Various definitions of the concept of quality have been put forward.
One generic definition (Pass, 2006b) is as follows:
The overall characteristics of a product or service that fulfill the requirements of customers in terms of quality.
This definition aligns with the viewpoint of Joseph Juran, who, in the 1950s, defined quality as ‘fitness for use’ (as quoted in ASQ, 2019).
This definition is largely consistent with the definition of quality provided by APM (2019, p. 214):
The suitability for the intended purpose and the degree to which the output of a process or the process itself conforms to the requirements.
Now take a moment to consider the following statements about quality. Which ones do you agree with?
- Quality should prioritize the customer’s needs.
- Quality is an internal focus.
- Quality should be considered from the project’s inception.
- The execution phase of a project is crucial for achieving quality goals.
- Quality issues should be openly discussed to identify corrective actions.
- Quality problems should be concealed from customers and possibly managers.
- Individuals are enthusiastic about producing high-quality outcomes.
- Team members do not produce quality outputs without close supervision.
Share your thoughts on these statements in the discussion section below.
1. Quality should be focused on the customer’s needs
2. Quality should be considered from the beginning of the project
3. Quality issues should be discussed openly to find corrective actions.
I am in support of all the pointers
I agree with the statement which says quality should be considered from the beginning. To give an example: currently a number of Nigeria’s agricultural produce are rejected when exported to the west due to the production standard and lack of quality in production. As an agricultural investor I know that quality is a premium criteria that cannot be overlooked or else I risk sales. As a PM quality is one way to guarantee customer retention and assurance of the industry. It is also what would give you a good name or reputation in any industry.
I strongly agree with those takes on quality but mostly believe that quality is focused internally from the angle of the project players, for a professional to exert quality in his expertise, it should come from within once every other insensitive to work with regard to the project is provided. Little – zero supervision is needed to bring fort a positive quality in his/her performance.
For me the quality of your output will determine the success of your project or products… Therefore it is a very important part of the project.
Also an organization should enforce quality internally, in doing this project team won’t be having any issue on working accordingly.
A good quality product can sell an organisation to the world no matter where they are located. I agree with the following that:
✅ -Quality should be focused on
customers need
✅ – Quality should be considered from the beginning of the project.
✅ – The execution phase of a project is the most critical to achieve quality targets.
✅- Quality issues should be discussed openly to find corrective ideas.
✅ – People are keen on producing quality outputs
I strongly believe that quality should be considered at the beginning of the project . This is because once the quality of the deliverables are considered it helps in allocating the right budget into the production of the deliverables. Also, I believe that the time and expertise needed to work on a high quality deliverable isn’t the same as that need for those of low quality so this facts are to considered at the start of a project to avoid mix ups. The other statements about quality are all correct too.
I agree with these lines of reasoning regarding quality
Quality should prioritize the customer’s needs.
Quality is an internal focus.
Quality should be considered from the project’s inception.
Quality issues should be openly discussed to identify corrective action.
I agree with the following:-
1. Quality should prioritize the customer’s need; utmost customer satisfaction with final product output is key.
2. Quality is an internal focus; delivering standard quality and high value product and service to the target customer should be primary focus of the project team.
3. Quality should be considered from the project’s inception.
4. The execution phase of the project is crucial for achieving quality goals.
5. Quality issues should be openly discussed to identify corrective actions; open and honest conversations among team members about quality issues during the course of the project is greatly advised as that will serve as an Avenue to proffer more ideas, strategies and solutions to prevent potential quality problems that may arise and corrective actions that would be taken.
as for me, delivery quality products, services or project should be key focus of any project manager and this should be part of the objectives of a project. So Quality issue should also be discussed within the project team members so as to help in delivering a project that meets the quality of need of customers.
I strongly believe in the concept that “Quality should be prioritized from the outset of the project.” It is crucial to consider the quality aspect right from the beginning of a project to ensure that all project scopes are well evaluated. By giving utmost importance to project quality from its inception, you gain a significant advantage in planning and executing a successful project.
In my opinion:
Quality should be considered from the beginning of the project.
Quality issues should be discussed openly to find corrective ideas.
Quality should prioritize the customers needs.
Quality is an internal focus.
Quality is the fitness for purpose or the degree of conformance of the outputs of a process or the process itself to requirements. Quality control consists of inspection, measurement and testing to verify that the project outputs meet acceptance criteria defined during quality planning.
WHAT IS QUALITY IN PROJECT OUTPUT
Project managers has to develop a strong skill set to balance project output (quality),project delivery time and project cost.
The project owner(s) want to spend minimal amount of money ( resources) and the project manager must not compromise the quality of the project and also has to delivered the project at agreed time.
Project manager and the project team has to be on the same page, they all have to understand the scope of the project and how to manager the resources available to achieve the project scope.
i agree with the following statement on quality.
Quality should be focused on the customer’s needs.
Quality is focused internally.
Quality should be considered from the beginning of the project.
Quality issues should be discussed openly to find corrective actions.
People are keen on producing quality outputs.
Team members do not produce quality outputs without close supervision.
I agree with the following statements:
Quality should prioritize the customer’s needs.
Quality should be considered from the project’s inception.
The execution phase of a project is crucial for achieving quality goal
Quality issues should be openly discussed to identify corrective actions.
Individuals are enthusiastic about producing high-quality outcomes.
Team members do not produce quality outputs without close supervision.
To achieve Quality outcomes, all stakeholders should be involved, and activities monitored and supervised with clarity and a lack of biased thoughts.
I agree with the following statements:
– Quality should be focused on the customer’s needs.
– Quality should be considered from the beginning of the project.
– The execution phase of a project is critical to achieving quality targets.
– Quality issues should be discussed openly to find corrective actions.
– People are keen on producing quality outputs.