Let’s take a look at how Apple creates great examples of products that create positive user experiences and set the standard for similar products offered by competitors:
- The iPhone 5 smartphone used a revolutionary design, with its all-metal case and glass front, giving users a highly usable, quality product that fulfilled the basic functions of a smartphone with the desirable features of luxury and ease of use. [1]
- Apple’s 2012 MacBook Air set new standards for laptop aesthetics by enabling the Apple logo to light up as well as offering users the world’s slimmest laptop design at the time. It left Windows laptops playing catch-up for many years, particularly in the elements of desirable ‘look and feel’. [2]
Apple continues to ensure that creating delight for user experience is present in all its products by setting standards for product design.
Instructions: Describe a good or bad experience with Apple OR any product
Think about products that you have had a good or bad experience with and respond to the questions.
- Reflect on a good or bad experience you had when using an Apple product or another similar product.
- Post your experience in the community discussion group. Why do you think your experience was positive or negative? Provide reasons for your answer.
- Respond to at least one of your peers’ responses to see if anyone experienced the same as you. What do you think of their reasons?
Next, let’s take a look at how you can apply design thinking for your product design and development.
My experience was with a Macbook. I acquired a Macbook different from all the Windows operating laptops I had ever used, which was plug-and-play. The Macbook is a lot preferable but my initial experience was mind-boggling. I kept going to the outlet to install apps I needed because the downloads did not have easy permissions with Apple. I eventually had to list out all the apps that I use and had them installed at my dealership. It is now a very seamless user experience but initially, it all seemed cumbersome and needed a bit of getting used to.
Apple products are good and unique but I don’t like the uniqueness of not being able to interface with android phones, you can’t data easily.
I got an idino iPad lately but my user experience wasn’t good. 1.The battery life is low and 2. poor response time. One good thing is the price, I guess you can’t have it all..
Using an iPhone comes with so many issues for new user.
Creating iCloud
And the cloud size compared to android
Using an iPhone comes with many benefits the camera and the good quality but also comes with battery issues , low phone storage and sometimes Face ID.My response is negative due to the large responses have been getting from people who used this product and i have experienced it before.
I guess you can’t have it all in one piece
Apple products are strong and good. The only problem i have with Iphones is the battery life
Owning a phone,Infinix hot 8, sometimes feels like it’s outdated because of some functions but then the good part of using the phone is more than the bad.
It has served me over 3years without repair and it still functions well, aside the hanging which I know is as a result of much load.
That’s true though
UWOGHIREN OSAGIE WILLIAMS
My experiences illustrate how a product device like the Infinite Hot 7 phone can vary greatly in terms of user satisfaction based on its features, performance, and overall usability.
Good Experience:
Owning the Infinite Hot 7 phone has been an absolute delight. The sleek design coupled with a vibrant display makes it a pleasure to use for both work and entertainment. The phone’s performance is top-notch, handling multitasking effortlessly thanks to its powerful processor and ample RAM of 1gb with storage space of 16gb. The camera quality exceeds expectations, capturing sharp photos and videos in various lighting conditions. Battery life is another standout feature, easily lasting me through a full day of heavy usage without needing a recharge. What impresses me the most is the phone’s user-friendly interface and the seamless integration of useful features like facial recognition and fast charging. Overall, the Infinite Hot 7 has become my go-to device, offering a fantastic blend of style, performance, and reliability. The Infinite Hot7 phone is a phone that has 3G network but it can work with 4G Sim card , software Android version of 8.1.0
Bad Experience:
My experience with the Infinite Hot 7 phone has been frustrating and disappointing. Despite its attractive design, the phone suffers from significant performance issues. It frequently lags and freezes, especially when running multiple apps or playing games, which severely impacts usability. The camera quality is mediocre, often producing grainy or blurry photos even in well-lit environments. Battery life is another major letdown, barely lasting a few hours with minimal usage before needing a recharge. The phone’s software is buggy, with frequent crashes and slow updates exacerbating the usability problems. This phone is not compatibles with some software like Upwork and some games Overall, the Infinite Hot 7 phone has failed to live up to its promises, leaving me dissatisfied with its performance and reliability.
My experience with Techno and its related phones wasn’t good, and I concluded that I wouldn’t use the product again, no matter how sleek, beautiful or well-advertised it is.
The software kept failing me from time to time. I was a regular face at their Service center, and it made me lose time and money.
Exactly you have to keep upgrading it . Their camera is very bad
Product: iPhone 12
Given Apple’s reputation for innovation, quality, and user experience, the release of iPhone 112 was met with very high user expectations
Positive Aspects:
Design and Build Quality: it was a sleek, modern design with a ceramic shield front cover that promises better durability.
Performance: Being powered by the A14 Bionic chip, the iPhone 12 delivered exceptional performance. Apps launched quickly, multitasking was smooth, and games ran flawlessly. The phone handled all tasks with ease, from basic daily activities to intensive processing tasks like video editing.
Display: The OLED display provided vibrant colors, deep blacks, and impressive brightness levels. Watching videos and playing games was an immersive experience.
Camera Quality: The dual-camera system produced outstanding photos and videos. The Night mode worked exceptionally well, capturing clear and detailed images in low-light conditions.
5G Connectivity: The iPhone 12 was one of the first iPhones to support 5G, providing faster internet speeds and improved connectivity. This was particularly useful for streaming high-quality content and downloading large files quickly.
Ecosystem Integration: Seamless integration with other Apple products enhanced the overall experience. Features like AirDrop, Handoff, and Continuity made it easy to switch between devices and share information effortlessly. Using the iPhone alongside my MacBook and Apple Watch created a cohesive and efficient workflow.
Negative Aspects:
Battery Life: The battery life wasn’t significantly better than previous models. On days of heavy use, it needed frequent recharge
Storage Options: The base model starting with 64GB of storage felt insufficient for a high-end smartphone, especially considering the capabilities of its camera and the potential size of apps and games. Upgrading to higher storage options was relatively expensive.
Lack of Charger in the Box: Apple’s decision to not include a charger in the box was controversial. While the move was explained as an effort to reduce electronic waste, it required many users to purchase a separate charger, especially those new to the iPhone ecosystem or without compatible chargers.
Overall Experience: The iPhone 12 exceeded user expectations in many areas, particularly in performance, camera quality, and design. It reinforced why Apple is a leader in the smartphone industry. The seamless integration with other Apple devices and the overall user experience were standout positives showcasing Apple’s commitment to quality and innovation.
I have always had a good experience with Samsung products generally and trust they are really good at what they do. I’ve never been a lover of Apple products as I believe it is overrated. Being a Samsung User for almost a decade made me realize that you always get the value of what you are paying for and not being fake with their products as each product they produce always has its own unique feature that customers will always want to get no matter the price.
I’m very impressed with my Redmi Note 13. The performance is very fast. The camera system is good too, it’s even a big deal for me. The battery life is incredible, it lasts a day and a half.
The design thinking approach they’ve taken has resulted in a product that meets and even exceeds expectations. I like to see brands like this pushing the boundaries of what’s possible in the smartphone market