Let’s take a look at how Apple creates great examples of products that create positive user experiences and set the standard for similar products offered by competitors:
- The iPhone 5 smartphone used a revolutionary design, with its all-metal case and glass front, giving users a highly usable, quality product that fulfilled the basic functions of a smartphone with the desirable features of luxury and ease of use. [1]
- Apple’s 2012 MacBook Air set new standards for laptop aesthetics by enabling the Apple logo to light up as well as offering users the world’s slimmest laptop design at the time. It left Windows laptops playing catch-up for many years, particularly in the elements of desirable ‘look and feel’. [2]
Apple continues to ensure that creating delight for user experience is present in all its products by setting standards for product design.
Instructions: Describe a good or bad experience with Apple OR any product
Think about products that you have had a good or bad experience with and respond to the questions.
- Reflect on a good or bad experience you had when using an Apple product or another similar product.
- Post your experience in the community discussion group. Why do you think your experience was positive or negative? Provide reasons for your answer.
- Respond to at least one of your peers’ responses to see if anyone experienced the same as you. What do you think of their reasons?
Next, let’s take a look at how you can apply design thinking for your product design and development.
I have had a fairly good experience using apple products but the only downside i have had is that a new software upgrade comes with battery problems
personally i’m a big fan of apple iphones and so far one of the good experiences i’ve had using the product is the apple removal of headphones jack and the introduction of apple airpods. personally the airpods makes it feel easy for me to move around and make calls or listen to music without having to carry my phones around.
I’ve had an amazing experience with the Apple products I’ve used, ranging from the iPad (1st generation) to the iPhone 8 Plus. The interface is excellent, and they are incredibly user-friendly. It’s easy to adapt to their features.
All Apple products that I’ve used so far are very good and reliable
I have never used an Apple product before, I use a Google phone (Google Pixel) and a Chromebook. So far it has been an amazing experience using the Google products.
The battery life depends on usage and the speed of the phone is exceptional.
The battery life being dependent on usage I believe and know that it is applicable to all other mobile products, therefore, this does not just tailor the problem to apple products.
The negative experience I had with an apple product was with the iPhone 6S. After use of a not so long period, the battery life becomes poor and the experience for the user becomes unbearable as you have to charge the phone almost everytime.
This is not peculiar to iPhone alone, as it cut across many smart phone companies including the ones that talk about Lithium 4000+mAh powered batteries. The user doesn’t get a lasting experience with the promised battery life.
I have yet to use any Apple product, but from the feedback I have heard people give, the issue with the battery and the fact that you have to pay for everything and sign in everywhere are a turn-off for me. I know they want to secure my activities and account, but it feels suffocating and too much exposure for me.
I once used a Gionee phone that needed resetting almost every week after using it for a month, then the battery drained fast and started getting hot when you used it or were charging it. I almost regretted buying it but it had a great design, a great camera, and a user-friendly interface. I guess it was a trial product or there was a defect in that batch because the reviews were terrible.
My first Android phone was the Tecno Phantom Z. At first, it was good until the battery became a mini microwave oven in my pocket, heating up even when being used. upgraded to the Phantom Z+ and still had the same experience. I was even afraid that the phone might explode in my pocket one day. That was the last time I bought any Tecno product and switched to Samsung.
Quite understandable not to want a “pocket oven” for a mobile device, but from my experience from using smart phones, other mobile phones also have the issue of hotness with varying degrees, including some Samsung devices.
Every interaction I have had with Apple products feels smooth and natural, thanks to their commitment to user-friendly design.
I totally agree with this.
Every product has it’s strengths and weaknesses. Using an Android phone and iPhone. The Android phone is relatively cheaper with long lasting batteries. The camera quality at first is usually very bright. But,depreciates in quality as times go by . While, the iPhone camera quality is ever bright. But batteries don’t last and it’s susceptible to loosing it’s software components.