Let’s take a look at how Apple creates great examples of products that create positive user experiences and set the standard for similar products offered by competitors:
- The iPhone 5 smartphone used a revolutionary design, with its all-metal case and glass front, giving users a highly usable, quality product that fulfilled the basic functions of a smartphone with the desirable features of luxury and ease of use. [1]
- Apple’s 2012 MacBook Air set new standards for laptop aesthetics by enabling the Apple logo to light up as well as offering users the world’s slimmest laptop design at the time. It left Windows laptops playing catch-up for many years, particularly in the elements of desirable ‘look and feel’. [2]
Apple continues to ensure that creating delight for user experience is present in all its products by setting standards for product design.
Instructions: Describe a good or bad experience with Apple OR any product
Think about products that you have had a good or bad experience with and respond to the questions.
- Reflect on a good or bad experience you had when using an Apple product or another similar product.
- Post your experience in the community discussion group. Why do you think your experience was positive or negative? Provide reasons for your answer.
- Respond to at least one of your peers’ responses to see if anyone experienced the same as you. What do you think of their reasons?
Next, let’s take a look at how you can apply design thinking for your product design and development.
My first experience with apple left a strong impression on me. Everything about the brand felt premium as it felt new at first but i later got to enjoy everything it provided from its user friendly interface, software and hardware.
The reliability of the product, good camera quality, speed are really a strong hold on its users
The positive experiences I enjoyed with apple products are :
Good camera quality
High speed
Aesthetically pleasing
Negative sides include:
Poor battery life
Better enjoyed if you have apple users around you interns of sharing and collection of documents etc
It was difficult for me to operate apple laptop cos It has two windows though I love how smooth the touchpad worked
This was my good and bad experience
When I was using iPhone 5 years back, I used to have have battery challenges, it’s difficult to replace the original battery that came with the phone. That’s one of my challenges with iPhone.
True, iPhone always have poor battery capacity
I had a great experience using my acer mini laptop.One major reason why i enjoyed this computer was due to the products design which was unique in all its ramifications.
My bad experience was from a TECNO phone (Camon 18). Few months after I bought the phone, it dropped into a bucket of water which affected the screen and it was replaced. few weeks later, the fingerprint sensor stopped working and I went to Calcare several times for replacement but they said its no more available in the market. This makes unlocking the phone stressful because I need to enter the password anytime the phone locks.
My experience with an Infinix smart phone was great. The overall display was vibrant, and has a good performance with a long lasting battery life. If when maintain it can last you up for 5 years and above cause I have been using mine over 4 years now. the only problem about Infinix is the night mode which is still in a way bright. but still a perfect product.
I currently use a Samsung device and my experience has been positive.
The resolution is vibrant and clear, it’s easy to use and understand.
Despite having very expensive accessories, it still gives me quality for my money .
My experience is with a blender
I once bought a blender that broke down after just two uses. Despite being advertised as durable and long lasting, it failed to blend simple ingredients.
The claims about its durability were exaggerated and that was what annoyed me the most
When I tried to reach out for a replacement or for them to refund me back, the customer service was unhelpful and dismissive.
Returning the item was complicated, and the refund process took longer than expected.
I currently use an iPhone XR, and my experience has been great overall. The display is vibrant, and the performance is smooth, even with demanding apps. The battery life is decent, lasting me through most of the day. However, I find the lack of a dedicated night mode in the camera a bit limiting in low-light situations. Still, it’s reliable, durable, and meets my everyday needs perfectly.
My experience is with Techno phone
Techno has produced different products that drive sales, the picture quality is superb, the apps are amazing, the network is great but where am having issues is with the battery quality after about 4 months of usage …the battery becomes low while watching videos and other things
But regardless they are good
Kudos!