution phase is where plans are implemented, and quality standards are implemented. It’s essential to have robust execution processes to ensure the project’s quality goals are achieved.
Quality issues should be openly discussed to identify corrective actions.
I strongly agree with this statement. Open discussion about quality issues promotes transparency and collaboration, leading to the identification of root causes and effective corrective actions. Addressing issues openly helps in preventing recurrence and improving overall quality.
OHAEGBULAM CHIKAODI PRECIOUS
Cohort 13 team 10
When we talk about quality, it is simply a fundamental dimension of project scope.
1. I agree that quality should prioritise the customer’s needs. In every organisation customer’s satisfaction is key. This relates to the standard of the project or service being offered. When customer’s service is prioritised, organizations enjoy the more.
2. Quality is an internal focus. Quality should be considered from the project’s inception. The execution phase of a project is crucial for achieving quality goals.
3. Quality should be considered from the project’s inception. I agree to this. There is a lot of value in having quality mindset even during inpception of a project. Typically, in Agile, the primary purpose of the inception phase is to do just enough work to get the delivery team going in the right direction and get the stakeholderbuy in.
4. The execution phase of a project is crucial for achieving quality goals. The project execution is to develop and produce the project’s expected deliverables that must be delivered on time and within budget and must meet the agreed upon scope and fulfill customer quality requirements.
5.Quality issues should be openly discussed to identify corrective goals. It is the goal of the corrective action plan to acquire and evaluate data, identify commodity and quality concerns and adopt the necessary and efficient plans.
6. Quality problems should be concealed from customer’s and possibly managers. Ignoring quality problems can lead to servere consequences, from damaged reputations to financial losses.
7. Individuals who are enthusiastic usually feel good and eager to share that good feel to others, as well as being well-oriented.
8.Team members do not produce quality outputs without close supervision.. I disagree with this. Employees is prompt in reporting for work and effectively and efficiently uses his/her time to accomplish his/her job tasks.
I agree with the following statements:
Quality should prioritize the customerโs needs.
Quality is an internal focus.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
Individuals are enthusiastic about producing high-quality outcomes.
I do not agree with the following statements:
Quality problems should be concealed from customers and possibly managers.
Team members do not produce quality outputs without close supervision.
Quality is defined as the totality of features and characteristics of a product or service that bears its ability to satisfy stated or implied needs of the customer.
The four dimensions of quality are product quality, service quality, process quality, and customer experience quality. Product quality is the most important dimension, as it refers to the physical characteristics and performance of the product.
Quality is the fitness for purpose or the degree of conformance of the outputs of a process or the process itself to requirements. Quality control consists of inspection, measurement and testing to verify that the project outputs meet acceptance criteria defined during quality planning.
I agree with the following statements
1. Quality should be considered from the projects inception.
2. The execution phase of the project is crucial for achieving quality goals.
3.Quality issues should be openly discussed to identify corrective actions.
4.Quality should prioritize the customers needs.
5. Quality is an internal focus
I agree with the following statements
1. Quality should be considered from the projects inception.
2. The execution phase of the project is crucial for achieving quality goals.
3.Quality issues should be openly discussed to identify corrective actions.
4.Quality should prioritize the customers needs.
5. Quality is an internal focus
Quality should prioritize the customerโs needs: Emphasizing customer satisfaction is a fundamental aspect of quality management, ensuring that products or services meet or exceed customer expectations.
Quality is an internal focus: Internally maintaining and improving processes contributes to overall quality, ensuring efficiency and effectiveness within the organization.
Quality should be considered from the projectโs inception: Integrating quality considerations from the beginning helps prevent issues and ensures that quality is built into the project’s foundation.
The execution phase of a project is crucial for achieving quality goals: Execution is where plans are put into action, making it a critical phase for achieving the desired quality outcomes.
Quality issues should be openly discussed to identify corrective actions: Transparent communication and a willingness to address problems are crucial for continuous improvement and resolving quality issues promptly.
Quality problems should be concealed from customers and possibly managers: This contradicts the principles of transparency and openness. Concealing problems can lead to long-term issues and a loss of trust. Open communication is generally a better approach.
Individuals are enthusiastic about producing high-quality outcomes: Enthusiasm and commitment from individuals contribute significantly to achieving high-quality results.
Team members do not produce quality outputs without close supervision: While supervision is important, fostering a sense of responsibility and providing the right environment can empower team members to produce quality outputs independently.
QUALITY:
After considering the following statements about quality,
I agree that Quality should prioritize the customerโs needs, as they are the primary consumers/stakeholders of the product.
I do not agree that quality is an internal focus. Both internal and external opinions must be considered.
I also agree that Quality should be considered from the projectโs inception, as this would make the project team understand what level needs to be achieved and the standards that must be attained to satisfy the customer’s requirements.
In the same vein, the execution phase of a project is very crucial for achieving quality goals. The execution phase of a project entails the point at which the crux of the work begins till it ends, and to this case, understanding how crucial quality is to the project’s success would gear the team up to work hard towards this end.
I also agree that quality issues should be openly discussed to identify corrective actions. This should be done at the beginning, during the project execution phase and the ending phase.
I do not agree to the notion that quality problems should be concealed from customers and possibly managers.
I agree that individuals are enthusiastic about producing high-quality outcomes. All the project team wants is a successful outcome, and the approval of their clients and stakeholders.
I do not agree that team members do not produce quality outputs without close supervision. The team members are specialized in their various fields and respected members of the organization they work for, and being professional in their works is an already adapted trait. However, the project manager can check up on the team members from time to time to get feedbacks from them.
From the provided definitions and principles of quality, I agree with the following statements:
1. Quality should prioritize the customerโs needs: This aligns with the notion that quality is about meeting or exceeding customer expectations.
2. Quality should be considered from the projectโs inception: Early consideration of quality ensures that it is built into the project plan and processes from the start.
3. The execution phase of a project is crucial for achieving quality goals: This phase is where the actual work is done, and therefore, it is essential for ensuring that quality standards are met.
4. Quality issues should be openly discussed to identify corrective actions: Open communication about quality issues is vital for continuous improvement and problem-solving.
5. Individuals are enthusiastic about producing high-quality outcomes: Motivated individuals are more likely to strive for quality outcomes.
6. Team members do not produce quality outputs without close supervision: Trust and empowerment are key for fostering a culture of quality where team members take ownership of their work. Close supervision may hinder autonomy and creativity, which are essential for producing quality outputs.
I agree with the following statements:
1. Quality should prioritize the customerโs needs.
3. Quality should be considered from the projectโs inception.
4. The execution phase of a project is crucial for achieving quality goals.
5. Quality issues should be openly discussed to identify corrective actions.
7. Individuals are enthusiastic about producing high-quality outcomes.
I disagree with the following statements:
2. Quality is an internal focus – Quality should consider both internal processes and external customer needs.
6. Quality problems should be concealed from customers and possibly managers – Transparency is important for addressing and resolving quality issues.
8. Team members do not produce quality outputs without close supervision – Trust and autonomy can contribute to quality outcomes when team members are skilled and motivated.
I actually agree with the following statements;
Quality is an internal focus.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
Quality can be attained by close supervision on the project team.
I agree with the following statements:
– Quality should prioritize the customerโs needs.
-Quality should be considered from the projectโs inception.
-Quality issues should be openly discussed to identify corrective actions.
– Team members do not produce quality outputs without close supervision.
NB. The one I agree with most is ” Quality should be considered from the projectโs inception”.
Olaoluwa Oyeleye
Cohort 13
Team 10
To me I do say quality is the sincerity of a project manager in delivering a service.
The whole essence of a project if integrity is involved is to produce a qualitative outcome. This, if this is the case, from conception of the idea, to the execution and deliverance of project, quality should be the hallmark of discussion.
furthermore, no man is an island and to get a good quality, it should be subject to debate by all who has stake and interest in the project
I agree with the statements that :
1. Quality should prioritize the customerโs needs.
2. Quality is an internal focus.
3. Quality should be considered from the projectโs inception.
4. The execution phase of a project is crucial for achieving quality goals.
5. Quality issues should be openly discussed to identify corrective actions.
6. Individuals are enthusiastic about producing high-quality outcomes.
7. Team members do not produce quality outputs without close supervision.
Adepoju Adesina
Cohort 13
Team 1
I agree with statements about quality.
Quality should prioritize the customerโs needs.
Quality is an internal focus.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
Individuals are enthusiastic about producing high-quality outcomes.
I agree with the statement that:
Quality should prioritize the customerโs needs. Because the end result is for the customer and if the customer needs is not put at the forefront, how do we say we have created a product that likely does not meet a customer’s need.
I disagree that Quality is an internal focus. Quality is both internal and external. The customers we aim to please are external so how does quality want to focus on just the internal without considering the most important people who are external.
Yes, Quality should be considered from the projectโs inception. It is from the beginning of a project that we lay the right foundation for a quality work to be done. We cannot delay till the end of the project before we consider quality of the project.
The execution phase of a project is crucial for achieving quality goals. I believe every phase is crucial for achieving quality goals. From the inception, to the testing phase to the execution phase, they are all important to achieve quality goal.
Quality issues should be openly discussed to identify corrective actions. Of course, quality issues should be discussed openly, so everyone shares ideas and their thoughts on quality issues and their corrective actions.
Quality problems should be concealed from customers and possibly managers. No it shouldn’t be. It should be openly discussed as earlier noted.
Individuals are enthusiastic about producing high-quality outcomes. I don’t think or believe that every individual is automatically enthusiastic about producing high-quality outcomes. I believe it has more to do with the individual work ethic and value system. However, it is important that every member of the team keys into the vision and is enthusiastic about producing high quality outcomes.
Team members do not produce quality outputs without close supervision. I do not believe micromanaging a team would lead to quality outputs. Rather, as a PM, we have to trust the judgement of our team members in producing quality. The PM should rather gice support instead of micromanaging.
I totally agree with the following statements
Quality is an internal focus.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
Individuals are enthusiastic about producing high-quality outcomes.
I agree with the statements below
1. Quality should prioritize the customerโs needs.
2. Quality is an internal focus.
3. Quality should be considered from the projectโs inception.
4. The execution phase of a project is crucial for achieving quality goals.
5. Quality issues should be openly discussed to identify corrective actions.
There are so many reasons why quality is important among the reasons above, it is a topic that should be discussed and brought to everyone’s understanding to enable their active involvement in achieving the quality goals.
I’m afraid I have to disagree with the reasons below as quality concerns should not be hidden, this can lead to disaster and cripple the project on the long run.
1. Quality problems should be concealed from customers and possibly managers.
2. Individuals are enthusiastic about producing high-quality outcomes.
3. Team members do not produce quality outputs without close supervision.
Christabelle
PM Consort 13
I totally agree that we should focus on delivering top-notch quality right from the beginning of our project. Before we even start, everyone on the team should understand that making sure our work is of the highest quality is super important. We need to say it out loud because it affects everything we use in the project and what we end up delivering.
By making it clear that quality is a big deal from the very start, we set the tone for the whole project. It’s like saying, “Hey, we’re not just aiming for okay, we’re aiming for awesome!” This early focus on quality helps us make better decisions and ensures that what we produce is top-notch.
So, in simple terms, saying “quality matters” from the get-go is like setting a high standard for ourselves. It’s the key to making sure our project turns out great and everyone is happy with the results.
Olive Chiamaka Sadiq
Team 2
Cohort 13
Quality:
Quality is an essential part of project management. Of what essence is it to manage a project without meeting the expectations/standard of the customer; a disaster i suppose. This is why quality must be planned properly at the inception of a project. proper quality planning down to control level in a project will ensure that resources are not wasted.
What is quality?
1. Conformity to laid down standards.
2. Adherence to processes and procedures that achieve the desired goals.
3. A system, process, product and or service that meets expectations of the customers or users.
a. In determining quality, the customer is at the center point. A project manager must strive to meet the expectations and standard of the customers as defined in the project plan.
b. Quality is not just an internal issue, it must be considered from the point at which it affects the product or service and the users.
c. In determining the quality standard of a product, the process begins with the quality plan: What materials are needed, what quality standard are of the materials, where can they be sourced, etc. So, quality must begin from inception of a project and controlled throughout the project life cycle.
d. Every project plan is done at the execution stage. therefore, this is the stage where every intended quality expectations must be delivered. A deviation from the plan will obstruct the quality standard of the product. The project manager must ensure that the execution goes with the plans through the quality control process.
e. Quality issues should be an open debate and discussion among the project team. If the need be the sponsors should be carried along to clear some conflicting issues.
In general, The place of quality in project management is very important. Quality is about having an acceptable processes that produces acceptable products/services.
best regards.
Nathaniel – PM Cohort 13.
the statements that I do agree with are:
1. Quality should prioritize the customerโs needs. this is because the existence of the project is based on the need around, what the customers need, therefore the quality of production must prioritize the needs of customers to produce relevant products that will meet their needs totally and safely
2. Quality should be considered from the projectโs inception. from the launch of the project, the manager should communicate the vision and goal of the project properly and the quality of output they intend to produce. this will help the team members to keep checking and monitoring if they are meeting the target, they will keep aligning all processes with the quality of targeted deliverables and this will ease the evaluation process and minimize the risk at the end of the project. so it is crucial to consider quality at the begining of the project.
3. Quality issues should be openly discussed to identify corrective actions. Yes, the issue of quality should be discussed openly to identify corrective actions. As we have learned communication and transparency are key in project management, this will enable the team to have all necessary information on the process and progress of the project and the issues around them. this will raise trust among team members and motivate them to work in relation to the values and rules of the organization towards the goal of the project. it will facilitate collaboration in the decision and execution with attention to not seeing the issues raised again.
In terms of quality I agree with the points Stated above apart from point number 6, I don’t agree that quality should be hidden from customers and managers. Customers can determine the success and failure of a particular product if quality is hidden from them and they get to find out, that can affect the relationship of the customers and the management, hence even managers should also be aware of quality.
I agree with 1,2,3,4,5,7 and 8.
And quality challenges should not be concealed from the managers.
Quality control is crucial for any project, even though there are a lot of variables that can affect it. After considering the various facets of quality, I agree with the following:
1. Quality ought to be the first priority right from the start of the project. This early emphasis helps to acquire the required knowledge or abilities, create the project plan, and shape the scope.
2. Finding and implementing corrective measures depend on candidly addressing quality issues. Fostering an atmosphere in which quality-related concerns are freely exchanged guarantees that all parties are conscious of possible concessions and work together to find and fix problems, enabling the project to move forward and be completed in the best possible way.
3. Not every group or member of a team needs intensive supervision to generate high-quality results. Acknowledging the team’s effectiveness project management requires team members in a variety of situations. The project manager can manage the team more effectively if they are aware that some people work better under pressure or without constant supervision.
4. Secretly conceal quality issues from managers or customers makes it more difficult to find workable solutions.
5. To produce the intended high-quality result, a project must successfully complete each stage. I disagree that the execution phase is the most crucial; in fact, I believe that the planning phase is more crucial. The organization and placement of all required knowledge, abilities, and materials occurs during planning, which guarantee a strong basis for the ensuing execution stage.
Regarding quality I agreed with 1,4,5,6,7
All this point when considered, it will go a long way to achieving a greater goals.
Quality could be interpreted in many ways and it is subjective depending on the kind of project and deliverables expected and the cadre or social strata the project is designed to meet their needs.
1. Quality should generally priotize the customers needs;
2. Quality is an internally focused position which is perceived from one customer to the other based on their idea of what the product design should cater for
I agree with 3, 4, 5, 7, and 8
Quality is essential in any project and should be discussed and considered in the project planning right from the onset.
In any project team or project life cycle, the quality of the deliverables/output is fundamental to arriving at the set objective within available resources and time allocated. Which is why:
1. Quality should be considered from the project inception.
2. Quality issues should be constantly discussed amongst team members, partners and stakeholders and donors to identify corrective action
The term Quality is really important in delivering a program and to achieve these
1. Quality should be discussed with the customer
2.The main primary focus of the team
Reflecting on the statements about Quality in Project Management (PM), here are my thoughts:
1. Quality should be focused on customer’s needs: I agree with this statement. Quality, in the context of project management, should ultimately meet or exceed the customer’s expectations and requirements. Understanding and prioritizing the customer’s needs are essential for delivering a successful project.
2. Quality is focused internally: I partially disagree with this statement. While internal processes and standards contribute to quality management, the primary focus of quality should be on meeting external stakeholder requirements, particularly those of the customer.
3. Quality should be considered from the beginning of the project: Absolutely agree. Quality should be integrated into all aspects of the project lifecycle, starting from project initiation. By considering quality requirements early on, project teams can establish clear objectives, define quality standards, and incorporate quality management practices throughout the project.
4. The execution phase of a project is the most critical to achieve quality targets: While the execution phase is indeed critical for implementing quality plans and ensuring adherence to quality standards, I believe that quality management is a continuous process that spans the entire project lifecycle. Quality planning, assurance, and control activities should be ongoing efforts from project initiation to closure.
5. Quality issues should be discussed openly to find corrective actions: Absolutely agree. Open communication about quality issues is essential for identifying root causes, implementing corrective actions, and preventing recurrence of similar issues in the future. Transparency fosters trust and collaboration within the project team and with stakeholders.
6. Quality problems should be hidden from customers and possibly also managers: Strongly disagree. Transparency is key in project management, including addressing quality issues. Hiding quality problems can erode trust, damage relationships, and ultimately lead to project failure. It’s essential to address quality issues openly and collaboratively with stakeholders to find effective solutions.
7. People are keen on producing quality outputs: Generally, people strive to produce quality outputs, especially when they understand the importance of quality in achieving project success and meeting customer expectations. However, factors such as resource constraints, competing priorities, and inadequate training or support can sometimes hinder individuals’ ability to consistently deliver quality work.
8. Team members do not produce quality outputs without close supervision: While supervision and guidance can support quality management efforts, I believe that empowering team members, providing clear expectations, and fostering a culture of accountability and ownership are more effective approaches to ensuring quality outputs. Trusting and empowering team members can lead to greater commitment and innovation in achieving quality targets.
In summary, prioritizing customer needs, integrating quality from the project’s inception, fostering open communication about quality issues, and empowering team members are essential principles for achieving quality outcomes in project management. Transparency, collaboration, and a focus on continuous improvement are key factors in successful quality management practices.
These are the following qualities i agree with:
โข Quality should be considered from the beginning of the project
โข The execution phase of a project is the most critical to achieve quality targets
โข Quality issues should be discussed openly to find corrective actions
I agree with the following comments about quality:
1. Quality should prioritize the customerโs needs.
Yes, quality should eventually meet or surpass customer expectations. Prioritizing customer requirements ensures that the product or service provided meets its intended purpose and adds value to the consumer.
2.Quality should be considered from the projectโs inception:
Indeed, considering quality from the start of a project helps to integrate quality concepts across the entire project lifetime. This proactive strategy prevents problems from surfacing later and guarantees that quality is embedded into the project’s outputs from the start.
3. The execution phase of a project is crucial for achieving quality goals: Yes, execution is where the plans and designs are put into action, and any flaws or gaps in quality can have serious ramifications for the project’s outcomes. As a result, maintaining focus on quality during execution is critical for meeting quality objectives.
4. Quality issues should be openly discussed to identify corrective actions: Transparency and open communication regarding quality issues are critical for determining fundamental causes and taking effective corrective action. Addressing quality issues publicly helps to prevent recurrence and promotes a culture of continuous improvement.
I disagree with the following statements:
1. Quality is an internal focus:Transparency and open communication regarding quality issues are critical for determining fundamental causes and taking effective corrective action. Addressing quality issues publicly helps to prevent recurrence and promotes a culture of continuous improvement.
2. Quality problems should be concealed from customers and possibly managers:It is unethical to hide quality flaws, and doing so may damage stakeholders’ and customers’ trust. To keep credibility and trust, it’s critical to communicate openly about quality problems and to work together to find solutions.
3. Individuals are enthusiastic about producing high-quality outcomes: While a lot of people could genuinely be excited about delivering excellent results, this isn’t always the case. The elements that influence motivation and enthusiasm for quality might differ, and these include individual values, company culture, and job satisfaction.
4. Team members do not produce quality outputs without close supervision:It’s not true to state that team members cannot generate high-quality work without close monitoring, even though direction and supervision might be helpful in guaranteeing quality. Team members can frequently generate high-quality results when provided with clear expectations, training, and a positive work environment.
I agree that:
1) Quality should be focus on customer needs;
2) Quality should be considered from the beginning of a project;
3) The execution phase of a project is the most critical for achieving quality target;
4) Quality issues should be discussed openly so as to find corrective actions.
I agree that Quality should prioritize the customerโs needs.
I agree that the execution phase of a project is crucial for achieving quality goals.
I agree that Individuals are enthusiastic about producing high-quality outcomes.
I agree that Team members do not produce quality outputs without close supervision.
Quality should be focused on the customerโs needs.- I agree, The customer is the final consumer
Quality is focused internally- for a better output from developers yes.
Quality should be considered from the beginning of the project.- True. The rest will be history if you don’t get it right the first time.
The execution phase of a project is the most critical to achieve quality targets- Nope. It all starts with planning, then execution. If you plan wrong, with the wrong items, then even execution will go wrong, However, Quality execution with the right resources makes all targets excellently achievable.
Quality issues should be discussed openly to find corrective actions. I agree.
Quality problems should be hidden from customers and possibly also managers. I disagree. Honesty and integrity is part of project management.
People are keen on producing quality outputs. True. We need to encourage repeat business,
Team members do not produce quality outputs without close supervision. True and False. True if your project team members need to work under supervision and False if you are getting Subject Matter Experts into the team and would not compromise quality over time and costs
I agree with 1,3,4,5 and 8 because they are essential when carry out project quality
1. Quality should be focused on the customer’s needs: This means that the primary objective of ensuring quality in any project or product should be to meet the requirements and expectations of the customer. By understanding and addressing the customer’s needs, we can deliver a high-quality outcome that satisfies their expectations.
2. Quality is focused internally: While it is important to consider the customer’s needs, internal focus on quality is also crucial. This involves setting high standards, establishing efficient processes, and ensuring that the team members have the necessary skills and resources to deliver a quality output. By focusing internally, we can create a culture of excellence and continuous improvement.
3. Quality should be considered from the beginning of the project: Quality should not be an afterthought; it should be integrated into the project right from the start. By considering quality at the beginning, we can plan and design processes that prioritize quality, identify potential risks, and establish metrics to measure and monitor quality throughout the project lifecycle.
4. The execution phase of a project is the most critical to achieve quality targets: While quality should be considered from the beginning, the execution phase is where the rubber meets the road. It is during this phase that the project is implemented, and any deviations from the quality targets can have a significant impact on the final outcome. Therefore, it is crucial to pay close attention to quality during the execution phase to ensure that the project meets the desired quality standards.
5. Quality issues should be discussed openly to find corrective actions: Open and transparent communication is essential when it comes to addressing quality issues. By discussing quality problems openly, team members can collaborate to identify the root causes, brainstorm solutions, and implement corrective actions. This fosters a culture of learning and improvement, ultimately leading to better quality outcomes.
6. Quality problems should be hidden from customers and possibly also managers: This statement is not aligned with the principles of transparency and trust. Hiding quality problems from customers or managers can lead to further issues down the line, erode trust, and damage relationships. It is important to address quality problems openly and honestly, involving stakeholders in the process to find solutions and prevent similar issues in the future.
7. People are keen on producing quality outputs: It is generally true that people take pride in their work and strive to produce quality outputs. When individuals are motivated, engaged, and empowered, they are more likely to deliver high-quality results. By creating a supportive environment, providing the necessary resources, and recognizing and rewarding quality work, we can harness this innate desire for quality and drive better outcomes.
8. Team members do not produce quality outputs without close supervision: While supervision and guidance are important, it is not accurate to assume that team members cannot produce quality outputs without close supervision. With proper training, clear expectations, and a supportive work environment, individuals can take ownership of their work and deliver quality outputs independently. Trusting and empowering team members can foster a sense of responsibility and accountability, leading to better quality outcomes.
I’m in agreement with points 1,2,3,4&8 because I think they are essential in any project quality.
I agree with the points that; quality should be discussed with the customer at the fist meeting, it should be the main focus of the team, quality issues should be discussed with the customers and not hidden from them.
I agree with points 1,3,4 &8. I think they are very important in ensuring the quality of a project output.
With my present experience in the pharmaceutical world i agree with all the statement mentioned above.
From my manufacturing experience, i would agree with points 1, 3 and 5. Points 7 and 8 depend on whether the organization imbibes quality as a value. Quality is culture as this is surely important for organizations that see it as such regardless of whether it is operations, engineering or projects.
I would disagree with point 2 because for quality to be a value in an organization, it has to be first cultural. While it must first be internalized, it should eventually transcend across all employees, stakeholders and even project teams.
While point 4 is true, i am of the opinion that planning, sourcing amd even team selection are crucial for achieving quality goals.
1. Quality should be focused on customerโs needs: Agree.
2. Quality is focused internally: Agree.
3. Quality should be considered from the beginning of the project: Agree.
4. The execution phase of the project is the most crucial to achieve quality targets: Not entirely correct as project lifecycle culminates to its overall quality during the execution phase. Quality is as cost at every phase of the project lifecycle.
5. Quality issues should be discussed openly to find corrective actions: Quality issues are sensitive issues and should be discussed within the project team and wisely.
6. Quality problems should be hidden from customers and possibly also managers: From customers, yes. Any communication of quality issues with customers should be done strategically to protect the customer and also the organization. Quality problems should never be hidden from the managers.
7. People are keen on producing quality outputs: Agree.
8. Team members do not produce quality outputs without close supervision: Strongly disagree for an experienced project team.
I agree with 1,3,4 & 5. Ultimately i believe ethics has a large role in delivering quality projects. Companies that consistently deliver quality projects, you will find have a strong ethics which is robustly adhered to.
An Igbo adage says, when a road is good, it’ll be worth passing through a second time.
The quality of service render would determine is a client should return for more, or look elsewhere.
Quality should largely be based on users’ needs, the company’s ethics, and meeting up with the regulatory standard. Making quality a priority helps the company to gain market control and carve a niche for themselves in the industry
Quality should definitely focus on the users needs and should be considered from the execution stage.
As the saying goes, a happy customer is a good product which will make the customer come back.
Every customer whose needs are met, consider such product or service a qualuty one.
every customer whose needs are met, consider such product or service a qualuty one.
Quality shoyld be considered from the beginning of the project.
These 2starements stand out for me
Quality should be considered from the projectโs inception
Per different definitions of quality we found that it is about ” Overall characteristics of a product or service that fulfil the requirements of a customer. We also learned that the quality is interrelated with time and scope of the project. This implies that all processes implied in the project life cycle should align with the resources (Cost) , time allocated to tasks in order to produce the quality product. The meaning of the above is that the quality of a product is at the center of any processes involved as it determine what resources and time to allocate to produce it.
1. Quality should be focused on customer’s needs: Agree.
2. Quality is focused internally: Agree.
3. Quality should be considered from the beginning of the project: Agree.
4. The execution phase of the project is the most crucial to achieve quality targets: Not entirely correct as observing quality at the different phases of the project lifecycle culminates to its overall quality during the execution phase. Quality is as crucial as time and cost at every phase of the project lifecycle.
5. Quality issues should be discussed openly to find corrective actions: Quality issues are sensitive issues and should be discussed with wisdom but within the project team, it should be discussed openly.
6. Quality problems should be hidden from customers and possibly also managers: From customers, yes. Any communication of quality issues with customers should be done strategically to protect the customer and also the organization. Quality problems should never be hidden from the managers.
7. People are keen on producing quality outputs: Agree.
8. Team members do not produce quality outputs without close supervision: Strongly disagree for experienced project teams.
In every phase of a project quality should be discussed from the very beginning as this will drive customers to your product once they are satisfied with the quality of the product they will do the marketing of the product without even been paid. I use Sonic burger as an example, the first I had it, it was so delicious because of the finishing they gave the burger when making it. So it comes down to the time, money and invested into it from the beginning and the aim of achieving a quality delicious meal to customers as the forefront of the companies slogan. With that been said quality should be discuss at the begin of a every product with the end users in mind (customers).
Ensuring quality in any project is paramount, although it can be influenced by various factors. Reflecting on the aspects of quality, I concur with the following points:
(a). Quality should be a primary consideration from the project’s inception. This early focus aids in shaping the scope, developing the project plan, and acquiring the necessary expertise or skills.
(b). Openly addressing quality issues is crucial for identifying and implementing corrective measures. Creating an environment where quality concerns are openly discussed ensures that everyone is aware of potential compromises and collaborates to identify and rectify issues, allowing the project to progress and be delivered in its optimal form.
(c). Not all team members or groups require close supervision to produce high-quality outputs. Recognizing the efficiency of team members under different circumstances is vital for effective project management. Some individuals may perform better without close supervision or pressure, and understanding this enables the project manager to handle the team appropriately.
(d). Concealing quality problems from customers or managers hinders finding effective solutions, especially if the root cause lies in the allocated project resources (such as finance or labor).
(e). Each phase of a project plays a crucial role in achieving the desired quality outcome. Contrary to the belief that the execution phase is the most important, I contend that the planning phase holds greater significance. During planning, all necessary information, skills, and resources are organized and put in place, ensuring a solid foundation for the subsequent execution phase.
(f). While quality primarily focuses on meeting customer needs, preserving the reputation of the organization overseeing the project is equally important. Maintaining a positive organizational reputation contributes to overall project success.
Quality should be focused on the customerโs needs. I agree
Quality is focused internally. I agree
Quality should be considered from the beginning of the project. I agree
The execution phase of a project is the most critical to achieve quality targets. Maybe,but Quality should be considered at all phase of the project
Quality issues should be discussed openly to find corrective actions. I agree
Quality problems should be hidden from customers and possibly also managers. I disagree
People are keen on producing quality outputs. I agree
Team members do not produce quality outputs without close supervision. I disagree
I believe quality should be focused on right from the beginning of the project, it is quality that will build your reputation, give you more customers and make you a reference point.
We need to have quality as our focus from the onset.
I agree with:
1. Quality should be considered from the projectโs inception.
2. Team members do not produce quality outputs without close supervision.
In my view, i agree with 1, 2 5, and 7 and not 6 because those two are important to the growth of any organization hiding from customers is ethically wrong and I also do not agree with 8
I agree with:
Quality should prioritize the customerโs needs.
Quality should be considered from the projectโs inception.
Quality issues should be openly discussed to identify corrective actions.
From my point of view, points 1 – 5 and 7 is agreeable with me. I don’t agree with point 6 that says quality problems should be concealed from the customers and managers.
The customers and managers can contribute positively and help find solutions to any problem that might crop up with quality in question.
Point 8 that says team members do not produce quality outputs without close supervision does not go well with me either. Ones quality is part of the goal set at the beginning and the right tools are accessible, I don’t see any reason why team members will not be able to deliver quality projects without close supervision.
In my opinion quality should be focused on customers need. The customers are the end user of the product or services rendered so it is important we focus on customers satisfaction.
Hi, i disagree with point 6,7,8. Proper communication, engagement, empathy etc must be engaged from the beginning. The role of a pm is to carry every team member on the same page. Motivation can make them work on their own if not quality will not be produced.
Quality should be considered from the projectโs inception.
This statement resonates deeply with me because when quality is considered from the beginning of a project, all the processes and implementation concernig that project would be “fit for use”
Quality is an internal focus.
I equally agree with this statement. the internal focus would come from the client, team and execution process in all, the organisation
I agree with the following:
-Quality should be focused on the customerโs needs.
-Quality is focused internally.
-Quality should be considered from the beginning of the project.
-The execution phase of a project is the most critical to achieve quality targets.
-Quality issues should be discussed openly to find corrective actions.
-People are keen on producing quality outputs.
-Team members do not produce quality outputs without close supervision.
Quality should prioritize the customerโs needs.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
With the recent definition of QUALITY by APM, I agree to the following listed statements:
The end users of a project or product are fundamental as such the quality of the project should prioritize their needs. From the project inception, planning, and execution stage Quality should be on the front burner and be openly discussed by all stakeholders involved as this will help mitigate future issues (RISK) and increase stakeholders satisfaction.
My thoughts as i reflect on this statement about quality; Considering quality from the beginning of a project is crucial for achieving successful outcomes. By integrating quality considerations at the outset, project teams can align their efforts with the goal of delivering outputs that meet the specified requirements and are fit for intended purpose. This proactive approach helps to prevent rework, cost overruns, and schedule delays that can result from addressing quality issues later in the project lifecycle. Furthermore, early focus on quality underscores the importance of understanding and prioritizing stakeholder needs, which is fundamental to delivering value and fostering stakeholder satisfaction. Therefore, embedding a quality mindset from the project’s inception is essential for promoting efficiency, effectiveness and overall project success,
The following statements i agree with about Quality:
-Quality should prioritize the customerโs needs.
-Quality is an internal focus.
-Quality should be considered from the projectโs inception.
-The execution phase of a project is crucial for achieving quality goals.
-Quality issues should be openly discussed to identify corrective actions.
-Team members do not produce quality outputs without close supervision.
– Individuals are enthusiastic about producing quality outcomes.
These are the following statements I agree with about quality:
1.) Quality should prioritise the customerโs needs.
2.) Quality is an internal focus.
3.) Quality should be considered from the inception of the project.
4.) The execution phase of the project is crucial for achieving quality goals.
5.) Quality issues should be openly discussed so as to identify corrective issues.
1. Quality should prioritize the customerโs needs.
– Agree: Prioritizing the customer’s needs is fundamental to delivering a product or service that satisfies their requirements and expectations. Customer satisfaction is a key aspect of overall quality.
2. Quality is an internal focus.
– Disagree: While internal processes are crucial for achieving quality, the ultimate focus should be on meeting external requirements and satisfying customer needs. Internal processes are a means to an end, and they should align with external quality standards.
3. Quality should be considered from the projectโs inception.
– Agree: Quality should be a consideration from the very beginning of a project. Planning for quality ensures that it is integrated into all phases of the project life cycle, preventing issues and rework later on.
4. The execution phase of a project is crucial for achieving quality goals.
– Agree: Execution is a critical phase where the planned quality measures are put into action. It’s where the actual product or service is created, and if quality is not maintained during this phase, it can significantly impact the final outcome.
5. Quality issues should be openly discussed to identify corrective actions.
– Agree: Open communication about quality issues is essential for identifying root causes and implementing corrective actions. A transparent approach helps prevent recurring problems and fosters continuous improvement.
6. Quality problems should be concealed from customers and possibly managers.
– Disagree: Concealing quality problems can lead to a loss of trust and satisfaction among customers. Transparent communication about issues, along with proactive solutions, is essential for maintaining credibility and addressing concerns promptly.
7. Individuals are enthusiastic about producing high-quality outcomes.
– Agree: Enthusiasm for producing high-quality outcomes is often linked to a sense of pride, job satisfaction, and commitment to delivering value. Motivated individuals are more likely to contribute positively to achieving quality goals.
8. Team members do not produce quality outputs without close supervision.
– Disagree: While supervision can be beneficial, a well-structured and motivated team can often produce quality outputs independently. Trusting team members and empowering them with the right tools and processes can lead to a culture of self-motivation and responsibility for quality outcomes.
I literarily agreed with the statement that “quality should be considered from the projectโs inception” this is very paramount and speaks a lot about the project scope, resources allocation, management and completion time. Project quality is the selling point to both customers and other stakeholders. and when focused at the beginners it considers various stakeholders interest
These are the following statements I agree with about quality:
1.) Quality should prioritise the customer’s needs.
2.) Quality is an internal focus.
3.) Quality should be considered from the inception of the project.
4.) The execution phase of the project is crucial for achieving quality goals.
5.) Quality issues should be openly discussed so as to identify corrective issues.
6.) Team members do not produce quality outputs without close supervision.
7.) Individuals are enthusiastic about producing quality outcomes.
Quality should be focused on the customerโs needs. Quality is focused internally. Quality should be considered from the beginning of the project. The execution phase of a project is the most critical to achieve quality targets. Quality issues should be discussed openly to find corrective actions.
Quality is fundamental of of project scope, thus; i agree with the following:
Quality should prioritize the customerโs needs.
Quality is an internal focus.
The execution phase of a project is crucial for achieving quality goals.
Quality should be considered from the inception of the project.
Quality issues should be openly discussed to identify corrective actions.
Individuals are enthusiastic about producing high-quality outcomes.
Team members do not produce quality outputs without close supervision.
QUALITY?
quality is the core foundation to which a software tester is evolved around, Product testing is a task carried out to ensure products or services meets users requirements , and meets up certain criterias ; form Usability, Functionality,and Performance.
1. Quality is an internal focus. Disagreed. Beyond internal, quality exhibits the worth of a project
2. Quality should prioritize the customerโs needs. Agreed. This gives the customers the value for their projects
3. Quality should be considered from the projectโs inception. Agreed. This will give adequate and proper cost for the worth of the project.
4. The execution phase of a project is crucial for achieving quality goals. Agreed. This is actually proper assessment of the project.
5. Quality issues should be openly discussed to identify corrective actions. Agreed. This is to both the client and team members along in the project.
6. Quality problems should be concealed from customers and possibly managers. Disagreed. Quality is business of all partners in the project.
7. Individuals are enthusiastic about producing high-quality outcomes. Disagreed. In a project, individuals are always interested in project delivery within specified time at a minimal cost.
8. Team members do not produce quality outputs without close supervision. Agreed. They always factor cost into quality which if not properly supervised quality output will reduce.
Thank you for your time
I agree with the following
Quality should prioritize the customerโs needs.
Quality is an internal focus.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
Individuals are enthusiastic about producing high-quality outcomes.
Team members do not produce quality outputs without close supervision.
I agree with a few point outlined above, such as;
1. Quality should priortize the the Customers needs, such that a project is only considered done and successful when it meets the quality demand of the customers.
2. Quality should first be internalized among team members, as until the team understand this and build a value system around quality, projects might be jorpardized over a long run.
3. The definition of quality for one project differs from one another, so Quality must be specific with each project, even as there must also be a general standard that must be followed across board.
4. Amongst all other phases, the execution phase is critical as all that was discussed at the intial phase must be followed strictly to achieve a successful project and with this being said, no phase should be jorpardized either as they all play specific roles in ensuring the progress and success of the project.
5. Openness on quality discussion should be encouraged as it gives room for more suggestive, corrective measures to ensure suitable quality delivery of a project
6. As a manager, supervision is core, as when ignored projects can be brought to ruin, as most team members are profit focused than quality centered. In order to deliver on great quality, it is necessary that proper supervision must be in place.
i agree with the following points about quality, these are major points in consideration for a project manager in an organization or in the event of an ongoing project.
Quality should prioritize the customerโs needs (Know what exactly the customer want and give an outstanding quality job)
Quality is an internal focus. (Yes, this lies on keeping the organizations reputation intact)
Quality should be considered from the projectโs inception. (Yea every single aspect should be considered in terms of costing.)
The execution phase of a project is crucial for achieving quality goals. (No phase or processes should be compromised just because of timing and lack of resources)
Quality issues should be openly discussed to identify corrective actions. (yea more ideas and corrective measures could be gotten from searching problems and issues)
Team members do not produce quality outputs without close supervision. (Its a norm will humans, works better under corrective supervision)
regards.
I agree with the following;
Quality should prioritize the customerโs needs.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
I agree with
Quality should prioritize the customerโs needs.
Quality is an internal focus.
Quality should be considered from the projectโs inception.
Quality must be considered at every stage or phase of a project in other to achieve the overall quality
Quality of product should be put to consideration at the beginning of the project and resources should be made readily available for production and compromising won’t be an option which can lead to loss of customers and referrals.
I agree with the following below
1.Quality should prioritize the customerโs needs.
2.Quality is an internal focus.
3.Quality should be considered from the projectโs inception.
4.The execution phase of a project is crucial for achieving quality goals.
5.Quality issues should be openly discussed to identify corrective actions.
6. Individuals are enthusiastic about producing high-quality outcomes.
AS a QA Engineer, quality is the core foundation to which a software tester is evolved around, Product testing is a task carried out to ensure products or services meets users requirements , and meets up certain criterias ; form Usability, Functionality,and Performance. Quality should be the hallmark of every PM that way clients trust you and in future years enables more referrals in
6) Quality should prioritize the customerโs needs.( I agree)
Quality is an internal focus.( I agree)
Quality should be considered from the projectโs inception.( I agree)
The execution phase of a project is crucial for achieving quality goals. ( i agree)
Quality issues should be openly discussed to identify corrective actions.( i agree)
Quality problems should be concealed from customers and possibly managers.( i don’t agree) in the case of bug release that could compromise the quality of the software and it wasn’t properly mitigated which led to the functional bug , issues like this can jeopardize the reputation of every team member involved in the project. it is important that there is open communication about quality issues among team members.
Individuals are enthusiastic about producing high-quality outcomes.
Team members do not produce quality outputs without close supervision( i partially disagree) most team members who are aware of the cruciality of certain projects knows alot its at stake, if they cant produce quality independently without close supervision , there is a question of integrity if you channel positivity and a quality towards a project.
I agree with:
1. Quality should prioritize the customerโs needs.
2. Quality should be considered from the projectโs inception.
3. The execution phase of a project is crucial for achieving quality goals.
3. Quality issues should be openly discussed to identify corrective actions
5. Team members do not produce quality outputs without close supervision.
I agree with the following statements
1. Quality should prioritize the customerโs needs. โ ๏ธ
3.Quality should be considered from the projectโs inception.โ ๏ธ
5 Quality issues should be openly discussed to identify corrective actions.โ ๏ธ
7. Individuals are enthusiastic about high-quality outcomesโ ๏ธ
I partially disagree with no. 2 which says Quality is an internal focus.
The execution phase of a project is crucial for achieving quality goals. No. 4 (I agree to an extent – if adequate resources are allocated, execution will be seamless, if resources are not adequately allocated, compromises on Quality will be the norm)
I disagree with number 6 which says
Quality problems should be concealed from customers and possibly managers
I partially agree with number 8 which says Team members do not produce quality outputs without close supervision
(1) Quality should prioritize the customerโs needs. (I agree)
(2) Quality is an internal focus.(I don’t agree)
(3) Quality should be considered from the projectโs inception.(I agree)
(4) The execution phase of a project is crucial for achieving quality goals.(I agree)
(5) Quality issues should be openly discussed to identify corrective actions.(I agree)
(6) Quality problems should be concealed from customers and possibly managers.( I don’t agree)
(7) Individuals are enthusiastic about producing high-quality outcomes.( I don’t agree)
(8) Team members do not produce quality outputs without close supervision. ( I agree, they need close supervision to be able to produce quality outputs.)
I agree with 1, 2,3, 5, 7,8
4. I disagree, not just execution phase, but all the phases of the project are both crucial in achieving quality goals. Because , if there is a gap in allocating funds and resources during planning phase, it may affect the quality goals of the project.
There’s need for close supervision by the project manager ,for the team to achieve quality goals of a project.
1. Quality should prioritize the customerโs needs. (TRUE)
2. Quality is an internal focus. (FALSE)
3. Quality should be considered from the projectโs inception. (TRUE)
4. The execution phase of a project is crucial for achieving quality goals. (TRUE)
5. Quality issues should be openly discussed to identify corrective actions. (TRUE)
6. Quality problems should be concealed from customers and possibly managers. (FALSE)
7. Individuals are enthusiastic about producing high-quality outcomes. (FALSE)
8. Team members do not produce quality outputs without close supervision. (TRUE)
I agree with 1,2,3,5 and 8
I agree with most of above statements about quality in the context of meeting the requirements of buyers or customers. Teams must have a deliberate intention from the onset of a project, in order to deliver quality. It cannot be arrived at by accident. At the execution phase is where it becomes most pronounced.
I however do not agree that quality problems should be hidden from customers and possibly managers because when discovered and perceived to have been deliberately hidden, may result in breach of trust and general customers satisfaction. Individuals (team members and customers) appear enthusiastic about high quality outcomes. We therefore must strive to deliver on quality at all times.
In my opinion, the aim/goal for any project/product is to the end that it meets the needs of users. In order to achieve this, quality should never be underestimated. This will also determine the lifespan and sustainability of that project/product.
What is quality [PM Course discussion]
1. Quality should prioritize the customerโs needs. Agreed. This gives the customers the value for their projects
2. Quality is an internal focus. Disagreed. Beyond internal, quality exhibits the worth of a project
3. Quality should be considered from the projectโs inception. Agreed. This will give adequate and proper cost for the worth of the project.
4. The execution phase of a project is crucial for achieving quality goals. Agreed. This is actually proper assessment of the project.
5. Quality issues should be openly discussed to identify corrective actions. Agreed. This is to both the client and team members along in the project.
6. Quality problems should be concealed from customers and possibly managers. Disagreed. Quality is business of all partners in the project.
7. Individuals are enthusiastic about producing high-quality outcomes. Disagreed. In a project, individuals are always interested in project delivery within specified time at a minimal cost.
8. Team members do not produce quality outputs without close supervision. Agreed. They always factor cost into quality which if not properly supervised quality output will reduce.
I agree with the following statements about quality:
1. Quality should prioritize customer’s or client’s need.
2. This can be achieved, if from beginning every project, the PM has quality as a watchword.
5. Quality issues should be discussed openly (but within the project team members) to find corrective actions.
7. People are keen on producing quality outputs.
Quality in my own point of view should meet customers needs as defined by Joseph Juran ” quality is fitness for use” .
1. Quality should prioritize the customerโs needs. Yes
2. Quality should be considered from the projectโs inception. Yes very important.
3. The execution phase of a project is crucial for achieving quality goals.
4. Quality issues should be openly discussed to identify corrective actions. Yes I totally agree.
Quality is relative and is a function of the need/expectation of the client. PMs must develop a system that helps clarify the expectation of the client and surpass it. So quality can be said to be dependent on the input and process of the organisation
From my understanding of quality derived from some of some definition given, I agree with and disagree with some of the statements below:
1. Quality should prioritize the customerโs needs: Of course, customers’ satisfaction is the focus of quality in goods or services produced:
2. Quality is an internal focus: Quality focuses internal and external considering the processes involve in bringing out the final goods or services.
3. Quality should be considered from the projectโs inception: The idea of bringing positive change is central to any project, as such forms part of the inception stage or plan. It is important that quality is maintained throughout projects lifecycle.
4. The execution phase of a project is crucial for achieving quality goals: Yes, this is the stage at which goods and services are being processed and outputs are beginning to roll out.
5. Quality issues should be openly discussed to identify corrective actions: Project Manager should express the importance of quality to other Project Managers, project team and the Project Sponsor. Discussing quality issues would help in identifying issues and resolving them as fast as possible and avoid some potential quality challenges.
6. Quality problems should be concealed from customers and possibly managers: Quality problems must never be concealed from Project Managers at any point, by so doing, complete quality compromised would ruined the project output and outcome.
7. Individuals are enthusiastic about producing high-quality outcomes: Projects’ beneficiaries are enthusiastic about receiving quality goods and services regardless of the efforts put in delivering the projects.
8. Team members do not produce quality outputs without close supervision: Team members with the right skills engaged on projects do not need closed supervision to execute tasks or get the jobs done rightly considering time and quality.
Quality should not be only focused internally, but most be considered internally and externally .
Organization should be transparent with their customers rather than conceal issues or maneuver issues,
Organization should analyzed the effect of quality and the impact on product outcomes and prioritize requirements and cost evaluation.
I agree with a few of the statements here, but I will pick out just this one “Quality should be considered from the beginning of the project.” for the success of every project, quality should be considered from the beginning, it should also be emphasised so that all team members and stakeholders will keep in mind what is expected of them.
Quality should priotized customers needs, the whole project delivery centered around customers satisfaction, without that everything would be null and void.
Quality is an internal focus- It is mainly derived from proper planning, execution and evaluation of processes to meet the customers’ needs.
My say on “quality” from the stated points.
Quality should focus on customers need because if it doesn’t favour them it may not sail…
Quality should be considered from the beginning of the project in order to budget accurately since it can’t do without time and cost.
Team members ought to be supervised in order to get the desired quality of it must be done to favour the customers
Quality is a continuous process and with set standards and measures, it is easy to attain quality.
I have agreed with the followings
1. Quality should be focused on the customerโs needs.
2. Quality should be considered from the beginning of the project.
3. The execution phase of a project is the most critical to achieve quality targets.
4. Quality issues should be discussed openly to find corrective actions.
*Quality should prioritize the customerโs needs. I agree with this statement because the organization/company exists primarily because of a need to tend to certain customer needs.
*Quality is an internal focus. I disagree with this.
*Quality should be considered from the projectโs inception. I also agree with this as it is best to have if not all majority of loopholes covered before taking a step to go open.
*The execution phase of a project is crucial for achieving quality goals. Like a chain reaction, every step from the inception up to the execution matters.
*Quality issues should be openly discussed to identify corrective actions. Quality issues may be addressed openly without putting the company/organization credibility at stake.
*Quality problems should be concealed from customers and possibly managers. I do not agree with this statement simply because the customers have a huge say about what it is they decide to consume and the managers play a big role in the execution of Quality.
*Individuals are enthusiastic about producing high-quality outcomes. I also concur with this statement because as individuals the first thought is always personal and so that becomes a driving force to put in the best in their capacity.
*Team members do not produce quality outputs without close supervision. I do not agree with this statement as personal/individual issues come into play, especially in the hybrid project pattern which always requires the Project manager’s directions.
Quality should not prioritize the customer’s needs only neither should it be an internal focus because both the needs of the customer as well as the values of the company are important. Therefore, considering things from both angles will give the best result of quality.
Considering quality from the inception is crucial because if you don’t, during the execution phase you have little time to stop and consider it and this could cause serios problems, whereas, if you had considered it from the beginning, monitoring and making sure it is implemented at the execution phase becomes easier because you know exactly what you are looking for.
Quality issues should be discussed openly in the team, with managers and sometimes, with the input of the customers so you get an all-round idea of what is expected as well as strategies to achieve such.
Individuals are enthusiastic about producing high-quality outcomes and will push themselves to always produce the best as this gives them bragging rights. They want to be able to look back and say “I was the one who did that” and get praised for it not scorned. Considering this, team members would produce quality outputs even without close supervision because they want their work praised not mocked.
1.Quality should prioritize the customerโs needs. I agree
2. Quality is an internal focus – Disagree
3. Quality should be considered from the projectโs inception – I agree
4. The execution phase of a project is crucial for achieving quality goals – I agree
5. Quality issues should be openly discussed to identify corrective actions. – I agree
6. Quality problems should be concealed from customers and possibly managers. – Disagree
7. Individuals are enthusiastic about producing high-quality outcomes. – I agree
8. Team members do not produce quality outputs without close supervision. – I disagree
My thought bis that quality should be talked about from the inception of a project as well as openly to know possible ways of making corrections
I agree with the following;
Quality should be considered from the project inception.
Quality is an internal focus.
Quality issues should be openly discussed to identify corrective actions.
Thanks
Quality should prioritize the customerโs needs.
Quality is an internal focus.
Team members do not produce quality outputs without close supervision.
Quality should prioritize the customerโs needs. Strongly agree
Quality is an internal focus. Strongly agreed.
Quality should be considered from the projectโs inception. Strongly agreed
The execution phase of a project is crucial for achieving quality goals. Strongly agreed
Quality issues should be openly discussed to identify corrective actions. Strongly agreed
Quality problems should be concealed from customers and possibly managers. Strongly disagreed.
Individuals are enthusiastic about producing high-quality outcomes. Strongly agreed.
Team members do not produce quality outputs without close supervision. Slightly
Quality should prioritize the customerโs needs.
Team members do not produce quality outputs without close supervision.
Quality is an internal focus.
Quality should be considered from the beginning of the project.
Quality problems should be concealed from customers and possibly managers. I strongly disagree
Team members do not produce quality outputs without close supervision I disagree with this
I agree with the other listed
Quality should prioritize the customerโs needs. Agreed
Quality is an internal focus. Agreed
Quality should be considered from the projectโs inception. Agreed
The execution phase of a project is crucial for achieving quality goals. Disagreed
Quality issues should be openly discussed to identify corrective actions. Agreed
Quality problems should be concealed from customers and possibly managers. Disagreed
Individuals are enthusiastic about producing high-quality outcomes. Disagreed
Team members do not produce quality outputs without close supervision. Agreed
1. Quality should prioritize the customerโs needs. Agreed
2. Quality is an internal focus. Disagree
3. Quality should be considered from the projectโs inception. Agreed
4. The execution phase of a project is crucial for achieving quality goals. Agreed
5. Quality issues should be openly discussed to identify corrective actions. Agreed
6. Quality problems should be concealed from customers and possibly managers. Disagree
7. Individuals are enthusiastic about producing high-quality outcomes. Agreed
8. Team members do not produce quality outputs without close supervision. Disagree
Quality issues should be openly discussed to identify corrective actions.
At the beginning and the end of a project, quality should always be considered in project management.
I believe quality should be customer-centered which must align with customers’ expectations.
Quality refers to the degree of excellence or superiority of something, often about its intended purpose or function. It is a measure of how well something meets its specifications or requirements, and how well it satisfies the needs and expectations of its users or stakeholders.
Quality can be subjective and can vary depending on the context, the perspective, and the criteria used to evaluate it. However, some common factors that are often associated with high quality include reliability, durability, efficiency, effectiveness, safety, usability, functionality, and aesthetics.
Having a customer-focused, transparent, and collaborative approach to quality, integrated throughout the project lifecycle, is essential for achieving successful outcomes in my own opinion. Therefore, I strongly agree with the statements emphasizing a customer-centric approach to quality. Quality should indeed be focused on customized needs, and considering quality from the beginning of the project is pivotal for success. Customer satisfaction is paramount, and aligning the project’s quality objectives with the specific needs and expectations of the end-users is very important.
While the execution phase is critical, achieving quality targets is a holistic process that cuts across the entire project lifecycle. Quality considerations should be integrated into planning, execution, monitoring, and closing phases.
I also would agree to openly discussing quality issues to find corrective actions is a fundamental practice in effective project management. Transparency and collaboration are key to addressing challenges promptly and ensuring continuous improvement.
