Various definitions of the concept of quality have been put forward.
One generic definition (Pass, 2006b) is as follows:
The overall characteristics of a product or service that fulfill the requirements of customers in terms of quality.
This definition aligns with the viewpoint of Joseph Juran, who, in the 1950s, defined quality as ‘fitness for use’ (as quoted in ASQ, 2019).
This definition is largely consistent with the definition of quality provided by APM (2019, p. 214):
The suitability for the intended purpose and the degree to which the output of a process or the process itself conforms to the requirements.
Now take a moment to consider the following statements about quality. Which ones do you agree with?
- Quality should prioritize the customer’s needs.
- Quality is an internal focus.
- Quality should be considered from the project’s inception.
- The execution phase of a project is crucial for achieving quality goals.
- Quality issues should be openly discussed to identify corrective actions.
- Quality problems should be concealed from customers and possibly managers.
- Individuals are enthusiastic about producing high-quality outcomes.
- Team members do not produce quality outputs without close supervision.
Share your thoughts on these statements in the discussion section below.
Omotayo Bamidele Oluwaseun Cohort 7 Team 8.
What is quality? (discussion)
I agree with the following:
1) Quality issues should be discussed openly to find corrective actions. This is necessary because in a heterogeneous/diverse team, various members with varieties of skills and learnings can help suggest a way out to correct or improve any quality issues.
2) Quality should be considered from the beginning of the project. Yes, this is very important as it will give a clear view of what is expected as the deliverables (outputs) at the end of the day.
3) Quality should be focused on the customers needs. Yes, simply because the customers are the sole reason of your project or products. And we know that customers in most cases will go for the best quality products. Although there are exceptions to this, where customers don’t have a say in what is been produced. Also the standard organization of Nigeria are not effective in checkmating what comes into the market, thereby giving the marketers of such products the space to bring in less quality things.
Thanks
The following are the statements about quality which I agreed with
1 Quality should prioritize the customer’s needs.
2 . Quality is an internal focus.
3. Quality should be considered from the project’s inception.
4. The execution phase of a project is crucial for achieving quality goals.
5.Quality issues should be openly discussed to identify corrective actions.
I agree with these statements about quality
Quality should be focused on the customer’s needs which is exactly why a project is being set up at the first instance.
Quality should be considered from the beginning of the project.
The execution phase of a project is the most critical to achieve quality targets.
Quality issues should be discussed openly to find corrective actions.
Quality can said or stated as the standard of something or measured against other things of a similar kind; the degree of excellence of something.
1.As a project manager I agreed on giving excellent deliveries to my client,I really need to focus on clients or customers need.
2.Quality should be considered at all times even before the start of the project.
3. And lastly quality matters should be discussed to team members openly in other to work hand to hand to give the best or successful outcomes.
Therefore quality is an essential ingredients to project management and every project manager should give it dues attention and not sacrificing to deadlines and availability of funds
-I agree with the following points quality should be focused on the customers needs.
-Quality is focused internally
-Quality should be considered from the begining of the project .
-The execution phase of a project is the most critical to acheive quality targets.
-Quality issues should be discussed openly to find corrective actions.
I agree that quality should focused on the customer’s needs because why else do you exist or carry out a project if not to meet the need of the customer.
About it being focused internally, that may be true considering the actors or players in a project are aiming to give their best.
Also, yes, Quality should be considered at the beginning of a project as you have a sense of direction
For me, while exécution is very important, it is not the most critical. Your project fails when you haven’t concocted a good strategy. When you don’t know what you are doing, you would make mistakes
And yes, quality problèmes should be adequately discussed with internal teams and the customers. It would improve the feedback gotten.
I don’t know if a lot of people have the same motivation but that makes us unique. People may or may not like to bring quality
It’s rare for this to happen but it happens. The eye service culture is part of the reasons African companies pack up easily
I agree with the following statement of quality:
1. Quality should prioritize the customer’s needs.
2. Quality is an internal focus.
3. Quality should be considered from the project’s inception.
4. The execution phase of a project is crucial for achieving quality goals.
5. Quality problems should be concealed from customers and possibly managers.
6. Team members do not produce quality outputs without close supervision.
Quality consideration is a “Must” at the very beginning and at every steps of any project lifecycle. And it starts with the Project Manager.
I agree with the following statements about quality
* Quality should be focused on the customer’s needs.
* Quality is focused internally.
* Quality should be considered from the beginning of the project.
* The execution phase of a project is the most critical to achieve quality targets.
* Quality issues should be discussed openly to find corrective actions.
I agree with the following statements about quality :
1.) Quality should be considered from the beginning of the project.
2.) Quality should be focused on the customer’s needs.
3.) Quality issues should be discussed openly with its Team members and Stakeholders to find corrective actions.
4.) The execution phase of a project is the most critical to achieve quality targets.
5.) Team members do not produce quality outputs without close supervision.
Quality can said or stated as the standard of something or measured against other things of a similar kind; the degree of excellence of something.
1.As a project manager I agreed on giving excellent deliveries to my client,I really need to focus on clients or customers need.
2.Quality should be considered at all times even before the start of the project.
3. And lastly quality matters should be discussed to team members openly in other to work hand to hand to give the best or successful outcomes.