Various definitions of the concept of quality have been put forward.
One generic definition (Pass, 2006b) is as follows:
The overall characteristics of a product or service that fulfill the requirements of customers in terms of quality.
This definition aligns with the viewpoint of Joseph Juran, who, in the 1950s, defined quality as ‘fitness for use’ (as quoted in ASQ, 2019).
This definition is largely consistent with the definition of quality provided by APM (2019, p. 214):
The suitability for the intended purpose and the degree to which the output of a process or the process itself conforms to the requirements.
Now take a moment to consider the following statements about quality. Which ones do you agree with?
- Quality should prioritize the customer’s needs.
- Quality is an internal focus.
- Quality should be considered from the project’s inception.
- The execution phase of a project is crucial for achieving quality goals.
- Quality issues should be openly discussed to identify corrective actions.
- Quality problems should be concealed from customers and possibly managers.
- Individuals are enthusiastic about producing high-quality outcomes.
- Team members do not produce quality outputs without close supervision.
Share your thoughts on these statements in the discussion section below.
I definitely agree that;
> Quality should prioritize the customer’s needs.
> Quality should be considered from the project’s inception
> The execution phase of a project is crucial for achieving quality goals.
> Quality issues should be openly discussed to identify corrective actions.
> Quality problems should not be concealed from customers and possibly managers.
I do agree with the following
1. Quality should prioritize the customer’s needs.
2. Quality is an internal focus.
3. Quality should be considered from the project’s inception.
4. The execution phase of a project is crucial for achieving quality goals.
5. Quality issues should be openly discussed to identify corrective actions.
6. Individuals are enthusiastic about producing high-quality outcomes.
And i Don not agree with the following
1. Quality problems should be concealed from customers and possibly managers.
2. Team members do not produce quality outputs without close supervision.
I strongly agree with the following:
1. Quality should prioritize the customer’s needs.
2. Quality is an internal focus.
3. Quality should be considered from the project’s inception.
4. The execution phase of a project is crucial for achieving quality goals.
5. Quality issues should be openly discussed to identify corrective actions.
I do agree with the following
1. Quality should prioritize the customer’s needs.
2. Quality is an internal focus.
3. Quality should be considered from the project’s inception. Finally, quality issues should be openly discussed to identify corrective actions where necessary.
I agree with the following statements about quality;
1. Quality should be focused on the customer’s needs.
2. Quality should be considered from the beginning of the project.
3. The execution phase of a project is the most critical to achieving quality targets.
4. Quality issues should be discussed openly to find corrective actions.
I agree with the following statement about quality;
1. Quality is focused internally.
2. Quality should be considered from the beginning of the project.
3. Quality should be focused on the customer’s need.
But i don’t agree with the point that team members do not produce quality output without close supervision.
It doesn’t apply to diverse team members.
Team
I agree with
on the customer’s needs.
2.Quality is focused internally.
3.Quality should be considered from the beginning of the project.
4.The execution phase of a project is the most critical to achieve quality targets.
5.Quality issues should be discussed openly to find corrective actions.
6.Team members do not produce quality outputs without close supervision.
In the a project slated to be delivered,I agree with the following:
* That quality should be prioritized on the customers needs,the customer is the sole reason for the project.
* The quality of that product on the project, should be
In the a project slated to be delivered,I agree with the following:
* That quality should be prioritized on the customers needs,the customer is the sole reason for the project.
* The quality of that product on the project, should be considered from the inception of the project. And this stands to put the brand in a spot light.
* Team members won’t produce quality work without proper supervision.
Lastly, quality is essential so as time and cost in a given project.
I agree with the following:
1. Quality should prioritize the customer’s needs.
2. Quality is an internal focus.
3. Quality should be considered from the project’s inception.
I agree with the following statements.
1. Quality should prioritize the customers needs, no body will want to purchase what will not be durable.
3. Quality should be considered from the projects inception. This is necessary if not other aspects if the project will be given preference to the detriment of product quality which might leads to products not meeting standards or projects defaults.
4. The execution phase if a project is crucial for achieving quality goals.
I agree with the following:
1. Quality should prioritize the customer’s needs. Of course, projects are built for customers and to their satisfaction. So their needs should partly define the quality.
2. Quality should be considered from the project’s inception. This is true as it helps set out the project plan qualitatively.
I agree with the following views about quality:
Quality should be focused on the customer’s needs.
Quality is focused internally.
Quality should be considered from the beginning of the project.