I disagree with the notion that quality problems should be hidden from customers and possibly also managers. Transparency is essential for building trust with stakeholders. Concealing quality issues can lead to more significant problems later and erode trust within the team and with clients. I also disagree with the statement that team members do not produce quality outputs without close supervision. A culture of accountability and empowerment, coupled with proper training and support, can foster a team’s commitment to delivering high-quality work. It’s important to trust and empower team members to take ownership of their tasks.
Below are my takes on the discussion:
Quality should prioritize the customerโs needs. Strongly agree, customers needs should always be prioritized.
Quality is an internal focus. Slightly agreed.
Quality should be considered from the projectโs inception. Strongly agreed
The execution phase of a project is crucial for achieving quality goals. Strongly agreed
Quality issues should be openly discussed to identify corrective actions. Strongly agreed most especially among the stakeholders involved.
Quality problems should be concealed from customers and possibly managers. Strongly disagreed.
Individuals are enthusiastic about producing high-quality outcomes. Strongly agreed.
Team members do not produce quality outputs without close supervision. Slightly agreed.
I agree to the following:
Quality should prioritize the customerโs needs.
Quality is an internal focus.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
Individuals are enthusiastic about producing high-quality outcomes.
1. Quality should prioritize the customerโs needs. strongly agree, this means the customer/client is been considered by ensuring they get value for their money.
2. Quality is an internal focus. Disagree, this is because Quality of a project speaks more about a company or brand externally.
3. Quality should be considered from the projectโs inception. Strongly agree, it is important that Quality becomes d key word during the inception stage as this makes all professionals involved in the project to always pay ket attention to details to ensure the desired quality is met.
4. The execution phase of a project is crucial for achieving quality goals. Strongly agree, the execution stage is what bring about the quality that was talked about during the inception stage.
5. Quality issues should be openly discussed to identify corrective actions. Strongly agree, this helps everyone involved in the project to pay more attention to details
6. Quality problems should be concealed from customers and possibly managers. Strongly disagree, this jeopardizes the companyโs mission in ensuring customers satisfaction is met.
7. Individuals are enthusiastic about producing high-quality outcomes. Agree, the satisfaction of every professional involved in a project is that they ensured the project meets its desired goal and objective.
8. Team members do not produce quality outputs without close supervision. Agree, this is because most times team members look at ways to cut cost without putting into consideration the quality , so if proper supervision is not done, it will affect the quality .
Team 3
What is quality [PM Course discussion]
1. Quality should prioritize the customerโs needs. Agreed. This gives the customers the value for their projects
2. Quality is an internal focus. Disagreed. Beyond internal, quality exhibits the worth of a project
3. Quality should be considered from the projectโs inception. Agreed. This will give adequate and proper cost for the worth of the project.
4. The execution phase of a project is crucial for achieving quality goals. Agreed. This is actually proper assessment of the project.
5. Quality issues should be openly discussed to identify corrective actions. Agreed. This is to both the client and team members along in the project.
6. Quality problems should be concealed from customers and possibly managers. Disagreed. Quality is business of all partners in the project.
7. Individuals are enthusiastic about producing high-quality outcomes. Disagreed. In a project, individuals are always interested in project delivery within specified time at a minimal cost.
8. Team members do not produce quality outputs without close supervision. Agreed. They always factor cost into quality which if not properly supervised quality output will reduce.
Quality is a critical aspect of any endeavor, as it directly influences customer satisfaction, the success of projects, and the overall reputation of individuals and organizations. Prioritizing the customer’s needs, considering quality from project inception, and maintaining transparency about quality issues are essential practices. Quality is not solely an internal focus; it extends to meeting external requirements and exceeding customer expectations. Ultimately, the commitment to delivering high-quality outcomes, both individually and as a team, is crucial for long-term success and positive relationships with stakeholders.
Quality is essential for every project. Yes Quality should prioritize customerโs needs as they are at the receiving end. And for the sake if recommendation and future reference, quality must be prioritized.
Secondly, quality should be considered from the beginning of the project . Quality issues should also be discussed openly to the team so as to find corrective actions and not in the secret.
Quality should be considered from the projectโs inception because this will help with the output and final outcomes.
The execution phase of a project is most crucial for achieving quality goals and should be a priority in project planning to bring about good quality fit for the project.
Transparency should be the paramount for a project and quality issues should be openly discussed to identify corrective actions to help move forward in gaining trust and project quality.
Hiding issues will prevent trust and bring about poor quality of project and issues of conflicts might arise when the lies is discovered. Problems should be discussed openly and shared amongst all team members including sponsors and stakeholders where necessary so to be able to tackle the issue early and quickly to prevent any more damages.
Individuals are enthusiastic about producing high-quality outcomes especially in new project and should be encouraged and supported so to be able to deliver s expected, comfortable environment and open space area can help individual to deliver better within the team.
Team members can produce quality outputs without close supervision if given the right support and encouragement. Project manager should work with team members in providing the appropriate setting for all and room to safeguard them can help team members produce under less supervision or none.
In projects management quality should be prioritize on stakeholders needs, because before embarking on the project there are spectacular objectives the quality tends to achieve. The project manager is working on a project because it wants to serve a purpose so in this sense project quality should be centered on the customers or stakeholders need.
Kazeem
Quality in project management refers to the degree to which a project meets the requirements and expectations of stakeholders. It involves ensuring that the project deliverables and outcomes are of high quality and meet the defined standards. Quality management in project management includes processes, techniques, and tools to plan, control, and assure the quality of project deliverables. It focuses on identifying and managing quality requirements, performing quality assurance activities, and continuously improving the project processes to enhance overall quality.
The iron triangle, also known as the project management triangle, consists of three elements: scope, time, and cost. While these elements are crucial for project success, there are circumstances where considering additional success criteria becomes important. Here are a few such circumstances:
1.Quality: Sometimes, the quality of the deliverables or the final product is of utmost importance. In such cases, success criteria related to quality standards, customer satisfaction, or meeting specific performance metrics need to be considered.
2.Stakeholder satisfaction: Projects often involve multiple stakeholders with varying interests and expectations. Considering success criteria related to stakeholder satisfaction, such as meeting their needs, addressing their concerns, or achieving their desired outcomes, becomes important.
3.Innovation and creativity: In certain projects, the focus may be on fostering innovation, creativity, or developing new solutions. Success criteria related to generating novel ideas, implementing unique approaches, or achieving breakthrough results should be considered.
4.Risk management: Projects that involve high levels of uncertainty or complexity require success criteria related to risk management. This may include criteria such as identifying and mitigating risks, ensuring project resilience, or achieving a certain level of risk reduction.
5.Sustainability and environmental impact: In today’s world, considering success criteria related to sustainability and environmental impact is crucial. Projects should aim to minimize their ecological footprint, adhere to environmental regulations, or achieve specific sustainability goals.
6.Social impact: Some projects have a significant social impact, such as community development initiatives or humanitarian projects. Success criteria related to social welfare, community engagement, or positive societal change should be considered.
7.Organizational objectives: Projects are often undertaken to achieve specific organizational objectives, such as improving efficiency, enhancing competitiveness, or expanding market share. Success criteria aligned with these objectives, such as achieving specific financial targets or gaining a competitive advantage, need to be considered.
In summary, while the iron triangle elements are essential, considering additional success criteria is important in circumstances where factors like quality, stakeholder satisfaction, innovation, risk management, sustainability, social impact, or organizational objectives play a significant role in project success.
1. Quality should prioritize customers needs. Agree
2. Quality is an internal focus. Disagree.
3. Quality should be considered from the inception of the project. Agree
4. The execution phase of a project is crucial for achieving quality goals. Agree
5. Quality issues should be openly discussed to identify corrective action. Disagree
6. Quality problems should be concealed from customers and possibly manager. Disagree
7. Individuals are enthusiastic about producing high-quality outcomes. Agree
8. Team members do not produce quality outputs without close supervision. Disagree
I agree with all of them except
Quality problems should be concealed from customers and possibly managers
Quality should be priorities and should be considered when managing or considering a proje
Quality should be priorities and should be considered when managing or considering a project
Quality should focus on Customers needs because they’re at the receiving end and it should be priorities and also quality should be considered at the inception of the project to make it more appealing, standard and genuine which will help team members to produce quality projects
Quality is essential for every project.Yes Quality should prioritize customer’s needs as they are at the receiving end.
Quality should be ensured at the Inception phase of a project to make project more standard and authentic as this will enhance team members to produce Quality outputs
The word quality should be prioritized when managing a project.
I agree that quality should be focused on the customer’s need: the desire and the satisfaction of your customer must be your major concern as a project manager. And for the sake if recommendation and future reference, qualith must be prioritized.
Secondly, quality should be considered from the beginning of the project . Quality issues should also be discussed openly to the team so as to find corrective actions and not in the secret.
Also, team members do mit produce quality outputs without close supervisor. You must be able to supervise your team well in order to get a good output on the project
Understanding the cost of quality is a complex task. Quality should prioritise customers needs. This is because with proper measure of planning put in place at the initial stage of the project will determine the output or outcome to be delivered to the customers. Proper planning in an investment and strategizing with best expertise will give customers satisfaction and this will guarantee a high level of value of income incurred in future because of the good services offered. In order to achieve this good quality services at the end result, there should be a an open discussion on quality issues to identify corrective actions and with continuous monitoring and close supervision from inception, it will create room for improvement as individuals are enthusiastic about producing high quality outcomes. To be top and exceptional in business, quality problems should be cancelled from customer and possibly the managers, this will give a good review of the company or service. Team members must come together in agreement in terms of purpose, visions and set goals.
My view on quality should prioritize customers needs
The ultimate objective for any business is to make money. If you have a product that people will buy, then youโve got a business. However, the businesses that make the most donโt focus on the profits alone. They also consider the quality of the products and services they offer because they know how important it is to their customers.
I also agree that Quality should be considered from the projectโs inception because,there is a lot of value in having quality mindset even during the inception of a Project.
Typically, in Agile, the primary purpose of the inception phase is to do just enough work to get the delivery team going in the right direction and get the stakeholders buy in. Having a role part of this phase will be helpful in defining the overall Quality strategy of the Project.
The execution phase of a project is crucial for achieving quality goals. It requires careful project planning and management to ensure all tasks are completed on time, within budget, and with quality standards maintained throughout.
Finally Team members do not produce quality outputs without close supervision. That’s not entirely true because, Some employee work independently with little or no supervision and they still carry their work efficiently well.
1. Quality should prioritize the customer’s needs… I agree.
The customer’s needs should be a top priority in any project.
2. Quality is an internal focus.. I disagree.
There should be provision for external inclusion. It should not be solely focused internally.
3.Quality should be considered from the projectโs inception… I agree.
This is because the desired outcome of the project depends on the quality.
4.The execution phase of a project is crucial for achieving quality goals.. I agree
5.Quality issues should be openly discussed to identify corrective actions…I agree.
Most especially with project team members and find possible solutions.
6.Quality problems should be concealed from customers and possibly managers… I agree.
When shared with customers, they will loose the trust in the organization and possibly with managers to avoid seeing you as incompetent.
7.Individuals are enthusiastic about producing high-quality outcomes.. I agree.
This is evident when they are not being micromanaged.
8.Team members do not produce quality outputs without close supervision.. I disagree.
For you to have created a tem, it means you believe in what they can do. When you hire people to do the job, allow them deliver.
Quality should prioritize the customerโs needs.
The above statement is true as the customer is also a stakeholder and his needs are critical and should be of good quality.
Quality should be considered from the projectโs inception; this is very critical to any project as quality is considered from the inception of a project till delivery of the project. It’s an end-to-end priority for all projects.
Not just the execution phase of a project is crucial for achieving quality goals, but other stages as Project Initiation.
Project Planning.
Project Monitoring and Controlling.
Project Closing.
Quality issues should be openly discussed to identify corrective actions. This statement is true as discussing them creates room for improvement as actions will be put in place not just to correct the issue but to avoid a repeat.
Quality problems should be concealed from customers and possibly managers. If this is done then issues will never be addressed, and improvements won’t occur.
Individuals are enthusiastic about producing high-quality outcomes,this is the mind set fora good project team.
As a project manager, these are my reflections on statements about quality:
1. Customer Focus: I agree that quality should align with customer needs.
2. Internal vs. External: I disagree that quality should solely focus internally; external alignment is crucial.
3. Early Consideration: I agree that quality should be considered from the project’s start.
4. Critical Phase: I disagree that execution is the sole critical phase; a holistic approach is needed.
5. Open Discussion: I agree that openly discussing quality issues is essential for corrective actions.
6. Transparency: I strongly disagree that quality problems should be hidden; transparency builds trust.
7. Motivation for Quality: This depends on culture; positive work environments foster a keenness for quality.
8. Supervision Dependency: I disagree that close supervision is always necessary; trust and training matter. There comes a time when subordinates work with little or no supervision without compromising quality.
I strongly agree that quality should priotize the customer’s needs. The customer is king and the reason for being in business therefore , quality should be priotized around the customer’s needs.
I also agree that quality should be considered from the project inception. Quality can only reflect in the output if it is injected into the entire process from the very beginning.
I agree that the execution phase of a project is crucial for achieving quality goals. Execution is the starting point of a project and the effective plannings and take off strategies determine the achievement of its quality goals.
Finally, quality issues should be openly discussed to identify corrective actions. Quality should be an everywhere and everybody discussion so that everyone keeps abreast of the product expectation that it should be nothing short of the agreed specification and if anything different results, it is easily noticed by anybody and immediate corrective measure is taken to ensure quality delivery throughout.
On the way round, I wont agree with the followings.
– That quality is an internal focus. Quality is more than an internal focus. It is an external focus as well.
Quality problems should be concealed from customers and possibly managers. This is a way of compromising quality and it is not in favour of the organization over time.
Individuals are enthusiastic about producing high quality outcomes. This generalization for everybody and so cannot be said to be true.
Team members do not produce quality outputs without close supervision. This statement might be true in part but not entirely. Some employee work with little or no supervision and their delivery is tested and trusted anytime.
I agree that quality should prioritize the customerโs needs as it should be centred on the customer’s expectations or requirements that should be met.
I disagree with quality been an internal focus only, as all hands must be on deck to ensure the quality of the project, that is, both the internal and external focus are crucial to the project’s quality.
I agree that quality should be considered from the projectโs inception. In essence from the starting point or early stage of a project plan, quality should be considered.
The execution phase of a project is crucial for achieving quality goals. I agree with this because the execution phase is paramount to its quality as its quality is paramount to achieving project objectives.
Quality issues should be openly discussed to identify corrective actions. This ensures transparency and good flow of communication. Discussing quality helps identifying challenges and proferring solutions to these challenges.
Quality problems should be concealed from customers and possibly managers. I disagree with this because stakeholders and customers ought to be engaged in the execution process of the project and bringing to their notice, possible quality problems, as this builds trust and enhances transparency, assurance and accountability.
Individuals are enthusiastic about producing high-quality outcomes. I agree to this since it’s a personal goal of each team members to produce high quality outcomes, this is seen as a project success.
Team members do not produce quality outputs without close supervision. Close supervisor should be to an extent. Team members should be given the space and autonomy to do what they do best
Unlimited close supervision does not give room for the full exploration of team member’s skills and knowledge to the fullest, thereby obstructing sufficient evaluation and assessment of team members’ performance against expectations, or an explicit or implicit set of standards.
Sunday Nathaniel Ngwamah,
Cohort 12, team 10
I agree with the following statements:
“Quality should prioritize the customer’s need”, “Quality should be considered from the project’s inception”, “The execution phase of a project is crucial for achieving quality goals”, “Team members do not produce quality outputs without close supervision.”
The essence of a project or product is to serve a need. Apart from the longevity and usefulness of a project, the user or beneficiary should determine what a quality is.
For the final output quality of a project to come out as expected too, it has to be defined from the inception and kept in view while it is being pursued throughout all phases of the project.
Execution is equally as important in the project as the conception phase, and therefore the project manager needs to be diligent throughout the execution phase to ensure final quality.
Finally, team members need to be led, monitored, reminded and motivated towards quality production for it to be realised.
Here are my reactions to the quality concept prompts:
1. Quality should prioritize the customerโs needs. Agreed with, because the customerโs needs are one determinant of quality service or product. I agree with this.
2. Quality is an internal focus: I disagree because all the stakeholders (both internal and external) are involved in assuring quality through different mechanisms. For example, from customers’ feedback, quality is enhanced.
3. Quality should be considered from the projectโs inception: Indeed, quality assurance is planned (set standards and expectations), monitored, and evaluated. During a projectโs inception, quality is one of the items to focus on early.
4. The execution phase of a project is crucial for achieving quality goals: Agreed with this because the plan made should be consistent even in the execution. The standards should be complied with during the execution to match effectiveness and efficiency.
5. Quality issues should be openly discussed to identify corrective actions: Yes, especially in a team everyone is concerned, so the project manager should ensure transparency in all stages of the project quality assurance.
6. Quality problems should be concealed from customers and possibly managers: This is not accurate because all the stakeholders should be informed on the quality plan, implementation, and outcomes for decision-making. Managers should access the report and other relevant documentation with evidence. Customers should be allowed to provide feedback and from this, improvement is possible.
7. Individuals are enthusiastic about producing high-quality outcomes: This is conditional to the organizational culture and project situation. If the staffing is friendly, motivation is practical, resources are readily available, quality is well planned and has been made a priority, indeed individuals are committed and excited to assure high-quality throughout each step of the project.
8.Team members do not produce quality outputs without close supervision: This depends on the organizational culture and work environment (safeguarding). For instance, when the staffing is considerate, the staff are informed and motivated, resources are supplied, quality is well planned and has been made a priority (clear expectations), training is provided, etc indeed individuals are committed and excited to harness high-quality outcomes with less supervision. Close supoervsion might be interpreted as distrust which is an indicator of micromanagement and this ultimately means less quality.
Quality is a factor to underscore for project to achieve its goal.
I agree with both definitions because characteristics of a product to meet customer quality is same as outputs or service conformed with requirements. To achieve customer quality or outputs conformed with requirements , quality should be applied at all level to meet quality targets.
Quality should prioritize the customerโs needs. quality target
Quality is an internal focus. both internal an external focus.
Quality should be considered from the projectโs inception. right from the concept.
The execution phase of a project is crucial for achieving quality goals. not only the execution phase but all phases of a project are crucial to achieve quality goals.
Quality issues should be openly discussed to identify corrective actions. honest and opened discussion will not only identify corrective actions but would improve the quality of the outputs.
Quality problems should be concealed from customers and possibly managers. not all problems should be discuss with stakeholders as their feedback would definitely help us improve the quality.
Individuals are enthusiastic about producing high-quality outcomes.
Team members do not produce quality outputs without close supervision. not all the time because a skillful team sometimes does not require micromanagement
Cohort 12-Team 2
* Quality should prioritize the customerโs needs โ I Agree
* Quality is an internal focus โ I Disagree
* Quality should be considered from the projectโs inception โ I Agree
* The execution phase of a project is crucial for achieving quality goals โ I Agree
* Quality issues should be openly discussed to identify corrective actions โ I Agree
* Quality problems should be concealed from customers and possibly managers โ I Disagree
* Individuals are enthusiastic about producing high-quality outcomes โ I Agree
* Team members do not produce quality outputs without close supervision โ I Disagree
I agree with the notion that quality should be considered from the project inception..
This is so because , from the beginning of the project, all team players involved , from the sponsor of the project down to the various teams involved in carrying out the project needs to be on the same page.tbey have to spell out the terms on the expectations of the project.
A sponsor wants to minimize cost thereby releasing minimal funds that will affect the execution of the project as well as undermining the quality of the project puts the project managers and his or her team at risk .which may lead to the revocation of licence and government legislations. Bearing in mind that all projects have specified laid down procedures and standard to be followed.
From the above statements about quality, I agreed with all except no. 6 which says that quality problems should be concealed from customers and possibly managers. This is not correct because it can tarnish the image of the company.
Quality is bringing out the best of the company’s goods or services for customers’ consumption bearing in mind the organization’s image and standard.
Making the customers’ needs and expectation a priority is key to quality delivery. From the inception of the project, the project manager must have quality at the back of his mind because of the organization’s image. Having this at the back of his mind should prompt him into ensuring that the team members are encouraged, closely supervised to execute a quality project that will produce quality and desired outcome that will satisfy the customer’s needs.
Quality means delivering outcomes that meet or exceed predefined standards and stakeholder expectations. It involves ensuring that processes, products, and deliverables align with specified requirements, demonstrating reliability, durability, and effectiveness. Quality management encompasses rigorous planning, continuous monitoring, and proactive risk mitigation to uphold high standards throughout the project lifecycle. Ultimately, achieving quality in project management leads to successful outcomes and stakeholder satisfaction.
Quality should prioritize the customerโs needs:
Agree: Prioritizing the customer’s needs ensures that the final product or service aligns with what the customer values, leading to higher satisfaction and success.
Quality is an internal focus:
Disagree: While internal processes are essential, the ultimate measure of quality is often external โ meeting or exceeding customer expectations.
Quality should be considered from the projectโs inception:
Agree: Considering quality from the beginning helps in setting the right standards, identifying potential issues early, and preventing costly rework.
The execution phase of a project is crucial for achieving quality goals:
Agree: Execution is where plans are put into action, and the quality of execution significantly impacts the final outcome.
Quality issues should be openly discussed to identify corrective actions:
Agree: Open discussion is vital for continuous improvement. Identifying and addressing quality issues openly helps in finding effective solutions.
Quality problems should be concealed from customers and possibly managers:
Disagree: Transparency is crucial. Concealing quality problems can lead to trust issues, and it’s better to address issues openly for effective resolution.
Individuals are enthusiastic about producing high-quality outcomes:
Agree: Enthusiasm and commitment to quality are often key drivers for achieving high standards in outcomes.
Team members do not produce quality outputs without close supervision:
Disagree: While supervision can be important, a well-motivated and trained team can produce quality outputs independently. Trust and empowerment are essential for fostering a quality-driven culture.
Quality entails seeing customerโs needs as priority and working to ensure deliverables are achieved according to customer’s expectations.
The project manager has a role in driving home customer’s expectations by constantcommunication and monitoring of the various teams tasks.
Quality challenges shouldn’t be concealed from the customers and managers. They should be carried along from the beginning to the end.
Issues if any should be openly discussed so that actionable insights can be generated and implemented.
I agree with the statements above except
Quality problems should be concealed from customers and possibly managers.
Individuals are enthusiastic about producing high-quality outcomes.
Team members do not produce quality outputs without close supervision.
Often times, individuals in third world countries work mainly to provide or fend for their needs, most employees are not very enthusiastic about their work hence the need for close supervision to produce quality products.
I agree with this statement…
Quality should focused on customers need….
Why do I agree with the above statement.
It’s because the end users of product which we referred to as the final consumers needs to be treated well in the sense that, they deserve a better or quality products so that they can make use of that product for some years…
For instance industrial machine needs a quality bearing for it to work well but when you buy less quality one, your plant or manufacturing company is liable to break down and it’s will affect your business.
Above scenario is why I agree with the initial statement which is ” quality should focused on customers need”…
Quality should be considered from the inception of the project and should be openly discussed to identify corrective actions. Quality can prioritize the customer’s need if the customer values quality over cost.
Micah Chijioke Madu
Project Management
Cohort 12
Team 6
I agree with the following statements about quality given the stated reasons:
1. Quality should be focused on the customer’s needs.
2. Quality should be considered from the beginning of the project.
3. Quality issues should be discussed openly to find corrective actions.
4. Team members do not produce quality outputs without close supervision.
BRIEF EXPLANATIONS
1. Quality should be focused on the customers’ needs.
The project scope is usually provided by the project organizers and in some cases, sponsors. Within this project scope is contained the intended or desired outcome. This means that there is a predetermined expectation of particular project quality required from the Project Manager. It therefore becomes paramount to the Project Manager that the project deliverables are of expected quality otherwise, they become useless to Organizers, Sponsor(s), or end-users.
2. Quality should be considered from the beginning of the project.
Success is intended at the very inception of any project and as such should be given due attention from the very beginning. Roles and responsibilities within the team should be allocated bearing areas of experience and expertise in mind. This is done in order to ensure quality delivery by team members which in turn affects general output.
3. Quality issues should be discussed openly to find corrective actions.
A more open discussion of project concerns puts challenges in better perspective for all team members. It gives the opportunity for the team to brainstorm on the situation at hand and agree on the most probable solution to situation. Such issues could better be discussed in smaller meetings with stakeholders, disclosing the situation as well as the solution arrived at by the team. This helps to diffuse the tension that otherwise would exist at a general meeting were stakeholders not pre-intimated of the issue.
4. Team members do not produce quality outputs without close supervision.
I judge the above to be correct because it is usually the case that project team members are usually focused on getting the work done on time and within budget, giving less attention to quality. This then makes it a matter of concern to the Project Manager, requiring him to ensure required quality delivery through targeted supervision of team activity all through the lifecycle of the project.
In any project or production, the need of customers should be considered when aiming for quality, before the commencement of any project or production, quality should be priotized. Quality issues should be openly discussed for corrective measures and should never be hidden from customer. When quality issues are concealed from the customers, it’ll prevent customers from trusting the producer/manager.
Project quality management is the process of continually measuring the quality of all activities and taking corrective action until the team achieves the desired quality.
Quality management processes help to: Control the cost of a project. Establish standards to aim for. Determine steps to achieve standards
I go with the third point that quality must be considered from the inception of the project as it gives the project a more genuine and solid structure,gives room for more projects setup and referrals.
Quality should be focused on the customers need -AGREE
Quality is focused internally -DISAGREE
Quality should be considered from the beginning of the project-DISAGREE
The execution phase of a project is the most critical to achieve quality targets-DISAGREE
Quality issues should be discussed openly to find corrective actions,-AGREE
Quality problems she be hidden from customers and possibly also managers-DISAGREE
People are keen on producing quality output-DISAGREE
Team members do not produce quality outputs without close supervision-DISAGREE
Discussing quality openly is essential to identify and fix issues. Open discussions help understand the needs of the people in your environment, creating room for detailed insights into your product and improvement opportunities. It’s crucial to align quality with customer preferences. Determining product quality early in production enables the team to focus on specific areas for improvement. In my opinion, quality should be a consideration in every project phase, and open discussions about it are crucial
Ensuring quality project output begins with a proactive approach, integrating quality considerations from project inception. By aligning project objectives with customer needs, the project management team fosters a client-centric focus, enhancing overall satisfaction. The execution phase assumes pivotal importance, demanding meticulous attention to detail and adherence to quality targets. Emphasizing that quality is achievable through effective collaboration and skillful management, the team underscores that people play a central role in delivering successful projects. Through a holistic commitment to quality, encompassing planning, customer alignment, meticulous execution, and skilled collaboration, the project management team ensures the delivery of high-caliber projects that meet or exceed expectations.
1) Quality should prioritize the customerโs needs – Agree
2) Quality is an internal focus – Disagree
3) Quality should be considered from the projectโs inception – Agree
4) The execution phase of a project is crucial for achieving quality goals – Agree
5) Quality issues should be openly discussed to identify corrective actions – Agree
6) Quality problems should be concealed from customers and possibly managers – Disagree
7) Individuals are enthusiastic about producing high-quality outcomes – Agree
8) Team members do not produce quality outputs without close supervision – Disagree
Quality should prioritize the customerโs needs. โ AGREE
2. Quality is an internal focus. -DISAGREE
3. Quality should be considered from the projectโs inception. โ AGREE
4. The execution phase of a project is crucial for achieving quality goals. -AGREE
5. Quality issues should be openly discussed to identify corrective actions. โ AGREE
6. Quality problems should be concealed from customers and possibly managers. โ AGREE
7. Individuals are enthusiastic about producing high-quality outcomes. โ AGREE
8. Team members do not produce quality outputs without close supervision. -DISAGREE
1. Quality should prioritize the customerโs needs. โ AGREE
2. Quality is an internal focus. -DISAGREE
3. Quality should be considered from the projectโs inception. โ AGREE
4. The execution phase of a project is crucial for achieving quality goals. -AGREE
5. Quality issues should be openly discussed to identify corrective actions. โ AGREE
6. Quality problems should be concealed from customers and possibly managers. โ DISAGREE
7. Individuals are enthusiastic about producing high-quality outcomes. โ AGREE
8. Team members do not produce quality outputs without close supervision. -DISAGREE
1. Quality should prioritize the customerโs needs. – AGREE
2. Quality is an internal focus. -DISAGREE
3. Quality should be considered from the projectโs inception. – AGREE
4. The execution phase of a project is crucial for achieving quality goals. -AGREE
5. Quality issues should be openly discussed to identify corrective actions. – AGREE
6. Quality problems should be concealed from customers and possibly managers. – DISAGREE
7. Individuals are enthusiastic about producing high-quality outcomes. – AGREE
8. Team members do not produce quality outputs without close supervision. -DISAGREE
1) Quality should prioritize the customerโs needs.
Agreed: Meeting or exceeding customer expectations is often used to define quality. Prioritizing customer needs ensures that the final product or service is in line with market expectations.
Quality is an internal focus.
2) Disagree: While there are internal processes and standards in place to ensure quality, the ultimate measure of quality is often how well the product or service meets external standards and customer expectations. Internal processes are a means of achieving external quality.
3) Quality should be considered from the projectโs inception.
Agreed: Considering quality from the start helps to lay the groundwork for successful project outcomes. Early planning and quality control can help to avoid problems later on.
4) The execution phase of a project is crucial for achieving quality goals.
Agreed: The execution phase is where plans are put into action. It is critical to ensure that the product or service is developed or delivered per the quality standards specified.
5) Quality issues should be openly discussed to identify corrective actions.
Agreed: Open communication about quality issues is critical for ongoing improvement. Identifying problems and discussing corrective actions aids in the prevention of future problems.
6) Quality problems should be concealed from customers and possibly managers.
Disagree: Transparency is essential for sustaining trust. Hiding quality issues can lead to more serious problems later on. Open communication about difficulties is critical for developing long-term relationships.
7) Individuals are enthusiastic about producing high-quality outcomes.
Agree: Generally, people who are passionate about their work are more likely to strive for high-quality results. Enthusiasm and commitment both contribute to a positive quality culture.
8) Team members do not produce quality output without close supervision.
Disagree: While supervision is important, a culture of accountability and responsibility can lead to team members producing quality outputs on their own. Trusting and empowering team members can improve the quality of their work.
Summary I agree with 1,3,4,5,7 and disagree with 2,6 and 8.
To achieve and maintain high-quality outcomes in projects and products, it is essential to adopt a customer-centric approach, consider quality early on, maintain transparency in communication regarding issues, and foster enthusiasm and accountability within teams.
I agree with no 2, 3 and 5, I disagree with the rest
1. Quality should prioritize the customerโs needs: End users should be considered in project because if you fail to give quality in your outputs they may stop patronizing and the company revenue will be dropping and that will stop the company not achieving there goals.
Quality is an internal focus. Quality should be proiritise as an internal behaviour, as a project manager quality of products should be an internal and primary focus for deliverables
Quality should be considered from the projectโs inception. Yes, if a project manager compromise in redering quality in a project process the output or the end result will be affected.
The execution phase of a project is crucial for achieving quality goals. Agreed
Quality issues should be openly discussed to identify corrective actions. Yes, all requirement should be discussed and put into consideration openly within the team members to achieve quality goals because the output is not coming from an individual but a collective effort.
Quality problems should be concealed from customers and possibly managers. Quality problems cannot be kept forever its better its solved soon as detected
Individuals are enthusiastic about producing high-quality outcomes. Yes
Team members do not produce quality outputs without close supervision. I disagree, The outcome of all project start from the quality of leadership, product, cost and time the project manager invested in the project, when you have or select a good team with there skills with good human relationship they will surely produce quality because the end result is also there happiness.
1)Quality should be focused on the customerโs need- I disagree as quality should be a standard of the organization and not a requirement for the customers needs
2)Quality is focused internally- i agree with this statement
3)Quality should be considered from the beginning of the project- i agree with this statement.
4)The execution phase of a project is the most critical to achieve quality targets- i disagree, i believe the planning stage is the most critical to achieving quality target
5)Quality issues should be discussed openly to find corrective actions.- i agree
6)Quality problems should be hidden from customers and possibly also managers- from customers yes but from managers no.
7)People are keen on producing quality outputs.- i disagree with this statement
8)Team members do not produce quality outputs without close supervision.- this is totally dependent on the head of that team
As a project manager, I, strongly agree with the following thoughts on quality in project management.
Quality should prioritize the customers’ needs, knowing your customers’ needs and wants and aiming to get quality results should be a top priority.
Considering quality as an internal focus here should be to the customers’ advantage if only the stakeholders and the team required to get the project completed has the customers’ needs in mind.
Quality should be considered from the project’s inception. Knowing all what it entails at the beginning of the project will help in getting the best team, materials, and skills to get started.
Quality problems should be addressed immediately to the managers and even customers to know the way forward
The concept of quality can be multifaceted and is often approached from different perspectives. The definitions provided suggest that quality involves meeting the requirements of buyers or customers, reflecting the idea of “fitness for use” and the degree of conformance to requirements. Let’s reflect on the statements about quality:
Quality should be focused on the customerโs needs.
This statement aligns with the customer-centric definition of quality. Meeting customer requirements and expectations is a fundamental aspect of ensuring the quality of a product or service.
Quality is focused internally.
This statement contrasts with the customer-focused approach. While internal processes are crucial for achieving quality, it’s essential that these processes are designed and executed with the end goal of meeting customer needs.
Quality should be considered from the beginning of the project.
The concept of building quality into a project from the start is consistent with best practices. Early consideration of quality can prevent issues downstream and ensure that customer requirements are integral to the project’s objectives.
The execution phase of a project is the most critical to achieve quality targets.
While the execution phase is undoubtedly crucial, considering quality only during this phase might lead to overlooking critical aspects that should be addressed earlier in the project life cycle.
Quality issues should be discussed openly to find corrective actions.
Open communication about quality issues is essential for continuous improvement. Addressing problems openly promotes a culture of transparency and learning from mistakes.
Quality problems should be hidden from customers and possibly also managers.
Hiding quality problems is generally not advisable, as it can lead to more significant issues in the long run. Transparent communication about challenges allows for timely corrective actions and builds trust with customers and stakeholders.
People are keen on producing quality outputs.
In general, individuals and teams strive to produce quality outputs, especially when they understand the importance of meeting customer needs and conforming to requirements.
Team members do not produce quality outputs without close supervision.
This statement may vary depending on the context and the level of expertise and empowerment within a team. Trust and empowerment can contribute to a more self-regulating and quality-conscious team.
In the discussion, participants might share their experiences related to these statements, discussing practices that have worked well in ensuring quality and addressing challenges. Exploring how different organizations approach quality and sharing insights on fostering a quality-focused culture can also contribute to a rich discussion.
Quality in project management refers to the degree to which a project meets the specified requirements, objectives, and customer expectations. It encompasses various aspects of the project, including the deliverables, processes, and overall performance.
There are several key elements that contribute to achieving quality in project management:
– Requirements management
– Planning and documentation
-Risk management
– Quality control
– Stakeholders Engagement
– Continuous improvement
Quality stands as the paramount criterion in any project, serving as a decisive factor in its success. Therefore, in project management, emphasizing quality from the project’s inception is crucial and should be a top priority.
Open discussions about quality should be initiated early in the project to identify and implement necessary corrective actions. It’s evident that maintaining rigorous and transparent supervision over team members is essential to ensure the delivery of high-quality project outputs.
As a project manager, I agree that;
โขQuality should be considered from the projects inception because if adequate plans and arrangements are not carried out at the beginning of a project, the project team might end up delivering and product that is not up to the client/stakeholders expectations.
โขQuality issues should be openly discussed to identity corrective actions. In the course of carrying out a project, the project manager, the project team and the clients should ensure that there is a constant flow of communication in order to avoid encountering errors and ensure that they deliver a product according to the clientโs
Qualityis the first creterial in any project and to determines the success of it. Hence, in project managements quality should be considered from the beginning of the projectas a high creterial of consideration.
It should be discussed openly to identify corrective actions.
It’s clear that strict and open supervision toward team members must be applied for the sake of project quality outputs.
I believe that the quality of a product determines the success of it. Therefore, in project managements quality should be considered from the beginning of the project.
It should be discussed openly to identify corrective actions.
I equally agree that team members do not produce quality outputs without close supervision.
Quality should be considering at the beginning of every project. While the idea of getting the job done and within the stipulated time is considered, quality is key to ensuring the success of the project and through the life span of it.
As someone that works in the Data Management space, the quality of the data that is used within the organisation is one of the goals if not the goal of why we manage data or why data management has become a big thing within organisations. When working on data projects, the dimensions of data quality are considered from the start and this is imperative. While the project manager (the project manager will not necessary be called that within the organisation) may lead the charge, quality data that is fit for purpose is the responsibility of everyone in the organisation especially those involved with creating data.
Let me first say that if there’s no quality in the idea of carrying out a task or making a produce, then there might be tendencies of having less or no good products to be sold.
So I must say that before a team can successfully go ahead with a production then there must have been a quality check on what to produce, how to produce, when to produce and where to produce.
Quality as the name implies and as Joseph Juran said fitness for use. Quality should focus on all the different concept as stated because it should prioritise the customers need who is the end user, it should be an internal process, and be considered from inception. Quality flows through all the listed areas and beyond because with quality works , comes quality service, which is also achieved through quality teams and quality of process and it leads to quality of life.
I agree with all except;
โข Quality problems should be concealed from customers and possibly managers.
REASON: As a project manager transparency of information is important. Clients and stakeholders feedbacks are essential for the success of the project.
โข Team members do not produce quality outputs without close supervision.
REASON: All team members know the goal, scope and deadline of the project, which is why I believe they can produce quality output. An example is the iterative approach.
I think quality should be discussed before the start of any project. It’s the quality of the PM’s work that will make the stakeholders consider him in the first place.
Absolutely, considering quality from the project’s inception is crucial. Incorporating quality measures early helps prevent issues downstream, reduces rework, and ensures a more efficient development process. It contributes to overall project success and customer satisfaction.
I agree with all said about quality as quality should be considered from the beginning of the project as the execution phase of a project is the most critical to achieve quality targets.
Quality issues should be discussed openly to find corrective actions.
Also, quality should go through the quality assurance officer and feedback receive from the client. to mention a few
Thanks
Time and cost management are key performance indicators for a project manager but quality management is the topmost indicator because it bothers on the integrity of the project manager and his company.It also defines the value of a company.
Quality should be considered from the beginning of the project and through the life span of the project.
So therefore, I strongly agree that:
Quality should prioritize the customerโs needs.
Quality is an internal focus.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
I think Quality should be considered from the beginning of the project and through the life span of the project.
I agree with everything said about quality and it should be considered from onset of the project.
In as much as there is need for quality, quality is attached to its realization
1. Resource allocation
2. Client’s demand
3. Time frame of project delivery
On my view,quality is related to excellence so:
Quality should be considered from the beginning of the project.
The execution phase of a project is the most critical to achieve quality targets.
Quality issues should be discussed openly to find corrective actions.
Team members do not produce quality outputs without close supervision.
I will like to relate quality to excellence, which is the highest degree of quality. Quality is seen as a topmost important output or product that us given or sold out to a customer in other to delight and give satisfaction to the client or customers.
The client sets the quality, but the PM vocalizes it and puts it on paper, so expectations are managed from the onset. The interplay between cost, time and quality is also key, as a reduction in any side of the triangle will affect the other sides.
I think quality is considered the topmost of a project. It should be maintained so that all other points will be met automatically and anonymously.
Quality should be focused on the customerโs needs.
Quality should be considered from the beginning of the project.
The execution phase of a project is the most critical to achieve quality targets.
Quality issues should be discussed openly to find corrective actions.
Quality should be considered from the beginning of the project. If this is maintained all the other points will be automatically met as every step of the project will be conducted in quality
I agree with the following statements about quality:
Quality should be focused on the customerโs needs.
Quality should be considered from the beginning of the project.
The execution phase of a project is the most critical to achieve quality targets.
Quality issues should be discussed openly to find corrective actions.
Team members do not produce quality outputs without close supervision.
When we talk about quality, we’re referring to how good or excellent something is in terms of meeting expectations and standards. It’s all about the level of excellence or superiority in a product, service, or experience. So, it’s basically about how well something is made or performed and if there’s changes how often do we discuss to find solutions inorder to achieve the required level of quality needed
Cohort 11 Team6
I am in agreement that
-Quality should be focused on the customerโs needs
-It should also be considered from the beginning of the project.
-Quality issues should be discussed openly to find corrective actions.
-Team members do not produce quality outputs without close supervision.
It is therefore important as a project manager to instill the urgency in your team.
Quality should be the watch word at the beginning of every project. While the idea of getting the job done and within the stipulated time is considered, quality is key to ensuring the success of the project.
Team members do not produce quality outputs without close supervision simply because they are focused on getting the work done within agreed timeline. Be that as it may, the required supervision of the inputs of each team member should be the project manager’s responsibility for the expected quality of outputs to be delivered in the end.
As much as i strongly believe that clients have their opinion when it comes to the issue of quality, therefore, i believer even stronger that quality should be an major factor that serves as a motivation for the project. when quality becomes a trade mark of an institution or even individual project executors, the clients or customer will be relaxed in dealing with such entity.
take for instance, the premium that people place on Apple products is as a result of details to unique qualities which they possess. and anyone can comfortably take an Apple phone and wont be bothered so mush as the theft of it despite the cost, becaue of its internal quality policies.
quality for me goes beyond just the outcome or deliverables but it stands tall as a legacy when carefully built over the years.
I agree with the opinion that quality should meet customers needs because customers are the major reasons why the producer took time and cost for production of goods and service.
I am still of the opinion that project managers should invest quality time, resources, and energy in producing a project that will meet the clients taste.
Every client has his own taste, and resource for the project will be allocated base on his taste, so this require the project manager to make good use of it in the production of a tasteful projects that meets the clients standards.
At the beginning of each projects, quality should be emphasized and discussion about quality issues should be open
It is important to always bear in mind the quality of a project every step of the way. This is why it’s not a one man shoe but a team is required to ensure that the best result or deliverables or output is derived at the end.
Quality should prioritize the customers’ needs. It should be considered from the project’s inception till the final result is derived. This means Quality must be considered every step of the way. It should also be discussed to identify early corrective actions and implement them.
Since individuals are enthusiastic about producing high quality outcomes there shouldn’t be quality problems at the end cos I believe that each step will be tested and verified to check and combact promptly any poor quality deliverables of the project.
I agree to the following statements about quality
*Quality should prioritize the customers needs because they are the reason why the project is carried out in the first place and their requirements is what would shape the project’s output.
*Quality issues should be openly discussed to identify corrective actions. By discussing about quality issues, various team members can contribute which will enable them produce better results.
Quality should be considered from the beginning of the project.
Quality issues should be discussed openly to find corrective actions.
prioritizing customer needs is paramount in ensuring project quality, as the standards and requirements set by customers shape the project outputs. Quality, inherently, demands an internal focus where all resources and processes are optimized to enhance project performance.
While the execution stage plays a crucial role, it’s crucial to recognize that the foundation for quality is laid during the planning phase. By initially prioritizing quality, not only are project costs impacted, but the overall success of the project is also influenced significantly.
Maintaining accountability and transparency is imperative in addressing quality issues. Open discussions with stakeholders, rather than concealing problems, facilitate prompt corrective actions to align the project with expected requirements.
Despite the initial enthusiasm of team members, sustaining motivation throughout the project is a challenge. Project managers bear the responsibility of ensuring continuous motivation and commitment to delivering the expected project output.
Supervision of team members is essential, supported by metrics that track their efforts towards achieving project objectives. This proactive approach ensures alignment with project goals and enhances overall project quality.
I resonate with quality should be built from the beginning of a project to the end of a project through a standardized quality control system which will bring about quality assurance for optimum customer satisfaction and this will result to a legacy of goodwill for such an organization and the PMs involved.
I agree that quality should focus on the customer’s needs because the customer sets the standards or requirements that they want the project outputs to meet.
Absolutely, quality is an internal focus as all resources and processes need to be optimized to enhance the project performance and quality.
While the execution stage is important, it’s not where quality is determined. Quality is determined largely in the planning stage, and when you start out the project prioritizing quality, this ultimately affects not just projects costs, but also the success of the project.
Accountability and transparency is very important in a project, so issues of quality should be discussed with the stakeholders and not concealed to ensure immediate steps can be taken to set the project on the right path if it’s not meeting the expected requirements.
Although team members often begin with a high sense of enthusiasm and energy, this doesn’t necessarily continue until the end of the project. The project manager needs to make sure that team members stay motivated in delivering the expected project output.
Team members definitely need to be supervised, there needs to be a metric for tracking team members efforts towards achieving the objectives of the project.
Quality should prioritize the customerโs needs. I totally agree because if does not meet the needs of fulfil the customer’s requirement , it can not be considered as quality.
Quality is an internal focus. Yes, it is an internal focus premised on beginning with the end in mind.
Quality should be considered from the projectโs inception. Absolutely! What the final product or service is expected to look like and achieve must be discussed from inception.
The execution phase of a project is crucial for achieving quality goals. I disagree. If quality checks have been part of the journey from inception, the execution phase expectedly should be a walk in the park. All things being equal.
Quality issues should be openly discussed to identify corrective actions. Yes!
Quality problems should be concealed from customers and possibly managers. That is going to be a disaster waiting to happen.
Individuals are enthusiastic about producing high-quality outcomes. That usually is the case at the beginning of any project, but the PM must ensure it is sustained to the very end.
Team members do not produce quality outputs without close supervision. This is not supposed to be. Once the goals and the objectives, the expected outcomes have been communicated and understood by team members, with little supervision , quality should be achievable.
I agree with the below statements:
* Quality should prioritize the customerโs needs.
* Quality is an internal focus.
* Quality should be considered from the projectโs inception.
* The execution phase of a project is crucial for achieving quality goals.
I agree with the followings
1 quality should be focused on the customers needs
2 quality should be considered from the beginning of the project
3 quality is focused internally
4 the execution phase of a project is the most critical to achieve quality targets
5 quality issues should be discussed openly to find corrective actions
I agree with the following about quality :
Quality should be focused on the customerโs needs.
Quality is focused internally.
Quality should be considered from the beginning of the project.
The execution phase of a project is the most critical to achieve quality targets.
Quality issues should be discussed openly to find corrective actions.
Team members do not produce quality outputs without close supervision.
While I do not agree with this:
People are keen on producing quality outputs: people are not mostly keen on producing quality products but are keen about saving cost and time rather to avoid loss.
Isibhakhomen Angel Alimikhena
I agree with the following points of quality, none should be put aside.
Quality refers to is the degree to which a Project’s output meet the specified requirements and satisfy the needs of stakeholders.
Emphaszing a culture of continuous improvement where lessons learned from one project are applied to future projects..This iterative process helps enhance the overall quality of project management practices
Effective quality management contributes to successful projects outcomes, increased stakeholder satisfaction, and the development of a positive project management culture. It involves a proactive approach to identifying and addressing quality issues throughout the project life cycle.
Isibhakhomen Angel Alimikhena
Considering a diverse set of success criteria ensures a more comprehensive evaluation of a project’s success and it’s impact on various aspects beyond the traditional measures of time, cost and quality.
Quality should absolutely prioritize the customer’s needs, I completely agree. While no project maybe 100% perfect, project managers must strive to deliver the best quality within the confines of the scope and available resources. Defining the expected standards at the beginning of the project with stakeholders is always a great way to start any project especially for Linear projects. The execution phase is critical in the final quality as it is where the implementation of pre-agreed ideas and concepts are put into practice. Quality issues should be discussed internally with managers and externally with customers for improvements or compromise to be achieved. Different folks have different motivations, not all will be enthused about producing high quality outcomes. Close supervision is not necessary to prodcue high quality outputs.
Quality must be the priority of any project management because that’s what our job is all about. We are being hired because of our level of experience and Skill. Thus, a client knows he is hiring someone who can deliver nothing but quality.
I agree that quality is based on our customer’s demand. But I don’t understand what you mean by “quality should be hidden from client and manager.
In my own opinion, Quality should be based on customers needs and also for the sake of the brand or management.
As an organization or as a project manager your first target is to deliver a quality job to the people as this would help in terms of referrals and also help to build brand trust.
Quality is a level of excellence
As a project manager quality should be a priority
i agree with:
Quality should be focused on the customerโs needs.
This is aligned with the customer-centric approach to quality, emphasizing that the ultimate measure of quality is how well it meets the customer’s requirements and expectations.
Quality should be considered from the beginning of the project.
Early consideration of quality is essential for preventing issues and ensuring that quality is built into the project processes and deliverables from the start.
I agree on the following statement as regards to quality:
1. Quality should be focused on customers needs.
2. Quality should be considered from the beginning of a project.
3.The execution phase of a project is the most critical to achieve quality target.
4. Quality should be focused internally.
I agree with some of the points on Quality but must considered in every phase of the Project, not just at the beginning of the project, in order to deliver the best and lasting result. If good qualities is not met at the end of the project, no company will ever recommend your services.
As a project manager, you are not to accept company’s suggesting you go for lesser quality due to their purse. If not the company will present you bad to the world.
As a Project Manager you must monitor your team so they can give the project the best it deserves, you can’t assume they will deliver total and good quality.
Working with quality gives the best result and lasting recommendations.
From my end, quality should be paid attention to from the beginning of the project,
It should be maintained throughout and checked on at the end.
I believe quality should be factored in, from the inception to the completion of any project. Taking on this approach will relatively cost less than when corrective action on quality, needs to be undertaken at a much later phase of the project. Where quality issues emerge, it will be productive if it is discussed openly to find corrective action especially, in a diverse team. Any project engagement should be customer-centric and its ultimate goal should be to exceed their expectations. Quality can be the rallying cry for endorsement and therefore, it should be given due consideration.
I agree that quality should be considered from project inception. Considering quality from the beginning helps ensure that the project meets the desired standards and requirements, and reduces the likelihood of issues or defects later on. It is important to establish clear quality objectives and incorporate quality management practices throughout the project lifecycle.
I also agree that the execution phase of a project is crucial for the achievement of quality goals. This is the phase where the project plan is put into action, and it is important to ensure that the work is carried out according to the defined quality standards. Proper execution involves monitoring and controlling the project activities, conducting regular quality checks, and addressing any issues or deviations promptly. By focusing on quality during the execution phase, the project team can work towards achieving the desired level of quality for the project deliverables.
Quality issues should be discussed openly to find corrective actions: i think quality should be openly discussed to find out the need of the people around the environment where you are. making it open, can actually create a room for more detailed about your product and ways of improvement as well. also quality should also be focused on customer choice or need. if the quality of your product is actually determine from the beginning of the production, it can help the team to focus on the particular area they need to improve on.
Quality issues should be discussed openly to find corrective actions: i think quality should be openly discussed to find out the need of the people around the environment where you are. making it open, can actually create a room for more detailed about your product and ways of improvement as well. also quality should also be focused on customer choice or need
Quality should be focused on the customerโs needs.
Quality is focused internally.
Quality should be considered from the beginning of the project.
The execution phase of a project is the most critical to achieve quality targets.
Quality issues should be discussed openly to find corrective actions.
Quality problems should be hidden from customers and possibly also managers.
People are keen on producing quality outputs.
Team members do not produce quality outputs without close supervision.
In my opinion,
1. Quality should be considered at every phase of the project.
2. Quality should be discused openly.
All the statement are best used, so non of it should be neglected. Quality should be focused on the customers need and majorly on the project plan, execution and the project wrap up.
Quality been the overall characteristics of a product or service that fulfill the requirements of customers, also the suitability for the intended purpose and the degree to which the output of a process or the process itself conforms to the requirements. I’ll agree with all the listed items of discussion here, except the point that states that quality problems should be concealed from customers and possibly managers, you’ll agree that open communication and transparency with customers and managers are essential for building trust, addressing concerns, and finding effective solutions, this brings a win-win situation for both parties.
A customer-centric approach, consideration of quality from the project’s inception, and open communication about quality issues are fundamental principles. Transparency, both internally and externally, is crucial, and trusting team members to produce quality work is important for fostering a culture of excellence and continuous improvement.
In my opinion, quality should be paid attention to from the beginning of every project. It should be maintained throughout and checked on at the end.
Quality applies to product characteristics, process outputs and systems outputs and as such is relevant at the planning phases, execution and closure phases of projects.
Quality at the planning stage considers, cost, objectives, change , risks and opportunities management . At the execution phase, quality control and feedback takes Centre stage while at the finishing stage , post delivery issues, feedback from customers and customer satisfaction takes Centre stage and very important the lessons learnt is very useful.
All these are ramifications of project quality.
I am of the opinion that Quality should be considered at beginning of a project. Take for instance, a Builder who a house to build should first determine how he wants the quality of the blocks he will use. This will give him an idea of the quantity of sand to mix with a bag of cement. The more the sand, the less quality of the blocks vice versa.
I agree that quality should prioritize the customer’s needs. This is because it brings about loads of benefits ranging from more loyal customers, more positive review, and more revenue to the organisation
Yes, quality is an internal focus. Every organization should prioritize quality
Yes. Quality management must begin right at the start of the project to be really effective. Quality has to be managed throughout the complete project lfecycle.
Yes. execution phase is the most crucial stage in a project lifecycle
Yes, it should be openly discussed. During discussion, corrective action are uncovered and this will prevent systemic issues
In project management, prioritizing customer needs is essential as it ensures that the final deliverable aligns with their expectations and requirements. Quality, often an internal focus, should be integrated from the project’s inception to guarantee that processes and outputs meet predefined standards.
The execution phase holds particular significance in achieving quality goals. This is when project plans are put into action, and meticulous attention to detail is crucial to meet quality standards. Open discussions about quality issues are vital during this phase to identify problems promptly and implement corrective actions.
However, concealing quality problems, whether from customers or managers, can be detrimental. Transparency is key to maintaining trust and addressing issues effectively. Individual enthusiasm for producing high-quality outcomes is valuable, but fostering a collaborative team environment is equally important. Team members should not solely rely on close supervision; instead, a culture of intrinsic quality motivation should be cultivated to ensure consistent, high-quality outputs throughout the project.
