Let’s take a look at how Apple creates great examples of products that create positive user experiences and set the standard for similar products offered by competitors:
- The iPhone 5 smartphone used a revolutionary design, with its all-metal case and glass front, giving users a highly usable, quality product that fulfilled the basic functions of a smartphone with the desirable features of luxury and ease of use. [1]
- Apple’s 2012 MacBook Air set new standards for laptop aesthetics by enabling the Apple logo to light up as well as offering users the world’s slimmest laptop design at the time. It left Windows laptops playing catch-up for many years, particularly in the elements of desirable ‘look and feel’. [2]
Apple continues to ensure that creating delight for user experience is present in all its products by setting standards for product design.
Instructions: Describe a good or bad experience with Apple OR any product
Think about products that you have had a good or bad experience with and respond to the questions.
- Reflect on a good or bad experience you had when using an Apple product or another similar product.
- Post your experience in the community discussion group. Why do you think your experience was positive or negative? Provide reasons for your answer.
- Respond to at least one of your peers’ responses to see if anyone experienced the same as you. What do you think of their reasons?
Next, let’s take a look at how you can apply design thinking for your product design and development.
I have once used an iPhone and a Samsung phone before and I can say they are perfect in all other features a mobile phone can give except their battery life and of course their accessories are more expensive than any other mobile brand.
And because I always have so much to do on a mobile, I realized they couldn’t satisfy my need of getting a mobile phone ,so I settled for a phone that could give a near experience and still provide me a good battery life to keep up my daily activity which is either a tecno phone and Gionee.
Nevertheless, they are great products if you have the luxury of pleasure.
My experience is going to be on infinix note 8 mobile phone I have been using for a while.
My experience is really delightful as compared to previous phones I used before it.
The phone has been able to provide me with ease of use, its picture quality are desirable, the battery life is extensive. I think I get value I would get from more expensive brand from it thereby saving cost .
I’ve had both good and bad experiences with Apple products before. The good experience I had with Apple was when I got my new iPhone. It was super sleek and the camera quality was amazing. But there was also a time I had a not-so-great experience with Apple when I got iPhone X, it kept heating, which was really frustrating.
This goes a long way in affirming that UX is key in designing and development a successful product.
Apple products are well known for their speed and perfect camera quality, another thing that makes Apple stand out is its Ecosystem, you’d rather use Apple Music than Spotify which makes the user stay within the Apple niche.
Apple has over the years built a niche for their product,how ever the introduction of upgrade from time to time affects the users experience of the product
Apple has been a standout in the mobile market economy due to their different and unique software operating systems.
Apple has created a niche for themselves in the market that phones are classified into 2 apple and Android. Which is very good but the inability of the phone to receive some apps or files from other devices is a turn off. But in all apple users always praise their product for it’s safety features which is great.
I feel Apple Products are design basically to function in that “Apple community” – that is iPhone, MacBook, AirPods, Apple AirPort Express all connect to one another quite easily and is always difficult to connect outside the Apple community.
Due to open source of Android systems, its easy for different brands to connect easily whether it’s Samsung, Tecno, Infinix, etc
I feel its positive when I consider my Apple devices but see it as negative when I consider my iPhone doesn’t connect easily and seamlessly with my PC
Apple has created a class in the market to an extent that phones are classified into two categories namely:
Apple
Androids
These has earn them an edge over other products despite the lack accessibility and high cost (i.e not able to transfer app with other products) users still prefer it over any other brand.
Apple products are the most expensive product in the market but we notice that it has gained wide attention by people because of their users experience which make many people love the product and want it, I will also love to own one, things are said not to be perfect, they need to improve the battery life of their products especially the phones and also work on the adaptability by allowing it to access some apps that are easy on android. I use Tecno product and the consistent issue I have is that I have been repairing the charging port due to fake chargers that have penetrated the market.
Based on their unique function and style in their offering, the cost have always seemed fair to the market