It is now time to review a case study that focuses on ethical behavior.
Access the Open APM’s ethics case study resource provided below to read a scenario concerning ethics in projects.
Can you pinpoint a few instances of professional conduct highlighted in this scenario? Reflect on the skills employed to integrate ethical considerations into the decisions made by the individuals involved. Can you recognize them?
Share your responses in the discussion section below.
After posting your comment, proceed to the next step, where you will find some potential answers provided by APM for these questions.
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Issues of professional conduct featured in the scenario include: Dishonesty that borders alot on corruption in which the right steps were not carried out in doing the research. Looks like someone paid some people off to come up with a report that didn’t reflect the intention of the research.
Problem solving, negotiating, ethics and standards were used to bring a solution to an already existing problem in this scenario.
The The scenario is all about a
lack of:
value, we should lean to value each one contribution no matter your level
communication: in every sphere of life , communication is paramount
and collaboration.
In project management, these three things are very essential.
The lack of value exhibited by Willam.
He was sent to handle a project with an experienced manager, John.
Leaving John behind in the affairs of the project brought about the issue that came up in the project.
The moment Karen communicated with John and collaborated with him on how to resolve the issue with the options she brought, and with John’s opinion over her suggestion, the issue was solved.
This is what communicating and and collaborating skills effectively do.
The scenario is all about a lack of value, communication, and collaboration.
In project management, these three things are very essential.
The lack of value exhibited by Willam.
He was sent to handle a project with an experienced manager, John.
Leaving John behind in the affairs of the project brought about the issue that came up in the project.
The moment Karen communicated with John and collaborated with him on how to resolve the issue with the options she brought, and with John’s opinion over her suggestion, the issue was solved.
This is what communicating and and collaborating skills effectively do.
Communication is important. John and Williams had a bridge in communication which resulted in contrasting project excursion. Karen understood the impact and worked on it with John which resulted in a positive result
The scenario in this case study,is the major reason we all need to place a great importance on effective communication, high level of sensitivity, and team work.
Each of the team members must understand how to communicate to bring about progress and success.
Team members must be ready to cover up,understand that there is a common goal which is to achieve the project objectives.
Ethics are very important to organisation success, and it helps the project manager to act in a way that will bring moral balance between the clients and the project manager. Ethical dilemmas may be a challenge to the success of an organization and it will end up making the client terminate the contract of the project manager because of refusal to compromised his standard.
John and William faced communication barriers due to their contrasting project execution approaches, exacerbated by John’s lack of complete trust in William’s decisions. Karen’s ability to question these decisions led her to conduct further research. Through open dialogue, John and Karen fostered an environment of trust and collaboration. John’s receptive attitude allowed Karen to propose innovative risk mitigation strategies. His leadership was evident in his willingness to listen and incorporate Karen’s findings, which ultimately proved invaluable during the project review.
Misrepresentation: William, the client’s representative, misrepresents the way the stakeholder engagement was conducted. He claims it was done through forums when it was actually outsourced to an opinion research firm. This creates a false impression of thoroughness and undermines the project’s foundation.
Lack of Transparency: John, upon receiving a suspiciously positive report, doesn’t investigate further or raise concerns with William. Karen also initially hesitates to speak up due to her new position. This lack of transparency could lead to overlooking crucial problems in the project.
Ethical Skills Used
Critical Thinking: Karen questions the validity of the report and nudges John to consider the bigger picture of the firm’s reputation. This critical thinking helps them identify the potential consequences of using unreliable data.
Courage: John and Karen eventually decide to challenge the status quo despite the potential professional risks. This courage is essential for upholding ethical standards.
Resourcefulness: Karen uses online research to identify a reputable firm who can review the local research, demonstrating resourcefulness in finding solutions.
Collaboration: John and Karen work together to discuss the problem and develop a plan. This collaboration allows them to leverage each other’s skills and perspectives.
Acting ethically means adhering to a set of moral principles and values that guide behavior and decision-making. It involves demonstrating honesty, integrity, fairness, and respect in interactions with others. Ethical behavior requires individuals to consider the impact of their actions on stakeholders, the environment, and society as a whole. This may include being transparent in communication, honoring commitments, respecting confidentiality, and avoiding conflicts of interest. Acting ethically often involves making difficult choices that prioritize the well-being of others and the greater good over personal gain. By fostering a culture of ethical conduct, individuals and organizations can build trust, promote accountability, and contribute to a positive reputation and long-term success.
The reason they scale through was because they worked n their communication skill which was not so good and they were able to trust each other in team bonding. Each Team member must be ready to stand for one another and understand that their goal which is to achieve the project objectives.