I agree with the following statements:
1. Quality should be focused on the customer’s needs.
2. Quality should be considered from the beginning of the project.
3. Quality issues should be discussed openly to find corrective actions.
4. People are keen on producing quality outputs.
I disagree with the following:
1. Quality is focused internally: Quality should primarily be focused on meeting customer requirements, not just internal processes.
2. The execution phase of a project is the most critical to achieve quality targets: Quality should be considered throughout the project, from planning to execution.
3. Quality problems should be hidden from customers and possibly also managers: Communication about quality should be opened for improvement and transparency.
4. Team members do not produce quality outputs without close supervision: Trust and empowerment(adequate training)
of the team members can lead to quality outputs without constant supervision.
To my own opinion, I think quality should be targeted on customers demand. Because customers are core focus of the project, if customers are satisfied, I think the aim of the project has been achieved.
Quality is a fundamental dimension of project scope however itโs also considered a vital tool to rate a project manager. The following are my thoughts on Quality:
1. Quality should be focused on the customerโs needs. โ Agree: Quality should be customer-centered, as meeting or exceeding customer expectations is crucial for sustained success. Understanding and meeting customer needs is essential in delivering a high-quality product or service.
2. Quality should be focused internally. โ yes: Quality should solely be an internal focus. While internal processes and standards are important, the ultimate measure of quality lies in meeting or exceeding customer expectations and requirements.
3. Quality should be considered from the beginning of the project. โ Agree: Quality considerations should be integrated from the projectโs inception. Planning and designing with quality in mind help prevent issues that may arise later and ensure that expectations are met throughout the project lifecycle.
4. The execution phase of a project is the most critical to achieve quality targets. โ Not necessarily: While the execution phase is critical, quality should be a continuous focus throughout all project phases. Planning, design, implementation, and monitoring all contribute to achieving quality targets.
5. Quality issues should be discussed openly to find corrective actions. โ Agree: Open discussion of quality issues enables identification, analysis, and resolution of problems. Addressing issues transparently facilitates learning, improvement, and preventive actions.
6. Quality problems should be hidden from customers and possibly also managers. โ Disagree: Hiding quality problems is not a sustainable practice. Open communication and transparency with customers and managers are essential for building trust, addressing concerns, and finding effective solutions.
As a project manager, I agree that;
โขQuality should be considered from the projects inception because if adequate plans and arrangements are not carried out at the beginning of a project, the project team might end up delivering and product that is not up to the client/stakeholders expectations.
โขQuality issues should be openly discussed to identity corrective actions. In the course of carrying out a project, the project manager, the project team and the clients should ensure that there is a constant flow of communication in order to avoid encountering errors and ensure that they deliver a product according to the client’s taste.
Cohort11 Team 5
I totally agreed with the following statement
1. Quality should be focused on customer needs.
2. Quality should be considered from the projectโs inception.
3. Quality issues should be openly discussed to identify corrective actions.
4. The execution phase of a project is the most critical to achieve quality targets.
5. Quality issues should be discussed openly to find corrective action
6. Quality is focused internally
An organisation without quality standards is most likely to have deficiencies in its project plans.
Thus, I agree that;
– Quality should be focused on customers needs.
In the real estate industry, quality is seen as a great motivator for clients’ interest in property purchase.
– Quality should be considered from the project inception.
As a matter of fact, from the planning stage through to execution of the project, quality standards must be discussed.
– Quality issues should be discussed openly to find corrective actions.
Communication should be upheld among the project manager, teams and stakeholders regarding any lapses in the project plans and to ensure the end product meets client’s standard.
Most organizations hold firmly on their prestige, reputation and imagine building because once tarnished, it’s difficult to build back public trust.
Hence, I believe that:
– quality should be considered from the project’s inception
-quality is an internal focus
– team members do not produce quality outputs without close supervision.
Quality is crucial in project management because it directly impacts the overall success of the project. High-quality deliverables ensure customer satisfaction, reduce the risk of errors or defects, and contribute to a positive project reputation. Moreover, a focus on quality helps in meeting project requirements, achieving stakeholder expectations, and minimizing rework, which can save time and resources in the long run. Ultimately, considering and maintaining quality throughout the project lifecycle leads to better outcomes and long-term project success.
I agree on the following statements about quality:
โข Quality should be focused on the customerโs needs.
โข Quality is focused internally.
โข Quality should be considered from the beginning of the project.
โข The execution phase of a project is the most critical to achieve quality targets.
โข Quality issues should be discussed openly to find corrective actions.
โข Team members do not produce quality outputs without close supervision
Ojo Oluwanifemi
COHORT 11 TEAM 8
Quality should be considered from the beginning of the project as it has great impact on the time and cost.
Quality should be an organisation core values. If an organization is known for quality and never compromising with quality,it help clients to gain trust in them and the organization gain more projects.
Quality can take time and can be more costlier ,if addressed from the beginning of the project, it help to define the project scope and negotiations is reached in consideration of quality
COST OF QUALITY ASSIGNMENT
In the banking sector, ensuring the quality of information from clients is crucial for maintaining trust, regulatory compliance, and effective decision-making. Here are some quality assurance actions, quality control measures, and aspects to consider in an audit:
Quality Assurance Actions:
Client Education:
Implement educational programs to inform clients about the importance of providing accurate and complete information. This can include brochures, online resources, and in-person sessions.
Clear Documentation Procedures:
Develop and communicate clear guidelines and procedures for clients to submit information. This ensures consistency and reduces the likelihood of errors.
Training for Staff:
Train frontline staff to assist clients in the information submission process. This can help in clarifying requirements, validating information, and ensuring completeness.
Regular Internal Audits:
Conduct internal audits periodically to assess the adherence to information collection procedures. This can identify any weaknesses in the process and allow for corrective actions.
Technology Solutions:
Implement digital tools and systems that have built-in validation checks to prompt clients for missing or inconsistent information. This can significantly reduce errors at the point of entry.
Quality Control Action:
Random Sampling and Verification:
Introduce a quality control measure by randomly selecting a sample of client information for verification. This can be done through independent checks to ensure accuracy and completeness.
Cross-Functional Reviews:
Involve different departments or teams in the review process. Cross-functional reviews provide a fresh perspective and help identify discrepancies that may be overlooked by those directly involved in client interactions.
Error Reporting Mechanism:
Establish a system for clients and staff to report errors or inconsistencies in the information provided. This creates a feedback loop for continuous improvement.
Aspects to Consider in an Audit:
Compliance with Regulations:
Ensure that client information collection and verification processes comply with regulatory requirements. This is critical for avoiding legal issues and maintaining the integrity of the banking institution.
Data Security:
Evaluate the security measures in place to protect client information. This includes encryption protocols, access controls, and measures to prevent unauthorized access or data breaches.
Staff Training and Competency:
Assess the training provided to staff involved in client interactions. Competent and well-informed staff are more likely to collect accurate information and address client queries effectively.
Documentation and Record Keeping:
Review the documentation practices for storing client information. Accurate record-keeping is essential for traceability, audit trails, and dispute resolution.
Continuous Improvement:
Evaluate the mechanisms in place for continuous improvement based on audit findings. This includes implementing corrective actions, updating procedures, and refining processes to enhance overall information quality.
In the discussion, it would be valuable to explore the experiences and challenges faced by staff in collecting client information, share best practices, and discuss ways to further enhance the quality assurance and control measures. Additionally, seeking feedback from clients about their experiences can provide insights into areas that may require improvement.
As a Banker, In the context of banking in Nigeria or any other region, the execution phase of a project is the most critical to achieving quality targets. This concept can be applied to various initiatives, such as the implementation of new financial products or services, the adoption of technological advancements, or the execution of strategic plans.
For instance, when a bank is launching a new digital platform, introducing a new banking product, or implementing an upgraded system, the execution phase becomes critical. This is the stage where the bank’s plans are put into action, and the quality of execution can significantly impact the success of the project.
Here are a few scenarios where the execution phase is crucial for quality in the banking sector:
Technology Implementation:
If a bank is implementing a new core banking system or introducing innovative technology, the proper execution of this phase is essential. Any lapses in implementation could lead to system failures, security breaches, or customer dissatisfaction.
Product Launch:
When launching a new financial product, from designing the product to marketing and delivering it to customers, the execution phase determines whether the product meets quality standards and customer expectations.
Regulatory Compliance:
Compliance with regulatory requirements is paramount in the banking industry. During the execution of processes related to regulatory changes, the bank must ensure that all activities align with legal standards and internal policies.
Customer Service Initiatives:
Improving customer service often involves the execution of various strategies, such as training staff, implementing new communication channels, or revamping customer interfaces. The quality of these execution efforts directly influences the overall customer experience.
In summary, the execution phase is critical in the banking sector for translating plans into reality. Whether it’s a technological upgrade, product launch, regulatory compliance, or customer service improvement, the quality of execution during these projects determines the ultimate success and impact on both the bank and its customers.
Quality should be discussed from the beginning of a project. It is the responsibility of the Program Manager to maintain highest possible standard of quality, and when the customer wants to cut corners on quality the Program Manager has the responsibility to emphasize on the importance of quality not just for the satisfaction of the customer but,most importantly for the safety of all. This is where your role becomes outstanding and phenomenal.
For me, quality is what the customer says the product is. If the product or service meets customer’s needs and requirements, then we have a quality product/service.
I agree with the following:
1. Quality should prioritize the customer’s needs.
2. Quality should be considered from the project’s inception.
3. Quality issues should be openly discussed to identify corrective actions.
4. Team members do not produce quality outputs without close supervision.
In project management, quality is simply what the customer or stakeholder needs from the project deliverables. Project quality management can be simply defined as the combination of quality planning, quality assurance and quality control activities.
The following statements about quality wish I consider are:
1. Quality should prioritize the customerโs needs
2. Quality is an internal focus
3. Quality should be considered from the projectโs inception
4. The execution phase of a project is crucial for considering quality goals
5. Quality issues should be openly discussed to identify corrective actions
7. Individuals are enthusiastic about producing high quality outcomes.
Quality should be the following
1. A major Focus on the clientโs need
2. Should be clearly defined from the beginning
3. Quality should be considered from beginning to the end
4. There should be team work
The statement I agree with the most is that the major place where quality is dealt with is in the execution phase. The execution phase is where the actual work is carried out and as such must strictly be monitored and regulated.
With regards to quality, I strongly agree with “Quality should be considered from the beginning of the project”. It is crucial for several reasons including cost efficiency, customer satisfaction, reputation management, risk mitigation, stakeholder confidence, regulatory compliance etc
Considering quality from the beginning of a project is a strategic and holistic approach that benefits the project’s overall success.
I agree on the following about quality
1. Quality should be focused on the customerโs needs.
2.Quality is focused internally.
3.Quality should be considered from the beginning of the project.
4.The execution phase of a project is the most critical to achieve quality targets.
5.Quality issues should be discussed openly to find corrective actions.
6.Team members do not produce quality outputs without close supervision.
The above statements about quality is true. Quality should be considered from the inception and it should focus on customer’s need.
When it comes to quality, i would agree that:
1. Quality should prioritize the customerโs needs.
2. Quality should be considered from the projectโs inception.
3. The execution phase of a project is crucial for achieving quality goals.
4. Quality issues should be openly discussed to identify corrective actions.
5. Team members do not produce quality output without close supervision.
Regarding Quality in Project Management i agree with below listed
1. Quality should be focused on the customerโs needs.
2. Quality is focused internally.
3. Quality should be considered from the beginning of the project.
4. The execution phase of a project is the most critical to achieve quality targets.
5. Quality issues should be discussed openly to find corrective actions.
6. People are keen on producing quality outputs.
7. Team members do not produce quality outputs without close supervision.
I disagree with below point because hiding of Quality problem can hider solutions to the problem
Quality problems should be hidden from customers and possibly also managers.
agree with the following:-
1. Quality should prioritize the customerโs needs and satisfaction.
2. Quality is an internal focused.
3. Quality should be considered from the projectโs inception.
4. The execution phase of the project is crucial for achieving quality goals.
5. Quality issues should be openly discussed to identify corrective actions; open and honest communication is key.
6. People should be knee on producing quality outputs.
In pursuit of quality, a project manager in my opinion should be transparent and sticks to the ethic of our profession. It should also be customer-focused, giving our client value for their money which will ultimately give them satisfaction. Quality will increase customer loyalty, fulfillment for the project team, and more revenue for the company.
I agree with the statement that say quality is focused internally, principally through customer surveys, interviews of potential customers, getting feedback and report on the launched product and the services rendered.
I agree with the following statements on quality :
1. Quality should prioritize the customerโs needs.
2. Quality should be considered from the projectโs inception.
3. The execution phase of a project is crucial for achieving quality goals.
4. Quality issues should be openly discussed to identify corrective actions.
5. Team members do not produce quality output without close supervision.
1. Quality should be focused on the customer’s needs
2. Quality should be considered from the beginning of the project
3. Quality issues should be discussed openly to find corrective actions.
I am in support of all the pointers
I agree with the statement which says quality should be considered from the beginning. To give an example: currently a number of Nigeria’s agricultural produce are rejected when exported to the west due to the production standard and lack of quality in production. As an agricultural investor I know that quality is a premium criteria that cannot be overlooked or else I risk sales. As a PM quality is one way to guarantee customer retention and assurance of the industry. It is also what would give you a good name or reputation in any industry.
I strongly agree with those takes on quality but mostly believe that quality is focused internally from the angle of the project players, for a professional to exert quality in his expertise, it should come from within once every other insensitive to work with regard to the project is provided. Little – zero supervision is needed to bring fort a positive quality in his/her performance.
For me the quality of your output will determine the success of your project or products… Therefore it is a very important part of the project.
Also an organization should enforce quality internally, in doing this project team won’t be having any issue on working accordingly.
A good quality product can sell an organisation to the world no matter where they are located. I agree with the following that:
โ -Quality should be focused on
customers need
โ โ Quality should be considered from the beginning of the project.
โ โ The execution phase of a project is the most critical to achieve quality targets.
โ - Quality issues should be discussed openly to find corrective ideas.
โ โ People are keen on producing quality outputs
I strongly believe that quality should be considered at the beginning of the project . This is because once the quality of the deliverables are considered it helps in allocating the right budget into the production of the deliverables. Also, I believe that the time and expertise needed to work on a high quality deliverable isnโt the same as that need for those of low quality so this facts are to considered at the start of a project to avoid mix ups. The other statements about quality are all correct too.
I agree with these lines of reasoning regarding quality
Quality should prioritize the customerโs needs.
Quality is an internal focus.
Quality should be considered from the projectโs inception.
Quality issues should be openly discussed to identify corrective action.
I agree with the following:-
1. Quality should prioritize the customer’s need; utmost customer satisfaction with final product output is key.
2. Quality is an internal focus; delivering standard quality and high value product and service to the target customer should be primary focus of the project team.
3. Quality should be considered from the project’s inception.
4. The execution phase of the project is crucial for achieving quality goals.
5. Quality issues should be openly discussed to identify corrective actions; open and honest conversations among team members about quality issues during the course of the project is greatly advised as that will serve as an Avenue to proffer more ideas, strategies and solutions to prevent potential quality problems that may arise and corrective actions that would be taken.
as for me, delivery quality products, services or project should be key focus of any project manager and this should be part of the objectives of a project. So Quality issue should also be discussed within the project team members so as to help in delivering a project that meets the quality of need of customers.
I strongly believe in the concept that “Quality should be prioritized from the outset of the project.” It is crucial to consider the quality aspect right from the beginning of a project to ensure that all project scopes are well evaluated. By giving utmost importance to project quality from its inception, you gain a significant advantage in planning and executing a successful project.
In my opinion:
Quality should be considered from the beginning of the project.
Quality issues should be discussed openly to find corrective ideas.
Quality should prioritize the customers needs.
Quality is an internal focus.
Quality is the fitness for purpose or the degree of conformance of the outputs of a process or the process itself to requirements. Quality control consists of inspection, measurement and testing to verify that the project outputs meet acceptance criteria defined during quality planning.
WHAT IS QUALITY IN PROJECT OUTPUT
Project managers has to develop a strong skill set to balance project output (quality),project delivery time and project cost.
The project owner(s) want to spend minimal amount of money ( resources) and the project manager must not compromise the quality of the project and also has to delivered the project at agreed time.
Project manager and the project team has to be on the same page, they all have to understand the scope of the project and how to manager the resources available to achieve the project scope.
i agree with the following statement on quality.
Quality should be focused on the customerโs needs.
Quality is focused internally.
Quality should be considered from the beginning of the project.
Quality issues should be discussed openly to find corrective actions.
People are keen on producing quality outputs.
Team members do not produce quality outputs without close supervision.
I agree with the following statements:
Quality should prioritize the customerโs needs.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goal
Quality issues should be openly discussed to identify corrective actions.
Individuals are enthusiastic about producing high-quality outcomes.
Team members do not produce quality outputs without close supervision.
To achieve Quality outcomes, all stakeholders should be involved, and activities monitored and supervised with clarity and a lack of biased thoughts.
I agree with the following statements:
– Quality should be focused on the customer’s needs.
– Quality should be considered from the beginning of the project.
– The execution phase of a project is critical to achieving quality targets.
– Quality issues should be discussed openly to find corrective actions.
– People are keen on producing quality outputs.
I agree with the following statements:
1. Quality should be focused on the customer’s needs.
2. Quality should be considered from the beginning of the project.
3. Quality issues should be discussed openly to find corrective actions.
4. People are keen on producing quality outputs.
I disagree with the following statements:
1. Quality is focused internally.
– Quality should primarily align with meeting customer needs, not just internal considerations.
2. The execution phase of a project is the most critical to achieve quality targets.
– Quality should be considered throughout the project lifecycle, not just in one phase.
3. Quality problems should be hidden from customers and possibly also managers.
– Open communication about quality issues is essential for improvement and trust.
4. Team members do not produce quality outputs without close supervision.
– Trust and empowerment are crucial; quality can be achieved with the right processes and a skilled team.
I totally agreed with the following statement
1. Quality is an internal focus.
2. Quality should be considered from the projectโs inception.
3. Quality issues should be openly discussed to identify corrective actions.
4.The execution phase of a project is the most critical to achieve quality targets.
5.Quality issues should be discussed openly to find corrective actions.
6.Team members do not produce quality outputs without close supervision.
COHORT 11 TEAM 5
I totally agree with the above/below respons on what quality is in Projects.
I totally agreed with the following statement
1. Quality is an internal focus.
2. Quality should be considered from the projectโs inception.
3. Quality issues should be openly discussed to identify corrective actions.
4.The execution phase of a project is the most critical to achieve quality targets.
5.Quality issues should be discussed openly to find corrective actions.
Agreeing with the statements above, it is essential to emphasize that emphasizing that aligning projects quality with customer needs ensures satisfaction.
Internal focus should supportexternal satisfaction, and considering quality from the project outset enhances overall success.
A proactive approach in early stagesis equally vital as the execution phase is critical, when this is not looked into in projects, it can lead to delay in delivery.
Open discussions about quality issues gives a uniformed inputs and reasoning towards a desired/delivering a quality goal and focus continous improvement.
Concealing problems jeopardises project integrity.
Trust in team members commitment to quality is cruciaml, promoting a culture where close supervision becomes a supportive measure rather than a neccessity.
i totally agreed with the following statements;
Quality should prioritize the customerโs needs.
Quality is an internal focus.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
Quality problems should be concealed from customers and possibly managers.
Individuals are enthusiastic about producing high-quality outcomes.
The two statements I totally agree with are:
1. Quality should be considered from the projectโs inception, and
2. Quality issues should be openly discussed to identify corrective actions.
In every project to be executed, it is expected that a project manager should expect feedbacks and criticisms on the project in order to do better or do more. So in essence, it is important to take to consideration on discussing Quality issues from beginning, how to go about it, choosing the right products, and if issues are encountered in the process of executing the project based on the quality of products to be used in that project, it is also expected to discuss them openly to the team.
Talking about them openly within the team members brings about suggestions and contributions which would help correct any issues concerning the quality of the products to be used in the project and quick corrective measures are taken immediately which would help facilitate success to the project.
Quality should be
1. Focused on the client’s need
2. Should be clearly defined from the beginning
3. Execution phase in critical to achieving quality
4. It should be discussed openly
5. It could be achieved with little or no supervision
From the various definitions of Quality above I think quality:
1. Should be focused on customer
2. Should be focused on internally
3. Should be considered from the beginning of the project
4. Should be at the execution phase.
5. Quality issues should be discussed
I totally agree to all the points stated but most importantly, before embarking on a project, quality should be at the centre being that when one’s determination is to achieve quality at the end of the day, the level of commitment and diligence towards the project ahead would be high and top priority.
Considering project quality delivery, the points mentioned here are highly accurate regarding project execution. However, it’s essential to conduct a comprehensive review of these aspects. At the project’s outset, both management and the project manager must prioritize and evaluate the project’s quality. This includes considering the materials to be used and selecting project members dedicated to maintaining a focus on quality throughout every phase of the project. While cost considerations are important, emphasizing the project’s quality is equally crucial for delivering value. It’s insufficient to solely concentrate on minimizing costs; the emphasis should be on delivering a high-quality project to the customer.
Internally focusing on quality is commendable, but it’s crucial to recognize that other factors also contribute to overall project success. Quality considerations should extend from the project’s beginning to its conclusion. The execution phase is particularly pivotal for achieving quality targets. Failing to fulfill tasks assigned to each project team during this phase can compromise the project’s outcome.
Openly discussing and addressing quality concerns is vital. Transparency ensures that individuals are not inadvertently deviating from quality standards. Customer feedback, as well as input from managers, is invaluable for identifying and rectifying quality issues. Concealing quality problems from stakeholders, including customers and managers, can lead to the project’s failure to achieve its intended goals and render both the project and the manager ineffective.
Producing high-quality output requires careful planning from the project’s inception. Some team members may prioritize monetary gains over quality, emphasizing the need for close supervision. Without adequate oversight, the project may deviate from the desired quality standards, highlighting the importance of vigilant management throughout the project’s duration.
Quality should be considered a priority from project inception.
Quality can be achieved through internal focus on outputs.
Quality should be prioritize during execution phase.
Quality should prioritize customer/stakeholders/user needs using their feedback and requirement to better position plans.
The following points are vital for Quality projects to be achieved:
1. Quality prioritized the customerโs needs.
2. Quality is an internal focus.
3. Quality should be considered from the projectโs inception.
4. Quality issues should be openly discussed to identify corrective actions.
5. Individuals are enthusiastic about producing high-quality outcomes.
6. Team members do not produce quality outputs without close supervision.
I agree with the following statements about quality:
1. Quality should prioritize the customer’s needs.
2. Quality should be considered from the project’s inception.
3. The execution phase of a project is crucial for achieving quality goals.
4. Quality issues should be openly discussed to identify corrective actions.
5. Individuals are enthusiastic about producing high-quality outcomes.
I disagree with the following statement:
1. Quality is an internal focus.
2. Quality problems should be concealed from customers and possibly managers.
3. Team members do not produce quality outputs without close supervision.
I totally agree to all the statements exception of 7 and 9. I rather do agree that product/outcomes of project should be shared with project sponsors, Customers/Client. This agile approach will re-assure client that work is ongoing and within timeframe. Secondly, it enhance timely feedback contributions from critical project stakeholders.
I totally agree to all the statements, global best practices should be the bane of any project.
i personally think that Quality problems should not be concealed from customers and possibly managers but rather quality issues should be openly discussed to identify corrective actions.
I agree with all statements about quality except No. 6.
Quality problems doesn’t have to be concealed. Its better to discuss the problem openly and find a way to improve on the quality of the product, as it is the major thing customers are concerned about.
I agree with all except 6and 7 and to bottle the point quality should never be compromise in any project if you want to get the best of what ever project one is carrying out.
I agree with all these statements except number six. Quality problems should not be concealed
I agree with the statements on quality except number 4, 6 and 7.
The execution phase only is not the most critical to achieve quality projects because the planning stages provides the deliverables for execution.
Also, quality problems should be exposed and corrected.
Lastly, most people are not keen on producing quality outputs as they may want to save costs to maximise profit.
I agree with the statements made on quality. But i want to point out that quality issues should be discussed with team members and stakeholders
I agree with all statements of quality as it is important for a project manager(s) to have a quality plan so as to help reduce costs. It tells project managers precisely what the customers want and what standards they need to achieve with their activities. It makes one spend funds on things that are of importance to customers.
I agree with with all statements because in order to effectively execute a project, quality cannot be compromised
Quality should be considered from the beginning of the project.
After all, the client came to you after they must have a slight idea of what you can give them. For me, quality says “this is the lowest my integrity can go for you” and let’s the client know where you stand from the onset.
I am in agreement with all the statement made about quantity. Quantity as the ability of a product or service to meet a customer’s expectations is key to the success of any project manager.
Quality is all about the customer which can be the stakeholders, discussing the quality of the work/job before the commencement of any project is vital as no one will accept a sub-standard or low quality project.
It is very important to consider all these quality statement when handling a project as a project manager.
These first five about quality is most important.
Quality should be focused on the customerโs needs.
Quality is focused internally.
Quality should be considered from the beginning of the project.
The execution phase of a project is the most critical to achieve quality targets.
Quality issues should be discussed openly to find corrective actions.
All the statements are important and none should be overlooked because they all aid in quality planning, assurance, and control of the project work.
I agree with “quality should be focused on the customerโs needs.” and “quality should be considered from the beginning of the project.” because the customers are the end users of the product and it won’t be okay to supply them with a product lower than their expectation. Also, the quality of a product should be considered at the beginning of developing a certain product so as to get an expected better result
Friday Uwhubetine (Cohort 10: T 5)
Indeed, quality should be an integral part of the planning stage of any project -the output or finished “products” should meet the required standard.
I believe quality should be considered from the points of view of, first the USERS/consumers/customers and then the project team (as well as the other major stakeholders).
1. It should be considered from planning stage (and how it will be achieved)
2. It is critical to bear quality in mind during execution (so as not to have the final output turned down).
3. It is also worthwhile to mention that it is key to have an open discussion about quality issues at every stage of the project life cycle, rather than keeping things away from stakeholders.
4. Monitoring is also another key element or consideration in ensuring that quality is delivered (within the boundaries of time and cost).
If the Project Manager does not ensure proper monitoring of team members and others involved in the process, there may be laxity: sloppy work done -this is the essence of constant communication.
I agree with all but mostly,
1. Quality is an internal focus
2. Individuals are enthusiastic about producing high-quality outcomes.
I agreed with the below statements about quality:
Quality should prioritize the customerโs needs
Quality should be considered from the projectโs inception
The execution phase of a project is crucial for achieving quality goals
Quality issues should be openly discussed to identify corrective actions
Quality problems should be concealed from customers and possibly managers
Individuals are enthusiastic about producing high-quality outcomes
For me, quality is the characteristics of a product/service that meets the set criteria set for it while at the same time meeting the demands of the end user/consumer of the product/service. By this it means it has to meet this threshold of meeting the initial requirements while at the same time satisfying the end user, only then can we say there’s quality in a product/service
Quality and all its features should be considered from onset of the project
Quality delivery on every project should be top priority because that totally shows the intentions of the project manager on tasks and project and this will enable trust from stakeholders or sponsors for other projects.
Quality should be the underlining intention from the very begging of the project. But it must be such that put the available resources into consideration, and must meet the client’s need. it should be durable. this could be what will differentiate the project manger from every other manager.
All the statement on quality are good ๐
But that of team members do not produce good quality without supervision I totally agree with…
I agree with the following :
Quality should be considered from the projectโs inception : this is to ensure that it is followed through the project and not bringing substandard product.
Quality issues should be openly discussed to identify corrective actions: Quality should be discussed by team members and stake holders to effect corrections .
Quality should prioritize the customerโs needs: This is very key as it would determine the project sustainability.
Team 4 cohort10
When anything is being produced, it is the consumers that determine weda is will sell or not. So when the product does not have quality especially if it’s a new one, there will be poor demand of it there by leading to great loss to the producers but if reverse is the case , you will be glad you produced it to consumers taste being quality.
Quality should be discussed openly and also focused on the customer’s needs
Quality should be considered from the inception of a project
As regards to quality, I agree in the following:
* Quality should be considered from the inception of the project.
*It’s an internal focus.
*It’s issues should be discussed openly.
*It should be a priority.
– Customers need should always be a priority, put all standard and quality measures to deliver this.
-Case study should be carried out , to learn from the mistakes of others, while persisting on Quality while carrying out the Project.
– Quality should alway be the driving force of the project. As there is no other to get
Quality Problems should be transparent. And everyone should be carried along.
-when issues are discussed openly, it is an opportunity for new team members to learn.
-Quality should be the only way to carry out a project.
In every phase and stage there should be group presentations to be done open or privately with the Project Manager
โข Quality should be considered from the beginning of the project.
โข The execution phase of a project is the most critical to achieve quality targets.
โข Quality issues should be discussed openly to find corrective actions.
โ -Quality should be focused on customers need
โ – Quality should be considered from the beginning of the project.
โ – The execution phase of a project is the most critical to achieve quality targets.
โ - Quality issues should be discussed openly to find corrective ideas.
โ – People are keen on producing quality outputs.
Regarding the accomplishments of the quality, all of the assertions seem to be significant.
However, I think that in order to achieve quality, the following viewpoints should be taken into account;
. Quality must to be taken into consideration from the beginning of the project.
. The needs of the customer should be prioritized in the quality mindset.
. Quality objectives should be publicly discussed or addressed to determine remedial actions.
. People are passionate about generating high-quality results.
In light of this, I think team members need constant supervision in order to deliver high-quality results.
Quality is strongly interrelated to time and cost.
I totally I agree with the following statements
1. Quality should prioritize the customerโs needs.
2 Quality is an internal focus.
3.Quality should be considered from the projectโs inception.
4 The execution phase of a project is crucial for achieving quality goals.
5 Quality issues should be openly discussed to identify corrective actions.
7. Individuals are enthusiastic about high-quality outcomes
I disagree with number 6 which says
Quality problems should be concealed from customers and possibly managers
I partially agree with number 8 which says
Team members do not produce quality outputs without close supervision
Hi !
I think all the statements are seemingly important as far the achievement of quality is concerned. However, I believe that in order for quality to be attained the following views should be considered:
– quality should be considered from the project’s Inception.
– the view of quality should prioritise the customers’ needs
The execution phase of the project is rucial for the attainment of the quality of the project
– quality goals should be discussed openly inorder to identify corrective actions
– individual are enthusiastic about producing high quality outcome
– team members don’t (necessarily) produce quality output without close supervision
I believe quality should be put into consideration from the inception of the project. Also quality issues should be discussed openly so that remedial causes can be taken. I also agree with the statement of putting the customers needs into consideration when quality is been discussed.
1. Quality should prioritize the customerโs needs.
*Yes, sometimes the customer knows what the expected end product should look like but might not understand the priority of events leading to this. Quality will help prioritize those needs
2. Quality is an internal focus.
* I believe is not only an internal focus but an external extension as well.
3. Quality should be considered from the projectโs inception.
* Yes very crucial to achieving quality
4. The execution phase of a project is crucial for achieving quality goals.
* It is crucial but not the only phase to start implementing quality.
5. Quality issues should be openly discussed to identify corrective actions.
* Yes, because if they are not discussed one might miss out in ideas that could help mitigate issues. Also the PM is not an island of solutions
6. Quality problems should be concealed from customers and possibly managers.
*No, I don’t think so..these people are stakeholders that would reason together to mitigate issues that might arise
7. Individuals are enthusiastic about producing high-quality outcomes.
* Yes, everyone wants to get deliverables of high quality, it is a precursor to be recognized especially in products that quality is key.
8. Team members do not produce quality outputs without close supervision.
* I do not think so especially when we look at skills and experience, but if anyone is falling short the PM can offer support
Quality should be considered as well as other perimeter of the project from the start, it should be made in such a way that it meets the customer’s desire.
No outcome of a project no matter how cost-effective or otherwise that does not meet the intended purpose could be term as quality thus, the need to carry along all the stakeholders as the project begins such that if there is ever a need to fall below in intended quality due to one constrain or another it will be clear to all.
I agree with all of the above statement and I believe they should be considered.
As a health practitioner, I agree with the statement that quality should be considered from the beginning of the project up to the point of delivering the product to the customer/end user which aligns with the statement that the customers should be considered in terms of quality. As a PPM honesty,
transparency, and ethical alignment with lay down principles, laws that governs our practice should be obeyed. Customers should know us for our brand and they should also derive maximum satisfaction for the services they pay for, this way their loyalty, continuous patronage, and referrals cannot be questioned.
Quality should be prioritized considering the costumerโs requirement , and considering the scope of project which is the what a project a produces as deliverables ( output ) and it wider effect and valuables , i it is important about what effect the product would create for the organization after the completion of the project and how much skills team members have gotten more and if ethics were followed in getting the project result with stakeholders satisfied with the way the project was managed without exceed use of resources and funds
Quality should be considered from the inception of the project. Since every project seeks to bring about change with a system, organization or society at large. It is therefore imperative for project manager to set a high standard for the project at hand. From the planning stage through organizing , coordinating and control stage, the standard of projects deliverables should be high. This will ensure that, the project output or outcomes meet the expected standard or quality.
The following can be said to be true in regards to quality:
Quality should be focused on the customerโs needs.
Quality should be the priority of the project from inception .
The execution phase of a project is the most critical to achieve quality project.
Quality issues should be discussed openly with all concerned stakeholders so as to find corrective measures
Reply
This is my view on each point:
1. Quality should be focused on the customerโs needs.
Yes. And I would like to add that extra comfort here ensures the success of the project.
2. Quality is focused internally.
I believe that this goes both ways. Quality
3. Quality should be considered from the beginning of the project.
Yes, it should be looked at from the insight of the project. It is essential in determining the scope and even man power, among other things required for the project.
4. The execution phase of a project is the most critical to achieve quality targets.
All phases are important. They work together to achieve a predetermined goal.
5. Quality issues should be discussed openly to find corrective actions.
I personally believe openness in this aspect saves all parties a lot of headaches.
6. Quality problems should be hidden from customers and possibly also managers.
Strongly disagree with this with obvious reasons.
7. People are keen on producing quality outputs.
Nope. Human nature is adept to find the easiest and most conducive way of doing things that is favorable to himself not necessarily considering others.
8. Team members do not produce quality outputs without close supervision.
Depends on the complexity of the project. But supervision is essential, but how close it should be is the debate.
From the best of my knowledge, all statements are important and none should be neglected or be of less importance..
In the aspect of this statement “Quality problems should be hidden from customers and possibly also managers”,it might be hidden from customers but I don’t buy the idea of hiding it from the Manager’s..
Quality:
1. should focus on customers needs
2. Quality should be considered from the beginning of the project
3. The execution stage of a project, is the most critical to achieve quality target.
4.Quality issues should be discussed openly find corrective action.
5. Team members do not produce quality outputs without close supervision
I Concur with the following:
-Quality should be focused on the customerโs needs
-Quality is focused internally.
-Quality should be considered from the beginning of the project.
I agree with the following:
Quality should be focused on the customerโs needs.
Quality should be considered from the beginning of the project.
The execution phase of a project is the most critical to achieve quality targets.
Quality issues should be discussed openly to find corrective actions.
Team members do not produce quality outputs without close supervision.
All statements are essential and should be applied based on the kind of projects at hand.
Every project manager should put quality in mind at the beginning of the project and check at every phase.
All statements are essential and important. None of them should be neglected.
I agree with the following statements :
Quality should prioritize the customerโs needs.
Quality is an internal focus.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
Individuals are enthusiastic about producing high-quality outcomes.
I am in agreement with the following line of thoughts:
1. Quality should prioritize the customerโs needs.
2. Quality is an internal focus.
3. Quality should be considered from the projectโs inception.
4. The execution phase of a project is crucial for achieving quality goals.
5. Quality issues should be openly discussed to identify corrective actions.
I am not in support of the following:
Quality problems should be concealed from customers and possibly managers. It should not be concealed because it will have a significant effect on the performance of the company in the market place.
I am in agreement with the following line of thoughts:
1. Quality should prioritize the customerโs needs.
2. Quality is an internal focus.
3. Quality should be considered from the projectโs inception.
4. The execution phase of a project is crucial for achieving quality goals.
5. Quality issues should be openly discussed to identify corrective actions.
I am not in support of the following:
Quality problems should be concealed from customers and possibly managers. It should not be concealed because it will have a significant effect on the performance of the company in the market place.
Individuals are enthusiastic about producing high-quality outcomes. Not all the time.
Team members do not produce quality outputs without close supervision. Sometimes through but for an organisation where quality is one of their organisation values this will be different.
Quality should be considered from the beginning of the project.
To me before starting some projects quality should be the first thing be assured. Just recently in our school we have quality assurance team as visitors from the ministry of education, because we are trying to accredited our school for waec registration but we can’t do that without the clarification from quality assurance.They came and supervised the school,make observations,we have to create library, laboratories for science subjects, classes,premises etc.
Moreso,they varified teachers for SS classes to make sure we are degree holders before recommendation.so for me before commencing into some projects quality assurance from the beginning is the priority.
I agree with the following:
Quality should prioritize the customerโs needs.
Quality is an internal focus.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
Individuals are enthusiastic about producing high-quality outcomes.
Team members do not produce quality outputs without close supervision.
I agree with mostly all the above statements on quality. Quality must not be compromised at any point of the project. Also team members should be supervised by a supervisor to ensure the team members are doing the right thing because team members might want to compromise just to get the job done faster.
More so, nothing should be hidden from the manager about the quality of a project, every aspect of the project needed to be reported so as to let the management know everything is going fine as planned. Quality is everything in a project
I am in agreement with the following line of thoughts:
1. Quality should prioritize the customerโs needs.
2. Quality is an internal focus.
3. Quality should be considered from the projectโs inception.
4. The execution phase of a project is crucial for achieving quality goals.
5. Quality issues should be openly discussed to identify corrective actions.
I am not in support of the following:
Quality problems should be concealed from customers and possibly managers. It should not be concealed because it will have a significant effect on the performance of the company in the market place.
The following are the statements about quality I agree with…
*Quality should be considered from the beginning of the project.
*The execution phase of a project is the most critical to achieve quality targets.
*Quality issues should be discussed openly to find corrective actions.
*Quality should prioritize the customer’s needs
*People are keen on producing quality outputs
As a Project Manager Quality should be one’s priority in whatever projects you’re handling and it should be one of the core values of the team. Hence the following statements are very paramount:
* Quality should be focused on the customerโs needs.
* Quality is focused internally.
* Quality should be considered from the beginning of the project.
* Quality issues should be discussed openly to find corrective actions.
* People are keen on producing quality outputs.
Quality is an important aspect of every product because it determines how far the product will go/sell. And form the definitions, I agree that quality should never be compromised.
โIt should consider the customer’s needs, because the customer us the end user of a product and if the quality doesn’t meet their needs then the product life span would be discontinued.
โ Quality should be considered from the inception of the product. The statement ‘The end justifies the means’ goes to imply that if the end product or the final results is quality deprived then the effort put in the planning has been a waste.
โQuality issues should be openly discussed in other to find a corrective outcome. This way its not compromised causing the outputs and the efforts to be jeopardised.
Base on the definitions of quality given, I agreed with the following;
1. Quality should be focused on the customer’s need this is because the outcome of the project depends on the customer’s satisfaction the project should meet the needs of the customer
2. Quality is focused internally this implies that when planning a project it’s is important to critical check if the project will satisfy the needs of the people it is intended for
3. Quality should be considered from the beginning of the project which is very important to achieve the goals
4. The execution phase of a project is the most critical to achieve quality target
5. Quality issues should be discussed openly to find corrective actions
6. People are interested in producing quality outputs
As a PM, I agree with the following:
Quality should be focused on the customerโs needs.
Quality is focused internally.
Quality should be considered from the beginning of the project.
The execution phase of a project is the most critical to achieve quality targets.
Quality issues should be discussed openly to find corrective actions.
Team members do not produce quality outputs without close supervision.
Quality should be considered as fitness to use with respect to acceptable standards.
It must be communicated and understood by every team member.
As a project manager quality should be focused on the customer’s needs and quality issues should be discussed openly to corrective actions.
Quality should be considered from the beginning of the project.
A good quality of a project.. should be the outcome of the Team members working strongly(input) to actualised the Tasks given to them
I agree with the following about quality:
1. Quality should be focused on the customer’s needs.
2. Quality is focused internally.
3. The execution phase of a project is crucial for achieving quality goals.
4. Quality issues should be openly discussed to identify corrective actions.
5. Individuals are enthusiastic about producing high-quality outcome.
I agree with the following statements:
1. Quality should prioritize the customerโs needs.
2. Quality is an internal focus.
Quality should be considered from the projectโs inception.
3. The execution phase of a project is crucial for achieving quality goals.
4. Quality issues should be openly discussed to identify corrective actions.
5. Quality problems should be concealed from customers and possibly managers.
6. Individuals are enthusiastic about producing high-quality outcomes.
Quality should be focused on the customerโs needs.
Quality is focused internally.
Quality should be considered from the beginning of the project.This allows the project manager to plan effectively to ensure quality throughout the project lifecycle.
The execution phase of a project is the most critical to achieve quality targets. This is true but the process of quality should start from the beginning through design phase otherwise one might not achieve the level of quality desired.
Quality issues should be discussed openly to find corrective actions.That way the whole project team can chart an effective way forward.
Regarding Quality, As a Project Manager Quality should be considered from the beginning of the project, Not just for the satisfaction of the Customer alone. A Good Project with Quality speaks Volume For the Project Manager and his team member.
I agree with the following statements about quality;
1. Quality should be focused on the customerโs needs.
2. Quality should be considered from the beginning of the project.
3. The execution phase of a project is the most critical to achieving quality targets.
4. Quality issues should be discussed openly to find corrective actions.
however, most importantly, quality should be focused on the customer’s needs, reason been that only the customer has the full image of what he/she wants and one of the duty of the PM is to ensure that those images materialize
I agree with the above statement on quality in a project, in my opinion i will say that quality should be focused more on customer’s satisfaction. As we have learnt from this course, the essence of a project/product is to met the needs and satisfy customers and these has to be put in mind by discussing and agreed from the starting phase of the project on what the stakeholders/customers wants.
Yes I agreed that Quality should be focused on customers needs because when customers are happy and satisfied they will stay loyal to your products and services also refer some customers to you.
I agree that quality should prioritize the customerโs needs.
Quality is an internal focus.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
Individuals are enthusiastic about producing high-quality outcomes.
On the issue of quality
1. The needs of the customer should ultimately be the need to get the best deliverables.
2. Quality for me is firstly an internal thing then an external thing. Personally I being giving quality is something you do without push as a PM
3. Yes, true when defining the scope of the project the quality of the outcomes should be discussed in the initial stage when giving a PM the job.
4. The execution stage is important but so is the planning stage. Once the quality of outcome is established from the onset and the information passed and discussed with the team. Then there is possibility of achieving a better results.
5. I believe the team should be made aware of any quality issues from the onset. The expectation of the sponsor in terms of quality and not just time and cost.
6. For a team to succeed there must be trust. Quality issues should be promptly reported and analysed by the team. And never concealed.
7. In my experience rarely are individuals enthusiastic about quality because quality has the possibility of making a project more daunting because some team members are just concerned about time frame or the project and the issues of finance but pay less attention to quality.
8. If the team has done all it is required to do then the quality of outcome should be achieved effortlessly even without close monitoring by the PM.
Quality can never be over emphasize. It is important to ensure that customers are satisfied with project or products or service delivery
If Quality of a project is meeting the customer demands and needs or definition of quality, then, I agree with all that is listed above because to achieve a qualitative end of a project, then all hands must be on deck and all the team members have to know and work towards achieving the goals of the project. the customer/stakeholders also has to know or be carried along when problems arise. Overall, the basis of quality is meeting the customer’s demand(s) and satisfaction on a project and making sure all working on the project(team members) know this too.
The quality of your service to your customers defines the quality of your products and the value you offer.
It affects how people perceive your brand as a business owner or entrepreneur ..
Finally, it creates a niche for you. In project management, the quality of service rendered shows the strength and weakness of the team.
I believe quality of a product or service should not be taken with levity. Quality of a project,service or good should be considered from the beginning of that project to the end or point of deliverables of the project ,goods or service. It can be referred to as rendering excellent customer service.
Quality should be discussed at every stage of the project and should not be kept away from the Knowledge of the stakeholders.
For me I think that the quality of the project should be considered from the beginning of the project and it should be focused on the customer’s needs as their satisfaction is of utmost importance when carrying out any project.
Quality issues should also be discussed openly when the team is meeting to find corrective actions.
It should also be noted that Team members do not produce quality outputs without close supervision, so as the project manager you must assign roles,motivate and also supervise your team members to ensure that the project is carried out adequately.
I completely agree Quality should always be focused on the customer’s needs and should be considered right from the beginning of the project. It’s important to openly discuss any quality issues and find corrective actions. People are generally motivated to produce quality outputs, but close supervision can also help ensure consistent quality.
Quality is key to project delivery, hence the incorporation of it from the beginning of the projects for excellence performance.
I therefore agree to the followings statement about quality that
Quality should prioritize the customerโs needs.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
Individuals are enthusiastic about producing high-quality outcomes.
Focusing on the customer’s needs is a fundamental principle of quality management. This approach can be referred to as “customer-centric quality management.”
To deliver a quality product or service, one must first understand what the customers want and need. Which means, actively listening to customer feedback, conducting market research, and engaging with one’s customer base.
The ultimate goal of focusing on customer needs is to satisfy our customers. Customer needs can change over time, and competition can be fierce. Maintaining and improving quality, organizations, must continuously monitor and adapt to evolving customer expectations on projects. Most Project plans need to adhere to standards so as to ensure that products and services are aligned with customer needs.
Quality should be considered from the beginning of the project
I do agree with most of the points outlined with regards to quality.
I strongly recommend that every project should begin with quality in mind and sufficiently maintained and sustained throughout every stage of the project. Discussing it openly will always help team members to align themselves with the organization’s vision and mission which is ultimately to satisfy customers. So for me, it should be quality, quality and quality all through.
The totality of attributes of a good or service which meets the requirements of buyers of customers is Quality.
Now, to the statements about Quality and how I agree with them.
Quality should be focused on the the customers needs. Take for example, as the lead tailor and creative lead in my organization where we make unisex outfits, the customers need s as d satisfaction is the greatest concern of any project(dress/outfit). Quality should be considered from the beginning of the project through to the very end of the project. We make sure the garments made undergo a quality control check even right from selection of fabric to cutting and stitching to achieve desired design /style. The execution phase of a project is the most critical to achieve quality targets. After setting realistic goals to be met, executing the set goals to achieve quality result is not an easy feat.
Quality issues should be discussed openly and not swept under the carpet to avoid repetition and to find solution .
Not everybody is keen on producing quality outputs. Some people need extra motivation and push to do certain tasks and produce quality results.
Team members do not produce quality outputs without close supervision. This is a two way thing. There are different members in a team with different skill set, the novices might need close supervision although in the sane team, the experienced members do not necessarily need the close supervision to produce quality outputs.
The essence of Project Management is to a large extent focused on achieving the desired output and outcome from specific projects in line with the customer’s needs which should be defined and considered from the beginning of the project considering the available budget, scheduled delivery timeline, the skills and blend of the project team.
These factors determine the quality of projects.
I agree with some of the points raised about quality. However, I have a different opinion on some as well. I can relate this to my experience as a teacher.
As a teacher, quality means alighning myself with the school goals, vision and mission which were designed to satisfy parents (customers).
In the class, I consider quality by setting learning objectives at the beginning of execution of projects ( teaching)
Discussing quality openly simply means I share my challenges with my colleagues or boss with the aim of finding solution to the challenge. For instance if a learner is struggling, I can talk to my colleagues if they have had similar experience and how they tackled it.
I think the situation/ issue determines whether it should be openly discussed with customers or not… It’s better to be diplomatic when discussing quality issues with parents. Of course, the manager should be aware of quality issues in order to know where to step in to manage the situation.
Supervision is essential to maintain quality. It serves as a tool for appraisal of teachers.
1. Customer needs should take precedence when prioritizing quality.
2. Quality primarily pertains to internal aspects.
3. Quality should be a consideration right from the start of a project.
I agree with some of the points mentioned above on Quality. Likening this to my real life experience as a Caterer/baker.
I will say that Quality is like aiming to make the best cake possible. You should always keep in mind what the person eating the cake (the customer) likes. The most important rule is focusing on what the customer wants.
Now it’s not just about the customer. One has to pay attention to the cake making process from the start. Don’t wait until it’s in the oven to think about making it great. Plan it out carefully and make sure you have the right ingredients and tools.
While baking (the execution phase) is critical, it’s not the only important step. Quality matters at every stage, from choosing the recipe (planning) to mixing the ingredients (design) to checking if it’s baked just right (testing).
Whenever something goes wrong with the cake, it’s best to talk about it and figure out how to fix it. Hiding problems won’t make the cake taste better, this is where the importance of open communication comes in
The problems shouldn’t be hidden from the consumers(who will eat the cake) or the team members helping out in the kitchen. Keeping secrets about quality issues is a big no-no. Honesty is the best policy here.
When it comes to the people making the cake (the team members), most of them want to make it the best they can. They take pride in their baking skills.
You don’t always have to watch over their shoulder while they’re baking. Many can make a great cake on their own if they know what’s expected and have the right tools.
In a nutshell, quality is about making the best cake having the customer’s interest at heart, planning carefully, being open about problems, and trusting your team members to do their best.
My opinion on the true statement of quality is detailed below.
Quality should be focused on the customerโs needs.
Quality should be considered from the beginning of the project.
Quality issues should be discussed openly to find corrective actions.
People are keen on producing quality outputs.
Team members do not produce quality outputs without close supervision.
โข I agree with the assertion that quality should put the demands of the customer first since customers will offer insightful input, which the team can use to enhance project outcomes.
โข I disagree that quality is an internal focus because feedback on projects should come from all stakeholders and the project manager needs to create a structure (such as weekly regular status reports) to collect this feedback since it is essential for the project to advance to the next stage. Therefore, if quality issues are restricted to internal stakeholders exclusively, it may have an impact on the project’s output quality.
โข The project manager will be able to control project outputs from beginning to end if quality is taken into account from the beginning. It is vital to begin planning for project quality outputs from the project’s inception.
โข The project’s execution phase is vital for reaching quality goals since it is here that the planning stage’s theoretical elements are transformed into concrete actions and put into practice.
โข Yes, as this respects the principles of project managementโtransparency and integrityโand also creates confidence among project team members and stakeholders, quality issues should be publicly discussed to identify corrective solutions.
โข Yes, as it should be, people are eager to create high-quality results.
โข Team members cannot generate high-quality results without constant oversight. strongly object.
โข No, project quality issues shouldn’t be kept a secret from clients and perhaps even managers.
I consider the following statements false because quality should be the number one priority for all members of a project team.
โข Quality problems should be concealed from customers and possibly managers.
โข Team members do not produce quality outputs without close supervision.
Everyone should be involved in total quality management while also identifying and correcting quality problems at every stage of a project. Additionally, team members are capable of producing high-quality outputs without close supervision, especially if they are given the proper training and resources.
The following statements are considered true because quality is ultimately about meeting the needs of the customer. It is important to focus on quality throughout the entire project life cycle, from inception to execution to completion. Quality issues should be openly discussed and addressed so that they can be corrected before they cause any problems. Additionally, individuals are generally motivated to produce high-quality work, especially if they are allowed to learn and grow.
โข Quality should prioritize the customerโs needs.
โข Quality is an internal focus.
โข Quality should be considered from the projectโs inception.
โข The execution phase of a project is crucial for achieving quality goals.
โข Quality issues should be openly discussed to identify corrective actions.
โข Individuals are enthusiastic about producing high-quality outcomes.
I would agree with the majority of the points with the exception of the last three which were
Quality problems should be hidden from customers and possibly also managers.
People are keen on producing quality outputs.
Team members do not produce quality outputs without close supervision.
Quality is a teamwork and should not be hidden from the manager or staff. The expectations of the customer should also be taken into consideration and the project team should try to exceed them.
As a project manager ensure quality from the starting of a product in a particular way that there is rule and standard to that production. So when you start getting feedback or complain about it that means the standard is been compromised so is the duty for internal control to ensure the quality of the end product before it go to customers or public for use. Secondly if it is project not product the project manager must ensure thet the lay down standard of that process is duly followed from the beginning to the end without lapses.
Regarding project quality i agree with the following
1. Quality should prioritize the customerโs needs.
2. Quality is an internal focus.
3. Quality should be considered from the projectโs inception.
4. The execution phase of a project is crucial for achieving quality goals.
5. Quality issues should be openly discussed to identify corrective actions.
6. Individuals are enthusiastic about producing high-quality outcomes (this enthusiasm must however be put into team work)
7. Team members do not produce quality outputs without close supervision (not in all cases)
According to the Project Management Body of Knowledge, Project Quality includes the processes and activities that determine quality policies, objectives and responsibilities so that the project will satisfy the needs for which it was undertaken.
Project quality management is concerned with the development and implementation of a quality management system. The three processes are:
Plan Quality Management
Identifying the quality standards that must be met, and determining the criteria for success/failure.
Perform Quality Assurance
Analyzing quality measurements and determining the success/failure rate of project quality.
Control Quality
Taking quality measurements and making necessary changes to the project quality plan.
The Plan Quality Management process results in the creation of a project quality plan, which contains the quality requirements of the project and the processes that will be used to measure and correct quality problems. I also agree with the following assertion that quality should be focused on the customer’s needs. Quality issues should be discussed openly to find corrective actions.
Yea, on the side of quality, i believe it should never be overemphasized due to the fact that, in every facet of life when it comes to dealing with projects of any kind, quality must be considered; except a shoddy job is premeditated.
There are various sides to consider when quality is to be achieved.
