Various definitions of the concept of quality have been put forward.
One generic definition (Pass, 2006b) is as follows:
The overall characteristics of a product or service that fulfill the requirements of customers in terms of quality.
This definition aligns with the viewpoint of Joseph Juran, who, in the 1950s, defined quality as ‘fitness for use’ (as quoted in ASQ, 2019).
This definition is largely consistent with the definition of quality provided by APM (2019, p. 214):
The suitability for the intended purpose and the degree to which the output of a process or the process itself conforms to the requirements.
Now take a moment to consider the following statements about quality. Which ones do you agree with?
- Quality should prioritize the customer’s needs.
- Quality is an internal focus.
- Quality should be considered from the project’s inception.
- The execution phase of a project is crucial for achieving quality goals.
- Quality issues should be openly discussed to identify corrective actions.
- Quality problems should be concealed from customers and possibly managers.
- Individuals are enthusiastic about producing high-quality outcomes.
- Team members do not produce quality outputs without close supervision.
Share your thoughts on these statements in the discussion section below.
i strongly agree with the following statements
1. Quality should prioritize the customer’s needs.
2. Quality should be considered from the project’s inception.
3. The execution phase of a project is crucial for achieving quality goals.
4. Quality issues should be openly discussed to identify corrective actions.
At the end of a project satisfying customer is a top priority and in order to achieved quality in delivery communication and transparency is key
Based on the discusion, below are my position.
1) Quality should be focused on the customer’s needs: if the quality is good the customer will come back
2) Quality is focused internally: the organisation must have quality as its internal standard in order to avoid compromise
3) Quality should be considered from the beginning of the project: This is very important because every member of the project team work with that mindset
4) Quality issues should be discussed openly to find corrective actions: Yes, quality deliberation enhance quality of the product.
5) People are keen on producing quality outputs.: This is the all mark of all product and service
6) Team members do not produce quality outputs without close supervision.
My opinion: Qualitu should priortize the customers need
Quality is an intetnal focus
Quality should be considered from the project inception
The execution phase of a project is crucial for achieving quality goals
Quality issues should be openly discussed to identify corrective actions
As a PM, quality is to be determined early enough in other to reduce costs and waste of time and resources.
Do not compromise on quality.
Quality should be considered from the project inception
Quality should be focused on the customer’s needs.
Quality should be considered from the project’s inception.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
Quality should be considered from the projects Inception.
Quality should be focused on the customers needs.
Quality issues should be openly discussed to identify corrective actions.
The execution phase of a project is crucial for achieving quality goals.
Quality issues should be openly discussed to identify corrective actions.
Quality should be considered from the projects inception.
Quality should be focused on the consumers needs.
I agree with the following statements:
* quality should be focused on customers needs.
*quality should be considered from the beginning of the project.
*Quality issues should be discussed openly to find corrective issues.
*the execution phase of a project is most critical to achieving quality targets.
Quality should be one of the major factor to be considered as a project manager. Because deciding on the quality details the actualization of the project quality and meeting the right quality people or consumer.
Quality should be considered in every phase of the project because quality is everyone responsibility as far as the project life cycle is concern.
Quality should also focus on the customers need fitness for purpose to meet customer satisfaction
Quality issues should always be openly discussed for corrective actions to be carried out along side the project for quality output deliverable.
Quality should prioritize the customer’s needs.
Quality is an internal focus.
Quality should be considered from the project’s inception.
Yes I totally agree to this
I agree with the following statements:
– Quality should be focused on the customer’s needs.
– Quality should be considered from the beginning of the project.
– Quality issues should be discussed openly to find corrective actions.
– People are keen on producing quality outputs.
I disagree with the following statements:
– Quality is focused internally.
– The execution phase of a project is the most critical to achieve quality targets.
– Quality problems should be hidden from customers and possibly also managers.
– Team members do not produce quality outputs without close supervision.
Quality should be focused on meeting the customer’s needs, as this is the ultimate goal of any project. Quality should be considered from the beginning of the project, as this can help prevent quality issues from arising later on. Quality issues should be discussed openly to find corrective actions, as this can help prevent similar issues from happening in the future. People are generally keen on producing quality outputs, as it can help them feel a sense of accomplishment and pride in their work.
Quality should not be focused internally, as this can lead to a lack of consideration for the customer’s needs. The execution phase of a project is not necessarily the most critical to achieve quality targets, as quality should be considered throughout the project lifecycle. Quality problems should not be hidden from customers or managers, as this can lead to a lack of trust and further quality issues. Team members can produce quality outputs without close supervision, as long as they are provided with clear expectations and have the necessary resources and support to do their work.