Various definitions of the concept of quality have been put forward.
One generic definition (Pass, 2006b) is as follows:
The overall characteristics of a product or service that fulfill the requirements of customers in terms of quality.
This definition aligns with the viewpoint of Joseph Juran, who, in the 1950s, defined quality as ‘fitness for use’ (as quoted in ASQ, 2019).
This definition is largely consistent with the definition of quality provided by APM (2019, p. 214):
The suitability for the intended purpose and the degree to which the output of a process or the process itself conforms to the requirements.
Now take a moment to consider the following statements about quality. Which ones do you agree with?
- Quality should prioritize the customer’s needs.
- Quality is an internal focus.
- Quality should be considered from the project’s inception.
- The execution phase of a project is crucial for achieving quality goals.
- Quality issues should be openly discussed to identify corrective actions.
- Quality problems should be concealed from customers and possibly managers.
- Individuals are enthusiastic about producing high-quality outcomes.
- Team members do not produce quality outputs without close supervision.
Share your thoughts on these statements in the discussion section below.
I agreed with the statements that says:
1. Quality should be focused on the customer’s needs.
2. Quality is focused internally.
3. Quality should be considered from the beginning of the project.
4. The execution phase of a project is the most critical to achieve quality targets.
5. Quality issues should be discussed openly to find corrective actions.
I agree with the statement that
*quality should prioritize the customers need
*quality should be considered from insights of the project.
* the execution phase of the project is crucial for achieving quality goals.
*quality should be discussed openly to identify corrective actions…
I agree with these;
1. Quality should prioritize the customer’s needs.
2. Quality should be considered from the project’s inception.
3. The execution phase of a project is crucial for achieving quality goals.
4. Quality issues should be openly discussed to identify corrective actions.
5. Individuals are enthusiastic about producing high-quality outcomes.
Merry Okara
Cohort 8
Team 2
I agree with the statement that
*quality should prioritize the customers need
*quality should be considered from insights of the project.
* the execution phase of the project is crucial for achieving quality goals.
*quality should be discussed openly to identify corrective actions.
I opine that quality should be consider from the start of the project as this will help to modify ways or approaches use in attaining a set goal. I mean what is a good project success if the quality wasn’t define from the on set. The project team should even be picked base on the quality that you want to achieve. I once had a small project of crafting something creative from pieces of fabrics. One of the quality of the craft was that ‘ It must be colourful’, so i had a fashion designer in the team, i had an art and craft teacher in the team and someone who was good at drawing. A the end, every one contributed their quota and the quality of craft produce was fantastic, super colourful. So, quality is supposed to be determined from the beginning of the project.
I agree this statements
1. Quality should prioritize the customer’s needs.
2. Quality should be considered from the project’s inception.
3. The execution phase of a project is crucial for achieving quality goals.
4. Quality issues should be openly discussed to identify corrective actions.
I agree to these quality statements,
1.Quality should be focused on customers needs.
2.Quality should be considered from the beginning of the project
3.Quality should be discussed openly among team members to find corrective actions.
4.People are keen on producing quality.
I agree withe following statements on when quality should be considered:
1. It should be considered according to the customer’s needs.
2. It should be considered at the beginning of the project.
3. Quality issues should be discussed openly to identify corrective measures.
Quality refers to delivering a successful project that meets or exceeds stakeholders’ expectations, adheres to standards, and fulfills its intended purpose effectively and efficiently.
I agree to these quality statements
A, Quality should be focused on customers needs.
B, Quality should be considered from the beginning of the project
C, quality issues should be discussed openly among team members to find corrective actions
D, People are keen on producing quality.
E, Quality should be focused internally.