1. Quality should be focused on human needs in mind and to be met.
2. Quality should be considered before and at the end of the project.
3. Quality should be discussed with all the project team members.
4. Quality is the sole output for any production.
5. The must be close supervision to achieved quality.
There are more to quality when it comes to projects.
Thank you.
Quality should never be left out of any project. I agree with the following statements on quality;
-Quality should prioritize the customers need.
-Quality should be considered from the start of the project.
– The execution phase of a project is crucial for achieving quality goals.
-Quality issues should be openly discussed to identify corrective actions.
-I individuals are enthusiastic about producing high-quality outcomes.
Lastly team members do not produce quality outputs without close supervision.
it is only a defined project that know the direction where it’s headed so is also a defined quantity to meet customers demands and started so it’s quantity should be considered from the beginning of the project so as to meet the customers need
My own opinions about project delivery quality is inline with the following points.
1๏ผQuality should be considered from the projectโs inception.
2๏ผQuality should prioritize the customerโs needs.
3๏ผQuality is an internal focus.
4๏ผQuality issues should be openly discussed to identify corrective actions.
5๏ผTeam members do not produce quality outputs without close supervision.
Certainly, quality is indeed crucial for project delivery, and the statements you’ve provided emphasize key aspects of ensuring excellence in performance:
1. Prioritizing the customer’s needs is essential because ultimately, customer satisfaction is a significant measure of a project’s success.
2. Considering quality from the project’s inception is a proactive approach that helps in preventing issues and ensuring that quality is built into the project’s design and planning.
3. The execution phase of a project is indeed crucial, as this is where the planned quality measures are put into action and where any deviations or issues need to be addressed promptly to maintain quality standards.
4. Openly discussing quality issues is vital for identifying problems and taking corrective actions. Transparency and communication are key to resolving quality-related issues effectively.
5. Enthusiasm among individuals for producing high-quality outcomes is a positive factor. Motivated team members are more likely to contribute to the project’s success and uphold quality standards.
Incorporating these principles into project management can greatly contribute to achieving excellence in project performance and delivering high-quality results.
In the domain of project management, quality denotes the degree to which a project accomplishes its intended objectives and satisfies the requirements and expectations of stakeholders. Quality encompasses all the processes, activities, and deliverables that contribute to producing a high-standard project outcome.
In project management, quality is primarily concerned with ensuring that the project’s deliverables are fit for purpose, reliable, and conform to the specified standards. This involves a set of planned and systematic activities aimed at preventing defects, errors, or deficiencies in the project work.
Several key aspects of quality in project management can be identified, including quality planning, quality assurance, quality control, continuous improvement, and stakeholder satisfaction. Each of these aspects plays a crucial role in ensuring that the project delivers the intended outcomes with a high degree of satisfaction for all stakeholders involved.
In summary, quality in project management involves proactive planning, systematic execution, and continuous monitoring and improvement. By adopting a holistic approach to quality, project managers can ensure that their projects meet the intended objectives and satisfy the expectations of all stakeholders, thereby contributing to organizational success and growth.
VickyK
I agree with the following definitions of quality:
Quality should be focused on the customerโs needs.
Quality should be considered from the beginning of the project.
Quality issues should be discussed openly to find corrective actions.
I agree with the following definitions of quality:
Quality should be focused on the customerโs needs.
Quality should be considered from the beginning of the project.
Quality issues should be discussed openly to find corrective actions.
I agree with the following statements
1. Quality should be focused on the customerโs needs.
2. Quality should be considered from the beginning of the project.
3. Quality issues should be discussed openly to find corrective actions.
4. People are keen on producing quality outputs.
5. The execution phase of a project is the most critical to achieving quality targets.
As a project manager I agree that:
โ Quality should be focused on the customerโs needs.
โ The execution phase of a project is the most critical to achieve quality targets.
โ Quality should be considered from the beginning of the project.
โ Quality issues should be discussed openly to find corrective actions.
-Customers needs should always come first because they are the selling point of any project, so quality should be focused on the customers need.
-In any given project, the foundation for quality should be layed from the very beginning of the project.
-When it comes to quality, it should be an open book between the project manager, his team and the clients. In the case of any errors, corrective actions can be taken.
I agree that:
– Quality should be focused on the customerโs needs.
– The execution phase of a project is the most critical to achieve quality targets.
– Quality should be considered from the beginning of the project.
– Quality issues should be discussed openly to find corrective actions.
Customer demands should come first when determining quality.
The emphasis is on internal quality.
Quality should be taken into account from the beginning of the project.
A project’s execution phase is essential for reaching its quality objectives.
To find solutions, frank discussion of quality issues is necessary.
People are passionate about delivering top-notch results.
Without rigorous supervision, team members cannot generate high-quality results.
All the above statements are correct and none should be left out
But mostly the customer satisfaction/ need is the ultimate, because customers are the reasons for business at first .
I agree that quality should be focused on the customer needs, because they are the end users and it’s mainly because of the customers and what the product will solve is why the product or production Is made,
Quality problems shouldn’t be hidden from the customers , mangers or stakeholders, it should be brought out for discussion and feedback that why feedback is always introduced and first impression matters most don’t let ur customers see the fault in your products
The execution phase is the most critical yes because this where you deliberate and find out if the product should be this way or not and this where u see fault in product, goods and services
Quality should be discussed openly to find corrective actions :I totally agree with this
Test ur product and discuss about it before it’s out
Every enterprise becomes profitable if the producers put the needs of the customers or consumers as priority before profit making.
Following the statements mentioned above about quality, they are absolutely right with regards to the context if quality.
Quality should always be considered first at the beginning of every project and it should be consistent all through.
Quality must be discussed at the exclusion of the project phase. Everyone participating must be ready and all the focus must be on the quality. PM must provide adequate time and required facilities to aid facilitation of quality of the end product.
Quality is one of the most important thing to consider at the beginning of the project. It will be the driving force to ensure the proper execution for the right outcome and quality.
wonโt succumb to the ideology that people work qualitatively when been supervised, rather quality is been produced when there are motivations and transparencies in the day today running of a project till completion.
When quality is prioritized before the commencement of the project, almost everyone will be on the same page in regards to producing quality result.
uality problems should be concealed from customers and possibly managers.
Manufacturers call back defective products for the hazard it will pose to the end users. This goes to show the need for mangers and customers to know what they are selling and buying.
Good day all, quality is the totality of the attribute of a good or service which meet the requirements of buyers or customers’ quality.
Therefore quality should be focused on customer’s needs and not internally because you didn’t begin a project to render the service to yourself
Secondly, quality should be considered from the very onset of the project because it helps to know the direction your project will take.
Thirdly, quality issues should be discussed openly to find corrective actions that is why there is a team working with you, project management has never been an individual work.
Lastly, team members do not produce quality output without close supervision. As a Project Manager, a supervision is still needed even if your members are trusted because two heads are better than one.
None of the points listed above should be overlooked or neglected.
All the points listed above about quality are in line to achieve a quality project.
I agree that:
Quality should prioritize the customerโs needs.
Quality is an internal focus.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions. Because itโs a teamwork and ideas on how to fix the quality problems should be collective and not just a one person thing.
All the above mentioned should not be neglected.
but the major part should be focused on Customer’s needs and user requirement and Specification. When it is focused on customer’s need. the project will be well planned, and the project will focus on obtaining the expected target and the standard will be met.
Finally, the resource allocated to the project will be utilized
I strongly agree that quality must meet the buyers needs and want or standard, in engineering quality is simply cost effective, durability,reliable, and must be able to meet the design desire to which purpose it was designed for. For exam PPP le if a slap was designed to carry 20kilonewton of load it must be able to carry it conveniently without any shear or crack. Thanks.
I agree with below assertions about quality;
Quality should be focused on the customerโs needs.
Quality is focused internally.
Quality should be considered from the beginning of the project.
The execution phase of a project is the most critical to achieve quality targets.
Quality issues should be discussed openly to find corrective actions.
Team members do not produce quality outputs without close supervision.
Comrade Omuofa Efe Tony
Cohort 10 Bootcamp (Group 9 Member).
Quality can refer to the standard or level of excellence in various aspects of society. It can encompass factors such as the quality of education, healthcare, infrastructure, social services, and living conditions. How these different dimensions of quality impact projects and contribute to the overall success of the project should be the uttermost desire of everyone working on a project.
I wonโt succumb to the ideology that people work qualitatively when been supervised, rather quality is been produced when there are motivations and transparencies in the day today running of a project till completion.
When quality is prioritized before the commencement of the project, almost everyone will be on the same page in regards to producing quality result.
I agree with the following statements regarding quality:
1. Quality should prioritize the customerโs needs.
2. Quality should be considered from the projectโs inception.
3. Quality issues should be openly discussed to identify corrective actions.
4. Individuals are enthusiastic about producing high-quality outcomes.
Quality should be considered from the beginning of the project
Quality should be focused on the customerโs needs.
Quality is focused internally.
Quality should be considered from the beginning of the project.
The execution phase of a project is the most critical to achieve quality targets.
Quality issues should be discussed openly to find corrective actions.
Quality problems should be hidden from customers and possibly also managers.
People are keen on producing quality outputs.
Team members do not produce quality outputs without close supervision.
to me the above points are key.
I agree with the following:
-Quality should be focused on the customerโs needs.
-Quality is focused internally.
-Quality should be considered from the beginning of the project.
-The execution phase of a project is the most critical to achieve quality targets.
-Quality issues should be discussed openly to find corrective actions.
-People are keen on producing quality outputs.
-Team members do not produce quality outputs without close supervision.
I agree with : 1,3,5 and 8
I agree with the following statements regarding quality:
1. Quality should prioritize the customerโs needs.
2. Quality should be considered from the projectโs inception.
3. Quality issues should be openly discussed to identify corrective actions.
4. Individuals are enthusiastic about producing high-quality outcomes.
However I do not agree that all team members do not produce quality outputs without close supervision. Some team members value quality based on their morals and appreciation for a job well done. Therefore, some team members do no produce quality outputs without close supervision.
Very interesting
some team members need close supervision to work effectively.
For me, all statements made are very important and none should be neglected.
I agree with the following.
Quality should be focused on the customerโs needs.
it should be considered from the beginning of the project.
Quality issues should be discussed openly to find corrective actions.
Team members do not produce quality outputs without close supervision.
Quality is producing your product to meet general (required perimeters) standard. It should be considered at every phase of the project. The quality of a product is the image of the company and also satisfactory level of the customer.
That means that quality is internal and it should openly be discussed with the team and with the stakeholders to identify corrective actions. Quality should be considered from the projectโs inception so that there will be quality outcome
A product is said to be of good quality if it meets the needs of the consumers/customers
In a nutshell quality shouldnโt be overlooked in a project
I agree with the following statements:
1. Quality should prioritize the customerโs need: Yes because customers are the end users.
2. Quality should be considered from the projectโs inception: Yes, so that there will be quality outcome
3. Quality issues should be openly discussed to identify corrective actions: Yes, so that every team members involved in the process will see quality outcome as their watchword.
4. Team members do not produce quality outputs without close supervision: Some team member need close supervision to produce quality output.
I agree on the following about quality
1. Quality should be focused on the customerโs needs.
2.Quality should be considered from the beginning of the project.
3.Quality issues should be discussed openly to find corrective actions.
4.Team members do not produce quality outputs without close supervision.
To me, quality should be considered from the beginning of the project in order to achieve customer needs and expectations. That means that quality is internal and it should openly be discussed with the team and with the stakeholders.
For quality to be achieved, supervision is necessary.
Quality is the degree of excellence of a service or of a product.
1. Yes, I agree with quality to be focused on customers’ needs, because what every customer expects is quality in any service given to them or in any product purchased.
2. Also, there should be a focus on internal quality, as it will help contribute to meeting the quality needs of customers as well. For example, if the employees of an organization are treated well, that treatment trickles down to the customer in terms of great customer service.
3. I agree with this because, for any project, quality must always be considered, if not there will be issues later in the project. For example; making use of low-quality or substandard iron rods in constructing a building, will lead to structural weakness and the building will collapse in the future.
4. Yes, every execution phase of a project has a goal of achieving quality in the project from the beginning of the project till the end of the project.
5. Yes, I agree. Every quality issue should definitely be discussed openly by all the team members, so as for the problems to be addressed.
6. No, I do not agree with concealing the quality problems, because in every project execution, transparency is key.
Quality problems should not be hidden from customers or managers, because it can lead to even bigger problems. Transparency to customers, managers, and even team members builds trust.
7. Yes, I agree. Many individuals focus on producing work with high quality.
8. No, I do not agree, because team members can produce high-quality outcomes without any supervision.
Quality should be considered from the beginning of the project
Quality should be considered on the customers side and also should be considered from the beginning of the project.
Quality should be focused on the customerโs needs.
Quality is focused internally.
Quality should be considered from the beginning of the project
The execution phase of a project is the most critical to achieve quality targets
Quality issues should be discussed openly to find corrective actions.
In project management, quality refers to the degree to which a project meets its intended objectives and satisfies the requirements and expectations of the stakeholders. It encompasses all the processes, activities, and deliverables that contribute to producing a high-standard project outcome.
Quality in project management focuses on ensuring that the project’s deliverables are fit for purpose, reliable, and meet the specified standards. It involves a set of planned and systematic activities to prevent defects, errors, or deficiencies in the project work.
Here are a few key aspects of quality in project management
1. Quality planning
2. Quality Assurance
3. Quality Control
4. Continuous Improvement
5. Stakeholder Satisfaction
In summary, quality in project management involves proactive planning, systematic execution, and continuous monitoring and improvement to ensure that the project delivers the intended outcomes with a high level of satisfaction for the stakeholders.
Seyi-Asha Abiola
Quality is very essential, any project that lacks quality may produce non-lasting outputs. I think quality should be the core value of all organizations, once I am known for qualities, it becomes my standard, and customers who are willing to have quality output will sure patronize me,even if I am expensive. All team members, having known that the core value of the organization is quality they sure no they won’t go below that while attending to customer’s, because it’s been discussed since the beginning of the organization.
The execution phase of the project is the most critical to achieve quality target.
I agree on these points; quality should be focused on the customerโs needs. Once customers are satisfied with what they needed that assures the acceptability (quality) of the service or product.
Also, qality should be considered from the beginning of the project. Both the project manager, team and stakeholders should have a clear picture of what they are going to deliver. Quality should be one of the key points to deliberate on before embarking on any project.
And also quality issues should be discussed openly to find corrective actions.
Team members do not produce quality outputs without close supervision. Yes, this is the role of the project manager to work hand in hand with the project team, supervision and monitoring is needed to achieve quality outputs in any given project.
Folasade Coker Team 3 Cohort 9
1) I agree that quality should prioritize the customer’s needs. Quality should be considered before production or the project begins, with pre-production or pre-project steps. Quality will not only help to deliver a seamless customer experience but also improve customer service metrics.
2)I also want to agree that quality is an internal focus because quality improvement programs are implemented within the company for the purpose of maintaining specific quality standards in the process. The organization through individual and collective actions focuses on meeting customer needs, recognizing that customer perception identifies quality.
3)Of course, quality should be considered from the inception of the project, Quality needs to be managed throughout the complete project life cycle. That means quality management must begin right at the start of the project to be really effective. The more thought put into fitness for purpose and acceptance of the solution early in the project, the better the chances of its success
4)Yes, The execution phase of a project is crucial for achieving quality goals. A project execution plan helps team members trust each other and creates a team-oriented culture. This way, each team member can understand what’s expected from them, what tasks they should be working on, and who they need to work with. Encourages problem-solving.
5) I agree that quality issues should be openly discussed to identify corrective actions. this will help to find the time to focus on the planning, corrective actions, and analysis of the results.
6)Quality problems should not be concealed from customers and possibly managers so as to enhance the organization’s brand and reputation, protect it against risks, increase its efficiency, boost its profits and reduce waste, and position it to keep on growing.
7) I agree that individuals are enthusiastic about producing high-quality outcomes because results-driven and passionate individuals are about delivering high-quality though there may be some individuals with a different opinion.
8) I agree to an extent based on experience that team members do not produce quality outputs without close supervision. However, there are some team members who do not need close supervision to deliver quality jobs.
For quality to be achieved, all team members must understand the scope of the project prior to execution as the concept of delivering a quality project should be the team’s target.
I agree that
Quality should prioritize the customerโs needs.
Quality is an internal focus.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
OBINWA CHIMAMAKA(COHORT 9,TEAM 7)
1)Quality should be focused on the customer’s needs.Agreed.Because from the definition of quality-it is considered as ‘fitness to use’,meaning it has to meet the customers desire/requirements.
2)Quality is focused internally.First,what does it mean for something to be internally focused?Internal focus involves focusing on your own thoughts and emotions.Hence I disagree with the statement because quality should be to the customers requirements and not what you think as a person.
3)Quality should be considered from the beginning of the project.Agreed
4)The execution phase of a project is the most critical to achieve quality targets.I don’t totally agree with this statement because I believe that every phase/stage of a project from start to finish is as critical as any other stage throughout the project lifecycle.
5)Quality issues should be discussed openly to find correlative actions.Strongly agree because transparency,honesty,and ability to embrace change and critics should be the watchword in every project team as this gives room for growth,development and improvement.
6)Quality problems should be hidden from customers and possibly also managers.Disagree.Being transparent to customers,managers,team members and stakeholders helps build trust among teams.
7)People are keen on producing quality outputs.Disagree,not everyone is keen on quality.Some persons will just rather deliver as at when due and neglect quality.
8)Team members do not produce quality outputs without close supervision.Not necessarily.Sometimes allow people do themselves,give them room for improvement.
Quality should prioritize the customerโs needs because the customer satisfaction determine the quality.
I also accept with Quality should be considered from the projectโs inception in the sense that the beginning of every project is supposed to be noticeable quality .
I totally disagreed with the execution phase of a project to achieve quality goals.
Quality issues most be openly discussed to identify corrective actions.
Team members always produce quality outputs close supervision.
Quality is to be considered from the initiation stage of the project throughout the value chain of execution enroute implementation until it is qualitatively adjudged by the ultimate stakeholders, be it a customer or beneficiaries of the project undertakings
I agree with the following:
1)Quality should prioritize the customerโs needs.
3)Quality should be considered from the projectโs inception.
4)The execution phase of a project is crucial for achieving quality goals.
5)Quality issues should be openly discussed to identify corrective action
7)Individuals are enthusiastic about producing high-quality outcomes.
Quality should be focused on the customerโs needs. -and best way system will be effective
Quality is focused internally. – and externally as well
Quality should be considered from the beginning of the project. – I agree
The execution phase of a project is the most critical to achieve quality targets. – at all phases
Quality issues should be discussed openly to find corrective actions. I agree
Quality problems should be hidden from customers and possibly also managers. – I disagree
People are keen on producing quality outputs. – Not all people
Team members do not produce quality outputs without close supervision. – I disagree
Akinyande Olabambo
Quality should be considered from the beginning of the project and quality issues should be discussed openly to find corrective actions
Quality should priotize the customers needs because it always comes first in every project . Quality should should be focused on from inception of project it will aid productivity. The execution phase is crucial to achieve quality goals
COHORT 9 TEAM 8
1. I agree Quality should prioritize the customerโs needs because quality is the output of product which brings satisfaction of the buyers and consumers
2. I agree quality is an internal focus because from the beginning of the project the goal throughout the time and cost spent the scope has been deliver a quality of wider effects of benefits
3. I agree quality should be considered from the projectโs inception so as to meet the requirements of buyers and consumers quality
4. I agree the execution phase of a project is crucial for achieving quality goals.
5. Yes quality issues should be openly discussed to identify corrective actions. That way ideas and insight would be gather from team members desired and favorable outputs
6. I strongly disagree Quality problems should be concealed from customers and possibly managers. That wonโt give a solution to the problem, review and trust from buyers and consumers wonโt be favorable
7. Yes, Individuals are enthusiastic about producing high-quality outcomes.
8. I disagree team members do not produce quality outputs without close supervision. With or without supervision team members can produce quality outputs
1. I agree Quality should prioritize the customerโs needs because quality is the output of product which brings satisfaction of the buyers and consumers
2. I agree quality is an internal focus because from the beginning of the project the goal throughout the time and cost spent the scope has been deliver a quality of wider effects of benefits
3. I agree quality should be considered from the projectโs inception so as to meet the requirements of buyers and consumers quality
4. I agree the execution phase of a project is crucial for achieving quality goals.
5. Yes quality issues should be openly discussed to identify corrective actions. That way ideas and insight would be gather from team members desired and favorable outputs
6. I strongly disagree Quality problems should be concealed from customers and possibly managers. That wonโt give a solution to the problem, review and trust from buyers and consumers wonโt be favorable
7. Yes, Individuals are enthusiastic about producing high-quality outcomes.
8. I disagree team members do not produce quality outputs without close supervision. With or without supervision team members can produce quality outputs
I agree with 1-5 but however every project manager should keep it in mine that quality is very important in project. A project that didnโt meet the expected quality requirement is as good as a failed project
I agree with statements 1- 5 because:
1. The product is for the consumer and must satisfy what the consumer deems quality in order to be favourably accepted
2. It is the job of the project team to create a sustainable quality output
3. If quality is not planned for from inception, then it may be impossible to achieve or will then come at a higher avoidable cost, which translates to waste of time, energy, scarce resources and even loss of credibility
4. This is where the plan is put into action to achieve desired result. Without a proper and feasible plan, this stage will fail and a sustainable quality output will not be generated.
5. Honesty and clear communication is the first step towards effectively tackling a challenge.
I disagree completely with statement 6. Such should never be entertained as this will hinder effective and targeted progress. It will also affect the project handling outfit negatively
Statements 7 and 8 are relative and greatly depends on a lot of variables such as; the Project manager, project team, project type and working conditions etc.
Both customers and project team can produce quality outcome. However, the confirmation of the quality of products is based on the customers hence customers plays vital rules in determining the quality output
Quality should prioritize the customerโs needs.
Quality is an internal focus.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
Individuals are enthusiastic about producing high-quality outcomes.
Team members do not produce quality outputs without close supervision
1. I strongly agree
2. Partly, this is because product should focus on both internally and externally, for the purpose of building a strong reputation.
3. Yes, it’s very important so as to avoid unnecessary expenses at the tail end of the project.
4. The execution stage is crucial to producing a quality product, but the planning stage is also very important, because at this stage, preventive measures can be put in place to ensure that quality product are produced.
5. Yes they should be discussed openly.
6. No they shouldn’t be hidden from customers and manager, rather they should be informed so as to produce products that are satisfactory.
7. Not all the time.
8. In some cases, yes.
I agree with 1-5 but however every project manager should keep it in mine that quality is very important in project. A project that didnโt meet the expected quality requirement is as good as a failed project
1. Quality should prioritize the customerโs needs. The customer to a large extent determines the quality of a project or service. I quite agree with the statement
2. Quality is an internal focus. This is also true because one of the scopes of a project is the quality.
3. Quality should be considered from the projectโs inception. Quality is a key issue to be discussed before the commencement of a project.
4. The execution phase of a project is crucial for achieving quality goals. This is very true. This is the stage where the PM ensures that the desired standards of the project are met.
5. Quality issues should be openly discussed to identify corrective actions. True. There need to be clear, definite and structured communication regarding quality.
6. Quality problems should be concealed from customers and possibly managers. I strongly disagree with this statement.
7. Individuals are enthusiastic about producing high-quality outcomes. This is to a large extent true.
8. Team members do not produce quality outputs without close supervision. Partially correct. When there is clarity of project goal as regards quality, team members work to achieve that target.
I agreed that
Quality should prioritize the customerโs needs.
Quality should be considered from the projectโs inception
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
Quality problems should not be concealed from customers and possibly managers
Team members do not produce quality outputs without close supervision
Quality is indispensable. It should be sort for from the beginning of the project
Quality should prioritize the customerโs needsโฆโฆAgreed
Quality is an internal focusโฆโฆ..Agreed
Quality should be considered from the projectโs inceptionโฆโฆ..Agreed
The execution phase of a project is crucial for achieving quality goalsโฆโฆAgreed
Quality issues should be openly discussed to identify corrective actionsโฆโฆAgreed
Quality problems should be concealed from customers and possibly managersโฆโฆNot Agree
Individuals are enthusiastic about producing high-quality outcomesโฆโฆ.Agree
Team members do not produce quality outputs without close supervisionโฆโฆ.No
Quality on a project is defined by the aggreged acceptance criteria from customer requirements and expectations.
On the quality statements below, this is my opinion:
Quality should prioritize the customerโs needs……NO
Quality is an internal focus……..NO
Quality should be considered from the projectโs inception……..YES
The execution phase of a project is crucial for achieving quality goals……YES
Quality issues should be openly discussed to identify corrective actions……YES
Quality problems should be concealed from customers and possibly managers……NO
Individuals are enthusiastic about producing high-quality outcomes…….YES
Team members do not produce quality outputs without close supervision…….No
I quite agree with the below statements about quality
1. Quality should be focused on the customerโs needs.
2. Quality should be considered from the beginning of the project.
3. Quality issues should be discussed openly to find corrective actions.
4. People are keen on producing quality outputs.
5. The execution phase of a project is the most critical to achieving quality targets.
Quality is when a product or service fits customers needs. I agree with the following statements in regards to qualityโฆ..
1. Quality should be focused on the customerโs needs.
2. Quality should be considered from the beginning of the project.
3. The execution phase of a project is the most critical to achieve quality targets.
4. Quality issues should be discussed openly to find corrective actions.
5. People should be keen on producing quality outputs.
I totally agreed.
any project /produc must focus on the tg , customers needs.
and must ensure the quality in and out. and I think to keep it intact must organize some sessions about quality and it’s importance and including to maintain the sustainability. we all Should be aware of this as the whole world faceing 17sdg crisis and everything we do is connected.
bottom line must ensure the Fram work of quality, quality assurance and having right amount of control with the team and other stages and processes to keep the projects quality towards end or final result.
As an AI language model, I don’t have personal opin
1. Quality should prioritize the customer’s needs: Understanding and meeting customer needs is a fundamental principle in quality management I can relate to construction industry where at the end of it all you should hand over a project to the client’s full satisfaction
2. Quality is an internal focus: Quality does involve internal processes and standards, but it should always be driven by meeting customer requirements and expectations
3. Quality should be considered from the project’s inception: Considering quality from the beginning of a project is generally recommended through Early identification and planning . A carefully reviewed work plan to a greater extend determine the project success
4. The execution phase of a project is crucial for achieving quality goals: It is during this phase that the actual product or service is developed or delivered, and close attention to quality is necessary to ensure the desired outcomes.
5. Quality issues should be openly discussed to identify corrective action. It promotes transparency, collaboration, and problem-solving, leading to effective identification and resolution of quality.
7. Individuals are enthusiastic about producing high-quality outcomes: Enthusiasm for quality outcomes can vary among individuals, but fostering a culture that values quality and provides support can help cultivate enthusiasm and motivation.
8. Team members do not produce quality outputs without close supervision:Empowering and trusting team members can encourage them to take ownership and produce high-quality outcomes independently.
I generally agree with most of the statements on quality, except for the statement that quality problems should be concealed. Open communication and transparency are essential for effective quality management after all a flawed product or service is the last thing you want to be associated with your organization.
In construction, It’s even required to have clients involved in quality management through their representative on site .
I quite agree with the below statements about quality
1. Quality should prioritize the customerโs needs.
2. Quality is an internal focus.
3. Quality should be considered from the projectโs inception.
4. The execution phase of a project is crucial for achieving quality goals.
5. Quality issues should be openly discussed to identify corrective actions.
In addition to to quality being an internal focus, there should be consideration for external factors as well.
Quality is a supreme feature of every project even when it’s just for test run. The quality of a project is also related to the budget, team set up, set goals and PM skill. From the above list below are my agreed list:
1. Quality should be considered from the projectโs inception.
2. Quality is an internal focus.
3. Quality should prioritize the customerโs needs.
4. Quality issues should be openly discussed to identify corrective actions.
Every project has its objective and as a result the PM is saddled with the responsibility of making the project a success. The quality of any project cuts across various factors and conditions which must be factored and understood by every stakeholder in the project. Setting up meetings with stakeholder to properly understand these objectives and expectation are the bane to the quality output of the project.
I agree with the following statements about quality;
1. Quality should be focused on the customer’s needs.
2. Quality should be considered from the beginning of the project.
3. Quality issues should be discussed openly to find corrective actions.
Firstly, the customer is always right and creating a wonderful impression in the mind of a customer is very important. So, I think in striving for quality, the customer’s needs should be paramount.
Secondly, I think just like in the example about creating a high quality movie. Quality should be considered from the onset, determining the quality of the projects sets the pace for all other factors to be duly considered even before the project kicks off, E.g.: Budget, Time frame, materials etc.
Quality issues should be discussed freely especially amongst team member so that different solutions can be proferred. In the multitude of counselling, there is safety.
These are my humble opinions on the subject matter.
I agree with the following statements about quality.
Quality should prioritize the customerโs needs.
Quality is an internal focus.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
Quality problems should be concealed from customers and possibly managers.
Individuals are enthusiastic about producing high-quality outcomes.
Team members do not produce quality outputs without close supervision.
COHORT 9, TEAM 3. CYNTHIA ONYINYE OKEKE
I agree to the following statements about quality:
1. Quality should be focused on the customerโs needs. This will ensure customer satisfaction.
2. Quality is focused internally.
3. Quality should be considered from the beginning of the project.
4. The execution phase of a project is the most critical to achieve quality targets.
5. Quality issues should be discussed openly to find corrective actions.
And I do not agree to the following statements:
1.Quality problems should be hidden from customers and possibly also managers. This will negate the goal of the project, because until the problem is discussed openly with the stakeholders involved, a solution will be not be achievable.
2. People are keen on producing quality outputs. This statement does not applicable to everyone. Some persons do not mind delivering shabby outputs.
3. Team members do not produce quality outputs without close supervision. Though I agree that team members should be supervised because it will ensure that everyone is on the same page. I do not align to micromanaging people because that will negate the purpose of delegating tasks to team members in the first place.
Quality should prioritize the customerโs needs – I agree. The project output should conform to customer requirements.
Quality is an internal focus – I agree. Having defined the project quality based on customer requirements, internal processes should focus on achieving that.
Quality should be considered from the projectโs inception – I agree. The specifications of project output in terms of quality should be defined from onset.
The execution phase of a project is crucial for achieving quality goals – Yes. Having defined the product quality from the onset, it should be in focus throughout the project execution phase so as to meet the defined criteria .
Quality issues should be openly discussed to identify corrective actions – Yes. Especially among team members and between project team and other stakeholders especially the end users or project sponsors. Good feedback mechanism should be adopted to ensure that the defined quality criteria is being met.
Quality problems should be concealed from customers and possibly managers – No. I think it’s good to discuss quality issues with customers and managers especially if quality criteria requires amendment or review where the initially set criteria are not achievable.
Individuals are enthusiastic about producing high-quality outcomes – Yes, All stakeholders including individuals and organizations are always eager to see the outcome of a project, anticipating good quality.
Team members do not produce quality outputs without close supervision – Yes to a large degree. In most cases, the focus of team members is to execute the project scope within time, budget and safety. It will require the oversight or supervision of the project sponsors and other stakeholders, and their inputs for the project to stay within the set quality criteria.
I support the following statement on quality:
1. Quality should be focused on the customerโs needs.
2. Quality is focused internally.
(In addition, if quality is focused on internally first, external quality will be topnotch)
3. Quality should be considered from the beginning of the project.
4. The execution phase of a project is the most critical to achieve quality targets.
5. Quality issues should be discussed openly to find corrective actions.
6. People are keen on producing quality outputs.
I agree with the following statements:
1) Quality should be focused on the customerโs needs.
2) Quality should be considered from the beginning of the project.
3)The execution phase of a project is the most critical to achieve quality targets.
4) Quality issues should be discussed openly to find corrective actions.
Quality should prioritize the customerโs needs. -Agreed
Quality is an internal focus.-Agreed
Quality should be considered from the projectโs inception.-Agreed
The execution phase of a project is crucial for achieving quality goals.-Agreed
Quality issues should be openly discussed to identify corrective actions.-Agreed
Quality problems should be concealed from customers and possibly managers.-Disagreed
Individuals are enthusiastic about producing high-quality outcomes.-Agreed
Team members do not produce quality outputs without close supervision.-Agreed
Revenue Collection Automation
The company I work for is currently running a projection on revenue collection automation for one of the local government areas in the country which I’m fully involved.
For this automation project, the quality requirements include the following:
User-friendly interface for easy payment
Integration with various payment methods; bank transfer, ussd and the integration of the payment portal on moniepoint terminals amongst others.
Robust security features to protect sensitive data
Compatibility with different devices and platforms
Reliable and efficient transaction processing
We ensure compliance with Nigerian regulations
The Costs attributed to our quality delivery include expenses related to:
Development and testing of secure payment systems
User experience design and interface development
Implementation of encryption and data protection measures
Quality assurance and testing phases
Ongoing maintenance and updates to ensure system stability and security
Our in-depth analysis involves assessing the potential return on investment, comparing costs of in-house development and outsourcing, and considering long-term operational expenses.
It’s crucial to ensure that the quality investments align with the benefits the automated system would bring to revenue collection efficiency and accuracy.
I agree with the following statements.
*Quality should be focused on the customer’s needs.
*Quality should be an internal focus.
*Quality should be discussed from the beginning of the project.
*Quality issues should be discussed openly to find corrective actions.
*The execution phase of a project is crucial for achieving quality goals
With Quality as a key factor in Project Management;
Quality should prioritize the customerโs needs.- Agree
Quality is an internal focus.- Agree
Quality should be considered from the projectโs inception.-Agree, only then will the project team align properly to the goals of the business case
The execution phase of a project is crucial for achieving quality goals-All phases are crucial
Quality issues should be openly discussed to identify corrective actions-Agree
Quality problems should be concealed from customers and possibly managers-Disagree
Individuals are enthusiastic about producing high-quality outcomes-Agree
Team members do not produce quality outputs without close supervision-Disagree, as its not in all cases, some team members are responsible enough to get things done right
I strongly agree with the statements that say
“Quality should prioritize the customerโs needs.”
“Quality should be considered from the projectโs inception.”
“The execution phase of a project is crucial for achieving quality goals.”
“Quality issues should be openly discussed to identify corrective actions.”
and disagree with
“Quality is an internal focus.”
“Quality problems should be concealed from customers and possibly managers.”
“Individuals are enthusiastic about producing high-quality outcomes.”
“Team members do not produce quality outputs without close supervision.”
I will agree with the statements as made but with exception to the fact that
1-Quality is focused internally..I will disagree as quality is also extended to outputs and feed back for a proper project review.
2-Quality issues should be hidden from customer and possibly also managers ..I disagree as project team should be transparent in report to enable effective output that is flawless.
3-Team members do not produce quality output without supervision…I also disagree with this as professionals are selected to carry out task in project delivery as such quality should not be jeopardize at any level…it’s is better to pause than compromise.
Cohort 9 team 1
I strongly agree with statements 1, 2, 3, 4 and 5. The aim of a project managing is to bring satisfaction to a customer. Actionable feedbacks is vital for a successful project and a synergy a team membership’ cognitive ability result in a high performance.
Quality should be focused on the customerโs needs.
Agree: Quality should always be aligned with the customer’s needs and expectations. Delivering a product or service that meets or exceeds customer requirements is a fundamental principle of quality management.
Quality is focused internally.
Disagree
Quality should be considered from the beginning of the project.
Agree: Quality planning and consideration should start from the project’s inception. Addressing quality requirements and potential issues early can prevent problems down the line.
The execution phase of a project is the most critical to achieve quality targets.
Partly Agree: While the execution phase is critical for translating plans into tangible outcomes, quality should be monitored and maintained throughout the project lifecycle, not just during execution.
Quality issues should be discussed openly to find corrective actions.
Agree: Open communication about quality issues is essential for identifying root causes and implementing corrective actions. Transparency helps prevent recurrence and promotes continuous improvement.
Quality problems should be hidden from customers and possibly also managers.
Strongly Disagree
People are keen on producing quality outputs.
Agree: Most individuals naturally take pride in their work and want to produce quality outcomes. A supportive environment and clear expectations can encourage this behavior.
Team members do not produce quality outputs without close supervision.
Disagree
In summary, quality in project management is about meeting customer needs, maintaining transparency, and focusing on continuous improvement. It’s a collaborative effort that should be integrated into every phase of a project, fostering a culture of accountability and excellence.
Adeola Adediran
Team 1 cohort 9
I agree with the statements in its entirety
Quality should be focused on the customerโs needs.
Quality is focused internally.
Quality should be considered from the beginning of the project.
The execution phase of a project is the most critical to achieve quality targets.
Quality issues should be discussed openly to find corrective actions.
Quality is a fundamental dimension of project scope however it’s also considered a vital tool to rate a project manager. The following are my thoughts on Quality:
1. Quality should be focused on the customerโs needs. โ Agree: Quality should be customer-centered, as meeting or exceeding customer expectations is crucial for sustained success. Understanding and meeting customer needs is essential in delivering a high-quality product or service.
2. Quality should be focused internally. โ yes: Quality should solely be an internal focus. While internal processes and standards are important, the ultimate measure of quality lies in meeting or exceeding customer expectations and requirements.
3. Quality should be considered from the beginning of the project. โ Agree: Quality considerations should be integrated from the projectโs inception. Planning and designing with quality in mind help prevent issues that may arise later and ensure that expectations are met throughout the project lifecycle.
4. The execution phase of a project is the most critical to achieve quality targets. โ Not necessarily: While the execution phase is critical, quality should be a continuous focus throughout all project phases. Planning, design, implementation, and monitoring all contribute to achieving quality targets.
5. Quality issues should be discussed openly to find corrective actions. โ Agree: Open discussion of quality issues enables identification, analysis, and resolution of problems. Addressing issues transparently facilitates learning, improvement, and preventive actions.
6. Quality problems should be hidden from customers and possibly also managers. โ Disagree: Hiding quality problems is not a sustainable practice. Open communication and transparency with customers and managers are essential for building trust, addressing concerns, and finding effective solutions.
For quality is the highest degree of a product or service that the absolute expectations of clients or beneficiaries.
Therefore, I think that:
Quality should be focused on the customerโs needs.
I Agree: Quality should align with meeting customer expectations and requirements. Delivering a product or service that satisfies the customer’s needs is a fundamental aspect of quality management.
Quality is focused internally.
I Disagree: Quality should not be an internally isolated concept. While internal processes and standards contribute to quality, the ultimate measure of quality is how well it meets external customer needs and expectations.
Quality should be considered from the beginning of the project.
I Agree: Quality is most effectively achieved when it’s integrated into the project from the outset. Addressing quality considerations early prevents issues from arising later in the project lifecycle.
The execution phase of a project is the most critical to achieve quality targets.
I Partially Agree: While the execution phase is crucial for implementing quality plans, addressing quality concerns in all project phases is essential. Waiting until the execution phase may lead to costly corrections if issues are identified late.
Quality issues should be discussed openly to find corrective actions.
I Agree: Open communication about quality issues is vital for identifying root causes and implementing corrective actions. Transparency facilitates learning and continuous improvement.
Quality problems should be hidden from customers and possibly also managers.
I Disagree: Hiding quality problems is not a sound practice. Transparency builds trust with both customers and managers. Addressing issues openly shows accountability and commitment to improvement.
People are keen on producing quality outputs.
Varies: People’s inclination toward producing quality outputs can vary based on factors like motivation, training, organizational culture, and job satisfaction.
Team members do not produce quality outputs without close supervision.
I Disagree: While supervision can provide guidance and support, fostering a culture of individual responsibility and empowerment is crucial for team members to take ownership of producing quality outputs.
Quality should be focused on the customerโs needs:- Quality should be tailored on the demand and quality required by the customers who are the used of the products.
Quality is focused internally:- The focused should be both internally and externally. By the team managing the product and other beneficiaries.
Quality should be considered from the beginning of the project:- Quality should be planned and put into consideration at the beginning of the product in terms of cost, materials used, Labour, cost and time.
The execution phase of a project is the most critical to achieve quality targets:-Yes, execution stage is key in the sense that that process will bring out the output and quality planned.
Quality issues should be discussed openly to find corrective actions:- Quality issues should be discussed openly to allow inputs for correction for final output as required in the quality plan.
Quality problems should be hidden from customers and possibly also managers:- Quality problems need to be handled by all stakeholders or beneficiaries but can be control and managed by the product managers.
People are keen on producing quality outputs: – Agreed.
Team members do not produce quality outputs without close supervision:- Not necessarily. When there is a quality and product plan. The team can still work according to the stated plan without close supervision.
Quality should prioritize the customerโs needs.
I agree with this because customers needs and satisfaction should be the utmost focus when executing such projects
Quality is an internal focus.
For me, I think it should be both internal and external focused.
Both party should be carried along. The feedback gotten from the external factors which are the users and client would determine the quality of the output.
Quality should be considered from the projectโs inception.
100% agree with this, it should be considered from the beginning
The execution phase of a project is crucial for achieving quality goals.
Project execution is crucial for delivering a high-quality project goals that meets budget and timeline objectives while meeting the immediate needs of stakeholders and providing long-term benefits to an organization’s reputation.
Quality issues should be openly discussed to identify corrective actions.
This should be done amongst the team members so as to Define the Problem, Establish the Scope of the Problem, Take Containment Actions, Find the Root Cause of the Problem, Plan Corrective Actions to Fix the Root Cause, Implement the Corrective Action Plan.
Quality problems should be concealed from customers and possibly managers.
Quality problem should be resolved by the team members before delivering it out to the customers. In the case of quality problems after being executed and delivered to the customers, it is expected to have a good and efficient customer service that could deal and handle customer’s issues and problems.
But In the case of managers, I don’t believe it shouldn’t be concealed as they are part of the team force in executing a task , so when quality problems arises they should be informed.
Individuals are enthusiastic about producing high-quality outcomes
Well it differs and its dependent on the nature of the task or project at hand. A Project with the right number of resources both funding and skill set could increase the enthusiasm among individuals on a team.
Team members do not produce quality outputs without close supervision.
I do not agree
As a project manager I agree to below:
1. Quality should prioritize the customerโs needs.
-: Customer expectation is to have work done perfectly beyond his/her expectations hence quality should be adhered to.
2. Quality is an internal focus.
As a PM should emphasis on quality and assign one quality personnel to oversee quality and raise any quality issues internal before it’s captured by customer if there’s any.
3. Quality should be considered from the projectโs inception.
-: Yes quality is key and the starting point should be a bench mark for the entire project.
4. The execution phase of a project is crucial for achieving quality goals.
-: This is where as the project manager need to play a key role by visiting site/project and stipulate all key points on quality together with the quality personnel.
-: Any challenge anticipated should be captured prior to be discussed and conclusion on the way forward be demonstrated to the teams.
5. Quality issues should be openly discussed to identify corrective actions.
6. Individuals are enthusiastic about producing high-quality outcomes.
-: Diverse team might have different backgrounds on quality and where a quality manager play a key role and unifying factor on what’s to be considered.
7. Team members do not produce quality outputs without close supervision.
-: Supersion for the team is vital as this closes the gap in communication and feedback from both the management and engineering team’s. Any quality issues can also be captured on time incase it arises.
Cohort _9,Team6_Keneth Juma Walumoli
1. Quality should be prioritize the customers needโฆ
I totally agree to this because the outcome of the project surely matters
2. Quality is an internal focus..
I think quality should focus both internally and externally .. The output quality is required
3. Quality should be considered from the projectโs inception
Yes, quality is to be considered right from the beginning
4. The execution phase of a project is crucial for achieving quality goals.
Yes, I agree
5. Quality issues should be openly discussed to identify corrective actions.
Yes, it suld be discussed to determine the flaws , improvements and corrections to make
6. Quality problems should be concealed from customers and possibly managers.
It should be concealed from the customers and not the managers
The managers surely will partake in the decision making of the quality
7. Individuals are enthusiastic about producing high-quality outcomes.
A project with the right resources increases enthusiasm
8 ..Team members do not produce quality outputs without close supervision.
Agree completely with this
I definitely agree that;
> Quality should prioritize the customerโs needs.
> Quality should be considered from the projectโs inception
> The execution phase of a project is crucial for achieving quality goals.
> Quality issues should be openly discussed to identify corrective actions.
> Quality problems should not be concealed from customers and possibly managers
I totally disagree with number 6 and partially disagree with number 8
* I totally agree that quality should be discussed at the beginning of every project in line with the aim and objectives of the project
*If a product or service doesnโt meet the end users need it is said to not be of qualityโฆSo the customers needs need to be prioritized
Joel Nnamani.
Cohort 9, Team 5.
I agree with all the statement except the one that says that team members do not produce quality output without close monitoring. A team can produce a superb output without being monitored closely.
Quality is very important and can not be over emphasized. It should focus on the customers especially but in general it should focus on all the stakeholders.
Even the public need to see your products to have great quality in other to earn their respect.
Quality products are means of advertisement.
Team 8, Cohort 9
My views on the following statements about quality:
1. Quality should prioritize the customerโs needs. ____ this should be in line with the agreed scope as the needs my change, bringing about a scope creep
2. Quality is an internal focus—– majorly an internal focus, but does not exclude the external totally, because certain externalities also affect quality
3. Quality should be considered from the projectโs inception._____ absolutely true
4. The execution phase of a project is crucial for achieving quality goals.____ absolutely true
5. Quality issues should be openly discussed to identify corrective actions.____ yes, especially with the project team
6. Quality problems should be concealed from customers and possibly managers.____ N, open communication is key, in line with the agreed communication plan for each stakeholder
7. Individuals are enthusiastic about producing high-quality outcomes.____ Yes!
8. Team members do not produce quality outputs without close supervision.____ this is not totally true, if the team is highly specialised and well informed from inception.
I beleive Quality to me is satisfying customers need at any point in time. It maybe difficult to achieve 100% since needs differ and one product can never satisfy different customers equally.
However quality must be well defined at the start of the project and all team members must indicate full understanding of what is required.
Quality should also be focused internally because itโs like a great covering on the company. It can go a long way to determine how long a company lasts in business.
I also believe people ae keen on producing quality outputs, and team members can produce quality without close supervision if they were carried along from the start.
I strongly agree that quality issues should be openly discussed to identify corrective actions. To avoid loosing customers and ruin the business reputation, it is important immediately openly discuss it and the managers should be made aware. By so doing, they can decide on the best action for the products with defect. It could be, to sell them on discount or to not sell at all, and the customers who purchase the products should be informed about the quality issue. So, quality problems should not be concealed from customers and possibly managers.
I strongly agree with quality should be considered at the begining of the project. Reason been that if quality is considered at the inception, it will reduce effect at the end of the project
Quality should be considered from the beginning of the project- this will enable you know the type of output you will produce even from the beginning of the project
Quality issues should be discussed openly to find corrective actions
Cohort 9 Team 4
I agree with these 3
2.Quality is an internal focus.
3.Quality should be considered from the projectโs inception.
4.The execution phase of a project is crucial for achieving quality goals.
Reasons been that one if the company don’t have quality in their mission statement or vision statement, then they will never go for it. Quality of a project output should be spoke of from the beginning. At the beginning is where it’s easier to begin with quality in mind.
COHORT 9, Team 9
In my opinion, I think I quite agree with this, that “The execution phase of a project is the most critical to achieve quality targets.”
In development projects, quality is ultimately defined by the beneficiary, and represents how close the project and deliverables come to meeting the beneficiariesโ requirements and expectations.
The project managerโs goal is to understand the requirements and expectations of the beneficiaries, and then ensure the project will meet those expectations.
There is a predisposition to think that quality means the most expensive material or equipment. However, in most cases, the beneficiary does not expect an expensive solution, especially if it does not meet their expectations. What they need is a solution that will solve the problem the project aimed to work out.
I agreed with few points here:
1. Quality should be focus on customer needs: From the beginning of a project to the end, quality should be at the back of the project manager and all the stakeholders, so as to have a product that will meet the customer’s needs.
2. Quality should be considered from the beginning of the project: For a project to produce a good product at the end of operations, the quality has to be in place from the outset.
3. Quality issues should be discussed openly to find corrective actions: without quality, any products or services will be made useless or a waste, it is better to make everyone involved in a project to know about the quality issues, so as to correct and not allow such to repeat itself again.
I agree with all except number 6 which I totally disagree with, and number 8 which I partially disagree with.
I agree with all the statements, except this two,
Quality problems should be hidden from customers and possibly also managers.
People are keen on producing quality outputs.
For me, quality should be considered from the beginning of the project and should be all encompassing throughout the duration of the project and in day to day activities..
Quality acually should be targeted towards satisfaction of the customerโs needs. This should be considered from the very beginning of the project, as it’s a critical factor to achieving qualitative end result.
The execution phase of a project is the most critical to achieve quality targets.
Quality issues should be discussed openly to find corrective actions.
Quality problems should be hidden from customers and possibly also managers.
People are keen on producing quality outputs.
Team members do not produce quality outputs without close supervision.
Quality should be focused on the customerโs needs. Agreed
Quality is focused internally. I agreed based on the company goals and objectives.
Quality should be considered from the beginning of the project. I agree.
The execution phase of a project is the most critical to achieve quality targets. Totally agreed
Quality issues should be discussed openly to find corrective actions. Agreed
Quality problems should be hidden from customers and possibly also managers. I disagree with this.
People are keen on producing quality outputs. Not all the time.
Team members do not produce quality outputs without close supervision…Partially disagree.
All of the above are to be fashioned into the PM work, some are right and some are partly right and do not occur frequently.
AMAKA ESEKA, COHORT 9, TEAM 2
Quality should be focused on the customerโs needs- the satisfaction of end users is paramount to the success of a project
Quality is focused internally- all companies and all projects are treated in line with ethics and standards, hence quality is also an internal process.
Quality should be considered from the beginning of the project- agreed. It should be the benchmark of every project.
The execution phase of a project is the most critical to achieve quality targets- the different interactions between time and cost play a big role in determining the quality of a project.
Quality issues should be discussed openly to find corrective actions- Agreed.
Quality problems should be hidden from customers and possibly also managers- Disagree. Projects should be transparent at all times and stakeholders should be properly briefed on the quality problems surrounding a project.
People are keen on producing quality outputs- Agreed.
Team members do not produce quality outputs without close supervision- Disagreed. Depending on the diversity of the team and level of cohesion, not all teams are to be micromanaged.
Every statements about quality are correct. Quality should be viewed from every perspective of the stakeholder…
Belowย are my thoughts on the statements:
Quality should be focused on the customerโs needs:
Is a big yes for me.
Quality is ultimately determined by how well a product or service meets the customer’s expectations and needs.
Quality is focused internally:
I disagree.
While internal processes are important, the main focus should be on meeting customer requirements and expectations.
Quality should be considered from the beginning of the project:
Is a yes for me.
Incorporating quality considerations from the outset helps prevent issues later in the project lifecycle.
The execution phase of a project is the most critical to achieve quality targets:
Not necessarily.
Quality should be maintained throughout the project lifecycle, from planning to execution and beyond.
Quality issues should be discussed openly to find corrective actions:
Is a yes for me.
Open communication about quality issues allows for timely solutions and improvements.
Quality problems should be hidden from customers and possibly also managers:
Disagree.
Transparency is crucial. Concealing quality problems can lead to distrust and more significant issues down the line.
People are keen on producing quality outputs:
On generally note, yes. Many individuals take pride in producing quality work, but factors like motivation, training, and resources play a role.
Team members do not produce quality outputs without close supervision:
Disagree.
While some oversight is important, trust in team members’ abilities and creating a conducive environment can lead to quality outputs without constant supervision.
All the statements are correct. Quality should be viewed from the perspective of all stakeholders involved in the project.
All the statement is matter but i want to emphasize the 7th one, which is Individuals are enthusiastic about producing high-quality outcomes, especially in technology field, such as phone, PC, etc.
I agree with the following:
Quality should prioritize the customerโs needs.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
Team members do not produce quality outputs without close supervision.
I agree that :
Quality should be focused on the customerโs needs.
Quality should be considered from the beginning of the project.
The execution phase of a project is the most critical to achieve quality targets.
Quality issues should be discussed openly to find corrective actions.
People are keen on producing quality outputs.
Team members do not produce quality outputs without close supervision.
Quality is one of the most important thing to consider when embarking on a project same as time and cost, when you are able to archive or deliver a project at a stated time and within a budget without achieving the need of customers is a wasted effort therefore I stand on the basis that quality is the crust of every project, quality should be considered from the beginning of project along with all the problems, discussions should be made openly with the sponsors to ensure that is delivered matches with what they want in terms of quality.
I agree with the following;
Quality should be focused on the customerโs needs.
Quality should be considered from the beginning of the project.
The execution phase of a project is the most critical to achieve quality targets.
Quality issues should be discussed openly to find corrective actions.
People are keen on producing quality outputs.
Team members do not produce quality outputs without close supervision.
1. Quality should priortize customer needs
2. The execution phase of a project is the most important and critical to achieve quality targets
3. Quality problems should be discussed openly to find corrective actions.
OYEBIYI GABRIEL OLUDELE
COHORT 9, TEAM 9.
I agree with the following perceptions.
* Quality should be focused on the customer’s need
* Quality should be considered right from the beginning of the project.
* Quality is focused internally.
* Quality issues should be discussed openly so as to find corrective actions.
* Team members do not produce quality outputs without close supervision.
Thanks.
Quality should be considered at the beginning of a project,
Focus on customer/client needs, Quality issues should be discussed openly.
Quality is the main purpose in this aspect and very important
Chime Ndubueze Ejike
Cohort 9, TEAM 3
All the statements is correct except number (6)
Quality should be concealed from customer and possibly manager .
If its concealed from the two, how will quality improvement be archived?
Quality should prioritize the customerโs needs.Quality is an internal focus.Quality should be considered from the projectโs inception.The execution phase of a project is crucial for achieving quality goals.Quality issues should be openly discussed to identify corrective actions.Quality problems should be concealed from customers and possibly managers.Individuals are enthusiastic about producing high-quality outcomes.Team members do not produce quality outputs without close supervision.
I agree with some of the point and I disagree with most others. For example team members not being able to produce quality outputs without close supervision is only setting the team and the project back.
