Various definitions of the concept of quality have been put forward.
One generic definition (Pass, 2006b) is as follows:
The overall characteristics of a product or service that fulfill the requirements of customers in terms of quality.
This definition aligns with the viewpoint of Joseph Juran, who, in the 1950s, defined quality as ‘fitness for use’ (as quoted in ASQ, 2019).
This definition is largely consistent with the definition of quality provided by APM (2019, p. 214):
The suitability for the intended purpose and the degree to which the output of a process or the process itself conforms to the requirements.
Now take a moment to consider the following statements about quality. Which ones do you agree with?
- Quality should prioritize the customer’s needs.
- Quality is an internal focus.
- Quality should be considered from the project’s inception.
- The execution phase of a project is crucial for achieving quality goals.
- Quality issues should be openly discussed to identify corrective actions.
- Quality problems should be concealed from customers and possibly managers.
- Individuals are enthusiastic about producing high-quality outcomes.
- Team members do not produce quality outputs without close supervision.
Share your thoughts on these statements in the discussion section below.
I agree with;
Quality should be considered from the beginning of the project.
The execution phase of a project is the most critical to achieve quality targets.
Quality issues should be discussed openly to find corrective actions.
Team members do not produce quality outputs without close supervision.
I agree with the following ;
1. Quality should be focused on customers satisfaction.
2. Quality should be considered right from the inception of the project.
3. The execution phase is very critical to achieve quality target so,, teams should try to avoid any things that tempers with quality.
4..when working with diverse team, little supervision is required but with homogeneous team proper supervision is required to achieve quality.
In my view, I agree with the following ;
1. Quality should be focussed on customers satisfaction
2. Quality should be considered right from the inception of the project
3. The execution phase is very critical to achieve quality target hence, teams should try to avoid any things that tempers with quality.
4..when working with diverse team, little supervision is required but with homogeneous team proper supervision is required to achieve quality.
Most people can agree that there is a tremendous satisfaction to be found when you produce quality work. While what is considered “quality” will differ from person to person or customer to customer, our goal should always be to produce high-quality work.
For businesses, maintaining quality when it comes to project management is incredibly important. Whether your company seeks to provide fantastic products, services, media, or technology, it’s critical to the company’s outward perception and future that its quality levels don’t decrease below what is expected by customers or clients. That’s where project quality management can help out.
I agree with all listed
i agree with all that as been listed concerning the Quality of project,
like how Economics define human want as insatiable, constant focus should be on the Quality of the project because human always want more.
A quality that meets customer’s satisfaction is one that has met relevant standards . I agree that quality should be considered from the beginning of the project that is at the plaining stage and monitored during the execution phase of a project is the most critical to achieve quality targets. I also agree that quality issues should be discussed openly to find corrective actions.
D-Maestro
I agree that Quality should be focused on all the statements above to aid quality planning, quality assurance and quality control activities in the project.
Quality should be focused on the customers needs.
Infact at early stage of product design, project and product teams needs to have a view of the product quality before the product is out from the process. All options should be considered as they all boils down to customers satisfaction.
I agree that quality should be based on costumer’s needs, but in most cases, it should be backed by standards and local and/or international best practices.