Quality problems shouldn’t be concealed from the managers by the team.
I agree with the following about Quality;
1. Quality should be focused on the customerโs needs.
2. Quality should be considered from the beginning of the project.
3. The execution phase of a project is the most critical to achieve quality targets.
4. Quality issues should be discussed openly to find corrective actions.
5.People are keen on producing quality outputs.
6. Team members do not produce quality outputs without close supervision.
Quality shouldnโt be overlooked in any project so i agree that;
1. Quality should prioritize the customerโs needs.
2. Quality should be considered from the projectโs inception.
3. Quality issues should be openly discussed to identify corrective actions.
4. Team members do not produce quality outputs without close supervision.
5. Quality is focused internally
Quality is key when it come to any project. I agree with the following:
1. Quality should be focused on the customers need.
2. Quality should be focused internally
3. Quality should be considered from the beginning of the project to the end.
4. All phases of project execution.
5. Quality issue should be discussed openly to find corrective actions.
6. People are keen on producing quality output.
7. Team members do not produce quality output without close supervision.
Don’t agree on below:
1. Quality issues should be hidden from customer and possibly also managers
Cohort_9-team 6_Keneth Juma Walumoli
All the criteria are correct but most especially quality should be considered when starting a project.
Quality is the cry of all but view observed it. Project manager must always make quality to be there watch word, quality should be considered from the beginning of the project with their organisation, the client, Customer need, steakholders and their satisfaction should be considered when delivering quality project.
1. Quality should prioritize the customerโs needs:.
It should be free from any defect and I believe one of the ways to achieve quality is from the 3rd definition above;
“Quality should be considered from the projectโs inception”.
AKINREMI PATIENCE, COHORT 9, TEAM 1
-Quality should not only be focused on customers’ needs alone, because as the expert in that project line, but you may also have better ideas to suggest to your customer.
-Quality should not only be done internally but also externally
-Quality problems should not be hidden from customers and managers.
-Quality should be considered from the beginning to the end of a project.
-Quality issues should be discussed openly to find corrective actions.
-Team members needs to be monitored in other to get a quality output.
After considering the definitions & characteristics of quality, I have come to see the listed as important
1. Quality should prioritize the customerโs needs.
2. Quality should be considered from the projectโs inception.
3. The execution phase of a project is crucial for achieving quality goals.
4. Quality issues should be openly discussed to identify corrective actions.
5. Individuals are enthusiastic about producing high-quality outcomes.
The following statements are through as I have considered it.
1. Quality should be focused on the customer’s need.
2. Quality should not be internally based alone but should also be externally based . The external based of the project quality will actually tell the customers about the competency of the project team and the project manager.
3. Quality should be considered from the inception of the project. The target should be set with which the project team members will work towards from the start
4. Quality issue should be discussed openly in a corrective and not a destructive manner or condemnation. This will make the team members to learn, relearn and unlearn.
5. Team members tend not to produce quality project unless Their is close supervision. They tend to use individual ability to achieve the desire goal rather than following the proposed pattern for the project.
I agreed on the following statements about quality
1. Quality should prioritize the customerโs needs.
2.Quality is an internal focus.
3.Quality should be considered from the projectโs inception. 4.The execution phase of a project is crucial for achieving quality goals.
5.Quality issues should be openly discussed to identify corrective actions.
6.Quality problems should be concealed from customers and possibly managers.
7. Individuals are enthusiastic about producing high-quality outcomes.
Quality should be focused on the customerโs needs.
Quality is focused internally.
Quality should be considered from the beginning of the project.
The execution phase of a project is the most critical to achieve quality targets.
Quality issues should be discussed openly to find corrective actions.
Quality problems should be hidden from customers and possibly also managers.
People are keen on producing quality outputs.
Team members do not produce quality outputs without close supervision.
Time and cost are players to good quality.
The iron ? should be also considered while on the journey of quality deliverables.
Quality is not achieved after the process but is born in mind before the process.
I am Godgive Chibuike
The following points are vital for Quality projects to be achieved:
1. Quality should prioritize the customerโs needs.
2. Quality is an internal focus.
3. Quality should be considered from the projectโs inception.
4. Quality issues should be openly discussed to identify corrective actions.
5. Individuals are enthusiastic about producing high-quality outcomes.
6. Team members do not produce quality outputs without close supervision.
Quality should not be compromised in any given project because it will speak a lot about the values that the project manager and the team members hold.
Quality should prioritize the customerโs needs.
Quality is an internal focus.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
Individuals are enthusiastic about producing high-quality outcomes.
I agree with the following statement about quality
Quality should prioritize the customerโs needs.
Quality is an internal focus.
Quality should be considered from the projectโs inception.
Quality issues should be openly discussed to identify corrective actions.
Individuals are enthusiastic about producing high-quality outcomes.
In this module and context quality should be considered from the beginning of the project, and the client/customer need and satisfaction should be considered when delivering quality project.
Quality is one of the key factor to which a project can be considered a success. I agree totally with all the points.
As a civil engineer who want my project work to stand the test of time and it being useful throughout its design life quality must be considered.
So quality plan and discussion should be talked about before the project starts i mean during the conception phase.
Quality of the products to be used has to be specified with it meeting the required standards. Imagine using a 20inch rod when 25inch iron bar is needed. This can affect the allowable strength required.
I also want to point out safety, cos the quality of materials used during construction has a lot to determine how safe th structure will be.
Chinwendu Daniel Ogwueli
Team 3, cohort 9
Quality should be focused on the customer needs.
Quality should be considered from the inception of the project.
Quality should be discussed openly to find corrective actions.
People are keen on producing/ delivery quality output.
Team member do not produce quality output without close supervision.
Quality is focused internally.
THADDEUS ASOTIE|COHORT9|TEAM 10
QUALITY IN PROJECT MANAGEMENT:
Quality is crucial to any project. After a review of the above statements I conclude & agree thus:
1.Quality should prioritize customers’ needs and expectations.
2.Quality should not be an internal focus only but external too(Internal & External).
3.Quality should be considered from the project’s inception.
4.The execution phase of the project is crucial for achieving quality goals.
5.Quality issues should be openly discussed to identify corrective actions.
6.Quality problems should NOT be concealed at all both from customers and possibly managers.
7.Individuals are enthusiastic about producing high-quality outcomes.
8.This is not always true. Trust, clear communication, and good skill set can also lead to quality outputs.
Quality is the most important thing to consider is the process of planning any particular project.
Therefore, I strongly agree with the following while I disagree with the others
1. Quality should prioritize the customerโs needs.
2. Quality should be considered from the projectโs inception.
3. The execution phase of a project is crucial for achieving quality goals.
4. Quality issues should be openly discussed to identify corrective actions.
5. Individuals are enthusiastic about producing high-quality outcomes.
Quality is suitability for the intended purpose and the degree to which the output of a process or the process itself conforms to the requirements.
The terms I would agree with is
Quality should prioritize the customerโs needs.
Quality is an internal focus.
Quality should be considered from the projectโs inception.
Quality issues should be openly discussed to identify corrective actions.
Individuals are enthusiastic about producing high-quality outcomes.
The goal of any project is to meet the needs of customers and so I agree with the statement that quality should be focused on the customer’s needs because the customers are the end users of the product or service.
Secondly, quality should be considered from the inception of the project as this would determine the cost of production. The level of investment in production will determine the quality of the product.
Thirdly, quality issues should be openly discussed to identify corrective actions. This is where team work comes in. It will provide the opportunity and forum for team members to give their contributions on ways to resolve the issues.
Seconded Rosie.
Brilliant points
Right from the planning stage of a project, Quality should never be neglected or overlooked and every team member you have it in mind not to trade quality for anything while getting the job done
Quality should be considered right from the planning or inception phase of a project. Quality output gives the project a cutting edge advantage, while also meeting client satisfaction.
Although quality should not only be at the discretion of the customers, project teams needs to learn the importance of quality control, quality assurance and quality service delivery, whether or not it meets client standards.
Quality problems should also be discussed with and addressed by all stakeholders and members of the project team.
Quality should be considered from the beginning of the project.
Quality issues should be openly discussed to identify corrective measures
At the beginning of any project, Quality should be emphasized, it should not be compromised because it says so much about the project manager and the team members. I agree with this;
Quality should be focused on the customer’s needs.
Quality should be considered from the beginning of a project
Quality issues should be discussed openly to find corrective actions
The execution phase of a project is the most critical to achieve quality targets
Project quality management is the process of defining quality standards for the deliverables of a project, as well as the quality assurance measures to guarantee those standards are met. However, quality can be an elusive word.
I entirely agree with the following statements amongst others:
Quality should be considered from the beginning of the project.
Quality issues should be discussed openly to find corrective actions.
some of the other assertions are right depending on context. Some team members won’t prioritise quality if not adequately supervised.
also, some customers don’t know what they want and are only focused on functionality not quality per see. hence, quality should not be limited to clients’ desires but to what is obtainable and expected.
Anthony Oluseyi Onabanjo.
Cohort 9 Team2
Buyers may not really know much about what they want to buy in terms of quality. As far as some buyers are concerned, “they see a product, they like it and they want to buy it”.
A manufacturer or an industrialist and as the case may be a project manager who has a mission and vision statement should come up with core values that will make his products or projects stand out and pass the test of time and, as such quality should be a priority to him as it will drive out his mission, vision and core values to his customers and or consumers who will be his mouth piece to the market.
It is also the job of the project manager however to ensure that the technical knowhow of identifying the quality of his projects or products is revealed to the end users.
100% transparency and honesty in terms of project quality should be given a shut as a large degree of good project or product outcome has been entrusted in his expertise so quality should not be compromised for anything.
Below are some points highlighted in the lesson that I would like to disagree with.
#Quality should not be fully focused on the customerโs needs, not all customers no what they need.
#Not all people are keen on producing quality outputs.
#Quality problems should not be hidden at all from from whoever.
Yes, i agree with you.
But, to stress on the point further, in my own opinion, i think the quality is much more than fit to the purpose only. You will agree with me that the idea of quality is interconnected with a few other items like standard, quality assurance, quality control (ie.QA/QC). In any given project, or service, all these items must be taken into a serious consideration.
However, in other words, quality may be defined as a unified standard of product attributes required at a specific time. To achieve this, there is a need for proper QA/QC, as well as standard, because chances are that the customer may not know the level or degree of quality he require.
Another thing that is essential is transparency during negotiation, which is ought to have been well spelt out for an agreed level of quality against a unified standard.
Quality should be considered from the beginning of the project.
Quality should not be compromised in any given project because it will speak a lot about the values that the project manager and the team members hold.
Quality should prioritize the customerโs needs.
Quality is an internal focus.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
Individuals are enthusiastic about producing high-quality outcomes.
Team members do not produce quality outputs without close supervision.
quality is a very important aspect of a product or services and as such should not be compromised upon irrespective of the market dynamism.
Notwithstanding i agree with the following statements on quality;
Quality should prioritize the customerโs needs.
Quality is an internal focus.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
Individuals are enthusiastic about producing high-quality outcomes.
Team members do not produce quality outputs without close supervision.
Quality is a very important aspect of products and services. The quality of a product or service should not be compromised no matter the condition of doing business or unforeseen challenges.
As a project manager the product or service being delivered must meet and exceed both customer expectations and even the project managers’
For example, people will be more willing to pay more for best quality even if more time was consumed than pay for a product or service that does not meet standard or expectation.
I agree with the following while I disagree with the others
1. Quality should prioritize the customerโs needs.
2. Quality should be considered from the projectโs inception.
3. The execution phase of a project is crucial for achieving quality goals.
4. Quality issues should be openly discussed to identify corrective actions.
5. Individuals are enthusiastic about producing high-quality outcomes
I agreed on all the facts stated about quality.
Quality is a major factor that should considered while implementing a project.
When we talk about Quality
in the sense of output to goods or services rendered, it it the specification target or expectation from the stakeholder or owner of a project. Giving the right project idea, development and delivering.
I agree that Quality is an internal focus.And Quality should be considered from the projectโs inception.
1. I totally agree that quality should prioritize the customerโs needs.
2. Quality is an internal and external focus.
3. Quality should be considered from the projectโs inception.
4. The execution phase of a project is crucial for achieving quality goals.
5. Quality issues should be openly discussed to identify corrective actions.
6. Quality problems should not be concealed from customers and possibly managers.
7 Individuals are not always enthusiastic about producing high-quality outcomes.
8. I strongly disagree that team members do not produce quality outputs without close supervision.
“”The totality of the attributes of a good and service which meets the requirements of buyers’ or customers’ quality “”
On the above definition, I posit that:
1. Quality MUST be focused on customers needs
2. It MUST be emphasized at the beginning of the project
3. The execution stage of each project is most critical to target quality.
4. Quality issues should be discussed with team members.
5. Sometimes, Team members do produce quality outputs if not close supervised.
Quality in project management refers to the degree to which a project meets the requirements, expectations, and needs of its stakeholders. It involves ensuring that the project’s outputs and deliverables consistently meet the desired level of excellence. Here are some key aspects of quality in project management:
Meeting requirements: Quality means delivering a project that fulfills all the specified requirements and objectives. It involves understanding and documenting stakeholders’ expectations, defining clear project requirements, and ensuring that the final product or service meets those requirements.
Fitness for purpose: Quality also relates to the project’s ability to serve its intended purpose effectively. The project outcomes should align with the needs of the end-users and stakeholders, ensuring that it solves the intended problem or meets the desired goals.
Standards and specifications: Quality is often measured against established standards and specifications. These could be industry standards, best practices, or specific guidelines defined by the organization or project. Adhering to these standards helps ensure that the project meets the expected levels of quality.
Continuous improvement: Quality management in projects involves a culture of continuous improvement. It requires monitoring and evaluating project performance, identifying areas for enhancement, and implementing corrective actions to improve the project’s quality throughout its lifecycle.
Quality assurance: Quality assurance activities aim to prevent defects and ensure that the project is on track to meet the desired quality levels. This includes activities such as quality planning, quality audits, process reviews, and compliance checks to ensure that project activities align with established quality standards.
Quality control: Quality control activities focus on identifying and rectifying defects or deviations from the required quality standards. It involves inspections, testing, and verification processes to ensure that the project deliverables and outputs meet the defined quality criteria.
Customer satisfaction: Ultimately, quality in project management is closely linked to customer satisfaction. It involves understanding and meeting the expectations of the project’s customers or end-users. Regular communication, feedback collection, and stakeholder engagement are essential to ensure that the project’s outcomes meet or exceed customer expectations.
Remember, quality is an integral part of project management and should be considered throughout the project lifecycle. It requires proactive planning, monitoring, and control to ensure that the project delivers the desired level of excellence.
Quality teams are keen at building quality products, a good project manager must be able build up a quality team and also manage both human resources, financial resources, time for quality output at each stage of the project.
1. In a s much as the customers need is put into consideration, quality shouldnโt be totally dependent on customerโs needs.
2. Not totally true, it is both internal and external.
3. Yes quality should be determined from the start.
4. Yes I agree that the execution phase is crucial for achieving quality goals.
5. Yes there should be an open discussion for corrective actions.
6. No, quality problems shouldnโt be hidden from customers and project managers. It depends on the area itโs coming from. There should be collective teamwork towards achieving a goal.
7. Yes most individuals put in the work to produce high quality outcomes.
8. While this may be true, it doesnโt go that way for every team member
Quality should prioritise the customerโs needs in order of importance
Quality focus more of internal
Quality should be considered from the projectโs inception.
Quality issues should be openly discussed to identify corrective actions.
Team members do not produce quality outputs without close supervision.
I agree with the following points about quality which includes;
1. Quality should prioritize the customerโs needs.
2. Quality is an internal focus.
3. Quality should be considered from the projectโs inception.
4. The execution phase of a project is crucial for achieving quality goals.
5. Quality issues should be openly discussed to identify corrective actions.
7. Individuals are enthusiastic about producing high-quality outcomes.
8. Team members do not produce quality outputs without close supervision.
Quality shouldn’t be underrated as it’s important and all the statements are also in line.
KOMOLAFE Daniel Law
Quality should be fit for flexibility, purpose, reasoning, verbal, within communication and the audience at large
I agree with the following:
Quality should be focused on the customerโs needs.
Quality is focused internally.
Quality should be considered from the beginning of the project.
The execution phase of a project is the most critical to achieve quality targets.
Quality issues should be discussed openly to find corrective actions.
Quality problems should be hidden from customers and possibly also managers.
I concord with the following:
1. Quality should prioritize the customerโs needs
2. Quality is an internal focus
3. Quality should be considered from the projectโs inception i.e the expectations should be captured in the initial design.
4. The execution phase of a project is crucial for considering quality goals
5. Quality issues should be openly discussed to identify corrective actions
For me quality has to do with delivering the project outcome, product or change as required by the user/client etc.
So I believe that:
1. Quality should be focused on the
customerโs needs.
2.Quality should be considered from the beginning of the project.
3. Quality is focused internally.
4. The execution phase of a project is
the most critical to achieve quality
targets.
5. Quality issues should be discussed
openly to find corrective actions.
6. Team members do not produce
quality outputs without close
supervision
Quality should be considered from the beginning of the project till the end. I agree with all the concepts except hiding quality problems from stakeholders and consumers.
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What Are The 4 Pillars of TQM and Quality Management?
Category: Resources
18/01/23
Home ยป Resources ยป What Are The 4 Pillars of TQM and Quality Management?
People frequently confuse the 4 pillars of TQM (Total Quality Management) with the 4 pillars of quality management. In this blog post, we will examine the relationship between quality management and total quality management and explain the four pillars of both.
Now You Can Watch This Blog About the 4 Pillars of TQM and Quality Management Too!
What is Quality Management
This is a broad term that includes all of the things an organization does to make sure the quality of its goods or services. It means planning, keeping track of, and improving different parts of a business to meet or beat customer standards. Quality management can include quality assurance (making sure that goods or services meet certain standards), quality control (measuring and keeping an eye on the quality of a product or service), and quality improvement (making changes to improve quality).
What is Total Quality Management
Total Quality Management (TQM) is a mindset and way of running a business. It is a subset of quality management as a whole. It actively encompasses an approach that focuses on involving everyone in an organizationโs efforts to keep improving. The main goal of TQM is to make sure that all processes, goods, and services are of high quality and stay that way.
The connection between Quality Management and Total Quality Management
The connection between TQM and quality management is that TQM is a more thorough and organized way to control quality. TQM goes further than quality management by putting an emphasis on four key pillars: customer focus, continuous improvement, employee participation, and a process-oriented approach (also known as the 4 pillars of TQM). TQM is a change in how an organization thinks and acts, with the goal of excellence and continuous improvement in all parts of its processes.
In short, quality management is a broader term that includes many different activities related to quality. TQM, on the other hand, is a specific method of quality management that focuses on a holistic and collaborative way to improve quality. TQM builds on the ideas of quality management but takes them to a higher level by incorporating them into the culture and plan of the organization.
What Are The 4 Pillars of TQM?
4 Pillars of TQM
The 4 pillars of TQM, commonly referred to as the four principles or elements, are:
Customer Focus:
Obtaining Customer Input: In order to better understand the requirements, preferences, and pain areas of their customers, businesses actively gather input from them through surveys, suggestion boxes, online reviews, and face-to-face contacts.
Utilizing Customer Data: Businesses actively analyze customer data to learn more about consumer preferences and identify areas for development, such as purchase history and behavior trends.
Meeting Customer Expectations: To increase satisfaction and foster enduring customer loyalty, TQM attempts to align products and services with customer expectations.
Continuous Improvement:
Six Sigma: Using statistical techniques to find and get rid of flaws in procedures, goods, and services.
Lean: A method for increasing productivity and customer value by focusing on decreasing waste and inefficiencies.
Kaizen: The encouragement of small, gradual improvements by involving workers at all levels to improve effectiveness and quality.
Detecting Inefficiencies: To find areas with bottlenecks or inefficiencies, organizations employ methods like process mapping and root cause analysis.
Eliminating Flaws: Addressing identified problems and coming up with creative answers to improve overall performance is a part of continuous development.
Employee Involvement:
Empowerment: The organization fosters a sense of dedication and accountability by giving employees the freedom to decide for themselves and accept responsibility for their job.
Cross-Functional Teams: Establishing teams with a variety of expertise and knowledge facilitates cooperative ideas and issue-solving.
Employee Feedback: Encouraging employees to provide feedback and suggestions for improvement, as they often have valuable insights from their day-to-day experiences.
Process-Oriented Approach:
Process mapping: Visualising processes makes it easier to comprehend how they work and spot areas for improvement.
Standard Operating Procedures (SOPs): Establishing and adhering to standardized procedures actively ensures consistency and minimizes output variance.
Continuous Monitoring: Organisations can spot deviations and take remedial action by routinely monitoring process performance using KPIs.
Root Cause Analysis: Finding the sources of issues enables targeted solutions and stops reoccurring problems.
Waste Reduction: Putting Lean principles into practice makes it easier to spot and get rid of waste, such as pointless tasks, delays, and extra inventory.
Customer-Centric Processes: To produce high-quality goods and services, TQM connects processes with customer requirements and expectations.
Together, these 4 pillars of TQM form a culture of quality in which everyone in the organization is dedicated to customer pleasure and ongoing product development. TQM is a long-term commitment to excellence and customer-focused procedures rather than a one-time effort.
The 4 pillars of quality management
You will find numerous articles on this subject. Some articles would refer to leadership, customer focus, etc. as pillars; some articles would argue that activities like โactโ or โplan,โ etc. are pillars of quality management. Even though we do not disagree with these points, because they are universal truths for any concept and any business (e.g., customer focus is always important for any vertical of a business), we thought we would answer this topic from a quality management point of view.
If we talk about the fundamentals of quality management, there are essentially 4 pillars,
Quality Planning
Quality Control
Quality Assurance
Quality Improvement
Letโs discuss this in detail.
Quality planning
Quality planning is the process of setting quality goals and objectives. Itโs a critical part of your overall quality management plan, and it helps you create strategies to meet your goals.
The first step in quality planning is determining your companyโs vision, mission, and core values. This should be done as early in the process as possible so that you can use them to guide future decisions (like choosing between two competing products).
The next step would be defining quality objectives. That should start with a business plan, the goal of the company, requirements, and development.
Once youโve identified these, itโs time to move on to setting quality goals for your organization. Itโs important that you quantify the same. Here are a few examples:
Increasing customer satisfaction by 10% within two years
Cutting down defects by 50% within three years
Once these goals are set, itโs important for managers across all levels of an organizationโfrom executives down through support staffโto fully understand them so they can be put into practice throughout every department and division within their respective areas of responsibility.
4 pillars of quality management – Pillar 1 – Quality Planning
Quality control
Out of the 4 pillars of quality management, quality control is one of the most important. Quality control is the measurement of quality to ensure that the product or service meets the requirements of the customer. It involves all activities that determine whether or not a product or service conforms to established standards.
Until and unless we have proper control measures, a product cannot meet its quality targets. It is divided into three sections:
Pre-event: The quality process would involve certain checks so that any errors can be minimized during or post-event. This involves checking everything periodically.
During the event: This process involves maintaining output specifications, and defining and resolving errors so that the developed product is of the desired quality.
Post-event: After the event, the process checks for wastage so that it can be minimized in the future, and determines the quality as per the standards by short and long observation.
Once all these processes are complete, it moves on to quality assurance.
4 pillars of quality management – Pillar 2 – Quality Control
Quality assurance
Quality assurance is a process to ensure that the product or service meets the customerโs needs and expectations. It involves planning, implementing, and monitoring activities aimed at improving quality. For example:
The company has contracts with its customers that specify the parameters for acceptable print jobs.
The company has performance standards for individual employees who work on print jobs.
The company measures performance based on these parameters and standards to ensure customer satisfaction with its services.
Some of the activities of quality assurance are testing, audits, and understanding if the product is developed as required by the customer. For internal audits, you can hire an iso 9001 consultant.
4 pillars of quality management – Pillar 3 – Quality assurance
Quality improvement
Quality management is never a one-time activity. It is a continuous process of improvement in the processes and systems that affect quality. The goal of quality improvement is to eliminate the root causes of problems, reduce rework, increase customer satisfaction, and improve employee motivation. Quality improvements can be made in all areas of your business: products, services, and processes.
The quality improvement department tries to find answers to questions like why there is a gap between performance and expectations and how to minimize it, whether we are headed in the right direction, and if not, what can we do differently? Instead of focusing on one single issue, they look at this holistically and try to improve the quality based on available data, opportunities, and records.
4 pillars of quality management – Pillar 4 – Quality improvement
Conclusion
In conclusion, Quality Management and Total Quality Management (TQM) are intertwined concepts focused on ensuring superior products and services. While Quality Management encompasses a broad range of activities such as planning, control, assurance, and improvement, TQM represents a more comprehensive and collaborative approach to achieving excellence.
The 4 pillars of TQMโcustomer focus, continuous improvement, employee involvement, and a process-oriented approachโlay the groundwork for fostering a customer-centric culture, driving ongoing enhancement, and empowering employees to contribute to organizational success.
In contrast, the 4 pillars of quality managementโquality planning, control, assurance, and improvementโcomplement TQMโs principles, emphasizing the importance of setting goals, measuring performance, and implementing strategies for quality enhancement.
By embracing both Quality Management and TQM principles, organizations can create a culture of continuous improvement, prioritize customer satisfaction, and achieve excellence in every facet of their operations. Ultimately, these integrated approaches pave the way for long-term success, adaptability, and sustained growth in todayโs competitive business landscape.
Prisca Ifediba Alachebe cohort 8, team 9
I agree with the aforementioned points about quality except points 6, 7 and 8. Quality issues should not be hidden from customers and stakeholders. Quality should be transparent. If it’s to be hidden, that means there’s a problem.
I’ve learned that quality is closely related to time and cost. You could spend more on quality at the beginning of the project, but it pays off in the long run, and saves time. But if a project manager tries to cut corners, more time will be wasted trying to rectify an issue related to negligence of a quality
I would say that quality is the totality of a product, from the design stage to the market stage, having the right quality standard is paramount.
I agree that quality should be based on the customers expectations and requirements and quality should be considered right from the beginning of the project not just the execution stage. Discussions on achieving quality should be made all through the projects with the project teams
The need to prioritize quality cannot be overemphasized in every project delivery.
To be able to attain the best output, quality materials and quality approach must be used and adhered to to meet customers need. Even when customer or team members are working towards compromise, with a close supervision and good advice, quality must be insisted.
I agree with the following statements:
1. Quality should prioritize the customerโs needs
2. Quality is an internal focus
3. Quality should be considered from the projectโs inception
4. The execution phase of a project is crucial for considering quality goals
5. Quality issues should be openly discussed to identify corrective actions
7. Individuals are enthusiastic about producing high quality outcomes.
I agree with the following statements:
1. Quality should prioritize the customer’s needs
2. Quality is an internal focus
3. Quality should be considered from the project’s inception
4. The execution phase of a project is crucial for considering quality goals
5. Quality issues should be openly discussed to identify corrective actions
7. Individuals are enthusiastic about producing high quality outcomes.
I agree that quality should prioritize customers need. If customers needs are not satisfied, then quality of the product or service can be questioned. I also agree that quality should be an internal focus. If this is not the focus of every team member, chances are that the project might be successfully executed without giving attention to details. Everyone might be on the run to see the project to the end forgetting about this important aspect which will determine whether the project was indeed successful or not.
I agree that Quality should be
1. Quality should be focused on the customerโs needs. Satisifying a customers need is paramount to delivery of a project.
2. I also believe Quality should be considered from the beginning of the project.
3. The execution phase of a project is the most critical to achieve quality targets.
4. Quality issues should be discussed openly to find corrective actions.
5. Team members do not produce quality outputs without close supervision.
Share your thoughts in the discussion below.
I agree with the following statements.
1. Quality should prioritize the customers needs, no body will want to purchase what will not be durable.
3. Quality should be considered from the projects inception. This is necessary if not other aspects if the project will be given preference to the detriment of product quality which might leads to products not meeting standards or projects defaults.
4. The execution phase if a project is crucial for achieving quality goals.
With total acceptance to the one generic definition (Pass 2006b) as stated thus โthe overall characteristics of a product or service that fulfill the requirements of customers in terms of qualityโ. Quality should prioritize customers need, considering customers financial stand and project quality. Quality should be an internal focus so as to keep project team in check and to hold high project work standard and output. Quality should also be considered from project inception so as to mitigate again cost effects.
The execution phase of a project is crucial for achieving quality goal in maintaining and protecting organizational reputation and stand as an attribute of quality.
1. Quality should be focused on the customerโs needs.
2.Quality is focused internally.
3.Quality should be considered from the beginning of the project.
4.The execution phase of a project is the most critical to achieve quality targets.
I agree with the following:
Quality should prioritize the customerโs needs.
Quality is an internal focus.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Individuals are enthusiastic about producing high-quality outcomes.
As much as you want to get products built and shipped out faster, one good thing to always consider is the quality of products and how it will impact users life.
quality is one thing that for me defines the entire project and so it concerns all facets and everyone involved or to be affected.
With total acceptance to the one generic definition (Pass 2006b) as stated thus “the overall characteristics of a product or service that fulfill the requirements of customers in terms of quality”. Quality should prioritize customers need, considering customers financial stand and project quality. Quality should be an internal focus so as to keep project team in check and to hold high project work standard and output. Quality should also be considered from project inception so as to mitigate again cost effects.
The execution phase of a project is crucial for achieving quality goal in maintaining and protecting organizational reputation and stand as an attribute of quality. Quality issues should be openly discussed with stakeholders as it is said “transparency brews integrity” and should not be concealed from customers and possible managers. Individuals who are enthusiastic about product high quality outcomes should be encouraged to go on market survey or research. When quality and standard are not considered as important as project, then team members are prone to produce low quality output without close supervision .
For me, I agree on all quality, but the issue of quality being hidden from the com customers or managerial bodies is not in line.
Quality should be at the forefront of any project plan and execution. Quality creates clientsโ satisfaction in line with their scope. I agree with all the definitions of Quality as highlighted.
I agree on the following on quality:
Quality should be focused on the customerโs needs.
Quality is focused internally.
Quality should be considered from the beginning of the project.
The execution phase of a project is the most critical to achieve quality targets.
Quality issues should be discussed openly to find corrective actions.
People are keen on producing quality outputs.
I agree with the following statements about Quality.
Quality should prioritize the customerโs needs.
Quality is an internal focus.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
Individuals are enthusiastic about producing high-quality outcomes.
Team members do not produce quality outputs without close supervision
Except one that says Quality problems should be concealed from customers and possibly managers.
I concur with the following about Quality:
*Quality should prioritize the customerโs needs.
*Quality is an internal focus.
*Quality should be considered from the projectโs inception.
*The execution phase of a project is crucial for achieving quality goals.
*Quality issues should be openly discussed to identify corrective actions.
*Individuals are enthusiastic about producing high-quality outcomes.
*Team members do not produce quality outputs without close supervision.
The essence of undergoing a project is to meet a desire, need, idea. Quality ought to part of process right from the beginning. Quality should not be internally concerned only but should be internally driven focusing on stakeholders needs and expectations
I agree with the following statement,they work in sync..
* Quality should based on customerโs demand
* Quality should be considered and communicated from the inception of the project
* The execution phase in crucial in achieving project goals
* Quality issues should be discussed openly to find corrective actions
Quality should be centered around customers.
To me all the definitions of quality listed above are able except that quality should be hidden from customers. Communication is key in project management, if problems or ideas that may improve the quality of the project at hand is not discussed, how then can good inputs be made by stakeholders?
Reply
Uche Chimaobi Kingsley
Good day everyone. All the definitions of quality highlighted above are acceptable except that quality should be hidden from customers. Communication is key in project management, if problems or ideas that may improve the quality of the project at hand is not discussed, how then can good inputs be made by stakeholders?
All the statements about quality listed are relatable except “Quality problems should be hidden from customers and possibly also managers”. If Quality problems are not addressed by stakeholders, how do we fix the problems and have quality project outcome?
I agree with the following
Quality should be considered from the beginning of the project.
Quality issues should be discussed openly to find corrective actions.
Quality is achieved when we start thinking quality at the level of the project planning.
Quality doesn’t depend on just an individual and cannot be determined by just that same individual. Many people need to test and validate before we call it quality.
I agree with the following:
3. Quality should be considered from the projectโs inception.
5. Quality issues should be openly discussed to identify corrective actions.
From inception, quality should be discussed, explained, and agreed upon.
Infact it should form part of the team’s charter. This will ensure everyone brings their best game to play.
However, where a breach or error has occurred, the issues should be openly discussed to prevent a reoccurrence.
I agree with the following statements:
1. Quality should priotize the customer’s needs
2. Quality should be considered from the project’s inception – this is like the foundation of a building, failure to lay a proper foundation may leads to a collapsed
3. The execution phase of a project is crucial for achieving quality goals. All forces comes to play at this stage so it’s important that we focus to achieve the result
4. Quality issues should be openly discussed to identify corrective actions
5. Team members do not produce quality outputs without close supervision. It is easy for a member of the team to get distracted, close supervision will us quickly notice and put a check on time.
Quality should prioritize the customerโs needs.- this is important but does not always apply, only if the customers needs are in alignment with general quality standards.
Quality is an internal focus.- it works both ways, both internally and externally
Quality should be considered from the projectโs inception. This is very true as measures needs to be put in place timely
The execution phase of a project is crucial for achieving quality goals. Not necessarily, if proper planning to ensure quality control was not done, the execution Will not produce quality
Quality issues should be openly discussed to identify corrective actions. Not openly DISCUSSED but with the relevant team members and stakeholders
Quality problems should be concealed from customers and possibly managers. I agree
Individuals are enthusiastic about producing high-quality outcomes. Not always
Team members do not produce quality outputs without close supervision. Not necessarily true
All the statements are in line and none should be neglected.Quality should be centered on the needs of the consumer. Yes, quality is prioritized internally. Quality should be considered from the start of the project. Agreed, the execution phase of a project is the most important for meeting quality targets. Quality issues should be communicated freely in order to develop corrective steps.
This is to aid quality planning, quality assurance and quality control activities in the project
Quality should be considered fTom the beginning of the project. The execution phase of the project is ye most critical to achieve quality targets. Also,quality issues should be discussed to find corrective actions.
I strongly believe that quality should be focused on the customerโs needs. As a customer, in other to derive satisfaction from the use of a product or service, it must service its purpose and this includes its quality and benefits. It is therefore important to identify your customer needs by constantly seeking feedback from them.
I also agree that quality should be considered from the projectโs inception because anything less usually causes major rework and delay towards the completion of the project.
I stand that these 3; Quality should prioritize the customerโs needs.
Quality should be considered from the projectโs inception.
Quality should be agreed by
Individuals who are enthusiastic about producing high-quality outcomes.
Quality should prioritize the customerโs needs.
Quality is an internal focus.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
Quality problems should be concealed from customers and possibly managers.
Individuals are enthusiastic about producing high-quality outcomes.
Team members do not produce quality outputs without close supervision.
I agree with the above statements except for number 6. Quality should be a priority in the execution of projects.
Quality should be centered on the needs of the consumer. Yes, quality is prioritized internally. Quality should be considered from the start of the project. Agreed, the execution phase of a project is the most important for meeting quality targets. Quality issues should be communicated freely in order to develop corrective steps. Agree that quality issues should be kept secret from consumers and, maybe, managers. People are concerned about providing high-quality results. Agree
I agree to the following on Quality;
* Quality should prioritize the customerโs needs.
* Quality is an internal focus.
* Quality should be considered from the projectโs inception.
* The execution phase of a project is crucial for achieving quality goals.
* Quality issues should be openly discussed to identify corrective actions.
* Individuals are enthusiastic about producing high-quality outcomes.
*Quality should be focused on the customerโs needs.
*Quality should be considered from the beginning of the project.
*The execution phase of a project is the most critical to achieve quality targets.
*Quality issues should be discussed openly to find corrective actions.
“Team members may not produce quality outputs without close supervision.
I agree with the following points. QUALITY of a project should be considered as high Priority before executing a project.
1)Quality should be focused on the customerโs need- I disagree as quality should be a standard of the organization and not a requirement for the customers needs
2)Quality is focused internally- i agree with this statement
3)Quality should be considered from the beginning of the project- i agree with this statement.
4)The execution phase of a project is the most critical to achieve quality targets- i disagree, i believe the planning stage is the most critical to achieving quality target
5)Quality issues should be discussed openly to find corrective actions.- i agree
6)Quality problems should be hidden from customers and possibly also managers- from customers yes but from managers no.
7)People are keen on producing quality outputs.- i disagree with this statement
8)Team members do not produce quality outputs without close supervision.- this is totally dependent on the head of that team.
Quality should be focused on the customerโs needs.
Quality should be considered from the beginning of the project.
The execution phase of a project is the most critical to achieve quality targets.
Quality issues should be discussed openly to find corrective actions.
People are keen on producing quality outputs.
I fully agree with the notion that quality should be given top priority, considering both the customer’s needs and the organization’s reputation. To ensure the desired level of quality for a product or service, it must be taken into account right from the beginning of a project. The execution phase is particularly critical as it’s the stage where all the plans and strategies are put into action, and the success of a project hinges on the proper execution of these plans. It’s crucial to openly discuss any quality issues that may arise during the project to identify areas of improvement and implement corrective actions. By upholding these principles, we can foster a culture of continuous improvement and deliver high-quality outcomes to our customers.
Quality should be considered from the beginning, discussing issues with clients and openly finding solutions. perfect execution of the project is also considered as quality
I am of the opinion that Quality should be considered from the projectโs inception.
This forms the foundation upon which the entire project will be built on.
Quality problems should be concealed from customers and possibly managers. I do not agree with the above mentioned statement .
Quality should prioritize the customer needs
My point is this if a project is not build on the foundation quality that particular project is at stake, because the intention of a client that entrust a project to an organization or project manager is to see that he/she get the best from you as far as the project is concern so quality is part of that best am talking about.
Quality should prioritize both the customer’s needs and the organisation’s reputation.
Quality should be considered from the projectโs inception because if not so done, the desired quality of product or service won’t be achieved.
The execution phase of a project is crucial for achieving quality goals because this is where everything planned is brought to play and a project will remain dead if plans aren’t executed.
Quality issues should be openly discussed to identify corrective actions.
I agree with this
I do not agree that Quality problems should be concealed from customers and possibly managers but rather quality issues should be openly discussed to identify corrective actions.
I agree with;
Quality should be considered from the beginning of the project.
The execution phase of a project is the most critical to achieve quality targets.
Quality issues should be discussed openly to find corrective actions.
Team members do not produce quality outputs without close supervision.
I agree with the following ;
1. Quality should be focused on customers satisfaction.
2. Quality should be considered right from the inception of the project.
3. The execution phase is very critical to achieve quality target so,, teams should try to avoid any things that tempers with quality.
4..when working with diverse team, little supervision is required but with homogeneous team proper supervision is required to achieve quality.
In my view, I agree with the following ;
1. Quality should be focussed on customers satisfaction
2. Quality should be considered right from the inception of the project
3. The execution phase is very critical to achieve quality target hence, teams should try to avoid any things that tempers with quality.
4..when working with diverse team, little supervision is required but with homogeneous team proper supervision is required to achieve quality.
Most people can agree that there is a tremendous satisfaction to be found when you produce quality work. While what is considered “quality” will differ from person to person or customer to customer, our goal should always be to produce high-quality work.
For businesses, maintaining quality when it comes to project management is incredibly important. Whether your company seeks to provide fantastic products, services, media, or technology, itโs critical to the companyโs outward perception and future that its quality levels donโt decrease below what is expected by customers or clients. Thatโs where project quality management can help out.
I agree with all listed
i agree with all that as been listed concerning the Quality of project,
like how Economics define human want as insatiable, constant focus should be on the Quality of the project because human always want more.
A quality that meets customer’s satisfaction is one that has met relevant standards . I agree that quality should be considered from the beginning of the project that is at the plaining stage and monitored during the execution phase of a project is the most critical to achieve quality targets. I also agree that quality issues should be discussed openly to find corrective actions.
D-Maestro
I agree that Quality should be focused on all the statements above to aid quality planning, quality assurance and quality control activities in the project.
Quality should be focused on the customers needs.
Infact at early stage of product design, project and product teams needs to have a view of the product quality before the product is out from the process. All options should be considered as they all boils down to customers satisfaction.
I agree that quality should be based on costumer’s needs, but in most cases, it should be backed by standards and local and/or international best practices.
Quality should not entirely be a customer based decision because sometimes the customer may be ignorant of what they really want.
How do I know? For example, there are several construction projects that have been done haphazardly in Nigeria handled by some construction firms because they compromised on quality management standards and decided to do it as the clients wanted even if it is to the detriment of their reputation.
From my knowledge of few plant construction and maintenance projects, The ability of producing quality should be intrinsic in the processes from start to completion.
Quality should be considered from the beginning of the project to the end of it. E.g For the purpose of quality, in building a Urea Plant, Stainless Steel 316L should never be compromised for stainless 304 let alone carbon steel. If tried, corrosion will invaded the plant in it’s totality, production will be affected and subsequently the plant will eat up the MOC in less than no time.
I agree that Quality should be discussed openly to find corrective action. Managers, Project sponsors and customers should be briefed on the need for quality in all the processes that will lead to the final product and the consequences of cutting corners.
It is not entirely true that team members will not produce quality without close supervision. Communication, sharing the goals and objectives of the project per time to team members can make them act like owners thereby taking full responsibility, ownership and even going the extra to get the job done although supervision is very key.
Good evening for me quality should be from a driven focus which is what molde out blue print of your work once having it in view as a project manager your work is as good as done because you know the standard and worth of what you are to expect at the end of your task. Also when planing, quality should be insisted into your plan or budget so you can have a marketable uphold and ethical standard.
Quality management ensures that an organization, product or service consistently functions well. It has four main components: quality planning, quality assurance, quality control and quality improvement. Quality management is focused not only on product and service quality, but also on the means to achieve it. Quality management, therefore, uses quality assurance and control of processes as well as products to achieve โฆ
1. Quality is an internal focus.
2. Quality should be considered from the projectโs inception.
3. The execution phase of a project is crucial for achieving quality goals.
4.Quality issues should be openly discussed to identify corrective actions.
I do not agree that Quality problems should be concealed from customers and possibly managers.
The meaning of quality especially in “research projects” is to solve policy problems and provide interventions by adopting best practices, rigor, and analytics and presenting findings to a global audience. Research that is comprehensive and relevant to the current context should also include collaboration and communication with a variety of stakeholders. In addition to conducting research ethically, researchers should ensure that participants’ rights are protected, and that the research will have a positive impact on the wider community. Research should also be documented and shared widely in order to achieve this. To ensure that this happens, researchers should establish relationships with experts, stakeholders, and relevant partners throughout the research process and gain insight from them.
1. Quality is an internal focus.
2. Quality should be considered from the projectโs inception.
3. The execution phase of a project is crucial for achieving quality goals.
4.Quality issues should be openly discussed to identify corrective actions.
I do not agree that Quality problems should be concealed from customers and possibly managers.
Quality should be all about meeting the customer’s needs and expectations.
It’s important to think about quality right from the start of the project.
During the project, the execution phase is vital for achieving quality goals.
Openly discussing and addressing quality issues is crucial for improvement.
Hiding quality problems is not helpful; honesty and transparency are better.
People generally want to produce good-quality work and take pride in it.
While some supervision is essential, empowering team members can lead to better quality outputs.
quality, can never be over emphasized.
quality starts from the onset o a project and maintained all through the project period.
quality can only be ascertain from buyer or consumers satisfaction.
a practical example is in my present career practice (poultry feeds production), farmers satisfaction is a clear indication of quality observed during production.
I agree with the points that:
1. Quality should prioritize the customerโs needs.
2. Quality is an internal focus.
3. Quality should be considered from the projectโs inception.
4. The execution phase of a project is crucial for achieving quality goals.
5.Quality issues should be openly discussed to identify corrective actions.
I do not agree that Quality problems should be concealed from customers and possibly managers.
As for me, Quality should prioritize the customer’s needs. I support this motion because the essence any assigned project is to meet customers’ specifications and satisfactions. Any thing other than this make the output of the project substandard.
I totally agree that quality should not be watered down at all levels i mean from beginning of a project till the end of it. Is not enough to end a project timely with low quality standard.
Quality should should be considered as the beginning of the project, because it helps to give team members a sense of direction and purpose and also make them to understand the nature or the kind of good that is to be produced for the customers service.
I definitely agree that;
> Quality should prioritize the customerโs needs.
> Quality should be considered from the projectโs inception
> The execution phase of a project is crucial for achieving quality goals.
> Quality issues should be openly discussed to identify corrective actions.
> Quality problems should not be concealed from customers and possibly managers.
I do agree with the following
1. Quality should prioritize the customerโs needs.
2. Quality is an internal focus.
3. Quality should be considered from the projectโs inception.
4. The execution phase of a project is crucial for achieving quality goals.
5. Quality issues should be openly discussed to identify corrective actions.
6. Individuals are enthusiastic about producing high-quality outcomes.
And i Don not agree with the following
1. Quality problems should be concealed from customers and possibly managers.
2. Team members do not produce quality outputs without close supervision.
I strongly agree with the following:
1. Quality should prioritize the customerโs needs.
2. Quality is an internal focus.
3. Quality should be considered from the projectโs inception.
4. The execution phase of a project is crucial for achieving quality goals.
5. Quality issues should be openly discussed to identify corrective actions.
I do agree with the following
1. Quality should prioritize the customerโs needs.
2. Quality is an internal focus.
3. Quality should be considered from the projectโs inception. Finally, quality issues should be openly discussed to identify corrective actions where necessary.
I agree with the following statements about quality;
1. Quality should be focused on the customerโs needs.
2. Quality should be considered from the beginning of the project.
3. The execution phase of a project is the most critical to achieving quality targets.
4. Quality issues should be discussed openly to find corrective actions.
I agree with the following statement about quality;
1. Quality is focused internally.
2. Quality should be considered from the beginning of the project.
3. Quality should be focused on the customer’s need.
But i don’t agree with the point that team members do not produce quality output without close supervision.
It doesn’t apply to diverse team members.
Team
I agree with
on the customerโs needs.
2.Quality is focused internally.
3.Quality should be considered from the beginning of the project.
4.The execution phase of a project is the most critical to achieve quality targets.
5.Quality issues should be discussed openly to find corrective actions.
6.Team members do not produce quality outputs without close supervision.
In the a project slated to be delivered,I agree with the following:
* That quality should be prioritized on the customers needs,the customer is the sole reason for the project.
* The quality of that product on the project, should be
In the a project slated to be delivered,I agree with the following:
* That quality should be prioritized on the customers needs,the customer is the sole reason for the project.
* The quality of that product on the project, should be considered from the inception of the project. And this stands to put the brand in a spot light.
* Team members won’t produce quality work without proper supervision.
Lastly, quality is essential so as time and cost in a given project.
I agree with the following:
1. Quality should prioritize the customerโs needs.
2. Quality is an internal focus.
3. Quality should be considered from the projectโs inception.
I agree with the following statements.
1. Quality should prioritize the customers needs, no body will want to purchase what will not be durable.
3. Quality should be considered from the projects inception. This is necessary if not other aspects if the project will be given preference to the detriment of product quality which might leads to products not meeting standards or projects defaults.
4. The execution phase if a project is crucial for achieving quality goals.
I agree with the following:
1. Quality should prioritize the customerโs needs. Of course, projects are built for customers and to their satisfaction. So their needs should partly define the quality.
2. Quality should be considered from the projectโs inception. This is true as it helps set out the project plan qualitatively.
I agree with the following views about quality:
Quality should be focused on the customerโs needs.
Quality is focused internally.
Quality should be considered from the beginning of the project.
I agree with the fact that:
1).Quality should be focused on customerโs need since they are the reason behind the production
2).Quality should be considered from the beginning of the project as deviation may affects the overall quality
3).Quality issues should be discussed openly to find corrective actions expecially among the project team
4).The execution phase of a project is most critical to achieving quality.
I agree with the following on Quality:
1).Quality should be focused on customer’s need because they are the end users who needs the good or service
2).Quality is focused internally
Quality should be considered at the beginning of the project and not just the output
3).Quality issues should be discussed openly to find corrective actions
4).The execution phase of a project is most critical to achieving quality.
I agree with the premises that:
Quality is focused internally.
Quality should be considered from the beginning of the project.
Quality issues should be discussed openly to find corrective actions.
I agree to the following
Quality should be focused on the customerโs needs.
Quality should be considered from the beginning of the project.
The execution phase of a project is the most critical to achieve quality targets.
Quality issues should be discussed openly to find corrective actions.
I agree
I agree on the following statement:
1: The execution phase of a project is the most critical to achieve quality targets.
2: Quality should be considered from the beginning of the project
3: Quality issues should be discussed openly to find corrective actions.
I agree with this statement that “Team members do not produce quality outputs without close supervision”.
Team members tends to neglect the focus of the project at some point where there’s no supervision and become the project manager themselves, beginning to perform the task at their own pace and convenience neglecting the core values and aim of the project.
Team members tends to do well when monitored and under close supervision.
I strongly agree that quality should be discussed at the begining of the project and should be focused on the need of the client.
Quality should be focused on the customerโs needs, this will aid the project manager to effectively satisfy the customer. It is focused internally, and should be considered from the beginning of the project.
The execution phase of a project is the most critical to achieve quality targets.
Quality issues should be discussed openly to find corrective actions.
Team members do not produce quality outputs without close supervision.
I absolutely agree to what quality should be in term of management of a project.
I agree with the following statements;
Quality should prioritize the customerโs needs.
Quality is an internal focus.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
Individuals are enthusiastic about producing high-quality outcomes.
Team members do not produce quality outputs without close supervision.
I disagree with โQuality problems should be concealed from customers and possibly managersโ. It would be ideal to let customers/stakeholders and definitely managers know about any problems regarding quality. This has the potential to create even worse problems during the project, damage the reputation of the project manager/sponsor and in a wider sense the organisation and create distrust. It is recommended that the Project manager/team be as honest as possible and inform stakeholders if there are any problems that can jeopardize the project so that suitable solutions can be found.
I agree on the following about quality
1. Quality should be focused on the customerโs needs.
2.Quality is focused internally.
3.Quality should be considered from the beginning of the project.
4.The execution phase of a project is the most critical to achieve quality targets.
5.Quality issues should be discussed openly to find corrective actions.
6.Team members do not produce quality outputs without close supervision
I agree with the following statements about quality:
Quality should be focused on the customer’s needs: Delivering a product or service that meets or exceeds customer expectations is essential for ensuring customer satisfaction and building loyalty.
Quality should be considered from the beginning of the project: Incorporating quality considerations from the project’s inception helps set the right foundations and reduces the risk of issues later in the development process.
Quality issues should be discussed openly to find corrective actions: Openly addressing quality issues allows for timely identification and resolution, fostering continuous improvement and learning within the team.
People are keen on producing quality outputs: In general, team members are motivated to produce quality work and take pride in their accomplishments.
I disagree with the following statement:
Quality problems should be hidden from customers and possibly also managers: Concealing quality problems can lead to more significant issues down the road, erode trust, and damage the reputation of the project and organization. Open communication is crucial for addressing and resolving quality concerns effectively.
Regarding the statements related to quality being focused internally and team members not producing quality outputs without close supervision, these statements seem too generalized and may not hold true for all scenarios. Quality can be influenced by various factors, including organizational culture, leadership, processes, and individual capabilities, which can vary from one project or team to another. It’s essential to consider the specific context in each case.
I agree with these conclusions. Quality should be considered from the start as if this is incorporated from the start and due step by step process is followed it also reduces cost as against quality at the tail end of the project as some of the errors might have been noticed at every point during the process of the project
I agreed with the following statementsโฆ
* Quality should based on customerโs demand
* Quality should be considered and communicated from the inception of the project
* The execution phase in crucial in achieving project goals
* Quality issues should be discussed openly to find corrective actions
*Team members do not produce quality output without close supervision
I agree with these points:
Quality should be focused on the customerโs needs.
Quality should be considered from the beginning of the project.
Quality issues should be discussed openly to find corrective action.
Team members do not produce quality outputs without close supervision.
This is my vision in addressing the issue of Quality of a Project:
1. Quality should prioritize the customerโs needs.
2. Quality should be considered from the projectโs inception.
3. Quality issues should be openly discussed to identify corrective actions.
4.The execution phase of a project is crucial for achieving quality goals.
I Agreed with the following:
1. Quality should be focused on the customerโs needs.
2. Quality should be prioritized from the beginning of the project.
3. The execution phase of a project is the most crucial stage to achieve quality targets.
4. Quality problems should be discussed openly to find corrective actions.
I Agreed with the following:
1. Quality should be focused on the customerโs needs.
2. Quality should be prioritized from the beginning of the project.
3. The execution phase of a project is the most crucial stage to achieve quality targets.
4. Quality problems should be discussed openly to find corrective actions.
I Agreed with the following:
1. Quality should be focused on the customerโs needs.
2. Quality should be considered from the beginning of the project.
3. The execution phase of a project is the most critical to achieve quality targets.
4. Quality issues should be discussed openly to find corrective actions.
Quality should be considered from the beginning of the project
Quality should be focused on the customerโs needs.- Agreed
Quality is focused internally.
Quality should be considered from the beginning of the project- Agreed
The execution phase of a project is the most critical to achieve quality targets- Agreed
Quality issues should be discussed openly to find corrective actions.- Agreed
Quality problems should be hidden from customers and possibly also managers.- False
People are keen on producing quality outputs.- False
Team members do not produce quality outputs without close supervision.- False
Of all the listed points above, I choose to agree most with the one which says “Quality issues should be discussed openly to find corrective actions.”
Now if this is done openly, more ideas and creativity can also come from the buyer/consumer of a particular product as regards their opinion on the product concerning the changes to make and the ones not to make. This can enhance customer loyalty as they feel included in the lifecycle phase of the product.
Quality should prioritize the customerโs needs. True
Quality is an internal focus. True
Quality should be considered from the projectโs inception. True
The execution phase of a project is crucial for achieving quality goals. True
Quality issues should be openly discussed to identify corrective actions. True
Quality problems should be concealed from customers and possibly managers. False
Individuals are enthusiastic about producing high-quality outcomes. True
Team members do not produce quality outputs without close supervision. False
Quality should prioritize the customerโs needs. True because it results to customer loyalty
Quality is an internal focus. It is. From the organization to its employees
Quality should be considered from the projectโs inception. True so that waste of time and resources can be avoided.
The execution phase of a project is crucial for achieving quality goals. True, this gives the project manager and his team members the opportunity to use their professional skills in delivering successful projects
Quality issues should be openly discussed to identify corrective actions. For the project to be successful open discussion is a must for the PM and team members
Form the discussion above I agree with the following points that quality
1. Should be focused on customer
2. Should be focused internally
3. Should be considered from the beginning of the project
4. Should be involved at the execution phase
5. Should also be discussed as an issue.
I believe quality should be considered from the inception of the project.
I also agree quality should be prioritized over customers needs (to protect your reputation as your work speaks for you)
I believe quality is an internal focus ( your inside would always reflect on the outside or project)
The quality of a project is very paramount in every project. With that being said, I agree with the following statements:
1. Quality should be focused on the customerโs needs.
2. Quality should be considered from the beginning of the project.
3. The execution phase of a project is the most critical to achieve quality targets.
4. Quality issues should be discussed openly to find corrective actions.
5. People are keen on producing quality outputs.
Quality should prioritize the customerโs needs. True
Quality is an internal focus. False
Quality should be considered from the projectโs inception. True
The execution phase of a project is crucial for achieving quality goals. True
Quality issues should be openly discussed to identify corrective actions. True
Quality problems should be concealed from customers and possibly managers. False
Team members do not produce quality outputs without close supervision.
Quality should be focused on customers needs,
Quality people are keen on producing quality output,
Team members do not produce quality outputs without close supervision,
Quality should start from the beginning of the project,
Quality issues should be discussed openly to find corrective actions.
1) Quality should be focused on customer’s needs
2) Quality should be considered from the beginning of the project
3) Team members cannot produce quality without keen supervision
I agree with the following statement:
Quality should be focused on the customerโs needs.
Quality should be considered from the beginning of the project.
People are keen on producing quality outputs.
agree the quality statements in numbers: 1,3,4,5,7,and 8.
Specifically number 3 states that,Quality should be considered from the begining of the project and 5, Quality should be openly discussed to identify corrective actions.
As much as i strongly believe that clients or customers have their opinion when it comes to the issue of quality, however, i believer even stronger that quality should be an internal factor that serves as a motivation for the project team. when quality becomes a trade mark of an institution or group or even individual project executors, the clients or customer will be relaxed in dealing with such entity.
take for instance, the premium that people place on Apple products is as a result of details to unique qualities which they possess. and anyone can comfortably take an Apple phone and wont be bothered so mush as the theft of it despite the cost, becaue of its internal quality policies.
quality for me goes beyond just the outcome or deliverables but it stands tall as a legacy when carefully built over the years.
Quality is a soul of project. The customers and the Clients need quality project. Quality is an internal focus.It is right that Quality should be considered from the inception of the project. Issues on Quality should be ironed openly to identify corrective action. Problems should not be concealed from customers and the Managers. Individuals must be enthusiastic producing high quality outcomes
Since quality is all about how well a product can be utilized for the purpose it was made for, I believe that it should put the needs of the client first.
A quality-focused organization focuses on both internal and external factors.
Quality should be taken into account from the very beginning: 100%. To me, project management is simply about completing a task with the highest quality feasible while utilizing allotted resources and according to an allotted timeline.
Yes, the project execution phase is critical for achieving quality goals, but quality check and control measures should be implemented throughout the project’s lifecycle.
Open discussion of quality issues is necessary to pinpoint corrective measures: 100%
Quality issues should be kept secret.
Quality should prioritize the customerโs needs. – Agree
Quality is an internal focus – Agree
Quality should be considered from the projectโs inception. – Agree
The execution phase of a project is crucial for achieving quality goals.- Agree
Quality issues should be openly discussed to identify corrective actions. – Disagree
Quality problems should be concealed from customers and possibly managers.- Agree
Individuals are enthusiastic about producing high-quality outcomes. – Agree
Team members do not produce quality outputs without close supervision. – Disagree
I Strongly believe in 1,3,4,5,7 And 8.
The quality of output is fundamental to achieving project success and when it is realised, you can say a project is successful.
Quality should be focused on the customerโs needs. Agree
Quality is focused internally. Disagree
Quality should be considered from the beginning of the project. Agree
The execution phase of a project is the most critical to achieve quality targets. Agree
Quality issues should be discussed openly to find corrective actions. Agree
Quality problems should be hidden from customers and possibly also managers. Partially Agree
People are keen on producing quality outputs. Agree
In PM Quality is of great essence because any project without good supervision will result into poor output.
Every relate issue concerning quality should be address openly to find the suitable corrective measure to address them. Quality should be considered from the beginning of every project to the execution to achieve good output.
Quality should be every PM priority and ensure that the clientโs needs and expectations are fully achieve.
Establish Clear Quality Standards: Define specific quality standards and requirements that products or services must meet. These standards should be measurable and aligned with customer needs and expectations.
Document Processes and Procedures: Document all processes and procedures involved in the project or product development. This helps ensure consistency and provides a reference point for identifying areas of improvement.
Training and Skill Development: Provide regular training and skill development programs for team members to enhance their capabilities and ensure they understand the quality standards and processes.
Quality Reviews: Conduct periodic reviews of project progress, deliverables, and processes to identify any deviations from the set quality standards. This allows for early detection of potential issues and enables corrective actions to be taken promptly.
Continuous Improvement Initiatives: Encourage a culture of continuous improvement, where team members are motivated to suggest and implement process enhancements to optimize quality and efficiency.
Supplier Quality Management: Implement a robust supplier quality management system to ensure that external partners and suppliers meet the required quality standards.
Quality Control (QC) Action:
Implement Inspection and Testing: Introduce inspection and testing procedures to assess the quality of products or services at various stages of development. This includes both in-process inspections and final product testing.
Statistical Process Control (SPC): Utilize SPC techniques to monitor and control processes continuously. This involves analyzing process data in real-time to identify trends or deviations from desired quality levels.
Error and Defect Reporting: Establish a system for reporting and recording errors and defects. Analyze the data to identify patterns and root causes, and use this information to implement corrective and preventive actions.
Peer Reviews: Introduce peer review sessions to have team members assess each other’s work. This collaborative approach can help identify issues that might have been overlooked and improve the overall quality of outputs.
Aspects to Consider in an Audit:
Adherence to Quality Standards: Evaluate whether the project or product meets the defined quality standards and requirements.
Process Compliance: Assess whether the documented processes and procedures are being followed correctly and consistently.
Risk Management: Review how potential quality risks are identified, assessed, and managed throughout the project or product lifecycle.
Corrective and Preventive Actions: Evaluate the effectiveness and timeliness of corrective and preventive actions taken to address quality issues.
Training and Skill Development: Assess whether team members have the necessary skills and training to perform their roles effectively and maintain quality.
Supplier Management: Examine how suppliers are selected, monitored, and managed to ensure they meet quality requirements.
Documentation and Records: Verify that all necessary documentation, including quality records and reports, is maintained appropriately.
Continuous Improvement: Determine whether there is a culture of continuous improvement and if lessons learned from previous projects are applied to enhance future endeavors.
In conclusion, a robust Quality Assurance program ensures that the right processes and systems are in place to produce high-quality outputs consistently. Quality Control measures focus on inspecting and testing outputs to catch deviations from standards. An audit should consider various aspects, including adherence to standards, process compliance, risk management, and the effectiveness of corrective actions, among others. By implementing these measures and conducting regular audits, organizations can foster a culture of quality and continuous improvement, leading to enhanced customer satisfaction and overall success.
Quality is a multifaceted concept, and different perspectives on it have been proposed. Let’s analyze each statement one by one:
Quality should be focused on the customerโs needs.
Agree. Customer satisfaction is a crucial aspect of quality. Meeting and exceeding customer needs and expectations should be a primary objective for any product or service to be considered of high quality.
Quality is focused internally.
This statement is not entirely clear, but if it means focusing solely on internal processes without considering customer needs or external requirements, then it may not be ideal. A customer-centric approach is essential for ensuring that the product or service delivered aligns with the intended purpose and satisfies customer expectations.
Quality should be considered from the beginning of the project.
Absolutely agree. Quality should be integrated into the entire project lifecycle, starting from the initial planning and design phases. Addressing quality concerns early on helps prevent issues from arising later and reduces the likelihood of costly rework.
The execution phase of a project is the most critical to achieve quality targets.
While the execution phase is undoubtedly crucial, the entire project lifecycle is essential for achieving quality targets. Quality must be consistently monitored and maintained throughout all stages of the project, including planning, execution, monitoring, and closing.
Quality issues should be discussed openly to find corrective actions.
Completely agree. Open and transparent communication about quality issues is vital for identifying root causes and implementing effective corrective actions. Addressing issues openly helps foster a culture of continuous improvement.
Quality problems should be hidden from customers and possibly also managers.
Strongly disagree. Hiding quality problems is unethical and counterproductive. It erodes trust with customers and prevents managers from making informed decisions to address the underlying issues. Openness about quality concerns is essential for building trust and maintaining a reputation for integrity.
People are keen on producing quality outputs.
In general, people often take pride in producing quality work. However, the level of commitment to quality can vary among individuals and can also be influenced by factors such as workplace culture, incentives, and training.
Team members do not produce quality outputs without close supervision.
This statement is not universally true. While some level of supervision and guidance may be necessary, a well-trained and motivated team can often produce quality outputs independently. Effective leadership and clear expectations can go a long way in empowering team members to deliver quality work.
In conclusion, a customer-centric approach to quality, consideration of quality from the project’s inception, open discussion of quality issues, and transparency are essential for achieving and maintaining high-quality outputs. Hiding quality problems and solely focusing on internal processes without considering customer needs are counterproductive approaches that can hinder success. A motivated and empowered team can significantly contribute to the production of quality outputs.
I concur that quality should be driven by the needs of the client. The customer’s demands and expectations must always come first in any product or service in order to maintain their satisfaction and loyalty.
Quality should once again be taken into account at the outset of the project. Since quality measures and standards are incorporated into the project’s planning, design, and development phases, it is essential to take quality into account from the start. By doing this, we make sure the final good or service is of high quality and fulfills consumer requirements.
Furthermore, discussing quality issues openly is essential to pinpointing problem areas and implementing corrective measures, which eventually results in producing better goods or services and upholding high standards.
I agree with the following statements about quality
1) Quality should be focused on the customers needs.
3) Quality should be considered from the beginning of the project.
4)The execution phas of a project is the most critical to achieve quality targets
5) Quality issues should be discussed openly to find corrective actions.
Thank you
i agree with the following;
Quality should prioritize the customerโs needs.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
Individuals are enthusiastic about producing high-quality outcomes.
Team members do not produce quality outputs without close supervision.
I agree with the definition that agrees that the impact of cost and time are necessary in determining the quality of a project.
Quality should be considered from the beginning of the project, as this will direct the path/planning, determine the cost and the time that’ll be spent in completing the project.
Quality should be focused on customers need especially when working on a customer oriented project, people will only embrace things that add value to them or solve their problems.
Quality issues should be discussed openly so as to find corrective actions, this procedure will enable a project manager to gather more ideas from team members, stakeholders and others which can be of great help to the project.
When it comes to quality, these are the statements I agree with
1. Quality should prioritize the customerโs needs.
2. Quality should be considered from the projectโs inception.
3. The execution phase of a project is crucial for achieving quality goals.
4. Quality issues should be openly discussed to identify corrective actions.
Based on research and best practices, I can say that quality should be focused on the customer’s needs. Understanding the customer’s requirements and expectations is essential in meeting their needs. Quality should also be considered from the beginning of the project to ensure that it is incorporated into the project’s design and planning. It is also important to openly discuss quality issues, find corrective actions and continuously improve the project’s quality. People are generally keen on producing quality outputs, especially if they are motivated, well-trained, and provided with the necessary resources and support. Close supervision may not always be necessary if team members are empowered and accountable for delivering quality work. Quality problems should not be hidden from customers and managers as this can lead to loss of trust and negative consequences.
Quality should be focused on the customerโs needs. Agree
Quality is focused internally. Disagree
Quality should be considered from the beginning of the project. Agree
The execution phase of a project is the most critical to achieve quality targets. Agree
Quality issues should be discussed openly to find corrective actions. Agree
Quality problems should be hidden from customers and possibly also managers. Partially Agree
People are keen on producing quality outputs. Agree
Team members do not produce quality outputs without close supervision. Disagree
Quality should be considered from the beginning of the project
The execution phase of a project is the most critical to achieve quality target
quality should be customer focused
For me, I agree that quality should be focused on the customerโs needs. It is a fundamental aspect of any product or service that should always prioritize the customer’s needs and expectations to ensure customer satisfaction and loyalty.
Again, quality should be considered from the beginning of the project. Considering quality right from the beginning of a project is crucial as it incorporates quality measures and standards into the project planning, design, and development phases. By doing so, we ensure that the end product or service is of high quality and meets customer expectations
Moreover, discussing quality issues openly is crucial to identify areas for improvement and taking corrective actions, which ultimately leads to delivering better products or services and maintaining high-quality standards.
I agree with the following statements about quality
โข Quality should be focused on the customerโs needs.
โข Quality should be considered from the beginning of the project
โข Quality issues should be discussed openly to find corrective actions.
โข Team members do not produce quality outputs without close supervision.
1. Quality should be standard and nothing less
2. Quality should be focused on the customerโs needs.
3.Quality should be considered from the project inception
I agree with the following statements that:
1. Quality Should be considered from the projects inception
2. Quality Should be focused on customers needs
3. Quality issues should be discussed openly to find corrective actions
4. Team members do not produce quality output without close supervision
5.The execution phase of a project is the most critical to achieving quality targets.
Quality in the context of project management should;
1) Focus or prioritize on the customers needs and requirements.
2)Be considered at the inception of the project.
3)Issues and problem s of quality should be discussed openly as it help to get feedback and corrective action,hence it should not be hidden from both customers and managers.
4). Individuals are Keen to producing high quality service or products when there’s a clear understanding of the project objective and expectations.
5) Supervision is needed.
The agreed scope about Quality are:
โ Quality should be focused on the customerโs needs.
โ Quality should be considered from the beginning of the project.
-The execution phase of a project is the most critical to achieve quality targets.
-Quality issues should be discussed openly to find corrective actions.
โ People are keen on producing quality outputs.
โ Team members do not produce quality outputs without close supervision.
Quality should be an internal focus and needs to be considered from the project’s inception.
Quality control should also be put in place and openly discussion should be done to correct any identified corrective action.
I agreed that
1. Quality is an internal focus.
2. Quality should be considered from the projectโs inception.
3. Quality issues should be openly discussed to identify corrective actions.
The need for Quality cannot be over emphasized. In as much as ensuring quality project delivery is one the duties of the project manager, Clients or Project sponsors should also play a huge role in planning for quality during the initiation and planning phase of project by allocating huge sums for cost overruns. Changes in prices of materials due to market forces can affect project quality if adequate funds are not marked out to cater for thse overruns.
What is the need of producing a product which will eventually not satisfy the need of the end user? Quality should be based on what exactly will satisfy customers.
Quality should prioritize the customerโs needs: I think this to be true since quality is all about how well a product is able to be used for the purpose it was designed for.
Quality is an internal focus: It is both internal and external.
Quality should be considered from the projectโs inception: 100%. To me project management is simply about producing an end product with the best quality possible using allocated funds within an allocated time frame.
The execution phase of a project is crucial for achieving quality goals: Yes it is, but quality check and controll plans should be carried out alongside the project throughout its lifecycle.
Quality issues should be openly discussed to identify corrective actions: 100%
Quality problems should be concealed from customers and possibly managers: I strongly disagree with this, especially with hiding quality problems from the managers. These problems can be hidden from the clients until solutions are put in place, but the manager has the right to know about everything that goes on within a project including quality problems. Ways of solving the problems would be proffered faster when the PM know about them.
Individuals are enthusiastic about producing high-quality outcomes: Not all individuals are keen on producing high quality outcomes, some would look for the fastest or cheapest way possible to complete a task without giving second thoughts to the quality of the work.
Team members do not produce quality outputs without close supervision: This is true to the best of my knowledge. Supervision is absolutely necessary, but it should be periodic. From my experience, people tend to bring out their best when you give them space to perform their responsibility without constantly breathing down on their necks.
1. Quality should be focused on customers’ need: Every project is designed to meet a particular goal, and this goals should be tailored to the needs of those benefiting from the project, thus it is apt to ensure that the quality of project outputs meets customers’ need.
2. Quality is focused internally: I do agree that quality should meet internal standards and requirements of an organization, but not at expense of consumers’ needs.
3. Quality should be considered from the beginning of the project: This I strongly agree. Quality plan and target should be created from the discovery phase of projects and appropriate measures should be taken into considerations in order to correct any defect in project quality
4. The execution phase of the project is the most critical to achieve quality targets: I agree that the execution phase of a project plays a significant role in determining project quality, however, I think that quality targets should taken into consideration throughout the project lifecycle, and appropriate attention be given to each phase of the project to ensure that this is compliant to quality plans and targets.
5. Quality issues should be discussed openly to find corrective actions: A collective examination of quality issues helps to provide a wide range of possible solutions, thus effective communication among team members and project stakeholders brings a lot into perspective that otherwise wouldn’t have been taken into account.
6. Quality problems should be hidden from customers and possibly also managers: The virtue of honesty and transparency must be imbibed in ensuring project goals are achieved, and consumers’ needs are met. However, when consumers and other stakeholders lose trust in the credibility of a project, project aim becomes defeated.
7. People are keen on producing quality output: When quality plans are made and an enabling environment with the required resources, motivation and skillful are put in place, people are keen towards committing to a quality output.
8. Team members do not produce quality outputs without close supervision: Some amount of supervision is required to ensure that team members comply with quality requirements, however when member members of a team are properly motivated, and given an enabling environment which allows them to be autonomous in carrying out their tasks to the best of their abilities, they tend to personalized the project at hand and ensure their best performances for quality outputs.
I strongly agree that quality should be the watch word for every company looking for growth and development. As a PM quality should be considered from the project inception because for a successful project completion the project should be of standard quality.
for a company that deals on goods and services quality should be prioritize the customer’s needs. When this is put into consideration customers will be happy to patronize the company. I strongly agree also with the following statements that quality issues should be openly discussed in other to identify correction actions and its should be treated as an internal focus.
I agree with the following statement;
1. Quality should be considered from the projectโs inception.
2. The execution phase of a project is crucial for achieving quality goals.
3. Quality issues should be openly discussed to identify corrective actions.
4. Team members do not produce quality
outputs without close supervision.
I agree with the following statements:
1.Quality should prioritize the customerโs needs: As put forward by Joseph Juran and the APM’s definition; quality is simply fit for purpose. Whatever the goods, service, or business improvement initiative; if it does not satisfy the customer’s need/intended purpose, it has failed.
2.Quality is an internal focus: I agree with this statement, because you can’t give out what you lack. This is exemplified by Toyota’s TQM initiative, and the Kaizen principle.
3.Quality should be considered from the projectโs inception : Every project has a scope and a defined output, and you can’t separate quality from these.
4.The execution phase of a project is crucial for achieving quality goals: Yes, because after all the planning and scope definition, its the execution phase that would ultimately produce the output, and by implication the desired quality.
5.Quality issues should be openly discussed to identify corrective actions: Yes it should, as it provide ample perspectives to view the issues, creativity in solving them, and ultimately a learning experience.
Okwulu Paul.
Cohort 8, Team 3
The statement I agree with is Quality should be considered from the beginning of the project.
1. Quality should prioritize the customerโs needs.
agree: satisfying the customers need is one of the way to have an excellent output. This should be based on what the customers want
2. Quality is an internal focus.
agree:It can be focused internally as it gives standard and uniqueness to the company but it should be manufactured based on external demand.
3. Quality should be considered from the projectโs inception.
agree: this where important corrections are made in ordr to achieve excellent quality.
4. The execution phase of a project is crucial for achieving quality goals.
agree: at this point the stakeholders and the project team come together to explicitly spell out what they expect from each other in other to achieve the desired output.
5. Quality issues should be openly discussed to identify corrective actions.
agree: open and actionable feedback is necessary.
6. Quality problems should be concealed from customers and possibly managers.
disagree: I believe everyone should know what is at stake so has to make the best possible decisions.
The statements that I agreed with are;
Quality should be focused on the customerโs needs.
Quality should be considered from the beginning of the project.
The execution phase of a project is the most critical to achieve quality targets.
Quality issues should be discussed openly to find corrective actions.
People are keen on producing quality outputs.
Quality should priotize customers need. Agreed, product or project should be done base on customer demands.
Quality is an internal focus. Agreed, quality should be discussed Internary specifically to meet end user demand standard
In general quality in a project is very essential to keep the reputation and also to save life and property. From the beginning quality should not be compromise
1. Quality should prioritize the customerโs needs.
agree: satisfying the customers need is one of the way to have an excellent output. This should be based on what the customers want
2. Quality is an internal focus.
agree:It can be focused internally as it gives standard and uniqueness to the company but it should be manufactured based on external demand.
3. Quality should be considered from the projectโs inception.
agree: this where important corrections are made in ordr to achieve excellent quality.
4. The execution phase of a project is crucial for achieving quality goals.
agree: at this point the stakeholders and the project team come together to explicitly spell out what they expect from each other in other to achieve the desired output.
5. Quality issues should be openly discussed to identify corrective actions.
agree: open and actionable feedback is necessary.
6. Quality problems should be concealed from customers and possibly managers.
disagree: I believe everyone should know what is at stake so has to make the best possible decisions.
7. Individuals are enthusiastic about producing high-quality outcomes.
agree: its last longer.
8. Team members do not produce quality outputs without close supervision.
agree: team member should be on close supervision for quality products.
Firstly, the needs of the customers or audience should be considered when looking into quality as a program manager because customers satisfaction is very important in any production process. Secondly, quality should be considered from the beginning of the project because it will help to set a straight record throughout the course of the project. Additionally, to achieve good quality, each member of the team should be well supervised so that they can follow the land down quality guidelines. Thanks.
Quality should be considered important for both customers and the organisation at large because it defines its reputation….. And secondly quality should be considered from the inception of the project to the end because any step missed in the process to achieve quality may affect it at the end…… Considering the impact of delivering a quality project should be taken seriously from the inception of the project till the end of the project.
Thank u
Quality’s should be considered why starting a project firsts
I agree with the same points that has been mentioned
1. Quality should prioritize the customerโs needs.
2. Quality is an internal focus.
3. Quality should be considered from the projectโs inception.
4. The execution phase of a project is crucial for achieving quality goals.
5. Quality issues should be openly discussed to identify corrective actions.
6.Quality problems should be concealed from customers and possibly managers.
7. Individuals are enthusiastic about producing high-quality outcomes.
8. Team members do not produce quality outputs without close supervision.
I agree with the following statements about quality:
1. Quality should prioritize the customerโs needs.
2. Quality should be considered from the projectโs inception.
3. The execution phase of a project is crucial for achieving quality goals.
4.Quality issues should be openly discussed to identify corrective actions.
4. Team members do not produce quality outputs without close supervision.
I believe quality should be considered from the inception of the project.
I also agree quality should be prioritized over customers needs (to protect your reputation as your work speaks for you)
I believe quality is an internal focus ( your inside would always reflect on the outside or project)
I believe quality should be considered from the inception of the project.
I also agree quality should be prioritized over customers needs (to protect your reputation as your work speaks for you)
I believe quality is an internal focus ( your inside would always reflect on the outside or project)
I agree the execution phase is crucial for achieving quality goals
I believe quality issues should be discussed openly to identify corrective actions
I agree with the statement “Team members do not produce quality outputs without close supervision”. When there is no close supervision it is easy for everyone(team members) to handle the project as they want because they know they’re not under watch by their head(project manager). The team members do the little they can instead of giving or putting in their all to make sure that the output/end result of the project is 100% quality.
ANENE AMARACHI SARAH
COHORT 8, Team 2.
Quality should be the main focus of a project and should be considered from the inception of the project with great supervision
I agree with the following statements about quality;
1. Quality should be focused on the customerโs needs.
2. Quality should be considered from the beginning of the project.
3. The execution phase of a project is the most critical to achieving quality targets.
4. Quality issues should be discussed openly to find corrective actions.
Quality Problems should also be discussed with stakeholders of all levels to emphasize non compromise of quality of products and/or services.
Quality should be focused on the customersโ needs because quality improvement focused on the customers needs from the company improves its efficiencies and meets the customers growing needs. When this is structurally in place, the clients are happy and satisfied and will be loyal to ones products and services and refer others to you for more business patronage
I agree with the following;
1. Quality should be focused on the customers’ needs.
2. Quality should be considered from the beginning of the project.
3. The execution phase of a project is not the most crucial phase to achieve quality targets but the planning phase.
4. Quality issues should not be hidden from customers and managers but should be brought open and forward for further discussion and possible solutions.
5. People are not naturally keen on producing quality outputs unless they are obligated by a system to do so.
6. Team members do not produce quality outputs without close supervision.
7. Quality is focused internally.
Quality is a major bed rock for any project.
Quality should be discussed from the beginning.
Supervision is very important to ensure quality is not jeopardise during task in the project.
I agree with the following statements about quality;
1. Quality should be considered from the beginning of the project- At least, the good book says when the foundation is faulty…………. Hence, quality being the bedrock of a project should be paramount.
2. The execution phase of a project is the most critical to achieve quality targets.
3. Quality issues should be considered openly to find corrective measures- like an igbo adage says; when people pee together it foams.
4. Team members do not produce quality outputs without close supervision- People wouldn’t always want to give in their best unless they’re being monitored closely to produce excellent result. This is applicable in any type of project.
Quality is the ability to produce goods and/or services in the best obtainable form depending on customer needs and in a bid to protect company or organizations reputation.
I do believe that quality of projects are supposed to be discussed, assessed and emphasized from the Forming to the Adjourning stage not only as guidelines to Project teams but also to ensure Project Sustainability.
Quality Problems should also be discussed with stakeholders of all levels to emphasize non compromise of quality of products and/or services.
A substandard project or products will likely leave a customer dissatisfied and disappointed. Thus, quality should be considered from the beginning of the project. I agree to the following:
Quality should be focused on the customerโs needs.
Quality is focused internally.
Quality should be considered from the beginning of the project.
The execution phase of a project is the most critical to achieve quality targets.
Quality issues should be discussed openly to find corrective actions.
While I disagree with this:
Quality problems should be hidden from customers and possibly also managers. If this is done, it will breed distrust.
Team members do not produce quality outputs without close supervision.
People are keen on producing quality outputs. Most people are not keen on producing quality outputs because they want to cut cost.
The quality of work is a total reciporocal of the amount of supervision put in. Since one of our roles as PMs is to come up with a project plan, I think we should right away from the start consider coming up with a quality project plan that will hence produce quality consumables to the final consumer(s).
I would also in my view present it that quality should not only be zeroed to the demands of the consumers and other project stakeholders but rather far way beyond these two , this is simply because when we think of quality in terms of the demands of the stakeholders and the final consumers, we are limiting our creativity and explorations of more horizons.
Quality is key to every project hence it should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
Victoria Osareme Ayisi
Cohort 8
Team 10
A substandard project will definitely leave the customer unsatisfied and the company will loose face.
Quality is not one to be camouflaged or jeopardise with
1) Quality should prioritize the customerโs needs.
The above statement is true. You can’t give a customer less of they have paid for, it’s a no no in business.
2) Quality is an internal focus.
This is also true.
3) Quality should be considered from the projectโs inception.
This is also true. A project should commence with the mindset of quality.
4) The execution phase of a project is crucial for achieving quality goals
Absolutely true. Any mistakes at the initial will be detrimental to the execution of quality of the project.
5) Quality issues should be openly discussed to identify corrective actions.
For every project, there should be quality assurance team, who will oversee the quality of the project and also discuss corrective actions for any errors.
6) Quality problems should be concealed from customers and possibly managers.
Well, this act alone will amount to dishonesty and a bridge of trust.
Quality should be focused on the customerโs needs.
I can agree with this statement as it is widely accepted in the field of project management and quality assurance. Customer satisfaction is a crucial aspect of delivering a successful project, and the focus should be on meeting their needs and expectations.
Quality is focused internally.
I don’t totally agree with this statement because It is not entirely accurate. While internal processes and quality control measures are essential to ensure a high standard of work, the ultimate goal of quality management is to meet the customer’s requirements and expectations.
Quality should be considered from the beginning of the project.
Absolutely true. Quality management should be integrated into the project planning phase itself. By identifying quality requirements, standards, and metrics early on, the project team can ensure that quality is consistently addressed throughout the project lifecycle.
The execution phase of a project is the most critical to achieve quality targets.
While the execution phase is undoubtedly critical for achieving quality targets, quality management is a continuous process that should be monitored and controlled throughout the entire project lifecycle. Waiting until the execution phase to address quality issues may lead to costly rework and delays.
Quality issues should be discussed openly to find corrective actions.
This statement is true. Open and transparent communication about quality issues is essential for identifying root causes and implementing effective corrective actions. Addressing quality problems openly can lead to continuous improvement and prevent the recurrence of issues.
Quality problems should be hidden from customers and possibly also managers.
I don’t agree with this statement because it is not true and goes against the principles of ethical conduct and customer satisfaction. Hiding quality problems from customers or managers can lead to more significant issues, erode trust, and damage the reputation of the project team or organization.
People are keen on producing quality outputs.
This statement can be generally true. Many individuals take pride in their work and are motivated to produce quality outputs. However, it’s essential to have the right processes, training, and support in place to facilitate the production of quality work consistently.
Team members do not produce quality outputs without close supervision.
I don’t totally agree with this statement because it is not universally true. While some team members may require more guidance and supervision, a well-trained and motivated team can often produce quality outputs independently. Effective leadership, clear expectations, and a culture of quality can foster self-driven quality performance within the team.
1. Quality should prioritize the customerโs needs only and if the customer is the final consumer. Situation whereby the customer is not the final consumer,the quality might be questionable. Example is what we see in most Nigeria GSM village. I buy charger almost every month since the one that came with my phone spoilt. When I asked a very good friend who is also in the same line of business,his question was ‘how.much is charger? Is it this 1k/2k that will make us millionaires? That most of these charger as made so fragile so that at the commonest mistake,it would stop work,may be by fluctuations in power supply.
Those importers because they are not the final consumers can afford to have inferior quality of charge produced for them
*Quality is an internal focus,can be a focus when the management want to stay in business for a very long time. If not they can as well not be concerned about the quality,all that matters for them is to make that money for that period and as well can afford to produce anything.
* Quality should be considered from the projectโs inception. Very true. Quality must be considered from the onset and maintained through out all stages of the project .
*Quality issues should be openly discussed to identify corrective actions.,yeah. Kind of giving room for check and balances.
Quality problems should be concealed from customers and possibly managers.,no oo,our customers should be able to trust us and what we prosuce.
Team members do not produce quality outputs without close supervision,in as much as few members will want to give in the best,there is still the need for close supervision.
,
I agreed with the quality statements that says:
1. Quality must be focused on the customerโs needs.
2. Quality is focused internally.
3. Quality should be considered from the beginning of the project.
4. The execution phase of a project is the most critical to achieve quality targets.
5. Quality issues should be discussed openly to find corrective actions.
1. Quality should be focused on the customer’s needs:
This is the most important aspect of quality. The customer is the one who ultimately defines what is “good” or “bad” quality.
2. Quality is focused internally:
This means that the organization itself must be committed to quality. This includes having a strong quality culture and providing training to employees on quality principles.
3. Quality should be considered from the beginning of the project:
Yes. Quality cannot be achieved at the end of a project. It must be built in from the beginning.
4. The execution phase of a project is the most critical to achieve quality targets:
This is when the product or service is actually being produced. It is important to have quality control measures in place during this phase to ensure that the product or service meets the customer’s needs
5. Quality issues should be discussed openly to find corrective actions:
Hiding quality problems will only make them worse. It is important to be open and transparent about quality issues so that they can be addressed quickly and effectively.
6. Quality problems should be hidden from customers and possibly also managers:
This is not a good idea. Customers deserve to know about quality problems so that they can make informed decisions about whether or not to purchase the product or service. Managers also need to be aware of quality problems so that they can take corrective action.
7. People are keen on producing quality outputs:
This is generally true. People want to do a good job and produce quality outputs. However, there are some people who may not be as motivated to produce quality outputs. It is important to create a culture of quality in the organization so that everyone is motivated to produce quality outputs.
8. Team members do not produce quality outputs without close supervision. This is not necessarily true:
Some team members may need close supervision to produce quality outputs, but others may be able to produce quality outputs without close supervision. It is important to assess each team member’s individual needs and provide the appropriate level of supervision.
Ekwuribe Uzochukwu C
Team 4 Cohort 8
I agree with the statement that, โQuality should be considered from the beginning of the projectโ.
For a project to be successful, quality must be taken into account. This should be discussed with the team so that everyone can contribute and have a clear understanding from the start. Considering quality first promotes team strength, makes the project more flexible, and helps manage risk.
I agree with the statement that states that quality should priotize the customer’s needs.
If customers, residents,project sponsors and peope satisfaction are some of the reasons why a product or project is measured,then there is need for quality that suits their taste.
I agree that :
*Quality should be focused on the customerโs needs.
*Quality should be considered from the beginning of the project.
*Quality issues should be discussed openly to find corrective actions.
I agree with the statement that, “Quality should be considered from the beginning of the project”.
For a project to be successful, quality must be taken into account from the outset. This should be discussed in-person/virtuallyย with the team so that everyone can contribute and have a clear understanding from the start. Early attention to quality promotes team morale, enables flexibility, and assists with risk management. In the end, putting quality first from the beginning has long-term advantages and improves the project’s overall success and team happiness.
I agreed with the statements that says:
1. Quality should be focused on the customerโs needs.
2. Quality is focused internally.
3. Quality should be considered from the beginning of the project.
4. The execution phase of a project is the most critical to achieve quality targets.
5. Quality issues should be discussed openly to find corrective actions.
I agree with the statement that
*quality should prioritize the customers need
*quality should be considered from insights of the project.
* the execution phase of the project is crucial for achieving quality goals.
*quality should be discussed openly to identify corrective actionsโฆ
I agree with these;
1. Quality should prioritize the customerโs needs.
2. Quality should be considered from the projectโs inception.
3. The execution phase of a project is crucial for achieving quality goals.
4. Quality issues should be openly discussed to identify corrective actions.
5. Individuals are enthusiastic about producing high-quality outcomes.
Merry Okara
Cohort 8
Team 2
I agree with the statement that
*quality should prioritize the customers need
*quality should be considered from insights of the project.
* the execution phase of the project is crucial for achieving quality goals.
*quality should be discussed openly to identify corrective actions.
I opine that quality should be consider from the start of the project as this will help to modify ways or approaches use in attaining a set goal. I mean what is a good project success if the quality wasn’t define from the on set. The project team should even be picked base on the quality that you want to achieve. I once had a small project of crafting something creative from pieces of fabrics. One of the quality of the craft was that ‘ It must be colourful’, so i had a fashion designer in the team, i had an art and craft teacher in the team and someone who was good at drawing. A the end, every one contributed their quota and the quality of craft produce was fantastic, super colourful. So, quality is supposed to be determined from the beginning of the project.
I agree this statements
1. Quality should prioritize the customerโs needs.
2. Quality should be considered from the projectโs inception.
3. The execution phase of a project is crucial for achieving quality goals.
4. Quality issues should be openly discussed to identify corrective actions.
I agree to these quality statements,
1.Quality should be focused on customers needs.
2.Quality should be considered from the beginning of the project
3.Quality should be discussed openly among team members to find corrective actions.
4.People are keen on producing quality.
I agree withe following statements on when quality should be considered:
1. It should be considered according to the customer’s needs.
2. It should be considered at the beginning of the project.
3. Quality issues should be discussed openly to identify corrective measures.
Quality refers to delivering a successful project that meets or exceeds stakeholders’ expectations, adheres to standards, and fulfills its intended purpose effectively and efficiently.
I agree to these quality statements
A, Quality should be focused on customers needs.
B, Quality should be considered from the beginning of the project
C, quality issues should be discussed openly among team members to find corrective actions
D, People are keen on producing quality.
E, Quality should be focused internally.
I agree with the following statements about quality:
1. Quality should be considered from the beginning of the project.
2. The executive phase of the project is the most critical to achieve quality targets.
3. Quality issues should be discussed openly to find corrective actions.
4. Team members do not produce quality outputs without close supervision.
Quality should be considered from the beginning of the project. Because quality is all about the suitability for the purpose and the degree of conformity of the output of a process or the process itself to requirement. Since the process itself must conform to requirement. Quality must be considered from the begining of the project. By Amile T Gbaa Cohort 8, Team 2.
I agree with the following statements about quality
1. The quality of the project should be considered from the beginning of the project
2.The execution phase of a project is the most critical to achieving quality targets.
3. Quality issues should be discussed openly to identify corrective measures.
4.Team members do not produce quality output without close supervision.
I agree that:
Quality should prioritize the customerโs needs.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
I agree that quality should:
*Quality should be focused on the customerโs needs.
*Quality should be considered from the beginning of the project.
*Quality issues should be discussed openly to find corrective actions.
*People are keen on producing quality outputs.
*Team members do not produce quality outputs without close supervision.
I believe the following regarding quality:
Team members do not produce quality outputs without close supervision.
Quality issues should be discussed openly to find corrective actions.
Quality should be focused on the customerโs needs.
Quality should be considered from the beginning of the project.
I agree the following statements
1. Quality should prioritize the customerโs needs.
2. Quality should be considered from the projectโs inception.
On a contrary opinion, i believe team members with passion for success can produce quality output even without close supervision
Quality should focus on the end user, should internal, considered from the very beginning of the project.
I strongly agree should quality should prioritize based on customers need, because every project is been made to satisfy a particular need or problem.
Quality should be considered from the beginning of the project to the execution to achieve quality target
and ensure that the clients needs and expectations are duly met.
Team Members produce quality output if they are monitored from time to time.
Agree – Quality should prioritize customer needs and satisfaction.
Disagree – Quality should focus on meeting external customer needs, not just internal processes.
Agree – Quality considerations should begin early in the project for effective planning.
Partially Agree – The execution phase is critical, but maintaining quality throughout the project is essential.
Strongly Agree – Openly discussing quality issues leads to effective corrective actions.
Strongly Disagree – Hiding quality problems is detrimental to project success and stakeholder trust.
Agree – People are motivated to produce quality outputs.
Disagree – A well-trained and empowered team can produce quality outputs without constant supervision.
Every organization has a standard practice, this is what makes them stand out. Quality starts from the conception of the project, putting together a team to work on such project, planning, execution and final results that meet customer satisfaction. Quality is not just the outcome, quality is the entire process from demand to delivery.
In some cases, prioritizing strategic objectives and meeting stakeholder needs may be more important than strictly adhering to time, cost, and quality constraints. Embracing a holistic approach to project success can yield more significant and enduring outcomes, aligning with the organization’s broader goals and values.
Quality can simply be referred to as laid down standard of goods or services, which flows through the input stage to the finishing stage (output). Putting into consideration the need/choice of the consumers/ clients or sponsor.
Quality is said to be achieved once customer’s satisfaction is achieved.
Quality is designed into the project from inception, if you wait till execution stage you might not get expected level of quality as some might have been based on how detailed your designs are.
Quality should be focused on the customerโs needs.
Quality should be considered from the beginning of the project.
Quality issues should be discussed openly to find corrective actions.
Quality problems should not be hidden from customers and possibly also managers.
I so much like the definition of “quality” given by Joseph Juran that defined quality as “fitness for use”.For the deliverables to be fit for use,quality must be a priority from start to finish.Doing this, helps to reduce wastages in both materials used to restart the project when you later get the feedback that your outputs failed customers’ expectations and secondly, time in delivering the projects.This is exactly what the iron triangle explained
I so much the definition of quality given by Joseph Juran that defined quality as fitness for use.For the deliverables to be fit for use,quality must be a priority from start to finish.Doing this helps to reduce wastage in both materials used to restart the project when you later get the feedback that your outputs failed customers expectations and secondly, time in delivering the projects.This is what the iron triangle explained.
The place of quality in project output cannot be overemphasized. It should be considered from the onset of the project along with time and cost.
Fully agreed that
Quality is vital itโs durable and will stand the rest of time so it needs to be inculcated to produce a good output.
Like I’m into paint production, for the conviction of customer quality is highly involved.
Quality is the hallmark of a project both to the stakeholders as well as the clients.
Quality should be considered from the start to the finishing stage of project with proper communication in all facets.
Reply
From comfort k. Hussaini
Since quality is :The totality of the attributes of a good or service which meet the requirements of buyersโ or customersโ quality.Therefore quality should:
Quality should be focused on the customerโs needs.โ๏ธ
Quality is focused internally.โ๏ธ
Quality should be considered from the beginning of the project.โ๏ธ
The execution phase of a project is the most critical to achieve quality targets.
Quality issues should be discussed openly to find corrective actions.โ๏ธ
Quality problems should be hidden from customers and possibly also managers.
People are keen on producing quality outputs.โ๏ธ
Team members do not produce quality outputs without close supervision.โ๏ธ
Inclusion :
Quality will lead to customer loyality, more referral which I turn leads to more sales.
For me#qualityisking ?
In any projects that you enbark upon you must always look at the quality. The beach mark of every project. The quality should be considered from the beginning of the project. everything done in the project work must be of high standard quality standard.
From what we have discussed so far. I agree with the following point
1. The quality of the project should be considered from the beginning of the project
2. The quality should be focused on the customerโs needs
3. The quality issues should be discussed openly to find corrective actions. And last but not the least, the quality should go through the quality assurance so that we get the best from the project.
Quality should be prioritised in meeting customers need and also in timely delivery of project.
Quality should be openly discussed so as give room for input and correct where necessary. As it is said, “a Tree can not make a forest”, it requires team work to execute a project excellently. Therefore, every team members should be informed on quality dilivery of a particular project.
Quality is the hallmark of a project both to the stakeholders as well as the clients.
Quality should be considered from the start to the finishing stage of project with proper communication in all facets.
Quality is not all about what is being used to execute the project, the person leading the team need to have a good quality also. I agreed with the above statement as it define it all
I agree with the following statements ;
1.Quality should be priority from start to finish of the project for the customers need.
2.Quality should be never be manipulated in any project for any reason.
3.Quality should be discussed openly with the team and the client
4.The execution phase of a project is crucial in achieving quality goals
5.Quality issues should be discussed openly to identify corrective measures
6.Team members do not produce quality output without close supervision on the project
Quality should be prioritize in meeting customers need and timely delivery of project.
In project management, quality is simply what the customer or stakeholder needs from the project deliverables. Project quality management can be simply defined as the combination of quality planning, quality assurance and quality control activities.
Quality should be prioritize in meeting customers needs and timely delivery of projects.
Thanks ?
I agree with all the statements about quality. By following these principles, project managers can help to ensure that their projects produce high-quality outputs that meet the customer’s needs.
I completely agree with the following characteristics.
Quality is essential because itโs durable and will stand the rest of time so it needs to be inculcated to produce a good output.
I agree with all the characteristics given because, “Quality refers to a product or service’s attributes that meet client needs, ensuring internal and process compliance. It is crucial to prioritize client demands, consider quality issues from the beginning, and maintain frank discussions to find solutions. Maintaining quality is essential for delivering top-notch results, and rigorous supervision is essential for team members to achieve this.”
Thank you.
I completely agree with these terms regarding quality. Quality should be prioritised because it is an integral part of Humans existence. Quality will go a long way to determine whether customers will stick to your products or choose a close alternative.
Point 1: I agree that quality should be focused on the customer’s needs for a better outcome.
Point 2: I propose that quality should be focused internally in the consideration of a project. It should be a core goal to be achieved.
Point 3: Quality should be considered from the onset of the project so as to have great output and for future recommendations and equally to have maintained standard.
Pont 4: The execution phase of a project is the most critical to achieve quality targets because this is where a project manager, project team apply their organizational standards, ethical values, accurate goals and decisions involving managing costs of budget, time and applying professionalism. These will determine how a project should be executed to achieve quality targets.
Point 5: I agree that quality issues should be discussed openly to find corrective actions. This is to avoid producing substandard results.
Point 6 is not always true because quality problems even If hidden from customers, should not be hidden from managers. This is also where organizational values fall in. A project team should be able to find workable solutions to quality problems to maintain the integrity of their products while putting their customers at heart.
For Point 7, not at all times are people always keen on producing quality products. Producing quality products is dependent on the level of the customer-centric values of an organization, their level of integrity which some people don’t always possess.
Point 8: This is not always true. Though behind every successful team is a supervisor who supervises the the extent of a project and his team members. When team members are provided with the necessary tools to perform well, clear expectations, supported with the right attitude and motivations from their project supervisors and managers, they seem to produce quality outputs even without close supervision.
quality should be considered from the beginning of the project. everything done in the project work must be of high standard quality.
From this lesson I agree with the following
1. The quality of the project should be considered from the beginning of the project
2. The quality should be focused on the customer’s needs
3. The quality issues should be discussed openly to find corrective actions
Lastly, The quality should go through the quality assurance officer and feedback receive from the client.
Quality is simply what the customer or stakeholder needs from the project deliverables. it also what the customers needs. Some of the most common quality characteristics are performance, functionality, suitability, reliability, consistency and more.
Quality should be discussed from the beginning of the project so that the team, stakeholders and project manager know what to expect and how to make adjustments if they aren’t getting it right
โข Quality should be focused on the customer’s needs: This statement is widely accepted in quality management. Customer satisfaction is a key aspect of quality, and products or services should be designed and delivered to meet or exceed customer expectations.
โข Quality is focused internally: This statement contradicts the customer-centric approach of quality management. While internal processes and standards contribute to achieving quality, the ultimate goal is to meet customer needs and expectations.
โข Quality should be considered from the beginning of the project: This statement aligns with best practices in quality management. Considering quality from the project’s inception ensures that it is integrated into all stages of the project lifecycle, leading to better outcomes.
โข The execution phase of a project is the most critical to achieve quality targets: While the execution phase is indeed crucial, quality should be addressed throughout the entire project lifecycle. Neglecting quality in earlier phases can result in rework, delays, and cost overruns during execution.
โข Quality issues should be discussed openly to find corrective actions: Open discussion of quality issues is essential for continuous improvement. Identifying and addressing quality issues openly helps in finding effective corrective actions and preventing their recurrence in the future.
โข Quality problems should be hidden from customers and possibly also managers: This statement contradicts the principles of transparency and accountability in quality management. It is generally considered unethical and counterproductive to conceal quality problems. Open communication fosters trust and allows for timely resolution.
โข People are keen on producing quality outputs: Individuals generally strive to produce quality outputs. Quality is often seen as a source of personal pride and professional satisfaction. However, this can vary depending on factors such as organizational culture, training, motivation, and individual attitudes.
โข Team members do not produce quality outputs without close supervision: This statement is generally not accurate. While supervision and guidance are important, effective training, clear expectations, and a supportive work environment can empower team members to produce quality outputs independently.
I believe that quality should always be a priority over quantity. Having said that, these are the following statements I agree with;
โขQuality should prioritize the customerโs needs.
โขQuality should be considered from the projectโs inception.
โขThe execution phase of a project is crucial for achieving quality goals.
โขQuality issues should be openly discussed to identify corrective actions.
โขIndividuals are enthusiastic about producing high-quality outcomes.
In project management, quality is simply what the customer or stakeholder needs from the project deliverables.
Because it enables a range of problem-solving strategies and performance that yields results, diversity in a team is essential.
People are creative when given the opportunity to express themselves and provide their ideas in accordance with their knowledge, experience, and background. When everything comes together, it produces fruitful results, and the project is finished.
The project manager will have a tough time handling all ideas, understanding, and effectively interacting with all team members in order to avoid misunderstandings.
Diversity in a team is essential because it enables a range of problem-solving approaches and performance that yields results.
People are creative when given the opportunity to express themselves and provide their views based on their background, expertise, and experience. When all the pieces come together, the project is finished with successful results.
The challenge for the project manager will be to handle all ideas, understand, and communicate with all team members efficiently in order to avoid misunderstandings.
Quality should be considered from the beginning of the project.
Quality issues should be discussed openly to find corrective actions.
People are keen on producing quality outputs.
Quality should be focused on from the beginning of a given project. If not done, it affects the outcome of the project negatively. This will further defeat the purpose of the project because no one wants to do a project that does not meet required standard or will fall apart in no time. Thereby, bringing disappointment to the owners of the project. Quality is and should be key when implementing a project.
It is also important to note that cost must be determined to able to have a quality project done effectively.
Napoleon
I will go with the aspect that the quality of a project should be considered from the beginning of the project before the completion that will make the work very well.
I agree with the following
“Quality should be considered from the beginning of the project and it should be focused on the customers needs”
As a Project Manager who wants the best and also satisfy his clients needs quality should be his priority when executing the project
I agree with these:
Quality should be focused on the customerโs needs.
Quality should be considered from the beginning of the project.
Quality issues should be discussed openly to find corrective actions Especially among the teams
I align with the following about quality;
1. Quality should be focused on the customerโs needs.
2. Quality should be considered from the beginning of the project.
3. The execution phase of a project is the most critical to achieve quality targets.
4. Quality issues should be discussed openly to find corrective actions.
I agree with the following statement on quality:
1. Quality should be focused on the customerโs needs.
2. Quality should be considered from the beginning of the project.
3. The execution phase of a project is the most critical to achieve quality targets.
4. Quality issues should be discussed openly to find corrective actions.
Quality is very essential when prioritizing a customer’s need.
I agree with the following
1. Quality issues should be openly discussed to identify corrective actions
2. Quality is an internal focus
3. Quality should prioritize the customer’s needs.
4. Quality should be considered from the project’s inception
I align with the following about quality;
1. Quality should be focused on the customerโs needs.
2. Quality should be considered from the beginning of the project.
3. The execution phase of a project is the most critical to achieve quality targets.
4. Quality issues should be discussed openly to find corrective actions.
5. Team members do not produce quality outputs without close supervision and interactions
As a project manager who aims on having a successful project at the end of the project life time, should always have at the back of the mind that QUALITY is necessary.
From my own school of thoughts, I agree with the following.
1. Quality should be considered from the projectโs inception.
2. Quality issues should be openly discussed to identify corrective actions.
3. Individuals are enthusiastic about producing high-quality outcomes.
For every project, goods/service quality should be very important.
โข Quality should be focused on the customerโs needs.
โข Quality is not necessarily focused internally, as there is often the need to maintain quality standards set by organisations such as the ISO.
For me, quality may not be considered from the beginning of the project, as that may slow doen progress. Rather, any work should just be done, then as progress is being made, quality assurance measures be observed.
โข The execution phase of a project is the most critical to achieve quality targets, Is true many times, but ultimately depends on the kind of project.
โข Quality issues should indeed be discussed openly to find corrective actions. They should not be hidden from managers and as much as possible, should try to be fixed before product gets to customer.
โข People are often keen on producing quality outputs, but time and resource constraints may force them to bring out substandard products.
โข It is not true that team members do not produce quality outputs without close supervision. With proper systems set up at the beginning of the project, team members will often not require close supervision to do well.
โข
I agree with the following statements about quality;
1. Quality should be focused on the customerโs needs.
2. Quality should be considered from the beginning of the project.
3.The execution phase of a project is the most critical to achieve quality targets.
4. Quality issues should be discussed openly to find corrective actions.
5.Team members do not produce quality outputs without close supervision.
I agree with the following
1) Quality should be considered from the inception of the project
2) The execution phase of the project is the most crucial to achieve quality target or goals.
3) Quality issues should be discussed openly with the project team to identify corrective actions.
I agree with the following :
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
The following statements are in conformance with a quality system for project delivery;
Quality should be focused on the customerโs needs.
Quality should be considered from the beginning of the project.
Quality issues should be discussed openly to find corrective actions.
The execution phase of a project is the most critical to achieve quality targets.
As a project manager, quality should be the first integral part of a project and it must be discussed with the stakeholders/sponsors and team member so as to achieve a quality project.
There should also be a close monitoring and communication on the team members to give their best to be able to achieve a goal of the project.
Quality should on the outlook for the best and need of the customers to provide a lasting impression of the work of the project manager and that should be discussed openly from the beginning, bearing in mind the four fundamental definitions of quality, that begins with creation of quality plan and ends with quality control.
I agree the quality statements in nos 1,3,4,5,7,and 8.
Especially no3- Quality should be considered from the begining of the project and no 5- Quality should be openly discussed to identify corrective actions.
Quality is giving excellence, distinction, and perfection in a given project. As a project manager, it is expedient to strive as much as possible to give excellence in any project you are to ma nag. This gives you an edge even in the labour market because people desires quality.
Quality needs to be managed throughout the complete project life cycle. That means quality management must begin right at the start of the project to be really effective. The more thought put into fitness for purpose and acceptance of the solution early in the project, the better the chances of its success.
The evolving scope of quality management
Quality thinking has evolved and quality activities have started progressively earlier. The oldest quality method, inspection, occurs late in the project life cycle. When faults are found, it is too late to prevent redesign and rework with their attendant costs and delays. Lean thinking starts quality involvement at project inception and expands the breadth of quality thinking from products through processes to people and culture โ the human resources, and their value system and behaviours. This is because anything less usually causes major rework and delays towards the end of the project. The diagram below (adapted from Project Success and Quality: Balancing the Iron Triangle) shows the evolution of the different methods in stage and scope.
These are the 3 aspects to consider in order to produce quality work/results:
Quality should be focused on the customerโs needs.
Quality should be considered from the beginning of the project.
Quality issues should be discussed openly to find corrective actions.
Quality should prioritize the customerโs needs.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
Individuals are enthusiastic about producing high-quality outcomes.
Team members do not produce quality outputs without close supervision.
Quality should prioritize the customerโs needs.
Quality is an internal focus.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
Individuals are enthusiastic about producing high-quality outcomes.
Team members do not produce quality outputs without close supervision
The customer’s needs should be priotized over quality, but it should be considered from the project inception. Quality issues should be openly discussed to identify corrective actions. Quality problem should not be concealed from customers and possible manager. Team members who are enthusiastic, interested and motivated will produce quality outcomes without close supervision
Quality is giving excellence, distinction, and perfection in a given project. As a project manager, it is expedient to strive as much as possible to give excellence in any project you are to ma nag. This gives you an edge even in the labour market because people desires quality.
I agree with all, especially the part where the team members has to be supervised to get quality result. Also, there’s always an image to protect
Quality should form an integral part of project management, and as such should not be compromised in anyway, it should also focus on customers needs, and when executing projects quality should be a priority from the start (beginning) of the project.
I agree with the following statements about quality;
1. Quality should be focused on the customerโs needs.
2. Quality should be considered from the beginning of the project.
3. The execution phase of a project is the most critical to achieving quality targets.
4. Quality issues should be discussed openly to find corrective actions.
Most importantly i am emphasizing “Quality should be considered from the beginning of the project”, this enables the planning, assurance, targets and control of quality throughout the life span of the project.
Quality should form an integral part of project management
it should not be compromised in anyway
quality should focus on customers needs, and when executing projects quality should be a priority at the beginning.
Quality should form an integral part of project management, it should not be compromised in anyway, quality should focus on customers needs, and when executing projects quality should be a priority at the beginning.
Quality is an internal focus
This statement is only half correct. While internal efforts and systems are required to assure consistency and perfection, quality is ultimately linked to achieving customer expectations. Internal attention is required for the establishment and maintenance of quality standards, but it must always be linked with external customer requirement
In my own view, I subscribe to a statement that said, quality should be prioritized from initial stage of project.
Why?
Having prioritized quality at initial stage, it will enable the organization to come up with quality plan, with quality control and assurance in place to check quality error which ultimately will lead to productive output that will not only meet customer demands but exceed the users expectations.
My thoughts on the above statements
1. Quality should prioritize the customer’s needs:
This is an accurate statement. In the end, quality is about meeting or exceeding consumer expectations. Organizations can ensure that the products or services they produce are of high quality and provide value to the client by concentrating on their needs and expectations.
2. Quality is an internal focus:
This statement is only half correct. While internal efforts and systems are required to assure consistency and perfection, quality is ultimately linked to achieving customer expectations. Internal attention is required for the establishment and maintenance of quality standards, but it must always be linked with external customer requirements.
3. Quality should be considered from the project’s inception:
This assertion is correct. Quality should be built into every stage of a project, beginning with its conception. Organizations may create clear objectives, identify potential hazards, effectively plan resources, and make informed decisions throughout the project lifecycle by considering quality needs from the start, ultimately leading to higher-quality outcomes.
4. The execution phase of a project is crucial for achieving quality goals:
This is correct. The execution phase is where the plans and tactics created in the earlier stages of the project are put into effect. The real work is done during this phase, and close attention must be made to guarantee that quality standards are met. To achieve the specified quality goals, effective monitoring, control, and adherence to quality protocols during execution are required.
5. Quality issues should be openly discussed to identify corrective actions:
This claim is correct. When it comes to dealing with quality issues, open and transparent communication is critical. Team members can share insights, opinions, and potential solutions by freely discussing problems. This collaborative method enables firms to uncover root causes, implement appropriate corrective steps, and avoid similar difficulties in the future, ultimately improving overall quality.
6. Quality problems should be concealed from customers and possibly managers:
This statement is wrong. Hiding quality issues from consumers and managers is neither sustainable nor ethical. Hiding quality flaws can lead to worse difficulties, undermine trust, and harm customer relationships. It is critical to be open about quality issues, accept responsibility, and endeavor to resolve them quickly and efficiently.
7. Individuals are enthusiastic about producing high-quality outcomes:
This remark varies according to the individual and their work environment. While many people take satisfaction in generating high-quality results, there might be differences in passion and motivation levels amongst people. Work culture, leadership, and personal values can all have an impact on an individual’s dedication to quality. Fostering a healthy work atmosphere, offering adequate training and tools, and recognizing and rewarding quality successes, on the other hand, can assist boost enthusiasm for creating high-quality results.
8. Team members do not produce quality outputs without close supervision:
In general, this statement is false. While monitoring and direction might help to ensure quality, team members are not always required to deliver high-quality results. Team members may take initiative and deliver quality outputs autonomously with sufficient training, clear expectations, well-defined processes, and a culture that emphasizes accountability and ownership. Individuals must have trust, empowerment, and efficient communication within the team to perform quality work without continual supervision.
To me quality is the extent to which a project satisfies the objectives, specifications, and expectations in a project with some varieties of factors, including the project deliverables’ accuracy, completeness, effectiveness, efficiency, dependability, and overall perfection. A project that is completed with high quality meets the needs of its stakeholders, fulfills client demands, and adds value. It entails following best practices, industry standards, and quality management procedures to reduce risks, faults, and flaws throughout the project lifetime.
Project manager and Facility Supervisor i spend a lot of my time communicating with many people in a variety of ways. It is extremely important to consider all aspects of communication as early as possible in the project life cycle, and recognise that it is not a one-way process and that dialogue will mean that conversations and exchanges will evolve as they unfold.
Communication takes many forms. To be effective you need to consider not only the message you want to pass on, but also the method for communicating. Many factors affect the success of communication, including cultural influences, the mood of the team, the method of communication chosen and the language used.
Quality should be the first integral part of a project and it must be discussed with the stakeholders so as to achieve a quality project.
There should also be a close monitoring on the team members to give their best to be able to achieve a goal of the project.
Quality should be a Stan criteria for the need of the customers to provide a lasting impression of the work of the project manager and that should be discussed at large.
Quality should be customers priority for need, because a customer is an end user of the service in a successful project. The fact that quality should be considered from the project inception. This sets the desired goal of the project in the minds of the team members and all stakeholders involved.
This makes individuals (project team) enthusiastic about producing high -quality outcomes at the end of the project.
In any project, quality should be prioritised from the inception to delivery.and also Quality issues should be discussed openly to find corrective actions.
Quality should be prioritize for the customerโs need
Quality should be considered from the inception of the project’s customers reviews also determine the success of the product(Project).
In any project, quality should be prioritised from the inception to delivery. Team members should always be on the know of the importance of quality delivery and how it affects the organisation. Hence this should be closely monitored by the team lead during project execution till delivery
I agree that quality should prioritize the customers need, because a customer is an end user or final consumers of the desired product, service or successful project.
I also agree to the fact that quality should be considered from the project inception. This sets the desired goal of the project in the minds of the team members and all stakeholders involved.
This makes individuals (project team) enthusiastic about producing high -quality outcomes at the end of the project.
Overall quality should be prioritized in every project, it keeps the customers coming and also keeps the business running.
My thoughts on Quality are:
1. Quality should be focused on the customerโs needs: (Agree)itโs the customer who the final consumer and should be considered.
2. Quality is focused internally.(Disagree) Quality should not be focused internally but also on the demand the external people like the customers
3. Quality should be considered from the beginning of the project.(Agree) Quality should be put at the back of mind of both the project manager and the project execution team when carrying out a project.
The execution phase of a project is the most critical to achieve quality targets.(Agree)
Quality issues should be discussed openly to find corrective actions.(Agree) both the PM and his team should be able to brainstorm and find solutions to any quality issues made known to them.
Quality problems should be hidden from customers and possibly also managers.(Disagree)
People are keen on producing quality outputs.
Team members do not produce quality outputs without close supervision.(Agree)
Quality portrays the efficacy of the Project Manager, it’s team and stakeholders. It’s a factor for judging the entire work.
Quality should not be compromised, the quality the customer wants should be highly considered
Firstly I will like to define quality according to (Pass,2006)
Quality is the totality of the attributes of a good or service which meets the requirements of buyers or customers quality.
I want to say that quality should be considered from the inception of a project.
My submission is this: that all mentioned statement is encompassing around quality but I want to believe that if we don’t consider quality from the beginning of a project what is the essence of delivering the project?
For example a building is to be constructed the first thing that come to mind is the quality product for the total construction of such a building which would have gone through some regulatory bodies that are involve checking such construction.
Another example is a clothing/ textile company that is into production of clothes/ fabrics they will consider the end user buying their product that is of good quality in other to stay relevant in the market or business of textile prints.
Quality is all about prioritizing the customerโs need and satisfaction.
Quality should be considered from the inception of the project
Quality should prioritize the customerโs needs.โ -
Quality is an internal focus- I think it should satisfy internally and externally.
Quality should be considered from the projectโs inception -This is very important. Looking at quantity has never helped
The execution phase of a project is crucial for achieving quality goals- This is true
Quality issues should be openly discussed to identify corrective actions- Yes and discussing could raise better ideas
Quality problems should be concealed from customers and possibly managers- No. This is because these people could have ideas that can boost the business
Individuals are enthusiastic about producing high-quality outcomes- Yes
Team members do not produce quality outputs without close supervision- It depends on the Project Manager.
The following are my thoughts on Quality:
1. Quality should be focused on the customerโs needs. – Agree: Quality should be customer-centered, as meeting or exceeding customer expectations is crucial for sustained success. Understanding and meeting customer needs is essential in delivering a high-quality product or service.
2. Quality is focused internally. – Disagree: Quality should not solely be an internal focus. While internal processes and standards are important, the ultimate measure of quality lies in meeting or exceeding customer expectations and requirements.
3. Quality should be considered from the beginning of the project. – Agree: Quality considerations should be integrated from the project’s inception. Planning and designing with quality in mind help prevent issues that may arise later and ensure that expectations are met throughout the project lifecycle.
4. The execution phase of a project is the most critical to achieve quality targets. – Not necessarily: While the execution phase is critical, quality should be a continuous focus throughout all project phases. Planning, design, implementation, and monitoring all contribute to achieving quality targets.
5. Quality issues should be discussed openly to find corrective actions. – Agree: Open discussion of quality issues enables identification, analysis, and resolution of problems. Addressing issues transparently facilitates learning, improvement, and preventive actions.
6. Quality problems should be hidden from customers and possibly also managers. – Disagree: Hiding quality problems is not a sustainable practice. Open communication and transparency with customers and managers are essential for building trust, addressing concerns, and finding effective solutions.
7. People are keen on producing quality outputs. – Generally, people strive to produce quality outputs as it reflects positively on their work and reputation. However, individual motivation and commitment can vary.
8. Team members do not produce quality outputs without close supervision. – Generally, teams should be capable of producing quality outputs with appropriate training, guidance, and resources. However, supervision or oversight may be necessary to ensure adherence to quality standards and to address any deviations or challenges that arise.
Quality should be considered form the beginning of the project as this will help to manage the resources provided and limit room for wastage,quality should also not be hidden if thereโs a default or should be addressed and discussed openly with stakeholders and project team
Quality should be prioritize for the customerโs need
Quality should be considered from the inception of the project
Quality should be prioritized from the onset of the project. It should not be hidden from the client and stakeholders and should be discussed openly with the team.
* Quality should be considered from the projectโs inception.
* Quality should prioritize the customerโs needs.
*Quality issues should be discussed openly for corrective steps.
* The execution phase of a project is essential in achieving quality goals.
Quality should be considered from the projectโs inception however it should also prioritize the customerโs needs.
Quality should be considered from the projectโs inception. Team members do not produce quality outputs without close supervision.
Quality should be put into consideration from the planning stage of the project, so as to make available enough fund, time and expertise that will make the quality achievable.
Quality should be one of the most important factor in a project and by so, should be considered in the beginning of a project.
I agree with the statements below:
1. Quality should be considered from the beginning of the project.
2. Team members do not produce quality out puts without close supervision. This is because members of a project team usually focus on just getting the work done on time & within budget. Quality receives less attention.
Quality should be considered right fro the onset of the project
Quality being one of what distinguishes your goods or services from others …I believe should be considered based on the customers need and the project involved when it comes to you working with a client who has limited budget for that particular budget.
Quality should be considered right from the project’s inception.
This will help with the project plan and execution. And also close supervision of team mates might be necessary for quality assurance.
I agreed with the following;
Quality should prioritize the customerโs needs.
Quality is an internal focus.
Quality should be considered from the projectโs inception.
Quality should be considered from the beginning of the project as this we give a good result at the end…
i agree with the following statements about quality
Quality should prioritize the customerโs needs.
Quality is an internal focus.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
Quality problems should be concealed from customers and possibly managers.
Individuals are enthusiastic about producing high-quality outcomes.
Team members do not produce quality outputs without close supervision.
I agree with the statements below:
1. Quality should be considered from the beginning of the project.
2. Team members do not produce quality out puts without close supervision. This is because members of a project team usually focus on just getting the work done on time & within budget. Quality receives less attention.
I agree with the following viewpoints because quality should be a key factor when considering the project at stake and the various steps to be taken.
Every customer wants to be given the very best and giving sub standard work means you stand a chance of loosing that customer and potential other customers
-Quality should prioritize the customerโs needs
-Quality should be considered from the projectโs inception.
-The execution phase of a project is crucial for achieving quality goals.
-Quality issues should be openly discussed to identify corrective actions.
-Quality problems should be concealed from customers and possibly managers.
-Team members do not produce quality outputs without close supervision.
Quality of a project or product is of paramount importance to the stakeholders, project managers and project teams and it’s an internal goal to be met
It should be prioritized for the customer’s satisfaction because they are the sponsor of the project and as such it shouldn’t be concealed from them.
It should be openly discussed so that criticism and corrections can be made on time for a better result
If need be project teams should be kept under close supervisions and corrections to also assure that quality of a product is made and satisfaction of the sponsors are guaranteed
Out of the following statements about quality, see the ones I agree with as indicated โAGREEDโ:
1. Quality should prioritize the customerโs needs. (AGREED)
3. Quality should be considered from the projectโs inception. (AGREED)
4. The execution phase of a project is crucial for achieving quality goals. (AGREED)
5. Quality issues should be openly discussed to identify corrective actions. (AGREED)
7. Individuals are enthusiastic about producing high-quality outcomes. (AGREED)
Quality should be the first integral part of a project and it must be discussed with the stakeholders so as to achieve a quality project.
There should also be a close monitoring on the team members to give their best to be able to achieve a goal of the project.
Quality should on the outlook for the best and need of the customers to provide a lasting impression of the work of the project manager and that should be discussed opely.
1. Quality should prioritize the customerโs needs; products and services are designed to be customer-centric in all situations
2. Quality is an internal focus; Quality is everybody’s job, from customer preference to product redesign and generally acceptable modification and industry standards
3. Quality should be considered from the projectโs inception. ; not absolutely true, initial stage quality must be factored in, however, it may not assume the final quality generic
4. The execution phase of a project is crucial for achieving quality goals. (not so correct)
5. Quality issues should be openly discussed to identify corrective actions; teams can have a prototype or a quality expectation and teams can discuss and brainstorm on building a deliverable that meets quality standards
6. Quality problems should be concealed from customers and possibly managers; not so, the customers’ awareness doesn’t put quality at risk or scare customers, however, quality control is part of the management duties to foresee and adopt a sustainable atmosphere for continued quality
7. Individuals are enthusiastic about producing high-quality outcomes; yes and require putting in a lot of work till the quality becomes tangible
8. Team members do not produce quality outputs without close supervision; Team members do no need to be micromanage but should be trusted to deliver the required and set standards of expected quality
Quality should prioritize the customerโs needs.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
Individuals are enthusiastic about producing high-quality outcomes.
From my view;
1) Quality should be considered from the project inception.
2) The execution phase of a project is the most critical to achieve quality targets.
3) Team members need close supervision to enable project fit into quality. (The essence of feedbacks).
I agree with these statements;
Quality should prioritize the customerโs needs.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
Individuals are enthusiastic about producing high-quality outcomes.
Team members do not produce quality outputs without close supervision.
In order to achieve quality of a project(fit to use)- it is very important to achieve the low hanging fruits which is the time and cost. Time is of essence, if quality time is not invested in a project or product, it would affect its overall quality. Similarly, if the right investment in terms of money is not invested, it would also affect the overall quality.
I agree with the following:
*Quality should be focused on the customers needs
*Quality should be considered from the beginning of the project
*The execution phase of a project is the most critical to achieve quality targets
*Quality issues should be discussed openly to find corrective actions.
Quality should be considered from the projectโs inception.
The execution phase of a project is important for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
From the study on developing a broder view on projects, it’s shows that the members of a project team often focus on just getting the work done on time and within budget then playing less attention to the most critical thing that will enable them achieve a success in their project .
So the statement i agree with about quality is as follows:
*Quality should be considered from the beginning of the project since it’s being neglected
*Quality issues should be discussed openly to find corrective actions
I agree that
1. Quality should be considered from the beginning of the project.
2. Quality issues should be discussed openly to find corrective actions.
Name: Nnabuife Chiamaka Rosemary
Cohort 7
Team 2
As a project manager,identifying your goals in every project is crucial which includes the quality of your project, as it will help you deliver a positive output.
i agree this point to this points:
1:Quality should prioritize the customer needs
2:The execution phase of a project is crucial for achieving quality goals.
3:Quality should be considered from the project inception.
Quality is an essential element of any activity. It is important to note that the absence of quality tends to defeat the genuine purpose of the subject.
However, I agree that:
1. A project can only achieve success when quality has been prioritized when delivering on the customerโs needs.
2. Quality should be considered from the projectโs inception.
Quality matters should be discussed when targets are being set at the onset. This will bring about a very smooth execution process with high-quality outcomes.
i strongly agree with the following statements
1. Quality should prioritize the customerโs needs.
2. Quality should be considered from the projectโs inception.
3. The execution phase of a project is crucial for achieving quality goals.
4. Quality issues should be openly discussed to identify corrective actions.
At the end of a project satisfying customer is a top priority and in order to achieved quality in delivery communication and transparency is key
Based on the discusion, below are my position.
1) Quality should be focused on the customerโs needs: if the quality is good the customer will come back
2) Quality is focused internally: the organisation must have quality as its internal standard in order to avoid compromise
3) Quality should be considered from the beginning of the project: This is very important because every member of the project team work with that mindset
4) Quality issues should be discussed openly to find corrective actions: Yes, quality deliberation enhance quality of the product.
5) People are keen on producing quality outputs.: This is the all mark of all product and service
6) Team members do not produce quality outputs without close supervision.
My opinion: Qualitu should priortize the customers need
Quality is an intetnal focus
Quality should be considered from the project inception
The execution phase of a project is crucial for achieving quality goals
Quality issues should be openly discussed to identify corrective actions
As a PM, quality is to be determined early enough in other to reduce costs and waste of time and resources.
Do not compromise on quality.
Quality should be considered from the project inception
Quality should be focused on the customerโs needs.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
Quality should be considered from the projects Inception.
Quality should be focused on the customers needs.
Quality issues should be openly discussed to identify corrective actions.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
Quality should be considered from the projects inception.
Quality should be focused on the consumers needs.
I agree with the following statements:
* quality should be focused on customers needs.
*quality should be considered from the beginning of the project.
*Quality issues should be discussed openly to find corrective issues.
*the execution phase of a project is most critical to achieving quality targets.
Quality should be one of the major factor to be considered as a project manager. Because deciding on the quality details the actualization of the project quality and meeting the right quality people or consumer.
Quality should be considered in every phase of the project because quality is everyone responsibility as far as the project life cycle is concern.
Quality should also focus on the customers need fitness for purpose to meet customer satisfaction
Quality issues should always be openly discussed for corrective actions to be carried out along side the project for quality output deliverable.
Quality should prioritize the customerโs needs.
Quality is an internal focus.
Quality should be considered from the projectโs inception.
Yes I totally agree to this
I agree with the following statements:
– Quality should be focused on the customer’s needs.
– Quality should be considered from the beginning of the project.
– Quality issues should be discussed openly to find corrective actions.
– People are keen on producing quality outputs.
I disagree with the following statements:
– Quality is focused internally.
– The execution phase of a project is the most critical to achieve quality targets.
– Quality problems should be hidden from customers and possibly also managers.
– Team members do not produce quality outputs without close supervision.
Quality should be focused on meeting the customer’s needs, as this is the ultimate goal of any project. Quality should be considered from the beginning of the project, as this can help prevent quality issues from arising later on. Quality issues should be discussed openly to find corrective actions, as this can help prevent similar issues from happening in the future. People are generally keen on producing quality outputs, as it can help them feel a sense of accomplishment and pride in their work.
Quality should not be focused internally, as this can lead to a lack of consideration for the customer’s needs. The execution phase of a project is not necessarily the most critical to achieve quality targets, as quality should be considered throughout the project lifecycle. Quality problems should not be hidden from customers or managers, as this can lead to a lack of trust and further quality issues. Team members can produce quality outputs without close supervision, as long as they are provided with clear expectations and have the necessary resources and support to do their work.
My contributions:
1. Though the application (planning, monitoring, & control) of quality should be internally done, however, quality statements and benchmarks should be made public to customers. Recall that, quality is to enhance customers satisfaction, as such, customers should be well informed of the correct quality of a product or services.
2. Quality issues should not be concealed from customers and managers because:
i. Since quality is centered on customers satisfaction, denying them the knowledge of defects or other quality issues, is a breach of customers trust. The right thing to do is to inform them of the defects or quality issues and address them on the way forward and if possible, offer some discount to them, while necessary actions/steps should be taken to prevent such occurrence in the future.
ii. Managers must be adequately informed of any quality issues because he is in the position to address this with customers or stakeholders.
Other than the 2 issues raised, all other quality statements given are correct.
Michael O. Nwenne
Cohort 7
Team 6
Quality is key in delivering anything suitable for your clients and the general public, if quality is not there then losing clients is going to be the other of day.
I agree quality should be considered as regards the needs of the customer or client as this can really affect the value and ethical system of the company.
Quality measures should also be taken from the inception of a project as its result in a work down the right path. Quality should also be discussed amongst project teams to assess,correct the project
I agree with the following statements:
– Quality should prioritize the customerโs needs.
– Quality should be considered from the projectโs inception.
– The execution phase of a project is crucial for achieving quality goals.
– Quality issues should be openly discussed to identify corrective actions.
– Individuals are enthusiastic about producing high-quality outcomes.
I disagree with the following statements:
– Quality is an internal focus.
– Quality problems should be concealed from customers and possibly managers.
– Team members do not produce quality outputs without close supervision.
It’s important to focus on the customer’s needs when defining quality. Quality should be considered from the start of a project and throughout its execution. Quality problems should be openly discussed to identify corrective actions, and individuals are typically enthusiastic about producing high-quality outcomes. However, quality is not solely an internal focus, as external factors such as customer satisfaction are critical to success. Quality problems should not be concealed from customers or managers, as this can lead to larger issues down the line. Finally, team members are capable of producing quality outputs without close supervision, although regular feedback and communication can help ensure that quality standards are met.
I agree that:
1. Quality should prioritize the customerโs needs.
2. Quality should be considered from the projectโs inception.
3. Quality is an internal focus.
4. The execution phase of a project is very crucial for achieving quality goals.
5. Quality issues should be openly discussed to identify corrective actions.
6. Quality problems should be concealed from customers and possibly managers.
Quality should be focused on the customer’s needs.
This statement aligns with the customer-centric approach to quality. Customer satisfaction is a key aspect of quality, as meeting their needs and expectations is essential for delivering a high-quality product or service.
Quality is focused internally.
This statement contradicts the customer-centric approach to quality. Quality should not be solely focused on internal processes and standards but should also consider external factors, such as customer requirements and market expectations.
Quality should be considered from the beginning of the project.
Considering quality from the beginning of a project is a best practice. Early identification and planning for quality requirements help prevent issues and rework later in the project lifecycle.
The execution phase of a project is the most critical to achieving quality targets.
While the execution phase is crucial for achieving quality targets, quality should be addressed throughout the entire project lifecycle. Each phase, from planning to execution to monitoring and control, contributes to the overall quality of the final deliverables.
Quality issues should be discussed openly to find corrective actions.
Open discussion about quality issues is important for continuous improvement. By openly addressing problems, teams can identify root causes, learn from mistakes, and implement corrective actions to prevent recurrence.
Quality problems should be hidden from customers and possibly also managers.
Hiding quality problems is generally not a recommended approach. Transparency and honesty in dealing with quality issues help build trust with customers and stakeholders. Open communication allows for timely resolution and prevents potential negative consequences.
People are keen on producing quality outputs.
In general, people strive to produce quality outputs. Motivated individuals who understand the importance of quality and take pride in their work are more likely to consistently deliver high-quality results.
Team members do not produce quality outputs without close supervision.
While supervision can provide guidance and support, it is not always necessary for producing quality outputs. Empowered and well-trained team members who have a clear understanding of quality requirements and take ownership of their work can often deliver quality without constant supervision.
These are general perspectives on the statements, and the context and specific circumstances may influence the validity of each statement. It’s important to consider the nature of the project, industry standards, and organizational culture when discussing quality.
I agree that :
Quality should prioritize the customerโs needs only then can a project achieve success.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
Individuals are enthusiastic about producing high-quality outcomes.
Team members do not produce quality outputs without close supervision. This I partially agree with as it is depending on the kind of team members involved in the project
Quality is the degree to which an object or entity (e.g., process, product, or service) satisfies a specified set of attributes or requirements. The quality of something can be determined by comparing a set of inherent characteristics with a set of requirements.
I agree with the statement that quality should be considered from the beginning. why? I am in the agricultural sector and one thing evident is the lack of quality when it comes to production which is why a number of Nigeria’s agricultural produce is rejected abroad.
I agree with these statements.
– Quality should be considered from the beginning of the project.
– Quality issues should be discussed openly to find corrective actions.
– Qualityshloud focus on the customer’s needs.
Quality should be considered from the beginning of a project because it helps the team put what is expected and not fall short of expectation.
Quality is an internal focus.
Quality should be openly discussed to identify corrective action.
I agree that :
Quality should prioritize the customerโs needs only then can a project achieve success.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
Individuals are enthusiastic about producing high-quality outcomes.
Team members do not produce quality outputs without close supervision. This I partially agree with as it is depending on the kind of team members involved in the project
I’m Vhictory Solomon
Quality should be the bedrock of any project management, it should be from the beginning, Project management should be known for quality and not quantity. Quality should be your team members, deliverables, action plans etc.
Personally, quality should be considered from the beginning of the project because both the client and the project manager should know what the want based on the quality. This will determined the cost and time framework.
This should be an open discussion between the parties concern without interference.
In my view
Quality should be taken into account from the inception of the project. This is because it helps the team put what is expected of them into viewpoint and prevents them from exceeding or falling short of expectations.
Open discussions about quality problems are necessary to find solutions. In order to ensure that the proposed process is followed and that any obstacles to completing it are addressed, communication and collaboration are essential while a project is being conducted.
Indeed, Quality should prioritize the customerโs needs! I will go with 1, 3, 4, 5, 7 and 8
Quality in project management involves controlling the cost of the project, Establish standards to aim for and determine steps to achieve standards.
Quality should prioritize the customerโs needs.-True
Quality is an internal focus.-Both internal and external.
Quality should be considered from the projectโs inception. -True
The execution phase of a project is crucial for achieving quality goals.-True
Quality issues should be openly discussed to identify corrective actions.-True
Quality problems should be concealed from customers and possibly managers.-False
Individuals are enthusiastic about producing high-quality outcomes.-True
Team members do not produce quality outputs without close supervision.-False
I think quality should be discussed from the inception of the project. This is to ensure that there is no under estimation of cost of materials which might cause the project manager to go for a lesser quality or demand for more funds from the project sponsor.
Quality problems should be hidden from the managers because disclosing such can mare the project success because even if the project manager later gets quality materials, there maybe distrust from the managers to the project manager.
* Quality should be focused on the customerโs needs: i agree with this but should be run a statistical scale, not to lead to complexity problem of choice.
*Quality is focused internally: i don’t agree fully with this, the quality can be controlled internally but the standard for checking the product’s quality can on be gotten from the customers or product survey.
*Quality should be considered from the beginning of the project: i agree with this point as correction measure may cost more than proposed on the product and hence should be focused on from the beginning of the project.
*Quality issues should be discussed openly to find corrective actions: feedbacks is most essential for the deliverable to meet the general standard and not compound individual problems as regarding the deliverable or product.
*Quality problems should be hidden from customers and possibly also managers: i disagree with this.
People are keen on producing quality outputs: people focus more on cost and beating project deadline rather than focusing on quality.
*Team members do not produce quality outputs without close supervision: true, they can deviate from product quality with time, when not supervised.
I agree with these:
Quality should be focused on the customerโs needs.
Quality is focused internally.
Quality should be considered from the beginning of the project.
The execution phase of a project is the most critical to achieve quality targets.
Quality issues should be discussed openly to find corrective actions.
Team members do not produce quality outputs without close supervision.
I donโt agree with these:
Quality problems should be hidden from customers and possibly also managers.
People are keen on producing quality outputs.
As a project manager, I am currently working on revamping a home for a client.
Over the years, I found quality very important and how it can make or mar ones project.
On this project, we have gone through the stage of material selection which we ensure that was briefed and gave the opportunity to choose materials so as to avoid conflict of taste and so on
I think
1. Quality should be considered from the project’s inception. This is because it helps the team put into perspective what they are expected to deliver, it helps to avoid going over or under board as regards what is expected
2. Quality issues should be openly discussed to identify corrective actions. This is why communication as well as collaboration is very integral while a project is been undertaken, it helps to check that the proposed process is adhered to, and if there are challenges to achieving it, solutions can be seeked.
Once the Idea of a Project is conceived From hence Quality is involved till the end of the project.
Quality should be focused on the customerโs needs.
Quality should be considered not just from the beginning of the project but from the beginning, to the execution and delivery phase
Quality issues should be discussed openly to find corrective actions.
I do not agree that Quality problems should be hidden from customers and possibly also managers. Quality should not be focused internally.
Quality makes you outstanding and you get recommendations for next project
quality should be a major watch word in every project it should be the project it self. it shouldn’t just be a thing decided qt the beginning of the project but it should be implemented through out the projects life cycle so as to locate flaws and proper solutions to them
As a Project manager, Achieving quality in any given project is very important, although it can be affected by certain factors.
Quality should be considered from the beginning of a project. As a project manager quality should be what you look at when going about your project. Itโs a good character that will leave you a good name/goodwill, people will recommend you to other when they relaise the quality in your work. With all the collaboration, effective communication and team work;quality is what c
I agree that quality should be considered from the beginning of the project and it should be based on what the customer wants/needs.
Quality are a group of teams bringing heads, idea, being faithful to each other in other to achieve the same goals in a specific time frame and attain the same aims in a particular project.
You make quality plan by making proper communication with your project team on the scope and expected outcome on the part of the client
I agree that:
1. Quality should prioritize the customerโs needs.
2. Quality should be considered from the projectโs inception.
3. Quality issues should be openly discussed to identify corrective actions.
Quality should be considered at the beginning of a project.
It should be focused on the customer’s needs.
Quality should be discussed openly to discuss the corrective measures.
Quality should be considered before the inception of the project. Quality standards should be set, and then principles should be followed all through the life-cycle of the project. Quality assurance and quality control are also very important in the execution phase as well as the delivery phase.
I agree that :
Quality should be considered from the beginning of the project.
Quality should be focused on the customer’s needs.
The execution phase of a project is the most critical to achieving quality targets.
Quality issues should be discussed openly to identify corrective measures
Quality should be considered from the beginning of a project. As a project manager quality should be what you look at when going about your project. It’s a good character that will leave you a good name/goodwill, people will recommend you to other when they relaise the quality in your work. With all the collaboration, effective communication and team work;quality is what comes out from such togetherness
Achieving quality in any given project is very important, although it can be affected by certain factors.
From the given points on quality, I agree to the fact that:
1. Quality should be considered from the inception of the project. This helps in guiding the scope, project plan, recruiting expertise or skills needed.
2. Quality issues should be discussed openly to find corrective measures. In this, everyone becomes aware if the quality at any point is being compromised and steps back to find the loophole and as well put heads together to find a solution so the project can continue and be delivered in the best form.
3. Not all team members or groups need close supervision to achieve quality outputs. There are people who are inefficient when being supervised closely or put under pressure but then it is the project manager who knows the kind of members in his team, so should know how best to handle them(with or without supervision).
4. If quality problems are been hidden from the customers or even managers, finding a solution will be difficult esp. if the cause of the less quality is from the resources (finance, labour) put down for the project.
5. Every phase of a project is very important in achieving quality target. I believe that execution phase is not the most important, the planning phase is the most important to achieving quality. It is at this planning phase that you organize and put every information, skill, resources in place. At execution, everything is already set and you are just doing the work with what you have down.
6. As mush as quality focuses on customer’s need, keeping up the reputation of the organization handling the project matters.
I agree with the statement on quality
Quality issues should be discussed openly to find corrective actions.
Quality should always get a feedback
Quality should be considered by the customers.
Speaking from a marketers point of view, quality should be focused on a the standard of the fragment of the market which the project or product is meant for. The product will never satisfy everyone’s taste so the people which the project was designed to focus on determines the quality. If for example it’s the masses, then a low quality for cheaper price or if it’s the elites a higher quality which will come at a higher cost.
A quality plan helps the stakeholders and top-level management check the progress of a project. It (quality plan) determines the scope of what’s going to be measured and what metrics will define whether the project is successful, which makes it easy for stakeholders to analyse the performance of a project.
Quality is the first priority of every good project management team.
The importance of quality management in project management cannot be overstated. Effective project quality management ensures that your team consistently delivers quality products and services. Your customers will take notice and continue to rely on you for transparent, efficient, and quality work.
Quality management helps companies improve their products’ reliability, durability and performance. These factors help differentiate a business from its competitors. Better products equal happier customers and higher revenue.
Quality cannot just be defined in the light of customer satisfaction alone. This is because there are unusual situations whereby customers request for low quality output because of their inability to afford the cost of high quality output. Quality problems must be openly discussed not hidden. Otherwise it will affect the integrity of the project team in the future.
Quality must be considered right from the beginning of a project, not just in the latter stages.
1. Quality should be considered from the project’s inception.
2. The execution phase of a project is crucial for achieving quality goods.
3. Quality issues should be openly discussed to identify corrective measures.
I agree with the following
– Quality should be considered from the projectโs inception.
– The execution phase of a project is crucial for achieving quality goals.
– Quality issues should be openly discussed to identify corrective actions
I agree with the following :
Quality should be focused on the customerโs needs.
Quality is focused internally.
Quality should be considered from the beginning of the project.
The execution phase of a project is the most critical to achieve quality targets.
Quality issues should be discussed openly to find corrective actions.
Priority should be given to the quality of products or services. Most customers are willing and ready to pay to get quality services.
When it comes to quality, focusing on the customer’s needs is paramount. Quality should be defined by what meets and exceeds the customers’ expectations, not just what we think is “good enough” internally. With this customer-centric view of quality in mind, I believe the following statements:
Quality should be considered from the very beginning of any project. Planning, design, and development phases set the stage for achieving high quality. Shortcuts and oversights early on make quality harder to achieve later.
Quality issues should always be discussed openly with the goal of finding corrective actions that improve outcomes for stakeholders. Hiding quality problems never solves them in the long run. Transparency builds trust with customers and shows a commitment to continuous improvement.
People generally want to take pride in their work and produce quality outputs. With proper training, resources, and motivation, team members will rise to the challenge of delivering high quality when given the right support and accountability structures. Close supervision alone is not enough to produce quality work over the long term.
Quality is considered fit for for use.
The quality of a project or materials is determined by the end users
Due to the massive competition out there, I believe that before one could open up any business Quality should be considered.
Quality should be considered from the beginning of any given project both internally and externally and it should be priority
Quality is a holistic approach that aims at delivering value, customer satisfaction, and excellence in all aspects of a project or services. however, it is important to view quality from a projected perception of achieving a quality goal of a project or service. the interest of the customers and employees are important to have a quality and successful project execution.
Quality encompasses meeting customer expectations, adhering to specifications, ensuring reliability, continuous improvement, process efficiency, compliance, error prevention, and ethical responsibility. It is a holistic approach that aims to deliver value, customer satisfaction, and excellence in all aspects of a product, service, or process.
Uchechukwu Okochua
Cohort7
Team 10
Quality should be a priority cos that’s what will keep the integrity of a company thereby making a recommendations for them in future. lets take for example, a company like ‘Julius Berger’ known for constructing of civil structures have taken extra care in attending to ‘little details’ when setting up for construction site, what a lay man will overlook and call it ‘little’ is what they have detailed right from the blue print down to the main action o site, this is what has distinguished them amongst others in the field of construction. A project manager will not just consider quality also they will make it a priority in order to become excellent.
This is my preference when it comes to addressing the issue of Quality of a Project:
1. Quality should prioritize the customerโs needs.
2. Quality should be considered from the projectโs inception.
3. Quality issues should be openly discussed to identify corrective actions.
4.The execution phase of a project is crucial for achieving quality goals.
I wouldn’t agree less that;
* Quality should be focused on the customerโs needs.
* Quality is focused internally.
* Quality should be considered from the beginning of the project.
*The execution phase of a project is the most critical to achieve quality targets.
* Quality issues should be discussed openly to find corrective actions.
I clearly agree with the following on Quality:
*Quality should prioritize the customerโs needs.
*Quality is an internal focus.
*Quality should be considered from the projectโs inception.
*The execution phase of a project is crucial for achieving quality goals.
*Quality issues should be openly discussed to identify corrective actions.
*Individuals are enthusiastic about producing high-quality outcomes.
*Team members do not produce quality outputs without close supervision.
Having agreed to the aforementioned points on quality aside hiding it from customers and relevant stakeholders, I felt the need to make it transparent for its sustainability.
The statements I agree with about quality are as follows:
1) Quality should be focused on the customerโs needs.
2) Quality should be considered from the beginning of the project.
3)The execution phase of a project is the most critical to achieve quality targets.
4)Quality issues should be discussed openly to find corrective actions.
CATHERINE OKEH
COHORT 7, TEAM 2.
I agree with the statements below about quality;
โข Quality should prioritize the customerโs needs.
โข Quality is an internal focus.
โข Quality should be considered from the projectโs inception.
โข The execution phase of a project is crucial for achieving quality goals.
โข Individuals are enthusiastic about producing high-quality outcomes.
โข Quality issues should be discussed openly to find corrective actions.
In the context of a project, discussing quality issues openly is essential for finding corrective actions and ensuring project success. Quality issues can arise at various stages of a project, such as during planning, execution, or delivery. Openly addressing these issues allows the project team to identify the root causes, assess the impact on project objectives, and take necessary corrective actions.
By openly discussing quality issues, project stakeholders can foster a culture of transparency, collaboration, and continuous improvement. It encourages team members to share their perspectives, insights, and concerns, which can lead to a more comprehensive understanding of the problem at hand. This open dialogue enables the team to collectively brainstorm potential solutions and select the most appropriate corrective actions.
Moreover, discussing quality issues openly promotes accountability and responsibility within the project team. It helps individuals take ownership of their work and encourages them to proactively address any deficiencies. Team members can openly communicate their challenges, seek assistance, and collaborate to implement corrective measures effectively.
Addressing quality issues openly also allows for early detection and mitigation of risks. By openly discussing and resolving issues as they arise, potential negative impacts on project deliverables, timelines, and costs can be minimized. It enables the team to maintain project momentum, prevent further issues from arising, and ensure that the project remains on track towards successful completion.
Furthermore, open discussions about quality issues facilitate knowledge sharing and learning. It provides an opportunity for team members to exchange experiences, lessons learned, and best practices. By openly discussing quality issues, the project team can identify recurring problems, systemic weaknesses, or process gaps. This knowledge can be used to implement improvements, update project documentation, and enhance future project planning and execution.
In summary, openly discussing quality issues in the project context is crucial for identifying and implementing effective corrective actions. It fosters transparency, collaboration, accountability, and learning, which are essential for achieving project objectives and delivering high-quality results.
I agree with the following concept of quality:
1) Quality prioritizes customers need
2)Quality should be considered from the beginning of the project
3) The execution phase of a project is the most critical to achieve quality targets.
4) Quality issues should be discussed openly.
I agree with the following statements about quality in project
Quality should be focused on the customerโs needs.
Quality should be considered from the beginning of the project.
The execution phase of a project is the most critical to achieve quality targets.
Quality issues should be discussed openly to find corrective actions.
People are keen on producing quality outputs.
Team members do not produce quality outputs without close supervision.
I agree with all statements except 8, i think professionals and highly skilled individuals can produce their best work work without any close supervision.
I agree with the folowing
1. Quality is an internal focus.
2. Quality should be considered from the projectโs inception.
3. The execution phase of a project is crucial for achieving quality goals.
4. Individuals are enthusiastic about producing high-quality outcomes.
Okafor Innocent O
Team 5
Ethics should be considered while delivering projects , also the need to create trust , integrity and ensure sustainability of projects is a valid reason to ensure quality in project delivery.
This is the reason I can agree with point 1-5 below but would demand that project teams disregard and desist from point No. 6 below.
1.Quality should prioritize the customerโs needs.
2.Quality is an internal focus.
3.Quality should be considered from the projectโs inception.
4.The execution phase of a project is crucial for achieving quality goals.
5.Quality issues should be openly discussed to identify corrective actions.
6.Quality problems should be concealed from customers and possibly managers.
Conclusively I would suggest project team come clean and report any defect or quality problems to avoid waste of time , resource and labour especially for the sponsor.
Agu Ugochinyere D.
Cohort7, Team3
The quality of a project is very paramount in every project. With that being said, I agree with the following statements:
1. Quality should be focused on the customerโs needs.
2. Quality should be considered from the beginning of the project.
3. The execution phase of a project is the most critical to achieve quality targets.
4. Quality issues should be discussed openly to find corrective actions.
5. People are keen on producing quality outputs.
All statements are correct and valid excluding (6) which talks about hiding quality problems from certain Individuals
All the above is accepted when it comes to quality except the one where quality problems are to be hidden frkm the customers and the managers.
If hidden, at the end, when its confirm, it can bring about projects dismissal, and there will be untrust and bridge of contracts from the stakeholders and from project managers.
I agree with the following statement:
1. Quality should be focused on customers need.
2. Quality should be considered from beginning of the project
3. Quality issues should be discussed openly to find corrective actions
I agree with this point : Quality should be considered from the beginning of the project.
What promote your brand is what you stand for and your outcome especially when it’s standard, before a client could conclude on working with you, they would have done a background check people of the same product, this are things which birth integrity, they know you for whom you her.
Quality should prioritize customer wants..
And i agree with the definition that it is the totality of the attributes of a good and services which meet the requirements of buyers or customers quality
Quality is entailed in the following
Quality is focused internally.
โข Quality should be considered from the beginning of the project.
โข The execution phase of a project is the most critical to achieve quality targets.
โข Quality issues should be discussed openly to find corrective actions.
Quality should be considered from the beginning of the project and also at all times, it should be focused on the customerโs needs.
An internal focus on Quality is necessarily upholding customer Satisfaction with utmost importance. also, quality issues should be discussed openly to find corrective actions.
I personally do not believe quality problems should be hidden from customers. if a proper job is done there wont be a need to hide at all
Seeing that people are keen on producing quality outputs, it should be at the hall make of every projects KPI
I agree with the following concept of quality:
1) Quality prioritizes customers need
2)Quality should be considered from the beginning of the project
3) The execution phase of a project is the most critical to achieve quality targets.
4) Quality issues should be discussed openly…
I agree with these terms about QUALITY:
1. Quality should be focused on the customerโs needs.
2. Quality is focused internally.
3. Quality should be considered from the beginning of the project.
4. Quality issues should be discussed openly to find corrective actions.
5. People are keen on producing quality outputs.
Quality should focus on customer needs and expectations. Internal quality management practices can aid in achieving quality, but the ultimate goal should be customer satisfaction. Quality should be considered from the start of a project, and the entire project lifecycle should be monitored for quality targets. Openly discussing quality issues is crucial for continuous improvement, and transparency is key to addressing problems effectively. Many people take pride in producing quality outputs, and team members can produce quality outputs without constant supervision if given the right support and training.
I agree with the following statements about quality:
1. Quality should prioritize the customer’s needs
2. Quality should be considered from the projects inception
3. The execution phase of a project is crucial for achieving quality goals
4. Quality issues should be openly discussed to identify to corrective actions.
I agree with the folowing
1. Quality is an internal focus.
2. Quality should be considered from the projectโs inception.
3. The execution phase of a project is crucial for achieving quality goals.
4. Individuals are enthusiastic about producing high-quality outcomes.
The points I agree with are:
1. Quality should be considered from the beginning of the project.
2. The execution stage or phase of a project is the most critical to achieve quality targets.
3. Team members do not produce quality outputs without close supervision.
4. Quality issues should be discussed to identify corrective actions.
5. Quality should be focused on customer’s needs.
I agree with the following
1. Quality should be considered from the beginning of the project.
2. Quality issues should be discussed openly to find corrective actions.
3. The execution phase of a project is the most critical to achieve quality.
4. Quality should be focused on the customerโs needs.
4.
SALAM ABIODUN AFEEZ
GROUP 1
I agree with the following point:
Quality should be focused on the customerโs needs.
Quality is focused internally.
Quality should be considered from the beginning of the project.
The execution phase of a project is the most critical to achieve quality targets.
Quality issues should be discussed openly to find corrective actions.
The points I agree with are;
– Quality should prioritize the Customer’s needs
– Quality is an internal focus
– Quality should be considered from Project’s inception
– The execution phase of a project is crucial for achieving quality goods
– Quality issues should be openly discussed to identify corrective action
– Team members do not produce quality outputs without close supervision
The points I don’t agree with are;
– Quality problems should be concealed from customers and managers: I personally do not buy the idea of concealing such information. The Manager most importantly should be in the know of what went wrong so that possible solutions can be discussed.
– Individuals are enthusiastic about producing high quality outcomes: I also think that not every individual is so enthusiastic about doing things right. Some do it for the profits thereby not caring how well or poorly the outcome turns out.
Quality should prioritize the customerโs needs.
Quality should be considered from the projectโs inception.
Quality issues should be openly discussed to identify corrective actions.
Quality problems should be concealed from customers and possibly managers.
As a PM, I strongly agree with all the points with the exception of 6 and 7.
Not all team members are enthusiastic about achieving 100% overall quality output.
Funmilayo Adelabi Osabinu
Team 9
Cohort 7.
Quality should first be based on meeting required standards.
Standards sets the bench mark for cost, time and even conflict.
Quality should prioritize the customerโs needs.
Quality is an internal focus.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions
I am Mercy Abiayi
Cohort 7 team 6
I agree with the following statements about key need on quality
1. Quality should be focused on the customerโs needs.
2. Quality should be considered from the beginning of the project.
3. The execution phase of a project is the most critical to achieve quality targets.
4. Quality issues should be discussed openly to find corrective actions.
5. People are keen on producing quality outputs.
Quality in project management focuses on delivering a product or service that meets or exceeds stakeholder expectations, adheres to requirements, and continuously improves through effective processes and practices.
I only agree with the following statements about the quality:
1. Quality should prioritize the customerโs needs.
2. Quality should be considered from the projectโs inception.
3. The execution phase of a project is crucial for achieving quality goals.
4. Quality issues should be openly discussed to identify corrective actions.
5. Individuals are enthusiastic about producing high-quality outcomes.
I quite agree with all the quality characteristics except a few, like concealing quality problems from the client and manager, if you conceal it and the team delivers rubbish, it falls back on the team
Quality should be considered right from the inception of a project. The stakeholders and customers are the reason for the project so their needs and expectations must be met. To achieve this,a quality plan should be drawn, discussed and decision reached on the project quality. Then the project manager can appoint a team for quality assurance whose duty is to monitor and ensure that the project quality is met within the time frame among other things to ensure that the project is not affected negatively.
Yes I agreed in the following about quality:
1. Quality should prioritize the customerโs needs.
2. Quality is an internal focus.
3. Quality should be considered from the projectโs inception.
4. The execution phase of a project is crucial for achieving quality goals.
5. Quality issues should be openly discussed to identify corrective actions
Quality assurance must be part of a project plan right from the onset. All along the line of developing and executing the project, quality must be understood, maintained and enforced by all members of the team and especially the project manager. Customers or stakeholder needs is the reason why the project is being carried out so their expectations should be met precisely to ensure satisfaction. Any issues arising from this must be discussed openly and immediately so that it doesn’t necessarily affect the project timeline and structure negatively.
The project manager can have a quality assurance team within it’s operations that will keep tabs on feedbacks and redesigning methods of ensuring that quality of the product or service is maintained until project delivery.
Quality should be focused on the customerโs needs. I believe it should also focus on organization standards as well.
Quality is focused internally and it is based on external demands as well.
Quality should be considered from the beginning of the project.
The execution phase of a project is the most critical to achieving quality targets.
Quality issues should be discussed openly to find corrective actions.
Quality problems should be hidden from customers and possibly also managers. I do not agree with this.
People are keen on producing quality outputs. False
Team members do not produce quality outputs without close supervision. I agree
My concurrence lies with the idea that placing significance on quality should commence right from the initiation of a project. For genuine consideration, it is imperative to embrace quality from its earliest stages, as this promotes fruitful teamwork and extracts maximum value from the project.
Quality has to do with the content of a service or product.
The standard of a product or service should start from the inception of the project, as a team, you should have key deliverables that the project intends to handle because these deliverables will contribute to making it customer based and tailor made for the targeted customers.
Quality means standard of a service or product.
I agree that Quality should be considered from the beginning of the project.
Below is my submission!
Project quality management is the process of defining quality standards for the deliverables of a project, as well as the quality assurance measures to guarantee those standards are met. However, quality can be an elusive word.
In project management, quality is simply what the customer or stakeholder needs from the project deliverables. Project quality management can be simply defined as the combination of quality planning, quality assurance and quality control activities. Project managers further define these for their projects through a quality management plan.
In addition to a quality management plan, youโll need the right project management software. ProjectManager offers the best project planning, scheduling, and tracking tools for effective project quality management.
Conclusively, identify the quality requirements for your project deliverables and how the project needs to be managed. Agree on how this process will be documented and how that information will be delivered. Will you have regular meetings, emails, etc.?
The quality planning section will include these specifics as well as metrics for measuring the quality while managing the project. This should include a quality checklist to collect and organize the marks you need to hit during the project.
1) Qualities should be focused on the customer’s needs: The main goal of a project is for the satisfaction of our customers. The most important aspect of the project is to make sure that the client needs are satisfied, which is the core fundamental aspect of a project
2)Quality should be considered from the beginning of a project: It’s important to consider the quality of a project from the beginning, in that way it will spring up ideas of how so many aspects of the project will be handled, what is expected and what to prevent in order to increase satisfaction of the customer
3)The execution phase of a project is the most critical in order to achieve quality targets : when handling the project, its very important to employ the best resources in its execution in order to bring out the best quality result of the project.
4)Quality issues should be discussed openly to find the corrective actions:
Quality of the project should be discussed openly so as to discover the loopholes that might spring up at the course of its execution and for it to be corrected and solutions to be provided immediately
Finally, when considering the quality of a project, you have to balance cost and time frame needed to actualize the purpose of the project as it is the most important factors to consider while handling a project. Cost and time is seen as the basic factors for the durability and authenticity of a project.
Yes, I think quality should be focused on customer’s needs. After all, the customer is the one who ultimately decides whether or not a product or service is of high quality. If a product or service does not meet the customer’s needs, then it is not of high quality, regardless of how well-made it is.
There are a few reasons why quality should be focused on customer needs. First, customers are the ones who are paying for the product or service. They deserve to get what they pay for, and that means getting a product or service that meets their needs. Second, customers are the ones who are using the product or service. They are the ones who will experience the quality of the product or service firsthand. If the product or service does not meet their needs, they will be unhappy and may not use it again. Third, customers are the ones who are talking about the product or service to their friends and family. If they have a positive experience with a product or service, they are more likely to recommend it to others. Conversely, if they have a negative experience, they are more likely to tell others to avoid it.
In today’s competitive marketplace, businesses cannot afford to ignore customer needs. If they want to succeed, they need to focus on providing products and services that meet the needs of their customers. This means understanding what customers want and need, and then designing and delivering products and services that meet those needs.
I agree with this:
Quality should be considered from the beginning of the project: for quality to be considered genuine it has to start from the beginning of project in the sense that it will help to develop good teamwork and bring out the best out of the project
Module 5 Lesson 5 Discussion Assignment
As a Project Manager, here are perspectives on the statements provided about quality:
I agree with this statement: Quality should be focused on the customer’s needs. The ultimate goal of any project is to deliver a product or service that meets or exceeds customer expectations. By aligning the quality objectives with the customer’s needs and preferences, we can ensure customer satisfaction.
For example, let’s consider a software development project where the customer requires a user-friendly interface. To achieve quality in this case, the project team would prioritize usability testing, iterative design improvements, and incorporating user feedback throughout the development process.
I disagree with this statement: Quality is focused internally. While it is essential to have internal quality control processes, the primary focus of quality management should be on meeting customer requirements. Internal quality assurance measures, such as inspections, testing, and process improvements, should ultimately contribute to delivering a high-quality product or service that satisfies the customer.
For instance, in a manufacturing project, the internal quality control team may conduct regular inspections and audits to ensure compliance with quality standards. However, the ultimate goal is to produce a product that meets customer specifications and expectations.
I agree with this statement: Quality should be considered from the beginning of the project. Quality should be ingrained in every phase of a project, starting from its inception. By considering quality requirements from the beginning, project teams can plan and implement processes that facilitate the achievement of quality objectives.
For instance, in a construction project, considering quality from the beginning would involve designing and selecting materials that meet the desired quality standards, conducting proper inspections at each construction stage, and ensuring compliance with building codes and regulations.
I partially agree with this statement: The execution phase of a project is the most critical to achieve quality targets. While the execution phase plays a significant role in achieving quality, it is not the sole critical phase. Quality needs to be monitored and controlled throughout the project lifecycle, from initiation to closure. Each phase presents unique opportunities and challenges to address quality concerns.
For example, in a software development project, the execution phase is crucial as it involves coding, testing, and bug fixing. However, neglecting quality considerations during the earlier phases, such as requirements gathering and design, can lead to fundamental flaws that are difficult to rectify during execution.
I agree with this statement: Quality issues should be discussed openly to find corrective actions. Open and transparent communication about quality issues is vital for effective problem-solving. When quality problems arise, discussing them openly allows the project team to identify root causes, brainstorm solutions, and implement corrective actions promptly.
For instance, in a manufacturing project where defective products are being produced, discussing the quality issues openly would mean involving relevant stakeholders, such as production operators, quality control personnel, and engineers, to collectively identify the causes of defects and develop strategies to prevent recurrence.
I strongly disagree with this statement: Quality problems should be hidden from customers and possibly also managers. Transparency is essential in addressing quality problems. Hiding quality issues from customers or managers can lead to severe consequences, including customer dissatisfaction, reputational damage, and potential legal liabilities. It is crucial to openly communicate quality concerns to the relevant stakeholders and work collaboratively to find solutions.
For example, if a software product has critical security vulnerabilities, it would be unethical and irresponsible to hide such issues from customers. Instead, the project team should proactively inform the customers, outline the steps being taken to address the problems, and provide regular updates on progress.
I agree with this statement: People are keen on producing quality outputs. Generally, individuals have a natural inclination to produce quality work. However, it is crucial to provide a supportive work environment, clear expectations, adequate training, and suitable tools and resources to enable team members to deliver high-quality outputs consistently.
For instance, in a marketing project, team members may be motivated to produce quality content and campaigns that resonate with the target audience. By fostering a culture of quality and empowering team members, organizations can harness their natural inclination towards quality.
I disagree with this statement: Team members do not produce quality outputs without close supervision. While some level of supervision may be necessary, it is not true that team members cannot produce quality outputs without constant oversight. Effective project management involves empowering and trusting team members to take ownership of their work and deliver quality results independently.
For example, in a research project, team members may be responsible for conducting experiments, analyzing data, and producing research reports. With the right guidance, training, and periodic reviews, team members can be entrusted to produce high-quality outputs without the need for continuous close supervision.
In summary, I believe that as a Project Manager, quality should be customer-focused, considered from the beginning, openly discussed, and achieved through a combination of team motivation and suitable management practices. Open communication, transparency, and empowering team members play key roles in ensuring the delivery of high-quality outputs that meet customer expectations.
I agree with the following statements
1) Quality should be focused on customers needs: customers needs and satisfaction should be the focus of any project. Customers are fundamental to organizations.
2) Quality should be considered from the beginning of the project: this gives a clear view and understanding of what is expected, prevent issues and bring excellent output
3) Quality issues should be discussed openly to find corrective actions: this will spring up ideas and bring about solutions to whatever challenge being faced
4) People are keen on producing quality outputs: people take pride in producing quality and quality stands the taste of time. When you are known for quality, much publicity is not even needed for your product to be known
Paul-Okonko Chiamaka
Quality should be considered from the beginning of the project and also at all times, it should be focused on the customerโs needs.
An internal focus on Quality is necessarily upholding customer Satisfaction with utmost importance. also, quality issues should be discussed openly to find corrective actions.
I personally do not believe quality problems should be hidden from customers. if a proper job is done there wont be a need to hide at all
Seeing that people are keen on producing quality outputs, it should be at the hall make of every projects KPI
I agree with the Quality should be considered from the beginning of the project, because it is very essential in considering a better and productive output in delivering. And again Team members do not produce quality outputs without close supervision, yes it is very obtainable because most of teammate time render eye- services, and as such its better a close supervision be carryout for a quality output to be achieved.
“What is quality”
Statements about quality I agree with;
1. Quality should prioritize the customerโs needs.
2. Quality is an internal focus.
3. Quality should be considered from the projectโs inception.
4. The execution phase of a project is crucial for achieving quality goals.
5. Quality issues should be openly discussed to identify corrective actions.
6. Individuals are enthusiastic about producing high-quality outcomes.
In addition quality is related to cost. For example a football shoe produced by an international company may be costly but you expect it to be highly durable, comfortable and perform exceptionally well as compared to one produced by a local cobbler using less costly materials.
So for me Quality is defined as a good or service that is fit for use in accordance with its cost of production.
The quality constraint is one of the three triangle constraints (time, cost, and quality). This should be specified from the start of the project through collaboration with stakeholders. Quality management should also be planned and managed during the project’s implementation.
Omotayo Bamidele Oluwaseun Cohort 7 Team 8.
What is quality? (discussion)
I agree with the following:
1) Quality issues should be discussed openly to find corrective actions. This is necessary because in a heterogeneous/diverse team, various members with varieties of skills and learnings can help suggest a way out to correct or improve any quality issues.
2) Quality should be considered from the beginning of the project. Yes, this is very important as it will give a clear view of what is expected as the deliverables (outputs) at the end of the day.
3) Quality should be focused on the customers needs. Yes, simply because the customers are the sole reason of your project or products. And we know that customers in most cases will go for the best quality products. Although there are exceptions to this, where customers don’t have a say in what is been produced. Also the standard organization of Nigeria are not effective in checkmating what comes into the market, thereby giving the marketers of such products the space to bring in less quality things.
Thanks
The following are the statements about quality which I agreed with
1 Quality should prioritize the customerโs needs.
2 . Quality is an internal focus.
3. Quality should be considered from the projectโs inception.
4. The execution phase of a project is crucial for achieving quality goals.
5.Quality issues should be openly discussed to identify corrective actions.
I agree with these statements about quality
Quality should be focused on the customerโs needs which is exactly why a project is being set up at the first instance.
Quality should be considered from the beginning of the project.
The execution phase of a project is the most critical to achieve quality targets.
Quality issues should be discussed openly to find corrective actions.
Quality can said or stated as the standard of something or measured against other things of a similar kind; the degree of excellence of something.
1.As a project manager I agreed on giving excellent deliveries to my client,I really need to focus on clients or customers need.
2.Quality should be considered at all times even before the start of the project.
3. And lastly quality matters should be discussed to team members openly in other to work hand to hand to give the best or successful outcomes.
Therefore quality is an essential ingredients to project management and every project manager should give it dues attention and not sacrificing to deadlines and availability of funds
-I agree with the following points quality should be focused on the customers needs.
-Quality is focused internally
-Quality should be considered from the begining of the project .
-The execution phase of a project is the most critical to acheive quality targets.
-Quality issues should be discussed openly to find corrective actions.
I agree that quality should focused on the customer’s needs because why else do you exist or carry out a project if not to meet the need of the customer.
About it being focused internally, that may be true considering the actors or players in a project are aiming to give their best.
Also, yes, Quality should be considered at the beginning of a project as you have a sense of direction
For me, while exรฉcution is very important, it is not the most critical. Your project fails when you haven’t concocted a good strategy. When you don’t know what you are doing, you would make mistakes
And yes, quality problรจmes should be adequately discussed with internal teams and the customers. It would improve the feedback gotten.
I don’t know if a lot of people have the same motivation but that makes us unique. People may or may not like to bring quality
It’s rare for this to happen but it happens. The eye service culture is part of the reasons African companies pack up easily
I agree with the following statement of quality:
1. Quality should prioritize the customerโs needs.
2. Quality is an internal focus.
3. Quality should be considered from the projectโs inception.
4. The execution phase of a project is crucial for achieving quality goals.
5. Quality problems should be concealed from customers and possibly managers.
6. Team members do not produce quality outputs without close supervision.
Quality consideration is a “Must” at the very beginning and at every steps of any project lifecycle. And it starts with the Project Manager.
I agree with the following statements about quality
* Quality should be focused on the customerโs needs.
* Quality is focused internally.
* Quality should be considered from the beginning of the project.
* The execution phase of a project is the most critical to achieve quality targets.
* Quality issues should be discussed openly to find corrective actions.
I agree with the following statements about quality :
1.) Quality should be considered from the beginning of the project.
2.) Quality should be focused on the customerโs needs.
3.) Quality issues should be discussed openly with its Team members and Stakeholders to find corrective actions.
4.) The execution phase of a project is the most critical to achieve quality targets.
5.) Team members do not produce quality outputs without close supervision.
Quality can said or stated as the standard of something or measured against other things of a similar kind; the degree of excellence of something.
1.As a project manager I agreed on giving excellent deliveries to my client,I really need to focus on clients or customers need.
2.Quality should be considered at all times even before the start of the project.
3. And lastly quality matters should be discussed to team members openly in other to work hand to hand to give the best or successful outcomes.
I agree with the following statements about quality;
1. Quality should be focused on the customer’s needs.
2. Quality should be considered from the beginning of the project.
3. The execution phase of a project is the most crucial to achieving quality targets.
4. quality issues should be discussed openly to find corrective actions.
5. Team members do not produce quality outputs without close supervision.
Quality should be considered from the beginning of the project.
The execution phase of a project is the most critical to achieving quality targets.
Quality should be focused on the customerโs needs.
Quality issues should be discussed openly to find corrective actions.
1. Quality should prioritize the customerโs needs: Every Output, that does not meet the customer need, will not be considered as to have passed the test of the value Preposition posit by the customers, and as such may not be considered as a quality job.
2. Quality should be considered from the projectโs inception: Deliberate attempt to capture quality at the planning stage is very important to ensure the project is executed with excellence.
3. Quality issues should be openly discussed to identify corrective actions: One important aspect of the feedback process, should include discussion to review progress and ensure that the scope and quality predetermined at the inception is covered.
I anticipate the following about quality;
1. Quality should be focused on the customerโs needs.
2. Quality is focused internally.
3. Quality should be considered from the beginning of the project.
4. The execution phase of a project is the most critical to achieve quality targets.
5. Quality issues should be discussed openly to find corrective actions.
6. Team members do not produce quality outputs without close supervision.
I agree with the following statements;
no. 1. Quality should prioritize the customerโs needs.
no. 3. Quality should be considered from the projectโs inception.
no. 4. The execution phase of a project is crucial for achieving quality goals.
no. 5. Quality issues should be openly discussed to identify corrective actions.
1.Quality should be focused on the customerโs needs
2.Quality should be considered from the beginning of the project.
3.The execution phase of a project is the most critical to achieve quality targets.
4.Quality issues should be discussed openly to find corrective actions.
5.People are keen on producing quality outputs.
6.Team members do not produce quality outputs without close supervision.
Mercy Njoku
Cohort 7 Team 6
I agreed with the following that quality should focused on below:
1. Quality should be focused on the customerโs needs
2.Quality should be considered from the beginning of the project.
3.The execution phase of a project is the most critical to achieve quality targets.
4.Quality issues should be discussed openly to find corrective actions.
5.People are keen on producing quality outputs.
6.Team members do not produce quality outputs without close supervision.
Quality should be focused on the customerโs needs.
Quality should be considered from the beginning of the project.
Quality issues should be discussed openly to find corrective actions.
People are keen on producing quality outputs.
Quality is part of the 3- triangle constrains (Time, Cost, and Quality). This should be defined from the inception of the project through brainstorming with the stakeholders. Also, be planned in the Quality management and monitored through out the execution of the project.
I want to agree with the following;
1. Quality should be focused on the customerโs needs.
Most times what customers need should drive quality. Quality management principles focuses on customers. customers are fundamental to any organisation and therefore there is need to understand the importance of achieving quality hence customer focus. Most successful organisations focuses on quality. Hence, there must be an unwavering focus on the customer and the customer experience with their products and services.
2. Quality issues should be discussed openly to find corrective actions.
There is need for the project team to keep quality discourse open and keenly discussed.
Corrective action uncovers and prevents systemic quality issues. The job of any corrective action process to identify and eliminate the systemic issues that will prevent the same defects affecting the processes. Corrective action looks to fix problems that have already happened.
3. People are keen on producing quality outputs.
Project team ought to take issues of producing quality outputs very seriously. Quality products help to maintain customer satisfaction and loyalty and reduce the risk and cost of replacing faulty goods. Quality reflects on your companyโs reputation. If your business consistently delivers what it promises, your customers are much more likely to sing your praises. Poor quality or product failure that results in a product recall campaign can lead to negative publicity and damage your reputation.
4. Team members do not produce quality outputs without close supervision.
Good supervision can inspire employees and keep them focused on company goals. However, there can still be good quality outcome with minima supervisor if the team member are good in what they do. Minimizing the amount of supervision can sometimes improve performance. When employees are monitored too tightly, it can leave them feeling frustrated and cramped at work. Good motivation comes from giving a particular team the supervision they need. An employee who’s been handed their first major project may feel happier and more motivated if they know the manager is watching closely, ready to provide a course correction if needed. For more experienced employees in the same situation, it’s often frustrating.
I agree with the following about quality
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Now reflect on the following statements about quality. Which ones do you agree with?
Quality should be focused on the customerโs needs.
Quality is focused internally.
Quality should be considered from the beginning of the project.
The execution phase of a project is the most critical to achieve quality targets.
Quality issues should be discussed openly to find corrective actions.
Quality problems should be hidden from customers and possibly also managers.
People are keen on producing quality outputs.
Team members do not produce quality outputs without close supervision.
Share your thoughts in the discussion below.
View other drafts
I agree with the following statements about quality:
Quality should be focused on the customerโs needs. This is the most important aspect of quality. If a product or service does not meet the needs of the customer, then it is not of high quality, no matter how well it is made.
Quality should be considered from the beginning of the project. Quality cannot be achieved at the end of a project. It must be built in from the beginning, through careful planning, design, and execution.
Quality issues should be discussed openly to find corrective actions. Hiding quality problems will only make them worse. By discussing them openly, teams can work together to find solutions and prevent them from happening again.
People are keen on producing quality outputs. Most people want to do a good job and produce quality work. They are motivated by a sense of accomplishment and by the satisfaction of knowing that they have created something that is of value
I think quality should be considered or discussed from the beginning of the project so that all team members will know and quality problems should not be hidden from manager.
Quality should be focused on the customer’s needs but not focused only internally. It should be considered from the beginning of the project and not just limited to the execution phase but on all phases and needs to be discussed openly in some cases to find corrective actions but not always should it be discussed amongst stakeholders to avoid panic. This goes to show the eagerness of some people in producing quality outputs making whoever that is passionate about quality output work without close supervision.
Quality is one very important aspect of a product, therefore there shouldn’t be a compromise on it.
I do agree with the First 5 points on quality… But disagree with the last 3 points…
You cant hid things that would affect both the producers and consumers you would stand to loss alot, trust and money as project manager, and yes not everyone wants to produce quality product but as a project manager you determine what you need from your team… And as a project manager you already know your teams capacity to know if they need to be supervised or not but if there is a proper communication within there will sure be less supervision.
Although quality is supposed to be focused on the customer’s needs, it is also very important that quality should be considered from the very beginning of the project
I will like to take the quality statements below one after the other.
*Quality should be focused on the customer’s needs.
AGREE: The aim of every project is to meet the desired need of the customer.
*Quality is focused internally.
DISAGREE: It should be focused both internal and external. Negative impact on project delivery on transit can ruin/distort the quality of the product.
*Quality should be considered from the beginning of the project.
AGREE: Absolutely, from initiation to completion, funding, Planning, execution, monitoring and controlling.
*The execution phase of a project is the most critical to achieve quality targets.
DIAGREE: All phases of project are critical. When your material sourcing is of poor quality, the execution stage can not do the magic. A bridge built with poor quality materials will surely collapse, no matter the execution process.
*Quality issues should be discussed openly to find corrective actions.
AGREE: Brain storming help to get many ideals.
*Quality problems should be hidden from customers and possibly from managers.
DISAGREE: This can lead to litigation and total closure of the organization.
*People are keen on producing quality outputs.
AGREE: With the level of competition out there, quality products will create market sustainability.
*Team members do not produce quality outputs without close supervision.
AGREE: This is the reason why organizations implement Quality control and assurance in every production process.
I agree with the definition of quality, which states that quality is the totality of the attributes of goods or services that meet the requirements of the buyer.
1. Quality should be focused on the customerโs needs.
2. Quality should be considered from the beginning of the project.
3. The execution phase of a project is the most critical to achieving quality targets.
4. Quality issues should be discussed openly to find corrective actions.
A good quality plan determine the scope of what is going bbe measured and what matrix will define whether the project is successful.
First of all, Quality is very essential in any projects success.
I agree or disagree with the statements below:
(1) Quality is an internal focus: I disagree with this statement because quality should include both internal and external body to acertain any project readiness for use.
(2) Quality should be focused on customers needs: I agree with this statement because a good result of a project done is to meet the needs of the Customers.
(3) Quality should be considered from the inception of the project: I agree with this because creating a good plan on how to handle a project to success is influenced by quality. Planning earlier helps to prevents issues and improved customers satisfaction.
(4) The execution phase of the project is the most critical to achieve quality targets: I agree with this because during the course of the project, it’s necessary to include quality control and quality assurance to get the desired results.
(5) Quality problems should be hidden from Customers: I disagree with this because hiding quality problems from Customers will lead to trust issues and dent on the reputation of the organization handling the project.
(6) Quality issues should be openly discussed to find corrective actions: I agree to this because it’s very important to discuss issues and challenges openly with the team members….this creates room for good communication and transparency in the team thus help in correction and proffering solutions.
(7)Team members do not produce quality outputs without supervision: I disagree with this in the sense that team members which consist mostly experts from different fields with years of experience needs no little or no supervision. They should be allowed to do their job and show their skills and abilities in other to product high quality results. All they need is clear expectations of the Customers and a supportive environment and right motivation. They shouldn’t be micromanaged.
Quality is a vital element which should be considered at the inception of the project. Every member should be enthusiastic about producing high quality outcomes and Quality should be a critical point to consider in the execution of the project.Quality outcomes can be achieved with close supervision. I agree with all the pints except concealing quality problems from customers.
I also agree with the following statement about Quality ;
Quality should prioritize the customerโs needs.
Quality is an internal focus.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
Team members do not produce quality outputs without close supervision
Quality should be focused on the customerโs needs.
Quality should be considered from the beginning of the project.
Quality issues should be discussed openly to find corrective actions.
I agree with the below points referencing to โPass 2006โ definition of quality, which states that quality is the totality of the attributes of goods or services that meet the requirements of the buyer.
1. Quality should be focused on the
customerโs needs.
2. Quality should be considered from the beginning of the project.
3. The execution phase of a project is the most critical to achieving quality targets.
4. Quality issues should be discussed openly to find corrective actions.
5. People are keen on producing quality outputs.
Quality should be focused on the customerโs needs
Quality in project management is defined as “the totality of characteristics of an entity that bear on its ability to satisfy stated or implied needs” (PMBoK). If the project deliverables (goods or services) are not able to meet the stated or implied needs of the beneficiaries, then the project did not meet its quality goal.
Project quality is ultimately defined by the beneficiary, and represents how close the project comes to meet the beneficiariesโ needs. The project managerโs goal is to understand the requirements and needs of the beneficiaries and then ensure the project will meet them.
The purpose of quality management is to first understand the needs of the beneficiaries in terms of quality and then put a quality plan to meet those needs. Because quality is defined by the beneficiary, there may be some subjectivity in its definition. But there are methods to make quality more objective. One of these methods requires listing the specific characteristics of quality that are important to the beneficiaries. Then determine the metrics that the project will collect to measure the quality characteristics.
From there the project manager will develop a quality management plan focused not only on product/service quality, but also the means to achieve it. Quality management is a process that includes quality planning, quality assurance and quality control to achieve more consistent quality.
Quality Planning. A quality plan includes a clear definition of the goals of the project. This includes assessing the assumptions and risks to success, setting quality standards, documenting processes, and defining the methods and tests to achieve, control, predict and verify success. These activities should be in the project plan and assigned to the team who will report and track quality metrics and document the criteria by which the project deliverables will be accepted by the beneficiaries
Quality Assurance. Quality assurance uses metrics to determine if the quality plan is proceeding as planned. With the use of qualitative and quantitative metrics, the project manager can measure project quality. The use of tests or quality audits helps predict and verify the achievement of goals and identify need for corrective actions.
Quality Control. Quality control is the review to ensure quality standards. This process includes identifying, analyzing, and correcting problems. Quality control monitors specific project outputs and identifies project risk factors.
Itโs important that key stakeholders and beneficiaries are involved in this process, their participation in the quality management process ensures that the project will meet its quality goals.
Quality should be considered from the beginning of the project till the end. I agree with all the concepts except hiding quality problems from stakeholders and consumers.
I agree/disagree with these statements below;
Quality should prioritize the customerโs needs.
Agree: The customer is the focal point, for a product or service.
Quality is an internal focus.
Disagree: Quality should encompass both internal and external stakeholders, running the gamut of the organization’s environment,
Quality should be considered from the projectโs inception.
Agree: A wholistic approach to quality helps prevent issues and defects and the earlier the better, to lead to reduced cost of quality ,improved outcomes and customer satisfaction.
The execution phase of a project is crucial for achieving quality goals.
Agree: To guarantee the intended level of quality, effective execution, including appropriate quality control and assurance measures, is crucial.
Quality issues should be openly discussed to identify corrective actions.
Agree: It is essential to discuss quality problems openly in order to determine their underlying causes and create the best possible corrective measures. This is enabled with transparency and open communication.
Quality problems should be concealed from customers and possibly managers.
Disagree: It is immoral and counterproductive to hide quality issues from clients or managers. Customer resentment, a decline of trust, and reputational harm might result from it.
People are keen on producing quality outputs.
Agree: ย Generally, people who feel ownership over their work and take pride in it are more likely to be enthusiastic about creating results of a high caliber.
10. Team members do not produce quality outputs without close supervision.
Disagree: Although direction and supervision are crucial, team members should not be micromanaged. They can acquire the abilities and autonomy to produce high-quality results on their own with the right training, clear expectations, and a supportive work environment.
Delivering quality project should be the bedrock of every project and as such must meet the required standard. Therefore I agree with 1,3,5 & 7.
Quality should be the watch word from the inception of any project.Quality helps a Project Team and PM to deliver projects that brings satisfaction to a customer.The challenges facing any project should be discussed openly to avert bad quality. Bad quality at the end of a project will fall back on the team and the reputations of the team and most times incurring more cost and damages.
QUALITY should be bold on a big board as it is the core centre of any project. So Quality should be considered from inception. It should be openly discussed every time.
NNAMDI MICHEAL
Group 10
Cohort 7
For an organisation or a product to be on a high demand there should be a serious level of customer, client and stakeholders satisfaction. Satisfaction comes from meeting the requirements of buyer or customer expectations. This brings me to “Pass 2006” definition of quality,which states that quality is the totality of the attributes of goods or services which meets the requirements of the buyer.
Quality is a key element and I agree with all the state .
Quality should be considered from the inception of the project as this will ensure that the process in achieving it is followed and every one informed and carried along.
Quality should be considered from the projectโs inception to the finish as every sponsor and customer is interested in quality even when their capacity or purchasing power cannot go for the quality. However, consumers can draw a scale of preference on going for quality goods or for a cheaper one.
I agree with the following on quality
1.Quality should be focused on the customers needs.
2. Quality should be considered from the beginning of the project.
3. The execution phase of a project is crucial for achieving quality goals.
4.Quality issues should be discussed in the open to identify corrective actions.
Quality is a key component in determining the success of a project. Every organization that requires an impressive output will usually want quality but the determinant of that is how much they are willing to pay to get quality. Quality in relationship to budget must be discussed with the client before project proceeds.
I believe since quality in simple terms means “fitness for use”, then the customers and managers should be made aware of quality problems and issues. This will help the company easily know what needs to be adjusted and changed to meet the customers’ quality.
Beforehand, quality is usually discussed before the inception of a project based on research carried out on user preferences. So I believe the project team does not necessarily need close supervision to produce quality products if it has been discussed openly and what it is aimed at achieving.
This just means that quality is a team effort, from the user, the project teams, the project manager and the stakeholders (sponsors).
Quality can be defined as the degree of excellence or superiority of a product, service, or process. It refers to the characteristics or attributes that fulfill or exceed customer expectations and requirements. Quality is often associated with factors such as reliability, durability, functionality, performance, aesthetics, and customer satisfaction.
In various industries, quality can have different dimensions and standards. For manufacturing, quality may involve meeting specific product specifications, ensuring consistency in production, and minimizing defects or variations. In services, quality may revolve around responsiveness, professionalism, accuracy, and the ability to meet customer needs effectively.
Quality management systems and practices are implemented to ensure that products or services consistently meet or exceed the desired standards. These systems typically involve quality planning, quality control, and quality assurance, aiming to identify and correct defects, prevent issues, and continuously improve processes.
Quality is a fundamental aspect of delivering value to customers and building trust in products or services. It requires a focus on meeting or surpassing customer expectations, complying with standards, and continually striving for improvement.
I believe quality should be considered at the beginning of the project and by so doing customers needs are prioritised which will lead to customer satisfaction at the end of the project’s.
A project should be able to meet a required standard and exceed customers expectation. I agree with statement 1,3,5,7 & 8.
Quality should prioritize the customerโs needs.
Quality should be considered from the very beginning.
Quality issues should be discussed openly to identify corrective measures.
I do agree with the statements given on quality except for some few which are
Quality are meant to be internal and external because the external is the reason for production.
Quality should not be concealed from managers and customers, they are expected to be aware of the quality content.
1. Quality should prioritize the customerโs needs.
Agree: Prioritizing the customerโs needs is a fundamental principle of quality management. Exceeding customer expectations is essential for ensuring customer satisfaction and maintaining a positive reputation.
3. Quality should be considered from the projectโs inception.
Agree: This allows for the integration of quality requirements into the projectโs planning, design, and implementation. It helps prevent issues and defects, leading to improved outcomes and customer satisfaction.
4. The execution phase of a project is crucial for achieving quality goals.
Agree: The execution phase is indeed critical for achieving quality goals. Effective execution, including proper quality control and assurance measures, is essential to ensure the desired level of quality.
5. Quality issues should be openly discussed to identify corrective actions.
Agree: Openly discussing quality issues is crucial for identifying their root causes and developing appropriate corrective actions.
6. Transparency and open communication foster a culture of continuous improvement and enable organizations to address quality problems effectively.
8. Openness and transparency are essential for addressing quality issues and working towards their resolution.
9. Individuals are enthusiastic about producing high-quality outcomes.
Agree: In general, individuals who take pride in their work and have a sense of ownership are likely to be enthusiastic about producing high-quality outcomes. Motivated and engaged employees contribute significantly to achieving and maintaining quality standards.
Quality is subject and varies from case to case.
Here are my thoughts on the statements on Quality
1. Quality should prioritize the customerโs needs. I agree โ
2. Quality is an internal focus. I don’t agreeโ. Quality is of concern both internally and externally
3. Quality should be considered from the projectโs inception. I agree โ
4. The execution phase of a project is crucial for achieving quality goals. I agreeโ
5. Quality issues should be openly discussed to identify corrective actions. I agree โ
6. Quality problems should be concealed from customers and possibly managers. I disagree โ completely
7. Individuals are enthusiastic about producing high-quality outcomes. I disagree โ. Not all individuals bother about quality otherwise we won’t have poor jobs.
8. Team members do not produce quality outputs without close supervision. I disagree โ. Not all teams require close supervision to ensure quality outcome
Since quality has been defined as :
Fitness for purpose and degree of conformance of the output of a process or the process itself to requirements.
1. Quality should prioritize the customerโs needs.
2. Quality is an internal focus.
3. Quality should be considered from the projectโs inception.
4. The execution phase of a project is crucial for achieving quality goals.
5. Quality issues should be openly discussed to identify corrective actions.
6. Individuals are enthusiastic about producing high-quality outcomes.
1 agree that the following statements are true about quality and what it stands for.
I think quality of a project and product should be focused internally and not based on individual consumer. This will help the Team to set up a standard that will suit or meet up to the average standard quality of a product.
Quality:
Is a key component in determining the success of a project. Every organization that requires an impressive output will usually want quality, but the determinant of that is how much they are willing to pay to get quality.
Most importantly, quality in relationship to budget must be discussed with the client before project execution.
A-Quality should be focused on the customerโs needs, -YES, I agree
B-Quality is focused internally, -NO, I disagree, both internal and external demands should be focused on as maybe required for the particular project
C-Quality should be considered from the beginning of the project, -YES, I agree
D-The execution phase of a project is the most critical to achieve quality targets, -YES, I agree
E-Quality issues should be discussed openly to find corrective actions, -YES, I agree
F-Quality problems should be hidden from customers and possibly also managers, – NO, I disagree, it is better to discuss the issues and resolve it together
G-People are keen on producing quality outputs, -YES, I agree, if the requirements / standards are specified and the right people are engaged, else training and supervision maybe required. Quality is one of the organisational set goal so it can not be over emphasize.
– Quality should be focused on the customerโs needs, -YES
-Quality is focused internally, -NO
-Quality should be considered from the beginning of the project, -YES
-The execution phase of a project is the most critical to achieve quality targets, -YES
-Quality issues should be discussed openly to find corrective actions, -YES
-Quality problems should be hidden from customers and possibly also managers, -NO
-People are keen on producing quality outputs, -YES
-Team members do not produce quality outputs without close supervision, -YES, if team members are not fully experienced people and, -NO.
Reply
Quality should be focused on customers needs
LAWANI Imoohime Benjamin
Cohort 7, Team 5 โ
Topic: What is quality (discussion)
Question
Now reflect on the following statements about quality. Which ones do you agree with?
Share your thoughts in the discussion section.
Answer
-Quality should be focused on the customerโs needs, -YES, I agree
-Quality is focused internally, -NO, I disagree, both internal and external demands should be focused on as maybe required for the particular project
-Quality should be considered from the beginning of the project, -YES, I agree
-The execution phase of a project is the most critical to achieve quality targets, -YES, I agree
-Quality issues should be discussed openly to find corrective actions, -YES, I agree
-Quality problems should be hidden from customers and possibly also managers, -NO, I disagree, it is better to discuss the issues and resolve it together
-People are keen on producing quality outputs, -YES, I agree, if the requirements / standards are specified and the right people are engaged, else training and supervision maybe required.
-Team members do not produce quality outputs without close supervision, -YES, if team members are not fully experienced people and, -NO, if team members are experienced and skillful people.
I agree with the following:
Quality should be focused on the customerโs needs.
Quality should be considered from the beginning of the project.
The execution phase of a project is the most critical to achieve quality targets.
Quality issues should be discussed openly to find corrective actions.
Team members do not produce quality outputs without close supervision.
1- Quality should be focused on the customerโs needs.
2- Quality is focused internally.
3- Quality should be considered from the beginning of the project.
4- The execution phase of a project is the most critical to achieve quality targets.
5- Quality issues should be discussed openly to find corrective actions.
8- Most times, team members do not produce quality outputs without close supervision.
I agree with all the points above except no. 6 and 7 which I removed from my points.
As far as quality is concerned and as far as i was mentioned in the begining of this week’s lesson, quality is a notion that may fails to consider and focus on whil implementimg a project. While it’s both internal and external attributs of a product/ service to respond to a given need or to satisfy a given number of criteria (norms), many will only focus on delivable without taking into account how well thse re in conformiy with starndars.
It is better to define all the aspects (internal and external quality traits) of all expected delivables at the beginning of the project and set them as verifiable objective indicators (VOI) and communicate them to all stateholders so that their monitoing become easy.
In my view;
Quality should be considered from the beginning of the Projects. Customers needs should be paramount too
I don’t think quality issues should be hidden from customers or mangers. People value transparency and it increases loyalty and understanding. You could even get great ideas from your customer base; that’s why organisations now a-days do beta.
I also don’t think people are keen on producing quality products. It’s easier to do substandard work and the natural thing is to want to take the easy way out. It takes a lot more effort and deliberateness to achieve quality.
Depending on the kind of team and project, supervision is key but doesn’t have to be 24-hour project surveillance. There are people that value trust and feel even more motivated to work at their best when you show them you trust their abilities and let them be.
Quality is should be the most important aspect of any project, so this should be emphasised and taken care of at every stage of the project.
The Quality of q product should not be hidden from the consumers
Quality to me is satisfying customers need at any point in time. It maybe difficult to achieve 100% since needs differ and one product can never satisfy different customers equally.
However quality must be well defined at the start of the project and all team members must indicate full understanding of what is required.
Quality should also be focused internally because it’s like a great covering on the company. It can go a long way to determine how long a company lasts in business.
I also believe people ae keen on producing quality outputs, and team members can produce quality without close supervision if they were carried along from the start.
Teamlead
Team 2
“Team members do not produce quality output without close supervision” is very true.
Most times, in order to cut cost and remain leftovers for the team members, quality is ignored and this leads to failure of projects most times.
But with a close supervision and a detribalized PM, the project can meet it’s quality requirements without cutting corners
Quality should be focused on customer’s needs.
The execution phase of a project indeed plays a critical role in achieving quality goals. This phase involves putting the project plan into action, implementing the tasks, and completing deliverables. By focusing on quality during the execution phase, organizations can ensure that the project outcomes meet or exceed the desired standards. Here are some key reasons why the execution phase is crucial for achieving quality goals:
1. Adherence to project specifications: During execution, it is essential to follow the project specifications and requirements diligently. This involves ensuring that the project team members understand the objectives, scope, and quality expectations. By strictly adhering to these specifications, organizations can avoid deviations that could compromise the quality of the final deliverables.
2. Effective project monitoring and control: The execution phase allows for continuous monitoring and control of project activities. Regular progress assessments, quality checks, and performance evaluations enable early detection of any deviations or issues that may affect the quality of the project. Prompt corrective actions can then be taken to address these concerns and ensure that the project stays on track to achieve its quality goals.
3. Collaboration and communication: Collaboration and effective communication among team members, stakeholders, and relevant parties are crucial during the execution phase. Clear communication channels facilitate the exchange of information, identification of potential quality risks, and coordination of efforts. By promoting collaboration and open dialogue, organizations can address quality-related challenges in a timely manner and make necessary adjustments to maintain high standards.
4. Quality assurance and quality control: The execution phase is when quality assurance and quality control activities are implemented. Quality assurance involves establishing processes, methodologies, and standards to ensure that the project is executed in a consistent and controlled manner. Quality control involves conducting inspections, tests, and reviews to verify that the deliverables meet the defined quality criteria. These activities help identify and rectify any quality issues promptly.
5. Stakeholder involvement and feedback: The execution phase provides an opportunity for stakeholders to be actively involved and provide feedback. Engaging stakeholders throughout the project execution allows for their input on quality-related matters. This involvement ensures that the project aligns with their expectations and enables adjustments to be made if necessary to achieve the desired quality outcomes.
In summary, the execution phase of a project is crucial for achieving quality goals as it involves adhering to project specifications, monitoring and controlling project activities, fostering collaboration and communication, implementing quality assurance and control measures, and incorporating stakeholder involvement. By focusing on quality during this phase, organizations can maximize their chances of delivering a successful project that meets the desired standards.
My views on what quality is and those statements I concur with;
*Quality should be tailored towards customers needs.
*Quality should be considered from the beginning of the project.
*The execution phase of a project is the most critical to achieve quality target as the sayings goes if the foundation is faulty what can the righteous do?
*Quality issues should be discussed openly to find corrective actions.
*Team members do not produce quality outputs without close supervision.
I think the success is of a project is measured by the quality of outputs or deliverables. To achieve this, quality should be considered right from the inception of the project to the end.
Clare Marie Ukaegbu
Cohort 7
Group 3
In project management, quality is simplyย what the customer or what the stakeholders need from the deliverables. Project quality management can be simply defined as the combination of quality planning, quality assurance and quality control activities.
In my own opinion, Quality should be considered from the beginning of the project.
Because quality is not about ensuring yourย projectย gets done on time and within budget. It’s about ensuring you create the right product. One of yourย stakeholders will receive well.
When it comes to quality, it means doing what you promised to do and doing it on time. Making sure you avoid making too many mistakes and keeping your project on track, means making sure you are always creating the correct result.
It is well known that quality is essential, but its use in everyday life differs from its use inย project management. To accomplish the other goals of your stakeholders, such as meeting their schedule and budget, you need to understand the acceptable quality levels.
Since meeting customer’s need is very important, quality out the project output should be taken serious
In the context of project quality, it is important to meet the customerโs needs while not โgold platingโ the deliverables with expensive features that add little or no value to the customer. The Project Management Institute defines quality as โthe degree to which a set of inherent characteristics fulfills requirements.โ While it is important not to gold plate the deliverables, it is also important not to simply meet the bare minimum of requirements as specified in the project contract. Kenneth Rose, author of โProject Quality Management: Why, What and How,โ describes a simple set of statements related to project specifications:
If you donโt meet the specifications, you are in breach.
If you want to complete the current contract, meet the contract specifications.
If you want to win the next contract, meet or exceed the customerโs expectations.
Exceeding the minimum requirements is important so the customer is satisfied. However, this must be done in a way that exceeding the project requirements adds value to the customer and not adding features that wonโt benefit them.
The execution phase of a project is crucial for achieving quality goals. For me, this is the foundation for achieving a quality project at the end. This is where every parameter for executing the project is put in place without compromise.
Quality should be considered from the beginning of the project.
Quality is the level of excellence or superiority exhibited by a product, service, or outcome. It encompasses various dimensions, including meeting or surpassing customer expectations and demonstrating reliability, durability, and performance.
Therefore, I endorse that quality should be considered from the beginning of a project; that way, the project manager and the client will be able to discuss the budget in relation to quality for efficient service delivery.
I agree that Quality should be focused on the customerโs needs.
2. Quality should be considered from the beginning of the project and it should be clearly expressed to all stakeholders involved.
The execution phase of a project is a critical to achieving quality targets but I also believe the planning /research phase has a huge effect on achievements quality targets.
Quality issues should be discussed openly to find corrective actions and this should be done promptly.
I agree that quality should be “fitness for use”. It is the attributes of a product/service that meets the demand of the customers.
I also agree that:
* Quality should be considered from the beginning
*Quality should be targetted at meeting customers needs.
*The execution phase is the most critical stage at meeting customer’s need
Quality is the level of excellence or superiority exhibited by a product, service, or outcome. It encompasses various dimensions, including meeting or surpassing customer expectations, adherence to established standards or specifications, and demonstrating reliability, durability, and performance.
I agree that quality should be ‘fitness for use’ , according to Joseph Juran.
Then quality should be focused on customers needs and should be considered from the beginning of of the project.
Quality issues should be discussed openly to find corrective actions.
People are keen on producing quality outputs especially to be recognized, reconsidered and for promotion.
With right frame of mind and duty, communication and supervision team members should produce quality outputs.
Thank you.
Quality is a key component in determining the success of a project. Every organization that requires an impressive output will usually want quality but the determinant of that is how much they are willing to pay to get quality. Quality in relationship to budget must be discussed with the client before project proceeds.
Yes, quality should be focused on the customer’s needs because the output is made to serve or satisfy them,
Yes, quality should be considered from the beginning of the project, because of the time and cost implication of fixing or remedying the effect of the quality not conforming to customer’s needs.
Yes, execution phase of a project is the most critical to achieve quality target, this is the phase where the product is being worked on to meet the desired output.
Yes, quality issues should be discussed openly to find corrective action, solution and ideas should be brainstorm on and exchanged so as to meet the desired result.
Yes, team members do not produce quality output without close supervision. Quality control and monitoring unit should be created to ensure the responsibility of quality is on them.
Quality is not necessarily focused internally, agreed the processes and actions to produce quality outputs are engaged by project members within. However, to achieve quality inputs inform of feedbacks and brief is needed from clients and customers which the products or outputs is to serve.
I would defined quality as meeting the standard requirements. Quality has standards of measurement and anything shot of that is someone’s specification.
Therefore, I would agree with the 3rd statement that says quality should be considered from the inception of the project or product and service.
This brings about proper planning, organizing monitoring and control to achieve the set standards.
Quality is an internal issue and should not be discussed openly. Every company or organization have their formulas and ways of doing things.
Quality problem should not be hidden from management for they are the custodian of the processes and therefore should be informed when things go out of proportion.
Quality could be defined as fitness for use and NOT fitness for purpose.
It is vital that Quality should be focused on the customerโs needs and it can also be focused internally.
I also support that Quality should be considered from the beginning of the project as this would help guide the overall direction of the project in terms of resources put in to achieve the desired outcome of that project.
The execution phase of a project is the most critical to achieve quality targets. – it is critical but if proper planning is not put in place at the beginning, it might be difficult to achieve the right level of quality at the execution stage. The yardsticks to judge quality has to be known before-hand and that way periodic review can be carried out to see if that target of quality is being achieved as the project is being executed.
Quality issues should be discussed openly to find corrective actions. – This is important among the project teams and and on needs basis with the management team
Quality problems should be hidden from customers and possibly also managers – I do not agree with the fact that the problems should be hidden but if they can be easily dealt with and resolved in a timely manner before a review meeting with customers and/ or managers, then it might not be necessary to get them involved at that stage.
People are keen on producing quality outputs – this is true in most situations.
Team members do not produce quality outputs without close supervision. – not true in every situation. some team members are able to work independently at very high levels of efficiency.
It would not be out of place to agree that quality is important to the client and client’s satisfaction.
The client already has an idea of what quality he or she is going for and thus would be expecting nothing less.
I don’t think quality problems should he kept from the client or project team. It’s best to report it at the inception and ensure necessary corrections are made.
Quality is beyond the end result, and the major assessor of a project quality is the sponsor i.e the customer.
Quality should be focused on the customer’s needs.
So to achieve that efficiently, because process matters in quality. The team or and the project manager should consider from the beginning the quality of the project. This way it is clear to them that it is quality work or nothing. Thank you.
As a project manager, here’s my perspective on the statements about quality:
1. Quality should be focused on the customer’s needs: Absolutely, customer satisfaction is a top priority. Understanding and meeting customer requirements is crucial for delivering a high-quality product or service.
2. Quality is focused internally: While internal processes and systems are important for delivering quality, they should ultimately serve the purpose of meeting customer needs. Customer focus should be at the forefront of quality management efforts.
3. Quality should be considered from the beginning of the project: Without a doubt, quality planning should start early in the project lifecycle. By identifying quality objectives and incorporating them into the project plan, we can proactively address potential quality issues and ensure a smooth project execution.
4. The execution phase of a project is the most critical to achieve quality targets: While the execution phase plays a significant role in achieving quality targets, it’s important to recognize that quality needs attention throughout the entire project lifecycle. Monitoring, control, and continuous improvement efforts should be implemented at every stage.
5. Quality issues should be discussed openly to find corrective actions: Open communication is essential for resolving quality issues. By openly discussing problems, we can identify their root causes, involve relevant stakeholders, and collaboratively find effective corrective actions.
6. Quality problems should be hidden from customers and possibly also managers: Transparency is key in quality management. It is essential to report and address quality problems openly, ensuring that customers and managers are informed. Hiding quality issues can lead to trust erosion and hinder the opportunity for timely resolution.
7. People are keen on producing quality outputs: It’s crucial to foster a culture where team members are motivated and committed to producing high-quality outputs. By providing the necessary training, resources, and recognition, we can empower our team to take pride in their work and strive for excellence.
8. Team members do not produce quality outputs without close supervision: While some level of supervision may be necessary, it’s more effective to create an environment where team members are trusted and empowered to take ownership of their work. By providing clear expectations, support, and regular feedback, we can promote a sense of responsibility and accountability for quality outcomes.
In summary, as a project manager, my focus is on aligning quality with customer needs, integrating quality considerations from the beginning, promoting transparency in addressing quality issues, and empowering the team to deliver high-quality outputs through trust and support.
Quality is the standard of something as measured against other things of a similar kind; the degree of excellence of something.
Statement on quality well agreed
Quality should be considered at the inception of the project .
My take on quality is when a product or service meets or exceeds client expectations.
I agree with the following statements on quality.
1. It should be focused on customer’s needs.
2. It should be considered from the beginning of the project.
3. The execution phase is the most critical to achieve quality targets.
4. Quality issues should be discussed openly to find corrective actions.
Joy Onyenakuchi
Quality should be considered from the projectโs inception.
Thatโs when itโs gotten right as per quality.
Then, project management is about working with a team of people so quality issues should be openly discussed with team members to identify corrective actions.
One person may not always have a perfect solution but when there is room for critisicm, the best is likely to emerge
I agree with the following :
Quality should be focused on the customerโs needs.
Quality is focused internally.
Quality should be considered from the beginning of the project.
The execution phase of a project is the most critical to achieve quality targets.
Quality issues should be discussed openly to find corrective actions.
Quality should be considered from the projectโs inception.
That’s when it’s gotten right as per quality.
Then, project management is about working with a team of people so quality issues should be openly discussed with team members to identify corrective actions.
One person may not always have a perfect solution but when there is room for critisicm, the best is likely to emerge.
Quality should be a thing of concern from the inception of a project, through the processes to the end of a project.
It serves as a guide for the project team to meet the customer’s expected outcome or output.
The application tools of quality should be considered from the projectโs inception stage.
Quality consideration from the projectโs inception allows for effective integration of quality requirements into the projectโs planning, design, and implementation system. This helps prevent issues and defects, which is aimed at producing the required results and outcomes.
quality cannot be ignored
It should be included in the consideration of the whole dynamics of the project management from start to finish. It should not be undermined either. regardless of the factors at play with full consideration of internal and external stakeholders,
1. Quality should prioritize the customer’s needs.
Agree: Prioritizing the customer’s needs is a fundamental principle of quality management. Meeting or exceeding customer expectations is essential for ensuring customer satisfaction and maintaining a positive reputation.
2. Quality is an internal focus.
Disagree: While quality management involves internal processes and systems, it should ultimately focus on meeting external requirements and customer expectations. Quality should be an organization-wide commitment, involving both internal and external stakeholders.
3. Quality should be considered from the project’s inception.
Agree: Considering quality from the project’s inception allows for the integration of quality requirements into the project’s planning, design, and implementation. It helps prevent issues and defects, leading to improved outcomes and customer satisfaction.
4. The execution phase of a project is crucial for achieving quality goals.
Agree: The execution phase is indeed critical for achieving quality goals. It is during this phase that the project plan is put into action, and the actual product or service is developed. Effective execution, including proper quality control and assurance measures, is essential to ensure the desired level of quality.
5. Quality issues should be openly discussed to identify corrective actions.
Agree: Openly discussing quality issues is crucial for identifying their root causes and developing appropriate corrective actions.
6. Transparency and open communication foster a culture of continuous improvement and enable organizations to address quality problems effectively.
7. Quality problems should be concealed from customers and possibly managers.
Disagree: Concealing quality problems from customers or managers is unethical and counterproductive. It can lead to customer dissatisfaction, loss of trust, and reputational damage.
8. Openness and transparency are essential for addressing quality issues and working towards their resolution.
9. Individuals are enthusiastic about producing high-quality outcomes.
Agree: In general, individuals who take pride in their work and have a sense of ownership are likely to be enthusiastic about producing high-quality outcomes. Motivated and engaged employees contribute significantly to achieving and maintaining quality standards.
10. Team members do not produce quality outputs without close supervision.
Disagree: While supervision and guidance are important, it is not accurate to assume that team members cannot produce quality outputs without close supervision. With proper training, clear expectations, and a supportive work environment, team members can develop the skills and autonomy to deliver quality outcomes independently.
It’s important to note that these statements can vary based on the context and specific circumstances of a project or organization. Different perspectives may exist, and the application of quality principles can vary in practice.
I agree with almost all the listed items, except the one that said that quality should be concealed from the customers and management.
1. Quality should be a focused and must be a priority for the customerโs need.
2. The external based of the project quality will actually tell the customers about the competency of the project team and the project manager.
3. Quality issue should be openly deliberated On, in a constructive and not a destructive ways, hence not to condemn any. This will make the team to learn, relearn and unlearn.
3. Quality target should be set with which the project team members will work towards from the start of the project to the end of it.
Quality should be considered from the beginning of every project.
It should be discussed openly to find timely corrective actions.
And quality should be focused on customers satisfaction.
Eucheria
Group 4
In choosing a product,the first thing that should come to mind is the durability and lifespan of it. so I agree that we quality is “The overall characteristics of a product or service that fulfill the requirements of customers in terms of quality”.
I’m support of the following presentation about quality.
1. Quality should be focused on the customerโs needs.
2. Quality should be considered from the beginning of the project.
3. The execution phase of a project is the most critical to achieving quality targets.
4. Quality issues should be discussed openly to find corrective actions.
Quality is the total assurance of a product, and remarkable satisfaction of the customers,,, Quality I believe should represent the standard of a company or organization involved,,, Quality is a total standout of a product and its organization.
NNEOMA
Group 3
Quality is your ability to meet the needs of customers and earn their patronage.
In summation the stand on quality cannot be overemphasized and so should be an inclusive consideration in the whole dynamics of the project management from start to finish neither should it be undermined regardless of the factors of influence with full consideration of internal and external stakeholders, beneficiaries, long and short impact, purpose and drive of the project. The distinctive excellent representation in the project is key for the wholesome outlook and outcome of the project in the long run.
Since every project aims to satisfy not only the major stakeholders but also the great majority of those who will be most directly impacted by it, I will suggest that the product’s quality should be focused on the needs of the customer.
Quality issues should be discussed in the open to identify corrective measures from the project’s inception.
In my own opinion, yes I agree that quality should definitely paritorize the customers needs and also that quality issues should be openly discussed to identify corrective action. Same as the rest and also disagree with number 6
I AGREE WITH THE FOLLOWING
Quality should prioritize the customerโs needs.
Quality should be considered from the projectโs inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
Team members do not produce quality outputs without close supervision
Quality should be focused on the customerโs needs. I believe it should also focus on organisation standards as well.
Quality is focused internally. But built based on external demands as well.
Quality should be considered from the beginning of the project. Absolutely
The execution phase of a project is the most critical to achieving quality targets. It starts with planning
Quality issues should be discussed openly to find corrective actions.
Quality problems should be hidden from customers and possibly also managers. I do not agree with this.
People are keen on producing quality outputs. Not very true
Team members do not produce quality outputs without close supervision. I agree
I agree with all except that quality should be focused internally and Quality problems should be hidden from customers and possibly also managers.
Fitness for purpose and degree of conformance of the output of a process or the process itself to requirements makes up Quality
As a project manager, the importance of quality can’t be over emphasized. It is always considered at the beginning of any project.
As was defined, Fitness for purpose and degree of conformance of the output of a process or the process itself to requirements.
Quality is internally focused, customerโs needs.
To achieve quality, team work is expected from all.
Since every project is aimed at satisfying not just the key stakeholders but also the vast majority of the people who are mostly the ones directly affected by each project, I will say that the quality of the product should be
Focused on the customer’s needs
Quality should be considered from the beginning of the project
Quality issues should be discussed openly to find corrective actions
Fitness for purpose and degree of conformance of the output of a process or the process itself to requirements makes up Quality
Bearing in mind the four fundamental definitions of quality, that begins with creation of quality plan and ends with quality control.
I agree the quality statements in nos 1,3,4,5,7,and 8.
Especially no3- Quality should be considered from the begining of the project and no 5- Quality should be openly discussed to identify corrective actions.
I’m one person who believes in quality assurance as well as maintaining standards, therefore i agree with statements 1, 3, 4, 5, 7 & 8.But what hit me more is statement number 1: Quality should prioritize the customerโs needs!!!
The overall characteristics of a product or service that fulfill the requirements of customers in terms of quality. This reflects on meeting standards and expectations of clients or user of a product or service.
Quality issues should be discussed openly and achieved through feedback and responsiveness.
2. Quality is an internal focus.
Every organization showed prioritize quality. This what makes them stand out among competitors and earn repeat businesses.
3. Quality should be considered from the projectโs inception.
Using rescue team discussed earlier, quality is %100 rescue of life and recovery of property. Anything short of it is not acceptable.
5. Quality issues should be openly discussed to identify corrective actions.
Every team show have quality delivery as top priority in product or service delivery. Show it should be discussed as much as possible.
6. Quality problems should be concealed from customers and possibly managers.
Manufacturers call back defective products for the hazard it will pose to the end users. This goes to show the need for mangers and customers to know what they are selling and buying.
8. Team members do not produce quality outputs without close supervision.
This is the place for professionalism and ethics. Every PM should be confident of every team member. If his delivery is not veted, he should be placed under close supervision.
The statements about quality that I agree with are
– Quality should be focused on the customerโs needs.
– Quality should be considered from the beginning of the project.
-The execution phase of a project is the most critical to achieve quality targets.
-Quality issues should be discussed openly to find corrective actions.
– People are keen on producing quality outputs.
– Team members do not produce quality outputs without close supervision.
I agree with the following:
1, 3, 4, 5, 7 & 8
All the statements about quality listed are relatable except “Quality problems should be hidden from customers and possibly also managers”. If Quality problems are not addressed by stakeholders, how do we fix the problems and have quality project outcome?
I agree with the following statements ;
*Quality should be focused on the customers need.
*Quality should be considered from the beginning of the project
* the execution phase of a project is crucial in achieving quality goals
* Quality issues should be discussed openly to identify corrective measures
*Team members do not produce quality output without close supervision
Quality should go through the quality assurance officer and feedback gotten from the customer
I agreed with the following statements…
* Quality should based on customer’s demand
* Quality should be considered and communicated from the inception of the project
* The execution phase in crucial in achieving project goals
* Quality issues should be discussed openly to find corrective actions
*Team members do not produce quality output without close supervision
I agree with the following statements about quality;
1. Quality should be focused on the customerโs needs.
2. Quality should be considered from the beginning of the project.
3. The execution phase of a project is the most critical to achieving quality targets.
4. Quality issues should be discussed openly to find corrective actions.
I agree on the following about quality
1. Quality should be focused on the customerโs needs.
2.Quality is focused internally.
3.Quality should be considered from the beginning of the project.
4.The execution phase of a project is the most critical to achieve quality targets.
5.Quality issues should be discussed openly to find corrective actions.
6.Team members do not produce quality outputs without close supervision.
All the statements are in line and none should be neglected.
This is to aid quality planning, quality assurance and quality control activities in the project